business plan mobile repair

Cell Phone Repair Business Plan Template

Written by Dave Lavinsky

Cell Phone Repair Business Plan

Over the past 20+ years, we have helped over 1,000 entrepreneurs and business owners create business plans to start and grow their cell phone repair businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through a cell phone repair business plan template step-by-step so you can create your plan today.

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What is a Cell Phone Repair Business Plan?

A business plan provides a snapshot of your cell phone repair business as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Business Plan for a Cell Phone Repair Business

If you’re looking to start a cell phone repair business, or grow your existing cell phone repair business, you need a business plan. A business plan will help you raise funding, if needed, and plan out the growth of your cell phone repair business in order to improve your chances of success. Your cell phone repair business plan is a living document that should be updated annually as your company grows and changes.

Sources of Funding for Cell Phone Repair Businesses

With regards to funding, the main sources of funding for a cell phone repair business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business. Personal savings and bank loans are the most common funding paths for cell phone repair businesses.

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How to write a business plan for a cell phone repair business.

If you want to start a cell phone repair business or expand your current one, you need a business plan. Below are links to each section of your cell phone repair business plan template:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of cell phone repair business you are operating and the status. For example, are you a startup, do you have a cell phone repair business that you would like to grow, or are you operating cell phone repair businesses in multiple markets?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the cell phone repair industry. Discuss the type of cell phone repair business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.  

Company Analysis

In your company analysis, you will detail the type of cell phone repair business you are operating.

For example, you might operate one of the following types of cell phone repair businesses:

• Mail-In Cell Phone Repair Service: this type of cell phone repair business allows people to mail their phones in to be repaired, and then mails them back once they are fixed.
• Brick-and-Mortar Phone Repair Service: this type of cell phone repair business occupies its own retail location where customers can bring their broken cell phones in person and pick them up in person as well.
• White Label Cell Phone Repair: this type of business provides cell phone repair services to companies that want to provide phone repair services to their customers under their own business name.

In addition to explaining the type of cell phone repair business you will operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to question such as:

• When and why did you start the business?
• What milestones have you achieved to date? Milestones could include the number of customers served, number of positive reviews, total number of phones fixed, etc.
• Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the cell phone repair industry.

While this may seem unnecessary, it serves multiple purposes.

First, researching the cell phone repair industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your cell phone repair business plan:

• How big is the cell phone repair industry (in dollars)?
• Is the market declining or increasing?
• Who are the key competitors in the market?
• Who are the key suppliers in the market?
• What trends are affecting the industry?
• What is the industry’s growth forecast over the next 5 – 10 years?
• What is the relevant market size? That is, how big is the potential market for your cell phone repair business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your cell phone repair business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: electronics stores, digital native cell phone users and older cell phone users.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of cell phone repair business you operate. Clearly, digital natives would respond to different marketing promotions than older cell phone users, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations (if applicable) and income levels of the customers you seek to serve. Because many cell phone repair businesses serve customers living in their same city or town, this type of demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.

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Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other cell phone repair businesses.

Indirect competitors are other options that customers have to purchase from that aren’t direct competitors. This includes cell phone insurance vendors, cell phone retail stores, cell phone manufacturers, and electronics stores. You need to mention such competition as well.

With regards to direct competition, you want to describe the other cell phone repair businesses with which you compete. Most likely, your direct competitors will be cell phone repair businesses located very close to your location.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

• What types of customers do they serve?
• What types of cell phones do they repair?
• What is their pricing (premium, low, etc.)?
• What are they good at?
• What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

• Will you provide better repair services?
• Will you provide services that your competitors don’t offer?
• Will you provide better customer service?
• Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.  

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a cell phone repair business plan, your marketing plan should include the following:

Product : In the product section, you should reiterate the type of cell phone repair company that you documented in your Company Analysis. Then, detail the specific products you will be offering. For example, in addition to cell phone repair, will you provide tablet repair or any other services?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the services you offer and their prices.

Place : Place refers to the location of your cell phone repair company. Document your location and mention how the location will impact your success. For example, is your cell phone repair business located in a busy retail district, shopping plaza, mall, etc. Discuss how your location might be the ideal location for your customers.

Promotions : The final part of your cell phone repair marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

• Advertising in local papers and magazines
• Reaching out to local websites
• Social media marketing
• Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your cell phone repair business, including repairing phones, speaking with customers, point-of-sale service, and marketing.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to repair your 1,000th phone, or when you hope to reach $X in revenue. It could also be when you expect to expand your cell phone repair business to a new city.  

Management Team

To demonstrate your cell phone repair business’ ability to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally you and/or your team members have direct experience in managing cell phone repair businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing cell phone repair businesses or successfully running small businesses.  

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you repair 100 phones per month or per quarter? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your cell phone repair business, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a cell phone repair business:

• Location build-out including design fees, construction, etc.
• Cost of equipment and supplies
• Payroll or salaries paid to staff
• Business insurance
• Taxes and permits
• Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your office location lease or descriptions of phone repairs you are working on.  

Putting together a business plan for your cell phone repair is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the cell phone repair industry, your competition, and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful cell phone repair business.  

Cell Phone Repair Business Plan FAQs

What is the easiest way to complete my cell phone repair business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Cell Phone Repair Business Plan.

What is the Goal of a Business Plan's Executive Summary?

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of cell phone repair business you are operating and the status; for example, are you a startup, do you have a cell phone repair business that you would like to grow, or are you operating a chain of cell phone repair businesses?

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Cell Phone Repair Business Plan Template

Written by Dave Lavinsky

Cell Phone Repair Business Plan

You’ve come to the right place to create your Cell Phone Repair business plan.

We have helped over 1,000 entrepreneurs and business owners create business plans and many have used them to start or grow their Cell Phone Repair businesses.

Below is a template to help you create each section of your Cell Phone Repair business plan.

Executive Summary

Business overview.

Aurora Phone Repair is a cell phone repair business located in Aurora, IL. We offer a wide suite of services that address the most common issues and damages that occur to cell phones. These include screen repairs, battery replacements, and water damage repairs. In addition to repairs, we also sell a variety of phone accessories, such as cases, screen protectors, and chargers.

Aurora Phone Repair is founded and run by Tim Bradshaw. Tim has been a phone and tech geek for years and has purchased several of the most popular and expensive phones on the market. A year ago, he broke his high-end phone and found that no repair shop was willing to fix it. He was able to repair it on his own and found that his skills exceeded those of local repair shops. That’s when he decided to open his own phone repair shop using his expertise in technology and extensive skill set in fixing electronics. With his skill and the right team, Tim expects his business will become the most popular phone repair business in the area in the next five years.

Product Offering

Aurora Phone Repair is a one-stop shop for all one’s phone repair needs. We can repair nearly everything from a cracked screen to water damage. We will have a full staff of trained professionals with years of experience repairing phones and other electronics. As such, we can repair many of the problems that phones have in their lifetime, including problems our competitors won’t fix. In addition to repairs, we also sell a limited variety of phone accessories, such as earbuds, cases, and chargers.

Customer Focus

Aurora Phone Repair will target phone owners in Aurora, Illinois. In the modern age, this includes nearly all of the population, but we expect most of our customers will be young adults or demographics that can’t afford to replace their phones often. We will also target small and medium-sized businesses that provide their employees with work cell phones. No matter the customer, Aurora Phone Repair will deliver the best communication, service, and results.

Management Team

Aurora Phone Repair is owned and run by Tim Bradshaw, a phone aficionado who has extensive experience repairing and upgrading electronics. He started the business after failing to find a nearby shop that could fix his phone. He was able to fix it himself and found that his skills were superior to many of the local repair shops. After this experience, he decided to open his own repair shop so he could help the residents of Aurora fix their phones.

Success Factors

Aurora Phone Repair will be able to achieve success by offering the following competitive advantages:

• Skilled team of phone repair technicians who will be able to diagnose and repair a wide variety of phone issues in a timely manner.
• Same-day appointments and quick repair services.
• The founder has extensive experience repairing electronics and will only hire staff members who also have years of experience in the industry.
• Competitive pricing along with several promotions and discounts.

Financial Highlights

Aurora Phone Repair is seeking $175,000 in debt financing to launch its phone repair business. The funding will be dedicated to securing the shop location and purchasing phone repair equipment and supplies. Funding will also be dedicated towards three months of overhead costs to include the payroll of the staff and marketing expenses. The breakout of the funding is below:

• Phone repair shop build-out: $50,000
• Equipment, supplies, and materials: $25,000
• Three months of overhead expenses (payroll, utilities): $50,000
• Marketing costs: $25,000
• Working capital: $25,000

The following graph below outlines the pro forma financial projections for Aurora Phone Repair.

Company Overview

Who is aurora phone repair.

Aurora Phone Repair is a cell phone repair business located in Aurora, IL dedicated to providing the best services in the industry. We can repair nearly any common phone damage or issue including screen repairs, battery replacements, and water damage repairs. We have the most experienced staff of professionals in the area and can even repair issues rejected by other phone repair shops. We are committed to providing our customers with the best possible service and only use the highest quality parts and tools to get the job done.

  Aurora Phone Repair is founded and run by Tim Bradshaw. Tim has been a phone and tech geek for years and has purchased several of the most popular and expensive phones on the market. A year ago, he broke his high-end phone and found that no repair shop was willing to fix it. He was able to repair it on his own and found that his skills exceeded those of local repair shops. That’s when he decided to open his own phone repair shop using his expertise in technology and extensive skill set in fixing electronics. With his skill and the right team, Tim expects his business will become the most popular phone repair business in the area in the next five years.

Aurora Phone Repair’s History

Upon surveying the local customer base and finding potential shop locations, Tim Bradshaw incorporated Aurora Phone Repair as an S-Corporation on August 1, 2023.

The business is currently being run out of Tim’s home office, but once the lease on the shop location is finalized, all operations will be run from there.

Since incorporation, Aurora Phone Repair has achieved the following milestones:

• Found a potential location for the shop
• Developed the company’s name, logo, and website
• Created the list of services the company will provide
• Determined equipment and inventory requirements
• Began recruiting key employees

Aurora Phone Repair’s Services

Aurora Phone Repair is a one-stop shop for all of Aurora’s phone repair needs. We offer a wide range of services, including:

• Screen repair
• Battery replacement
• Water damage repair
• Charging port repair
• Speaker repair
• Microphone repair
• Camera repair
• Home button repair
• Power button repair
• Volume button repair
• Back cover replacement

In addition to repairs, we sell a limited selection of phone accessories, including:

• Phone cases
• Screen protectors

Industry Analysis

The cell phone repair industry has experienced overall growth over the past several years. The main reason for this growth is due to inflation. The rising cost of phones is felt by everyone, no matter what model they choose. While simple smartphones cost about $200-300, a good phone will easily cost upwards of $1000. Inflation is making it much harder to replace phones, so many head to phone repair services to fix any issues and keep their phones working for as long as possible. This is further amplified by the staggering minimum wage and high unemployment rate.

Furthermore, though technology is getting more expensive, it is also becoming more replaceable. Many forms of technology begin to show problems within months or a few years of use. As such, many people replace their phones every few years or even yearly. However, many people cannot afford to do this so they either must settle for a less-than-optimal functioning phone or phone repair services.

According to UnivDatos, the Smartphone Repair Market was valued at $185 billion in 2020 and is expected to grow at a CAGR of 5% from now until 2027. This is moderate growth that shows there is demand for these services. As such, we expect that Aurora Phone Repair will be highly profitable over the next several years.

Customer Analysis

Demographic profile of target market, customer segmentation.

Aurora Phone Repair will primarily target the following customer profiles:

• Individual cell phone owners
• Lower and middle-class residents
• Small businesses

Competitive Analysis

Direct and indirect competitors.

Aurora Phone Repair will face competition from other companies with similar business profiles. A description of each competitor company is below.

iFix is a cell phone repair company that offers extensive repairs for iPhones. They have a team of certified technicians who can repair any model of iPhone, including the earliest models. The team is highly experienced and is able to repair many issues that even Apple stores won’t resolve. iFix is particularly loved for their pricing, which is much more affordable than other iPhone repair services or purchasing a brand-new phone. Though they are extremely popular, since they only repair iPhones, they will only be a minor competitor for our target demographic.

UBreakIFix is a national chain of phone repair stores that offers same-day repairs for most types of phones. They have a team of certified technicians who can repair both hardware and software issues. UBreakIFix is known for its wide range of services, as well as its friendly and knowledgeable staff. The company is also known for its convenience, offering long hours and multiple locations. UBreakIFix will be our biggest competitor.

Mobile Phone Repair Services

Mobile Phone Repair Services is a local mobile phone repair company that offers repairs for all types of phones. They have a team of experienced technicians who can repair both hardware and software issues. They don’t have a shop location; instead, they offer mobile services to repair phones at customer’s homes or offices. Though these services are highly convenient, they also come with an extra cost. Those who have the time to visit a shop will prefer to save money by getting their phone repaired by Aurora Phone Repair.

Competitive Advantage

Aurora Phone Repair will be able to offer the following advantages over the competition:

• Client-oriented service : Aurora Phone Repair is committed to providing client-oriented service that offers personalized repair services for every client.
• Management : Tim Bradshaw has been extremely successful in repairing phones and other technology and will be able to use his previous experience to grant his clients extensive phone repair services. His unique qualifications will serve customers in a much more sophisticated manner than Aurora Phone Repair’s competitors.
• Affordability : Many people who hire phone repair services do not have much disposable income. Otherwise, they would easily replace their broken phones with new ones. Aurora Phone Repair will offer all of its services at an affordable rate to ensure that our customers never break the bank to get their phones fixed.

Marketing Plan

Brand & value proposition.

Aurora Phone Repair will offer the unique value proposition to its clientele:

• Reliable results in a timely manner for most repairs.
• Competitive pricing and discounts for regular customers.
• Knowledgeable and friendly staff.

Promotions Strategy

The promotions strategy for Aurora Phone Repair is as follows:

Social Media Marketing

The company will enlist the help of a marketing specialist to create accounts on social media platforms such as Linkedin, Twitter, Instagram, Facebook, TikTok, and YouTube. The marketing specialist will ensure Aurora Phone Repair maintains an active social media presence with regular updates and informative content.

Website/SEO Marketing

Aurora Phone Repair will create a company website. The website will be well organized, informative, and list all the services that Aurora Phone Repair is able to provide. The company’s marketing specialist will also manage the company’s website presence with SEO marketing tactics so that when someone types in a search engine “Aurora phone repair shop” or “phone repair shop near me,” Aurora Phone Repair will be listed at the top of the search results.

Word of Mouth/Referrals

Aurora Phone Repair will encourage word-of-mouth marketing from loyal and satisfied clients. The company will incentivize its existing customer base to encourage friends and colleagues to hire our services.

Print Advertising

Aurora Phone Repair will invest in professionally designed print ads to display in programs or flyers and to put in magazines, newspapers, and direct mailers.

The pricing of Aurora Phone Repair will be moderate and on par with competitors so customers feel they receive value when purchasing the company’s superior repair services.

Operations Plan

The operations plan for Aurora Phone Repair is as follows: Operation Functions:

• Tim Bradshaw will be the owner of Aurora Phone Repair. He will run the general operations, help with repairs, and provide customer service. Tim will spend the next several months hiring the following staff:
• Two to four part-time staff to help repair phones and provide customer service.
• A part-time marketing specialist who will manage the marketing and promotional campaigns.
• A part-time accountant who will manage all client invoicing, billing, and payables.

Milestones:

Aurora Phone Repair aims to open in the next six months. The following are the milestones needed in order to obtain this goal.

• 9/1/2023 – Execute lease for prime location.
• 9/15/2023 – Begin build out of repair shop location.
• 10/1/2023 – Hire and train employees.
• 10/15/2023 – Start social media marketing campaign
• 11/1/2023 – Purchase initial inventory of equipment and supplies.
• 11/15/2023 – Grand opening of Aurora Phone Repair.

Tim Bradshaw is the founder and CEO of Aurora Phone Repair. He started the company after his own phone broke and was unable to find a reliable and affordable repair service. Tim saw a need for a better phone repair experience and decided to fill it. He learned how to repair his own phone and then set out to start his own company. Tim is committed to staffing the company with the most experienced repair technicians in the area who can repair nearly any damaged phone they come across.

