civil service personal statement essential criteria

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Your personal statement

The purpose of a personal statement is to showcase your relevant skills and experience against the job requirements.  The statement is your opportunity to give examples of how you fit the requirements of the job.  When writing a personal statement it is important that you:

• Read the job specification so you are clear about the job requirements.
• Outline the skills and experience that you have that are relevant to the job and use examples to help demonstrate this.   Wherever possible include specific facts and figures that demonstrate the tangible results of your work.
• Keep to the word limit. If your statement is too brief it will not provide the required depth of detail and evidence to be assessed fully. 
• Proofread your statement before submitting it to make sure it is clear, easy to read and relevant.

How we recruit

For some jobs, you will be asked to provide a CV (curriculum vitae) as part of your application. Here you can find information on how to write the best CV.

The Civil Service Behaviours are one element of the Success Profile. These are the things that people do that result in effective performance. Read more about why we use Behaviours to assess you here.

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The recruitment process, and what evidence is asked for, varies depending on the job you are applying for. Here you can read about the different stages of recruitment.

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GOV.UK hosts a huge amount of detailed guidance on the different elements of Success Profiles.

Civil Service Personal Statement Examples

Different types of statements.

Personal statements are usually required when applying for jobs within the public sector. These are often called “personal statements” because they are written about your personality, skills, experience, education, and any other relevant information. 

If you are applying for a job in another sector, then you will need to provide a Statement of Suitability (or SOS) instead. 

• A Statement of Suitability (also known as an “employment reference”) is a document that describes your suitability for employment in a particular organisation. You will probably be given a copy of this document at the interview if you are successful.
• A Behaviour Statement is a document that describes your character traits, personality, and skills. It should be written using the STAR Method. It is not a CV or resume, it is an outline of your character and what you bring to the table. It should be tailored to each position you apply for.

Why Does The Civil Service Request Personal Or Suitability Statements?

When applying for any civil service job, you will need to complete a personal statement that needs to be assessed against the relevant civil service success profiles and strengths that apply to the role. 

You should also consider your own personal experiences and achievements when writing your personal statement.

What Should A Civil Service Personal Statement Include?

A personal statement is an opportunity to highlight why you are suitable for a particular position. You should tailor your personal statement to complement your CV and show that you meet the essential criteria for the role. 

The essential criteria will be outlined in the adverts or job descriptions. Use these to showcase your relevant experience and transferable skills.

Remember, when writing your personal statement, you need to focus on what you did, not why you did it. Focus on the skills you have gained and how you applied them. Showcase your achievements and explain how you learnt the skills. Use examples of how you were successful at applying the skill.

How To Structure A Civil Service Personal Statement?

The most essential thing to do is to structure the response clearly and ensure that your response focuses on the essential criteria. 

You may use headings or bullets if this works best for your response. Remember that all of this will eat away at your word count. 

How To Write a Civil Service Personal Statement for Jobs

When applying for a civil service role, your personal statement should not just highlight your skills and experience but also show what kind of person you are. 

You may think that your CV is all about your qualifications and achievements, but there are other aspects that will help recruiters understand if you’re right for the job. 

Your personal statement should demonstrate your interest in the position, your motivation to work in public service and your commitment to serving the public. If you’re unsure about what to write, here are some tips to get you started.

What To Include In A Civil Service Personal Statement

• A civil service personal statement should start by explaining why you want to apply for the position. This will help you stand out from the crowd and give recruiters an insight into your personality. 
• Next, you need to explain why you’re qualified for the role. Make sure you highlight any relevant experience you’ve gained throughout your career and point out the skills you’d bring to the table. 
• Finally, you need to talk about why you think you’ll fit in at the company. If you mention something about the culture of the organisation, this could really help you get noticed.

Try to show how your skills were acquired through your previous work experience. Practicing what you’ve done before will help you stand out from other candidates. 

You should also mention why you want to change jobs, and what you hope to gain from the position. Your resume should have at least three pages, and if possible, four.

Share Relevant Skills Experience Or Interests

In the body paragraph of your statement, consider the following topics when writing about yourself:

1) What skills do you bring to the table? How will those skills help the company?

