microsoft 365 business plans nz

Copilot for Microsoft 365 is now available for small and medium-sized businesses.

Find the best Microsoft 365 plan for your business

Customers can choose between plans with and without microsoft teams., microsoft 365 business basic (no teams).

Originally starting from NZ$7.70 now starting from NZ$7.70

NZ$7.70 NZ$7.70

(Annual subscription–auto renews) 1

Apps and services to kick-start your business, including: 

Identity, access, and user management for up to 300 employees 

Custom business email ([email protected]) 

Web and mobile versions of Word, Excel, PowerPoint, and Outlook 

1 TB of cloud storage per employee

10+ additional apps for your business needs (Microsoft Bookings, Planner, Forms, and others) 

Automatic spam and malware filtering 

Anytime phone and web support 

Copilot for Microsoft 365, available as an add-on 3

Microsoft 365 Business Standard (no Teams)

Originally starting from NZ$16.60 now starting from NZ$16.60

NZ$16.60 NZ$16.60

Everything in Business Basic, plus:

Desktop versions of Word, Excel, PowerPoint, and Outlook  

Collaborative workspaces to co-create using Microsoft Loop 

Video editing and design tools with Microsoft Clipchamp 

Microsoft 365 Business Premium (no Teams)

Originally starting from NZ$32.00 now starting from NZ$32.00

NZ$32.00 NZ$32.00

Everything in Business Standard, plus: 

Advanced identity and access management 

Enhanced cyberthreat protection against viruses and phishing attacks 

Enterprise-grade device and endpoint protection 

Discover, classify, and protect sensitive information

Add Copilot to your Microsoft plan 3

Sign in to add Copilot to your existing Microsoft 365 business plan.

If you’re not an existing customer, buy a Microsoft 365 plan to get started.

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Get Microsoft Teams as a standalone solution

Microsoft teams essentials.

Originally starting from NZ$6.50 now starting from NZ$6.50

NZ$6.50 NZ$6.50

(Annual subscription—auto renews) 1

Microsoft Teams Essentials includes:

  • Unlimited group meetings for up to 30 hours
  • Up to 300 participants per meeting
  • 10 GB of cloud storage per user 
  • Anytime phone and web support
  • Unlimited chat with coworkers and customers
  • File sharing, tasks, and polling
  • Data encryption for meetings, chat, calls, and files 
  • [1] Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your product and domain selections on Microsoft.  Learn more . Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted.  Learn more about data retention, deletion, and destruction in Microsoft 365 .​
  • [2] After your one-month free trial ends, your subscription will automatically convert into a 12-month paid subscription and you will be charged the applicable subscription fee. Cancel anytime during your free trial to stop future charges. Credit card required to sign-up. Learn more .
  • [3] Copilot for Microsoft 365 may not be available for all markets and languages. To purchase, customers must have a qualifying plan for  enterprise  or  business . 
  • [4] Availability of mobile apps varies by country/region.​

Connect with Microsoft 365 :

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Available M-F 8 AM to 6 PM.

Reimagine productivity with Microsoft 365

Microsoft 365 is a cost-effective cloud solution for real-time collaboration and working securely from anywhere. You can use it to chat, call, host online meetings, store files in the cloud, and collaborate in real time for remote and onsite work. It includes Microsoft Teams, cloud storage, and familiar office apps with advanced security options. Get in touch with your local Spark Business Hub to discuss a Microsoft 365 solution for your business.

Work from anywhere

Microsoft 365 solutions are cloud-based, so you don't need to be in the office to work effectively and efficiently.

Work with others

Team work has never been easier. Host meetings, chat with your team and collaborate from wherever you work best.

Keep it all on track

Microsoft 365 makes project management easier, with monitoring and delegation through the journey to keep you organised, focused and in charge.

Safe and sound

You can remotely wipe company data from lost or stolen devices; control who, and when, someone has access to your work; protect emails against threats and access hundreds of different security and privacy controls.

Microsoft 365 solutions

Contact your Spark Business Hub to discuss the best Microsoft 365 solution for your business.

Book a call

What else can Microsoft do for your business?

Spark offers a range of Microsoft solutions that can help your business run smoothly.

Compare All Microsoft 365 Plans | Microsoft

Can I add more licences to be billed on my Spark account?

Yes, you can add or remove as many licences as you require. New licences can be added through the Spark Cloud Marketplace by the customer, their IT provider or an IT partner. For any queries, email  [email protected]

Do I need a domain name?

Yes, Microsoft 365 for business requires you to have a domain.

Not sure where to get one? IT partners will need to help with this, this will incur a cost.

I am new to Microsoft; can someone help me?

We have IT experts ready to help you set up and migrate your workplace to the Microsoft 365 platform, this may incur a charge. Please get in touch with your Spark representative to find out more.

Are there any minimum requirements for Microsoft 365 to work?

Microsoft 365 has minimum requirements to operate:

How does the billing work on my Spark bill?

The cost of your Microsoft 365 plans will show up on your Spark bill under Cloud Marketplace.

What happens if I’ve paid for an annual Microsoft 365 licence directly with Microsoft but now want to get Microsoft 365 through Spark? Can I shift to Spark now?​

Yes, you can. Once you have signed up and moved your tenancy and subscriptions to the Spark Cloud Marketplace, then you need to cancel your subscriptions with Microsoft. Please check your subscriptions' expiration dates to ensure smooth transition.

Note: You will need to cancel your direct subscription with Microsoft once you have moved tenancy or risk being charged twice.  Information on cancelling via Microsoft

Get in touch with our hub, a Spark IT partner or your preferred IT partner for help with this.

What happens to my billing when the offer credit period ends?

When the offer credit period ends, Spark will continue to invoice for the Microsoft 365 licence unless the customer cancels their licence or transfers it to another provider.

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microsoft 365 business plans nz

What's the difference between Microsoft 365 plans for home or business

Microsoft 365 is a subscription service that makes sure you always have the most up-to-date modern productivity tools. If you're looking to buy Microsoft 365, but not sure which plan is right for you, use the information below to help guide your decision.

Watch: Business plans versus personal and family plans

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Business plans versus personal and family plans

Microsoft 365 business subscriptions

Microsoft 365 business subscriptions  can help you grow your business, no matter if you're a team of one or more. 

Microsoft 365 Family and Personal

Personal and family subscriptions are ideal for personal use like home, personal, or family projects and school related activities.

The right plan for you will depend on what your needs are. Let's explore the options.

If you're leaning towards a business plan, deciding which one can depend on your specific business needs. The Microsoft 365 plan chooser is designed to help you with this. The chooser will make recommendations based on your answers to questions such as the size of your business, your field of work, the devices you use, and what kind of features, IT support, and security you're looking for. See Find the right plan for your business .

Looking for more product details and prices? Check out the comparison tables:  Compare Microsoft 365 for business plans

Buy or try Microsoft 365:

For business      For personal and family

Do you need both a business plan and a personal plan?

In some cases, a single Microsoft 365 plan will suit all your needs, but there might be instances when having both plans is the correct decision for you.

For example, you may want to keep your personal files, photos, and other documents separate from your business, having two plans will allow you to do this.

Additionally, if you already have Microsoft 365 Family that you're sharing with friends and family who aren't part of your business, keeping that personal subscription might be the best thing for everyone. This means you don't have to move anyone off that plan, and you don't have to worry about any personal files you already have associated with that subscription and your personal account. 

Switch from a personal Microsoft 365 subscription to Microsoft 365 for business

Have you already been using Microsoft 365 Family or Personal for your business and now you're ready to switch your business to Microsoft 365 for business? It's possible to transfer your business documents and files to your new business plan. Learn more about your options to help you with this process.

Follow the steps in  Switch from Microsoft 365 for home to a business subscription .

Work with a Microsoft 365 business partner in your area: Find the right partner for you .

Our product experts are available to help you with this free of charge:  Contact product experts online. Note: Help from Microsoft business consultants isn't available in all markets.

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Maximize the everyday

Microsoft 365 suite of apps such as Teams, Word, Outlook, and more.

  • For business

Save 16% when you pay yearly for Microsoft 365

  • Paid yearly
  • Paid monthly

Microsoft 365 Family

MS Word

  • For one to six people
  • Sign in to five devices at once
  • Use on PCs, Macs, phones, and tablets
  • Up to 6 TB of secure cloud storage
  • Apps with premium features and offline access
  • Identity, 1 data, and device security
  • Ad-free secure email

Microsoft 365 Personal

MS Word

  • For one person
  • 1 TB of cloud storage

Subscription automatically renews. Cancel anytime to stop future charges. 2 Already have a subscription?

Explore even more benefits of Microsoft 365 

microsoft 365 business plans nz

Simplify your online security

Keep you and your family safer online with continuous monitoring for threats, real-time alerts, tips, and expert guidance from Microsoft Defender.

microsoft 365 business plans nz

Powerful productivity apps

Use Word, Excel, and PowerPoint to collaborate in real time or work offline. 

microsoft 365 business plans nz

Trusted storage for priceless memories

Quickly save, share, and edit your photos and files with OneDrive and Microsoft 365.

microsoft 365 business plans nz

Make the most of your day

With Outlook as command central, you can spend less time organizing your life and more time enjoying it.

microsoft 365 business plans nz

All your ideas in one place

Capture inspiration in text, audio, photos, and videos to create your next big idea with OneNote.

microsoft 365 business plans nz

Tell your story, your way

Easily turn captured memories into beautiful videos with Clipchamp and Microsoft 365.

Compare Microsoft 365 with Office

Office home & student 2021, save with an annual subscription.

Switch to an annual subscription and enjoy the full power of Microsoft 365 for less than paying monthly.

Office Home & Business 2021

  • One-time purchase for 1 PC or Mac
  • Classic 2021 versions of Word, Excel, PowerPoint, and Outlook
  • Access to support experts

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Frequently asked questions

What’s the difference between office 2021 (one-time purchase) and microsoft 365 (subscription).

Office 2021 is sold as a one-time purchase, which means you pay a single, up-front cost to get Office apps for one computer. One-time purchases are available for both PCs and Macs. However, there are no upgrade options, which means if you plan to upgrade to the next major release, you'll have to buy it at full price.

Microsoft 365 is a subscription that includes the most collaborative, up-to-date features in one seamless, integrated experience. Microsoft 365 includes the robust Office desktop apps that you’re familiar with, like Word, PowerPoint, and Excel. You also get extra online storage and cloud-connected features that let you collaborate on files in real time. With a subscription, you'll always have the latest features, fixes, and security updates along with ongoing tech support at no extra cost. You can choose to pay for your subscription on a monthly or yearly basis, and the Microsoft 365 Family plan lets you share your subscription with your family for up to 6 people, and use your apps on multiple PCs, Macs, tablets, and phones.

How do I know if my PC or Mac can run Microsoft 365?

Will microsoft 365 be identical on a pc and on a mac, do i keep control of my documents with a microsoft 365 subscription, is internet access required for microsoft 365.

Internet access is required to install and activate all the latest releases of apps and services included in all Microsoft 365 subscription plans. Note that if you are an existing subscriber, you do not need to reinstall or purchase another subscription.

For Microsoft 365 plans, Internet access is also needed to manage your subscription account, for example to install Office apps on other PCs or to change billing options. Internet access is also required to access documents stored on OneDrive, unless you install the  OneDrive desktop app .

You should also connect to the Internet regularly to keep your version of Microsoft 365 up to date and to benefit from automatic upgrades. If you do not connect to the Internet at least every 31 days, your apps will go into reduced functionality mode, which means that you can view or print your documents but cannot edit the documents or create new ones. To reactivate your apps, simply reconnect to the Internet.

You do not need to be connected to the Internet to use the Office apps, such as Word, Excel, and PowerPoint, because the apps are fully installed on your computer.

What is a Microsoft account and why do I need it for Microsoft 365?