Though Tim has never run a company of his own, he has considerable experience in repairing and upgrading technology, so he can provide the primary functions of the company. He will hire several other staff who can help him with the aspects of the business he is unfamiliar with, such as marketing and accounting.

Financial Plan

Key revenue & costs.

The revenue drivers for Aurora Phone Repair are the fees charged to customers in exchange for the company’s phone repair services.

The cost drivers will be the overhead costs required in order to staff a phone repair shop. The expenses will be the payroll cost, utilities, phone repair equipment and supplies, and marketing materials.

Funding Requirements and Use of Funds

Key assumptions.

The following outlines the key assumptions required in order to achieve the revenue and cost numbers in the financials and pay off the startup business loan.

• Average number of phones serviced per month: 150
• Average cost per repair: $100
• Overhead costs per year: $20,000

Financial Projections

Income statement, balance sheet, cash flow statement, cell phone repair business plan faqs, what is a cell phone repair business plan.

A cell phone repair business plan is a plan to start and/or grow your cell phone repair business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

You can easily complete your Cell Phone Repair business plan using our Cell Phone Repair Business Plan Template here .

What are the Main Types of Cell Phone Repair Businesses? 

There are a number of different kinds of cell phone repair businesses , some examples include: Mail-In Cell Phone Repair Service, Brick-and-Mortar Phone Repair Service, and White Label Cell Phone Repair.

How Do You Get Funding for Your Cell Phone Repair Business Plan?

Cell Phone Repair businesses are often funded through small business loans. Personal savings, credit card financing and angel investors are also popular forms of funding.

What are the Steps To Start a Cell Phone Repair Business?

Starting a cell phone repair business can be an exciting endeavor. Having a clear roadmap of the steps to start a business will help you stay focused on your goals and get started faster.

1. Develop A Cell Phone Repair Business Plan - The first step in starting a business is to create a detailed cell phone repair business plan that outlines all aspects of the venture. This should include potential market size and target customers, the services or products you will offer, pricing strategies and a detailed financial forecast. 

2. Choose Your Legal Structure - It's important to select an appropriate legal entity for your cell phone repair business. This could be a limited liability company (LLC), corporation, partnership, or sole proprietorship. Each type has its own benefits and drawbacks so it’s important to do research and choose wisely so that your cell phone repair business is in compliance with local laws.

3. Register Your Cell Phone Repair Business - Once you have chosen a legal structure, the next step is to register your cell phone repair business with the government or state where you’re operating from. This includes obtaining licenses and permits as required by federal, state, and local laws.

4. Identify Financing Options - It’s likely that you’ll need some capital to start your cell phone repair business, so take some time to identify what financing options are available such as bank loans, investor funding, grants, or crowdfunding platforms.

5. Choose a Location - Whether you plan on operating out of a physical location or not, you should always have an idea of where you’ll be based should it become necessary in the future as well as what kind of space would be suitable for your operations.

6. Hire Employees - There are several ways to find qualified employees including job boards like LinkedIn or Indeed as well as hiring agencies if needed – depending on what type of employees you need it might also be more effective to reach out directly through networking events.

7. Acquire Necessary Cell Phone Repair Equipment & Supplies - In order to start your cell phone repair business, you'll need to purchase all of the necessary equipment and supplies to run a successful operation.

8. Market & Promote Your Business - Once you have all the necessary pieces in place, it’s time to start promoting and marketing your cell phone repair business. This includes creating a website, utilizing social media platforms like Facebook or Twitter, and having an effective Search Engine Optimization (SEO) strategy. You should also consider traditional marketing techniques such as radio or print advertising. 

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Mobile Mechanic Business Plan

The expansive marketplace, limited competition, and ever-increasing demand make starting a mobile mechanic business a rewarding business venture.

Anyone can start a new business but a detailed business plan can help you steer in a clear direction and acquire funding for the growth.

Need help writing a business plan for your mobile mechanic business? You’re at the right place. Our mobile mechanic business plan template will help you get started.

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• Fill in the blanks – Outline
• Financial Tables

How to Write A Mobile Mechanic Business Plan?

Writing a mobile mechanic business plan is a crucial step toward the success of your business. Here are the key steps to consider when writing a business plan:

1. Executive Summary

An executive summary is the first section planned to offer an overview of the entire business plan. However, it is written after the entire business plan is ready and summarizes each section of your plan.

Here are a few key components to include in your executive summary:

Introduce your Business:

• This section may include the name of your mobile mechanic business, its location, when it was founded, the type of mobile mechanic business (E.g., automobile mechanic, heavy vehicle mechanic, recreational vehicle mechanic), etc.

Market Opportunity:

Products and services:.

• For instance, you may include repair and maintenance, pre-purchase inspection, and vehicle diagnosis as services and mention quick response time and emergency roadside assistance as some of your USPs.

Marketing & Sales Strategies:

Financial highlights:, call to action:.

Ensure your executive summary is clear, concise, easy to understand, and jargon-free.

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2. Business Overview

The business overview section of your business plan offers detailed information about your company. The details you add will depend on how important they are to your business. Yet, business name, location, business history, and future goals are some of the foundational elements you must consider adding to this section:

Business Description:

• Describe what kind of mobile mechanic company you run and the name of it. You may specialize in one of the following mobile mechanic businesses:
• Automobile mechanic
• Heavy vehicle mobile mechanic
• Recreational vehicle mobile mechanic
• Emergency roadside assistance
• Motorcycle mobile mechanic
• Describe the legal structure of your mobile mechanic company, whether it is a sole proprietorship, LLC, partnership, or others.
• Explain where your business is located and why you selected the place.

Mission Statement:

Business history:.

• Additionally, If you have received any awards or recognition for excellent work, describe them.

Future Goals

This section should provide a thorough understanding of your business, its history, and its future plans. Keep this section engaging, precise, and to the point.

3. Market Analysis

The market analysis section of your business plan should offer a thorough understanding of the industry with the target market, competitors, and growth opportunities. You should include the following components in this section.

Target market:

• For instance, individuals, families, and busy professionals would be an ideal target audience for an automobile mechanic business.

Market size and growth potential:

• For instance, the auto mechanic industry in 2022 was 76.2 billion dollars . Determine your segment of attainable target market from this and identify the potential growth opportunity.

Competitive Analysis:

Market trends:.

• For instance, remote diagnostics and telematics have a booming market; explain how you plan on dealing with this potential growth opportunity.

Regulatory Environment:

Here are a few tips for writing the market analysis section of your mobile mechanic business plan:

• Conduct market research, industry reports, and surveys to gather data.
• Provide specific and detailed information whenever possible.
• Illustrate your points with charts and graphs.
• Write your business plan keeping your target audience in mind.

4. Mechanic Services

The product and services section should describe the specific services and products that will be offered to customers. To write this section should include the following:

Describe your services:

Mention the mobile mechanic services your business will offer. This list may include services like,

• Vegetable farming
• Bee farming
• Aquaculture
• Organic farming

Maintenance services:

Mention the maintenance services your business will offer. This list may include regular inspections and routine maintenance tasks.

Parts and Accessories:

Quality measures:.

• This may include original products, stringent procedure protocols, and training of mechanics.

Additional Services

In short, this section of your mobile mechanic plan must be informative, precise, and client-focused. By providing a clear and compelling description of your offerings, you can help potential investors and readers understand the value of your business.

5. Sales And Marketing Strategies

Writing the sales and marketing strategies section means a list of strategies you will use to attract and retain your clients. Here are some key elements to include in your sales & marketing plan:

Unique Selling Proposition (USP):

• For example, specialty in certain vehicles, quick response time, and auto part replacements could be some of the great USPs for an automobile mechanic company.

Pricing Strategy:

Marketing strategies:, sales strategies:, customer retention:.

Overall, this section of your mobile mechanic business plan should focus on customer acquisition and retention.

Have a specific, realistic, and data-driven approach while planning sales and marketing strategies for your mobile mechanic business, and be prepared to adapt or make strategic changes in your strategies based on feedback and results.

6. Operations Plan

The operations plan section of your business plan should outline the processes and procedures involved in your business operations, such as staffing requirements and operational processes. Here are a few components to add to your operations plan:

Staffing & Training:

Operational process:, equipment & machinery:.

• Explain how these technologies help you maintain quality standards and improve the efficiency of your business operations.

Adding these components to your operations plan will help you lay out your business operations, which will eventually help you manage your business effectively.

7. Management Team

The management team section provides an overview of your mobile mechanic business’s management team. This section should provide a detailed description of each manager’s experience and qualifications, as well as their responsibilities and roles.

Founders/CEO:

Key managers:.

• It should include, key executives(e.g. COO, CMO.), senior management, and other department managers (e.g. operations manager, customer services manager.) involved in the mobile mechanic business operations, including their education, professional background, and any relevant experience in the auto repair industry.

Organizational structure:

Compensation plan:, advisors/consultants:.

• So, if you have any advisors or consultants, include them with their names and brief information consisting of roles and years of experience.

This section should describe the key personnel for your mobile mechanic services, highlighting how you have the perfect team to succeed.

8. Financial Plan

Your financial plan section should provide a summary of your business’s financial projections for the first few years. Here are some key elements to include in your financial plan:

Profit & loss statement:

Cash flow statement:, balance sheet:, break-even point:.

• This exercise will help you understand how much revenue you need to generate to sustain or be profitable.

Financing Needs:

Be realistic with your financial projections, and make sure you offer relevant information and evidence to support your estimates.

9. Appendix

The appendix section of your plan should include any additional information supporting your business plan’s main content, such as market research, legal documentation, financial statements, and other relevant information.

• Add a table of contents for the appendix section to help readers easily find specific information or sections.
• In addition to your financial statements, provide additional financial documents like tax returns, a list of assets within the business, credit history, and more. These statements must be the latest and offer financial projections for at least the first three or five years of business operations.
• Provide data derived from market research, including stats about the mobile mechanic industry, user demographics, and industry trends.
• Include any legal documents such as permits, licenses, and contracts.
• Include any additional documentation related to your business plan, such as product brochures, marketing materials, operational procedures, etc.

Use clear headings and labels for each section of the appendix so that readers can easily find the necessary information.

Remember, the appendix section of your mobile auto mechanic business plan should only include relevant and important information supporting your plan’s main content.

The Quickest Way to turn a Business Idea into a Business Plan

Fill-in-the-blanks and automatic financials make it easy.

This sample mobile auto mechanic business plan will provide an idea for writing a successful mobile mechanic plan, including all the essential components of your business.

After this, if you still need clarification about writing an investment-ready business plan to impress your audience, download our mobile mechanic business plan pdf .

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Frequently asked questions, why do you need a mobile mechanic business plan.

A business plan is an essential tool for anyone looking to start or run a successful mobile mechanic business. It helps to get clarity in your business, secures funding, and identifies potential challenges while starting and growing your business.

Overall, a well-written plan can help you make informed decisions, which can contribute to the long-term success of your mobile mechanic company.

How to get funding for your mobile mechanic business?

There are several ways to get funding for your mobile mechanic business, but self-funding is one of the most efficient and speedy funding options. Other options for funding are:

• Bank loan – You may apply for a loan in government or private banks.
• Small Business Administration (SBA) loan – SBA loans and schemes are available at affordable interest rates, so check the eligibility criteria before applying for it.
• Crowdfunding – The process of supporting a project or business by getting a lot of people to invest in your business, usually online.
• Angel investors – Getting funds from angel investors is one of the most sought startup options.

Apart from all these options, there are small business grants available, check for the same in your location and you can apply for it.

How do I write a good market analysis in a mobile mechanic business plan?

Market analysis is one of the key components of your business plan that requires deep research and a thorough understanding of your industry. We can categorize the process of writing a good market analysis section into the following steps:

• Stating the objective of your market analysis—e.g., investor funding.
• Industry study—market size, growth potential, market trends, etc.
• Identifying target market—based on user behavior and demographics.
• Analyzing direct and indirect competitors.
• Calculating market share—understanding TAM, SAM, and SOM.
• Knowing regulations and restrictions
• Organizing data and writing the first draft.

Writing a marketing analysis section can be overwhelming, but using ChatGPT for market research can make things easier.

How detailed should the financial projections be in my mobile mechanic business plan?

The level of detail of the financial projections of your mobile mechanic business may vary considering various business aspects like direct and indirect competition, pricing, and operational efficiency. However, your financial projections must be comprehensive enough to demonstrate a complete view of your financial performance.

Generally, the statements included in a business plan offer financial projections for at least the first three or five years of business operations.

Can a good mobile mechanic business plan help me secure funding?

Indeed. A well-crafted mobile mechanic business plan will help your investors better understand your business domain, market trends, strategies, business financials, and growth potential—helping them make better financial decisions.

So, if you have a profitable and investable business, a comprehensive business plan can certainly help you secure your business funding.

What's the importance of a marketing strategy in a mobile mechanic business plan?

Marketing strategy is a key component of your mobile mechanic business plan. Whether it is about achieving certain business goals or helping your investors understand your plan to maximize their return on investment—an impactful marketing strategy is the way to do it!

Here are a few pointers to help you understand the importance of having an impactful marketing strategy:

• It provides your business an edge over your competitors.
• It helps investors better understand your business and growth potential.
• It helps you develop products with the best profit potential.
• It helps you set accurate pricing for your products or services.

About the Author

Upmetrics Team

Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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How To Write a Business Plan for Mobile Phone Repair in 9 Steps: Checklist

By henry sheykin, resources on mobile phone repair.

• Financial Model
• Business Plan
• Value Proposition
• One-Page Business Plan
• SWOT Analysis
• Business Model
• Marketing Plan
• Bundle Business Plan & Fin Model

Welcome to our blog post on how to write a business plan for a mobile phone repair service! With the ever-growing reliance on smartphones and the constant need for repairs, the mobile phone repair industry is booming. In fact, according to a recent report by IBISWorld, the industry is estimated to reach $4 billion in revenue in the United States alone in 2021. So, if you're looking to enter this lucrative market, keep on reading for a handy checklist of the 9 essential steps to create a solid business plan.

First and foremost, it's crucial to identify your target market and assess your competition. Understanding who your potential customers are and what sets you apart from existing repair shops will help you position your business for success. Conducting thorough market research to gain insights into consumer preferences and behaviors is the next step.

Once you have a good grasp of the market, it's time to develop a unique selling proposition that will make your business stand out. What sets your repair services apart? Is it lightning-fast turnaround times or exceptional customer service? Create a compelling value proposition that will make customers choose your shop over competitors.

Next up, determine your financial projections and budget. Crunching the numbers is essential to ensure your business is financially viable. Factor in operating costs, repair equipment, employee salaries, and marketing expenses. Having a clear understanding of your financials will guide you in making sound business decisions.

Setting clear business goals and objectives is another important step. Are you looking to eventually expand and open multiple repair shops? Or do you aim to become the go-to repair service provider in your local area? Clearly define your ambitions and outline the steps needed to achieve them.

A strong marketing strategy is also crucial to attract customers and build your brand. Determine the most effective channels to reach your target market, whether it's through social media, local advertising, or partnerships with mobile phone retailers. Craft a marketing plan that effectively communicates your unique selling proposition to potential customers.

Before officially launching your business, ensure you are aware of all the legal requirements and obtain any necessary permits or licenses. Compliance with local regulations is essential to avoid any legal issues down the line.

Assessing startup costs and securing funding is another crucial aspect of creating your business plan. Calculate all the necessary expenses, from rent and utilities to inventory and employee wages. Then, explore various funding options, such as loans or investors, to ensure you have the necessary capital to get started.

Finally, determine a pricing strategy that is both competitive and profitable. Consider factors such as the complexity of repairs, the cost of replacement parts, and the local market rates. Striking the right balance will help you attract customers while maintaining a healthy profit margin.

By following these 9 essential steps, you'll have a comprehensive business plan that will set you up for success in the mobile phone repair industry. Whether you're just starting or looking to grow your existing repair shop, taking the time to develop a solid business plan is crucial for long-term success.