2) Why should the hiring manager hire you?

Achievement: 

Mention any degrees or certifications you have earned and describe how they qualify you for this role. Civil Service jobs often require education and/or certification, so check out the requirements listed in the job description. 

If you have relevant experience, share what you did before working at the company. This will help demonstrate your skills and knowledge.

Experience: 

Share specific details about previous experiences, including job duties similar in nature to those required for the role you’re applying for. You may also want to highlight why you chose to leave your last employer. 

This will give potential employers insight into your background and interests, as well as provide them with an opportunity to ask questions about your past experiences.

Special skills: 

Share what you bring to the table. What sets you apart? How will you add value to the company? Explain why you’re interested in joining the team. 

Show your enthusiasm and passion for the company and its products. 

Professional Goals: 

Be specific about your long term goals and how this position aligns with them. Describe what you hope to achieve in the next year.

Explain Why You’re Applying For The Job

At the end of your statement, summarize your qualifications and reiterate your enthusiasm for the job. 

You should also mention how you can help the government by working in this position and how you can benefit the public sector by doing so. 

Writing The Perfect Civil Service Personal Statement 

The civil service success profile of seeing the bigger picture requires you to have an understanding of how your job fits into the wider context of the public sector mission and objective. 

• You need to show that you understand what the public sector does and why it exists. 
• Your personal statement should also demonstrate that you have the ability and skills to experience a role in the best interests of society.

How Long Should A Personal Or Suitability Statement Be?

In our experience, most civil service personal statements are around 500 – 750 words long. 

For senior posts, you might be allowed to write up to 1,250 words, and sometimes DWP posts ask for 1200 words. We’ve found that there are very few personal statements written in just 250 words. Most often, these are behavioural statements. 

How To Deal With A Limited Word Count?

Regardless of the number of words in your personal statement, it is important to edit it well. There may be ten or more key skills and experiences listed in the job description. 

How can you fit all of these into one document? A great tip is to break down the list of skills into common themes. You might find that your experience and achievements can be used to address several points.

Use headings for your paragraphs and set yourself the discipline of spending only 100 words on each point. 

You may exceed the word limit in your first draft, but don’t worry! You can edit it out and finetune it in subsequent revisions.

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Communicating & Influencing – How to Write a 250 Word Statement For a Civil Service Application

• Updated January 15, 2024
• Published September 29, 2023

In the Civil Service, communicating & influencing is essential. But how do you highlight your experiences and proficiency in these areas into a concise 250-word statement during your civil service application?

Whether you’re a seasoned professional or a fresh-faced aspirant, crafting a compelling narrative within such a tight word limit can feel like an art form in itself.

This article will help you show off your ‘Communicating & Influencing’ skills in your Civil Service application. Let’s make sure your application isn’t just good but the best among the rest. Ready? Let’s get into it!

What Does Communicating & Influencing Mean in Civil Service?

In the Civil Service, “Communicating & Influencing” isn’t just about passing on information or convincing someone to see things your way. It’s about building understanding, creating shared visions, and moving projects or ideas forward collaboratively.

Communication is the tool through which policies are explained, concerns are addressed, and the public is kept informed. Influence, on the other hand, is the soft power that facilitates cooperation across departments, ensures stakeholders are on board, and guides teams or projects to successful outcomes.

The significance of these skills is deeply rooted in the public-oriented nature of civil service roles. Effective communication ensures transparency, building public trust. Being a good influencer means you can negotiate, mediate, and lead effectively, ensuring tasks are done efficiently and the best outcomes are achieved for the public.

Given the diverse stakeholders involved in civil service work, from the general public to government officials and inter-departmental teams, the ability to communicate and influence becomes paramount.

Showcasing Communicating & Influencing in Your 250-Word Personal Statement

When crafting a 250-word personal statement, it’s essential to succinctly showcase these skills. Start by selecting a clear example using the STAR method: describe a Situation where effective Communication was needed; outline the Task or objective you were aiming for; detail the Actions you took, emphasizing both communication and influencing strategies; and conclude with the Result, highlighting the positive outcomes achieved through your efforts.