Your Microsoft account is the combination of an email address and password that you use to sign in to services like OneDrive, Xbox LIVE, and Outlook.com. If you use any of these services, you already have a Microsoft account that you can use or you can create a new account.  Learn more about a Microsoft account .

As part of signing up for a trial or purchasing Microsoft 365, you will be prompted to sign in with a Microsoft account. You must be signed in with this account to install and manage your Microsoft 365 subscription, or to use some subscription benefits, including cloud storage.

How many people can use a Microsoft 365 subscription?

How do i share my subscription benefits with members of my family, if i’m not paying for a subscription, what do i get for free, what is microsoft defender, what is the difference between microsoft defender and windows security.

Microsoft Defender is a new cross-device app that helps people and families stay safer online. Microsoft Defender adds new features and a simplified, user interface. Microsoft Defender also brings valuable device protection to iOS, Android, Windows, and Mac, with malware protection, web protection, real-time security notifications, and security tips. 1,2 Microsoft Defender is available in the Apple, Google, and Microsoft app stores and requires a Microsoft 365 Personal or Family subscription to use.

Windows Security, formerly known as Windows Defender Security Center, is built-in security on Windows PCs to protect your device and data. Windows Security is pre-installed and automatically enabled. Windows Security includes Microsoft Defender Antivirus software that protects your Windows device and data against viruses, ransomware, trojans, and other malware unless non-Microsoft Antivirus software is active.

What is Clipchamp?

  • App availability varies by device/language. Features vary by platform.
  • Features and app availability may vary by region.
  • [1] Identity theft monitoring is only available in the United States and US territories.
  • [2] You can cancel online by visiting the Microsoft Account site . Sign in with the Microsoft account that you used to buy your subscription, and then turn off recurring billing. Then, your subscription will automatically expire when your remaining subscription time is up. For details, see “ How to cancel your Microsoft subscription ” at the Microsoft Support site .

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Choosing the right Microsoft 365 plan for your business

Choosing the right Microsoft 365 plan for your business

Choosing the right Microsoft 365 plan for your business can be daunting due to the various benefits and limitations of each subscription. In this article, we'll help you compare the prices and features of these plans to help you decide which one works best for you.

Microsoft 365 plans for businesses

Microsoft 365 for businesses comes in four different plans: Business Basic, Apps for business, Business Standard, and Business Premium.

How to choose the right Microsoft 365 plan for your business

Now that you have an idea of how much each Microsoft 365 plan costs and what features are included with each plan, it’s time to determine which one is right for your business. Here's what you should do:

Assess your current hardware and software It's important to make sure your employees' computers are capable of running Microsoft 365 applications before subscribing to a plan. Some features might not work as expected or have limited functionality if their hardware does not meet specific system requirements.

Likewise, assessing your current software and apps is crucial to determining whether they will work effectively with Microsoft 365. Some third-party apps may not be compatible, limiting the usefulness of your subscription.

Consider your needs When choosing a Microsoft 365 plan, consider your company's needs and determine which features will offer you the most value. Try answering these questions to get an idea of your requirements:

  • Are you looking for ways to improve collaboration and communication?
  • Will your business benefit by shifting to the cloud?
  • Are you looking for advanced protection from various threats?

Asking questions like these can help you narrow down your options and find a plan that's tailored to your business.

Plan your budget When planning a budget for the Microsoft 365 plan of your choice, there are two things to consider: the number of users and the migration cost. For the number of users, try to overshoot your budget slightly to account for new employees. If you have in-house IT staff, you can let them handle the migration process to avoid additional expenses. By taking these factors into account, you can choose a subscription plan that fits well within your budget.

If you’re still unsure about what Microsoft 365 plan you need, you can call our experts for advice or you can answer this questionnaire .

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microsoft 365 business plans nz

Microsoft 365 Plans

Get in touch.

Give us a call on 0800 894 198 or fill out the contact form below:

Home » Microsoft 365 Plans

FAMILY & PERSONAL 365 Plans

Microsoft 365.

  • ✓ For one to six people
  • ✓ Sign in to five devices at once
  • ✓ Use on PCs, Macs, phones, and tablets
  • ✓ Up to 6 TB of secure cloud storage
  • ✓ Apps with premium features and offline access
  • ✓ Data and device security
  • ✓ Ad-free, secure email

microsoft 365 business plans nz

  • ✓ For one person
  • ✓ 1 TB of cloud storage

All prices are in New Zealand Dollars, exclude GST and are subject to change.

WE ALSO DO MICROSOFT 365 BUSINESS PLANS

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Microsoft Licensing

Reimagine productivity with microsoft licensing.

Microsoft Solutions Partner for Modern Work

Make your team's day a lot simpler by getting Microsoft productivity and communication tools from a single supplier, making support, admin and billing a whole lot easier.

Microsoft 365 from one nz lets you be productive and stay connected from almost anywhere., key benefits, microsoft licensing plans.

  • Small to Medium Businesses
  • Larger Businesses

Microsoft 365 Business Standard at $21.90 per user per month (excl. GST)

We have a range of Microsoft licenses available, so we’ll have a solution that’s right for your business

Click the link below to request a call back. We have a variety of licences for a secure and connected experience across your Microsoft ecosystem. We’ve also made it easy if you already have a licencing provider. At the end of your contract term, simply add your licencing in our marketplace and cancel your licences with your existing provider – Microsoft automation takes care of the rest!

Call 0800 888 130 Request a call back

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Important things to know.

  • Licenses purchased through the self-service portal are subject to the terms in the service description, with the exception of pricing, which is subject to change.
  • Microsoft 365 Business plans are for a maximum of 300 users only.
  • Terms and eligibility apply, please refer to the service description.
  • Internet access is required to install and activate all plans and to manage your account. There are a number of other minimum operating requirements, your Account Manager can confirm these.
  • If a monthly term is chosen, billing is monthly in arrears. If an annual term is chosen, billing is yearly in advance. No refund is provided for licences cancelled part way through a term.
  • For full terms, see the Service Description .

Already have Microsoft Licensing from One NZ?

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microsoft 365 business plans nz

Microsoft 365 Business Standard (One-Year Subscription)

Microsoft 365 Business Standard is a one-year subscription that provides email hosting and premium office apps for up to five Mac notebooks, five iPhone devices and five iPad devices.

Product Information

With Microsoft 365 Business Standard, you get email hosting plus desktop, premium Office apps including Word, Excel, PowerPoint and Outlook, as well as other tools to help run and grow your business. Apps are always updated, so they’re never out of date. One licence covers fully-installed, always-up-to-date Office apps on 5 phones, 5 tablets and 5 Mac computers or PCs. Also includes 1TB OneDrive for Business cloud storage with ransomware detection and file recovery.

One year subscription for one person.

1TB OneDrive for Business cloud storage with ransomware detection and file recovery.

One licence covers fully-installed Office apps on five Mac computers or PCs, five iPhones and five iPads per user.

Premium versions of Outlook, Word, Excel, PowerPoint and OneNote.

Host email with a 50GB mailbox and custom email domain.

Create a hub for teamwork to connect people using Microsoft Teams.

Get help anytime with around-the-clock phone and web support from Microsoft.

What’s in the Box

Microsoft 365 Business Standard licence key code*

Internet Access: Some Features Require Internet Access

Media: Activation Code & Download Link

System Requirements

Operating System: One of the three most recent versions of macOS. When a new major version of macOS is released, the macOS and the previous two versions.

Manufacturer Information

Part number.

UPC or EAN No.: 889842861235

Note: Apple’s one-year limited warranty does not apply to products that are not Apple-branded, even if they are packaged or sold with Apple products. Non–Apple-branded products may have the benefit of a manufacturer’s warranty provided by the product manufacturer. Please see the product box and literature for details. Rights under the product manufacturer’s warranty are in addition to any rights you have under New Zealand consumer law .

Manufacturer Note

* Manufacturer does not produce any CD/DVD/Flash drive for this product.

Compatibility

Iphone models.

  • iPhone 14 Pro
  • iPhone 14 Pro Max
  • iPhone 14 Plus
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 13 mini
  • iPhone SE (3rd generation)
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 12 mini
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone SE (2nd generation)
  • iPhone XS Max
  • iPhone 8 Plus
  • iPhone 7 Plus
  • iPhone 6s Plus
  • iPhone SE (1st generation)

iPad Models

  • iPad Pro 13-inch (M4)
  • iPad Pro 12.9-inch (6th generation)
  • iPad Pro 12.9-inch (5th generation)
  • iPad Pro 12.9-inch (4th generation)
  • iPad Pro 12.9-inch (3rd generation)
  • iPad Pro 12.9-inch (2nd generation)
  • iPad Pro 12.9-inch (1st generation)
  • iPad Pro 11-inch (M4)
  • iPad Pro 11-inch (4th generation)
  • iPad Pro 11-inch (3rd generation)
  • iPad Pro 11-inch (2nd generation)
  • iPad Pro 11-inch (1st generation)
  • iPad Pro 10.5-inch
  • iPad Pro 9.7-inch
  • iPad Air 13-inch (M2)
  • iPad Air 11-inch (M2)
  • iPad Air (5th generation)
  • iPad Air (4th generation)
  • iPad Air (3rd generation)
  • iPad (10th generation)
  • iPad (9th generation)
  • iPad (8th generation)
  • iPad (7th generation)
  • iPad (6th generation)
  • iPad (5th generation)
  • iPad mini (6th generation)
  • iPad mini (5th generation)
  • iPad mini 4
  • MacBook Air (13-inch, M3, 2024)
  • MacBook Air (15-inch, M3, 2024)
  • MacBook Air (15-inch, M2, 2023)
  • MacBook Air (M1, 2020)
  • MacBook Air (Retina, 13-inch, 2020)
  • MacBook Air (Retina, 13-inch, 2018–2019)
  • MacBook Air (13-inch, Early 2015–2017)
  • MacBook Air (11-inch, Early 2015)
  • MacBook Pro (13-inch, M1, 2020)
  • MacBook Pro (13-inch, 2020)
  • MacBook Pro (13-inch, 2016–2019)
  • MacBook Pro (14‑inch, 2023)
  • MacBook Pro (14-inch, 2021)
  • MacBook Pro (16‑inch, 2023)
  • MacBook Pro (16-inch, 2021)
  • MacBook Pro (16-inch, 2019)
  • MacBook Pro (15-inch, 2016–2019)
  • MacBook (Retina, 12-inch, Early 2015–2017)
  • iMac (24-inch, M3, 2023)
  • iMac (24-inch, M1, 2021)
  • iMac (Retina 4K, 21.5-inch, 2019)
  • iMac (Retina 4K, 21.5-inch, 2017)
  • iMac (Retina 4K, 21.5-inch, Late 2015)
  • iMac (Retina 5K, 27-inch, 2019–2020)
  • iMac (Retina 5K, 27-inch, 2017)
  • iMac Pro (2017)
  • Mac Studio (2023)
  • Mac Studio (2022)
  • Mac mini (2023)
  • Mac mini (M1, 2020)
  • Mac mini (2018)
  • Mac mini (Late 2014)
  • Mac Pro (2023)
  • Mac Pro (2019)
  • Mac Pro (Late 2013)

iPod Models

  • iPod touch (7th generation)

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Find Microsoft 365 for business support phone numbers by country or region

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In most countries or regions, billing support for Microsoft 365 for business products and services is provided in English from 9 AM-5 PM, Monday through Friday. Local language support varies by country or region.

Technical support is provided in English 24 hours a day, 7 days a week, and in some cases, in local languages as noted.

Admins, have your account details ready when you call.

To better protect your organization, we added a PIN-based verification step to our existing phone-based verification process. If you contact us from a number that isn't registered with your organization profile, the Microsoft support representative sends a verification code to the registered email or phone number in your Microsoft 365 admin center profile. You must provide this code to the support representative to grant them access to your organization's account.