Identify Target Market And Competition

A crucial first step in developing a business plan for your mobile phone repair venture is identifying your target market and understanding the competition. This will help you tailor your services and marketing efforts to effectively reach your potential customers and differentiate yourself from your competitors.

• Research your local market: Start by analyzing your local area to determine the demand for mobile phone repair services. Look for areas with a high population density and a significant number of potential customers, such as college campuses, business districts, and residential areas.
• Segment your target market: Once you have a sense of the local market, identify different customer segments within that market. Consider factors such as age, occupation, income level, and smartphone usage habits. This will allow you to tailor your services and marketing messages to appeal to specific customer groups.
• Evaluate your competition: Research existing mobile phone repair shops in your area to understand their offerings, prices, and customer base. Identify their strengths and weaknesses, and look for opportunities to differentiate your business. This could be through offering specialized repairs, faster turnaround times, or exceptional customer service.

Tips for identifying your target market and competition:

• Conduct surveys or interviews with potential customers to gather insights about their needs and preferences.
• Utilize online tools and resources such as social media, forums, and customer reviews to gain insights into customer expectations and competitor offerings.
• Consider collaborating with other businesses, such as phone retailers or computer repair shops, to expand your reach and tap into their existing customer base.
• Stay informed about the latest trends and developments in the mobile phone industry to anticipate changes in customer demands and adapt your business strategy accordingly.

Identifying your target market and competition sets the foundation for a successful mobile phone repair business. By understanding your customers' needs and preferences, as well as the strategies employed by your competitors, you can develop a comprehensive business plan that addresses the unique challenges and opportunities of the market you will be operating in.

Conduct Market Research

Conducting market research is a crucial step in developing a successful business plan for a mobile phone repair shop. By gathering and analyzing valuable information, you can gain insights into your target market and make informed decisions about your business strategy. Here are some important factors to consider during your market research:

• Identify target market: Determine the specific demographic and psychographic characteristics of your target customers. Consider factors such as age, income level, location, and preferences.
• Analyze competition: Identify existing mobile phone repair shops in your area and evaluate their services, pricing, and customer base. This analysis will help you understand the competitive landscape and differentiate your business.
• Understand customer needs: Identify the common problems or issues customers face with their mobile phones. This insight will help you tailor your services and marketing messaging to meet their needs.
• Assess market demand: Determine the size and growth potential of the mobile phone repair market in your area. Look for trends and market indicators that indicate a demand for your services.
• Research industry trends: Stay updated on the latest advancements in mobile phone technology, repair techniques, and customer preferences. This knowledge will help you stay competitive and provide cutting-edge services.

Tips for Conducting Market Research:

• Utilize online resources like industry reports, market studies, and customer surveys to gather relevant data.
• Visit local mobile phone repair shops and observe their operations, customer interactions, and service offerings.
• Network with industry professionals, attend trade shows, and join online forums to stay connected with the mobile phone repair community.
• Consider conducting focus groups or interviews with potential customers to gain deep insights into their needs and preferences.
• Regularly monitor and analyze customer feedback and reviews online to understand areas of improvement and identify customer satisfaction levels in the market.

Develop A Unique Selling Proposition

A unique selling proposition (USP) is a statement that describes what sets your mobile phone repair business apart from your competitors. It is a crucial element in your business plan as it defines your brand identity and helps you attract customers in a highly competitive market.

To develop a strong USP, consider the following:

• Identify your target market: Understand the specific needs and preferences of your target customers. This will help you tailor your USP to resonate with them.
• Analyze your competition: Research other mobile phone repair businesses in your area and identify their strengths and weaknesses. This will enable you to position your business uniquely and fill any gaps in the market.
• Highlight your unique advantages: Determine what sets you apart from your competitors. It could be a specialized skill, exceptional customer service, quick turnaround time, convenient location, or competitive pricing.
• Focus on customer benefits: Craft your USP around the benefits customers will receive by choosing your repair services. Emphasize how your expertise or innovative solutions will solve their problems effectively and efficiently.
• Be clear and concise: Your USP should be easily understood and communicated. Avoid vague or generic statements that do not differentiate your business.

Tips for Developing a Unique Selling Proposition:

• Research successful USPs in the mobile phone repair industry for inspiration.
• Consider conducting surveys or interviews with potential customers to gather insights and validate your USP.
• Continuously refine your USP as your business evolves and market trends change.
• Ensure that your USP aligns with your overall business goals and objectives.
• Use your USP consistently across all marketing materials and channels to reinforce your unique position in the market.

Crafting a compelling and memorable USP will help you attract and retain customers, differentiate your mobile phone repair business, and ultimately contribute to its long-term success.

Determine Financial Projections and Budget

Determining financial projections and creating a budget is a crucial step in writing a business plan for a mobile phone repair business. It allows you to estimate the costs involved in starting and running your business, as well as forecast your future revenue and expenses. This information is essential for attracting investors, securing funding, and making informed business decisions.

When determining your financial projections, consider both the short-term and long-term goals of your business. Estimate your revenue based on factors such as the number of repair orders you expect to receive, average repair fees, and any additional services you plan to offer. It is important to be realistic and conservative when making these projections.

To create a budget, break down your anticipated expenses into different categories. This may include startup costs, such as purchasing equipment and inventory, as well as ongoing expenses like rent, utilities, and employee salaries. Researching industry norms and consulting with experts can help you make accurate cost estimates.

• Identify all the necessary expenses and allocate funds accordingly.
• Consider unexpected costs and set aside a contingency fund.
• Track your actual expenses against your budget and adjust accordingly.
• Use accounting software or tools to help you with financial projections and budgeting.
• Seek advice from professionals, such as accountants or financial advisors, to ensure accuracy in your projections and budget.
• Regularly review and update your financial projections and budget as your business grows and evolves.

Define Business Goals And Objectives

Defining clear and concise business goals and objectives is essential for the success of your mobile phone repair business. These goals and objectives will serve as a roadmap for your business, helping you stay focused and on track. Here are some key steps to consider when defining your business goals and objectives:

• Identify your long-term vision: Start by envisioning where you want your mobile phone repair business to be in the next five to ten years. Consider factors such as expansion, profitability, market share, and customer satisfaction. This will help you set realistic and achievable goals.
• Create SMART goals: Set specific, measurable, achievable, relevant, and time-bound (SMART) goals that align with your long-term vision. For example, your goal could be to increase customer satisfaction ratings by 10% within the next six months. This will give you a clear target to work towards.
• Outline your objectives: Break down your goals into actionable objectives. Objectives are specific tasks or milestones that you need to accomplish in order to achieve your goals. For instance, if your goal is to increase customer satisfaction ratings, one of your objectives could be to implement a customer feedback system within the next month.
• Consider your resources: Assess the resources you will need to achieve your goals and objectives. This includes human resources, finances, technology, and partnerships. Make sure you have a plan in place to acquire or allocate these resources effectively.
• Monitor and evaluate: Regularly monitor and evaluate your progress towards your goals and objectives. This will help you identify any gaps or areas that need improvement. Make necessary adjustments to your strategies and action plans as needed.
• Involve key stakeholders in the goal-setting process to ensure buy-in and alignment.
• Set both short-term and long-term goals to maintain momentum and celebrate milestones along the way.
• Keep your goals and objectives realistic and attainable, considering the resources and market conditions.
• Regularly communicate your goals and objectives to your team members to foster a sense of direction and purpose.

Create A Marketing Strategy

A well-defined marketing strategy is crucial for the success of your mobile phone repair business. It allows you to position your brand effectively in the market, raise awareness among your target audience , and attract customers to your shop. Here are some important steps to consider when creating your marketing strategy:

• Identify your target audience: Understand the demographic, psychographic, and geographical characteristics of your potential customers. This will help you tailor your marketing efforts to reach the right people effectively.
• Define your unique selling proposition (USP): Determine what sets your mobile phone repair business apart from the competition. Highlight your strengths, such as superior customer service, quick turnaround time, or specialized expertise, to attract customers and differentiate yourself in the market.
• Choose the right marketing channels: Consider using a mix of online and offline channels to reach your target audience. Online marketing channels like social media, search engine optimization (SEO), and pay-per-click (PPC) advertising can help you reach a wider audience, while traditional marketing channels like print ads or local partnerships can target your local community.
• Create engaging content: Develop relevant and informative content that showcases your expertise and offers value to your audience. This can include blog posts, how-to guides, videos, or infographics. Content marketing helps build credibility and establishes you as an authority in the mobile phone repair industry.
• Utilize customer reviews and testimonials: Encourage satisfied customers to leave reviews or provide testimonials about their positive experience with your repair services. Display these testimonials on your website, social media pages, or other marketing materials to build trust and credibility.
• Offer promotions and incentives: Create special promotions, discounts, or loyalty programs to incentivize customers to choose your repair shop over your competitors. These offers can help attract new customers and encourage repeat business.
• Stay up to date with the latest trends and technologies in the mobile phone industry to better understand your customers' needs and preferences.
• Monitor and analyze your marketing efforts regularly to assess their effectiveness. Use analytics tools to track website traffic, engagement metrics, and conversion rates.
• Consider partnering with local businesses or influencers who can endorse your services or collaborate on joint marketing campaigns.

Determine Legal Requirements and Obtain Necessary Permits or Licenses

When starting a mobile phone repair business, it is crucial to understand the legal requirements and obtain the necessary permits and licenses. This ensures that your business operates within the bounds of the law and avoids any potential legal issues.

The specific legal requirements and permits needed may vary depending on the jurisdiction in which you plan to operate your business. It is essential to research and understand the regulations and licensing requirements specific to your location. You can consult with a business attorney or visit your local government website to gather information on the necessary permits and licenses . Some common permits and licenses that you may need to consider include:

• Business License: This is a basic requirement for any business operation. A business license typically covers the general operation of your business and ensures that you meet the necessary legal standards.
• Trade or Professional License: Depending on your location and the type of repairs you plan to offer, you may need a specialized trade or professional license. This could include licenses for electronics repair, mobile phone repair, or any other specific certification required by local authorities.
• Zoning Permits: Check with your local zoning board or municipality to determine if specific zoning permits or approvals are required for your mobile phone repair shop. Compliance with zoning regulations ensures that your business operates in a suitable location and within designated areas.
• Tax Registration: Registering your business with the appropriate tax authorities is crucial. This ensures that you comply with tax regulations and are able to collect and remit sales tax where applicable. Contact your local tax authority or seek advice from a tax professional to understand the specific requirements for your mobile phone repair business.
• Research and understand the legal requirements and permits specific to your location.
• Consult with a business attorney to ensure compliance with all legal obligations.
• Keep track of renewal dates for permits and licenses to avoid any lapses in compliance.
• Consider joining industry associations or organizations that can provide guidance on legal requirements and best practices.

Assess Startup Costs And Secure Funding

Assessing the startup costs and securing funding for your mobile phone repair business is vital for a successful launch. It is important to accurately estimate the expenses involved in setting up and running your business, as well as to explore various funding options to ensure you have the necessary capital to get started.

1. Calculate startup costs: Begin by identifying all the expenses associated with starting your mobile phone repair business. This may include equipment and tools, inventory, lease or rent for your store or workspace, insurance, marketing, and other operational costs. Take the time to research and gather accurate estimates for each expense to create a comprehensive budget.

2. Explore funding options: Once you have determined your startup costs, it is essential to explore various funding options to secure the necessary capital for your business. Consider traditional options such as bank loans or applying for business grants. Additionally, you may want to explore alternative funding sources such as crowdfunding or seeking investment from angel investors or venture capitalists.

3. Create a business plan: Developing a detailed business plan can help you present a clear and comprehensive overview of your mobile phone repair business to potential investors or lenders. Your business plan should include information about your target market, competition, unique selling proposition, financial projections, marketing strategy, and operational details. Be sure to highlight how the funding you seek will be utilized and repaid.

Tips for Assessing Startup Costs and Securing Funding:

• Research industry standards and market trends to ensure your budget accurately aligns with the mobile phone repair business.
• Consider seeking expert advice or consulting services to assist with financial projections and budgeting.
• Prepare a compelling pitch or presentation to effectively communicate your business concept and funding needs to potential investors.
• Keep track of all relevant documents and financial records to demonstrate your credibility and viability as a business.
• Be prepared to negotiate terms or explore multiple funding options to secure the best possible funding arrangement for your business.

By accurately assessing your startup costs and securing adequate funding, you can ensure that your mobile phone repair business has the necessary resources to launch successfully and thrive in the competitive market.

Develop A Pricing Strategy

Developing a pricing strategy is crucial for running a successful mobile phone repair business. It involves determining the right pricing structure that aligns with your business goals and objectives while remaining competitive in the market.

Here are some important steps to consider when developing your pricing strategy:

• Evaluate costs: Begin by assessing all the costs involved in running your mobile phone repair business. This includes expenses such as labor, overhead, equipment, inventory, and any additional services you may offer. Understanding your costs will help you determine the minimum price you need to charge to cover these expenses and still generate a profit.
• Analyze market prices: Research and analyze the pricing structures of your competitors in the mobile phone repair industry. This will give you an idea of the average prices charged for different repair services and help you position your pricing strategy accordingly. Take into account factors such as market demand and the quality of your services when making price comparisons.
• Differentiate pricing: Consider offering tiered pricing options based on the complexity of the repair or replacement needed. This allows you to cater to different customer segments and provides transparency in pricing. You may also want to offer bundled or package deals for customers requiring multiple repairs or additional services, such as data transfer or warranty on repairs.
• Consider value-added services: Incorporate value-added services into your pricing structure to set your business apart from competitors. These could include offering a faster turnaround time for repairs or providing additional perks like free device diagnostics or a customer loyalty program. Make sure to factor in the costs of these value-added services when determining your prices.
• Monitor and adjust: Regularly review your pricing strategy and monitor its effectiveness. Pay attention to customer feedback and market trends to identify any necessary adjustments or opportunities for improvement. Your pricing strategy should be flexible enough to adapt to changes in the industry while remaining profitable.

Tips for Developing a Successful Pricing Strategy:

• Undertake a comprehensive analysis of your costs to ensure your pricing covers all expenses and generates a profit.
• Regularly monitor your competitors' pricing to stay competitive and adjust your prices accordingly.
• Consider offering tiered pricing options and value-added services to cater to different customer needs and enhance your value proposition.
• Continuously evaluate and adjust your pricing strategy based on customer feedback and market trends.

In conclusion, writing a business plan for a mobile phone repair business is essential for success. By following the nine steps outlined in this checklist, entrepreneurs can effectively identify their target market, analyze competitors, conduct market research, and develop a unique selling proposition. They can also define their business goals, create a marketing strategy, determine legal requirements, assess startup costs, secure funding, and develop a pricing strategy.

By carefully considering each step in the process, mobile phone repair business owners can create a solid foundation for their venture and increase their chances of success in a competitive market. A well-thought-out business plan not only guides decision-making but also attracts potential investors and lenders, increasing the likelihood of obtaining necessary funding. With a clear plan in place, entrepreneurs can confidently move forward, knowing they have effectively mapped out the path to success in the mobile phone repair industry.

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Mobile Repairing Online

Create thriving cell phone repair business: a step-by-step plan, the ultimate cell phone repair business plan, the state of the cell phone repair market: insights and trends, defining your target market before starting, starting a cell phone repair business: what you need to know about costs, ensure your startup is free of cell phone repair legal issues, the equipment and supplies for a profitable cell phone repair business.

• Cell phone repair tools and equipment. try to buy an all-in-one cell phone repair kit can save you cost and time
• Parts and components for repairing cell phones, especially cell phone screens and cell phone battery
• A computer and printer for invoicing and record keeping
• A website and social media presence to market your business

Choose the Right Cell Phone Repair Business Model for Your Needs

• Retail repair shops: Physical stores that offer repair services for cell phones, tablets, and other electronic devices.
• Mobile repair services: Companies that offer on-site repair services for cell phones, often at the customer's home or office.
• Mail-in repair services: Customers send in their damaged devices for the repair and receive the repaired device back through the mail.
• Wholesale repair services: Businesses that offer bulk repair services to retailers, manufacturers, and insurance companies.