By presenting a focused narrative that ties together your experience with the competencies desired, your statement will not only resonate but also stand out.

• Changing & Improving – How to Write a 250-Word Statement For a Civil Service Application
• Leadership – How to Write a 250-word Statement For a Civil Service Application
• Delivering at Pace – How to Write a 250-Word Statement For a Civil Service Application
• Making Effective Decisions – How to Write a 250-Word Statement For a Civil Service Application

How to Structure a 250-word Personal Statement?

Are you applying for a job in the Civil Service? The 250-word statement on the application is your chance to shine. They want to see if you are able to communicate and influence effectively. 

Are you wondering how to fit this in a small space? Use the STAR method. It’s a simple way to talk about what you’ve done and how. Let’s dive into how you can structure your 250-word personal statement.

• Start with a concise opening about the importance of communicating and influencing in the Civil Service. This sets the tone and context for your statement.
• Situation : Begin by setting the scene. Describe a specific situation where you were faced with a decision-making challenge and the need to communicate, and influence played a vital role.
• Task : Clearly state what your responsibility was in that situation. What decision did you have to make? Who did you need to communicate with or influence?
• Action : Dive into your role. How did you communicate? Did you employ presentations, meetings, or written communication? How did you influence others—through data, persuasion, or collaboration? This section is critical, so be specific about your methods and approach.
• Result : Conclude this section by sharing the outcome of your decision and, importantly, how your communication and influencing skills positively impacted the result.
• Wrap up by reinforcing the value of effective communication and influencing. Tie this back to the role you’re applying for, emphasizing your readiness and enthusiasm.
• Keep It Relevant : Ensure the situation you pick is relevant to the Civil Service role you’re applying for.
• Stay Concise : With a 250-word limit, every word counts. Be clear, concise, and avoid jargon.
• Proofread : Ensure there are no grammatical or typographical errors. A polished statement reflects attention to detail.

By following this structure and focusing on showcasing your communicating & influencing skills within the decision-making context, your personal statement will be both impactful and tailored to the demands of the Civil Service role.

How to Write a Personal Statement Within the 250-Word Limit

Writing a personal statement for the Civil Service in just 250 words might seem tough, but it’s all about getting to the point. Think of it as telling a quick story about a time you did something impressive at work. You don’t need fancy words; just be clear about what happened and how you made a difference.

Writing a 250-word personal statement for a Civil Service application might seem daunting, but think of it as your elevator pitch – concise yet impactful. In such a tight space, every word must pull its weight, effectively showcasing your strengths and experiences. To illustrate your ‘communicating and influencing’ skills, the STAR method is a tried-and-tested tool. It provides a structured way to tell a compelling story, ensuring you cover the most essential aspects of your experience.

To write a compelling 250-word statement, here are a couple of tips to help you get started. 

• Situation : Briefly describe the setting.
• Task : Outline the challenge or responsibility you had.
• Action : Detail how you communicated or influenced to address the task.
• Result : Share the positive outcomes of your efforts.
• Be Concise Direct : With limited words, skip the jargon and get to the point. Say what you mean as straightforwardly as possible.
• Prioritize : Focus on one or two key experiences rather than trying to cover everything. Quality over quantity is the mantra here.
• Proofread : A small error can stand out in a short statement. Make sure your grammar, punctuation, and spelling are spotless.
• Relate to the Role : Ensure your statement directly relates to the Civil Service role you’re applying for. Tailor your experiences to show you’re the right fit.

Your personal statement is your first impression. By following these tips and integrating the STAR method effectively, you can ensure it’s a memorable one.

Example Personal Statement Civil Service

Below, we discuss five different examples of civil service personal statements.

Example 1: Civil Service Communicating & Influencing

Being effective in the Civil Service hinges on two crucial skills: Communicating and Influencing. At its core, it’s about sharing ideas clearly and getting people to see things from a shared perspective. My career has been a testament to the power of words and the art of persuasion.

Situation : In my previous role at the Education Department, we faced a backlash against a proposed modernized curriculum. Parents were concerned, believing we were straying from foundational learning.

