administrative assistant resume skills examples

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11 Best Administrative Skills for Your Resume (With Examples)

11 min read · Updated on February 15, 2024

Discover the top administrative skills to make your resume stand out

Having strong administrative skills means you're able to plan events and projects, manage time, and keep things organized and running like a well-oiled machine. It also means you come to the table with the ability to communicate and engage with the customers, clients, and stakeholders of a company. 

Though administrative skills are necessary for jobs like Administrative Assistants, Receptionists, and Office Managers, they also add value to virtually any position across the various industries you might find yourself employed in. Since they're highly valued by employers, it benefits you to ensure you highlight sought-after administrative skills on your resume. 

In this post, we cover:

What administrative skills are

Why administrative skills on resumes are important

Some of the most in-demand administrative skills for resumes

How to highlight administrative skills on resumes

Where to include administrative skills on resumes

Administrative skills defined

Administrative skills are a series of qualities that, when combined, allow you to help manage a business or department or run an office. They include both hard skills, like knowing how to use a specific software application, and soft skills, like communication and problem solving. Examples of essential administrative tasks might include communicating with employees, filing, running reports, calendar management, and answering client questions. 

Why administrative skills are important to employers

People with strong administrative skills tend to be reliable self-starters with the ability to organize and manage time well. With a diverse skill set, they're valued by employers because they help organizations to maintain productivity and keep things running smoothly - they're a cornerstone of a company's success.  Any successful business will not only have administrative staff with strong administrative skills on their resume, but will also have other employees throughout the organization that apply these types of skills in their various jobs.

Administrative skills are also some of the most transferable skills between industries and job types. Administrative skills required for a role in the marketing sector would be applicable and transferable to the energy sector, for example. 

What are some of the most in-demand administrative skills for resumes?

When it comes to administrative skills on resumes, there are many that can make you stand out to hiring teams. Here are 11 of the top administrative skills to consider for your resume, and why they're important. 

1. Communication

Communication - both verbal and written - is a daily requirement for virtually any position. Those in administrative positions often need to communicate in different forms with a variety of people, both internal and external to the business, from employees and executives to clients and contractors. 

2. Microsoft 365

We're all familiar with certain Microsoft 365 applications, like Microsoft Word and Outlook. However, those with solid technical administrative skills on their resume tend to be knowledgeable in how to use all applications in the suite, including Excel, PowerPoint, and OneDrive. 

3. Organization

With the many plates employees often have spinning all at once, it's vital they hone in on the administrative skill of organization. In fact, it's one of the most important administrative skills to ensure things run smoothly within a team, department, or business. When you're organized, you tend to have good time management and planning skills as well, which are also sought-after administrative skills on resumes. 

4. Problem solving

We're constantly solving problems every day, including at work. A good problem solver identifies the problem, proposes solutions, chooses the best solution, and implements the it. Strong problem solvers support business continuity, innovation, and inspiration, making it a highly valuable administrative skill on resumes.  

5. Scheduling

Though essentially all employees have to maintain their schedules, administrative positions, in particular, often have the daunting task of keeping up with several schedules at once. In addition to calendar management, Administrators often have to coordinate and schedule meetings, travel arrangements, and events for the teams or individuals they support, making scheduling a vital technical skill to have.  

6. Flexibility

Change is the only constant, as they say, which requires flexibility. Employees need to be flexible to successfully adapt to changing priorities, demands, and requests. Without flexibility, work can be more stressful and productivity can take a hit.  

7. Working well under stress

Tight deadlines, quick turnaround times, multiple requests, several projects all at once, and day-to-day tasks can feel like a lot for any employee. Being able to work well under stress is necessary to stay on top of things without becoming overwhelmed, which can slow things down. When you work well under stress, you also tend to be good at multitasking, another valuable administrative skill. 

8. Customer service

For positions that are customer and client facing, strong interpersonal and customer service skills are necessary administrative skills. This is especially true for service and support-oriented positions. 

9. Teamwork

Though administrative professionals tend to be on point to keep things operating as needed, they do so as part of a team. The same goes for individual contributors who, while being responsible for their own tasks and activities, contribute to the department and generally work as part of a team to accomplish department and organizational goals and objectives. 

10. Detail orientation

When you're managing calendars, sharing business information, planning events, or drafting presentations, you must pay attention to the details to ensure accuracy and efficiency. Mistakes in these areas can be costly - if not in terms of dollars, in terms of added stress and lost time. As such, employers want to know they can trust you to adequately cross all the t's and dot all the i's when they hire you to do a job, making attention to detail an in-demand administrative skill.    

11. Event coordination

Administrative professionals, in particular, are often responsible for planning events of varying sizes. Coordinating company events, holiday parties, staff meetings, and more can all fall under the administrative umbrella. What's great about highlighting event coordination skills is that you're showing several other administrative skills at the same time, including organization, communication, multitasking, collaboration, and problem-solving.

Additional administrative skills for resumes 

The above list is just a launching point to help you get started with your own list of administrative skills to include on your resume. Below are some additional hard and soft skills often found on administrative resumes to provide even more inspiration.

Administrative hard skills for resumes

Office equipment use

Database management

Videoconferencing

Expense reporting

Google Docs

File management

Administrative soft skills for resumes

Decision-making

Interpersonal skills

Prioritization

Active listening

Critical thinking

Open-mindedness

How to highlight administrative skills on your resume

Make a list of your administrative-related skills and accomplishments. Using this post as inspiration, sit down and thoughtfully list all of the administrative skills you possess. From there, make a list of all of the administrative duties and responsibilities you've held, as well as any work accomplishments related to administrative skills you've applied or positions you've held. 

Refer to the job description. Review the job description you're interested in and highlight any administrative skills and experience required. Then, compare that to the list you created based on your work history. Be sure your resume includes the administrative skills and experience you have that align with the job description. This is a great way to incorporate keywords into your resume to pass an employer's applicant tracking system , or ATS, and grab the attention of hiring managers.

Showcase soft and hard (technical) skills throughout your resume. For maximum benefit, highlight both hard and soft administrative skills throughout your resume. Hard skills are measurable and learned skills, whereas soft skills are intangible and difficult to measure, though vital for job success. We discuss where and how to include hard and soft skills in the next section. 

Highlight soft skills through on-the-job accomplishments and achievements. Unlike with technical skills, you don't want to merely list soft skills on your resume. Instead, you want to show off your soft skills through the achievements you choose to highlight. For example, consider the following:

Oversaw and coordinated a 5-hour corporate event for 1,000 employees, showcasing the executive team and highlighting employee achievements and milestones for 2023

This achievement highlights organization, time management, attention to detail, critical thinking, and creativity administrative soft skills, to name a few. 

Where to highlight administrative skills on your resume

Now that you know how to come up with administrative skills to include on a resume, where can you incorporate them? Any of the following are excellent options:

Resume Summary

Skills or core competencies section.

Experience section

Certifications section

Additional sections.

Your resume summary , that sits just below your contact information, is where you can pack a punch to entice resume readers to keep reading. Here are a couple of examples of how to include administrative skills in your resume summary:

Administrative professional example

Administrator with over 5 years of experience working with C-suite executives to navigate organizational challenges and provide solutions to maintain business continuity and operations. Managed up to 15 calendars at one time using effective scheduling, time management, and organizational skills. 

What are some of the administrative skills this summary speaks to? How about:

Communication

Organization

Problem solving

Time management

Stress management

Multitasking

Non-administrative individual contributor example

Focused engineering professional with 10 years of experience in the oil & gas sector. Leverages solid problem-solving skills to address concerns in high-stakes environments, with the flexibility required to adjust priorities and maintain productivity. Organized and led a $2M pipeline construction project to upgrade pipeline requirements, meeting current industry standards. 

Some of the administrative skills that this summary highlights include:

Prioritizing

Flexibility

Attention to detail

It can be beneficial to include a Core Competencies section just below your resume summary to showcase your technical skills, as well pertinent soft skills. For example:

Core Competencies

Customer Service | Microsoft 365 | Quickbooks | Research | Scheduling   |   Enterprise Resource Planning (ERP) | Oracle Applicant Tracking System | Certified Administrative Professional (CAP) | Event Coordination

Alternatively, the hard skills listed could all also go under a Technical Skills section near the end of your resume:

Technical Skills

Enterprise Resource Planning (ERP)   |   Microsoft 365   |   Quickbooks   |   Research   |   ATS Proficiency   |   Event Coordination   |   Scheduling

Avoid being repetitive and listing the same skills in both a Core Competencies and Skills section - only choose one of the two if you don't have different skills to include in each list.

Work Experience section

Another section to highlight your stellar administrative skills is in the Work Experience section. Here's an example that showcases focus, stress management, communication, filing, organization, switchboard management, time management, and more, all in just three bullet points!

Receptionist

ABC Company, Houston, TX

July 2021 - Present

Managed switchboard for three office buildings housing over 750 employees

Answered client questions regarding products and services, handling a high call volume of 40 to 50 calls per day

Spearheaded development of a new filing system for improved organization of client cases related to issues and concerns

If you hold any administrative-related certifications, you can choose to include them in a Certifications section on your resume. Relevant certifications not only showcase acquired administrative skills and knowledge, but also indicate your dedication to professional development. 

Examples of in-demand administrative certifications are:

Microsoft 365

Certified Administrative Professional (CAP)

Administrative Assistant Certification (CAA)

Microsoft Office Specialist Certification (MOS)

Certified Associate in Project Management (CAPM)

Professional Administrative Certification of Excellence (PACE)

Finally, some might choose to highlight administrative skills on their resume by including additional sections, such as:

Volunteer Work

Hobbies & Interests

Extracurricular Activities

Special Projects

Including additional sections on a resume can benefit those who have gaps in administrative work experience, skills, or education.

Top tip: why not check out our Office Administrative Assistant resume example ?

Administrative skills = valuable assets for any resume

Whether you're applying for an administrative position or any other type of position, administrative skills on resumes add value and tend to stand out to hiring managers. Now, you're equipped with some of the most in-demand administrative skills to include on your resume, as well as advice on how and where to incorporate them. With these tips, you'll be landing those interviews in no time! 

Are you representing administrative skills on your resume appropriately? Why not submit it for a free resume review to find out?

Recommended reading:

How to Use a Reverse Chronological Resume Format

How to Check if My Resume is ATS-Friendly for Free

How to Show Promotions on a Resume (with Examples)

Related Articles:

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

Why You Lose When You Lie on Your Resume: Learning From Mina Chang

See how your resume stacks up.

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13 Administrative Assistant Resume Examples for 2024

• Administrative Assistant Resume
• Admin Assistant Resumes by Experience
• Admin Assistant Resumes by Role

Writing Your Admin Assistant Resume

Emma had spent the past few years working hard in NYC, building skills and qualifications as an administrative assistant, but one day she realized she really wanted to move back home to spend more time with her mom. Proud of her progress so far, Emma began looking online for jobs in her hometown and quickly realized she’d need to build a resume that reflected everything she’d learned.

“Where do I begin?” she stressed, whipping up a quick set of search results—including our useful resume tips , which caught her eye immediately. Thanks to her understanding of how to combine large and small tasks for peak organization, she was able to quickly develop a resume and generate a cover letter to impress!

With some determination and our hefty stock of administrative assistant resume examples at hand, soon you can be following up with your brand-new boss, just like Emma!

Administrative Assistant Resume Example

or download as PDF

Why this resume works

• Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
• You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
• Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.

Senior Administrative Assistant Resume

• Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
• Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .

Administrative Assistant II Resume

• Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field. 
• If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect. 
• Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).

Entry-Level Administrative Assistant Resume

• For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
• If you’re still working out  how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.

Administrative Assistant No Experience Resume Example

• In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.

HR Administrative Assistant Resume

• Now’s the time to radiate a modern and fresh vibe with the Elegant template! Use colors that catch the eye of any reader at first sight. Next, secure the job by adding all the digital HR tools like BambooHR, JazzHR, and Google Workspace to stay ahead of the competition!

Construction Administrative Assistant Resume Example

• Flourish your construction administrative assistant resume with bullet points like “Managed site operations for a $10M+ infrastructure project” and “slashing misalignment errors by 13%” to highlight your ability to supervise large-scale projects and keep important metrics like misalignment errors at a minimum.

Real Estate Administrative Assistant Resume

• Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.

Executive Administrative Assistant Resume Example

• That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
• Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.

Medical Administrative Assistant Resume

• We’d recommend  formatting your resume  using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
• Include your specific experience verifying information, performing billing responsibilities, and recording data. 

Administrative Assistant/Receptionist Resume

• If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
• The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades. 
• Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
• Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.

Administrative Coordinator Resume

• Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
• Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.

Administrative Associate Resume

• Here’s a tip: highlight your achievements in light of the  administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
• Want to include more skills but don’t know how? Try adding a  hobbies section to your resume  to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
• Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.

Related resume guides

• Front Desk Receptionist
• Office Assistant
• Receptionist

As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.

In this section, we’ll dive into four of the main tips we have for improving your resume, including: 

• Administrative assistant skills
• Formatting your administrative assistant resume
• Quantifying your previous impact
• Customizing your resume for each job

1. Include your administrative assistant skills wisely

If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.

Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters.  Your resume will be rejected if you don’t have enough matching keywords.  

This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right  resume skills . You can do this by focusing on the  administrative assistant job description .

Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours: 

Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply! 

Compare the list of skills you wrote down from this job description with ours :

• Scheduling and organization
• Communication
• Process automation
• Independent worker
• Detail-oriented
• Health insurance
• Computer software

The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.

Some of the following admin assistant skills will likely pop up in job descriptions:

• Microsoft Office
• Data analysis 
• Financial reporting
• Google Calendar 
• Answering calls
• Multi-tasking

2. Pick the best resume format

Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.

To this end, we suggest using  reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.

These are a few other critical elements for your resume formatting:

• Page Length:  Keep your resume to  exactly  one page: no more and no less. 
• Bullet Points:  Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier. 
• Icons/Images:  Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them. 
• Job Title:  Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it. 
• Objective/Summary:  If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).

Should you bother with a resume objective or summary?

You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume. 

A  resume objective  is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.

Let’s go over a few of these statements, including both poor and strong examples of each: 

• This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective. 
• This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company. 
• This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
• Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate. 

3. Measure your admin assistant work with metrics

Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers).  Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles: 

• Number of people:  It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base. 
• Efficiency improvements:  Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time? 
• Scheduling:  How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings? 
• Billing:  Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports? 

Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:

• Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
• Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
• Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Modify your resume for each admin assistant job

We’ve mentioned it a few times, but it’s so important we’ll repeat it:  you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize: 

• The objective/summary:  Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
• Skills:  Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job. 
• Job description bullet points:  You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy. 

Administrative assistant resume

• Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring. 
• If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily. 

Entry-level admin assistant resume

• For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized. 
• This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.

Executive admin assistant resume

• Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility. 
• You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth. 

Medical admin assistant resume

• Focus on highlighting your capacity to manage insurance billing and claims. 
• Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume. 
• Demonstrate your understanding of important skills for admin assistants specific to the medical field. 

Notice this applicant’s mention of keyword skills like HIPAA and EMR.

Senior admin assistant resume

• Ensure you showcase skills that set you apart from less experienced administrative assistants. 

Our parting advice for your admin assistant resume

You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!

Let’s review the four main tips we’ve covered in this guide as a quick recap.

We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.

With these tips in mind, upload your resume to our free  resume checker  to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our  resume builder , where you can begin the process with built-in AI-powered tips and proper formatting. 

Administrative Assistant Resume [2024] - Guide & Examples

Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.

Administrative Assistant Resume Writing Guide

Administrative Assistant? Congrats – you’re a total office hero.

A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.

With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years. 

The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments. 

In many senses, they act as a career stepping stone within that company and beyond.

Sounds great right, but what exactly do administrative assistants do? 

• Doing administrative and clerical tasks (such as scanning or printing)
• Preparing and editing letters, reports, memos, and emails
• Running errands to the post office or supply store
• Arranging meetings, appointments, and executive travel
• Answering phone calls and taking messages
• Maintaining folders on servers
• Recording meeting minutes
• Liaising with teams and units
• Tracking petty cash
• Covering reception

You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon). 

A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment. 

Does that sound like you? 

If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:

• How to present your contact information
• How to write a strong resume summary
• The 23 hard and soft skills hiring managers want
• Highlighting administrative assistant achievements

Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too. 

Looking for a resume example for a different position? Check out this list:

• Office Assistant Resume
• Executive Assistant Resume
• Consultant Resume
• Accountant Resume
• Bookkeeper Resume
• Business Analyst Resume
• Financial Analyst Resume
• Bank Teller Resume
• Banking Resume
• Career Change Resume

1. How to present your contact information

Let's get this out of the way quickly, because you know your own contact information better than we do. 

Include your email address, phone number, and location in the header of your resume. 

Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience. 

2. How to Write a Strong Administrative Assistant Resume Summary 

Let’s start with a really important part of all resumes – the summary. 

Your summary is where you highlight your skills and how they can bring value to the employer. 

Let’s look at Jeremy’s resume. 

See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?

This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished. 

Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’. 

It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams. 

Above all, Jeremy’s summary is specific. 

If you compare the specific and vague summaries below, you can see immediately which one is more appealing. 

Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.

Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.

Check out our writing a resume summary guide , if you want more help with this part.

3. The 23 Hard and Soft Skills That Hiring Managers Want

What about your skills?

Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills. 

Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.

It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job. 

Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume. 

• Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
• Database management
• Calendar management
• Quickbooks and Xero
• Proficiency with photocopiers, scanners, and projectors
• Accurate data entry
• Inventory and supply management
• Editing and Proofreading
• Billing and record-keeping
• Business Knowledge
• Communication (written and verbal)
• Prioritization and problem-solving
• Organization and planning
• Research and analysis
• Attention to detail
• Customer service
• Phone Etiquette
• Emotional Intelligence
• Responsibility
• Teamwork and delegation
• Management and training
• Flexibility and efficiency

4. Highlighting Administrative Assistant Achievements

When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity. 

Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer. 

Look at how Jeremy does this.  

He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark. 

Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.

Here’s some better (and bad) examples to help you craft your own:

• Developed policies that saved the company 500 hours a year.
• Trained two interns in office tasks which later became full-time employees.
• Maintained appointment calendar for 12 conference rooms.
• Unlocked the office each morning.
• Made travel arrangements.
• Wrote letters and emails.

Ready to create your administrative assistant resume now? 

Suggested reading:

• Best Skills to Put on a Resume
• How to Optimize your LinkedIn Profile to Complement Your Resume
• How to Start a Cover Letter - 4 Tips for the Perfect Opening

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12 Administrative Assistant Resume Examples & Writing Guide

Create an administrative assistant resume that stands out with these 12 real-world examples and expert writing tips. Learn what skills and experience to highlight, and get step-by-step guidance on crafting each resume section: objective, work history, education, and more. Includes bonus tips on choosing the best resume format and design.

A top-notch resume is key to landing an administrative assistant position. But putting one together can feel overwhelming, especially if writing isn't your strong suit. Don't worry - this guide breaks down exactly how to create an administrative assistant resume that will get you noticed by employers.