Protect Your Cell Phone Repair Business with the Right Insurance

• General liability insurance: Protects against third-party claims for bodily injury or property damage.
• Property insurance: Covers damage to the business's physical location, equipment, and inventory.
• Business interruption insurance: Provides financial protection in the event of a temporary shutdown due to a covered event such as a fire or natural disaster.
• Professional liability insurance: Covers claims related to errors or omissions in the repair process.
• Workers' compensation insurance: Required in most states for businesses with employees, this coverage provides financial protection in case of on-the-job injury or illness.

Marketing Your Cell Phone Repair Business

• Creating a website and social media presence
• Networking with other business owners in your community
• Offering promotions and discounts to attract new customers
• Participating in local events and sponsoring community events

Boost Your Cell Phone Repair Sales with 7 Proven Techniques

• Offer competitive pricing: Be aware of market prices for repair services and adjust your prices accordingly to remain competitive.
• Build trust with customers: Provide excellent customer service, transparent pricing, and quality repairs to build a positive reputation and earn repeat business.
• Offer warranty: Offer a warranty on repairs to instill confidence in customers and encourage them to choose your business over competitors.
• Use social media: Utilize social media platforms to showcase your business and reach new customers. Share customer reviews and testimonials to build trust and credibility.
• Partner with other businesses: Partner with other local businesses to cross-promote services and reach new customers.
• Offer value-added services: Offer additional services such as screen protectors, case covers, and accessories to increase average sales per customer.
• Provide excellent customer service: Respond promptly to customer inquiries and resolve any issues quickly to maintain a positive customer experience.

Pricing Your Cell Phone Repair Services

• Cost of parts: The cost of replacement parts is a major factor in determining the price of a repair. Make sure to factor in the cost of parts, shipping, and handling when setting prices.
• Labor cost: The cost of labor, including the hourly rate of technicians, is another factor to consider when pricing repairs.
• Market competition: Research the prices of competitors to determine a competitive price for your services.
• Location: The cost of living and local market demand can impact the prices of cell phone repair services.
• Type of repair: The complexity of the repair, including the time and skill required, will impact the price.
• Warranty: Consider offering a warranty on repairs as an added value for customers and a way to differentiate from competitors.
• Volume discounts: Offer discounts for bulk repairs or repeat business to incentivize customers to choose your business over competitors.

6 Deliver Exceptional Customer Service in Your Cell Phone Repair Business

• Be responsive: Respond promptly to customer inquiries and resolve any issues as quickly as possible.
• Be transparent: Provide clear, upfront pricing and explain the repair process to customers to instill confidence and trust.
• Be knowledgeable: Train yourself or your store technicians to have a thorough understanding of the repair process and various devices to provide accurate information and advice to customers.
• Keep customers informed: Keep customers informed throughout the repair process and provide regular updates on the status of their devices.
• Solve problems: If a customer experiences any issues with a repair, take the necessary steps to resolve the issue and make it right.
• Seek feedback: Encourage customers to provide feedback and take any suggestions or criticisms into consideration when making improvements to your business.

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Mobile Repairing Business Plan [Investment, How to Start]

Investment, how to choose location and more.

The mobile phone industry in India (also in the world) is growing very fast; for a country like India, this means a large base of cell phone users across all cities, towns, and rural areas.

The industry is characterised by intense competition; this (competition) results in making the product technologically advanced and relatively cheaper. The growth of the internet and social media is further fuelling the purchase of smartphones. All these factors combine to create a good scope for a mobile repairing business .

People sometimes refer to the business to convert an idea into a product or a service by managing several resources. The most critical resource (to start a firm) is finance (or capital). Therefore, let us review at the outset how much money may be required for a mobile phone repair- business startup . Your investment is dependent on the scale you wish to begin, whether it is a full-fledged brick and mortar startup or a business from home setup. But, quality of service common to both will be the differentiator (with other repair shops).

Mobile Repairing Business: Investment

Cell phone repair business from home is a low investment affair since your expenditures are mainly for a few essential spares, promotion, tools & equipment and furniture. You can start with funding in the range of Rs 1 lakh to Rs. 1.25 Lakhs. However, as a qualified technician, it is assumed that you will handle the entire repair work.

However, a good mobile repair business will require detailed planning and background work before launching it.

What are the components of investment?

1) Shop (rental / leased) 2) Furniture 3) Equipment & tools 4) Spare parts 5) Employee/s 6) Promotion of the business (both online and offline channels).

The estimated investment for a store (200 sq. ft) is around Rs. 5 to 7 Lakhs, considering its location as a mid-market residential area. In the case of a shopping mall or a high profile marketplace, the quantum of investment will go up.

Once you have an idea of your mobile repair startup's funds requirement, it is time to review your entire mobile repair shop business plan to give it a final shape. What are the other parameters to consider for your business?

Mobile repair business: Other parameters

1. location:.

A critical feature for your shop; recommended size is around 200 sq. ft; the shop must have straightforward accessibility for your customers and is easily reachable for both residential and commercial clients. A location near a large residential area can give you a favourable word of mouth fast if your service is satisfactory.

2. Licences & Permits:

A trade license issued by the local authorities (corporation/municipality ) is the first requirement after you have settled on the location; a separate bank account for your business is another; GST and other registrations as applicable.

3. Employees:

It makes business sense to keep overheads low initially, but a proper service facility must have a minimum of two technicians. If you are qualified and trained to do the job, hire one more technician.

The emphasis during selection should focus on expertise with various models and exposure to direct customer handling.

4. Inventory and other systems:

The ready availability of spares is a crucial factor for the success of your mobile repairing business . Considering the number of items involved, investing in software to manage stocks scientifically makes sense. A proper labelling system of physical stocks will help in quick retrieval.

Your shop should operate a suitable software managed invoicing, receipts and accounts. It will not only reduce the workload but will add to your reputation and image.

Also Read: Mobile Brands in India

5. Equipment and furniture:

Testing and quality checking tools/equipment are a necessary investment and must be done under expert advice and guidance.

The purpose of the shop furniture should be to facilitate easy working and customer handling. A proper ambience even within a limited space should be created.

6. Promoting your business:

With the facility in place, you now need to focus on attracting customers. You have to use both offline and online promotion.

Poster/handbills/display at local events are the usual channels of local promotion. You can use digital tools to identify your potential customer profile and work out an online strategy to reach them.

Launching your website is a top priority since the younger generation will use Google (> phone repair shop near me ) to find a phone repair shop.

Besides, you must be on social media both in terms of announcement and interaction with potential customers. Spending on promotion from day one is a need today and should be considered as a necessary investment.

Digital marketing has come as a boon to small businesses, and one must use it professionally to generate a brand image for your shop in a cost-effective way.

You have a fair idea now on how to start a phone repair business . Let us focus our attention on a few tips and suggestions.

Mobile repair startup: Tips for growth

1. quality focus:.

Only a satisfied customer will come back and recommend it to others. Quality should reflect in everything, from the skill of your technical hands to the spares used. Time (of servicing) is an essential parameter for the client, and you must give proper attention.

2. Building trust:

Trust-building takes time- but the process must begin at the earliest. Communicate your policy on confidentiality to customers. Your invoices can have a by-line on the same. In today's scenario, a bundle of personal data is stored on the phone; people may be apprehensive of data safety during servicing.

Maintaining a delivery schedule is another crucial factor in creating trust. In case you are unable to handle a particular repair due to spares unavailability, not familiar with the model, or any other reason, it is better to turn down the business politely at the first instance.

3. Additional revenue items

1. Support services: With phones getting feature-rich, everyone is not comfortable with several phone functions. You can start a service of guiding phone users on how best to maximise a phone's utility. You may help them to download utility apps and shortcuts for using social media. Members of the older generation will find this service particularly helpful.

You can plan to become an authorised support associate for some of the leading brands (for your shop's neighbourhood area) for assisting people with first time- use and setup. With growing e-commerce, online purchases of phones are increasing rapidly.

2. Selling other items : You can supplement your revenue by offering mobile phone accessories, phone covers/cases, storage devices and more.

Your cell phone repair business's success will depend entirely on how much value you create for your customers. The quality of your service and customer relations are the main pillars of your business- it is upon you to decide on the number of storeys you wish to build.

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Q. I have a mobile repair shop. My monthly sale is around Rs. 2 Lakhs. How will I benefit from investing in systems?

Ans. Technology helps to save both direct and indirect costs; inventory software will allow you to better manage your spares stocks by alerting you on critical levels. Similarly, accounting software can help you track outstanding, inform you on the due date of supplier payments and keep your records updated.

A computerised invoice will also improve the credibility of your shop. Several online fintech companies offer low-cost software for small businesses. OkCredit is a reliable company in this field with a large base of users.

Q. Some customers are asking me to sell used phones. Will it help my revenues?

Ans. Used phones may give you some additional business, but from a long term perspective, you will find it challenging to sell new phones or even new accessories as customers will brand you as a used phone seller.

Q. How profitable can be a cell phone repair business?

Ans. It depends on factors like quality of service, the reputation of the shop, overheads. But in general, you can easily make a margin of over Rs 30000 in a city location with a proper multi-brand repair shop.

Read the best of business ideas, tips for small businesses, the latest update on technology & more by OkCredit.

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Mobile Phone Repair Shop Business Plan for Beginners

• June 18, 2023
• by Next What Business Research Team

Do you want to start a mobile phone repair shop business with a small capital investment? If yes, you have landed at the right place. Find here a complete stepwise guide on starting a mobile/ smartphone repair business from home or with a retail storefront.

As per industry experts, India’s smartphone shipments touched 17 million units in 2021 and are predicted to grow more. Hence, it can be easily concluded the demand for the mobile phone repair service business is bound to grow in the coming days.

12-Step Mobile Phone Repair Shop Business Plan

1. research the market.

Begin by conducting thorough market research to understand the demand for mobile phone repair services in your area. Assess the competition, target market, and pricing trends. Identify the popular mobile phone brands and models in your region.

2. Decide on Mobile Phone Repairing Business Model

A business model is a make-or-break aspect of any startup. And initiating a business with the right business models is absolutely necessary for getting long-term success in the business. Here we have mentioned three different types of prudent business models. However, you can definitely modify one as per your specific requirement.

a) Buy a Mobile Phone Repair Franchise

This is one of the safest ways of starting this business. You can find a lot of mobile phone repair business franchise opportunities in your city. And if you are a beginner in this trade, you can consider this. However, you must choose the right franchise as per your investment capacity and local market demand.

Read:   Top Mobile Phone Companies in India

b) StoreFront Mobile Phone Repair Operation

This is one of the most traditional and proven models of opening a mobile phone repair business. This type of operation demands moderate capital investment. And definitely, the business returns more lucrative revenue than a franchise operation.

c) Home Based Mobile Phone Repairing Service

This is another great phone repair business model you can operate with a small startup capital investment. As the name refers, you will provide the service at the client’s doorstep. However, here also you must have a servicing center of your own. If you find any critical issues, then you might consider bringing the phone with you to fix the major faults.

3. Learn the Skills & Get Certified

Skill is the most important aspect of this business. In starting a cell phone repair business, you must have adequate skills to address the basic issues of fixing a damaged smartphone. Additionally, you must know the basics of industry trends. If you don’t have at least some basic skills, then it is impossible for you to start and operate the business. If you are already an expert and want to open this business, then you can directly jump to the next paragraph. However, if you don’t have that skill, you can consider joining the training classes.

4. Create a Business Plan

Crafting a business plan is the most essential and first action step in starting this business.  Develop a comprehensive business plan that outlines your goals, target market, services offered, pricing structure, marketing strategies, and financial projections. This plan will serve as a roadmap for your business and can help attract potential investors or secure financing.

5. Select Services

Generally, a mobile phone repairing company offers services like repairing basic feature phones, smartphones, iPhones, tablets, etc. In addition to that, you can offer several specific repair services too. Some of the most popular services are

• Screen repair and replacement
• Battery repair and replacement
• Button and headphone jack repair and replacement
• Camera and sensor repair and replacement
• Water damage repair
• Software updates
• Other repair and replacement

6. Registration & Licensing

After crafting the plan, you have to register your business . Additionally, you must apply for the necessary licenses and permissions. Basically, it varies from state to state. Therefore, it is advisable to check the licensing factors with local consultants. In addition to that, you must be aware of upcoming tax liabilities and compliance liabilities too.

7. Arrange Finance for Mobile Phone Repairing Business

Generally, the mobile phone repair business demands moderate capital investment . However, the amount of investment depends on the business model and business size. A storefront operation demands investment for establishing the store. Some of the basic investment areas are equipment cost, manpower cost, and operation costs including administrative and promotional expenses.

Having a well-written business plan will come in handy when applying for a business loan to financial institutions. Also, you use your credit card judiciously, if a limited fund is required.

8. Source Basic Mobile & Smart Phone Repair Equipment

The business demands specific arrangements for the right equipment. Some of the basic repair tools are wire cutters, small Phillips screwdrivers, flat-head screwdrivers, heat guns, adhesives, Isopropyl alcohol, and a soldering station. You can check at Amazon for the latest price on mobile phone repair kits. Additionally, you must have a computer with an internet connection. And definitely a working desk setup for doing the repairing jobs.

9. Hire Expert Personnel

Basically, the manpower requirement depends on the business model and the size of the business. And if you want to hire employees then never compromise with the quality of the personnel because the employees are the biggest aspect of any startup operation.

10. Business Setup

According to the specific business model, establish the workstation. If you want to operate the business from a storefront location, then select the right retail space for it. Try to select a location in a busy area with high traffic. You can also set up the workstation at your home and offer a doorstep delivery service. Decorate the workspace with essential furniture and equipment and a waiting area for customers. Set up a clean and organized workspace with proper lighting and ventilation. Finally, arrange the invoice-raising systems. You can consider using good business accounting software to get day-to-day track records. Also, install POS software for making payments easier for customers. Furthermore, select a catchy name for your mobile phone shop repair business.

11. Set Competitive Pricing

Research the market to determine competitive pricing for your repair services. Consider factors such as the complexity of repairs, the cost of spare parts, and your operating expenses. Offer transparent pricing to your customers, providing estimates for repairs before initiating the work.

12. Promote Your Business

Regardless of your mobile phone repair business model, you must promote your business . According to your target audience and investment capacity, craft a marketing plan. You must put an effort into making people aware of your services. It would be great if you can create a website for your mobile phone repair shop business. This will create confidence among customers but also will help you to reach a wider audience. Additionally, make your business available in the local classifieds. Also, you can consult with a digital marketing company to create a digital marketing plan for your mobile phone repair business.

Frequently Asked Questions

How much does a cell phone repair technician make.

How Much Does a Mobile Phone Repair Technician Make? If you average a revenue of around Rs. 250 per repair and you fix 8 devices a day, you can have a revenue of Rs. 2000 per day. So, approximately, you can make around 60,000 Rupees per month at ease.

What is the Cost of Starting a Mobile Phone Repair Shop?

It is needless to say the investment will depend on the size and scale of your mobile shop. However, the cost of starting a mobile-phone repair shop on a small scale will be a minimum of Rs. 1 Lac. The space cost is not included.

Is Mobile Phone Repairing Business Profitable?

it is without saying, the mobile phone repairing business is enormously profitable in this part of the world. As more and more smartphones are being sold, the need for professional mobile phone repair technicians will increase. However, one needs to be adequately trained for repairing the latest models of smartphones. Furthermore, proper business planning and effective promotional activities must be initiated to make the mobile phone repairing business more profitable.

Do I need any certifications or licenses to start a mobile phone repair shop?

In India, there are no specific certifications or licenses required to start a mobile phone repair shop. However, it is advisable to register your business as a sole proprietorship or a private limited company and obtain the necessary business licenses and permits as per local regulations.

How can I keep up with the evolving technology in mobile phones?

Stay updated with the latest mobile phone technology by regularly attending workshops, seminars, and industry conferences. Follow reputable online resources, join online forums, and engage in continuous learning to stay informed about new models, repair techniques, and software updates.

How can I ensure the quality of my mobile phone repairs?