Task : My responsibility was not just to explain the changes but to win the trust of these concerned parents, ensuring they understood the broader vision.

Action : I organized a series of open-house sessions in schools. Instead of a lecture-style format, I set up interactive booths showcasing the new learning modules, with educators available for real-time discussions. Recognizing the power of peers, I facilitated sessions where parents who supported the changes shared their perspectives, addressing concerns in a relatable manner.

Result : The face-to-face engagement made a difference. Over the span of a few weeks, we witnessed a significant shift in sentiment. By the end of the month, over 75% of parents expressed confidence in the new curriculum, a stark rise from the initial 20%.

In the dynamic landscape of the Civil Service, Communicating and Influencing is the compass that ensures we navigate challenges cohesively, turning apprehensions into shared achievements. I am eager to continue harnessing this skill, marrying clarity with conviction in every endeavor.

Example 2: Civil Service Communicating & Influencing

In the Civil Service, the power of Communicating and Influencing cannot be understated. It’s where strategy meets the public, where policies touch lives. My journey has consistently underscored the criticality of lucid communication, married with the ability to inspire, motivate, and align stakeholders toward common objectives.

Situation : Within my role at the Urban Planning Department, we grappled with public dissent regarding a new urban green space initiative, largely stemming from misconceptions and inadequate outreach.

Task : It fell upon my shoulders to not only clarify the initiative’s intent but to rally public support, turning detractors into advocates.

Action : I spearheaded a multi-pronged communication campaign, launching informative webinars to dispel myths. Recognizing the value of personal stories, I collaborated with local communities to document and share testimonials of individuals whose lives were positively impacted by similar projects elsewhere. I also organized participatory workshops, offering a platform for direct dialogue and ensuring public voices shaped the initiative’s final blueprint.

Result : This multifaceted approach bore fruit. Within four months, public support swelled from a mere 30% to a robust 75%. More than mere numbers, the initiative became a testament to the power of collaborative governance, with the green space reflecting shared visions and aspirations.

Drawing from such experiences, I firmly believe that in the realm of the Civil Service, Communicating & Influencing is the bridge between intent and impact. I am deeply committed to leveraging these skills, ensuring that public service remains a dialogue, a partnership, and a shared journey.

Example 3: Civil Service Communicating & Influencing

Effective Communicating and Influencing are the backbone of thriving in the Civil Service, binding together policy, execution, and public welfare. My career trajectory has been underpinned by a knack for clear communication and the ability to shape perspectives, forging bridges and crafting consensus even in challenging terrains.

Situation : During my role in the Local Council’s Environmental Committee, we were confronted with widespread community resistance against a proposed waste recycling facility.

Task : My challenge was not just to disseminate information but to shift deeply entrenched community perceptions, ensuring they understood the long-term benefits of the facility.

Action : I orchestrated a series of town hall meetings, incorporating multimedia presentations for clarity. Understanding the concerns, I collaborated with environmental experts to weave compelling narratives supplemented with data. Beyond just speaking, I ensured these sessions were interactive, encouraging community questions and addressing them with evidence-based responses. Simultaneously, I initiated a door-to-door campaign, using tailored leaflets and engaging in one-on-one dialogues.

Result : Over a span of three months, the resistance metamorphosed into endorsement. A post-campaign survey reflected a 70% approval rate, up from an initial 20%. The recycling facility was greenlit, and more vitally, the community became proactive participants in sustainable initiatives.

In the heartbeats between policy and public, Communicating and Influencing acts as the rhythm. With a passion for fostering understanding and shaping change, I am eager to channel these competencies, ensuring the Civil Service’s initiatives resonate deeply and effectively.

Example 4: Civil Service Communicating & Influencing

The core of Civil Service revolves around Communicating & Influencing. Navigating this space requires more than just conveying information; it demands the finesse to sculpt understanding, drive change, and achieve shared goals. My experiences have continually reinforced the transformative power of adept communication coupled with strategic influencing.

Situation : As a lead coordinator during the launch of a citywide digital literacy initiative, I was faced with skepticism from older residents, many of whom felt overwhelmed by the rapid tech influx.