Frequently referenced countries and regions

Australia Brazil Canada China France

Germany Italy Japan Netherlands

Russia Spain United Kingdom United States

Other countries and regions

If your country or region isn't listed above, use the sections below to find the support information for your country or region.

North America / Central America | Caribbean | South America | Europe | Africa | Middle East | Asia | Australia / Pacific

North America / Central America

Belize Canada Costa Rica El Salvador

Greenland Guatemala Honduras Mexico

Nicaragua Panama Saint Pierre and Miquelon United States

Phone number: 001 212 497 6305

Billing support hours: English: Monday through Friday, 9 AM-5 PM

Technical support hours: English: 24 hours a day, 7 days a week

Phone number: 1 877 639 9636

Phone number: 1 800 865 9408

Billing support hours: English: Monday through Friday 9 AM-5 PM Local French: Monday through Friday, 9 AM-5 PM ET

Technical support hours: English: 24 hours a day, 7 days a week French: Monday through Friday, 9 AM-5 PM ET

Phone number: 0800 012 1447

Billing support hours: Spanish: Monday through Friday, 9 AM-5 PM

Technical support hours: Spanish: 24 hours a day, 7 days a week

El Salvador

Phone number: 800 6676 Select "Business", then select "Microsoft 365"

Phone number: +1 312 843 5152 International call charges apply.

Billing support hours: English: Monday through Friday, 7 AM-3 PM

Phone number: 1 800 300 0069 Select "Business", then select "Microsoft 365"

Phone number: 800 0123

After dialing, enter: 877 635 7034

Phone number: 800 563 0605

Alternative Phone Number: 55 4738 6567 Local call charges apply.

Phone number: 1800 0164

After dialing, enter: 877 635 7036

Phone number: 00800 051 0398 Select "Business", then select "Microsoft 365"

Saint Pierre and Miquelon

Phone number: +1 312 843 5147 International call charges apply.

Billing support hours: French: Monday through Friday, 6 AM-2 PM English: Monday through Friday, 6 AM-2 PM

Technical support hours: French: Monday through Friday, 5 AM-6 PM English: 24 hours a day, 7 days a week

United States

Anguilla Antigua and Barbuda Aruba Bahamas Barbados Bermuda Bonaire British Virgin Islands Cayman Islands Curaçao

Dominica Dominican Republic Grenada Guadeloupe Haiti Jamaica Martinique Montserrat Puerto Rico Saba

Saint Barthélemy Saint Kitts and Nevis Saint Lucia Saint Martin Saint Vincent and the Grenadines Sint Eustatius Sint Maarten Trinidad and Tobago Turks and Caicos Islands U.S. Virgin Islands

Phone number: +1 312 843 5145 International call charges apply.

Antigua and Barbuda

Phone number: +1 312 843 5146 International call charges apply.

Billing support hours: Dutch: Monday through Friday, 4 AM-noon English: Monday through Friday, 4 AM-noon

Phone number: 1 877 639 0597

British Virgin Islands

Phone number: 800-865-9408 Local call charges apply.

Cayman Islands

Phone number: 1 877 308 6465

Phone number: +1 377 302 1308 International call charges apply.

Phone number: +1 312 843 5150 International call charges apply.

Billing support hours: Spanish: Monday through Friday, 11 AM-7 PM

Dominican Republic

Phone number: 1 800 751 3455 Select "Business", then select "Microsoft 365"

Alternative Phone Number: 1 809 200 8794 (Cellular toll-free)

Billing support hours: French: Monday through Friday, 6 AM-noon English: Monday through Friday, 6 AM-1 PM

Technical support hours: French: Monday through Friday, 6 AM-1 PM English: 24 hours a day, 7 days a week

Billing support hours: French: Monday through Friday, 3 AM-11 AM English: Monday through Friday, 3 AM-11 AM

Technical support hours: French: Monday through Friday, 2 AM-3 PM English: 24 hours a day, 7 days a week

Billing support hours: French Monday through Friday, 6 AM-noon English: Monday through Friday, 6 AM-1 PM

Puerto Rico

Billing support hours: Spanish: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: Spanish: 24 hours a day, 7 days a week English: 24 hours a day, 7 days a week

Saint Barthélemy

Billing support hours: French: Monday through Friday, 4 AM-12 PM English: Monday through Friday, 4 AM-12 PM

Technical support hours: French: Monday through Friday, 3 AM-4 PM English: 24 hours a day, 7 days a week

Saint Kitts and Nevis

Phone number: 1 877 302 1308

Saint Lucia

Saint martin.

Billing support hours: French: Monday through Friday, 4 AM-noon English: Monday through Friday, 4 AM-noon

Saint Vincent and the Grenadines

Sint eustatius, sint maarten, trinidad and tobago.

Phone number: 1 855 214 7711

Turks and Caicos Islands

U.s. virgin islands.

Phone number: 800 865 9408

South America

Argentina Bolivia Brazil Chile Colombia Ecuador

Falkland Islands French Guiana Guyana Paraguay Peru

South Georgia and South Sandwich Islands Suriname Uruguay Venezuela

Phone number: 0800 266 1512

Alternative Phone Number: 011 5354 2347 Local call charges apply.

Phone number: 800 110 263

Phone number: 0800 762 1146

Alternative Phone Number: 0800 047 4958 (Local toll-free) 11 4700 1999 (Local call charges apply.)

Billing support hours: Portuguese: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: Portuguese: 24 hours a day, 7 days a week English: 24 hours a day, 7 days a week

Phone number: 800 226 826

Alternative Phone Number: 123 002 000 05 Local call charges apply.

Phone number: 01 800 518 1781

Phone number: 1 800 225 528

After dialing, enter: 877 663 5075

Falkland Islands

Billing support hours: English: Monday through Friday, 10 AM-6 PM

French Guiana

Billing support hours: French: Monday through Friday, 5 AM-1 PM English: Monday through Friday, 5 AM-1 PM

Technical support hours: French: Monday through Friday, 4 AM-5 PM English: 24 hours a day, 7 days a week

Phone number: 009 800 441 0088

South Georgia and South Sandwich Islands

Billing support hours: English: Monday through Friday, 11 AM-7 PM

Billing support hours: Dutch: Monday through Friday, 5 AM-1 PM English: Monday through Friday, 5 AM-1 PM

Phone number: 000 411 002 7131

Phone number: 0800 100 8763

Åland Islands Albania Andorra Armenia Austria Azerbaijan Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Cyprus Czechia Denmark Estonia Faroe Islands Finland France Georgia Germany

Gibraltar Greece Guernsey Hungary Iceland Ireland Isle of Man Italy Jan Mayen Jersey Kosovo Latvia Liechtenstein Lithuania Luxembourg Malta Moldova Monaco Montenegro

Netherlands North Macedonia Norway Poland Portugal Romania Russia San Marino Serbia Slovakia Slovenia Spain Svalbard Sweden Switzerland Türkiye Ukraine United Kingdom Vatican City

Åland Islands

Phone number: 08009 8462 Local call charges apply.

Phone number: 04 451 5151 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: +1 312 843 5144 International call charges apply.

Billing support hours: Spanish: Monday through Friday, 10 AM-6 PM English: Monday through Friday, 10 AM-6 PM

Technical support hours: Spanish: Monday through Friday, 9 AM-10 PM English: 24 hours a day, 7 days a week

Phone number: 010 541 082 Select "Business", then select "Microsoft 365" Local call charges apply.

Billing support hours: Russian: Monday through Friday, 10 AM-7 PM Moscow English: Monday through Friday, 9 AM-5 PM London

Technical support hours: Russian: Monday through Friday, 7 AM-8 PM Moscow English: 24 hours a day, 7 days a week

Phone number: 0800 080 650

Alternative Phone Number: 01 206 09 15 78 Local call charges apply.

Billing support hours: German: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: German: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: 01 24 37 35 55 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: 8 820 0071 0003 Select "Business", then select "Microsoft 365"

Phone number: 0800 81174

Alternative Phone Number: 02 200 88 84 Local call charges apply.

Billing support hours: Dutch: Monday through Friday, 9 AM-5 PM French: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: French: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Bosnia and Herzegovina

Phone number: 0800 20 230 Select "Business", then select "Microsoft 365"

Alternative Phone Number: +387 33 606 100 International call charges apply.

Phone number: 00800 118 4446

Phone number: 0800 222 225 Local call charges apply.

Phone number: 8009 2519 Local call charges apply.

Phone number: 800 701 371

Alternative Phone Number: 239 016 433 Local call charges apply.

Billing support hours: Czech: Monday through Friday, 9 AM-6 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Czech: Monday through Friday, 8 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: 80 34 76 23

Alternative Phone Number: 38 48 70 67 Local call charges apply.

Phone number: 800 0044 483

Faroe Islands

Phone number: +45 38 48 70 67 International call charges apply.

Phone number: 0800 98462

Alternative Phone Number: 09 72 51 96 30 Local call charges apply.

Phone number: 0805 540 594

Alternative Phone Number: 01 57 32 42 97 Local call charges apply.

Billing support hours: French: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Phone number: 032 297 0124 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: 0800 589 2332

Alternative Phone Number: 069 380 789 508 Local call charges apply.

Phone number: +1 312 843 5151 International call charges apply.

Phone number: 00800 4414 2831 Local call charges apply.

Phone number: +36 80 983 899

Alternative Phone Number: +36 1 778 9292 Local call charges apply.

Technical support hours: Hungarian: Monday through Friday, 8 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: 800 9609

Billing support hours: English: Monday through Friday, 8 AM-4 PM

Phone number: 1 800 995309

Alternative Phone Number: 01 656 9837 Local call charges apply.

Isle of Man

Phone number: 800 917 919

Billing support hours: Italian: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: Italian: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: +1 312 843 5149 International call charges apply.

Billing support hours: English: Monday through Friday, 9 AM-6 PM

Phone number: 8000 42 33 Local call charges apply.

Liechtenstein

Phone number: +41 800 000 300

Alternative Phone Number: +41 22 76 141 14 Local call charges apply.

Phone number: 8800 30 960 Local call charges apply.

Phone number: 800 21094

Alternative Phone Number: 24 87 15 10 Local call charges apply.

Billing support hours: French: Monday through Friday, 9 AM-5 PM German: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: French: Monday through Friday, 8 AM-9 PM German: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: 8006 2231 Local call charges apply.

Phone number: 022 20 13 34 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: +33 1 57 32 42 97 International call charges apply.

Phone number: 080 081 110 Select "Business", then select "Microsoft 365"

Netherlands

Phone number: 0800 020 2546

Alternative Phone Number: 020 203 5362 Local call charges apply.

Billing support hours: Dutch: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

North Macedonia

Phone number: 0800 94 288

Phone number: 800 31068

Alternative Phone Number: 22 31 07 48 Local call charges apply.

Phone number: 800 70 23 20

Alternative Phone Number: 022 306 05 17 Local call charges apply.

Billing support hours: Polish: Monday through Friday, 8 AM-6 PM English: Monday through Friday, 8 AM-6 PM

Technical support hours: Polish: Monday through Friday, 8 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: 800 208 745

Alternative Phone Number: 21 366 5030 Local call charges apply.

Technical support hours: Portuguese: Monday through Friday, 8 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: 0800 896 956

Alternative Phone Number: 372 741 961 Local call charges apply.

Phone number: 8 10 800 2548 1044

Alternative Phone Number: 499 922 86 23 Local call charges apply.

Phone number: +1 312 843 5154 International call charges apply.

Billing support hours: Italian: Monday through Friday, 10 AM-6 PM English: Monday through Friday, 10 AM-6 PM

Technical support hours: Italian: Monday through Friday, 9 AM-10 PM English: 24 hours a day, 7 days a week

Phone number: 0800 190 095

Phone number: 0800 102 365

Alternative Phone Number: 026 862 2111 Local call charges apply.