Focus on using genuine spare parts and tools, employ skilled technicians, and maintain a rigorous quality control process. Test each repaired device thoroughly before returning it to the customer. Providing warranties on repairs can also instill confidence in your customers about the quality of your services.

What are the common challenges in the mobile phone repair business?

Some common challenges include sourcing genuine spare parts, keeping up with evolving technology, managing competition, dealing with warranty issues, and maintaining profitability while offering competitive pricing. However, effective inventory management and building strong relationships with suppliers can help mitigate these challenges.

Can I offer doorstep repair services?

Yes, you can offer doorstep repair services as an additional service. This can be particularly helpful for customers who are unable to visit your repair shop. However, ensure that you have proper systems in place to manage logistics and maintain the quality of repairs conducted outside your premises.

Mobile Auto Mechanic Business Plan [Sample Template]

By: Author Tony Martins Ajaero

Home » Business ideas » Automotive Industry » Auto Repair

Are you about starting a mobile mechanic company? If YES, here is a complete sample mobile mechanic business plan template & feasibility report you can use for FREE .

Since the invention of automobile, a whole lot of business opportunities have been created around the automobile industry and the mobile auto mechanic repair business is one of them. All over the world, car repair is one business that never goes into extinction.

This is because daily, fleets of cars are being added to the garages of people and so whether it is a brand-new car or a fairly used one, you can be sure that sometime in the future car repair would be inevitable.

As long as people use their cars and trucks regularly, there will always be reasons for them to visit an auto workshop or hire the services of mobile mechanics if indeed they want these vehicles to continue to ply the roads. This is because you can never rule out wear and tear when a machine is in use.

People call auto mechanics for different reasons; it could be for routine servicing, major repair works, or for refurbishing their cars. For whatever reasons; mobile auto mechanic business will always translate to money for the owner of the repair garage.

In some climes, you would be required to own a license to start this type of business; if it applies to you, be sure to get all the trainings and documentation needed. This is so that getting issued an operating license from the licensing office would be a lot easier.

If indeed you want to operate a corporate mobile auto mechanic repair business, you must go all the way to get it registered with the corporate affairs department of your state or country.

Although you can operate an unregistered mobile auto mechanic business in some countries, operating a registered one is the best way to go because it would position you to do business with corporate entities and it will enable your clients to trust you to come to their homes.

Now that you have decided to start your own mobile auto mechanic repair business, it is important that you sit back to create plans on how to raise startup capital, how to attract clients, how to generate profits and how to run the business.

Below is a sample mobile auto mechanic repair business plan template that will help you successfully write yours with little or no stress;

A Sample Mobile Auto Mechanic Business Plan Template

1. industry overview.

The Auto Mechanics industry (mobile mechanic repair services inclusive) is amongst the highly thriving and profitable easy to setup auto services related business idea an entrepreneur who is a trained mechanic can successfully start.

All over the world, car repair is one business that never goes into extinction. This is because daily, fleets of cars are being added to the garages of people and so whether it is a brand-new car or a fairly used one, you can be sure that sometime in the future car repair would become inevitable.

The Auto Mechanics industry of which mobile auto mechanic repair services is a part of provides mechanical and electrical repair and maintenance work for cars, trucks, vans and trailers et al. Players in this industry include self-employed mechanics, auto repair shops, garages and car care centers established by automobile manufacturing companies.

It is important to state that the auto repair industry does not include car dealerships, auto parts retailers or gas stations that provide industry services. So also, the industry services do not include auto bodywork, car washes, oil changes or air conditioning repair

The mobile auto mechanic repair business is an open line of business hence a low level of market share concentration. Even though large automobile companies operate in the industry, revenue is also spread among thousands of small auto garages and even mobile auto repair businesses.

As a matter of fact, no single auto repair shop or auto company can account for more than 5.0 percent of the total revenue generated in the industry. This is the reason why smaller auto repair shops cum mobile auto mechanic services accounts for a large percent of the players in the auto repair services industry.

The Auto Mechanics industry of which mobile auto mechanic repair services is a part of is indeed a large industry and pretty much active in countries such as United States of America, United Kingdom, Germany, France, Italy, Holland, Sweden, Switzerland, Australia and Canada et al.

Statistics has it that in the united states of America alone, there are about 254,970registered and licensed (accredited) Auto Mechanics garages (mobile inclusive) scattered all across the United States responsible for employing about 562,530 people and the industry rakes in a whooping sum of $64 billion annually.

The industry is projected to grow at 3.2 percent annual growth within 2011 and 2016. It is important to state that there is no establishment in this industry that has a lion market share. The Auto Mechanics industry has grown steadily over the last five years and it is projected to continue to enjoy steady growth.

Individuals and businesses have increased demand for auto repair services, as rising per capita disposable income and corporate profit encourages consumers to opt for auto repair and maintenance services over do-it-yourself repair. Going forward, disposable income levels are expected to continue to grow, encouraging some consumers to spend more on the maintenance and repair of their automobiles.

Over and above, the mobile auto mechanic repair business is very open to any aspiring entrepreneur who has acquired the required trainings, skills and perhaps professional certifications to start his or her own business and of course make good money from the industry.

2. Executive Summary

Thomas Gusto Mobile Mechanic Services®, LLC is a U.S based and licensed mobile mechanic repair garage. We have been able to secure all the necessary permits to operate in Miami Beach, Florida – United States of America and we will have active presence in other cities all across Florida such as Green acres City, Miami, Jacksonville, Clearwater, Tampa, Fort Lauderdale, North Miami, West Palm Beach, Palm Harbor, Deltona, Orlando, Palm Bay and Panama City et al.

We are a mobile mechanic repair services company that is set to compete in the highly competitive and fragmented auto repair and maintenance services industry not only in Miami Beach – Florida, but also throughout the United States market because we intend expanding our services across key cities in the United States of America.

Thomas Gusto Mobile Mechanic Services®, LLC will offers mobile auto mechanic repair services such as repairing and replacing automotive engines, performing general automotive repairs, repairing trucks, repairing and replacing automotive exhaust systems, repairing and replacing mufflers, repairing automotive transmissions, repairing automotive brakes, performing automotive electric repairs, performing automotive wheel alignments, and repairing automotive radiators for cars, trucks, vans and trailers et al.

Our business goal is to become one of the leading mobile auto mechanic services company in the United States and we will make sure that we do all we can to compete favorably with leaders in the industry.

We have some of the latest auto mechanic tools and equipment that can easily be moved from one point to another. Our workers are going to be selected from a pool of certified and highly experienced auto repair mechanics and technicians in and around Miami Beach – Florida and also from any part of the United States of America as the business grows.

We will make sure that we take all the members of our workforce through the required trainings that will position them to meet the expectation of the company and to compete with leading mobile mechanic repair companies, auto repair garages and services centers in the United States and throughout the globe.

At Thomas Gusto Mobile Mechanic Services®, LLC, our client’s best interest will always come first, and everything we do will be guided by our values and professional ethics. We will ensure that we hold ourselves accountable to the highest standards by meeting our client’s needs precisely and completely.

We will cultivate a working environment that provides a human, sustainable approach to earning a living, and living in our world, for all our partners, employees and for our clients.

Thomas Gusto Mobile Mechanic Services®, LLC is private registered business that is owned by Engr. Thomas Gusto an auto mechanical engineer per excellence who graduated with from Illinois Institute of Technology (B.Engr.) and his immediate family members.

Thomas Gusto has well over 15 years of hands on experience working for some of the leading brands in the Auto repair industry in the United States of America.

3. Our Products and Services

Thomas Gusto Mobile Mechanic Services®, LLC is established with the aim of maximizing profits in the mobile auto mechanic repair line of business.

We want to compete favorably with the leading auto repair companies in the United States which is why we have but in place a competent quality assurance team that will ensure that every repairs, services and maintenance jobs carried out by us or related services rendered meet and even surpass our customers’ expectations.

We will work hard to ensure that Thomas Gusto Mobile Mechanic Services®, LLC is not just accepted in Miami Beach – Florida but also in other cities Florida and in the United States of America where we intend opening our garages.

We are in the mobile mechanic repairs line of business to make profits and we will ensure that we do all that is permitted by the law in the United States of America to achieve our aims and ambitions of setting up the business Our products and services are listed below;

• Repairing and replacing automotive engines
• Performing general automotive repairs
• Powertrain repair services
• Brake repair services
• Scheduled and preventive repair and maintenance services
• Repairing trucks
• Repairing and replacing automotive exhaust systems
• Repairing and replacing mufflers
• Repairing automotive transmissions
• Repairing automotive brakes
• Performing automotive electric repairs
• Performing automotive wheel alignments
• Repairing automotive radiators
• Wheel alignment and repair services
• Other repair and maintenance services

N.B : Please note that all the services listed above will be carried out in any location (home or offices premises et al) as requested by our clients

4. Our Mission and Vision Statement

• Our vision is to establish a standard and world class one stop mobile auto mechanic services business whose services and brand will not only be accepted in Miami Beach – Florida but also in other cities in the United States of America.
• Our mission is to provide professional mobile auto repair, maintenance services and other auto repair related services that will assist businesses, individuals, households and non-profit organizations who owns automobiles in ensuring that their automobiles are always in good shape.
• We want to build a mobile auto mechanic business that can favorably compete with other leading brands in the automobile maintenance and repair services industry.

Our Business Structure

Thomas Gusto Mobile Mechanic Services®, LLC is a mobile auto mechanic repair and maintenance business that intend starting small in Miami Beach – Florida, but hope to grow big in order to compete favorably with leading mobile mechanic repair business, automobile repair garages and automobile servicing centers in the industry both in the United States and on a global stage.

We are aware of the importance of building a solid business structure that can support the picture of the kind of world class business we want to own. This is why we are committed to only hire the best hands within our area of operations. In view of the above, we have decided to hire qualified and competent hands to occupy the following positions;

• Chief Executive Officer

Human Resources and Admin Manager

• Mechanic Supervisor
• Sales and Marketing Executive

Mobile Auto Mechanics

Client Service Executive

5. Job Roles and Responsibilities

Chief Executive Officer – CEO:

• Increases management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions; providing educational opportunities.
• Creates, communicates and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for fixing prices and signing business deals
• Responsible for providing direction for the business
• Creates, communicates, and implements the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
• Responsible for signing checks and documents on behalf of the company
• Evaluates the success of the organization
• Reports to the board

Mechanic Supervisor:

• Serves as project manager of the organization; works directly with employees
• Develops strategic plan by studying new automobile technological, and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; making mid-course corrections.
• Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; coordinating actions with corporate staff.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Makes certain that the mobile auto repair and maintenance department perform efficiently, coordinate employee efforts, and facilitate communications between management and computer repairs and maintenance engineers and technicians
• Ensures that the organization work in line with international best practices
• Responsible for overseeing the smooth running of HR and administrative tasks for the organization
• Designs job descriptions with KPI to drive performance management for clients
• Regularly hold meetings with key stakeholders to review the effectiveness of HR Policies, Procedures and Processes
• Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
• Defining job positions for recruitment and managing interviewing process
• Carries out staff induction for new team members
• Responsible for training, evaluation and assessment of employees
• Responsible for arranging travel, meetings and appointments
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Oversees the smooth running of the daily office activities.

Sales and Marketing Manager

• Manages external research and coordinate all the internal sources of information to retain the organizations’ best customers and attract new ones
• Model demographic information and analyze the volumes of transactional data generated by customer
• Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of development projects.
• Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
• Responsible for handling business research, market surveys and feasibility studies for clients
• Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
• Develop, execute and evaluate new plans for expanding increase sales
• Create new markets cum businesses for the organization
• Empower and motivates the sales team to meet and surpass agreed targets

Accountant / Cashier:

• Responsible for preparing financial reports, budgets, and financial statements for the organization
• Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
• Responsible for financial forecasting and risks analysis.
• Performs cash management, general ledger accounting, and financial reporting for one or more properties.
• Responsible for developing and managing financial systems and policies
• Responsible for administering payrolls
• Ensures compliance with taxation legislation
• Handles all financial transactions for Thomas Gusto Mobile Mechanic Services®, LLC
• Serves as internal auditor for Thomas Gusto Mobile Mechanic Services®, LLC.
• Repairs and replaces automotive engines
• Performs general automotive repairs
• Handles Powertrain repair services
• Handles Brake repair services
• Repairs trucks
• Repairs and replacing automotive exhaust systems
• Repairs and replacing mufflers
• Repairs automotive transmissions
• Repairs automotive brakes
• Performs automotive electric repairs
• Performs automotive wheel alignments
• Repairs automotive radiators
• Handles wheel alignment and repair services
• Handles other repair and maintenance services
• Welcomes clients and potential clients by greeting them in person or on the telephone; answering or directing inquiries.
• Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
• Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
• Manages administrative duties assigned by the creative director in an effective and timely manner
• Consistently stays abreast of any new information on the organizations’ products, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries
• Receives parcels / documents for the organization
• Distributes mails in the organization
• Handles any other duties as assigned the line manager

6. SWOT Analysis

Thomas Gusto Mobile Mechanic Services®, LLC engaged the services of a core professional in the area of business consulting and structuring to assist our organization in building a well – structured mobile auto mechanic business that can favorably compete in the highly competitive auto maintenance and repair service industry in the United States and the world at large.

Part of what the team of business consultant did was to work with the management of our organization in conducting a comprehensive SWOT analysis for Thomas Gusto Mobile Mechanic Services®, LLC. Here is a summary from the result of the SWOT analysis that was conducted on behalf of Thomas Gusto Mobile Mechanic Services®, LLC;

Our core strength lies in the power of our team; our workforce. We have a team of certified and highly trained and experience automobile maintenance and repair mechanics, a team with excellent qualifications and experience in various niche areas in the automobile maintenance and repair service industry.

Aside from the synergy that exist in our carefully selected workforce, our services will be guided by best practices in the industry and we are well equipped with the right tools to carry auto repair, services and maintenance jobs in any location within our perimeter of operations.

As a new mobile mechanic repair and maintenance business in Miami Beach – Florida, it might take some time for our mobile mechanic repair and maintenance business to break into the market and gain acceptance especially from top profile clients in the already saturated and highly competitive auto maintenance and repair services industry; that is perhaps our major weakness.

Another weakness is that we may not have the required cash to pump into promoting our business the way we would want to.

• Opportunities:

No doubt, the opportunities in the auto maintenance and repair services industry is massive considering the number of individuals and corporate organizations who owns automobile in the United States and who would really appreciate home services.

As a mobile mechanic repair and maintenance garage, we are ready to take advantage of any opportunity that is available in the industry.

Just like any other business, one of the major threats that we are likely going to face is economic downturn. It is a fact that economic downturn affects purchasing / spending power. Another threat that may likely confront us is the arrival of a new auto repair and maintenance garage in same location where our target market exist and who may want to adopt same Business model like us.

7. MARKET ANALYSIS

• Market Trends

One good thing about the Auto Repair industry is that, it is an open industry hence a low level of market share concentration. Even though large automobile companies operate in the industry, revenue is also spread among thousands of small auto garages and even mobile auto repair businesses.

As a matter of fact, no single auto repair shop or auto company can account for more than 5.0 percent of the total revenue generated in the industry. This is the reason why mobile mechanic businesses and smaller auto repair shops accounts for a large percent of the players in the auto repair services industry.

It is a known trend in developed world and even developing world to find steady growth in the Auto Repair Services Industry, as a matter of fact, the Auto Repair Services industry has grown steadily over the last five years in the United States of America and it is projected to continue to enjoy steady growth.

Individuals and businesses have increased demand for mobile auto repair services, as rising per capita disposable income and corporate profit encourages consumers to opt for auto repair and maintenance services over do-it-yourself repair.

Going forward, disposable income levels are expected to continue to grow, encouraging some consumers to spend more on the maintenance and repair of their automobiles.

Lastly, it is now becoming trendy to find mechanics, automobile engineers and technicians who do not have the required finance to rent a shop opt for mobile auto repair garage business; they are known to move around especially on highways with their complete tool box looking for broken down cars, trucks and vans et al to fix.

8. Our Target Market

Before starting our mobile mechanic repair and maintenance garage in Miami Beach – Florida, we conducted a market survey and feasibility studies and we are certain that there is a wide range of both corporate and individual clients who would need the services of a mobile mechanic repair and maintenance garages especially haulage companies and transport companies.