Task : My objective extended beyond the logistical rollout; I needed to ensure that this significant demographic not only understood but also embraced the initiative, turning apprehension into empowerment.

Action : Recognizing the power of relatability, I organized a series of ‘Tech Buddies’ workshops. Pairing senior residents with tech-savvy youth volunteers, these sessions focused on personalized, hands-on training. Additionally, I liaised with community influencers, securing their endorsements, and had them share their personal tech-learning journeys through local media.

Result : The tandem of personalized sessions and influential testimonies worked wonders. Within six months, the adoption rate among senior residents surged by 60%. The initiative, initially met with hesitation, transformed into a community bonding experience.

In the the Civil Service, Communicating & Influencing are the threads that weave together diverse stakeholders, objectives, and challenges. Drawing from my experiences, I am resolute in my commitment to harness these skills, ensuring that communication transcends barriers and influence catalyzes positive action.

FAQ: Civil Service Communicating & Influencing

• It encompasses the ability to express ideas effectively, listen actively, and persuade or influence others positively, ensuring collaborative and productive interactions.
• Given the collaborative nature of public service roles and the need to liaise with diverse stakeholders, effective communication and the ability to influence decisions is crucial to achieving desired outcomes.
• Provide specific examples in your personal statement or during interviews where you’ve effectively conveyed ideas, brokered agreements, or navigated complex interpersonal scenarios.
• While the Civil Service values clarity, accuracy, and inclusiveness in communication, the tools or styles may vary depending on the department or role. Familiarity with formal communication, reports, and presentations can be beneficial.
• Whether it’s in policy formation, stakeholder interactions, or internal team coordination, the ability to shape opinions, drive consensus, or motivate change is a frequent requirement.
• While it’s a universally valued skill, roles involving stakeholder management, public relations, policy advocacy, or leadership may particularly emphasize this competency.
• Yes, the Civil Service often provides training modules for effective communication, negotiation, and other related soft skills to help employees excel in their roles.
• Focus on understanding your audience, being concise, providing relevant data or context, and encouraging feedback or dialogue to ensure clarity and impact.
• In senior roles, this competency becomes pivotal in shaping departmental strategies, liaising with governmental bodies, influencing public opinion, and leading teams effectively.

Related posts:

• Making Effective Decisions – How to Write a 250 Word Statement For a Civil Service Application
• Delivering at Pace – How to Write a 250 Word Statement For a Civil Service Application
• Leadership – How to Write a 250 Word Statement For a Civil Service Application
• Changing & Improving – How to Write a 250 Word Statement For a Civil Service Application
• Civil Service Interview Questions & Answers

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Natalja Atapin

Natalja Atapin is a seasoned job interview and career coach at Megainterview.com and brings a decade of recruitment and coaching experience across diverse industries. Holding a master's degree in Organisational Psychology, she transitioned from coaching to managerial roles at prominent companies like Hays. Natalja's passion for simplifying the job search process is evident in her role at Megainterview.com, where she contributes practical strategies to assist professionals and fresh graduates.

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Unique & Effective Civil Service Personal Statement Examples

Table of Contents

When sending an application for a civil service job, you may be required to include a personal statement. This document gives more insight into your abilities as a candidate. The personal statement summarizes your skills, experiences, and accomplishments and demonstrates why you’re a good fit for the job. It is the first item employers glance through when reviewing your application, so it helps to make it the most effective document you write. You may not have written one before, but this article’s  civil service personal statement example  provides a solution. 

Your personal statement will pave the way for success if it’s well written. You’re on your way to landing your dream job if you create an excellent first impression with a well-written personal statement . Let’s see some relevant examples that you can draw inspiration from!

What is A Personal Statement?

A personal statement is a document written as part of a job application. It includes details about yourself, your skills, experience, and accomplishments and lets the recruiter know why you’re interested in the position. The personal statement is your chance to leave a lasting impression about yourself. It’s a chance to call attention to your achievements and explain how you can be an asset to the company.