Inside, you'll find step-by-step instructions covering what sections to include, what skills to highlight, and how to describe your work experience. The guide also provides 12 real resume examples from administrative assistants so you can see how others have succeeded in presenting their qualifications.

By following the advice in this article, you'll be able to put together a resume that clearly shows why you're an excellent fit for the administrative assistant roles you want. Even if English isn't your first language, the tips are easy to understand and put into practice. Let's dive in and get your resume ready to impress hiring managers and land you more interviews.

Common Responsibilities Listed on Administrative Assistant Resumes

• Answering and directing phone calls
• Scheduling meetings and appointments
• Maintaining and updating filing systems
• Managing calendars and setting up meeting rooms
• Ordering office supplies and managing inventory
• Preparing and editing correspondence, reports, and presentations
• Greeting visitors and providing customer service
• Handling travel arrangements and expense reports
• Maintaining databases and entering data
• Assisting with event planning and coordination
• Providing general administrative support to executives and teams
• Handling confidential information with discretion

How to write a Resume Summary

There's an innate power intrinsic to the humble beginnings of every well-crafted resume, one that seems innocent at a glance, expendable to the hurried, but lies monumentally significant for the discerning. Blink, and you might overlook its magic. That space, dear reader, is called the summary or objective section of your resume.

Residing towards the top, just after personal particulars and before diving into the depth of your professional experience, lives this section. It's a quick, impactful encapsulation of the essence of your professional past, present, predicted future, and certainly something more.

As an Administrative Assistant, writing a high-quality and engaging summary/objective section is not an act of flaunting, but rather an exercise in collecting and expressing oneself.

Expertise in Summary

This paragraph is your ticket to convey your sense of individuality, expertise, and legitimacy in your chosen field — in your case, administration. Your achievements, the kind of roles you've held, key responsibilities you've managed, special projects you've worked on, along with a hint of personality defining who you are as a professional- all find a contextual abode in this capsule form. It isn't meant to replace the information that follows; rather it provides a flavour of the riches yet to unveil.

Start by understanding your journey and highlighting those succinct details which helped shape your career path. A helpful writing method is S.T.A.R, it stands for Situation, Task, Action, and Result - implying the context, role, steps and outcome respectively. It's an effective way to plan out your content.

Authoritativeness in Objective

Next, comes the alchemist's touch - translating your career chronicle into an objective, an assertive outlook that proclaims your commitment towards your profession. It doubles up as a vision statement, indicating your larger goals and aspirations, while also revealing your keen understanding of the dynamics of the administrative domain.

Here, it's advisable to remain rooted, authentic and precise. Each word should be well-defined and carry meaningful weight. It's not merely about what you want, but what you understand of the profession and how well you're aligned with its requirements.

Your objective should project an image of you as someone well-versed with the role of Administrative Assistant, ready to migrate skills and apply your expertise for the organisation's betterment — retaining your individuality while seamlessly blending with the role's requirement.

Trustworthiness through Honesty

Now comes the final ornament to seal the narrative: trustworthiness. Being direct and truthful in your summary and objective fosters an aura of reliability, a critical trait for Administrative Assistants. Employers often value honesty and transparency over embellishment. Commit to the principle of "honesty is the best policy", and your summary will shine with credibility.

Your intention should be to communicate in depth who you are as a professional: what you have learned, how transformative your experiences have been, and what visions guide you in your journey — painted elegantly on a canvas of professional vocabulary that rings true to the nature of your work. Reach out and connect with that employer, through an honest portrayal of your journey, goals and value addition.

And therein the essence lies, in endowing this space with the right weights of expertise, authoritativeness, and trustworthiness, moulding a summary-objective section that resonates with the reader, sparking a connection, warming them up for the fulfilling journey across your resume, yet ahead.

Strong Summaries

• Detail-oriented Administrative Assistant with 5+ years of experience coordinating administrative processes, managing schedules and travel, and providing customer service in a corporate environment. Managed a multi-line phone system and trained new employees in efficient office protocols.
• Efficient Administrative Assistant boasting 10 years' experience in corporate settings. Proficient in managing travel schedules, organizing large scale meetings, and independently managing routine administrative activities.
• Versatile Administrative Assistant offering a blend of critical thinking skills and administrative experience. Proven track record in managing complex schedules, implementing time-saving strategies, and promoting optimal patient care.
• Dedicated Administrative Assistant with 7+ years of experience managing large-scale administrative tasks. Proactively address challenging situations and articulate complex ideas to diverse audiences.

Why these are strong ?

These examples are strong because they clearly demonstrate the candidates' skills and experiences as Administrative Assistants. They highlight relevant achievements and responsibilities such as coordinating administrative processes, managing schedules, and providing customer service. The examples also establish the number of years of experience, strengthening the candidates' credentials. It's important for an Administrative Assistant's summary to plainly communicate these strengths, as it helps employers quickly understand the benefits of hiring the candidate.

Weak Summaries

• Administrative Assistant with some experience in the field. Looking for a job.
• Administrative Assistant. I worked for a company. I did things. I'm hardworking.
• Admin Assistant here. I like coffee and dogs. I also do paperwork stuff, I guess. Hope you call me!
• Worked before as an Administrative Assistant. I'm good at it because I say so. Trust me, I'm cool.
• Experienced Administration Assistant. In my previous job, I had to do everything because my boss was mostly absent. Desperately seeking a change.

Why these are weak ?

These are bad examples because they lack professionalism, clarity, and specific details about the person's qualifications, skills and experience. A good resume summary should clearly outline the individual's strengths, achievements, and relevant experience in a concise and compelling manner. These summaries either provide vague and unconvincing details, or include irrelevant personal information. Remember, the summary is the first section hiring managers usually read, so it’s critical to make a strong first impression.

Showcase your Work Experience

There's no denying how an elegantly written work experience section on your resume can dramatically boost your chances of garnering attention from hiring managers. Think of it as a meticulously drawn map of your professional journey, highlighting not only where you've been, but also the skills you've acquired, the challenges you've faced, and the victories you've tasted. This is not about sleight of hand or woven tales, this is about presenting facts in the most effective way. An Administrative Assistant, like yourself, is an essential cog in the machinery of an organisation, and this section needs to reflect the multidimensional aspect of this role.

Showcase Responsibilities and Achievements

List your roles and responsibilities, but give priority to the accomplishments you've achieved in your role as an Administrative Assistant. Let's say you’ve improved the filing system in your current position, mention the results: 35% increase in accessibility, perhaps. Delve into the specifics of what you did to effect that change.

Use Action Words

Active verbs can inject vitality into your language, making it more engaging. Rather than writing "responsible for", try incorporating dynamic words such as "orchestrated", "streamlined" or "initiated". This not only catches the reader’s eye but paints a picture of a proactive professional.

Quantify your achievements and impact in each role using specific metrics, percentages, and numbers to demonstrate the tangible value you brought to your previous employers. This helps hiring managers quickly grasp the scope and significance of your contributions.

Tailor Your Resume

Every business has unique administrative needs, so try to reflect the requirements of the position. Take advantage of the job description; mirror its language and focus on the skills and experiences that the employer values most.

Highlight Relevant Soft and Hard Skills

Being an Administrative Assistant requires a balanced blend of diversified skills. Hard skills would include proficiency in office software, management of financial records, or understanding of administrative procedures. Meanwhile, your soft skills might include communication, organisation, or problem-solving capabilities.

Remember, this section is a reflection of your journey but, more importantly, it is a prediction of your potential. Focusing on not just where you've been, but where your learnt skills can take you, adds depth to your professional profile. You want prospective employers to see past accomplishments and envision future successes if they were to bring you on board. Given the central role an Administrative Assistant plays in an organisation, the value of illustrating that potential cannot be overstated.

Strong Experiences

• Managed inventory and office supplies, reducing overall company costs by approximately 8%.
• Successfully scheduled and coordinated meetings, appointments and travel arrangements for managers and executives.
• Improved office efficiency by implementing optimal strategies for task management and workflow coordination.
• Provided excellent customer service handling all enquiries and complaints, ensuring customer satisfaction and retention.
• Assisted in the preparation of expense reports and purchase orders, maintaining accountability of the business 's finances.

These examples are considered good because they are specific, concise, and highlight achievements rather than just describing tasks. They emphasize the successful impact of the applicant's actions, which directly indicates value to potential employers. Using action verbs and quantifying achievements makes for strong bullet points. Furthermore, they demonstrate a variety of skills which are relevant to the job, such as inventory management, customer service, and financial accountability.

Weak Experiences

• Did basic administrative tasks
• Had responsibilities
• Worked as a team
• Was punctual and reliable
• Had some computer skills

The examples provided are bad because they are too generic, vague and lack any kind of specific detail that would make them relevant or interesting to potential employers. 'Did basic administrative tasks' does not say anything about the scope of the tasks, their complexity or their outcomes. 'Had responsibilities' is similarly vague - everyone has responsibilities in their job, and it doesn't highlight any particular skills or achievements. 'Worked as a team' sounds like an avoidance of discussing specific roles or contributions. 'Was punctual and reliable' are basic expectations in any job, not boasting aspects. Finally, 'Had some computer skills' does not specify which skills these are, which is necessary information in today's digital work environment. These bullet points do nothing to sell the individual to future employers or display any unique strengths or accomplishments.

Skills, Keywords & ATS Tips

When writing a resume for an Administrative Assistant position, the variety of skills you possess plays a crucial role. Both hard and soft skills are important, and understanding how they relate to an Applicant Tracking System (ATS) and keywords can give you an edge.

Hard Skills for Administrative Assistants

Hard skills refer to those abilities that are learned and perfected over time, such as typing speed or proficiency in a particular software. In the context of an Administrative Assistant, these might involve skills like data management, bookkeeping, or proficiency in Microsoft Office. Listing these on your resume directly shows your capacity to handle particular tasks.

Soft Skills for Administrative Assistants

Contrarily, soft skills are the personal attributes that enable one to interact well and effectively with other people. As an Administrative Assistant, you will often be the first point of contact for various people and so must display attributes like excellent communication, problem-solving abilities, and strong organization. Common soft skills to list on your resume include punctuality, team-working abilities, or professionalism.

Keywords for Administrative Assistants

Every profession has its own unique set of keywords that employers look out for on resumes. These are industry-specific terms that indicate your knowledge and expertise. For an Administrative Assistant, such keywords might include "calendar management", "project coordination" or "process improvement".

ATS and Matching Skills

An Applicant Tracking System (ATS) is a software that many employers use to scan resumes and applications. This system automates the early-stage screening process, deciding which resumes qualify for further review based on the requirement set by the employer. Therefore, by strategically using keywords on your resume that correspond closely to the job advertisement, your chances of getting through the ATS increases.

Your resume will be more effective if you ensure each skill you list is relevant to the job description. Every job is different and pays particular attention to certain skills. By matching your skills, both hard and soft, with those the employer is after, your resume will often be ranked higher in the ATS. Remember to validate your skills with experiences, whenever possible.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

• Microsoft Office
• Record Keeping
• Appointment Scheduling
• Project Management
• Communication Systems
• File Management
• Supply Management
• Accounting Skills
• Document Management
• Office Administration
• Superior Written and Verbal Communication
• Advanced Computer Skills
• Customer Service
• Attention to Detail
• Time Management
• Problem Solving
• Multitasking
• Flexibility
• Organizational Skills

Soft Skills

• Communication
• Problem-Solving
• Adaptability
• Critical Thinking
• Decision Making
• Stress Tolerance
• Negotiation
• Interpersonal Skills

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

• Communicate
• Administrate
• Collaborate
• Problem-Solve

Education & Certifications

Adding your education and certificates to your resume as an Administrative Assistant is essential in demonstrating your qualifications. Start by creating an "Education" section on your resume. Here, mention your highest degree first, and then list any other relevant academic qualifications in reverse chronological order. Follow the same pattern for your certificates in a separate section titled "Certifications". Remember to include the name of the certificate, the institution where you got it, and the year you completed it. Making these additions can significantly boost your resume's impact.

Some of the most important certifications for Administrative Assistants

Validates expertise in using Microsoft Office applications, such as Word, Excel, PowerPoint, and Outlook.

Recognizes administrative professionals who demonstrate excellence in their field through education, experience, and professional contributions.

Validates proficiency in using Google Workspace tools, such as Gmail, Google Drive, Google Docs, Sheets, and Slides.

Resume FAQs for Administrative Assistants

What is the best format for an administrative assistant resume.

The most effective format for an administrative assistant resume is the reverse-chronological format. This format highlights your most recent work experience first, followed by previous positions in descending order. It allows hiring managers to quickly assess your relevant skills and experience.

How long should an administrative assistant resume be?

An administrative assistant resume should typically be one to two pages long. If you have less than 10 years of experience, aim for a one-page resume. For those with more extensive experience, a two-page resume is acceptable. Focus on including the most relevant information and tailoring your resume to the specific job requirements.

What skills should I highlight on my administrative assistant resume?

When creating your administrative assistant resume, emphasize skills such as organization, communication, time management, and proficiency in various office software (e.g., Microsoft Office Suite, Google Workspace). Additionally, highlight any specific skills mentioned in the job description, such as event planning, travel arrangements, or customer service.

How can I make my administrative assistant resume stand out?

To make your administrative assistant resume stand out, tailor it to the specific job you're applying for by using keywords from the job description. Quantify your achievements whenever possible, such as 'Managed schedules for 5 executives' or 'Implemented a new filing system that increased efficiency by 20%.' Also, consider including a brief summary or objective statement at the top of your resume to grab the hiring manager's attention.

An Administrative Assistant supports office operations through duties like scheduling, file management, communication, and general administrative tasks. Key qualifications include excellent organizational abilities, strong multitasking skills, proficiency with office software/equipment, and superb verbal/written communication. When crafting a resume, highlight relevant experience handling office duties, customer service, scheduling, and record-keeping. Provide specific examples demonstrating multitasking, time management, and problem-solving skills. Clearly list technical skills like software expertise. Include a concise, achievement-focused overview highlighting your valuable administrative abilities.

Highly organized and detail-oriented Administrative Assistant with over 5 years of experience supporting executives and teams in fast-paced environments. Adept at streamlining processes, managing complex schedules, and facilitating smooth office operations. Proven track record of enhancing efficiency and productivity through strong communication, problem-solving, and multitasking abilities.

• Provide high-level administrative support to C-suite executives, managing calendars, travel arrangements, and expense reports
• Coordinate and organize board meetings, prepare agendas and materials, and record minutes
• Streamline office processes and implement new systems, resulting in a 20% increase in efficiency
• Serve as a liaison between executives and internal/external stakeholders, ensuring smooth communication and collaboration
• Manage confidential documents and sensitive information with the utmost discretion and professionalism
• Supported a team of 12 consultants, managing schedules, travel arrangements, and expense reports
• Organized and maintained filing systems, ensuring easy access to important documents and records
• Assisted in the preparation of client presentations and reports, proofreading and formatting documents
• Managed office inventory and supplies, negotiating with vendors to secure cost-effective solutions
• Planned and coordinated team-building events and off-site meetings, boosting morale and collaboration
• Greeted visitors, answered phones, and directed calls to appropriate departments
• Managed incoming and outgoing mail, ensuring timely distribution and processing
• Maintained reception area, ensuring a clean, professional, and welcoming environment
• Assisted with basic HR tasks, such as onboarding new employees and updating personnel files
• Provided general administrative support to various departments as needed
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Google Workspace (Gmail, Calendar, Drive, Docs)
• Zoom and Microsoft Teams
• Salesforce CRM
• SAP Enterprise Software
• Project management
• Calendar management
• Travel coordination
• Expense reporting
• Office management
• Document preparation
• Proofreading and editing
• Customer service
• Problem-solving
• Time management
• Organizational skills

An Administrative Aide performs clerical duties and provides office support. To write an effective resume: Highlight experience with administrative tasks like scheduling, data entry, and file management. Demonstrate proficiency in office software suites like MS Office. Emphasize strong organizational, multitasking, and communication abilities. Use clear formatting and concise phrasing.

Highly organized and detail-oriented Administrative Aide with a proven track record of providing exceptional support to executive-level staff. Adept at managing complex schedules, maintaining confidential records, and streamlining office processes to enhance efficiency and productivity. Committed to fostering positive relationships with colleagues and clients while delivering top-notch administrative services in fast-paced environments.

• Provide comprehensive administrative support to the Chief Executive Officer and senior management team
• Manage complex calendars, coordinate travel arrangements, and organize high-level meetings and events
• Prepare and edit correspondence, presentations, and reports, ensuring accuracy and professional quality
• Streamline office procedures and implement new systems, resulting in a 20% increase in overall efficiency
• Serve as a primary liaison between the executive team and internal/external stakeholders, fostering effective communication and collaboration
• Supported a team of 10 marketing professionals, managing schedules, appointments, and project timelines
• Maintained and updated company databases, ensuring data accuracy and integrity
• Coordinated logistics for corporate events, trade shows, and client meetings, often managing multiple projects simultaneously
• Developed and implemented a new filing system, reducing document retrieval time by 30%
• Trained and mentored new administrative staff, fostering a supportive and collaborative team environment
• Provided administrative support to a team of financial advisors, managing client appointments and maintaining confidential records
• Processed and tracked expense reports, ensuring timely reimbursement and adherence to company policies
• Assisted with the preparation and distribution of client communications, including newsletters and market updates
• Implemented a paperless filing system, reducing paper consumption by 50% and improving data security
• Received recognition for exceptional customer service and attention to detail
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with CRM systems (Salesforce, HubSpot)
• Strong project management and organizational skills
• Excellent written and verbal communication abilities
• Meticulous attention to detail and accuracy
• Proven ability to multitask and prioritize in fast-paced environments
• Proactive problem-solving and decision-making skills
• Adaptability and flexibility in managing changing priorities
• Expertise in managing confidential information with discretion
• Proficient in basic graphic design (Adobe Creative Suite)
• Experienced in event planning and coordination
• Strong interpersonal skills and ability to build positive relationships
• Self-motivated and able to work independently or as part of a team
• Proven track record of streamlining processes and improving efficiency
• Multilingual: Fluent in English and Spanish

An Administrative Support professional is responsible for providing efficient clerical assistance to ensure smooth office operations. Key duties include managing files, scheduling appointments, answering calls, and handling confidential data. When writing a resume for this role, highlight strong organizational skills, proficiency in MS Office suite, and the ability to multitask. Emphasize relevant experience demonstrating time management, attention to detail, and achievements that improved office efficiency. Provide specific examples showcasing your problem-solving and communication abilities.

Highly organized and detail-oriented Administrative Support professional with a proven track record of optimizing office operations, streamlining processes, and providing exceptional support to executives and teams. Adept at managing multiple priorities, maintaining confidentiality, and fostering a positive work environment. Skilled in problem-solving and communication, consistently delivering results in fast-paced settings.