Phone number: 080 080 922

Phone number: 900 814 197

Alternative Phone Number: 912 718 160 Local call charges apply.

Technical support hours: Spanish: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: 020 160 5899

Alternative Phone Number: 08 5176 1966 Local call charges apply.

Switzerland

Phone number: 0800 000 300

Alternative Phone Number: 022 76 141 14 Local call charges apply.

Billing support hours: French: Monday through Friday, 9 AM-5 PM German: Monday through Friday, 9 AM-5 PM Italian: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: French: Monday through Friday, 8 AM-9 PM German: Monday through Friday, 8 AM-9 PM Italian: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: 0 850 3902777

Billing support hours: Turkish: Monday through Friday, 9 AM-6 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Turkish: Monday through Friday, 8 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: 0800 502 285

United Kingdom

Phone number: 0800 032 6417

Alternative Phone Number: 0203 450 6455 Local call charges apply.

Vatican City

Alternative Phone Number: 02 6943 0746 Local call charges apply.

Technical support hours: Italian: Monday through Friday, 9 AM-6 PM English: 24 hours a day, 7 days a week

Algeria Angola Benin Botswana Bouvet Island Burkina Faso Burundi Cabo Verde Cameroon Central African Republic Chad Comoros Congo Congo (DRC) Côte d'Ivoire Djibouti Egypt Equatorial Guinea Eritrea Eswatini

Ethiopia French Southern Territories Gabon Gambia Ghana Guinea Guinea-Bissau Kenya Lesotho Liberia Libya Madagascar Malawi Mali Mauritania Mauritius Mayotte Morocco Mozambique

Namibia Niger Nigeria Réunion Rwanda São Tomé and Príncipe Senegal Seychelles Sierra Leone Somalia South Africa South Sudan St Helena, Ascension, Tristan da Cunha Tanzania Togo Tunisia Uganda Zambia Zimbabwe

Phone number: 021 89 10 70 Select "Business", then select "Microsoft 365" Local call charges apply.

Billing support hours: Arabic: Sunday through Thursday, 9 AM-5 PM French: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: Arabic: Sunday through Thursday, 9 AM-5 PM French: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: +351 21 366 5030 International call charges apply.

Technical support hours: Portuguese: Monday through Friday, 9 AM-10 PM English: 24 hours a day, 7 days a week

Phone number: +27 21 427 3315 International call charges apply.

Bouvet Island

Burkina faso.

Billing support hours: French: Monday through Friday, 8AM-4 PM English: Monday through Friday, 8 AM-4 PM

Technical support hours: French: Monday through Friday, 7 AM-8 PM English: 24 hours a day, 7 days a week

Billing support hours: French: Monday through Friday, 10 AM-6 PM English: Monday through Friday, 10 AM-6 PM

Technical support hours: French: Monday through Friday, 9 AM-10 PM English: 24 hours a day, 7 days a week

Technical support hours: Portuguese: Monday through Friday, 7 AM-8 PM English: 24 hours a day, 7 days a week

Phone number: +225 20 24 24 90 Select "Business", then select "Microsoft 365" International call charges apply.

Billing support hours: French: Monday through Friday, 8 AM-4 PM English: Monday through Friday, 8 AM-4 PM

Central African Republic

Phone number: +1 312 843 5147

Billing support hours: French: Monday through Friday, 11 AM-7 PM English: Monday through Friday, 11 AM-7 PM

Technical support hours: French: Monday through Friday, 10 AM-11 PM English: 24 hours a day, 7 days a week

Phone number: 225 20 24 24 90 Select "Business", then select "Microsoft 365" Local call charges apply.

Congo (DRC)

Côte d'ivoire.

Phone number: 020 24 24 90 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: 0800 000 0325

Billing support hours: Arabic: Sunday through Thursday, 10 AM-6 PM English: Monday through Friday, 10 AM-6 PM

Technical support hours: Arabic: Sunday through Thursday, 10 AM-6 PM English: 24 hours a day, 7 days a week

Equatorial Guinea

Phone number: +974 44 119418 Select "Business", then select "Microsoft 365" International call charges apply.

French Southern Territories

Billing support hours: French: Monday through Friday, 1 PM-9 PM English: Monday through Friday, 1 PM-9 PM

Technical support hours: French: Monday through Friday, 12 PM-11 PM English: 24 hours a day, 7 days a week

Phone number: +234 1 271 0156 Select "Business", then select "Microsoft 365" International call charges apply.

Guinea-Bissau

Phone number: +1 312 843 5153 International call charges apply.

Technical support hours: Portuguese: 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: 020 286 8800 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: +965 2243 1071 Select "Business", then select "Microsoft 365" International call charges apply.

Billing support hours: Arabic: Sunday through Thursday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: Arabic: Sunday through Thursday, 9 AM-5 PM English: 24 hours a day, 7 days a week

Technical support hours: French: Monday through Friday, 7AM-8 PM English: 24 hours a day, 7 days a week

Billing support hours: Arabic: Sunday through Thursday, 8 AM-4 PM English: Monday through Friday, 8 AM-4 PM

Technical support hours: Arabic: Sunday through Thursday, 8 AM-4 PM English: 24 hours a day, 7 days a week

Phone number: 802 044 0086

Technical support hours: French: Monday through Friday, 11 AM-midnight English: 24 hours a day, 7 days a week

Phone number: 0801 000 809 Select "Business", then select "Microsoft 365" Local call charges apply.

Billing support hours: Arabic: Sunday through Thursday, 8 AM-4 PM French: Monday through Friday, 8 AM-4 PM English: Monday through Friday, 8 AM-4 PM

Technical support hours: Arabic: Sunday through Thursday, 8 AM-4 PM French: Monday through Friday, 7 AM-8 PM English: 24 hours a day, 7 days a week

Billing support hours: English: Monday through Friday, 7 AM-6 PM

Technical support hours: Portuguese: Monday through Friday, 9 AM-7 PM English: 24 hours a day, 7 days a week

Phone number: 061 292 5016 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: 01 912 5070 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: +1 312 843 5147 Local call charges apply.

Billing support hours: French: Monday through Friday, noon-8 PM English: Monday through Friday, noon-8 PM

Technical support hours: French: Monday through Friday, 11 AM-11 PM English: 24 hours a day, 7 days a week

São Tomé and Príncipe

Technical support hours: Portuguese: Monday through Friday, 8 AM-9 PM English: 24 hours a day, 7 days a week

Phone number: 800 103 072

After dialing, enter: 877 867 2337

Billing support hours: English: Monday through Friday, 1 PM-9 PM

Sierra Leone

Billing support hours: Arabic: Sunday through Thursday, 10 AM-6 PM English: Monday through Friday, 9 AM-5 PM

South Africa

Phone number: 080 020 2883

Alternative Phone Number: 021 427 3315 Local call charges apply.

South Sudan

St helena, ascension, tristan da cunha.

Phone number: +254 20 286 8800 Select "Business", then select "Microsoft 365" International call charges apply.

Billing support hours: French: Monday through Friday, 8 AM-4 AM English: Monday through Friday, 8 AM-4 AM

Technical support hours: French: Monday through Friday, 7 AM-8 AM English: 24 hours a day, 7 days a week

Phone number: 71 168 700 Select "Business", then select "Microsoft 365" Local call charges apply.

Middle East

Afghanistan Bahrain Iraq Israel Jordan

Kuwait Lebanon Oman Palestinian Authority

Qatar Saudi Arabia United Arab Emirates Yemen

Afghanistan

Phone number: +92 21 111 674 357 Select "Business", then select "Microsoft 365" International call charges apply.

Phone number: 800 81 250

Phone number: +965 2221 9876 Select "Business", then select "Microsoft 365" International call charges apply.

Phone number: 1 809 344 179

Billing support hours: Hebrew: Sunday through Thursday, 9 AM-6 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Hebrew: Sunday through Thursday, 9 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: 18 800 000

Phone number: +965 22219876 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: 01 97 40 81 Select "Business", then select "Microsoft 365" Local call charges apply.

Phone number: 800 73332 Select "Business", then select "Microsoft 365"

Technical support hours: Arabic: Sunday through Thursday, 11 AM-8 PM English: 24 hours a day, 7 days a week

Palestinian Authority

Phone number: +962 6 5503451 Select "Business", then select "Microsoft 365" International call charges apply.

Phone number: 44 119418 Select "Business", then select "Microsoft 365" Local call charges apply.

Alternative Phone Number: 00 800101716 Local toll-free

Saudi Arabia

Phone number: 800 844 4558

United Arab Emirates

Phone number: 8000 444 1578 International call charges apply.

Bangladesh Bhutan Brunei Cambodia China Christmas Island Cocos (Keeling) Islands Hong Kong SAR India Indonesia Japan

Kazakhstan Korea Kyrgyzstan Laos Macao SAR Malaysia Maldives Mongolia Myanmar Nepal Pakistan

Philippines Singapore Sri Lanka Taiwan Tajikistan Thailand Timor-Leste Turkmenistan Uzbekistan Vietnam

Phone number: 157 0011

After dialing, enter: +1877 857 3235

Phone number: +1 312 843 5148 International call charges apply.

Phone number: 800 1111 673

After dialing, enter: 877 413 1767

Phone number: 800 988 0365

Alternative Phone Number: 400 920 0365 (Mobile)

Billing support hours: Chinese (Mandarin): Monday through Friday, 9 AM-6 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Chinese (Mandarin): Monday through Friday, 9 AM-6 PM English: 24 hours a day, 7 days a week

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Contact support for Microsoft 365 operated by 21Vianet only

Phone number: +86 4000 890 365

Billing support hours: Chinese and English: Monday through Friday, 9 AM-6 PM

Technical support hours: Chinese and English phone support: Monday through Friday, 9 AM-6 PM Chinese and English online support (through the admin center): 24 hours a day, 7 days a week

Christmas Island

Cocos (keeling) islands, hong kong sar.

Phone number: 800 969 805

Billing support hours: Cantonese: Monday through Friday, 9 AM-6 PM Mandarin: Monday through Friday, 9 AM-6 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Cantonese: Monday through Friday, 9 AM-6 PM Mandarin: Monday through Friday, 9 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: 000 800 440 2038 Local toll-free

Phone number: 007 803 011 0882 (Telkom) 001 803 442 304 (Indosat)

Billing support hours: Bahasa Indonesia: Monday through Friday, 8 AM-5 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Bahasa Indonesia: Monday through Friday, 8 AM-5 PM English: 24 hours a day, 7 days a week

Phone number: 0120 996 680 (Office 365 Enterprise) 0120 628 860 (Other plans, like Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium)

Alternative Phone Numbers: 03 4332 5493 (Office 365 Enterprise) 03 4332 6257 (Other plans, like Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium) Local call charges apply.

Billing support hours: Japanese: Monday through Friday, 9:00-17:00 (Closed on weekends and public holidays) English: Monday through Friday, 9:00-17:00 (Closed on weekends and public holidays)

Technical support hours:

Office 365 Enterprise: Japanese: 24 hours a day, 7 days a week English: 24 hours a day, 7 days a week

Other Plans: Telephone technical support is available from 9:00-17:30 on weekdays. For high severity issues, technical support is available 24 hours a day, 7 days a week.

Phone number: +8 800 555 1349 International call charges apply.

Phone number: 080 495 0880

Alternative Phone Number: 02 3483 1937 Local call charges apply.

Billing support hours: Korean: Monday through Friday, 9 AM-6 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Korean: Monday through Friday, 9 AM-6 PM English: 24 hours a day, 7 days a week

Phone number: +7 499 922 86 23 International call charges apply.