Your personal statement helps the employer to assess your suitability for a job role . Although your resume accounts for your career experience and qualifications, it says nothing about who you are. The personal statement enables you to highlight why you are the best fit for the position. Including a personal statement in your resume will make you stand out. And give the recruiter the notion that you’ll be the best person to work with. 

Why the Civil Service Requests Personal Statements

When a vacancy is advertised, employers provide a job description that enumerates the job’s important criteria, responsibilities, and desirable skills. 

If put into proper use, your statement is ideal for aligning what you can offer to the organization with the job details. A well-articulated statement will show that your skills and personality fit the available role. It is only by your statement that your recruiter confirms if you are eligible for the position or not.

Things to consider when Writing a Personal Statement?

• Your personal statement should not be less than 500 words or more than 750 words. Keep it brief and concise. State only essential details and leave out those things that are important. You should properly edit your written statement despite the word count.
• Ensure that you’re well-prepared. Adequate preparation is essential, and a great tip is to take the vital criteria and group them under common themes. 
• Write at most a hundred words underneath a point. Your first draft may exceed the word count, but you should remove unnecessary information and retain the essential ones.
• Before you write your statement, outline how you’ll go about it. Then, as you write, weave these ideas into your text and link them to specific examples that prove your success.
• Be bold in talking about your capabilities. You don’t have to exaggerate facts or boast about your achievements. Mention your great qualities and outline your strengths. 

How to Introduce Yourself in a Personal Statement?

Your opening paragraph will either gain or lose the attention of the employers. And that is why you need to introduce yourself properly, as this will determine your success.

There are two things you should do:

• Provide a personal profile. State only important information, like your years of experience, your strength, and anything else relevant.
• State your reasons for applying. Explain how relevant your skills and experiences are to the role. You can also narrate what inspired you to be a part of the Civil Service.

Civil Service Personal Statement Example

As someone with a strong interest in public policy, I am keen to pursue a career in the civil service. The challenge of working within a complex and ever-changing environment is something that appeals to me. And the Civil Service offers unrivaled opportunities for professional development. 

Through my academic studies, I have developed expertise in political analysis and policymaking processes. This I hope to apply in a practical setting during my career. My previous work experience has given me an insight into the realities of working in government. This will stand me in good stead should I successfully secure a role within the Civil Service.

I am an experienced civil servant looking for a new challenge. I have a proven track record in delivering results and thrive in busy, fast-paced environments that require hard work, teamwork, and accountability. In my previous role as an auditor for the government of Alberta, I developed strong analytical skills and critical thinking abilities. My experience has also taught me how to communicate effectively with people at all levels within an organization. 

With my combination of skills and abilities, I would be an excellent candidate for a position in civil service. I am committed to delivering high-quality services that meet the needs of everyone, and my skills and experience would be valuable in this environment. I would be a valuable asset to your team and can provide tangible results in any role you appoint me to.

When writing your statement, outline your experience, skills, and achievements. This way, you give the recruiter insight into who you are and your experiences . Tailor your statement to the exact role that you are applying for. Lastly, employ the use of positive language.

Using Hey INK , you can generate a personal statement similar to the civil service personal statement example above.

Abir Ghenaiet

Abir is a data analyst and researcher. Among her interests are artificial intelligence, machine learning, and natural language processing. As a humanitarian and educator, she actively supports women in tech and promotes diversity.

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A guide to personal statements for public and civil service jobs: how to sell yourself, both on application forms and in person

Recruiting managers may have to sift through hundreds or even thousands of applications, while i nterviewers are likely to be meeting multiple candidates. So how do you ensure you stand out from the crowd? Writing a short but perfectly formed personal statement or selling yourself at interview in just a few well-chosen words could make all the difference. Danielle Littlejohn tells you how    

A personal statement is a summary of what you offer an employer whether you’re a school leaver, graduate, or an established career mover. By condensing your experience and skills into a few sentences, the aim is to highlight what sets you apart from others whether you are applying for a new role and writing a personal statement to go with your CV, or relaying your experience during an interview or more relaxed meeting. These days we need to be able to promote our professional worth in just one or two minutes.  