• Provided comprehensive administrative support to a team of 5 senior executives, managing complex calendars, travel arrangements, and expense reports
• Implemented a new filing system that increased efficiency by 30% and reduced paper usage by 50%
• Coordinated quarterly board meetings and prepared presentations, ensuring flawless execution and timely distribution of materials
• Served as a liaison between executives and internal/external stakeholders, facilitating seamless communication and problem resolution
• Trained and mentored 2 new administrative assistants, fostering a supportive and collaborative team environment
• Supported a team of 15 consultants, managing schedules, travel arrangements, and expense reimbursements
• Developed and maintained a centralized database for client information, improving data accuracy and accessibility
• Coordinated onboarding for new hires, ensuring a smooth transition and integration into the team
• Planned and executed team-building events and offsite meetings, boosting morale and fostering collaboration
• Received the 'Employee of the Quarter' award twice for outstanding performance and dedication
• Managed office operations for a 50-person team, overseeing supply inventory, equipment maintenance, and vendor relations
• Implemented a new visitor management system, enhancing security and streamlining the check-in process
• Coordinated internal and external events, including team meetings, client presentations, and conferences
• Developed and maintained an office procedures manual, ensuring consistency and efficiency across the organization
• Assisted with HR tasks, including onboarding, benefits administration, and employee relations
• Executive Support
• Office Management
• Calendar Management
• Travel Coordination
• Expense Reporting
• Event Planning
• Project Coordination
• Presentations
• Database Management
• Vendor Relations
• Process Improvement

An Administrative Clerk is responsible for performing a variety of administrative and clerical duties to ensure the efficient operation of an office. Key tasks include managing files, scheduling appointments, data entry, and supporting staff. When writing a resume for this role, highlight your organizational and multitasking abilities through specific examples. Emphasize your proficiency with office software and technology. Use clear formatting and action verbs like "coordinated", "managed" to showcase relevant skills. Keep your resume concise yet informative.

Highly organized and detail-oriented Administrative Clerk with a proven track record of streamlining office procedures and improving operational efficiency. Adept at managing multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and clients alike.

• Implemented a new filing system that increased document retrieval efficiency by 30%
• Managed calendars and scheduled appointments for a team of 12 executives
• Prepared and processed expense reports, ensuring 100% accuracy and timely submission
• Coordinated domestic and international travel arrangements, resulting in cost savings of 15%
• Trained 5 new administrative assistants on company procedures and best practices
• Managed inventory of office supplies, ensuring uninterrupted availability and reducing waste by 20%
• Processed incoming and outgoing mail, maintaining accurate records and timely distribution
• Provided exceptional customer service, addressing inquiries and resolving issues promptly
• Assisted in the onboarding process for new employees, ensuring smooth integration into the team
• Maintained a clean and organized office environment, contributing to a professional atmosphere
• Answered and directed phone calls, ensuring prompt and professional communication
• Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors
• Assisted in planning and organizing company events, contributing to successful execution
• Maintained and updated company databases, ensuring accurate and up-to-date information
• Provided general administrative support to various departments, enhancing overall productivity
• Inventory Management
• Filing and Organization
• Employee Onboarding
• Spreadsheet Management
• Presentation Creation
• Vendor Negotiation

An experienced administrative assistant plays a crucial role in maintaining an efficient and organized workplace. They act as the right-hand to executives and managers, providing high-level administrative support duties such as scheduling meetings, managing files and records, answering phone calls, and handling travel arrangements. When crafting a resume for this role, highlight your skills in areas like proficiency with Microsoft Office, superior organizational abilities, and excellent customer service. Utilize action verbs to describe your achievements and quantify them where possible, such as "Managed complex scheduling for 5 senior executives" or "Streamlined filing system, reducing document retrieval time by 40%." Tailor your resume to each specific job listing, emphasizing the most relevant qualifications and accomplishments. A well-written, achievement-oriented resume can make your candidacy stand out in this competitive field.

Seasoned Administrative Assistant with over 8 years of experience supporting executives and teams in fast-paced environments. Adept at managing complex calendars, coordinating travel, and optimizing administrative processes. Known for exceptional organizational skills, strong attention to detail, and ability to anticipate needs and proactively solve problems.

• Coordinate internal and external meetings, including booking conference rooms, managing attendee lists, and preparing agendas and materials
• Streamline administrative processes, resulting in a 25% increase in efficiency and productivity across the executive team
• Serve as a liaison between executives and internal departments, ensuring smooth communication and timely resolution of issues
• Train and mentor new administrative assistants, fostering a culture of excellence and continuous improvement
• Supported a team of 12 consultants, managing calendars, travel arrangements, and expense reports
• Implemented a new filing system, increasing document retrieval efficiency by 40%
• Coordinated large-scale events, including annual team offsites and client workshops, managing logistics, vendors, and budgets
• Assisted with onboarding new team members, ensuring a smooth transition and integration into the team
• Received the 'Outstanding Support' award in recognition of exceptional performance and dedication
• Provided administrative support to a team of 8 managers in the HR department
• Managed a high volume of emails, phone calls, and requests, prioritizing tasks and ensuring timely responses
• Assisted with the coordination of interviews, including scheduling, preparing materials, and welcoming candidates
• Maintained and updated HR databases, ensuring accurate and up-to-date employee information
• Participated in the planning and execution of employee engagement events, contributing to a positive company culture
• Meeting Coordination
• Process Optimization
• Liaison and Communication
• Training and Mentoring
• Onboarding Assistance
• Email and Phone Management
• Interview Coordination
• Employee Engagement
• Microsoft Office Suite

An Office Administrative Assistant is the backbone of an organization, ensuring seamless operations through meticulous organization and exceptional multitasking abilities. Key responsibilities include managing calendars, coordinating meetings, handling correspondence, and facilitating smooth communication flow. Strong interpersonal skills and a knack for problem-solving are essential. When crafting your resume, highlight any relevant experience with office software and administrative procedures. Showcase your proficiency in verbal and written communication, as well as your keen attention to detail. Quantify achievements that demonstrate your ability to streamline processes, improve productivity, or enhance efficiency. Consider including certifications or training related to administrative skills to set yourself apart.

Highly organized and detail-oriented Office Administrative Assistant with over 7 years of experience in providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing office processes, and creating a positive and efficient work environment. Committed to delivering top-notch administrative services to drive organizational success.

• Managed calendar and scheduled meetings for a team of 12 executives, ensuring optimal time management and productivity.
• Implemented a new filing system that increased efficiency and reduced document retrieval time by 40%.
• Coordinated domestic and international travel arrangements, securing cost-effective options and saving the company over $15,000 annually.
• Served as the primary point of contact for visitors, providing a warm and professional welcome while maintaining office security protocols.
• Trained 3 new administrative assistants, fostering a supportive and collaborative team environment.
• Managed inventory and procurement of office supplies, ensuring uninterrupted operations and saving 15% on annual supply costs.
• Processed invoices and expense reports, maintaining accurate records and facilitating timely reimbursements.
• Assisted in planning and executing corporate events, including annual meetings and team-building activities for over 100 employees.
• Created and maintained a comprehensive database of client information, enhancing customer relationship management.
• Developed and implemented a new onboarding process for administrative staff, reducing training time by 30%.
• Provided administrative support to a team of 8 financial advisors, managing calendars, appointments, and client correspondence.
• Assisted in preparing and formatting financial reports and presentations, ensuring accuracy and visual appeal.
• Maintained a well-organized and efficient filing system for sensitive financial documents.
• Conducted research and compiled data to support business development initiatives.
• Received recognition for exceptional customer service and problem-solving skills.
• Presentation Preparation

Administrative Assistants perform clerical duties like scheduling, file management and project support. For those without experience, highlight transferable skills like communication and organization from academics, extracurriculars and volunteer roles. Emphasize computer skills like MS Office and detail-orientation from coursework or part-time jobs involving customer service or data entry.

Highly organized and detail-oriented individual seeking an Administrative Assistant position. Brings a strong work ethic, excellent communication skills, and a commitment to providing exceptional support to enhance office efficiency and productivity.

• Assisted with filing, data entry, and maintaining organized records for a non-profit organization.
• Demonstrated excellent attention to detail and accuracy in handling sensitive documents.
• Collaborated with staff members to streamline office processes and improve workflow efficiency.
• Provided friendly and professional customer service to clients and visitors.
• Exhibited strong adaptability and quick learning skills in a fast-paced environment.
• Supported faculty and staff with administrative tasks, including scheduling appointments and managing correspondence.
• Demonstrated strong organizational skills by maintaining accurate records and filing systems.
• Assisted in planning and coordinating departmental events and meetings.
• Showcased excellent written and verbal communication skills when interacting with students, faculty, and staff.
• Quickly adapted to new software and technologies to improve productivity and efficiency.
• Greeted visitors and directed them to the appropriate departments or staff members.
• Managed a multi-line phone system, effectively handling and routing calls.
• Maintained a clean and organized reception area, ensuring a welcoming environment for guests.
• Assisted with basic administrative tasks, such as filing and data entry.
• Demonstrated a friendly and professional demeanor while providing excellent customer service.
• Multi-tasking
• Written and Verbal Communication
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Suite (Docs, Sheets, Slides)
• Teamwork and Collaboration
• Scheduling and Calendar Management
• Basic Bookkeeping
• Event Planning and Coordination

An Administrative Assistant Intern provides valuable support to office staff by handling clerical tasks and learning the ropes. When crafting your resume, emphasize your customer service experience and strong computer abilities. Highlight relevant coursework, academic projects, and transferable skills like communication and organization. Use a clear, easy-to-read format and proofread carefully to make a polished impression.

Highly organized and detail-oriented Administrative Assistant Intern with a proven track record of supporting executives and managing office operations. Skilled in multitasking, project coordination, and maintaining a positive work environment. Adept at streamlining processes and improving efficiency to drive business success.

• Assisted executive team with calendar management, travel arrangements, and expense reports, ensuring seamless coordination of schedules and timely submission of documents.
• Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors to secure cost-effective deals, resulting in a 15% reduction in supply expenses.
• Coordinated internal and external meetings, including booking conference rooms, preparing agendas, and taking detailed minutes, ensuring effective communication and follow-up.
• Streamlined filing system and digitized documents, improving information accessibility and reducing paper usage by 30%.
• Provided exceptional customer service to clients and visitors, creating a welcoming and professional office environment.
• Supported a team of 15 employees by managing mail distribution, answering phones, and greeting visitors, ensuring efficient office operations.
• Assisted with the planning and execution of company events, including annual conferences and team-building activities, contributing to successful events with high employee satisfaction.
• Maintained office equipment, troubleshooting issues, and coordinating repairs, minimizing downtime and ensuring uninterrupted productivity.
• Created and updated company documents, such as presentations and reports, using Microsoft Office Suite, delivering professional-quality materials.
• Collaborated with HR to update employee records and maintain personnel files, ensuring accurate and up-to-date information.
• Welcomed guests, managed check-ins and check-outs, and provided exceptional customer service, contributing to high guest satisfaction ratings.
• Handled reservations and inquiries via phone and email, demonstrating strong communication skills and attention to detail.
• Assisted with administrative tasks, such as filing, data entry, and invoice processing, supporting the smooth operation of the front desk.
• Collaborated with housekeeping and maintenance teams to ensure guest rooms were clean, well-maintained, and ready for occupancy.
• Demonstrated flexibility and adaptability by covering shifts and taking on additional responsibilities as needed, showcasing a strong work ethic and commitment to the team.
• Office Equipment Maintenance

An admin assistant provides essential office support through tasks like data entry, appointment scheduling, and correspondence management. When crafting a resume for this beginner role, clearly highlight your skills in areas like MS Office proficiency, multi-tasking, and organization. Tailor your experience to demonstrate your ability to handle administrative responsibilities efficiently. Moreover, emphasize any internships or part-time jobs that honed your clerical abilities. Keep your resume concise yet informative, ensuring no errors. A well-structured, accomplishment-driven resume can make you stand out as the ideal candidate for an admin assistant position.

Highly organized and detail-oriented administrative professional with a strong passion for supporting teams and streamlining processes. Adept at multitasking, problem-solving, and maintaining a positive attitude in fast-paced environments. Committed to delivering exceptional results and contributing to organizational success.

• Assisted with managing executive calendars, scheduling meetings, and coordinating travel arrangements
• Maintained accurate records and filed documents using a cloud-based system, improving efficiency by 25%
• Greeted clients and visitors, ensuring a positive first impression and providing exceptional customer service
• Collaborated with cross-functional teams to organize company events and conferences for up to 200 attendees
• Streamlined office supply inventory management, reducing waste and saving the company over $2,000 annually
• Welcomed guests, handled check-ins, and provided information about gym facilities and class schedules
• Managed phone lines, responding to inquiries and directing calls to appropriate departments
• Maintained a clean and organized front desk area, ensuring a professional appearance at all times
• Assisted with membership sales and renewals, contributing to a 15% increase in member retention
• Trained 3 new receptionists on front desk procedures and customer service best practices
• Provided administrative support to the center's staff, including data entry, filing, and copying
• Assisted in organizing and promoting fundraising events, helping raise over $10,000 for youth programs
• Created and maintained a database of donors and volunteers, streamlining communication efforts
• Developed a new filing system for participant records, improving information accessibility and privacy
• Demonstrated flexibility by taking on additional responsibilities as needed, such as supervising youth activities
• Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
• Verbal and Written Communication
• Filing and Data Entry
• Schedule Management
• Front Desk Operations

As an entry-level administrative assistant, you'll be the backbone supporting an office's day-to-day operations. Duties include managing schedules, answering calls, data entry and handling correspondence. When crafting your resume, highlight any relatable experience like customer service roles or internships. Focus on showcasing strong organizational, communication and tech skills. For a winning resume format, start with a concise summary highlighting your key strengths. Then list out experience details using quantifiable accomplishments where possible. Clean formatting with strategic keyword use can also help your resume stand out. Remember, tailoring your resume to each specific role is crucial.

Highly organized and detail-oriented administrative professional seeking an entry-level position to leverage strong communication, multitasking, and problem-solving skills. Adept at managing multiple priorities in a fast-paced environment while maintaining a positive attitude and delivering exceptional results.

• Assisted the administrative team with day-to-day office operations, including answering phones, scheduling meetings, and maintaining filing systems
• Processed and distributed incoming and outgoing mail, ensuring timely delivery and organization
• Managed the office supply inventory, placing orders as needed and maintaining accurate records
• Provided support for company events, including logistics planning, guest list management, and on-site coordination
• Received praise from supervisors for exceptional attention to detail and ability to quickly learn new tasks and procedures
• Served as the first point of contact for students, faculty, and visitors at the university's Student Services office
• Managed the front desk, directing inquiries and providing information on university policies and procedures
• Scheduled appointments for academic advisors and counselors using an online booking system
• Assisted with data entry and document preparation, ensuring accuracy and confidentiality
• Consistently received positive feedback from students and staff for providing friendly and efficient service
• Greeted patients and visitors, providing directions and answering general inquiries
• Managed the check-in process, verifying patient information and updating electronic health records
• Scheduled and confirmed appointments, ensuring smooth patient flow and minimizing wait times
• Assisted with administrative tasks, such as filing, copying, and organizing patient documents
• Recognized by the center's management for demonstrating compassion and professionalism in a healthcare setting
• Phone Etiquette
• Google Workspace (Docs, Sheets, Slides, Gmail)
• Social Media Management

A Junior Admin Assistant provides clerical support by managing office communications, filing, data entry, and other tasks. Successful candidates have basic computer skills and strong organization. For the resume: Emphasize any relevant admin experience, familiarity with office software, and abilities like attention to detail. Open with a summary highlighting your organizational talents and customer service strengths.

Highly motivated and detail-oriented Junior Admin Assistant with a proven track record of providing exceptional support to executives and teams. Skilled in managing multiple tasks, optimizing administrative processes, and ensuring smooth office operations. Adept at handling confidential information with discretion and maintaining a professional demeanor in fast-paced environments.

• Provided comprehensive administrative support to a team of 10 executives, managing calendars, scheduling meetings, and coordinating travel arrangements.
• Streamlined office processes by implementing a new digital filing system, reducing paper usage by 40% and improving document retrieval efficiency.
• Managed the onboarding process for new hires, ensuring smooth integration and reducing time-to-productivity by 25%.
• Organized and coordinated monthly company-wide events, fostering a positive work culture and boosting employee engagement.
• Handled sensitive client information with the utmost confidentiality, maintaining trust and building strong relationships.
• Provided exceptional front desk support, greeting visitors, managing incoming calls, and handling general inquiries.
• Maintained office inventory, ensuring adequate supplies were always available and minimizing waste.
• Assisted with the preparation of monthly financial reports, ensuring accuracy and timely submission.
• Coordinated the maintenance and repair of office equipment, minimizing downtime and ensuring uninterrupted operations.
• Demonstrated flexibility by providing support to various departments during peak periods, contributing to overall team success.
• Provided administrative support to the Human Resources department during a busy summer internship program.
• Assisted with the organization and execution of employee training sessions, ensuring smooth logistics and positive participant feedback.
• Conducted research on industry best practices and presented findings to the HR team, contributing to the development of new initiatives.
• Maintained and updated employee records in the HRIS system, ensuring data accuracy and compliance with company policies.
• Demonstrated a strong work ethic and willingness to learn, receiving positive feedback from supervisors and colleagues.
• Documentation Management
• Office Supply Management
• Records Management
• Professional Communication

A senior administrative assistant oversees administrative operations, manages executives' schedules, and prepares reports. For the resume, highlight organizational skills, multitasking abilities, and relevant software expertise. Quantify achievements highlighting efficiency, attention to detail, and strong work ethic.

Highly organized and detail-oriented Senior Administrative Assistant with over 8 years of experience providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing workflows, and enhancing operational efficiency. Known for strong communication skills, problem-solving abilities, and a proactive approach to anticipating and addressing organizational needs.