Phone number: 0800 111

After dialing, enter: 877 860 4890

Billing support hours: Cantonese: Monday through Friday, 9 AM-5 PM Mandarin: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-5 PM

Technical support hours: Cantonese: Monday through Friday, 9 AM-5 PM Mandarin: Monday through Friday, 9 AM-5 PM English: 24 hours a day, 7 days a week

Phone number: 1800 22 0030

Alternative Phone Number: 03 6207 4606 Local call charges apply.

Phone number: Telephone support not available; only online support.

Billing support hours: Not available by phone

Technical support hours: Not available by phone

Phone number: 021 111 674 357 Select "Business", then select "Microsoft 365" Local call charges apply.

Philippines

Phone number: 1800 1441 0625 (PLDT) 1800 8908 6422 (Globe)

Phone number: 1 800 622 1856

Alternative Phone Number: 6622 1855 Local call charges apply.

Phone number: 011 2423254 Local call charges apply.

Phone number: 0800 666 802

Alternative Phone Number: 02 2656 7301 Local call charges apply.

Billing support hours: Chinese (Mandarin): Monday through Friday, 9 AM-6 PM English: Monday through Friday, 9 AM-6 PM Local

Phone number: 001 800 441 2619

Billing support hours: Thai: Monday through Friday, 9 AM-5 PM English: Monday through Friday, 9 AM-6 PM

Technical support hours: Thai: Monday through Friday, 9 AM-5 PM English: 24 hours a day, 7 days a week

Timor-Leste

Phone number: +1 312 843 5155 International call charges apply.

Billing support hours: Portuguese: Monday through Friday, 9 PM-5 AM English: Monday through Friday, 9 PM-5 AM

Technical support hours: Portuguese: 24 hours a day, between Mon noon and Sat noon English: 24 hours a day, 7 days a week

Turkmenistan

Phone number: +8 641 744 0010

After dialing, enter: 877 867 5369 International call charges apply.

Phone number: 120 852 137

Alternative Phone Number: 12280770

Australia / Pacific

American Samoa Australia Cook Islands Fiji French Polynesia Guam Heard Island and McDonald Islands Kiribati Marshall Islands

Micronesia Nauru New Caledonia New Zealand Niue Norfolk Island Northern Mariana Islands Palau Papua New Guinea

Pitcairn Islands Samoa Solomon Islands Tokelau Tonga Tuvalu Vanuatu Wallis and Futuna

American Samoa

Billing support hours: English: Monday through Friday, 6 AM-2 PM

Phone number: 1800 197 503

Alternative Phone Number: 02 8223 9959 Local call charges apply.

Technical support hours: English: Monday through Friday, 9 AM-6 PM

Cook Islands

Phone number: 004 890 1001

After dialing, enter: 877 860 4596

French Polynesia

Billing support hours: French: Sunday through Friday, 10 PM-6 AM English: Sunday through Friday, 10 PM-6 AM

Technical support hours: French: Monday through Friday, 9 PM-10 AM English: 24 hours a day, 7 days a week

Billing support hours: English: Monday through Friday, 3 AM-12 PM

Heard Island and McDonald Islands

Marshall islands, new caledonia.

Billing support hours: French: Monday through Friday, 7 PM-3 AM English: Monday through Friday, 7 PM-3 AM

Technical support hours: French: Monday through Friday, 6 PM-7 AM English: 24 hours a day, 7 days a week

New Zealand

Phone number: 0800 194 197

Alternative Phone Number: 09 912 7298 Local call charges apply.

Norfolk Island

Billing support hours: English: Monday through Friday, 12 PM-8 PM

Northern Mariana Islands

Papua new guinea, pitcairn islands.

Billing support hours: English: Monday through Friday, 2 PM-10 PM

Solomon Islands

Wallis and futuna.

Billing support hours: French: Sunday through Friday, 8 PM-4 AM English: Sunday through Friday, 8 PM-4 AM

Technical support hours: French: Monday through Friday, 7 PM-8 AM English: 24 hours a day, 7 days a week

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What Is Microsoft 365?

Microsoft 365 Business Premium and Enterprise combines Office 365, Windows 10, Enterprise Mobility + Security, and more into a single subscription.

  • Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access
  • Exchange, OneDrive, Microsoft Teams, SharePoint
  • Business apps from Office, such as Bookings and Outlook Customer Manager
  • App protection for Office mobile apps
  • Device management for Windows 10 PCs
  • Consistent security configuration and data protection across devices
  • Single admin console to set up and manage users and devices
  • Automatic installation of Office apps on Windows 10 PCs
  • Always up-to-date Office and Windows 10
  • Streamlined deployment of PCs with Windows AutoPilot

See the Subscription Options section below for subscription information.

How Can My Organization Benefit from Using Microsoft 365?

  • Achieve more by better connecting employees, partners, and constituents.
  • Get work done from anywhere, on any device.
  • Protect your company data across devices with always-on security.
  • Simplify the setup and management of employee devices and services with a single IT console.

What Are the System Requirements for Microsoft 365?

See the system requirements listed under "Microsoft 365 plans for business, education, and government."

What Support Is Provided for Implementing and Managing Microsoft 365?

Microsoft Cloud subscriptions obtained through TechSoup New Zealand include the following support services.

  • Setup and assignment of licenses
  • Ongoing management and support to add or remove licenses, resolve billing issues or errors, and escalate cases directly with Microsoft
  • Ongoing consultations and self-service tools to help determine the correct licenses or products for your organization
  • Resources such as webinars, invitation-only events, and how-to guides to support adoption and use
  • Flexible billing options

Subscription Options

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Microsoft Promo Code for May 2024

Use these 12 Microsoft promo code to save money on laptops, software, accessories and more from the major computing manufacturer.

Microsoft Discount: College students take 50% off Microsoft 365 Personal

Microsoft discount: parents, teachers, and military save up to 10% off, microsoft discount: save up to 10% with your student discount, take action now and grab your chance to save up to $500 on surface laptop 5 on microsoft's sale, don't miss the chance to pocket up to $325 when you snag select surface pro 9 for business during microsoft's sale, take advantage of microsoft's sale and save up to $100 on selected surface laptop 5 for business., get your hands on select surface pro 9 at microsoft's sale and save up to $500, microsoft: claim a free gift on laptop 2 purchases, microsoft: purchase your first month of game pass for $1, start building your business with microsoft with plans as low as $6, microsoft: purchase surface laptops for $1000, hurry in for a $50 discount on the xbox series x at the microsoft sale, can i get microsoft 365 for free.

Yes, Microsoft 365 has a free version for all of its separate apps. However, you can only use these apps on your web browser and they have limited functionalities compared to the paid versions. You can’t download them to use natively on your computer. You can log in with your Microsoft account to try the free versions of the apps before buying. Microsoft 365 also offers a 1-month free trial for its full suite, but you have to remember to cancel your subscription before the month ends or it will charge you.

Is there a Microsoft education discount?

Yes, Microsoft has an education and military discount that applies to select products. Also, college students can subscribe to the Microsoft 365 Personal for $2.99 a month. Students and teachers from eligible institutions can qualify for a free Office 365 Education subscription, which also includes classroom tools and apps not necessarily included in the standard subscription.

How do I contact Microsoft customer service?

Microsoft has a Contact Us page that will direct you to the proper support depending on what you need. For example, global support numbers for Microsoft software are listed on a separate page. The United States Customer Service number is +1 (800) 642 7676.

Hints and Tips

Browse Microsoft deals for the latest discounts: Microsoft has a Deals tab highlighted in its menu bar at the top of its homepage, which leads to a page promoting current sales and discounted items. It also leads to separate pages for specific categories like Surface or Xbox deals. Prices drop for seasonal events like back to school and holiday promotions, so it’s best to check if something you’re looking for is already on sale. There’s always something featured as a deal, even if it’s not a special occasion! 

Shop the Xbox deals section: Microsoft has layers of pages for its different products. The Xbox deals page isn’t sitting in the open at the top of the website, but it exists. There you can find Xbox Series X|S bundles, discounted games and accessories, refurbished consoles, and more information about the latest Xbox products.

Use the Microsoft education and military discount: Microsoft offers students, teachers, and parents a 5 to 10% discount on select items from the Microsoft Store. Active, former, and retired military personnel qualify for the same discount. The education and military discount offers up to 10% off eligible computers and accessories, 5% off Surface Go and free Office 365. You’ll have to be signed in to see and use the discount. Microsoft notes that, while you can’t stack the discount with other promotions, it will automatically apply the best deal out of the two to your cart.

How to use Microsoft promo codes

1. Copy your Microsoft promo code to your clipboard.

2. Click the cart icon in the upper right corner of the Microsoft website. Once you confirm all your items are correctly added, click the Checkout button in the “Order summary” box.

3. During checkout, Microsoft will prompt you for your information one step at a time. Fill in your Shipping details first so that you can move on to Payment.

4. The Payment section has an “Add a promo code” dropdown, but it won’t let you apply one until you fill in your payment information. Choose to pay with a credit or debit card, eWallet, or flexible payments and fill in the relevant information.

5. Click the downward arrow next to “Add a promo code” to open the dropdown. Paste the promo code in the “Enter code” field and click “Apply code.” 

How we source coupon codes

Whether it's through our affiliate networks, the depths of the world wide web, or our connections with big name brands, here at TechRadar we use every tool at our disposal to source the latest codes. Our coupons team updates each of our pages multiple times a week with the most recent deals, including exclusive coupons negotiated by our Commercial team. We also include the latest sales info directly from retailers to offer the most up-to-date discounts around.

How we test coupon codes

Each coupon you find on TechRadar has been tested before being uploaded by our dedicated Deals & Offers teams. You’ll see a range of offers, from free shipping to student discounts, with savings available on all kinds of products & services. To make sure every coupon is ready to use, we don’t list any user-specific or one-time codes. 

We also include all relevant information about coupons, such as expiry dates and any terms & conditions, near the ‘Get Code’ button. You can see the details for an individual offer by clicking on the ‘Terms & Conditions’ text below the code and expanding the code area. 

What to do if a coupon code doesn’t work

Although we do our best to ensure all listed codes are tried & tested, sometimes coupons expire or terms & conditions are changed before we can update pages. Our team works hard to make sure our coupons are active and work as intended, and should you encounter an issue when using one, we’ll work just as hard to help.

The best place to start is by checking the requirements. Click “View terms and conditions” to expand the code section and see any guidance on your chosen coupon. For example, you may need to meet a minimum spend, add other items to your basket to qualify for a multibuy offer, or confirm that your chosen code applies to the items in your basket (i.e. 10% off laptops).  

If you’re still having issues using your code, you can email our customer service team on [email protected] . Include as many details as possible - such as which code you used and which coupon page it’s listed on so our team can address your issue as fast as possible.  

How we make money 

When it comes to coupons, TechRadar earns money via a commission-based model. For every brand we have a coupon page for, we’ve negotiated a deal that means we earn a percentage of total basket value in commission back from every order.

Using this model means we can offer our coupons to our customers free of charge. You won’t pay any fees to add your chosen coupon to your basket - you’ll simply pay the final order total once your discount has been applied. 

If you want to find out more about TechRadar’s coupons pages, you can visit our dedicated page on How We Source Coupon Codes and How to Use Them for more information.

James Pickard is a Deals Editor at TechRadar. After many years of scouring the net for the cheapest games and tech for his personal use, he decided to make it his job to share all the best bargains and coupon codes with you. James also has almost a decade of experience covering some of the biggest sales events of the year at Eurogamer and VG247, including Black Friday, Cyber Monday and Amazon Prime Day. When not deals hunting or stacking coupon codes to get the biggest savings, James can be found on the PS5, watching a classic film noir or cheering on the Tampa Bay Buccaneers.

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Rate microsoft coupons, about microsoft.