In view of that, we have created strategies that will enable us reach out to various corporate organizations and households who we know can’t afford to do without our services. Below is a list of the people and organizations that we have specifically market our products and services to;

• Banks, Insurance Companies and other related Financial Institutions
• Blue Chips Companies
• Corporate Organizations
• Manufacturers and Distributors
• Transport Companies
• Haulage Companies
• Individuals and households
• School with transportation system for students

Our competitive advantage

Surviving in the business world as a mobile mechanic repair and maintenance company requires more than, your expertise, knowing how to deliver standard auto repairs and maintenance jobs but also how to network with key people that matters; decision makers that can decide who will get an auto repair and maintenance contract.

Without a shadow of doubt, there are loads of big time investors (Automobile manufacturing companies), that have a stake in the automobile maintenance and repair services industry; but one thing is certain, there is room big enough to accommodate both the big automobile repair, servicing and maintenance garages and the small ones as well and even a mobile mechanic company.

What smaller mobile mechanic maintenance, servicing and repair garages need to do to survive in the industry is to concentrate on providing automobile repair, maintenance and servicing to households, individuals, haulage companies, small transport companies, schools, hospitals and hotels et al before bidding for big auto repair, servicing and maintenance contracts from large corporations ( franchise from automobile manufacturing companies to run their service centers ) and government agencies (Public Works Department et al).

We are quite aware that to be highly competitive in the automobile maintenance, servicing and repair industry means that you are not only expected to be able to deliver consistent and highly reliable auto repair, servicing and maintenance jobs, but you must be able to meet set targets.

No one would want to continue to hire your services if don’t always meet up with the target date of completion of projects. Our competitive advantage lies in the power of our team; our workforce.

We have a team of certified and highly trained and experience automobile maintenance and repair mechanics, a team with excellent qualifications and experience in various niche areas in the automobile maintenance and repair service industry.

Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category (startups mobile mechanic companies, automobile maintenance, servicing and repair businesses in the United States) in the industry.

It will enable them to be more than willing to build the business with us and help deliver our set goals and achieve all our business aims and objectives.

9. SALES AND MARKETING STRATEGY

• Sources of Income

Thomas Gusto Mobile Mechanic Services®, LLC is established with the aim of maximizing profits in the auto repair, maintenance and servicing industry and we are going to go all the way to ensure that we do all it takes to meet and surpass the expectations of all our clients.

Thomas Gusto Mobile Mechanic Services®, LLC will generate income by going to any locations within our areas of operations as requested by our clients by offering the following auto maintenance, servicing and repair related services;

• Power train repair services

10. Sales Forecast

One thing is certain, there would always be haulage companies, transportation companies, corporate organization, government agencies, households and individual who would need to hire the services of mobile auto mechanic repair services providers to fix to fix their cars, vans, and trucks et al.

We are well positioned to take on the available market in the mobile mechanic maintenance, servicing and repair services line of business and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow our company to enviable heights.

We have been able to critically examine the mobile auto maintenance, servicing and repair market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projections are based on information gathered on the field and some assumptions that are peculiar to similar startups in Miami Beach – Florida.

Below is the sales projection for Thomas Gusto Mobile Mechanic Services®, LLC. It is based on the location of our business and of course the wide range of mobile auto repair, servicing and maintenance services and target market;

• First Fiscal Year-: $250,000
• Second Fiscal Year-: $450,000
• Third Fiscal Year-: $ 750,000

N.B : This projection is done based on what is obtainable in the industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same auto maintenance, servicing and repair services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

• Marketing Strategy and Sales strategy

We are mindful of the fact that there is stiffer competition in the automobile maintenance, servicing and repair industry; hence we have been able to hire some of the best marketing experts to handle our sales and marketing.

Our sales and marketing team will be recruited based on their vast experience in the automobile maintenance, servicing and repair industry and they will be trained on a regular basis so as to be well equipped to meet their targets and the overall business goal of Thomas Gusto Mobile Mechanic Services®, LLC.

Our corporate goal is to grow Thomas Gusto Mobile Mechanic Services®, LLC to become one of the top 10 mobile mechanic maintenance, servicing and repair garage brands in the United States of America which is why we have mapped out strategy that will help us take advantage of the available market and grow to become a major force to reckon with not only in Miami Beach – Florida but also in other cities in the United States of America where we intend marketing our services.

Thomas Gusto Mobile Mechanic Services®, LLC is set to make use of the following marketing and sales strategies to attract clients;

• Introduce our mobile mechanic maintenance, servicing and repair garage by sending introductory letters alongside our brochure to transport companies, haulage companies, individuals who own automobiles, households, corporate organizations, religious organizations and key stake holders.
• Promptness in bidding for auto repair, servicing and maintenance contract from the government, haulage companies, transport companies and other cooperate organizations
• Advertise our business in relevant business automobile magazines, newspapers, TV stations, and radio station.
• List our business on yellow pages ads (local directories)
• Attend relevant international and local expos, seminars, and business fairs et al
• Create different packages for different category of clients in order to work with their budgets and still deliver excellent services
• Leverage on the internet to promote our business
• Engage direct marketing approach
• Encourage word of mouth marketing from loyal and satisfied clients
• Join local chambers of commerce and industries with the aim of networking and marketing our business

11. Publicity and Advertising Strategy

We have been able to work with our brand and publicity consultants to help us map out publicity and advertising strategies that will help us walk our way into the heart of our target market.

We are set to become the number one choice for both corporate clients and individual clients in the whole of Miami Beach – Florida and other cities in the United States of America where we intend opening marketing our services which is why we have made provisions for effective publicity and advertisement of our company.

Below are the platforms we intend to leverage on to promote and advertise Thomas Gusto Mobile Mechanic Services®, LLC;

• Place adverts on both print (newspapers and magazines) and electronic media platforms
• Sponsor relevant community based events / programs
• Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, YouTube, Google + et al to promote our services
• Install our Bill Boards on strategic locations all around Miami Beach – Florida
• Engage in road show from time to time in targeted neighborhoods
• Distribute our fliers and handbills in target areas
• Contact corporate organizations by calling them up and informing them of Thomas Gusto Mobile Mechanic Services®, LLC and the services we offer
• List our auto repair, servicing and maintenance business in local directories / yellow pages
• Advertise our mobile mechanic repair, servicing and maintenance business in our official website and employ strategies that will help us pull traffic to the site.
• Ensure that all our staff members wear our branded shirts and all our vehicles are well branded with our company logo et al.

12. Our Pricing Strategy

At Thomas Gusto Mobile Mechanic Services®, LLC we will keep the prices of our services below the average market rate for all of our customers by keeping our overhead low and by collecting payment in advance from corporate organizations who would steadily hire our services for routine servicing, maintenance and repairs. In addition, we will also offer special discounted rates to all our customers at regular intervals.

We are aware that there are some one – off jobs or government contracts which are always lucrative, we will ensure that we abide by the pricing model that is expected from contractors or organizations that bid for such contracts.

• Payment Options

The payment policy adopted by Thomas Gusto Mobile Mechanic Services®, LLC is all inclusive because we are quite aware that different customers prefer different payment options as it suits them but at the same time, we will ensure that we abide by the financial rules and regulation of the United States of America. Here are the payment options that Thomas Gusto Mobile Mechanic Services®, LLC will make available to her clients;

• Payment via bank transfer
• Payment with cash
• Payment via credit cards / Point of Sale Machines (POS Machines)
• Payment via online bank transfer
• Payment via check
• Payment via mobile money transfer
• Payment via bank draft

In view of the above, we have chosen banking platforms that will enable our client make payment for all our services without any stress on their part. Our bank account numbers will be made available on our website and promotional materials to clients who may want to deposit cash or make online transfer for our services.

13. Startup Expenditure (Budget)

In setting up any business, the amount or cost will depend on the approach and scale you want to undertake. If you intend to go big by renting a place, then you would need a good amount of capital as you would need to ensure that your employees are well taken care of, and that your facility is conducive enough for workers to be creative and productive.

This means that the start-up can either be low or high depending on your goals, vision and aspirations for your business. The tools and equipment that will be used are nearly the same cost everywhere, and any difference in prices would be minimal and can be overlooked.

As for the detailed cost analysis for starting a mobile mechanic repair and maintenance garage; it might differ in other countries due to the value of their money. However, this is what it would cost us to set up Thomas Gusto Mobile Mechanic Services®, LLC in the United of America;

• Business incorporating fees in the United States of America will cost – $750.
• The budget for Liability insurance, permits and license will cost – $3,500
• The amount required to purchase the needed trucks, mobile tool box and repair equipment – $50,000
• The amount required to purchase the needed software applications to run our business – $3,500
• Launching an official Website will cost – $500
• The amount need to pay bills and staff members for at least 2 to 3 months – $70,000
• Additional Expenditure such as Business cards, Signage, Adverts and Promotions will cost – $5,000

Going by the report from the market research and feasibility studies conducted, we will need about one hundred and fifty thousand ( 150,000 ) U.S. dollars to successfully set – up a medium scale but standard mobile mechanic repair, maintenance and servicing garage in the United States of America. Please note that the salary of workers for one month is part of the budget.

Generating Funds / Startup Capital for Thomas Gusto Mobile Mechanic Services®, LLC

Thomas Gusto Mobile Mechanic Services®, LLC is a business that will be owned and managed by Engr. Thomas Gusto and his immediate family members. They are the sole financial of the business which is why they decided to restrict the sourcing of the start – up capital for the business to just three major sources.

These are the areas we intend generating our start – up capital;

• Generate part of the start – up capital from personal savings and sale of his stocks
• Generate part of the start – up capital from friends and other extended family members
• Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $50,000 ( Personal savings $40,000 and soft loan from family members $10,000 ) and we are at the final stages of obtaining a loan facility of $100,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

The future of a business lies in the numbers of loyal customers that they have the capacity and competence of the employees, their investment strategy and the business structure. If all of these factors are missing from a business (company), then it won’t be too long before the business close shop.

One of our major goals of starting Thomas Gusto Mobile Mechanic Services®, LLC is to build a business that will survive off its own cash flow without the need for injecting finance from external sources once the business is officially running.

We know that one of the ways of gaining approval and winning customers over is to offer our mobile auto maintenance, servicing and repair services a little bit cheaper than what is obtainable in the market and we are well prepared to survive on lower profit margin for a while.

Thomas Gusto Mobile Mechanic Services®, LLC will make sure that the right foundation, structures and processes are put in place to ensure that our staff welfare are well taken of. Our company’s corporate culture is designed to drive our business to greater heights and training and retraining of our workforce is at the top burner.

As a matter of fact, profit-sharing arrangement will be made available to all our management staff and it will be based on their performance for a period of three years or more. We know that if that is put in place, we will be able to successfully hire and retain the best hands we can get in the industry; they will be more committed to help us build the business of our dreams.

Check List / Milestone

• Business Name Availability Check: Completed
• Business Incorporation: Completed
• Opening of Corporate Bank Accounts various banks in the United States: Completed
• Opening Online Payment Platforms: Completed
• Application and Obtaining Tax Payer’s ID: In Progress
• Application for business license and permit: Completed
• Purchase of All form of Insurance for the Business: Completed
• Conducting Feasibility Studies: Completed
• Generating part of the start – up capital from the founders: Completed
• Writing of Business Plan: Completed
• Drafting of Employee’s Handbook: Completed
• Drafting of Contract Documents: In Progress
• Design of Logo for the business: Completed
• Purchase of repair and servicing tools and equipment: Completed
• Graphic Designs and Printing of Packaging Marketing / Promotional Materials: Completed
• Recruitment of employees: In Progress
• Purchase of the needed tool box, truck, furniture, office equipment, software applications, electronic appliances and facility facelift: In progress
• Creating Official Website for the business: In Progress
• Creating Awareness for the business: In Progress
• Health and Safety and Fire Safety Arrangement: In Progress
• Establishing business relationship with vendors and key players in various industries: In Progress

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Sample Cell Phone Repair Shop Business Plan

• June 26, 2023

CELL PHONE REPAIR COMPANY BUSINESS PLAN SAMPLE

Whatever the case, a cell phone repair business comes to the aid of phone users whose phones have developed faults and need repairs. It is already assumed that the business owner must have been adequately trained in this field of business (phone repairs).

Daily, there are tons of new phones rolling out of production lines across the world, waiting to be distributed worldwide. With this comes the need for maintenance and repair.

SEE: HOW TO START A PHONE COMPANY

Repairs need to be carried out  on phones due to either prolonged usage which results in some parts of the phone becoming old and needing replacement or servicing, or faults from the source of manufacture, resulting in the phone either being shipped back to the manufacturer (covered by the warranty agreement) or being fixed by a local phone technician.

Which Type of Business; Franchise or Starting From Scratch?

This is essential in any worth cell phone repair business. The entrepreneur has to decide whether to buy into an available cell phone repair franchise or to start from scratch. Making your mind on what option to choose brings clarity to the purpose.

• Start With a Business Plan

This is very crucial to any meaningful business venture. No matter the size of the business, a business plan is a highly required document for business survival and growth. This document will help in measuring business growth and progress achieved.

It can be used to reveal if a business concern has reached its target or not. Because of the importance of this document, when applying for loans, it is a major requirement. It is required because the lender wants to see if the business you intend venturing into stands a chance of survival and profitability.

The business plan reveals all of this, as it shows if an investor knows what he/she is doing. It consists of a marketing plan, a business plan, and the financial projections section which is most crucial to revealing if a business has a future or not.

• Get an Operating License

This is a requirement for operation associated with all cell phone repair businesses. Before owning a cell phone repair business, it is recommended that the technician(s) is/are certified by the relevant regulatory body vested by law to regulate the activities of the cell phone repair business.

This is mostly in place to protect the interest of the clients and also the interests of the business. Once this requirement is met, then the other procedures are carried out, eventually leading to the launch of the cell phone repair business.

• Get All Necessary Equipment Ready

By wanting to start up a cell phone repair business, this is a necessary step in the commencement of business operations. Without the tools required for repairs, it is impossible to start anything tangible.

Among the tools needed are the digitizer separator, an anti-static brush, suction cup, heat gun, universal smartphone tool kit among other equipment which can be found on eBay.com Hence, adequate preparations must have been made in purchasing the tools and equipment needed, including the office furniture and renting the shop from where the business would be located.

• Following Your Business Plan

This is necessary if you are to realize meaningful growth in your cell phone repair business. Every aspect of the business as laid down in the business plan must be followed or implemented carefully.

This is especially true of the marketing, operational and management sections as they are the first areas that will need to be gotten right. All the contents of your business plan should be binding on your business and followed with all vigor and diligence.

• Get the Services of an Accountant

This is very necessary as the accountant helps in tracking the cash flow in and out of the business and balancing the same to ensure that the business is not losing out through unnecessary expenditures helping to block harmful leakages.

Through the services rendered by the accountant, the entrepreneur can have a wholesome look of the business operations to know if things are going right or wrong and to effect necessary changes in grey areas requiring urgent attention.

• Location is Key

This is a key requirement for businesses, especially a cell phone repair business. The location of this type of business can be the difference between profits and losses.

For a cell phone repair business, it should be located in areas with a lot of foot traffic such as in shopping malls or within the central business districts to benefit from the opportunities inherent in the population.

• What is your Niche?

This is necessary to guard against the tendency for disorganization. Knowing your niche or your particular area of specialization in the cell phone repair business industry helps in giving a clearer vision and goal to the business.

There are various products or brands (such as Apple phone products, Samsung, Xiaomi amongst many others) with an attendant variety in phone repair businesses than specialize in particular brands. However, some repair all phone brand types, but whatever the case, you have to know what works for you and stick by it.

• Your First Clients

These are most likely to be one’s associates, friends, family, and close relatives. These set of people will help in advertising or building your client base through word of mouth marketing until the business begins to have other loyal clientele that will only stick around if the cell phone repair services rendered to them are satisfactory.

CELL PHONE REPAIR BUSINESS PLAN EXAMPLE

Here is a sample business plan for starting a cell phone repair shop.