• Provide high-level administrative support to senior executives, managing calendars, scheduling meetings, and coordinating travel arrangements
• Streamline office processes, resulting in a 25% increase in productivity and cost savings of $50,000 annually
• Plan and execute company events, including board meetings, conferences, and team-building activities for up to 200 attendees
• Serve as a liaison between departments, facilitating effective communication and collaboration
• Train and mentor junior administrative staff, fostering a supportive and efficient work environment
• Provided comprehensive administrative support to a team of 5 executives, managing complex schedules and ensuring seamless operations
• Conducted research and prepared reports, presentations, and correspondence for executive meetings and client engagements
• Managed expense reports and reimbursements, ensuring accuracy and compliance with company policies
• Coordinated domestic and international travel arrangements, securing cost-effective options and managing itineraries
• Provided administrative support to a team of 20 professionals, handling scheduling, correspondence, and document preparation
• Maintained and updated databases, ensuring accurate and up-to-date information for client projects and internal resources
• Assisted with the onboarding process for new hires, facilitating smooth transitions and integration into the team
• Managed office supplies inventory, ensuring adequate stock levels and placing orders as needed
• Received recognition for exceptional performance and dedication, earning the 'Employee of the Quarter' award
• Travel Arrangements
• Document Preparation
• Supply Inventory
• Training & Mentoring
• Research & Analysis
• Verbal & Written Communication

12 Administrative Assistant Resume Examples for Your 2024 Job Search

Administrative Assistants are experts at ensuring smooth office operations and supporting high-level executives. Just like an efficient office, your resume as an administrative assistant should be well-organized and effectively communicate your skills to support the needs of the team. In this guide, we'll explore 12 administrative assistant resumes that demonstrate how to present your qualifications and strengths.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Administrative Assistant Resumes:

• Greet visitors, answer phones, and direct inquiries
• Arrange meetings and business travel for management team
• Prepare and track purchase orders and invoices
• Maintain filing systems, databases, and information systems
• Coordinate office moves, supplies orders, and setup of IT systems
• Ensure compliance with administrative policies and procedures
• Prepare agendas and other written correspondences
• Take and distribute meeting minutes
• Maintain conference room calendars
• Develop and distribute weekly and monthly reports
• Set up video conference calls with remote employees
• Manage and organize databases and electronic records
• Research, analyze, and compile information for business reports
• Create and update spreadsheets, presentations, forms, and databases
• Collaborate with other departments on ongoing projects
• Ensure all contracts are filled out properly and filed in a timely manner

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Administrative Assistant Resume Example:

• Coordinated and managed projects and initiatives for the organization, resulting in a 10% increase in productivity.
• Led the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%. Provided high-level administrative support to executives, resulting in a positive impact on the company's overall performance.Provided exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings.
• Executed tasks effectively and efficiently, resulting in a 15% increase in departmental productivity
• Demonstrated strong ability to do quality work for the usual projects that an individual would be assigned at this level
• Provided support to management, resulting in a positive impact on the company's overall performance
• Optimized administrative processes, enabling more efficient document workflow that bolstered productivity
• Assisted with general administrative tasks and projects, resulting in a positive impact on the company's overall performance
• Demonstrated strong attention to detail, resulting in a 25% decrease in administrative errors
• Constructed comprehensive spreadsheets and presentations for team meetings and executive keynotes, creating visuals that highlighted successes and drove actionable insights
• Project Management
• Office Management Systems
• Executive Support
• Effective Task Execution
• Quality Work
• Administrative Support
• General Administrative Tasks
• Attention to Detail
• Time Management
• Interpersonal Communication
• Problem-Solving
• Critical Thinking
• Organization
• Prioritization
• Multi-Tasking
• Adaptability
• Microsoft Office
• Technical Writing
• Business Administration
• Communication

Administrative Assistant with no experience Resume Example:

• Implemented time-saving processes involving ordering and tracking office supplies, resulting in more efficient inventory management leading to cost savings.
• Demonstrated proactive phone answering behaviors, logging and directing up to 20 calls per day with an average answer speed of 8 seconds.
• Composed professional emails and documents using MS Office, providing a foundational layer of communication and documentation for the whole organization.
• Improved ability to manage and prioritize daily tasks, resulting in a better time management system and ensuring that all demands were met within deadlines
• Developed effective strategies for filing systems that resulted in a higher degree of organization and accuracy of documents
• Supported team members with complex scheduling tasks, managing calendar and appointment settings to ensure on-time attendance
• Problem Solving
• Microsoft Office Expertise
• Telephone Etiquette
• Customer Service
• Document Preparation
• Inventory Management
• Filing Systems
• Presentation Preparation
• Verbal and Written Communication

Administrative Aide Resume Example:

• Managed workflow of documents, records, schedules and logistic for executive staff which resulted in a 20% decrease in time spent on administrative tasks.
• Analyzed departmental records, prepared extensive reports and devised innovative solutions to meet organizational goals.
• Developed and implemented new filing system and procedures, to optimize the office efficiency and enhance productivity by 10%.
• Oversaw the planning and delivery of staff meetings, events and travel arrangements, resulting in a robust communication infrastructure between staff and executives.
• Increased customer engagement efforts by 25%, through recruitment and retention activities that embraced diversity and inclusion initiatives.
• Trained new team members on the data entry, document management and other office administrative tasks to improve job performance.
• Implemented workflow management system that automated the tracking, reviewing and organizing of documents and records, boosting organizational productivity by 15%
• Instrumental in managing complex filing systems with efficient record keeping, which enlarged the manageability and accuracy of documents by 50%
• Streamlined communication process by constructing and maintaining databases with pertinent data, allowing more precise decisions within the organization
• Microsoft Office Suite
• Organization and Time Management
• Data Entry and Management
• Bookkeeping and Budgeting
• Filing, Record Keeping and Documentation
• Communication Skills
• Time Management and Organization
• Event Planning and Coordination
• Customer Service and Engagement
• Scheduling and Calendar Management
• Staff Training and Development
• Critical Thinking and Problem Solving
• Multitasking
• Writing and Editing
• Workflow Management

Administrative Support Resume Example:

• Increased process efficiency and department productivity through the development a new filing system that streamlined document organization, categorization, and storage
• Met monthly department goal of processing 125 invoices per month with 100% accuracy and on time
• Proactively provided regulatory compliance support and research to ensure department operations remain compliant with organizational and industry standards.
• Proved expertise in travel management by arranging 100+ domestic and international trips; saved the organization over $4000 in total by negotiating discounts
• Exceeded stakeholder expectations by effectively coordinating meetings and conference events on tight timelines
• Championed a creative cost containment initiative that identified and reduced spending in non-essential department services by over 15%
• Showed excellence in data entry and database administration by successfully transitioning from paper-based process to an automated system, resulting in a 35% increase in data accuracy and aggregate speeds of information requests
• Demonstrated exceptional customer service through providing timely, accurate responses to 200+ client inquiries every month
• Awarded with the “Organizational Support of the Year” award for seamlessly managing the executive calendar and providing timely, professional administrative support.
• Filing System Development & Maintenance
• Regulatory Compliance & Research
• Communications & Collaboration
• Travel Management & Expense Tracking
• Cost Containment & Budget Management
• Data Entry & Database Administration
• Customer Service & Support
• Calendar & Meeting Management
• Time Management & Organization

Administrative Assistant Intern Resume Example:

• Assisted in the organization and coordination of a successful company-wide conference, resulting in a 20% increase in attendance and positive feedback from attendees.
• Developed and implemented a system for tracking and managing office supplies, resulting in a 15% reduction in office supply costs.
• Assisted in the creation and implementation of a new customer service protocol, resulting in a 25% increase in customer satisfaction ratings.
• Streamlined office operations by effectively managing the reception desk, ensuring prompt and courteous responses to inquiries and directing calls to the relevant departments.
• Improved the efficiency of the department by creating a centralized filing system, reducing the time needed to retrieve important documents by 50%.
• Provided administrative support to other departments, reducing the workload of team members by 20%, resulting in improved productivity and better delivery of services.
• Implemented a comprehensive reporting system, resulting in an organized and centralized database for important information, improving the decision-making process for upper management.
• Coordinated several successful company events, which involved logistical planning, venue booking, and ensuring smooth operations during the event, resulting in a positive impact on the company's image.
• Maintained a detailed and accurate calendar, ensuring all deadlines, appointments, and meetings were efficiently managed, resulting in improved time management for the department.
• Strong organizational and multi-tasking skills
• Excellent communication and interpersonal skills
• Able to work independently and in teams
• Proficient in Microsoft Office suite and other relevant software
• Proficient in scheduling and calendar management
• Proven track record of meeting deadlines
• Troubleshooting and problem solving skills
• Adaptable to rapidly changing environments
• Detail-oriented and meticulous
• Excellent customer service and client relations
• Ability to handle sensitive and confidential information
• Knowledge of clerical and administrative procedures

Administrative Clerk Resume Example:

• Generated over 50% cost savings by creatively consolidating purchasing agreements with key suppliers.
• Developed a streamlined document filing system to ensure the office ran efficiently.
• Designed an automated process that tracks and reconciles invoices while actively monitoring financial records.
• Pioneered an updated phone/voicemail system that reduced incoming call wait times by an average of 3 minutes
• Reduced expenses related to office supplies and materials by introducing an innovative inventory management system
• Successfully coordinated complex travel arrangements for senior executives to 25 countries in the region
• Streamlined onboarding processes, resulting in a reduction in paperwork of over 25%
• Developed and managed numerous automated systems, tools, and processes that increased enterprise efficiency
• Collaboratively prepared executive correspondence, reports, and other documents for numerous high-profile meetings
• Communication & Interpersonal Skills
• Financial Management
• Organizational & Time-Management Skills
• Problem Solving/Analytical Thinking
• Computer Proficiency (Microsoft Office Suite, ERP, CRM)
• Professionalism & Diplomacy
• Adaptability & Flexibility
• Customer Service & Conflict Resolution
• Document & Database Management
• Process Improvement & Quality Assurance
• Multi-tasking & Prioritization
• Nonprofit Administration

Beginner Admin Assistant Resume Example:

• Developed and managed a filing system for documents and automated systems that reduced document retrieval time by 25%.
• Researched and recommended cost-effective supplies that resulted in a 35% cost savings for the organization.
• Automated the email process with templates and message rules that led to an average response time of two hours.
• Enhanced the customer service experience by addressing inquiries with up-to-date product knowledge and effectively referring customers to the appropriate team members.
• Implemented contact management tools to organize customer data and tracking system that improved customer satisfaction ratings by 20%.
• Replaced manual documentation processes with automated solutions, generating productivity gains of over 35%.
• Answered customer inquiries on the phone, online, and through email, increasing customer satisfaction ratings by 10%
• Streamlined scheduling processes to enable efficient meeting coordination that increased overall operational efficiency by 23%
• Edited documents, videos, and graphics for presentations that met client expectations and demonstrated understanding of task outcome
• Document filing and retrieval
• Microsoft Office proficiency
• Automation and streamlining of processes
• Contact management tools
• Cost savings/reduction
• Problem solving/critical thinking
• Customer service/relations
• Excellent Communication (Written & Verbal)
• Attention to detail
• Organizational and time-management skills
• Presentation development
• Ability to embrace and learn new technologies
• Flexible and adaptable to changing needs

Entry Level Administrative Assistant Resume Example:

• Organized and managed the schedule and travel itineraries of upper management, resulting in a 10% increase in their productivity.
• Created and maintained spreadsheets and databases, streamlining the company's administrative processes.
• Coordinated and organized meetings and events, improving the overall efficiency of the company.
• Assisted in scheduling and organizing meetings and events, gaining experience in administrative support.
• Shadowed and assisted experienced administrative assistants, learning how to handle various administrative tasks.
• Participated in team meetings and training sessions, learning best practices for administrative support.
• Excellent organizational skills
• Detail oriented
• Highly proficient in Microsoft Office Suite
• Strong communication and interpersonal skills
• Good time management and multi-tasking abilities
• Ability to work with minimal supervision
• Adaptability and creativity
• Proven ability to handle confidential information
• Accuracy and attention to detail
• Ability to prioritize tasks
• Positive attitude and strong work ethic
• Proactive and organized approach to work
• Ability to meet deadlines and follow up on tasks
• Excellent customer service and problem-solving skills

Experienced Administrative Assistant Resume Example:

• Efficiently redesigned and implemented digital filing system, resulting in a 26% increase in team efficiency.
• Expertly managed executive calendars and video conferences, ensuring all meetings and engagements occurred on time and without interruption.
• Worked with vendors and external parties to coordinate important company events and managed budgets to ensure accuracy in all billing activities.
• Elevated stakeholder management and follow-up processes by creating structured tracking initiatives for employees, resulting in 33% faster response times
• Researched and compiled pertinent industry data to formulate special projects, providing invaluable support to top-level management
• Created and formatted content for a wide range of documents, from correspondence to reports to PowerPoint presentations—ensuring perfection in final deliverables
• Drafted and prepared all correspondence, memos, and other documents with meticulous attention to detail, resulting in zero inaccuracies
• Successfully developed, maintained, and managed physical and digital filing systems, bringing all company documents up to date
• Assisted with onboarding processes and provided valuable HR advice, resulting in a smoother transition for new hires and improved onboarding practices
• Advanced Calendar Management
• Diverse Data Management
• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access)
• Document/Presentation Formatting and Editing
• Outstanding Written and Verbal Communication
• Technical Documentation/Instruction Writing
• Knowledge of Business Workflows
• Task Automation/Process Improvement Strategies
• Resource Allocation and Scheduling
• Research and Analytical Thinking
• Database Management and Analysis
• Budget Planning and Tracking
• Innovative Problem-Solving
• Conflict Resolution and Mediation
• Professional Presentation and Negotiation
• Expert Customer Service and Interpersonal Skills
• Onboarding and HR Support

Junior Admin Assistant Resume Example:

• Streamlined administrative processes, resulting in a 15% reduction in daily workflow processing time.
• Managed travel logistics for teams of 15+ staff members with 100% satisfaction feedback for on-time performance and hotel reservations.
• Streamlined Office Suite data management with the introduction of advanced organization systems and data backup processes, leading to a 20% increase in data storage efficiency.
• Implemented a digital filing system and process tracking methodology, resulting in a 25% increase in data entry accuracy and improved business performance
• Developed an up-to-date organizational chart which aided in the recruitment of 50+ NPO professionals per month
• Created a variety of business presentations for executive-level stakeholders which contributed to a 10% increase in operational efficiency for the department
• Generated multiple Excel spreadsheets reports, critical to monitoring in-house operations and cross-team synergy
• Established weekly performance reviews and updated the team on progress measurements and productivity levels
• Automated various daily tasks with the integration of office technologies, reducing the need for manual entry by 35%
• Advanced office software proficiency
• Data management
• Automation/Technology integration
• Project management
• Negotiation
• Microsoft Excel/Spreadsheet expertise
• Logistics/Travel coordination
• Time management
• Organizational chart design
• Reporting and analytics
• Digital filing system implementation
• Professional communication
• Employee performance management
• Problem-solving
• Multi-tasking
• Process optimization

Office Administrative Assistant Resume Example:

• Facilitated onboarding process for 10 new staff members and revised company operations manual with up-to-date regulations and policies.
• Streamlined administrative operations within department - reduced paperwork by 25%, implemented business expense tracking and reporting system, and improved filing and records organization by 35%.
• Supported company expansion efforts and initiated event logistics; enhanced administrative control over large scale events, up to 250 people, resulting in 15% higher customer satisfaction.
• Developed and implemented tracking system for employee expenses that saved the company 10% in related costs in just 6 months
• Seamlessly coordinated travel arrangements and logistical support for 8 executive-level employees, ensuring professionalism, efficiency and privacy
• Established protocols and procedures for workplace maintenance and IT support, leading to improved efficiency
• Achieved 50% decrease in response times for IT tickets
• Achieved 90% accurate record-keeping for administrative tasks
• Spearheaded office organizational transition, cut overhead expenses following the swap from hard-copy filing to a digital storage system.
• Implemented mailbox management system that improved incoming mail sorting and routing accuracy by 25%.
• Optimized company correspondence, streamlining proofreading functions for reports, presentations and other documents to achieve 98% accuracy.
• Team Collaboration & Management
• Client Relations
• Project Planning & Execution
• Scheduling & Calendar Management
• Multitasking & Prioritization
• Data Entry & Records Management
• Process & Protocol Design
• Report Writing & Analysis
• Attention to Detail & Accuracy
• Confidentiality & Discretion
• Event Logistical Support
• Travel Arrangements & Bookings
• Office Space & Equipment Maintenance
• IT Support & Troubleshooting
• Document Proofreading
• Budget Tracking & Expense Management
• Customer Service & Satisfaction
• Business & Technical Writing

Senior Administrative Assistant Resume Example:

• Successfully coordinated and scheduled meetings, appointments, and travel arrangements for the CEO, resulting in a 30% increase in productivity for the executive team
• Implemented an electronic filing system that streamlined the management and retrieval of confidential and sensitive information, reducing the time spent on administrative tasks by 50%
• Acted as a liaison between the CEO and external stakeholders, resulting in the successful negotiation of several high-value business deals
• Designed and managed the office operations, resulting in a 20% increase in efficiency and a 15% decrease in costs.
• Provided support to other departments, resulting in a 20% increase in overall productivity across the organization.
• Trained and supervised junior administrative staff, resulting in a 50% increase in the quality of work and a 40% decrease in errors.
• Successfully coordinated special projects and events, resulting in a 50% increase in employee engagement and satisfaction.
• Assisted with budget preparation and expense management, resulting in a 25% reduction in overall expenses.
• Acted as a liaison between the management and employees, resulting in a 30% increase in communication and collaboration across the organization.
• Advanced Scheduling and Organization Skills
• Proficient in Office Management Applications
• Expertise in Document Management Systems
• Adept at Conflict Resolution
• Broad Knowledge of Business and Project Management
• Excellent Communication and Interpersonal Skills
• Proficiency in Accounting
• Experienced in Budget and Expense Management
• Ability to Prioritize Workload Efficiently
• Proven Training and Supervisory Skills
• Competent in HR Policies and Procedures
• Superior Time Management and Multitasking Skills
• Proven Problem-Solving Ability
• Skilled Negotiator
• Excellent Leadership and Teamwork Skills
• Tech-Savvy with Knowledge of Latest Office Technology
• Sound Knowledge of Conference, Planning and Event Management
• Proficiency in Data Analysis and Report Presentation
• Highly Detail-Oriented
• Office Management

High Level Resume Tips for Administrative Assistants:

Creating a resume is all about making your best case for why you should be hired for an individual position. Certain aspects of your administrative career will hold more weight in the eyes of a recruiter than others will, so you will need to be selective about the information you include, and how you present it. Here are some tips to help you focus on what matters most: Emphasize organizational and time-management skills: As an Administrative Assistant, you are responsible for managing multiple tasks and projects simultaneously. Highlight your organizational and time-management skills on your resume, demonstrating your ability to prioritize tasks, meet deadlines, and manage competing demands. Showcase your communication and interpersonal skills: Your role as an Administrative Assistant involves interacting with a variety of stakeholders, including executives, team members, and clients. Emphasize your strong communication and interpersonal skills, including your ability to work collaboratively, resolve conflicts, and communicate effectively. Demonstrate your proficiency with relevant software and tools: In any Administrative Assistant role, your expertise with tools like Microsoft Office, Google Suite, CRM platforms, and project management systems will be very relevant and valuable to an organization. Be sure to highlight your proficiency with these types tools, related technology skills, and any certifications or training you've received in this area. Emphasize your attention to detail: As an Administrative Assistant, accuracy and attention to detail are critical to success. Highlight your ability to manage complex information, maintain meticulous records, and ensure quality control. Showcase your problem-solving skills: As an Administrative Assistant, you are often the first line of defense when problems arise. Emphasize your ability to identify and resolve issues quickly and effectively, demonstrating your problem-solving skills. Tailor your resume to the job and company: Customize your resume to each job you apply for, emphasizing the skills and experiences that make you a strong fit for the specific role and company. Use the job description to identify the key skills and qualifications the employer is seeking, and highlight how you meet those requirements.

Must-Have Information for a Administrative Assistant Resume:

Here are the essential sections that should exist in an administrative assistant resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other administrative assistant candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Administrative Assistants:

Administrative assistant resume headline examples:, strong headlines.

Proactive Administrative Assistant with 4+ years of Experience

Results-Driven Administrative Assistant with 4+ Years of Expertise

These resume headlines showcase the candidate's experience and demonstrate their abilities as an Administrative Assistant.

Additionally, they highlight the candidate’s proactive attitude and results-driven mindset, with the use of action verbs like “proactive” and “results-driven”.