Microsoft, an American company that covers a range of hardware and software products, is one of the largest technological companies in the world. It’s best known for developing Windows, an operating system used on many modern computers and a competitor to Apple’s OSX. Microsoft 365, which was once the widely used office product suite, Microsoft Office, and Internet Explorer, which retired in 2019 and was replaced with Microsoft Edge, also stand out as popular products in its lengthy catalog of creations. In addition to software, Microsoft sells office equipment like the Surface laptop and tablet series. Microsoft also created the Xbox and its successors up to the Xbox Series X/S, one of the three major gaming consoles on the market today. On this page, you'll find the latest Microsoft discount codes and other ways to save on your orders.

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Introducing the ultimate Copilot+ PCs – The all-new Surface Pro and Surface Laptop

  • Pete Kyriacou – CVP, Microsoft Devices

Today, Microsoft and Surface introduced the fastest, most intelligent Windows PCs ever: Copilot+ PCs. The all-new Surface Pro and Surface Laptop are the ultimate Copilot+ PCs, delivering incredible performance, all-day battery life and brand-new AI experiences. They showcase the beauty and innovation that happens at the intersection of software and hardware.

Surface was created to lead the PC industry with innovation and technology that showcases the best of Microsoft and empowers our customers to achieve more. We’ve been at the forefront of new PC categories, with thoughtful designs and new features that inspire our customers. And as we dive into the new wave of AI, Surface continues to put our customers first.

Copilot+ PCs

Copilot+ PCs provide a quantum leap in computing, with power, performance and breakthrough AI experiences. Debuting with Snapdragon ® X Elite and Snapdragon X Plus processors, Copilot+ PCs are tuned to deliver optimal processing and response times – and are faster than the latest Macbook Air. i

Performance like this means the apps customers love work great. Microsoft has partnered closely with developers across the globe to optimize their applications for this processor. In addition, the powerful new Prism emulation engine delivers a 2x performance boost compared to Surface Pro 9 with 5G. On the new Surface Pro and Surface Laptop, powered by Snapdragon X Elite and Snapdragon X Plus processors, experiences like Adobe Creative Cloud, Microsoft 365 and Chrome will feel snappy, quick and responsive.

In addition, Copilot+ PCs have the most powerful Neural Processing Units (NPUs) in the PC category today. With over 45 trillion of operations per second (TOPS), these NPUs power new AI experiences – here are three that we love:

In addition to Microsoft experiences, the power of the NPU extends in our work with developers who are leveraging the NPU for their own AI workloads. Some examples of these new AI experiences include:

  • Davinci Resolve: Effortlessly apply visual effects to objects and people using NPU-accelerated Magic Mask in DaVinci Resolve Studio.
  • Cephable: Stay in your flow with faster, more responsive adaptive input controls, like head movement or facial expressions via the new NPU-powered camera pipeline in Cephable .
  • CapCut: Remove the background from any video clip in a snap using Auto Cutout running on the NPU in CapCut.

We are seeing many developers around the world and across various industries working on exciting new ways to accelerate their applications using the power of the NPU, including: WhatsApp, Luminar Neo, LiquidText, Camo, djay Pro and more.

All-new Surface Pro

Over 10 years ago, Surface pioneered the 2-in-1 category. Since then, the tablet that can replace your laptop has advanced the expectations of a productivity device, delivering more power, more battery life and innovation people love. The all-new Surface Pro unlocks a new way to think about a laptop: Combining accelerated performance, all-day battery life and industry-leading AI capabilities in an ultra-flexible design that can replace your tablet, your laptop and can even power your multi-monitor set-up.

The all-new Surface Pro , powered by Snapdragon® X Elite and Snapdragon X Plus processors, delivers incredibly fast speeds, 90% faster than Surface Pro 9. It’s built for the ultimate multitasker, supporting up to three external 4K displays, with two USB 4 ports, and a stunning 13” display with new optional OLED with HDR technology, delivering new levels of peak brightness and immersive colors. Wi-Fi 7 offers the fastest wireless connection iv available and optional 5G v keeps you connected to the fastest cellular network, while you’re on the move.

The ultra-wide, quad-HD front-facing camera is our best Surface camera ever. AI-powered Windows Studio Effects like Automatic Framing, keep you in focus, even as you move around your space. The 10MP Ultra HD rear-facing autofocus camera supports 4K video so you can capture and edit all on one device.

Surface Pro is made with more recycled materials than Surface Pro 9, including 72% recycled content in the enclosure. vi Surface Pro is serviceable by design with more replaceable components than ever, including the motherboard, battery, cameras and more.

The all-new Surface Pro Flex Keyboard unlocks new levels of flexibility. It’s ready to be used attached to your Pro for the ultimate laptop set-up or detached for more flexibility and to support your creative workflows.

It is built with enhanced extra carbon fiber layers for stability and has a larger, customizable haptic touchpad. With integrated pen storage, your Slim Pen is secure, charged and ready to go.

Surface Slim Pen gets even better with the new Surface Pro, with all new AI experiences. The ink now flows naturally with Zero Force inking, ultra-precise shading, 4,096 points of pressure sensitivity and a built-in haptic engine for a more natural writing experience.

The all-new Surface Pro is the most flexible laptop, reimagined.

All-new Surface Laptop

When we first launched Surface Laptop, it redefined the classic PC category, pushing boundaries and elevating the user experience to new heights. We introduced premium materials, a vibrant array of colors, ultra-productive 3:2 aspect ratio touchscreens, and a fit and finish like nothing else. We delivered power and performance, and the best typing experience on the market to this day, in a light, sleek design. Beyond elegant design, the Surface Laptop showcased an incredible balance of premium features that delivered the best of Microsoft on a Surface device. This holistic approach revolutionized the industry, setting new standards for excellence and heralding a new era of innovation in laptop design.

The all-new Surface Laptop maintains these principles – purpose built to unlock a new AI era with Copilot experiences that transform the PC experience.

Redesigned from the inside out, this new Laptop has modern lines and a stunning PixelSense touchscreen display with razor-thin bezels.  With 120Hz refresh rate, HDR technology, Dolby Vision IQ™ vii and Adaptive color technology, this display delivers crisper whites, darker blacks and an extended color spectrum. There are two screen sizes, as our new 13.8” display provides larger viewing area than a traditional 14” laptop, in a more compact design and a 15” with an even larger working canvas. This ultra-light and stylish Laptop comes in four stunning colors viii : Platinum, Black, Dune and Sapphire.

Surface Laptop unleashes lightning-fast speed and AI accelerated power for the ultimate multitasking. It is 86% faster than Laptop 5, delivering incredible performance.  It can power up to three external 4K monitors. The 45 TOPS NPU unlocks new AI experiences and delivers industry-leading performance for seamless productivity with the longest battery life on any Surface – up to 22 hours on the Surface Laptop 15” ix and up to 20 on the Surface Laptop 13.8” x . With a large variety of ports and lightning-fast Wi-Fi 7, you will always be connected.

The new Surface Laptop has a Full HD Surface Studio Camera that supports AI-powered Windows Studio Effects like Automatic Framing, Portrait Blur, Creative Filters and Voice Focus – so you come across clearly and confidently. AI-enhanced sound with premium Omnisonic® Speakers and Dolby® Atmos® xi , and Studio Mics amplify your voice and presence.

Surface Laptop is known for its comfortable and quiet typing experience and now, every keystroke is perfected. With optimal key travel for accurate and swift typing and a large precision haptic touchpad that is smooth, responsive and customizable for your personal preference.

This is the fastest, most intelligent Surface Laptop ever.

Surface product principles

Accessibility, security and sustainability are core components in every product in the Surface lineup. The all-new Surface Pro and Surface Laptop make major strides across all three categories.

Surface products are built to empower everyone on the planet to achieve more. When we develop inclusive products, we create a more comfortable and empowering product experience for everyone, without excluding people in the process. Our journey involves continuous learning from the disability community, placing them at the heart of our design process to develop solutions that unlock their full potential.

Our accessible offerings are comprehensive, ranging from an ecosystem of adaptive accessories to adaptive features built into the fabric of our hardware and software. With the new Copilot+ PCs from Surface, we continued to prioritize adaptability, resulting in products that are inclusive by design.

Surface Pro Flex Keyboard

That’s why we designed the new Surface Pro Flex Keyboard with a bold keyset option, xii to reduce eye strain and assist people with low vision. We added a customizable, haptic touchpad, the most inclusive touchpad on the market today, to both our Surface Pro keyboard and our Surface Laptop, empowering customers with a wide range of hand movement and dexterity capabilities to easily adjust the touchpad to their preferences, resulting in a more delightful experience for all.

These hardware capabilities, alongside new experiences that utilize the power of the NPU, increase your productivity and creativity, allowing you to work, learn and play in the way that is most natural to you.

Security and privacy are always top of mind for us, implementing chip-to-cloud security that begins with inherently secure Surface devices. These new Surface PCs are meticulously built to protect your data from day one. Starting with tracing the origin of even the smallest components on the motherboard through building the lines of code ensuring a secure boot. Every Copilot+ PC will be a Secured-Core PC with Microsoft Pluton Security enabled by default and Windows Hello Enhanced Sign-in enabled by default. We take our responsibility to keep your data safe seriously.

In 2020, Microsoft set a goal to become carbon negative by 2030 – and at Surface, we know we have a responsibility to the planet. With the new Surface Pro and Surface Laptop we are introducing our most significant sustainability advancements yet. We have reduced our carbon emissions by an average of 78% per enclosure through several sustainability interventions, including using 100% recycled aluminum alloy, 100% recycled rare-earth metal magnets and 100% carbon free electricity at manufacturing facilities. xiii

We are also committed to reducing plastic waste – with all-new paper-based packaging with more recyclable components – and extending the lifetime of your device with innovative repairability features.

This is just the beginning. We will continue delivering sustainability advancements across the device lifecycle as we work towards Microsoft’s 2030 commitments.

Pre-order today

The brand-new Surface Pro and Surface Laptop deliver incredible speeds, all-day battery life and all-new AI experiences, all starting at $999. You can pre-order today and learn more about our new products at Microsoft.com. They’ll be available at key retailers worldwide starting June 18. To learn more about Surface for your organization, visit the Surface for Business blog.

i   Based on Cinebench 2024 Multi-threaded conducted by Microsoft in April 2024 comparing pre-release build of Surface Laptop with Snapdragon X Elite running pre-release Windows 11 26100 and Apple MacBook Air 13″ with M3 running macOS 14 Sonoma.  

ii   Recall is optimized for select languages (English, Chinese (simplified), French, German, Japanese and Spanish.) Content-based and storage limitations apply. See https://aka.ms/copilotpluspcs .  

iii   Currently supports translation for video and audio subtitles into English from 40+ languages. See https://aka.ms/copilotpluspcs .  

iv   6GHz band not available in all regions.  

v   5G availability options with 5G coming later in 2024. 5G not available in all areas; compatibility and performance depends on carrier network, plan and other factors. See carrier for details and pricing.  

vi   Enclosure includes Bucket and Kickstand. 100% recycled aluminum alloy in Bucket and Kickstand. 100% recycled rare earth metals in magnets. Based on validation performed by Underwriter Laboratories, Inc. using Environmental Claim Validation Procedure, UL 2809-2, Second Edition, November 7, 2023.   

vii   Requires Dolby Vision® encoded content and video.  

viii   Colors available on selected models only. Available colors, sizes, finishes and processors may vary by store, market and configuration.  

ix   Local video playback: Testing conducted by Microsoft in April 2024 using preproduction software and preproduction Surface Laptop Snapdragon® X Elite C12 512GB, 16GB RAM devices. Testing consisted of full battery discharge during video playback of a .mov file through the Windows Media Player application in 1080p at 24 FPS. All settings were default except screen brightness set to 150 nits with Auto-brightness disabled. Wi-Fi was connected to a network. Tested with Windows 11. Battery life varies significantly with settings, usage and other factors.  

x   Local video playback: Testing conducted by Microsoft in April 2024 using preproduction software and preproduction Surface Laptop Snapdragon® X Plus C10 256GB, 16GB RAM devices. Testing consisted of full battery discharge during video playback of a .mov file through the Windows Media Player application in 1080p at 24 FPS. All settings were default except screen brightness set to 150 nits with Auto-brightness disabled. Wi-Fi was connected to a network. Tested with Windows 11. Battery life varies significantly with settings, usage and other factors.  

xi  Requires Dolby® Atmos® encoded content/audio.  

xii  Surface Pro Flex Keyboard with bold keyset available only in U.S. English.  

xiii  As compared to a baseline no-interventions scenario modeling the same products without any sustainability interventions in the production phase of the devices.  