This article offers tips for people that are interested in starting up a cell phone repair company. It contains the needed information that is needed to write a simple and detailed business plan for a cell phone repair company.

Below is a cell phone repair company business plan sample

Business Name: Blue Skye Cell Phone Repair Company

Executive Summary

Our Products and Services

Vision Statement

Mission Statement

Business Structure

Market Analysis

• Sales and Marketing Strategy

Financial Plan

Competitive Advantage

Blue Skye phone repair company is a licensed phone repair company that offers all manner of cell phone repair services like fixing cell phones, fixing tablets, fixing smartphones, fixing tablets, battery replacement, screen repairs, and other phone associated issues. We own a facility in the heart of Detroit and have the aim of becoming one of the most successful phone repair companies in Detroit of all time.

Blue Skye phone Repair Company is owned by a James Blacky, a former engineer at Apple. Funding this business is not going to be much of an issue because James already has savings. In addition to his savings, James is looking to get loans from family, friends and also from the bank.

Blue Skye cellphone Repair Company is interested in making available cell phone repair services very affordable and available to residents of Detroit and other parts of the United States. From the heart of Detroit, we will offer quality cell phone repair services to both residents of Detroit and people living in other parts of the United States.

Our vision statement is to build a trustworthy tech repair company that can always be relied on to provide the needed cell phone repair services, anytime, any day.

Our mission is to create a cell phone repair firm that will be renowned for quality as well as reliability. We at Blue Skye Cell Phone Repair Company are not just interested in making profits, we also have the interest of our numerous clients at heart.

At blue Skye cell phone Repair Company, we are aware of recent trends in the cell repair industry. We aim to become and stay relevant by employing the best and just the best. That’s not all we have in mind to do, we will also ensure that those we hire to work with us are hired strictly on merit and for what they can offer.

As a result of the rapid increase in demand and the use of mobile phones in today’s world, there has been an increase in job opportunities for individuals with the skills for fixing cell phones. This need for cell phone repairers has been boosted by the availability of very sensitive and fragile phones

Target Market

After carrying out our research, we have come to discover that getting our potential clients to patronize us will be very easy with the right communication skills.

Our target market includes individuals from all walks of life. Some of them include smartphone owners in our catchment area, tablet owners in our environment, cell phone owners in our environment, and finally, organizations that employ the use of smartphones and cell phones in the day to day running of their businesses.

Sales and Marketing Strategies

We have carefully devised some strategies that will help us make good and quick sales in this business. Some of them include

• Top-notch customer service
• A reduced price
• Adverts in Newspapers

Source of Startup Capital

To get this business started, we will need at least $50,000. This money will be used in getting an office space, not forgetting the materials needed to run this company and also to sponsor adverts. At the moment, we have been able to raise 35,000 from personal savings, from gifts and loans from family and friends. The remaining amounts that are needed to start this business will be sourced from the bank.

It takes more than top-level IT skills to make it in the business of cell phone repairs. One vital ingredient that is needed to survive in this business and that should not be swept under the carpet is networking. The right network of professionals determines who gets what contract to repair, maintain and supply cell phones.

We aim at competing favorably in this business by being able to meet strict deadlines and work closely with our team of engineers

This is a business plan for Blue Skye Cell Phone Repair Company. It is a firm owned by James Blacky and will meet the cell phone needs of the residents of Detroit.

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Cell Phone Repair Business Plan Template & Guidebook

If you're looking to start a cell phone repair business but don't know how, then look no further. This comprehensive The #1 Cell Phone Repair Business Plan Template & Guidebook is the go-to resource for scaling your business and achieving success. Everything from budgeting and financing, marketing strategies, customer service tips and more are covered in this comprehensive guidebook – allowing you to create an optimized plan with confidence.

Get worry-free services and support to launch your business starting at $0 plus state fees.

• How to Start a Profitable Cell Phone Repair Business [11 Steps]
• 25 Catchy Cell Phone Repair Business Names:

How to Write a Cell Phone Repair Business Plan in 7 Steps:

1. describe the purpose of your cell phone repair business..

The first step to writing your business plan is to describe the purpose of your cell phone repair business. This includes describing why you are starting this type of business, and what problems it will solve for customers. This is a quick way to get your mind thinking about the customers’ problems. It also helps you identify what makes your business different from others in its industry.

It also helps to include a vision statement so that readers can understand what type of company you want to build.

Here is an example of a purpose mission statement for a cell phone repair business:

Our mission is to provide fast, reliable, and affordable mobile device repair services to individuals and businesses across the country. We strive to be a trusted and dependable partner to each of our clients, providing personalized service and attention to detail while delivering the highest quality results.

2. Products & Services Offered by Your Cell Phone Repair Business.

The next step is to outline your products and services for your cell phone repair business. 

When you think about the products and services that you offer, it's helpful to ask yourself the following questions:

• What is my business?
• What are the products and/or services that I offer?
• Why am I offering these particular products and/or services?
• How do I differentiate myself from competitors with similar offerings?
• How will I market my products and services?

You may want to do a comparison of your business plan against those of other competitors in the area, or even with online reviews. This way, you can find out what people like about them and what they don’t like, so that you can either improve upon their offerings or avoid doing so altogether.

3. Build a Creative Marketing Stratgey.

If you don't have a marketing plan for your cell phone repair business, it's time to write one. Your marketing plan should be part of your business plan and be a roadmap to your goals. 

A good marketing plan for your cell phone repair business includes the following elements:

Target market

• Who is your target market?
• What do these customers have in common?
• How many of them are there?
• How can you best reach them with your message or product?

Customer base 

• Who are your current customers? 
• Where did they come from (i.e., referrals)?
• How can their experience with your cell phone repair business help make them repeat customers, consumers, visitors, subscribers, or advocates for other people in their network or industry who might also benefit from using this service, product, or brand?

Product or service description

• How does it work, what features does it have, and what are its benefits?
• Can anyone use this product or service regardless of age or gender?
• Can anyone visually see themselves using this product or service?
• How will they feel when they do so? If so, how long will the feeling last after purchasing (or trying) the product/service for the first time?

Competitive analysis

• Which companies are competing with yours today (and why)? 
• Which ones may enter into competition with yours tomorrow if they find out about it now through word-of-mouth advertising; social media networks; friends' recommendations; etc.)
• What specific advantages does each competitor offer over yours currently?

Marketing channels

• Which marketing channel do you intend to leverage to attract new customers?
• What is your estimated marketing budget needed?
• What is the projected cost to acquire a new customer?
• How many of your customers do you instead will return?

Form an LLC in your state!

4. Write Your Operational Plan.

Next, you'll need to build your operational plan. This section describes the type of business you'll be running, and includes the steps involved in your operations. 

In it, you should list:

• The equipment and facilities needed
• Who will be involved in the business (employees, contractors)
• Financial requirements for each step
• Milestones & KPIs
• Location of your business
• Zoning & permits required for the business

What equipment, supplies, or permits are needed to run a cell phone repair business?

Equipment needed to run a Cell Phone Repair business includes:

• A laptop or desktop computer to diagnose and repair cell phones
• Specialized tools such as screwdrivers, soldering iron, pliers, etc.
• Replacement parts for cell phones such as screens, batteries, and speakers
• Cell Phone Repair manuals and technical reference materials

Supplies needed to run a Cell Phone Repair business include:

• Protective gear such as safety glasses and gloves
• Protective cases for customers' devices
• Isopropyl alcohol and cleaning cloths

5. Management & Organization of Your Cell Phone Repair Business.

The second part of your cell phone repair business plan is to develop a management and organization section.

This section will cover all of the following:

• How many employees you need in order to run your cell phone repair business. This should include the roles they will play (for example, one person may be responsible for managing administrative duties while another might be in charge of customer service).
• The structure of your management team. The higher-ups like yourself should be able to delegate tasks through lower-level managers who are directly responsible for their given department (inventory and sales, etc.).
• How you’re going to make sure that everyone on board is doing their job well. You’ll want check-ins with employees regularly so they have time to ask questions or voice concerns if needed; this also gives you time to offer support where necessary while staying informed on how things are going within individual departments too!

6. Cell Phone Repair Business Startup Expenses & Captial Needed.

This section should be broken down by month and year. If you are still in the planning stage of your business, it may be helpful to estimate how much money will be needed each month until you reach profitability.

Typically, expenses for your business can be broken into a few basic categories:

Startup Costs

Startup costs are typically the first expenses you will incur when beginning an enterprise. These include legal fees, accounting expenses, and other costs associated with getting your business off the ground. The amount of money needed to start a cell phone repair business varies based on many different variables, but below are a few different types of startup costs for a cell phone repair business.

Running & Operating Costs

Running costs refer to ongoing expenses related directly with operating your business over time like electricity bills or salaries paid out each month. These types of expenses will vary greatly depending on multiple variables such as location, team size, utility costs, etc.

Marketing & Sales Expenses

You should include any costs associated with marketing and sales, such as advertising and promotions, website design or maintenance. Also, consider any additional expenses that may be incurred if you decide to launch a new product or service line. For example, if your cell phone repair business has an existing website that needs an upgrade in order to sell more products or services, then this should be listed here.

7. Financial Plan & Projections

A financial plan is an important part of any business plan, as it outlines how the business will generate revenue and profit, and how it will use that profit to grow and sustain itself. To devise a financial plan for your cell phone repair business, you will need to consider a number of factors, including your start-up costs, operating costs, projected revenue, and expenses. 

Here are some steps you can follow to devise a financial plan for your cell phone repair business plan:

• Determine your start-up costs: This will include the cost of purchasing or leasing the space where you will operate your business, as well as the cost of buying or leasing any equipment or supplies that you need to start the business.
• Estimate your operating costs: Operating costs will include utilities, such as electricity, gas, and water, as well as labor costs for employees, if any, and the cost of purchasing any materials or supplies that you will need to run your business.
• Project your revenue: To project your revenue, you will need to consider the number of customers you expect to have and the average amount they will spend on each visit. You can use this information to estimate how much money you will make from selling your products or services.
• Estimate your expenses: In addition to your operating costs, you will need to consider other expenses, such as insurance, marketing, and maintenance. You will also need to set aside money for taxes and other fees.
• Create a budget: Once you have estimated your start-up costs, operating costs, revenue, and expenses, you can use this information to create a budget for your business. This will help you to see how much money you will need to start the business, and how much profit you can expect to make.
• Develop a plan for using your profit: Finally, you will need to decide how you will use your profit to grow and sustain your business. This might include investing in new equipment, expanding the business, or saving for a rainy day.

Frequently Asked Questions About Cell Phone Repair Business Plans:

Why do you need a business plan for a cell phone repair business.

A business plan is an important document that outlines the mission, goals, and objectives of a business. It also provides potential investors with an overview of the proposed business, its market potential, operational plans, financial projections, and more. Developing a business plan for a cell phone repair business can help entrepreneurs to determine the feasibility of their venture by assessing their market opportunity, operations and funding needs. Additionally, a comprehensive business plan can serve as an effective tool for securing start-up capital from banks and other investors.

Who should you ask for help with your cell phone repair business plan?

You should ask experienced business owners, mentors, and professionals in the cell phone or retail industry. You can also seek advice from small business advisors or consultants at your local Small Business Administration (SBA) office.

Can you write a cell phone repair business plan yourself?

Yes, you can. Writing a business plan for a cell phone repair business requires research and an understanding of the mobile device market, as well as addressing key issues such as funding, operational costs, marketing strategy and future goals. However, if you have the resources and drive to create a business plan on your own, there are many resources available online to help guide you in developing your plan. Additionally, there are several services that offer business plan consulting services specifically for cell phone repair businesses.

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I'm Nick, co-founder of newfoundr.com, dedicated to helping aspiring entrepreneurs succeed. As a small business owner with over five years of experience, I have garnered valuable knowledge and insights across a diverse range of industries. My passion for entrepreneurship drives me to share my expertise with aspiring entrepreneurs, empowering them to turn their business dreams into reality.

Through meticulous research and firsthand experience, I uncover the essential steps, software, tools, and costs associated with launching and maintaining a successful business. By demystifying the complexities of entrepreneurship, I provide the guidance and support needed for others to embark on their journey with confidence.

From assessing market viability and formulating business plans to selecting the right technology and navigating the financial landscape, I am dedicated to helping fellow entrepreneurs overcome challenges and unlock their full potential. As a steadfast advocate for small business success, my mission is to pave the way for a new generation of innovative and driven entrepreneurs who are ready to make their mark on the world.

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7 Things We Just Learned About Sony’s Big PlayStation 5 Plans

The company says this console generation is the most profitable ever thanks to microtransactions.

Sony recently held a business briefing for investors where it painted an incredibly rosy picture around the PlayStation 5 and its future outlook. Despite recent layoffs and failing to reach its sales goals for 2023 , the company seems confident that the console’s best days are still ahead.

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A lot of that assessment seems based on the prospects surrounding big games coming in the years ahead, as well as PlayStation’s ability to soak up ever more spending from its most loyal players. The market for PS5s might not be expanding, but the amount of money PS5 owners will pour into the ecosystem certainly seems to be growing.

Here’s a bunch of things we learned from the May 29 presentation by soon-to-be promoted co-CEOs Hermen Hulst and Hideaki Nishino.

PS5 is Sony’s most profitable console generation yet

The PS5 might be trending slightly behind the PS4 in total lifetime sales globally (it’s ahead in the U.S.), but Sony revealed that those who have upgraded are spending a lot. PS5 players have dolled out $731 on average on the new platform, compared to $580 for PS4 players at a similar period in the console cycle. At the halfway point, revenue for the PS5 generation is $106 billion in sales, and $10 billion in operating income (profit), which is roughly the same as what the PS4 achieved in its full seven year life cycle.

That success is due in part to the ongoing popularity of the older console. Roughly half the player base is still on PS4, though PS5 players play almost twice as many hours in aggregate as their last-gen counter-parts. It makes sense that the most loyal players would be the ones to upgrade, but it has certainly eroded the idea of modern console generations being discrete cycles rather than continuations of platform like on PC and smartphones.

PC still won’t get big single-player games day-and-date

While Helldivers 2 is the best-selling game of the year so far thanks to it coming to PS5 and PC simultaneously, Sony doesn’t have plans to start bringing games like Wolverine day-and-date to Steam. That appears to be reserved for live service games like Firewalk Studios’ Concord , expected later this year, and Bungie’s Marathon , slated for release in 2025.

Hulst said that the company will continue taking a “more strategic” approach with its “tentpole titles” by giving PC players a taste of its console exclusive franchises with ports close to when a sequel is about to come out. “We’re finding new audiences that are potentially going to be very interested in playing sequels on the PlayStation platform,” he claimed. That’s hard to believe considering Steam diehards are infamous for waiting years to play new blockbusters instead of buying them on rival storefronts like Epic Games.

Microtransactions are eating into game sales

Total spending might be up on PS5, but a lot of it is going to the same top 10 live service games like Fortnite and Apex Legends . Spending on full games has gone down by 12 percent on PS5 compared to PS4, despite the prices going up to $70. Spending on things like DLC, battle passes, and cosmetics, meanwhile, has rocketed up 176 percent this console generation. It’s not hard to see how this translates into a tougher landscape for new games, or why so many publishers are obsessed with making the next Grand Theft Auto Online or Genshin Impact . First-party Sony games continue to sell well, though: Spider-Man 2 has now sold over 11 million copies.

More PS Plus subscribers are upgrading

PS Plus is more complicated and expensive than ever, but it seems to be working for Sony thus far. Even if overall subscription numbers haven’t dramatically changed, more regular PS Plus subscribers are upgrading to the Extra and Premium tiers. The Extra tier, which includes the free library of games, grew 16 percent last year, and Premium, which includes access to PlayStation Classics and cloud streaming grew 19 percent. It seems to be in keeping with the theme that if you can’t grow the audience, simply upsell them as much as you can before they burnout.

PS VR2 who?

One thing that doesn’t seem to be growing is the market for Sony’s virtual reality headsets. Nobody asked about PS VR2 in the meeting and it is not called out directly anywhere in the presentation. Instead, the VR headsets are rolled into a general category of “peripherals” alongside headphones and PlayStation Portal handhelds.