Weak Headlines

• Unqualified Administrative Assistant
• Administrative Assistant; 4 years of Experience
• These resume headlines either seem unprofessional and lack clarity, or do not do an effective job of showcasing the candidate’s experience. The headline “Unqualified Administrative Assistant” suggests that the candidate is not in fact qualified for the role, which is off-putting, and the headline “Administrative Assistant; 4 Years of Experience” does not prove the candidate’s qualities or demonstrate that they would be an asset to the company.
• Both headlines fail to demonstrate anything unique or valuable about them as an admin assistant.

Writing an Exceptional Administrative Assistant Resume Summary:

A resume summary is a crucial section for showcasing your administrative abilities, experiences, and accomplishments as an Administrative Assistant. It provides a brief but impactful overview of your skills and qualifications, which is essential in capturing the attention of hiring managers and demonstrating your suitability for the role.

For Administrative Assistants, your resume summary should highlight your administrative skills, experience in managing office operations, and expertise in scheduling and communication. A well-crafted summary will showcase your organizational ability and demonstrate your value as an Administrative Assistant.

Here are a few tips to make effective use of your summary:

• Tailor it to the specific job that you are applying for – emphasizing the most relevant skills and experiences
• Highlight your quantifiable achievements, such as reducing office expenses or improving workflow, to demonstrate your value as an Administrative Assistant
• Use keywords related to the Administrative Assistant role and the administrative support industry to optimize your resume for both people and applicant tracking systems (ATS)
• Keep the summary concise, aim for no more than 3-4 sentences
• Avoid cliches and generic statements, and focus on highlighting your unique abilities and experiences.

Administrative Assistant Resume Summary Examples:

Strong summaries.

• Experienced Administrative Assistant with 4+ years of professional experience in office management, customer relations, clerical duties, and data entry. Adept at multitasking and maintaining a high level of organization and efficiency. Proven track record of providing excellent customer service with a positive attitude.
• Results-driven Administrative Assistant with 4+ years of experience providing comprehensive administrative and operational support. Highly organized and detail-oriented, with excellent communication and customer service skills. Skilled in streamlining office processes to maximize efficiency and productivity.

Why these are strong:

• What makes the great summaries great is that they provide specific examples of the Administrative Assistant's skills and experience, such as office management, customer relations, clerical duties, and data entry. They also both emphasize the fact that the Administrative Assistant is organized, efficient, and brings positive energy to the team.

Weak Summaries

• 4 years' experience as an Administrative Assistant. Knowledgeable in customer relations, data entry, and office management. Efficient and organized.
• Administrative Assistant with 4 years of experience. I'm great with people and have lots of customer service experience. I'm an organized person and can handle a lot of tasks at once.

Why these are weak:

• In summary, both examples do not provide any unique value proposition or showcase any noteworthy accomplishments or skills that would make the candidate stand out from other candidates. A strong resume summary for an Administrative Assistant should be specific, highlight the candidate's achievements, and provide evidence to support any claims made.

Resume Objective Examples for Administrative Assistants:

Strong objectives.

Recent college graduate seeking role as an Administrative Assistant to utilize excellent organizational skills and detail-orientation to direct office operations efficiently and productively.

Self-motivated and organized Administrative Assistant, determined to use strong technical and communication skills to promote efficient, effective office operations.

• What makes objectives strong is that they are customized to the particular position of Administrative Assistant and show a clear indication of the experience and skills that the applicant can bring to the role. The objectives focus on the employer's needs and list what makes the applicant a strong candidate for the job.

Weak Objectives

An Administrative Assistant role to grow my career and advance professionally.

Highly experienced Administrative Assistant eager to apply my skills and utilize my knowledge of all office tasks to contribute to the workplace.

• These resume objectives are weak because they don't demonstrate any understanding of the role and what the employer is looking for. They simply indicate that the applicant is looking for a job, rather than conveying the value and experience they can bring to the position.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your administrative assistant work experience:, best practices for your work experience section:.

• Keep your resume succinct. It's important to create a concise and detailed resume that accurately reflects the knowledge and experience you have in the administrative field.
• Focus on qualifications and abilities related to the job you're applying for, and omit any extra information that's not pertinent to the position.
• Highlight your core skills. As an Administrative Assistant, you're expected to have excellent organizational and communication skills, so make sure to emphasize these in your resume. You should also showcase any other skills you possess, such as knowledge of software programs, multitasking, and critical thinking skills.
• Demonstrate proven success. To stand out to recruiters and hiring managers, include examples of successful projects and tasks you've completed in the past. This will make a strong impression and help you stand out among the competition.
• Showcase your adaptability. Administrative professionals must be able to adjust to changing demands quickly, so showcase any adaptability skills you possess. You might consider highlighting the results of a project you completed within a tight deadline or how you overcame a challenging obstacle.
• Share awards and accomplishments. If you've received any type of recognition or awards in the past related to your administrative work, include those in your resume as well. Having relevant awards to back up your qualifications will demonstrate your value and make a great impression.
• Use action verbs to describe your experiences to help them stand out, such as “streamlined,” “coordinated,” “initiated,”etc.
• Focus on accomplishments rather than duties, emphasizing tangible outcomes resulting from your work.

Example Work Experiences for Administrative Assistants:

Strong experiences.

Provided administrative support to a team of 25 employees, resulting in a 20% increase in productivity over a 3-month period.

Reduced office costs by 10% by negotiating better prices with vendors.

Organized and maintained physical and digital filing systems for the department, improving document retrieval time by 30%.

Developed and implemented a new filing system for the office, which resulted in a 25% improvement in efficiency.

Created a weekly schedule for office staff that improved overall customer satisfaction by 10%.

Provided administrative assistance to the CEO, which led to a 5% reduction in time spent on administrative tasks.

• These examples demonstrate the administrative assistant’s ability to support a team, increase productivity, reduce costs, and improve efficiency and customer satisfaction. The metrics included in each example illustrate the impact that the individual had on their team.

Weak Experiences

Provided administrative assistance to the office staff.

Organized and maintained filing system for the department.

Created a weekly schedule for office staff.

Handled office operations and customer relations.

Answered phone calls and handled customer inquiries.

Tracked and maintained office supplies.

• These examples do not provide any metrics or explain the impact that the individual had in their role. The duties listed are also too general and do not explain the individual’s accomplishments.

Top Skills & Keywords for Administrative Assistant Resumes:

Top hard & soft skills for administrative assistants, hard skills.

• Computer proficiency (MS Office, spreadsheet and database programs)
• Great organizational and time management abilities
• Ability to multitask effectively
• Problem-solving and decision-making skills
• Discretion and confidentiality
• Ability to learn quickly

Soft Skills

• Interpersonal communication
• Organizational skills
• Confidentiality

Go Above & Beyond with a Administrative Assistant Cover Letter

Administrative assistant cover letter example: (based on resume).

Dear [Company Name] Hiring Manager, I am excited to apply for the Administrative Assistant position at [Company Name]. With my experience in managing workflow, analyzing records, and developing filing systems, I am confident in my ability to make a positive impact on your team. In my previous role, I managed workflow of documents, records, schedules, and logistics for executive staff. Through my efforts, I was able to decrease the time spent on administrative tasks by 20%, allowing the executive staff to focus on high-priority tasks. Additionally, I analyzed departmental records, prepared extensive reports, and devised innovative solutions to meet organizational goals. One of my proudest achievements was the development and implementation of a new filing system and procedures that optimized office efficiency and enhanced productivity by 10%. I am confident that I can apply the same level of detail and dedication to any project or initiative at [Company Name]. Furthermore, I have experience overseeing the planning and delivery of staff meetings, events, and travel arrangements, which resulted in a robust communication infrastructure between staff and executives. I also increased customer engagement efforts by 25% through recruitment and retention activities that embraced diversity and inclusion initiatives. In addition, I have trained new team members on data entry, document management, and other office administrative tasks to improve job performance. I am excited about the opportunity to bring my experience and passion for organization and communication to [Company Name].

Thank you for considering my application. I look forward to the opportunity to speak with you further about how I can contribute to your team. Sincerely, [Your Name]

As an Administrative Assistant, submitting a cover letter along with your resume can help you stand out in a competitive job market. A cover letter allows you to showcase your communication and organizational skills, highlight your attention to detail, and demonstrate your passion for the position.

A cover letter is an opportunity to add a personal touch to your application and provide additional context beyond the bullet points on your resume. It also shows the hiring manager that you have taken the time to research the company and position and are invested in the opportunity.

Here are some of the most convincing reasons for why an Administrative Assistant should submit a cover letter:

• It showcases your communication and organizational skills: As an Administrative Assistant, you'll be working with cross-functional teams, stakeholders, and clients on a daily basis. Your cover letter provides an opportunity to demonstrate your written communication skills and ability to clearly convey ideas. It also allows you to showcase your organizational skills by outlining your ability to manage schedules, prioritize tasks, and maintain accurate records.
• It highlights your attention to detail: As an Administrative Assistant, attention to detail is crucial to ensuring the smooth running of the office. Your cover letter provides an opportunity to demonstrate your ability to catch errors and ensure accuracy in your work.
• It demonstrates your passion for the position: A well-written cover letter can showcase your enthusiasm for the administrative field and the company. This can make a difference in the hiring manager's decision-making process.
• It sets you apart from other applicants: A well-crafted cover letter can help you stand out from other applicants who may have similar experience and qualifications.

While writing a cover letter may seem like a daunting task, it doesn't have to be. Your cover letter should complement your resume and highlight your skills and experience in a way that is relevant to the specific position you are applying for.

Tips for aligning your cover letter with your resume:

• Use the same header as your resume: This will help the hiring manager identify your application as a complete package.
• Align the content of your cover letter with the requirements of the job: Use the job description as a guide to highlight your relevant skills and experience.
• Use keywords from the job posting: Incorporate relevant keywords from the job posting to help your application get past applicant tracking systems (ATS).
• Keep your cover letter concise and focused: Aim for one page and avoid repeating information from your resume.
• Provide specific examples: Use your cover letter to provide specific examples of how you have successfully managed administrative tasks or assisted in project management.
• Showcase your professionalism: As an Administrative Assistant, professionalism is an essential part of the job. Use your cover letter as an opportunity to showcase your professional demeanor and approach to the role.
• Proofread carefully: Errors in your cover letter can undermine your credibility, so make sure to proofread carefully before submitting your application.

Resume FAQs for Administrative Assistants:

How long should i make my administrative assistant resume.

An Administrative Assistant's resume should be between 1-2 pages in length, depending on the person's experience level. No matter what, the resume should include essential elements such as a professional profile, an employment history, as well as tangible accomplishments and technology skills. However, it should always focus on relevancy and be no longer than two pages long. Anything longer risks being too dense or containing unnecessary information.

What is the best way to format a Administrative Assistant resume?

When it comes to crafting an effective Administrative Assistant resume, the key is to ensure the resume is clearly structured and easy to skim. To achieve this, make sure to place your contact information at the top, followed by a concise summary statement that outlines your relevant experience and qualifications. After this, include your professional experience, educational background, and any certifications or awards you have earned. Finally, make sure to highlight your skills and relevant accomplishments in each job listing or section.

Which Administrative Assistant skills are most important to highlight in a resume?

When crafting a resume, it's very important to emphasize the right hard skills to demonstrate proficiency in the areas that truly matter. Common hard skills to highlight on an Administrative Assistant resume include: -Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook -Knowledge of customer relationship management (CRM) systems -Ability to work with databases and enterprise resource planning (ERP) tools -Bookkeeping, accounting, and coding skills -Data entry and record-keeping capabilities -Meeting, event, and travel coordination experience -Excellent written and verbal communication skills, including executive-level correspondence -Superb organizational and multitasking talents -Project management, prioritization, and problem-solving expertise -Familiarity with Human Resource Information Systems (HRIS) and payroll processes

How should you write a resume if you have no experience as a Administrative Assistant?

If you have no experience as an Administrative Assistant, don't worry! There are still several ways you can create a strong resume that highlights your skills and demonstrates your potential as a successful Administrative Assistant. Here are some tips to help you get started: Start with a strong objective statement: Begin your resume with a clear and concise objective statement that highlights your desire to work as an Administrative Assistant and your relevant skills and attributes. This will show employers that you are serious about pursuing a career in this field. Emphasize transferable skills: Even if you don't have experience as an Administrative Assistant, you likely have transferable skills from other jobs or from your education. Highlight these skills in your resume, such as strong communication, organizational, and problem-solving abilities. Showcase relevant coursework or certifications: If you have taken relevant courses or earned certifications, be sure to highlight these in your resume. This will demonstrate that you have a foundational understanding of the field and are committed to developing your skills. Include volunteer work or internships: If you have volunteered in administrative roles or completed internships, be sure to include these experiences in your resume. This will show employers that you have hands-on experience in an office environment and can handle administrative tasks. Customize your resume for the job: Tailor your resume to the specific job you are applying for. Research the company and the role to determine what skills and attributes are most important, and emphasize these in your resume. Use a functional or skills-based resume format: If you don't have a lot of experience, consider using a functional or skills-based resume format instead of a chronological format. This will allow you to highlight your skills and abilities, rather than your work history.

Compare Your Administrative Assistant Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Administrative Assistant job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Administrative Assistants:

Administrative aide resume example, administrative assistant intern resume example, administrative assistant with no experience resume example, administrative clerk resume example, administrative support resume example, beginner admin assistant resume example, entry level administrative assistant resume example, experienced administrative assistant resume example, junior admin assistant resume example, office administrative assistant resume example, senior administrative assistant resume example, administrative assistant resume example, more resume guidance:.

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Administrative Assistant Resume Examples For 2024 (20+ Skills & Templates)

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Looking to score a job as an Administrative Assistant?

An awesome resume is going to be key. This guide is your one-stop-shop for writing a job-winning Administrative Assistant resume using our proven strategies, skills, templates, and examples.

All of the content in this guide is based on data from coaching thousands of job seekers (just like you!) who went on to land offers at the world's best companies.

If you want to maximize your chances of landing that Administrative Assistant role, I recommend reading this piece from top to bottom. But if you're just looking for something specific, here's what's included in this guide:

• What To Know About Writing A Job-Winning Administrative Assistant Resume
• The Best Skills To Include On An Administrative Assistant Resume

How To Write A Job-Winning Administrative Assistant Resume Summary

How to write offer-winning administrative assistant resume bullets.

• 3 Administrative Assistant Resume Examples

The 8 Best Administrative Assistant Resume Templates

Here's the step-by-step breakdown:

Administrative Assistant Resume Overview: What To Know To Write A Resume That Wins More Job Offers

What do companies look for when they're hiring an Administrative Assistant?

When hiring an administrative assistant, companies seek candidates who possess a range of skills and qualities. Firstly, organizational skills are essential, as administrative assistants need to manage multiple tasks and prioritize their workload effectively. Attention to detail is also important to ensure that all tasks are completed accurately and on time. Strong communication skills, both in writing and verbally, are necessary to interact with colleagues, clients, and customers. Proficiency in using computers and various software programs is a must for administrative assistants.

Administrative Assistants also need to be able to manage their time effectively, handle competing demands, and adapt to changing situations in a fast-paced work environment. Additionally, they should be friendly, approachable, and professional while maintaining confidentiality and discretion when handling sensitive information. In summary, administrative assistants must work independently, be self-motivated, and able to handle a variety of tasks efficiently and accurately.

Your resume should show the company that your personality and your experience encompasses all of these things.

Additionally, there are a few best practices you want to follow to write a job-winning Administrative Assistant resume:

• Tailor your resume to the job description: Match your skills and experience to the requirements listed in the job ad.
• Use keywords: Include industry-specific keywords and terms related to account management to make your resume more searchable.
• Showcase your soft skills: Soft skills such as communication, problem-solving, and adaptability are essential for administrative assistants. Highlight these skills in your resume.
• Use specific language: Use action verbs and specific language to describe your experience and achievements. For example, instead of saying “managed calendars,” say “coordinated and managed calendars for a team of executives.”
• Highlight your technical skills: Administrative assistants need to have proficiency in various software programs and tools, such as Microsoft Office and scheduling software. Highlight your proficiency in these areas.
• Use specific metrics to quantify your accomplishments: Whenever possible, include quantifiable achievements, such as “increased efficiency by 30% through the implementation of a new filing system.”
• Keep it concise: Limit your resume to one or two pages and use bullet points to make it easy to read.
• Proofread your resume: Check for spelling and grammar errors, as well as consistency in formatting (I recommend Hemingway App ).

Let's dive deeper into each of these so you have the exact blueprint you need to see success.

The Best Administrative Assistant Skills To Include On Your Resume

Keywords are one of the most important factors in your resume. They show employers that your skills align with the role and they also help format your resume for Applicant Tracking Systems (ATS).

If you're not familiar with ATS systems, they are pieces of software used by employers to manage job applications. They scan resumes for keywords and qualifications and make it easier for the employers to filter and search for candidates whose qualifications match the role.

If you want to win more interviews and job offers, you need to have a keyword-optimized resume. There are two ways to find the right keywords:

1. Leverage The 20 Best Administrative Assistant Keywords

The first is to leverage our list of the best keywords and skills for an Administrative Assistant resume.

These keywords were selected from an analysis of real Administrative Assistant job descriptions sourced from actual job boards. Here they are:

• Communication
• Organization
• Correspondence
• Presentations
• Time Management
• Ability to prioritize
• Problem Solving
• Meet Deadlines

2. Use ResyMatch.io To Find The Best Keywords That Are Specific To Your Resume And Target Role

The second method is the one I recommend because it's personalized to your specific resume and target job.

This process lets you find the exact keywords that your resume is missing when compared to the individual role you're applying for.

Here's how it works:

• Open a copy of your updated administrative assistant resume
• Open a copy of your target administrative assistant job description
• Head over to ResyMatch.io
• Copy and paste your administrative assistant resume on the left and then do the same for the job description on the right
• Hit scan and review the results

ResyMatch is going to scan your resume and compare it to the target job description. It's going to show you the exact keywords and skills you're missing as well as share other feedback you can use to improve your resume.

Here's a video walking through this whole process:

Employers spend an average of six seconds reading your resume.

If you want to win more interviews and offers, you need to make that time count. That starts with hitting the reader with the exact information they're looking for right at the top of your resume.

Unfortunately, traditional resume advice like Summaries and Objectives don't accomplish that goal. If you want to win in today's market, you need a modern approach. I like to use something I can a “Highlight Reel,” here's how it works.

Highlight Reels: A Proven Way To Start Your Resume And Win More Jobs

The Highlight Reel is exactly what it sounds like.

It's a section at the top of your resume that allows you to pick and choose the best and most relevant experience to feature right at the top of your resume.

It's essentially a highlight reel of your career as it relates to this specific role! I like to think about it as the SportsCenter Top 10 of your resume.

The Highlight Reel resume summary consists of 4 parts:

• A relevant section title that ties your experience to the role
• An introductory bullet that summarizes your experience and high level value
• A few supporting “Case Study” bullets that illustrate specific results, projects, and relevant experience
• A closing “Extracurricular” bullet to round out your candidacy

For example, if we were writing a Highlight Reel for an administrative assistant role, it might look like this:

You can see how the first bullet includes the administrative assistant job title, the years of experience this candidate has, and it wraps up with a value-driven pitch for how they've helped companies in the past.