Microsoft Power BI Blog

Power bi may 2024 feature summary.

Headshot of article author Jason Himmelstein

Welcome to the May 2024 update! Here are a few, select highlights of the many we have for Power BI. There are new On-object Interaction updates, DAX query view is now generally available, find out how to view reports in OneDrive and SharePoint with live connected semantic models.

There is much more to explore, please continue to read on!

Microsoft Build Announcements

At Microsoft Build 2024, we are thrilled to announce a huge array of innovations coming to the Microsoft Fabric platform that will make Microsoft Fabric’s capabilities even more robust and even customizable to meet the unique needs of each organization. To learn more about these changes, read the “ Unlock real-time insights with AI-powered analytics in Microsoft Fabric ” announcement blog by Arun Ulag.

Earn a discount on your Microsoft Fabric certification exam!  

We’d like to thank the thousands of you who completed the Fabric AI Skills Challenge and earned a free voucher for Exam DP-600 which leads to the Fabric Analytics Engineer Associate certification.   

If you earned a free voucher, you can find redemption instructions in your email. We recommend that you schedule your exam now, before your discount voucher expires on June 24 th . All exams must be scheduled and completed by this date.    

If you need a little more help with exam prep, visit the Fabric Career Hub which has expert-led training, exam crams, practice tests and more.  

Missed the Fabric AI Skills Challenge? We have you covered. For a limited time , you could earn a 50% exam discount by taking the Fabric 30 Days to Learn It Challenge .  

microsoft 365 business plans nz

  • Version number: v: 2.129.905.0
  • Date published: 5/21/24

Modern Tooltip now on by Default

Matrix layouts, line updates, on-object interaction updates.

microsoft 365 business plans nz

  • Announcing general availability of DAX query view 

New Manage relationships dialog

Refreshing calculated columns and calculated tables referencing directquery sources with single sign-on, announcing general availability of model explorer and authoring calculation groups in power bi desktop, microsoft entra id sso support for oracle database, certified connector updates, view reports in onedrive and sharepoint with live connected semantic models, storytelling in powerpoint – image mode in the power bi add-in for powerpoint, storytelling in powerpoint – data updated notification, git integration support for direct lake semantic models, editor’s pick of the quarter, new visuals in appsource, financial reporting matrix by profitbase, horizon chart by powerviz, sunburst chart by powerviz, stacked bar chart with line by jta.

Power BI tooltips are embarking on an evolution to enhance their functionality. To lay the groundwork, we are introducing the modern tooltip as the new default , a feature that many users may already recognize from its previous preview status. This change is more than just an upgrade; it’s the first step in a series of remarkable improvements. These future developments promise to revolutionize tooltip management and customization, offering possibilities that were previously only imaginable. As we prepare for the general availability of the modern tooltip, this is an excellent opportunity for users to become familiar with its features and capabilities.

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Discover the full potential of the new tooltip feature by visiting our dedicated blog . Dive into the details and explore the comprehensive vision we’ve crafted for tooltips, designed to enhance your Power BI experience.

We’ve listened to our community’s feedback on improving our tabular visuals (Table and Matrix), and we’re excited to initiate their transformation. Drawing inspiration from the familiar PivotTable in Excel , we aim to build new features and capabilities upon a stronger foundation. In our May update, we’re introducing ‘ Layouts for Matrix .’ Now, you can select from compact , outline , or tabular layouts to alter the arrangement of components in a manner akin to Excel.

A screenshot of a computer Description automatically generated

As an extension of the new layout options, report creators can now craft custom layout patterns by repeating row headers. This powerful control, inspired by Excel’s PivotTable layout, enables the creation of a matrix that closely resembles the look and feel of a table. This enhancement not only provides greater flexibility but also brings a touch of Excel’s intuitive design to Power BI’s matrix visuals. Only available for Outline and Tabular layouts.

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To further align with Excel’s functionality, report creators now have the option to insert blank rows within the matrix. This feature allows for the separation of higher-level row header categories, significantly enhancing the readability of the report. It’s a thoughtful addition that brings a new level of clarity and organization to Power BI’s matrix visuals and opens a path for future enhancements for totals/subtotals and rows/column headers.

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We understand your eagerness to delve deeper into the matrix layouts and grasp how these enhancements fulfill the highly requested features by our community. Find out more and join the conversation in our dedicated blog , where we unravel the details and share the community-driven vision behind these improvements.

Following last month’s introduction of the initial line enhancements, May brings a groundbreaking set of line capabilities that are set to transform your Power BI experience:

  • Hide/Show lines : Gain control over the visibility of your lines for a cleaner, more focused report.
  • Customized line pattern : Tailor the pattern of your lines to match the style and context of your data.
  • Auto-scaled line pattern : Ensure your line patterns scale perfectly with your data, maintaining consistency and clarity.
  • Line dash cap : Customize the end caps of your customized dashed lines for a polished, professional look.
  • Line upgrades across other line types : Experience improvements in reference lines, forecast lines, leader lines, small multiple gridlines, and the new card’s divider line.

These enhancements are not to be missed. We recommend visiting our dedicated blog for an in-depth exploration of all the new capabilities added to lines, keeping you informed and up to date.

This May release, we’re excited to introduce on-object formatting support for Small multiples , Waterfall , and Matrix visuals. This new feature allows users to interact directly with these visuals for a more intuitive and efficient formatting experience. By double-clicking on any of these visuals, users can now right-click on the specific visual component they wish to format, bringing up a convenient mini-toolbar. This streamlined approach not only saves time but also enhances the user’s ability to customize and refine their reports with ease.

A screenshot of a graph Description automatically generated

We’re also thrilled to announce a significant enhancement to the mobile reporting experience with the introduction of the pane manager for the mobile layout view. This innovative feature empowers users to effortlessly open and close panels via a dedicated menu, streamlining the design process of mobile reports.

A screenshot of a computer Description automatically generated

Publish to folders 

We recently announced a public preview for folders in workspaces, allowing you to create a hierarchical structure for organizing and managing your items. In the latest Desktop release, you can now publish your reports to specific folders in your workspace.

When you publish a report, you can choose the specific workspace and folder for your report. The interface is simplistic and easy to understand, making organizing your Power BI content from Desktop better than ever.

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To publish reports to specific folders in the service, make sure the “Publish dialogs support folder selection” setting is enabled in the Preview features tab in the Options menu.

A screenshot of a computer Description automatically generated

Learn more about folders in workspaces.

You can now ask Copilot questions about data in your model

We’re excited to preview a new capability for Power BI Copilot allowing you to ask questions about the data in your model! You could already ask questions about the data present in the visuals on your report pages – and now you can go deeper by getting answers directly from the underlying model. Just ask questions about your data, and if the answer isn’t already on your report, Copilot will then query your model for the data instead and return the answer to your question in the form of a visual!

A screenshot of a computer Description automatically generated

We’re starting this capability off in both Edit and View modes in Power BI Service. Because this is a preview feature, you’ll need to enable it via the preview toggle in the Copilot pane. You can learn more about all the details of the feature in our announcement post here! (will link to announcement post)

Announcing general availability of DAX query view

We are excited to announce the general availability of DAX query view. DAX query view is the fourth view in Power BI Desktop to run DAX queries on your semantic model.

DAX query view comes with several ways to help you be as productive as possible with DAX queries.

  • Quick queries. Have the DAX query written for you from the context menu of tables, columns, or measures in the Data pane of DAX query view. Get the top 100 rows of a table, statistics of a column, or DAX formula of a measure to edit and validate in just a couple clicks!
  • DirectQuery model authors can also use DAX query view. View the data in your tables whenever you want!
  • Create and edit measures. Edit one or multiple measures at once. Make changes and see the change in action in a DA query. Then update the model when you are ready. All in DAX query view!
  • See the DAX query of visuals. Investigate the visuals DAX query in DAX query view. Go to the Performance Analyzer pane and choose “Run in DAX query view”.
  • Write DAX queries. You can create DAX queries with Intellisense, formatting, commenting/uncommenting, and syntax highlighting. And additional professional code editing experiences such as “Change all occurrences” and block folding to expand and collapse sections. Even expanded find and replace options with regex.

Learn more about DAX query view with these resources:

  • Deep dive blog: https://powerbi.microsoft.com/blog/deep-dive-into-dax-query-view-and-writing-dax-queries/
  • Learn more: https://learn.microsoft.com/power-bi/transform-model/dax-query-view
  • Video: https://youtu.be/oPGGYLKhTOA?si=YKUp1j8GoHHsqdZo

Copilot to write and explain DAX queries in DAX query view  updates 

DAX query view includes an inline Fabric Copilot to write and explain DAX queries, which remains in public preview. This month we have made the following updates.

  • Run the DAX query before you keep it . Previously the Run button was disabled until the generated DAX query was accepted or Copilot was closed. Now you can Run the DAX query then decide to Keep or Discard the DAX query.

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3. Syntax checks on the generated DAX query. Previously there was no syntax check before the generated DAX query was returned. Now the syntax is checked, and the prompt automatically retried once. If the retry is also invalid, the generated DAX query is returned with a note that there is an issue, giving you the option to rephrase your request or fix the generated DAX query.

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Learn more about DAX queries with Copilot with these resources:

  • Deep dive blog: https://powerbi.microsoft.com/en-us/blog/deep-dive-into-dax-query-view-with-copilot/
  • Learn more: https://learn.microsoft.com/en-us/dax/dax-copilot
  • Video: https://www.youtube.com/watch?v=0kE3TE34oLM

We are excited to introduce you to the redesigned ‘Manage relationships’ dialog in Power BI Desktop! To open this dialog simply select the ‘Manage relationships’ button in the modeling ribbon.

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Once opened, you’ll find a comprehensive view of all your relationships, along with their key properties, all in one convenient location. From here you can create new relationships or edit an existing one.

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Additionally, you have the option to filter and focus on specific relationships in your model based on cardinality and cross filter direction.

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Learn more about creating and managing relationships in Power BI Desktop in our documentation .

Ever since we released composite models on Power BI semantic models and Analysis Services , you have been asking us to support the refresh of calculated columns and tables in the Service. This month, we have enabled the refresh of calculated columns and tables in Service for any DirectQuery source that uses single sign-on authentication. This includes the sources you use when working with composite models on Power BI semantic models and Analysis Services.

Previously, the refresh of a semantic model that uses a DirectQuery source with single-sign-on authentication failed with one of the following error messages: “Refresh is not supported for datasets with a calculated table or calculated column that depends on a table which references Analysis Services using DirectQuery.” or “Refresh over a dataset with a calculated table or a calculated column which references a Direct Query data source is not supported.”