While player spending on peripherals has grown 34 percent since the PS4 console generation, it still makes up the smallest sliver of the total. Sony hasn’t disclosed how many of the headsets its shipped and has reportedly halted production until it can clear out the existing inventory. VR just doesn’t seem to be a meaningful part of Sony’s roadmap at the moment.

Sony hasn’t given up on mobile

Last year, Sony expected half of its releases in 2025 to be on PC and mobile. So far, it hasn’t shipped any new games on smartphones. They’re coming though as part of a strategy to reach new audiences and use that money to subsidize the investment required to grow core franchises on console. “On mobile we have been hard on at work on establishing a very strong, very seasoned core mobile team,” Hulst said. “We’re taking a more measured approach compared to the more aggressive approach you’ve seen on PC that’s because PC is more adjacent to the core of our development than mobile is.”

Live service gaming is still the goal

At one point, Hust was asked about the status of Bungie, which laid off 100 people last year amid plunging Destiny 2 numbers. He confirmed that the studio wasn’t expected contribute to Sony’s profit this year, in part due to ongoing investment in Marathon . At the same time, he said “significant progress” had been made with the integration into the rest of PlayStation. That sounds terrifying for longtime Bungie fans, but Hulst said the studio had been invaluable with getting the rest of the company up to speed on developing games as a service. He called these “optimizations” to its production pipelines for these types of games the main goal of the acquisition in the first place.

Will it bear fruit? It seems like only about a half of the dozen or so live service projects originally in development at one time or another are still moving forward. Sci-fi shooter Concord is one of those. Fairgame$ , Haven’s stab at multiplayer heist genre, is another. Neon Koi, Sony’s mobile game studio, is also listed under the Live Service Focus” section of its presentation. Guerrilla Games, meanwhile, is under the “Evolving / Multi-Genre” section, and we know it’s working on multiplayer spin-offs of Horizon Zero Dawn .

Interestingly, Bend Studio, which made Days Gone , is in the same category, suggesting its next project might have a multiplayer component as well. Whether any of these live service games can supplant the ones already taking up so much of the oxygen on PlayStation remains to be seen. With microtransaction spending growing the most since the PS4 generation, it’s easy to see why Sony wants to try.

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Christopher T.

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We are the number one Mobile Mechanic Company; Don't take our word for it; ask our customers. …

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Apologies if this is a long story. After my mother in Michigan gifted my daughter her 2001 VW Beetle with 48,000 miles on it, my daughter and I traveled from California to pick up the car. We headed out on Thursday morning for the 5 day drive back home to Oakland California, taking a northern route to stop by Badlands National Park and Mt Rushmore. By Saturday evening, we arrived in Cheyenne WY, where we spent the night. After looking at the weather forecast for the Sierra mountains, we decided to pick up some chains for our tires at the local Walmart in Laramie, WY, before continuing on our trip. On Sunday morning, as we got close to Laramie on I-80, the engine started sputtering, misfiring and losing power. The EPC light kept flashing and it was clear something was wrong. I was able to make it to the local Walmart parking lot, though the car stalled a few times on the way there. After I parked, I was unable to generate any power beyond idling, and the car continued to stall. I consulted yelp and google to find a local mechanic, but none of the local shops were open on Sunday. I saw a listing for Rise High Auto Repair, which described itself as a mobile mechanic company. I called the number and spoke with the proprietor, Chris on the phone. He said he could be there in 35 minutes and would diagnose the problem for $125 ($95 diagnostic fee and $35 travel fee) in the Walmart parking lot and that the $95 diagnostic fee would count against the repair cost if we opted to have him repair the car. When Chris arrived in his mobile truck, he was incredibly friendly and he got straight to work. He recommended replacing the spark plugs and wires, thinking that would address the issue. After finishing the repair and clearing the codes, he suggested I drive around in the parking lot a few times to reset the computer to see if the repair addressed the issue. However it did not. I made it about 200 feet and the initial problem persisted. He said he thought it could be an issue with the throttle, which he said he could clean, but if it needed replacement, I'd need to spend a couple of days in Laramie, because it was unlikely any of the local part shops would have the necessary part in inventory. He took apart the throttle, cleaned it out, and reset the computer. We decided to take our chances and see if we could make it to Salt Lake City and then Elko NV, which was about 625 miles away. The car ran well all the way to Elko. We got to Elko around 10:30 pm, and I noticed I had a text from Chis checking in on us to see how the trip was going. On Monday morning, we continued our trip back to Oakland and arrived safely with no further issues. Again, I had a text from Chris on Monday, to see if we made it home ok. All told we drove over 1100 miles. I can't say enough about Chris. First, he was incredibly competent. I could tell from speaking with him that he is extremely knowledgeable about automobile repairs. Watching him work, I felt like I was watching a surgeon. He made all of the repairs in the Walmart parking lot and he worked efficiently and thoroughly to ensure that he was able to repair the car. It was cold and windy on this particular Sunday and he invested over 4 hours of his time fixing our car outside. Finally, he was incredibly honest and kind. He cared enough to check in on us until we got home, something he really didn't need to do. I unequivocally recommend using Chris and his company if you find yourself in Laramie WY.

Just wanted to give my guy a big shout out could not find anyone to work on my 2003 Ford Crown Victoria at a reasonable price or to touch it at all and he came to my house and he got me right big thanks to you.

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Comcast (CMCSA) Business Mobile Unveils New Unlimited Plans

Comcast ’s CMCSA Business announced new, more affordable mobile plans for Comcast Business Mobile, aiming to deliver greater value and performance to small business customers. These new plans offer the potential for significant savings on wireless bills.

Recognizing the evolving connectivity needs of businesses, Comcast Business Mobile offers adaptable data options to cater to the unique requirements of each business. Customers can mix and match data plans for each line, ensuring flexibility. Unlimited plans also include calls, texts, and roaming within the United States and between Canada and Mexico at no extra cost.

Additionally, Comcast Business Mobile customers benefit from the recently introduced WiFi Boost. This feature leverages the nation’s largest and most powerful WiFi network, allowing Xfinity Mobile and Comcast Business Mobile users to experience increased speeds while on the go.

WiFi Boost is supported by Comcast’s extensive fiber-based network, which delivers exceptional Internet service to more than 60 million homes and businesses and more than 23 million WiFi hotspots. This network represents the culmination of years of research, technological advancements, and more than $20 billion in investments since 2018 in infrastructure and development.

This is expected to aid the company’s top-line growth in the upcoming quarters.

The Zacks Consensus Estimate for CMCSA’s 2024 revenues is pegged at $123.16 billion, indicating year-over-year growth of 1.31%. The consensus mark for earnings is pegged at $4.21 per share, indicating year-over-year growth of 5.78%.

Comcast Corporation Price and Consensus

Comcast Corporation price-consensus-chart | Comcast Corporation Quote

Comcast Business Mobile Faces Competition in the Telecom Market

Comcast Business Mobile faces tough competition in the telecommunications market in the United States, which is valued at around $443.12 billion in 2024 and is expected to reach $530.61 billion by 2029, according to a Mordor Intelligence report. This growth is mainly due to investments in research and development by major companies like AT&T T, Verizon Communications VZ, TMobile US TMUS and Comcast, which drive innovation in the industry.

Despite the nascent stage of 5G technology, telecom companies are already laying the groundwork for 6G through various partnerships and alliances. The high level of digitization in the United States compared with other countries has spurred demand for streaming media, messaging, and online shopping, which, in turn, propels growth of the telecom sector.

The telecommunications sector is essential for the efficient operation of businesses, public safety organizations, and government agencies in the United States. Its expansion significantly contributes to the national economy, with future advancements like 6G playing a pivotal role in shaping the industry's future direction.

Shares of this Zacks Rank #3 (Hold) company have lost 11.6% compared with the Zacks Consumer Discretionary sector’s decline of 1.5% year to date due to tough competition. You can see the complete list of today’s Zacks #1 Rank (Strong Buy) stocks here.

AT&T is set to launch Internet Air for Business, a new fixed wireless service aimed at small, medium, and large businesses. Leveraging America's most reliable 5G network, this service offers a straightforward and dependable way for businesses to stay connected. Whether expanding locations, ensuring network diversity, or supporting critical applications, AT&T’s Internet Air simplifies the process of connecting with customers, suppliers, and employees.

Verizon Business has introduced a range of new technologies, including a specialized room equipped with 5G and artificial intelligence (AI), as well as various collaboration and communication tools. These offerings include Fixed Wireless Access, managed tablets, and Verizon Business Assistant, all designed to enhance customer experiences and provide innovative solutions.

Dialpad, Inc., a leading AI-powered customer intelligence platform, has partnered with T-Mobile to launch AI Recaps and extend their collaboration for another three years. Dialpad emphasizes that while communication tools are essential for businesses, traditional systems often come with high costs and complexity. In the digital era, with the advancements in AI and 5G technology, communication tools should be user-friendly and advantageous for businesses.

Comcast Business recently boosted Internet speeds for customers across the nation at no extra cost. Additionally, Comcast’s Business announced the introduction of next-generation multi-gigabit symmetrical business Internet speeds, powered by Full Duplex technology, in select markets. These constant innovations help them stay ahead of the competition.

To read this article on Zacks.com click here.

BREAKING: Biden announces Israel has offered a three-part proposal to end the war in Gaza

T-Mobile to acquire most of U.S. Cellular in $4.4 billion deal

Shares of  U.S. Cellular  popped nearly 6% Tuesday after  T-Mobile   announced  that it plans to acquire most of the company, including the wireless operator’s stores, some of its spectrum assets and its customers in a deal worth $4.4 billion.

The deal includes cash and up to $2 billion of debt, according to a press release from T-Mobile. Up to $100 million of the deal’s cash portion depends on certain financial and operating metrics being met between its signing and closing, according to a separate  press release  from U.S. Cellular.

Shares of T-Mobile were up more than 1% during Tuesday’s session.

T-Mobile  will acquire about 30%  of U.S. Cellular’s wireless spectrum as part of the deal, according to the U.S. Cellular release. It plans to use that to improve coverage in rural areas while offering better connectivity to U.S. Cellular customers around the United States, the two companies announced. The company said it will allow U.S. Cellular customers to keep their current plans or switch to a T-Mobile plan.

Both companies said that U.S. Cellular will retain 70% of its wireless spectrum and towers and will lease space on at least 2,100 additional towers to T-Mobile. The deal will also allow T-Mobile to sign new long-term leases on at least 2,015 U.S. Cellular-owned towers and extend existing leases on about 600 others, U.S. Cellular said in its release.

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This will give U.S. Cellular customers a “strong anchor tenant” for at least 15 years after the deal’s close, the company said.

The news follows T-Mobile’s $1.35 billion acquisition of Ka’ena, the parent company of Mint Mobile. The U.S. Federal Communications Commission  approved that deal  in April.  T-Mobile merged with Sprint  in 2020 in a deal worth $26 billion.

The Wall Street Journal  reported earlier in May that T-Mobile and  Verizon  were in talks to “carve up” U.S. Cellular’s wireless spectrum but said a deal with Verizon on a separate transaction could take longer or fall through.

The companies expect the deal to close in mid-2025.

T-Mobile acquires US Cellular assets for $4.4 billion as carrier aims to boost rural connectivity

T-Mobile announced it will acquire virtually all of U.S. Cellular’s wireless operations in a $4.4 billion deal that hopes to provide better connection to people in underserved, rural parts of the country.

As part of the acquisition, which was announced in a press release on Tuesday, T-Mobile will acquire U.S. Cellular’s wireless operations, wireless customers, stores and certain specified spectrum assets.

Approximately 30% of U.S. Cellular's spectrum assets are included in the deal, the company announced in a release.

U.S. Cellular will still own its towers and T-Mobile will lease space on a minimum of 2,100 additional towers.

“As customers from both companies will get more coverage and more capacity from our combined footprint, our competitors will be forced to keep up – and even more consumers will benefit," said T-Mobile's CEO, Mike Sievert, in a statement.

Sievert described the deal as a way the company is "shaking up wireless for the good of consumers."

The deal is expected to close in mid-2025, T-Mobile announced.

Plans are about to be more expensive: T-Mobile is raising prices on older plans: Here's what we know

T-Mobile hopes the transaction creates more choice for consumers in areas with "expensive and limited plans from AT&T and Verizon," or those with little to no broadband connectivity. It adds that the deal will provide "best-in-class connectivity to rural Americans."

According to the Pew Research Center, a quarter of Americans struggle with high-speed internet. This need for broadband internet was highlighted during the pandemic, states Delmarva Now, a part of the USA TODAY Network.

The lack of broadband internet can even shut people out of possible jobs, reports Forbes .

Option to stay on their current plans

The press release states that U.S. Cellular customers can choose to stay on their current plans or transfer to a T-Mobile plan at no cost. They will receive new benefits like streaming and free international data roaming.

However, some internet users have voiced concerns about their payment potentially increasing.

"They said 'keep' (the same plan) didn't say anything about 'at the same price,'" said one Reddit user.

However, another user said they are still paying the same amount and haven't seen a change since T-Mobile acquired their previous provider, Sprint.

USA TODAY reached out to T-Mobile for comment on possible price increases but has not heard back yet.

Deal cost breakdown

According to the press release, T-Mobile will pay $4.4 billion for the acquisition.

The transaction will be completed with a combination of cash and $2 billion of debt that will be assumed by T-Mobile.

"To the extent any debtholders do not participate in the exchange, their bonds will continue as obligations of U.S. Cellular and the cash portion of the purchase price will be correspondingly increased," states the release.

Julia is a trending reporter for USA TODAY. She has covered various topics, from local businesses and government in her hometown, Miami, to tech and pop culture. You can connect with her on  LinkedIn  or follow her on  X, formerly Twitter ,  Instagram  and  TikTok : @juliamariegz

Business | Verizon invests $100 million in wireless…

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Business | Verizon invests $100 million in wireless connectivity from space

Ast announced a similar partnership with at&t inc. two weeks ago..

AST SpaceMobile shares surged as much as 46% after Verizon Communications Inc. said it will invest $100 million in a partnership with the satellite communications company to provide wireless connectivity from space.

AST announced a similar partnership with AT&T Inc. two weeks ago. Now with both deals in hand, the Midland, Texas-based company said it will be able to provide 100% coverage of the continental US from smartphones to its future planned satellite system. Its system will use radio frequencies allotted to the two telecom giants by the Federal Communications Commission.

The partnership marks a rare move for Verizon and AT&T, as the two join forces with the same aerospace company in a bid to challenge Elon Musk’s SpaceX. Musk’s company announced a similar agreement with T-Mobile US Inc. in 2022.

Shares of AST rose as high as $7.80 on Wednesday in New York. Shares of Verizon and AT&T were little changed following the announcement.

“This partnership will enhance cellular connectivity in the United States, essentially eliminating dead zones and empowering remote areas of the country with space-based connectivity,” Abel Avellan, founder and chief executive officer of AST, said in a statement.

The deals by the two telecom companies represent a shared commitment to expanding space-based wireless service, said Chris Brown, head of network for AT&T. “Together with AST SpaceMobile we have agreed to welcome another mobile operator in the US to bring in more spectrum and more coverage to create an even better solution and enhance service capabilities,” he said. “With AST and the other partners around the globe we are shaping the future of connectivity for all.”

AST is one of a handful of companies trying to use low-orbiting satellites to provide connectivity to regular consumers via smartphones, a market often referred to as “direct-to-cell.”

SpaceX is pursuing the market with its massive Starlink system, which boasts roughly 6,000 satellites in orbit around the Earth. T-Mobile is providing its government-regulated radio frequencies to Starlink for their partnership, and the companies started testing of the service this year on some satellites.

Verizon will provide AST with $65 million in commercial prepayments, much of it subject to certain conditions. The additional $35 million will come in the form of convertible notes.

AST has a 693-square-foot satellite, BlueWalker 3, in orbit, after launching it on top of a SpaceX Falcon 9 rocket in 2022. Eventually, the company plans to provide global cellular coverage with a system of 168 satellites in low-Earth orbit. The company plans to ship its first five commercial satellites to Florida this summer for launch.

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