The next two bullets are “Case Studies” of specific results they drove at their company. Finally, their last bullet focuses on a volunteering stretch project that led to some amazing results.

This candidate has provided all of the info any employer would want to see right at the very top of their resume! The best part is, they can customize this section for each and every role they apply for to maximize the relevance of their experience.

Here's one more example of an administrative assistant Highlight Reel:

While the content in this example is related to the legal industry, you can see how the bullet points related to an administrative assistant role, and it has all the elements of a great Highlight Reel (especially the emphasis on measurable outcomes and results!).

If you want more details on writing a killer Highlight Reel, check out my full guide on Highlight Reels here.

Bullets make up the majority of the content in your resume. If you want to win, you need to know how to write bullets that are compelling and value-driven.

Unfortunately, way too many job seekers aren't good at this. They use fluffy, buzzword-fill language and they only talk about the actions that they took rather than the results and outcomes those actions created.

If you apply this framework to each of the bullets on your resume, you're going to make them more compelling and your value is going to be crystal clear to the reader. For example, take a look at these resume bullets:

❌ Responsible for managing office supplies for all staff. 

✅  Managed office supplies, reducing costs by 10% through effective budgeting and vendor negotiation.

The second bullet makes the candidate's value  so much more clear, and it's a lot more fun to read! That's what we're going for here.

That said, it's one thing to look at the graphic above and try to apply the abstract concept of “35% hard skills” to your bullet. We wanted to make things easy, so we created a tool called ResyBullet.io that will actually give your resume bullet a score and show you how to improve it.

Using ResyBullet To Write Crazy Effective, Job-Winning Resume Bullets

ResyBullet takes our proprietary “resume bullet formula” and layers it into a tool that's super simple to use. Here's how it works:

• Head over to ResyBullet.io
• Copy a bullet from your administrative assistant resume and paste it into the tool, then hit “Analyze”
• ResyBullet will score your administrative assistant resume bullet and show you exactly what you need to improve
• You edit your bullet with the recommended changes and scan it again
• Rinse and repeat until you get a score of 60+
• Move on to the next bullet in your administrative assistant resume

Let's take a look at how this works for the two resume bullet examples I shared above:

First, we had, “Responsible for managing office supplies for all staff.” 

ResyBullet gave that a score of 10/100.  It is a little short, and it's missing relevant details, compelling language and measurable outcomes:

Now, let's take a look at our second bullet,  “Managed office supplies, reducing costs by 10% through effective budgeting and vendor negotiation.”

ResyBullet gave that a 71 / 100. Much better! This bullet had more content focused on the specific criteria the hiring team is looking for. We can see that they reduced costs by 10%, and we see what methods they implemented to generate those results:

Now all you have to do is run each of your bullets through ResyBullet, make the suggested updates, and your resume is going to be jam packed with eye-popping, value-driven content!

And if you want to learn more about the underlying strategies behind writing great resume bullets, check out this guide.

3 Administrative Assistant Resume Examples For 2023

Now let's take a look at all of these best practices in action. Here are three resume examples for different situations from people with different backgrounds:

Administrative Assistant Resume Example #1: A Traditional Background

Administrative Assistant Resume Example #2: A Non-Traditional Background

For our second administrative assistant resume example, we have a candidate who has a non-traditional background. In this case, they are coming from a legal background and highlight their transferrable skills.  Here's an example of what their resume might look like when applying for administrative assistant roles:

Administrative Assistant Resume Example #3: Administrative Assistant with a Resume Gap

For our third administrative assistant resume example, we have a candidate who has 10+ years of experience, and is looking to re-enter the workforce after a 2+ year gap. Here's an example of what their resume might look like:

At this point, you know all of the basics you'll need to write an administrative assistant resume that wins you more interviews and offers. The only thing left is to take all of that information and apply it to a template that's going to help you get results.

We made that easy with our ResyBuild tool . It has 8 proven templates that were created with the help of recruiters and hiring managers at the world's best companies. These templates also bake in thousands of data points we have from the job seekers in our audience who have used them to land job offers.

Just click any of the templates below to start building your resume using proven, recruiter-approved templates:

Key Takeaways To Wrap Up Your Job-Winning Administrative Assistant Resume

You made it! We packed a lot of information into this post so I wanted to distill the key points for you and lay out next steps so you know exactly where to from here.

Here are the 5 steps for writing a job-winning administrative assistant resume:

• Start with a proven resume template from ResyBuild.io
• Use ResyMatch.io to find the right keywords and optimize your resume for each administrative assistant role you apply to
• Open your administrative assistant resume with a Highlight Reel to immediately grab your target employer's attention
• Use ResyBullet.io to craft compelling, value-driven bullets that pop off the page
• Compare the draft of your administrative assistant resume to the examples on this page to make sure you're on the right path
• Use a tool like HemingwayApp to proofread your resume before you submit it

If you follow those steps, you're going to be well on your way to landing more administrative assistant interviews and job offers.

Laura Lorta

Laura is an Editor at Cultivated Culture. She transitioned from teaching into the world of content so she's no stranger to career pivots. She also has a bachelors in Entrepreneurship and a Masters in Curriculum & Instruction / Bilingual Education. She currently shares job search advice to help people like you land jobs they love without applying online.

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Resume Worded   |  Proven Resume Examples

• Resume Examples
• Administrative Resumes

15 Administrative Assistant Resume Examples - Here's What Works In 2024

Your resume is key to landing an interview in today’s competitive job market. in order to make your resume appealing, you’ll want to tailor your resume to the specific job by using relevant keywords, action verbs, and skills. here are five templates that will get you started on your resume for an administrative assistant position in 2023..

Administrative assistants are the backbone of the office. They act as liaisons and points of contacts between internal teams and with external teams as needed. Responsibilities include scheduling meetings, managing calendars, ordering office supplies, answering phone calls, taking notes, and supporting management and the team as needed. Administrative assistants help to keep the department organized and running smoothly overall. There are various types of administrative assistants as well, ranging from departmental support to support for executives and other leadership. They vary in salary, responsibilities, and required experience. The role may range from requiring one year of experience or more. Since administrative assistants are typically responsible for clerical tasks, decision-making, preparing reports and documents, you will want to showcase your communication, collaboration, and time management skills. Examples include improving efficiency in the department and ways that you maximized productivity by streamlining processes. Now, let’s dive into what successful administrative assistant resume templates look like in 2023. We’ll examine five different examples of different administrative assistant roles to showcase the various positions and offer a strong place to start with your resume. After, we’ll go over a list of strong action verbs to emphasize your work experience and a list of the most common skills that recruiters are looking for in administrative assistants.

Administrative Assistant Resume Templates

Jump to a template:

• Administrative Assistant
• Senior Administrative Assistant
• Executive Administrative Assistant
• Entry Level Administrative Assistant
• Sales Administrative Assistant
• Legal Administrative Assistant
• Office Administrative Assistant
• Medical Administrative Assistant
• Experienced Administrative Assistant

Jump to a resource:

• Keywords for Administrative Assistant Resumes

Administrative Assistant Resume Tips

• Action Verbs to Use
• Bullet Points on Administrative Assistant Resumes
• Related Administrative Resumes

Get advice on each section of your resume:

Template 1 of 15: Administrative Assistant Resume Example

An administrative assistant is a professional who helps organize, optimize, and execute day-to-day business tasks. Administrative assistants help a company ensure their administrative business practices are organized and efficient. As an administrative assistant, you may be responsible for tasks such as filing, faxing, organizing and cataloging invoices, purchasing office products, monitoring and organizing databases, and more. To become an administrative assistant, you will need superb attention to detail and organizational skills. For this role, hiring managers will typically look for someone with a minimum of an associate's degree in a related field, though a bachelor's degree can help you stand out. More importantly, hiring managers will look for a candidate with prior experience in organizational support roles, such as experience as an office coordinator. Ideal candidates for this position will be organized, efficient, and great multi-taskers.

We're just getting the template ready for you, just a second left.

Tips to help you write your Administrative Assistant resume in 2024

   showcase your ability to successfully manage and organize documents.

The organization and preservation of important documents usually falls on the administrative assistant. As such, it’s important to showcase your ability to keep track of documentation effectively. Since documents can be stored physically or digitally, it’s a plus if you can showcase any database tools you have used to optimize a company’s filing procedures.

   Consider obtaining certifications related to the role of administrative assistant

There are certifications you can earn to show your knowledge when it comes to administrative work. The CAP (certified administrative professional) credential will look great on a resume for this role and show hiring managers you have the skills needed to succeed.

Skills you can include on your Administrative Assistant resume

Template 2 of 15: administrative assistant resume example.

As an experienced administrative assistant with years of professional work history, you’ll want to primarily highlight your previous administrative work at companies. This administrative assistant resume template emphasizes strong experience supporting various groups and teams with specific and measurable numbers of accomplishments in the role. You should also supplement your experience with education and skills to create a complete picture to your potential employer.

   Detail your professional experience in administrative support

If you have as much work history experience in related administrative roles, you’ll want to make sure you use lots of detail about your achievements with specific numbers. Good examples that this template uses are “established workflow processes, monitored daily productivity, and implemented modifications to improve personnel efficiency by 15%” and “registered and withdrew 50+ students annually.”

   Longevity of relevant administrative roles in work history

Recruiters prioritize candidates not only with relevant experience, but also longevity in previous positions which shows commitment. Sourcing, interviewing, and onboarding requires time and money. Recruiters don’t want to pass along candidates who’ll stay for a short time and have to start the cycle over again. Do your best to mention relevant roles to an administrative assistant on your resume.

Template 3 of 15: Senior Administrative Assistant Resume Example

A senior administrative assistant is a position that highlights your extensive experience supporting higher management and overseeing other employees in the department. Since you’ll have plenty of experience to share, you’ll want to detail your accomplishments with specific numbers and highlight your transferable skills from previous roles. This template will show you how to combine both to create a lasting impression on the recruiter.

Tips to help you write your Senior Administrative Assistant resume in 2024

   highlights training and leadership experience, which are transferrable skills key to administrative assistant roles.

Since this role is a senior position, you’ll be expected to train new employees per the company’s needs and support senior management. This resume template uses examples like “managed administrative staff of 15 personnel,” “hired, trained, and managed over 355 part-time workers per year,” and “supported Senior Vice President of Manufacturing.” Make sure to emphasize your relevant senior experience.

   Relevant administrative assistant certifications in education section

Besides just your education, you’ll want to spotlight any relevant certifications that you have to demonstrate your fluency in this role. This senior administrative assistant resume template uses the example of Administrative Assistant Certificate Series from the Growthsi Business School. Additional certificates show your dedication to additional training for the position.

Skills you can include on your Senior Administrative Assistant resume

Template 4 of 15: executive administrative assistant resume example.

The executive administrative assistant is someone who provides high-level, tailored administrative support for the executives within a company. They will often be assigned to a group of executives, and help these leaders organize and optimize their daily efficiency. As an executive administrative assistant, you may assist executives in planning travel, booking meetings, answering incoming calls, planning events, overseeing office operations, and more. To become an executive administrative assistant, you will need to demonstrate prior excellence in administrative roles. Most hiring managers will look for someone with a minimum of an associate’s degree in a related field. Moreover, because this role handles high-level administrative duties, the ideal candidate will have 2-5 years of experience in related roles like as an administrative assistant or office manager. Superb candidates for this role will showcase organizational excellence, as well as a professional attitude and great time management skills.

Tips to help you write your Executive Administrative Assistant resume in 2024

   highlight your experience planning and scheduling travel.

Executive administrative assistants are responsible for managing the executive schedule, and this includes creating travel plans. As such, any experience you have booking and organizing travel for others should be detailed on your resume.

   Showcase your time management skills

Executive administrative assistants must juggle leader’s scheduling conflicts with grace and creativity. It’s important to demonstrate on your resume how you have used your time management skills to effectively organize schedules in the past.

Skills you can include on your Executive Administrative Assistant resume

Template 5 of 15: executive administrative assistant resume example.

An executive administrative assistant manages all clerical tasks for executive managers. This includes welcoming guests, and handling communication between stakeholders, clients, and partners. Additionally, an executive administrative assistant often performs basic bookkeeping duties, so this is another skill you might want to highlight in your resume. Other responsibilities include preparing documents, negotiating with vendors, managing corporate inventory, reviewing incoming documents, etc. This is a role that requires attention to detail and strong communication skills.

   Demonstrate your time management skills on your resume by using accomplishments.

Executive administrative assistants often work under pressure. They need to meet tight deadlines and make sure everyone on the clerical team is on top of everything. That’s why having time management skills is essential for this role. If you want to demonstrate this in your resume, you should use accomplishments and mention projects that you coordinated effectively and on time.

   Showcase your communication skills on your resume.

Since communication is essential in this role, this is exactly what you want to reflect on your resume. Rather than just saying you have excellent communication skills, use the appropriate vocabulary and structure on your resume, such as strong action verbs like "Communicated", "Directed" or "Influenced". If you've worked with senior execs or CEOs, it's worth mentioning things like "Presented to senior stakeholders..." on your resume.

Template 6 of 15: Executive Administrative Assistant Resume Example

An executive assistant works closely with a high-level executive or a small group of high-level executives in overseeing projects and anticipating business needs. On the other hand, an executive administrative assistant tends to focus more on task management and administrative duties, such as calendar scheduling, data entry, and handling calls. In your executive administrative assistant resume, make sure to highlight your experience and relevant skills accordingly.

   Highlight relevant executive administrative skills

When writing your executive administrative assistant resume, make sure to demonstrate your proven ability to carry out administrative tasks. You should highlight relevant skills you have in these capacities, and include skills that pertain to the job description. This candidate includes a list of administrative capacities in their skills section, such as Calendar Management, Travel Arrangements, and Organization Skills, and expands upon them in their work experience.

   Use strong action verbs and numeric metrics to describe your administrative accomplishments/responsibilities

In your work experience section, make sure to use strong action verbs and to quantify your positive impact to the company. Executive administrative assistants should be experts at performing administrative duties, especially in areas of facilitating smooth operation and in catalyzing productivity. Use words such as “streamlined”, “orchestrated”, or “facilitated” to describe your contributions, and make sure to accompany them with tangible quantitative metrics.

Template 7 of 15: Executive Administrative Assistant Resume Example

As an executive administrative assistant, you will be supporting one or multiple executives in the company. A high-level of discretion and anticipation of what your executives need is a must. To tailor a resume for this position, you’ll want to focus on your experience supporting previous executives and how you resolved pain points for them.

   Quantify your administrative accomplishments in the office

In this role, you’ll have familiarity with streamlining and implementing processes. This resume uses great examples like “reduced cell phone expenses, resulting in savings of $5,000+” and “organized new office and designed systems to maximize office function efficiency by 30%.” Make sure to showcase what you did to make the office better for the team. Numbers talk!

   Show promotions in your work history

This template demonstrates a promotion from an administrative assistant to an executive assistant. Growth shows that your previous company was impressed with your work and trusted you with more responsibilities, like supporting five executives. You should also highlight why you were promoted. If you took on additional work, became a mentor to others, or more, make sure to share it.

Template 8 of 15: Entry Level Administrative Assistant Resume Example

As an entry-level administrative assistant, you will be able to get your feet wet in the world of operations and business management. Entry-level administrative assistants will quickly learn how to monitor and optimize day-to-day business practices. They may be responsible for cataloging paperwork, ensuring office facilities are in working order, answering general phone calls, providing support with training and onboarding, and more. To land this role, you will need to show a strong interest in administrative work and superb organizational skills. Hiring managers will look for someone with a minimum of an associate’s degree in a related field. Since this is an entry-level role, a lengthy resume is not necessary. However, you should showcase work you’ve done at past jobs, internships, or in volunteer roles that required organizational skills, time management, and/or great people skills.

Tips to help you write your Entry Level Administrative Assistant resume in 2024

   highlight relevant coursework you have completed.

Given that this is an entry-level role, it’s a perfect opportunity for a recent graduate. To bolster your resume, be sure to highlight any projects or research you’ve completed relating to business efficiency, human resources, or operations, and what you learned from the coursework.

   Obtain certifications to strengthen your resume

Certifications can help entry-level applicants stand out. There are many certifications that relate to administrative work, including the CAP (certified administrative professional) or the certified professional secretary credential. These courses can often be found online and adding these credentials to your resume can showcase your knowledge in the field.

Skills you can include on your Entry Level Administrative Assistant resume

Template 9 of 15: entry level administrative assistant resume example.

Just like senior and executive-level administrative assistants, there are also entry-levels administrative assistant positions out there. Don’t worry if you don’t have administrative assistant work experience or if you’re looking to change careers — you should use your education and other related administrative experience to supplement it. You should also highlight relevant skills that are transferable to showcase previous experience with them in different environments.

   Use of strong action verbs related to administrative duties

Action verbs are important tools and phrasing is everything. Your resume should have powerful action verbs to bolster your accomplishments. Some excellent examples of action verbs in this resume template are “directed,” “oversaw,” “generated,” and “drafted.” We’ll also go into more detail about action verbs down below for more ideas.

   Transferable administrative skills from previous roles

You typically want to emphasize technical skills but that can be difficult for an administrative assistant position compared to a role like a project manager. In this resume, skills such as “customer service, “telephone reception,” and “data entry” are listed. The skills are implied in experience like “answered an average of 35 calls per day by addressing customer inquiries.”

Template 10 of 15: Sales Administrative Assistant Resume Example

A sales administrative assistant is someone who helps a sales team optimize daily business practices relating to sales and marketing. This can be a great opportunity to transition into a sales and/or marketing role for many. Sales administrative assistants will assist with tasks such as answering phone calls to the sales line, planning and organizing meetings, assisting in invoice processing, assisting with proposal writing, and more. To become a sales administrative assistant, you will need a mix of relevant experience in both sales and business administration. Hiring managers will look for someone with a degree in business administration, business operations, or another related field. Moreover, the ideal candidate will have both customer-facing and organizational experience. Prior roles as a sales representative, customer service representative, or administrative assistant will stand out for this role. Overall, a candidate for this role should be a team player, who has strong organizational skills and an eagerness to learn.

Tips to help you write your Sales Administrative Assistant resume in 2024

   highlight any experience you have drafting proposals for prospective customers.

Salespeople with a high workload may rely on their administrative assistant to help with proposal generation. Showcasing any work or educational experience you have with drafting pricing and product proposals can help you stand out for this role.

   Showcase your ability to engage with customers

Unlike many other administrative roles, the sales administrative assistant will help sales teams communicate with customers. In this role you may be responsible for handling incoming questions, concerns, or requests from customers. For this reason, it’s important to highlight any customer-facing experience you have on your resume.

Skills you can include on your Sales Administrative Assistant resume

Template 11 of 15: sales administrative assistant resume example.

Sales are a key function to any business. Without the sales team, the company would probably have a hard time earning revenue for their products or services. As a sales administrative assistant, you’ll want to spotlight your related sales and administrative experience to demonstrate that you can do both. You may not only just support the sales team, but also contribute to sales pitches, presentations, and generating leads as well.