Starting today, you can successfully refresh the calculated table and calculated columns in a semantic model in the Service using specific credentials as long as:

  • You used a shareable cloud connection and assigned it and/or
  • Enabled granular access control for all data connection types

Here’s how to do this:

  • Create and publish your semantic model that uses a single sign-on DirectQuery source. This can be a composite model but doesn’t have to be.
  • In the semantic model settings, under Gateway and cloud connections , map each single sign-on DirectQuery connection to a specific connection. If you don’t have a specific connection yet, select ‘Create a connection’ to create it:

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  • If you are creating a new connection, fill out the connection details and click Create , making sure to select ‘Use SSO via Azure AD for DirectQuery queries:

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2. Finally, select the connection for each single sign-on DirectQuery source and select Apply :

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We are excited to announce the general availability of Model Explorer in the Model view of Power BI, including the authoring of calculation groups. Semantic modeling is even easier with an at-a-glance tree view with item counts, search, and in context paths to edit the semantic model items with Model Explorer. Top level semantic model properties are also available as well as the option to quickly create relationships in the properties pane. Additionally, the styling for the Data pane is updated to Fluent UI also used in Office and Teams.

A popular community request from the Ideas forum, authoring calculation groups is also included in Model Explorer. Calculation groups significantly reduce the number of redundant measures by allowing you to define DAX formulas as calculation items that can be applied to existing measures. For example, define a year over year, prior month, conversion, or whatever your report needs in DAX formula once as a calculation item and reuse it with existing measures. This can reduce the number of measures you need to create and make the maintenance of the business logic simpler.

Available in both Power BI Desktop and when editing a semantic model in the workspace, take your semantic model authoring to the next level today!

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Learn more about Model Explorer and authoring calculation groups with these resources:

  • Use Model explorer in Power BI (preview) – Power BI | Microsoft Learn
  • Create calculation groups in Power BI (preview) – Power BI | Microsoft Learn

Data connectivity

We’re happy to announce that the Oracle database connector has been enhanced this month with the addition of Single Sign-On support in the Power BI service with Microsoft Entra ID authentication.

Microsoft Entra ID SSO enables single sign-on to access data sources that rely on Microsoft Entra ID based authentication. When you configure Microsoft Entra SSO for an applicable data source, queries run under the Microsoft Entra identity of the user that interacts with the Power BI report.

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We’re pleased to announce the new and updated connectors in this release:

  • [New] OneStream : The OneStream Power BI Connector enables you to seamlessly connect Power BI to your OneStream applications by simply logging in with your OneStream credentials. The connector uses your OneStream security, allowing you to access only the data you have based on your permissions within the OneStream application. Use the connector to pull cube and relational data along with metadata members, including all their properties. Visit OneStream Power BI Connector to learn more. Find this connector in the other category.
  • [New] Zendesk Data : A new connector developed by the Zendesk team that aims to go beyond the functionality of the existing Zendesk legacy connector created by Microsoft. Learn more about what this new connector brings.
  • [New] CCH Tagetik
  • [Update] Azure Databricks

Are you interested in creating your own connector and publishing it for your customers? Learn more about the Power Query SDK and the Connector Certification program .

Last May, we announced the integration between Power BI and OneDrive and SharePoint. Previously, this capability was limited to only reports with data in import mode. We’re excited to announce that you can now seamlessly view Power BI reports with live connected data directly in OneDrive and SharePoint!

When working on Power BI Desktop with a report live connected to a semantic model in the service, you can easily share a link to collaborate with others on your team and allow them to quickly view the report in their browser. We’ve made it easier than ever to access the latest data updates without ever leaving your familiar OneDrive and SharePoint environments. This integration streamlines your workflows and allows you to access reports within the platforms you already use. With collaboration at the heart of this improvement, teams can work together more effectively to make informed decisions by leveraging live connected semantic models without being limited to data only in import mode.

Utilizing OneDrive and SharePoint allows you to take advantage of built-in version control, always have your files available in the cloud, and utilize familiar and simplistic sharing.

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While you told us that you appreciate the ability to limit the image view to only those who have permission to view the report, you asked for changes for the “Public snapshot” mode.

To address some of the feedback we got from you, we have made a few more changes in this area.

  • Add-ins that were saved as “Public snapshot” can be printed and will not require that you go over all the slides and load the add-ins for permission check before the public image is made visible.
  • You can use the “Show as saved image” on add-ins that were saved as “Public snapshot”. This will replace the entire add-in with an image representation of it, so the load time might be faster when you are presenting your presentation.

Many of us keep presentations open for a long time, which might cause the data in the presentation to become outdated.

To make sure you have in your slides the data you need, we added a new notification that tells you if more up to date data exists in Power BI and offers you the option to refresh and get the latest data from Power BI.

Direct Lake semantic models are now supported in Fabric Git Integration , enabling streamlined version control, enhanced collaboration among developers, and the establishment of CI/CD pipelines for your semantic models using Direct Lake.

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Learn more about version control, testing, and deployment of Power BI content in our Power BI implementation planning documentation: https://learn.microsoft.com/power-bi/guidance/powerbi-implementation-planning-content-lifecycle-management-overview

Visualizations

– Animator for Power BI   Innofalls Charts   SuperTables   Sankey Diagram for Power BI by ChartExpo   Dynamic KPI Card by Sereviso   Shielded HTML Viewer   Text search slicer

Mapa Polski – Województwa, Powiaty, Gminy Workstream Income Statement Table

Gas Detection Chart

Seasonality Chart PlanIn BI – Data Refresh Service

Chart Flare

PictoBar ProgBar

Counter Calendar Donut Chart image

Making financial statements with a proper layout has just become easier with the latest version of the Financial Reporting Matrix.

Users are now able to specify which rows should be classified as cost-rows, which will make it easier to get the conditional formatting of variances correctly:

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Selecting a row, and ticking “is cost” will tag the row as cost. This can be used in conditional formatting to make sure that positive variances on expenses are a bad for the result, while a positive variance on an income row is good for the result.

The new version also includes more flexibility in measuring placement and column subtotals.

Measures can be placed either:

  • Default (below column headers)
  • Above column headers

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  • Conditionally hide columns
  • + much more

Highlighted new features:

  • Measure placement – In rows
  • Select Column Subtotals
  • New Format Pane design
  • Row Options

Get the visual from AppSource and find more videos here !

A Horizon Chart is an advanced visual, for time-series data, revealing trends and anomalies. It displays stacked data layers, allowing users to compare multiple categories while maintaining data clarity. Horizon Charts are particularly useful to monitor and analyze complex data over time, making this a valuable visual for data analysis and decision-making.

Key Features:

  • Horizon Styles: Choose Natural, Linear, or Step with adjustable scaling.
  • Layer: Layer data by range or custom criteria. Display positive and negative values together or separately on top.
  • Reference Line : Highlight patterns with X-axis lines and labels.
  • Colors: Apply 30+ color palettes and use FX rules for dynamic coloring.
  • Ranking: Filter Top/Bottom N values, with “Others”.
  • Gridline: Add gridlines to the X and Y axis.
  • Custom Tooltip: Add highest, lowest, mean, and median points without additional DAX.
  • Themes: Save designs and share seamlessly with JSON files.

Other features included are ranking, annotation, grid view, show condition, and accessibility support.

Business Use Cases: Time-Series Data Comparison, Environmental Monitoring, Anomaly Detection

🔗 Try Horizon Chart for FREE from AppSource

📊 Check out all features of the visual: Demo file

📃 Step-by-step instructions: Documentation

💡 YouTube Video: Video Link

📍 Learn more about visuals: https://powerviz.ai/

✅ Follow Powerviz : https://lnkd.in/gN_9Sa6U

Milestone Trend Analysis Chart by Nova Silva

Exciting news! Thanks to your valuable feedback, we’ve enhanced our Milestone Trend Analysis Chart even further. We’re thrilled to announce that you can now switch between horizontal and vertical orientations, catering to your preferred visualization style.

The Milestone Trend Analysis (MTA) Chart remains your go-to tool for swiftly identifying deadline trends, empowering you to take timely corrective actions. With this update, we aim to enhance deadline awareness among project participants and stakeholders alike.

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In our latest version, we seamlessly navigate between horizontal and vertical views within the familiar Power BI interface. No need to adapt to a new user interface – enjoy the same ease of use with added flexibility. Plus, it benefits from supported features like themes, interactive selection, and tooltips.

What’s more, ours is the only Microsoft Certified Milestone Trend Analysis Chart for Power BI, ensuring reliability and compatibility with the platform.

Ready to experience the enhanced Milestone Trend Analysis Chart? Download it from AppSource today and explore its capabilities with your own data – try for free!

We welcome any questions or feedback at our website: https://visuals.novasilva.com/ . Try it out and elevate your project management insights now!

Powerviz’s Sunburst Chart is an interactive tool for hierarchical data visualization. With this chart, you can easily visualize multiple columns in a hierarchy and uncover valuable insights. The concentric circle design helps in displaying part-to-whole relationships.

  • Arc Customization: Customize shapes and patterns.
  • Color Scheme: Accessible palettes with 30+ options.
  • Centre Circle: Design an inner circle with layers. Add text, measure, icons, and images.
  • Conditional Formatting: Easily identify outliers based on measure or category rules.
  • Labels: Smart data labels for readability.
  • Image Labels: Add an image as an outer label.
  • Interactivity: Zoom, drill down, cross-filtering, and tooltip features.

Other features included are annotation, grid view, show condition, and accessibility support.

Business Use Cases: 

  • Sales and Marketing: Market share analysis and customer segmentation.
  • Finance : Department budgets and expenditures distribution.
  • Operations : Supply chain management.
  • Education : Course structure, curriculum creation.
  • Human Resources : Organization structure, employee demographics.

🔗 Try Sunburst Chart for FREE from AppSource

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Clustered bar chart with the possibility to stack one of the bars

Stacked Bar Chart with Line by JTA seamlessly merges the simplicity of a traditional bar chart with the versatility of a stacked bar, revolutionizing the way you showcase multiple datasets in a single, cohesive display.

Unlocking a new dimension of insight, our visual features a dynamic line that provides a snapshot of data trends at a glance. Navigate through your data effortlessly with multiple configurations, gaining a swift and comprehensive understanding of your information.

Tailor your visual experience with an array of functionalities and customization options, enabling you to effortlessly compare a primary metric with the performance of an entire set. The flexibility to customize the visual according to your unique preferences empowers you to harness the full potential of your data.

Features of Stacked Bar Chart with Line:

  • Stack the second bar
  • Format the Axis and Gridlines
  • Add a legend
  • Format the colors and text
  • Add a line chart
  • Format the line
  • Add marks to the line
  • Format the labels for bars and line

If you liked what you saw, you can try it for yourself and find more information here . Also, if you want to download it, you can find the visual package on the AppSource .

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We have added an exciting new feature to our Combo PRO, Combo Bar PRO, and Timeline PRO visuals – Legend field support . The Legend field makes it easy to visually split series values into smaller segments, without the need to use measures or create separate series. Simply add a column with category names that are adjacent to the series values, and the visual will do the following:

  • Display separate segments as a stack or cluster, showing how each segment contributed to the total Series value.
  • Create legend items for each segment to quickly show/hide them without filtering.
  • Apply custom fill colors to each segment.
  • Show each segment value in the tooltip

Read more about the Legend field on our blog article

Drill Down Combo PRO is made for creators who want to build visually stunning and user-friendly reports. Cross-chart filtering and intuitive drill down interactions make data exploration easy and fun for any user. Furthermore, you can choose between three chart types – columns, lines, or areas; and feature up to 25 different series in the same visual and configure each series independently.

📊 Get Drill Down Combo PRO on AppSource

🌐 Visit Drill Down Combo PRO product page

Documentation | ZoomCharts Website | Follow ZoomCharts on LinkedIn

That is all for this month! Please continue sending us your feedback and do not forget to vote for other features that you would like to see in Power BI! We hope that you enjoy the update! If you installed Power BI Desktop from the Microsoft Store,  please leave us a review .

Also, don’t forget to vote on your favorite feature this month on our community website. 

As always, keep voting on  Ideas  to help us determine what to build next. We are looking forward to hearing from you!

  • Microsoft Fabric

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