   Focuses on relevant administrative & sales experience

Since this role requires familiarity with selling, make sure to showcase your previous sales experience. This template uses related positions such as sales clerk and sales coordinator. If you’ve worked in retail or similar roles before, mention it with examples like “managed $300,000 monthly sales figures operating at an average of 30% profit margin” and “conducted 50+ sales presentations.”

   Quantify your accomplishments and project results

Sales is all about numbers. This resume template specifically mentions a project of “creat[ing] sales tracking database in Access that decreased overall deficiencies by 20%.” Recruiters want to see hard numbers of how you contributed to increasing sales and generating leads. Emphasize what you did in past roles to show what you could do for your potential employer.

Template 12 of 15: Legal Administrative Assistant Resume Example

Legal administrative assistants support a law firm’s lawyers and paralegals. Some tasks you can expect include drafting legal documents, doing legal research, ensuring the office runs smoothly, handling schedules, speaking with clients, etc. You will be expected to have a strong legal educational background and some experience in the legal field would be highly preferred. The legal industry is also a high-pressure industry so the ability to work under pressure and have a high level of productivity is essential. Take a look at this strong resume sample for the position.

Tips to help you write your Legal Administrative Assistant resume in 2024

   mention a variety of administrative tasks in your experience section..

Above this being a legal position, it is an administrative position. Make sure your experience section shows recruiters the range of administrative tasks that you have experience doing.

   Include administrative positions in other industries.

If you don’t have a lot of experience in the legal field, include any administrative experience you have had in other fields. There is overlap in the tasks and most of the skills are transferable.

Skills you can include on your Legal Administrative Assistant resume

Template 13 of 15: office administrative assistant resume example.

This is an entry-level position where you work to ensure the office runs smoothly. You will be tasked with everyday needs like reception duty, maintaining files, prepping and scheduling meetings, managing calendars, etc. Great communication, a helpful and polite demeanor, and a go-getter attitude will be highly desired for this position. Likewise, any experience in an administrative position will be appreciated. Here is a recruiter-approved resume sample.

Tips to help you write your Office Administrative Assistant resume in 2024

   add an ‘office administrative assistant’ title to your resume to get past ats..

You may not have a lot of experience in this job, so add the job title to ensure you get past any ATS resume filters in place.

   Have a varied technical skills list.

An administrative position requires a varied skill set due to the varied tasks you will need to complete. Ensure the list of your technical skills is equally varied.

Skills you can include on your Office Administrative Assistant resume

Template 14 of 15: medical administrative assistant resume example.

A medical administrative assistant will take charge of the clerical tasks needed in a medical facility. You may have front desk duties, you may maintain patient files, and you may be in charge of assuring the waiting area is in order, among other responsibilities. Important to note, however, is that, unlike a medical assistant, you will not handle patients’ care in any way. Regardless, a background in health or medicine will be highly beneficial to your application and resume.

Tips to help you write your Medical Administrative Assistant resume in 2024

   include medical industry knowledge in your skills section..

There is very specific industry knowledge and very specific tasks you should be able to perform in this field. Knowledge includes things like HIPAA while the tasks include things like insurance billing and healthcare management. Make your skills section very medical-industry-specific.

   Use healthcare keywords in your resume.

Little changes like changing ‘customer’ to ‘patient’ can make a huge difference in showing recruiters that you are experienced in the healthcare industry. Pepper your resume with healthcare keywords as this applicant has done.

Skills you can include on your Medical Administrative Assistant resume

Template 15 of 15: experienced administrative assistant resume example.

As the name suggests, this administrative assistant is not new to the industry and has had some professional experience in the field. Your tasks will be varied as you do your best to assist in whatever day-to-day tasks need to be completed. In this position, you may be working solely for the CEO or certain staff members, or you may be working for the entire office or department. Tasks may range from making travel arrangements to scheduling meetings, to maintaining files. Take a look at this resume sample to get an idea of what yours should entail.

Tips to help you write your Experienced Administrative Assistant resume in 2024

   get relevant certifications..

Show your dedication to the career by gaining administrative certification. This applicant is a certified professional secretary and administrative professional.

   Highlight transferable skills from related positions.

If you have had experience in a related position like a secretary or receptionist positions, include those in your resume and highlight the tasks and skills that an executive administrative assistant would also have. There is a lot of overlap in these positions.

Skills you can include on your Experienced Administrative Assistant resume

We spoke with hiring managers at companies like Amazon, Apple, and Google to find out what they look for in an Administrative Assistant resume. Based on their insights and our research, we've put together these tips to help you create a strong resume that will get you noticed by top employers.

   Highlight your organizational skills

One of the most important skills for an Administrative Assistant is being organized. Showcase your ability to manage multiple tasks, prioritize effectively, and keep things running smoothly.

• Managed calendars, scheduled meetings, and coordinated travel for a team of 10 executives
• Developed and implemented a new filing system that increased efficiency by 20%
• Tracked and ordered office supplies, ensuring the office was always well-stocked and within budget

   Emphasize your communication abilities

Administrative Assistants often serve as the first point of contact for a company, so strong communication skills are essential. Highlight your ability to interact with people at all levels, both verbally and in writing.

• Handled a high volume of incoming calls and emails, consistently providing professional and friendly customer service
• Drafted, edited, and proofread correspondence, reports, and presentations
• Served as a liaison between departments, facilitating clear communication and collaboration

   Showcase your technical proficiency

In today's digital age, Administrative Assistants need to be comfortable with a variety of software programs and tools. Make sure to list your technical skills and experience.

• Proficient in Microsoft Office
• Experienced with computers

Instead, be specific about the programs you know and how you've used them:

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to create complex spreadsheets and dynamic presentations
• Experience with CRM software, including Salesforce and HubSpot, to manage customer data and support sales efforts

   Demonstrate your problem-solving skills

Employers value Administrative Assistants who can think on their feet and find solutions to challenges. Use your resume to showcase times when you've successfully tackled problems or made improvements.

• Identified and resolved issues with the company's invoicing process, resulting in a 15% reduction in late payments
• Implemented a new system for tracking and managing employee time off requests, streamlining the process and saving hours of administrative work each week

   Tailor your resume to the job description

Every company and position is unique, so it's important to customize your resume for each job you apply to. Pay close attention to the skills and experience mentioned in the job description, and make sure to highlight your relevant qualifications.

For example, if a job posting emphasizes the need for strong event planning skills, you might include:

• Planned and coordinated multiple successful corporate events, including annual conferences, product launches, and holiday parties
• Managed all aspects of event planning, from booking venues and vendors to creating schedules and managing budgets

   Use a professional summary

A well-written professional summary at the top of your resume can grab an employer's attention and encourage them to keep reading. Use this space to highlight your most relevant skills and experience.

Highly organized and detail-oriented Administrative Assistant with 5+ years of experience supporting executives in fast-paced environments. Skilled in managing calendars, planning events, and providing exceptional customer service. Proficient in Microsoft Office and experienced with CRM software. Proven ability to prioritize tasks, solve problems, and communicate effectively with all levels of an organization.

Remember to keep your summary concise and tailored to the specific job you're applying for.

Administrative assistants are responsible for maintaining a smooth flow in the office. They coordinate scheduling, support the team and management, take meeting notes, create documentation, answer and direct phone calls, and more. They are fluent in the standard software required for an office environment, while having excellent verbal and written communication skills. A sense of urgency and the ability to prioritize is required for this role, alongside time management in order to complete necessary projects and fulfill daily duties. Now that we’ve reviewed what administrative assistants do, let’s go over some tips on how to make your resume stand out to recruiters in 2022:

   List relevant administrative software you have proficiency in.

When carefully reading the job listing, make sure that you find the relevant hard skills and software that the company wants. Depending on the industry, this could include software like customer relationship management (CRM) software like Salesforce, Quickbooks, and PeopleSoft. Please only mention your proficiency and experience with the software if you have used it in other roles or capacities. It is important not to stretch the truth and make up your experience with the programs, as it could easily cost you the job if found out and you want to make sure you get the training that you need if you land the role.

   Tailor your administrative assistant resume based on the job listing.

Administrative assistants generally have the same types of responsibilities, but they can vary depending on if they are executive administrative assistants or sales administrative assistants as we’ve seen in the resume templates. Make sure that your resume is specialized and fits the criteria for the role. You don’t want to submit a general administrative assistant resume for a sales administrative assistant role, or vice versa. It’s worth having multiple versions of your resume and you can update the verbiage of each job in your work experience to match the specific position. For example, if you led sales presentations in a past role and are applying for a general administrative assistant, you might want to leave that section out and instead focus on how you supported your team and management.

   Specifically detail your administrative experience supporting teams and management.

Since administrative assistants need to support a variety of people in a professional work environment, you’ll want to explicitly explain how you did in past roles. For example, did you manage their calendars, schedules, and order office supplies to make sure the department didn’t run out? Don’t be shy about sharing the position of the person you were supporting if they’re an individual and an executive, such as the Chief Executive Officer or Senior Vice President of a company. People in executive and higher management roles are often busy with packed schedules, so it makes it all the more impressive that you successfully wrangled their calendar and kept them on track.

   Emphasize your transferable skills as an administrative assistant.

Transferable skills are extremely valuable, as many companies in 2022 are looking for the best candidates with experience. Previous experience in an office or other business setting will prove useful, such as coming from roles like a secretary, office assistant, or even something like a recruiter. In these positions, you should have experience with customers, answering the phone, scheduling, calendar management, ordering office supplies, taking notes, and other related skills. You’ll want to take these skills and expand them through your numeric achievements, with examples like “managed 700+ student information in Aspen; updated information every month to ensure 100% accuracy.” This statement demonstrates that you handled a high volume of customer information in specific software, as well as being detail-oriented and thorough.

Writing Your Administrative Assistant Resume: Section By Section

  header, 1. put your name on the first line.

Your name should be the most prominent element in your header, on its own line. Use a larger font size than the rest of your header details.

For example:

• Jane Smith | 123 Main St | [email protected] | 555-123-4567

Combining your name with your other details makes it harder for hiring managers to quickly find your name.

2. Include your phone number and email

Directly below your name, include your phone number and email address. These are the two primary ways employers will contact you.

Use a professional email address, ideally [email protected] . Avoid outdated email domains or unprofessional handles like:

• [email protected]

A professional email will reinforce the competent, detail-oriented image you want to project as an administrative assistant.

3. Add your location, not full address

Include your city and state to let employers know where you're based. For administrative assistant roles, employers typically expect you to be local.

• Chicago, IL
• San Francisco, CA

However, you do not need to include your full mailing address. In fact, for privacy reasons, it's better not to include your exact home address on your resume.

123 Main St, Apt 2B Chicago, IL 12345

The above example provides more personal details than needed. Just your city and state will suffice.

4. Consider including your LinkedIn URL

If you have a strong LinkedIn profile, consider adding the URL to your header. This gives hiring managers another avenue to learn more about you and your professional background.

Use a clean, shortened URL like:

• linkedin.com/in/janesmith

Rather than the default URL with random characters:

• linkedin.com/in/jane-smith-12345a6b7c8d9e0f

A custom URL looks cleaner and takes up less valuable space on your administrative assistant resume.

  Summary

A resume summary for an Administrative Assistant is an optional section that highlights your most relevant skills, experience, and achievements. While a summary is not required, it can be beneficial if you have extensive experience or are making a career change. On the other hand, an objective statement should never be used as it focuses on your goals rather than what you can offer the employer.

When crafting your Administrative Assistant resume summary, focus on showcasing your abilities in areas such as organization, communication, and technical proficiency. Tailor your summary to the specific requirements of the job you are applying for, emphasizing the skills and experience that make you a strong candidate.

To learn how to write an effective resume summary for your Administrative Assistant resume, or figure out if you need one, please read Administrative Assistant Resume Summary Examples , or Administrative Assistant Resume Objective Examples .

1. Highlight your key administrative skills

In your Administrative Assistant resume summary, emphasize the essential skills that make you an effective support professional. Consider the following examples:

• Proficient in managing calendars, scheduling meetings, and coordinating travel arrangements
• Skilled in handling multiple tasks simultaneously while maintaining attention to detail
• Experienced in managing office supplies inventory and maintaining organized filing systems

Avoid generic or overused phrases that do not provide specific information about your abilities:

• Hard-working and dedicated professional
• Team player with a positive attitude

Instead, focus on concrete skills and experiences that demonstrate your value as an Administrative Assistant.

2. Tailor your summary to the job description

To make your Administrative Assistant resume summary more effective, customize it to the specific job you are applying for. Review the job description carefully and identify the key skills and requirements the employer is looking for. Then, incorporate those elements into your summary.

For example, if the job description emphasizes experience with a particular software or database, mention your proficiency with that tool:

Administrative Assistant with 5+ years of experience, skilled in managing multiple projects and proficient in Microsoft Office Suite, including advanced Excel functions. Adept at handling sensitive information and maintaining confidentiality.

By tailoring your summary to the job description, you demonstrate that you have the specific skills and experience the employer is seeking, increasing your chances of securing an interview.

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers what you've accomplished and how you've used your skills to drive impact. When applying for administrative assistant roles, focus on highlighting experiences that demonstrate your ability to organize, communicate, and support a team. Here are some key tips to make your work experience section stand out:

1. Highlight your organizational skills

Administrative assistants are the glue that holds an office together. They keep everything running smoothly by being highly organized. Showcase experiences where you've demonstrated strong organizational abilities, such as:

• Implemented a new filing system that reduced document retrieval time by 50%
• Managed executive calendar, scheduling over 30 meetings per week while ensuring no conflicts
• Created and maintained databases to track office inventory, reducing waste by 25%

Whenever possible, use metrics to quantify your impact. Numbers jump off the page and really get a hiring manager's attention.

2. Showcase your communication abilities

Excellent communication is a must-have skill for administrative assistants. You're often the first point of contact for clients or customers, and you need to communicate clearly with your team. But don't just say you have "strong communication skills" - prove it with examples:

• Answered phones and responded to emails
• Collaborated with team on projects

Instead, highlight specific accomplishments and provide details:

• Handled 50+ customer inquiries per day via phone and email, resolving 90% of issues without escalation
• Wrote and distributed monthly internal newsletter to keep 100+ employees informed of company updates and events

3. Demonstrate your technical proficiencies

Most administrative assistant roles require proficiency with certain software programs and tools. Be sure to call out your technical skills in your work experience section. For example:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat, and Salesforce CRM. Created complex spreadsheets to track and analyze department budget, identifying opportunities to reduce spend by 10%.

If you've completed any relevant training or certifications, like a Microsoft Office Specialist certification, include that as well. Experience with industry-specific tools, like legal billing software or medical coding systems, is also valuable to highlight.

4. Show your career progression

Hiring managers love to see candidates who have grown and advanced in their careers. If you've been promoted or taken on increasing responsibility, make that evident in your work experience section. You might format it something like:

Administrative Assistant, XYZ Company Executive Assistant (2018-Present) Provided high-level administrative support to CEO and CFO Managed expense reports and travel arrangements for 5 executives Administrative Assistant (2016-2018) Greeted visitors and answered multi-line phone system Maintained office supply inventory and placed orders as needed

This format clearly shows your progression from an entry-level admin to a senior-level executive assistant, with increased responsibilities along the way.

  Education

The education section of your administrative assistant resume should be concise and relevant. It's an opportunity to showcase your academic background and any specialized training that qualifies you for the role. Follow these tips to create an effective education section that will catch the attention of hiring managers.

1. List your highest degree first

Start with your most recent or highest degree and work backwards. For each degree, include:

• Name of the institution
• Location of the institution
• Degree obtained
• Field of study
• Graduation year

If you have a bachelor's degree, you can leave out your high school information. Here's an example:

Bachelor of Arts in Business Administration University of California, Los Angeles Los Angeles, CA Graduated: 2018

2. Highlight relevant coursework and academic achievements

If you're a recent graduate or have completed courses that are directly relevant to the administrative assistant role, consider listing them under your degree. This can help demonstrate your knowledge and skills. For example:

Bachelor of Science in Office Administration San Francisco State University San Francisco, CA Graduated: 2020 Relevant Coursework: Business Communication, Office Management, Project Management, and Administrative Technology

Additionally, if you graduated with honors or received any academic awards, include them in this section to showcase your achievements.

3. Include certifications and professional development

If you have completed any certifications or professional development courses that are relevant to the administrative assistant role, include them in your education section. This can help demonstrate your commitment to learning and staying up-to-date with industry trends. For example:

Certified Administrative Professional (CAP) International Association of Administrative Professionals Completed: 2019

However, be cautious about listing online courses or non-substantial education, as they may not carry the same weight as more formal certifications or degrees.

4. Keep it brief if you're a senior-level professional

If you have several years of experience as an administrative assistant, your education section should be brief and focus on your most recent and relevant degrees. Hiring managers will be more interested in your work experience and accomplishments. For example:

Master of Business Administration University of Washington Seattle, WA

Avoid listing outdated or irrelevant education, such as:

• High school diploma, class of 1985
• Associate's degree in an unrelated field from 20+ years ago

Instead, focus on education that showcases your skills and expertise as a seasoned administrative professional.

Action Verbs For Administrative Assistant Resumes

Each bullet point in your work history section should begin with an action verb. These action verbs are strong ways to showcase your experience and achievements by showing, rather than telling. Examples of great action verbs for an administrative assistant are “negotiated,” “supervised,” “calculated,” “established,” and more to speak to your accomplishments in the role. These words imply the ability to effectively communicate with vendors, leadership and management of other team members, proficiency in numbers, and creating something new. Descriptors such as “responsible for,” “helped,” “assisted with,” and “handled” imply that you did the responsibilities of the job, but leave the recruiter wanting to know what you specifically achieved in your past roles.

• Established
• Interviewed

For more related action verbs, visit Customer Service Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Administrative Assistant Resumes

Skills for administrative assistant resumes.

When you’re applying for an administrative assistant position, your relevant administrative skills that are transferable from other roles will play a big part. This may include skills such as customer service, data entry, technology, and more. Make sure that you take the time to carefully read the job posting for the required skills and preferred skills to identify what the recruiter will be exactly looking for in an ideal candidate. You’ll want to tailor your resume for each position that you apply for with this in mind, especially since the company is likely using an applicant tracking system (ATS). There will be key words scattered throughout the job posting that you want to strategically use throughout your resume while keeping it natural. To get you started, here’s a list of relevant skills that recruiters and companies are looking for in administrative assistants.

• Administrative Assistance
• Office Administration
• Accounts Payable
• Human Resources (HR)
• Event Planning
• Administration
• Customer Service
• Spreadsheets
• Inventory Management
• Microsoft Access
• Executive Administrative Assistance
• Accounts Receivable (AR)

How To Write Your Skills Section On an Administrative Assistant Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Administrative Assistant Resumes

This word cloud highlights the important keywords that appear on Administrative Assistant job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from administrative assistant resumes.

You should use bullet points to describe your achievements in your Administrative Assistant resume. Here are sample bullet points to help you get started:

Created Monte Carlo simulation using Pandas (Python) to generate 30,000 sample portfolios with 8+ constraints

Managed user engagement analytics strategy, providing first insight into how users interact with our apps on their tablets and mobile devices

Analyzed brand's pricing, advertising and distribution data and identified seasonal trends and white space by integrating consumer insights; recommended strategic changes in portfolio and marketing plan to C-suite executives, reversing sales slump (+6.5%)

Recommended multi-brand strategy for a leading restaurant chain company to enter fast casual market by evaluating core competencies and performing market analysis

Developed pricing strategy for a digital subscription service by segmenting potential users by behavioral and psychographic attributes from survey data

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Other Administrative Resumes

Finance director.

Underwriter

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• • Managed schedules and tasks for over 100 employees, increasing overall productivity by 20%
• • Implemented new organizational systems, increasing efficiency by 15%
• • Led a team of 5 junior administrative assistants, improving team efficiency by 10%
• • Managed schedules and tasks for over 50 employees, ensuring minimal downtime
• • Assisted in the implementation of new organizational systems, reducing errors by 25%
• • Collaborated with the administrative team to meet quarterly targets, achieving 100% of goals
• • Supported senior administrative assistants in managing tasks and schedules, contributing to a 10% increase in efficiency
• • Assisted in managing tasks and schedules for 20 employees, maintaining 100% system uptime
• • Assisted in the preparation of quarterly reports, achieving 95% accuracy

17 Administrative Assistant Resume Examples & Guide for 2024

Your administrative assistant resume must showcase your organizational skills. Highlight your ability to manage schedules and coordinate meetings efficiently. Demonstrate on your resume your competence with office software and technology. Employers value administrative assistants who can handle correspondence and database management with ease.

All resume examples in this guide

Senior Administrative Assistant

Entry-Level Administrative Assistant

Administrative Assistant No Experience

Construction Administrative Assistant

Dental Administrative Assistant

HR Administrative Assistant

Medical Administrative Assistant

Real Estate Administrative Assistant

Sales Administrative Assistant

School Administrative Assistant

Temporary Administrative Assistant

Administrative Assistant Ii

Executive Administrative Assistant

Administrative Associate

Administrative Coordinator

Administrative Assistant Receptionist

Resume guide, the ideal administrative assistant resume outline has:, what administrative assistant resume layout should you use, what your administrative assistant resume header should include, how to make an administrative assistant resume summary or objective, what’s the best way to add your administrative assistant experience to your resume, what should an ideal administrative assistant resume education section look like, how should you match your administrative assistant resume skills to the job, the top 10 certifications you can include on your administrative assistant resume, how to use references to make the best administrative assistant resume, other sections to consider, in summary, what makes an administrative assistant resume effective.

By Experience

Being an Administrative Assistant is a little like being a drummer: everybody thinks they know what you do and how to do it… until they take a seat behind the drum kit.

You are the lifeblood of the office, the backbone, the nexus. Without your dedication and commitment to excellence, organizations would not run as smoothly or efficiently.

But how do you showcase all this on a single one-page resume?

Get a leg up on the competition and land an interview with our administrative assistant resume guide.

Now, perhaps more than ever, (assistants) need to understand the forces of change shaping the future and the range of ways these could impact their own roles and shape the challenges and choices facing the organizations and executives they work with.

Steve Wells, COO of Fast Future

This guide will go over these tips for an effective administrative assistant resume:

• Carefully plan out what you will include and where
• Choose a layout that matches your experience level and the message you want to send
• Use a header and objective that quickly grabs the reader’s attention and explains who you are
• Use your experience and education sections to show that you’re results driven, specific, and capable of getting results
• Select the soft skills, technical skills, and certifications that best match the job description

A great administrative assistant should be a master planner. Just like with most areas, planning out what to include on your resume is a recipe for success.

Here are the resume sections you should consider:

• Administrative Experience
• Soft Skills
• Technical skills
• Testimonials

Even before they read your resume header or your name, the hiring manager or recruiter is going to see the overall layout and design of your resume.

In essence, this is your first impression, so make it a good one.

Here are your resume layouts to consider:

• Traditional layout - This single column layout is ideal for entry-level administrative assistants, as it looks great even with less content on the page.
• >Professional layout - If you’re looking for an admin job at a larger and more conservative corporation, this layout is all about classic style and showing just the right amount of content.
• Simple layout - More senior administrative assistants need to strike a balance between showing off their extensive experience and not overwhelming the reader. This more condensed layout does just that.
• Creative layout - If you’re applying for an admin position at a creative agency, startup, or other company that values creativity, this more modern layout is ideal.

Whichever admin resume layout you choose, just be sure to consider these elements:

• Ensure it shows your most relevant info first (education for entry level administrative assistants, work experience for everyone else).
• It should be easy to read and only include essential information (just imagine how many resumes the recruiter has to read a day).
• More organizations are using ATS (Applicant Tracking Systems), so make sure your format works with them
• ATS also expects PDFs or Doc , so use those formats when sending your resume

Of course, after a recruiter sees your resume’s overall layout, the next place their eye is going to move is to your resume header. That’s why it’s essential you nail it.

Strange as it may sound, your header can be a “make or break” spot for an admin resume.

The wrong title or personal information can get you taken out of consideration immediately.

Done right, it can grab the reader’s attention and give them a useful framework for the rest of your resume. Three simple things an administrative assistant resume header needs:

• Your name and certifications - Your name is obvious, but are you a CAP or a CPS? Include that next to your name. It adds a real air of professionalism and shows that you have relevant administrative certifications.
• Your resume title - Here’s where you mention whether you’re a senior admin, a recent graduate, etc. Give the reader a quick idea of who you are to set the tone for the rest of your resume.
• Your LinkedIn profile - There’s no getting away from the fact that LinkedIn is the dominant social network for professionals.

The differences are subtle, but really make a difference. The top example projects confidence and delivers valuable information right upfront while the second example doesn’t tell the reader much of anything useful.

A great administrative assistant resume summary or objective captures the interest of the hiring manager.

It gives them a reason to read the rest of your resume.

An effective admin resume summary or objective is short, sweet, and punchy.

Write a summary that tells your potential employer how your unique skills and experiences will benefit them.

What’s the problem? This resume summary highlights generic skills and uses empty buzzwords . It also doesn’t tell the reader much about your professional experience and the value you can bring to the role and the company.

An administrative assistant resume objective should

• Be concise and straightforward
• Summarise your professional experience in the field
• Highlight key admin skills and competencies
• Showcase results and numbers wherever possible

The way you present your administrative assistant experience is essential to your success.

In the sea of resumes, the hiring manager will only take one quick look at your experience.

If they’re not convinced by what they see, your resume will likely end up in the trash.

So, do not simply list your day-to-day responsibilities and duties. Be selective when choosing which responsibilities to include. List only those that meet the requirements stated in the job you are applying for.

Administrative assistant resume experience examples

• • Used Typeform, Zapier, and Trello to create an integrated system for tracking incoming job applications, cutting the time required to do this by 4 hours per week.
• • Planned 3 team retreats for 25 participants including logistics, hotels, and events. These retreats had an average of 92% satisfaction.
• • Tracked incoming job applications
• • Planned team retreats

Notice how these two examples are talking about the same exact position, but the effect is completely different. That’s the power of listing your experience in a way that’s specific and focused on impact.

Here are practical tips to make the work experience stand out on your admin resume:

• List your most recent work experience first.
• Use bullet points to increase readability.
• Start each bullet point off with an action verb that will liven up this section (e.g. spearheaded, transformed, increased).

What about creating an administrative assistant resume if I have no experience?

You’re applying for an admin job, but you’re a recent grad and/or you have no experience in the field ?

If you have little to no work experience, then the key is to focus on your hard and soft skills.

The experience that can be applied to an admin role can come from part-time jobs, internships, service learning, volunteer work , class projects , clubs/student organizations, memberships, leadership experiences, hobbies, and other activities.

For example, have you ever (at school, club, or elsewhere):

• Coordinated an event where you had to synchronize multiple schedules?
• Juggled multiple responsibilities to the satisfaction of relevant stakeholders?
• Handled an emergency/pressing situation successfully?
• Performed typing, filing, and record-keeping tasks?

If yes, make sure you emphasize those in your administrative assistant resume.

Recruiters and hiring managers shouldn’t have to hunt for your education credentials.

Most HR professionals suggest starting a resume with work experience and then adding in the education section .

However, if you recently graduated, it’s acceptable to start your resume with the education section as it’s going to be more relevant than your experience.

Start the education section by listing your most relevant recent degree first. Include the name of the school, the school location, and the degree obtained in each listing. Start with your highest degree, then add all other degrees in reverse-chronological order. If you graduated from college, don’t add in your high school information.

• • My thesis was on how management issues contributed to the Fintech company Revolut’s culture and regulatory problems
• • Interned as an administrator at a local logistics company

Much like with any other job, what an administrative assistant position entails can vary greatly from company to company.

Different responsibilities, different skills, different expectations—no two admin jobs are exactly the same.

This is why it’s vital to tailor your resume for every single job you apply for by matching your skills to the administrative assistant job description .

Review the job description, comb through the company website, and then extract any of the keywords describing skills, qualities, or experiences which the employer has listed as required or preferred.

Build a skills section to make yourself seem like the absolute best fit for the position.

Present the skills you identified in order of their importance to the employer. Point to any positive results or recognition you received while applying that specific skill.

What about administrative assistant resume technical skills?

The job of an administrative assistant is rapidly turning into a role that requires multiple technical skills .

Online sales and marketing, website development and management, online customer service and other online tasks are becoming the norm.

Here are the technical skills to include in your administrative assistant resume.

• Microsoft Programs: Word, Excel, PowerPoint, Access, Outlook, SharePoint, Azure
• Accounting & CRM: QuickBooks, Sage 50 Pro Accounting, Oracle PeopleSoft CRM
• Operating Systems: Unix, Linux, Windows, Mac OS X, iOS, Android
• Office Equipment
• Ordering Office Supplies
• Order Processing
• Spreadsheets
• Time & Billing
• Transcription
• Typing from Dictation
• Videoconference Preparation

Focus specifically on technical skills prospective employer cares about most. Hiring managers vary in their priorities, so do your research.

Incorporating the right keywords will optimize your resume for Applicant Tracking Systems (ATS), which employers use to screen job applications.

Being comfortable with the more technical aspects of the administrative assistant role is essential. For example, companies may rely heavily on administrative assistants to format professional-looking presentations, manuals, and newsletters.

What about administrative assistant resume soft skills?

While a lot of career advice out there favors hard skills over soft skills, take that advice with a grain of salt when it comes to administrative assistant resumes.

Organizations increasingly rely on technology to complete tasks like scheduling or filing documents, so the emphasis for administrative assistants is rapidly shifting to acting as the “hidden glue,” the ones who know everything and manage multiple projects and responsibilities.

There are tons of different soft skills that are required or desirable to be a successful administrative assistant.

Soft skills can carry a lot of weight—as long as you have some specific examples to back them up. So, don’t miss out on highlighting them in your resume!

Here are soft skills to include in a winning admin assistant resume.":

• Time Management
• Organization
• Attention to Detail
• Communication
• Active Listening
• Customer Service
• Presenting and Public Speaking
• Project Management
• Client Relations
• Bookkeeping
• Office Management
• Training and Supervising
• Event Coordination
• Employee Relations

Every job asks for different soft skills, so always read the job description carefully and focus on the skills listed by the employer. If possible, back your claims with examples.

How to add skills from an administrative assistant job description

The most effective admin resumes are tailored to the job.

Let’s see exactly how that’s done, starting with a real administrative assistant job description from an international charity:

“The Administrative Assistant for TVAP works with the TVAP Coordinator to [[ coordinate and implement community outreach efforts ]], [[ expand client resources ]], and [[ assist with administrative tasks ]]. The position provides referral resources and support to [[ survivors of trafficking ]] and works with the TVAP Coordinator to [[ ensure ]] all program, agency, and grant [[ standards and requirements are met ]].”

Let’s see how those highlighted elements should be reflected in a resume applying for this position:

• [[ Coordinate and implement community outreach efforts ]] (Mention experience managing things, this could be anything from running a club to being a manager at a restaurant. Any community outreach experience would also obviously be helpful.)
• [[ expand client resources ]] (This requirement is a bit vague. One solution to that could be to email them for clarification about this element of the role, showing that you’re proactive.)
• [[ assist with administrative tasks ]] (While the examples above require you to show that you can manage yourself independently, this one requires you to show that you can work well alongside or under someone else. Try to include examples where you effectively worked on a team.)
• [[ survivors of trafficking ]] (As you’ll be working with this group, any experience writing about or working with similar groups would be great to mention.)
• [[ Ensure… standards and requirements are met ]] (Here you’re back to showing that you can work well independently)

As you can see, like most administrative assistant positions, this job requires you to show both that you can take direction and be independent. If your resume goes too far in either direction, that could get you taken out of consideration. So, be careful to balance them.

Certifications can be that stamp of quality that your administrative assistant resume is missing. They demonstrate your commitment to continued learning and professional development.

Certifications can also set you apart from the competition and keep you valuable and marketable in the event of a market downturn.

Top certifications to include on an admin assistant resume

• The Certified Professional Secretary
• Certified Administrative Professional
• Outlook 2016: Core Communication, Collaboration, and Email Skills
• Excel 2016: Core Data Analysis, Manipulation, and Presentation
• Certified Associate in Project Management
• Fundamental Payroll Certification
• Office Management Professional
• RAP Registered Administrative Professional
• Certified Administration and Office Management Professional
• Certified Office Administrator/Certified Business Administrator

Choose certifications from recognized industry leaders and those certifications that contain relevant keywords such as “administrative” or “management” in the title.

Be prepared to show how the certification helped or will help you achieve results in your administrative assistant role.

So many of the critical skills for an administrative assistant are subjective. Do you take directions well? Are you independently minded and self reliant? References can be a good way to demonstrate that you actually have the qualities an employer is looking for.

To make them more effective, try mentioning the skills a particular reference can vouch for. For example, “Alex Karlson was my manager at Fairfax Logistics and can vouch for my ability to take directions and work independently.”

Consider adding a ‘Testimonials’ section to your administrative assistant resume. Testimonials add credibility and validate your accomplishments, skills, and areas of expertise.

Choose relevant individuals (e.g. those you've worked with, worked for, or customers.) Look for someone whose opinion would carry some weight.

Extract the strongest quotes from performance appraisals, snippets from reference letters, and even informal emails complimenting your work performance. Always ask for permission from individuals in question before doing so.

How to include interests on an administrative assistant resume

“No one cares about your hobbies and interests,” said hundreds of career experts online.

However, hear us out.

Hobbies and interests might be the thing that will catch your prospective employers' attention and help you stand out in a sea of applicants. Of course, whether you include this section in your resume will depend a lot on where you’re applying to - a young hip startup or an accounting firm.

Research your prospective employer. Look at the job description, their website, their social media profiles. Would they find a unique hobbies and interests section on your resume valuable?

Choose which hobbies and interests you include carefully. For example, competing in chess could highlight your skills in strategy and problem-solving; volunteering at the local animal shelter could show commitment and dedication, and playing basketball could showcase teamwork skills.

• Format your resume for success by leaving enough white space in, using bullet points, and staying clear from fancy fonts.
• Keep your layout organized, with clear breaks between sections and easy-to-find information, and choose the right layout for you.
• Emphasizing both soft skills and hard skills, and make sure you match them to the job posting.
• Focus on the results and impact of your work in the past and how it saved money, increased efficiency, or otherwise improved the business.
• Fill the skills section with skills that are required or relevant to the position, adding examples where possible.

Administrative Assistant resume examples

Explore additional administrative assistant resume samples and guides and see what works for your level of experience or role.

• The role of a Construction Administrative Assistant emerged from the construction sector. Therefore, trends in construction tend to influence the role and duties of a Construction Administrative Assistant.
• Familiarity with construction-related practices and terminologies is crucial. Knowledge of building regulations, safety codes, protocol management are valuable assets in this role. Make sure to highlight such skills on your resume to successfully navigate the application process.
• Focus on administrative tasks that have impacted construction projects. Many Construction Administrative Assistants come from administrative backgrounds. Therefore, emphasizing your administrative skills and the positive impacts made on construction projects or organizations can help.
• Avoid merely listing administrative skills. Try to demonstrate how these skills contributed to successful project results or company achievements. For instance, 'improved project timeline by…' or 'increased team efficiency through…' Follow the format 'skill, action, results'.

Many Dental Administrative Assistant roles have roots in dental healthcare, which has influenced their requirements and responsibilities. To apply for a Dental Administrative Assistant role successfully, consider the following suggestions:

• Expertise with dental line practices is essential. Having knowledge of dental terms, patient record management, handling appointments are important in this position. Highlight these skills during the application process.
• Pay attention to the healthcare experience that affects the dental organization. Administrative skills, when applied in a dental environment, can bring forth noticeable improvements. Make sure to reflect this in your resume.
• Avoid just listing your skills. Show how those skills have been useful in achieving results in a dental setup, like 'enhanced patient satisfaction by...', 'improved administrative procedures which led to …'. Following the 'skill, action, results' format would be advantageous.

A strong Human Resources department is crucial to all businesses, which is why a role like HR Administrative Assistant is so important. Here are some tips for when you apply:

• Understanding of HR practices and policies is key. Ability to handle employee records, manage recruitment logistics and assist in HR activities is critical. Incorporate such skills in your resume to enhance its effectiveness.
• Emphasize the HR and administrative background that contributes to company culture. Most HR Administrative Assistants have a background in HR or Admin. Make this your strength by highlighting in your resume how you have made a positive impact on an HR department and to the company as a whole.
• Move beyond simply listing HR skills. Showcase how they have led to improvements within the HR function. For example: 'improved recruiting process by...', 'Enhanced employee engagement through...'. Remember that a 'skill, action, results' approach works well here.

The Medical Administrative Assistant role is a crucial part of any healthcare system. To boost your chances when applying, consider the following tips:

• Knowledge of medical administrative practices is required. Skills such as handling patient records, coordinating appointments, and managing billing can set you apart. Highlight such skills in your resume to enhance its effectiveness.
• Focus on the medical experience that affects a healthcare system. A substantial number of Medical Administrative Assistants come from healthcare backgrounds. Show this in your resume by emphasizing your medical experiences and achievements.
• Instead of merely enumerating your skills, illustrate how they contributed to improved healthcare practices and patient satisfaction, like 'streamlined patient intake process by...', 'improved patient appointment system by...'. Adhere to the 'skill, action, results' approach for positive outcomes.

The Executive Administrative Assistant role heavily counts on your organizational and communication skills.

It's crucial to emphasize your experience with various communication tools and administrative software, presenting how they boosted your efficiency.

Detail your project coordination experience and how it enhanced the executive's productivity. Use concrete numbers whenever possible to highlight the impact.

Demonstrate your problem-solving skills, showing how you successfully mitigated crises or proactively prevented issues from arising.

Showcase your time management skills, emphasizing their role in successfully managing the executive's complex schedule.

Indicate soft skills like adaptability and diplomacy, translating these into tangible results in the organization.

Looking to build your own Administrative Assistant resume?

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