Be it a written or verbal personal statement, recruiting managers and interviewers are looking for a short, sharp clarification of who you are, what makes you stand out, and what makes you the best person for the job.  

Not everyone knows the term ‘elevator pitch’ but I have always quite liked the analogy. If you found yourself in a lift with the employer of your dreams and had only the time it takes to travel a few floors, how would you sell yourself? Ideally, you should incorporate your personal values, and unique selling point (USP), as well as skills and experience. It can be the clincher in an employer’s mind as to your organisational fit so it can be the perfect thing to say at the beginning of the interview when you are asked: “So tell me a little about yourself”.

These days, our careers and their progression can be quite fluid. When you’re looking to move forward, it’s advisable to hone your skillsets and have clear aspirations of where you want them to take you. To paraphrase the Cheshire Cat from Alice in Wonderland, when she finds herself lost in the woods and asks directions: “If you don’t know where you are going, how are you going to know when you get there?”

How to structure a written personal statement

Lucy Ventrice, senior HR business partner at Amazon, suggests you start by creating a ‘mind map’ of both yourself and one of your potential employers. By comparing the two, you will have something to build from and an idea of what they are looking for, enabling you to make the application bespoke.

In the opening sentence, you want to grab the reader so it should include your job title, number of years’ experience, expertise, and some positive or active ‘hook’ words. Your personal statement will obviously vary according to where you are in your career. If you have achievements that are relevant to the employer, it’s an idea to mention these briefly. It’s a good idea to give an idea of what you’re looking for in the closing sentence, for example, specific goals and why you would like to work for that employer.

Beyond that we want to keep the personal statement as concise as possible without jargon or repetition and with a real focus on grammar and spelling.

Pinning down your elevator pitch face-to-face

In the same way as written personal statements, an elevator pitch should be a quick synopsis of your background and experience but, as it is generally delivered face-to-face, it should be more relaxed and affords us the opportunity to inject a little more personality into it.

It is great to have something up your sleeve for job fairs, networking events and other professional activities as it sounds corporate, explains you in the terms they are after, and gives you a head start on something to say about yourself rather than getting tongue-tied.

As this is verbal, we need to think about our delivery and particularly not speaking too fast, so keep it short – ideally up to one minute.  

Ensure you have some intonation and that you’re not rambling. Be aware of our body language. You should be approachable without being overbearing – don’t frown, don’t slouch.

As with any public speaking, it is a good idea to have something practised and polished that can be adapted on the spot to suit the audience or individual you are talking to.

Dos and don’ts for personal statements

• Do highlight what sets you apart.
• Do make it relevant – tailor to the person or role in question.
• Do be specific (on what can you offer) and succinct (two-three sentences).
• Do make it engaging – think about your hook.
• Do be passionate.
• Don’t be negative.
• Don’t exaggerate or embellish.

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Danielle Littlejohn provides a range of professional development courses as part of Global Government Forum’s training portfolio. Courses she runs include Delivering Results at Work – Essential Success Skills for New Managers , Creating and Growing a Productive Team – Interviewer Skills and Breaking Through the Glass Ceiling .

About Danielle Littlejohn

Danielle Littlejohn provides a range of professional development courses as part of Global Government Forum’s training portfolio. Courses she runs include Delivering Results at Work – Essential Success Skills for New Managers, Creating and Growing a Productive Team – Interviewer Skills and Breaking Through the Glass Ceiling.

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Community post 2y

What tips do you have for writing a personal statement in the UK civil service?

Community post

Write a response... 

Read the advert and make sure you pick up the key requirements and skills necessary for the job. In your application explain each of your skills that are relevant to the job. You should talk about your skills and experience and do not fall into the mistake of statements such as "my team deliver x or accomplish y" because it is not about your team. It is perfectly acceptable to say that you were part of a team but explain your role and what you achieve. Each skill should have short statements of what it was, what did you do and what was the outcome. In summary, give evidence as it is the most effective way to convey the message to those assessing applications and interviewing. Never assume, in particular if you are already working in the organisation, assessors and interviewers know who you are and what are your capabilities. Sell yourself but never include things you have not done. I used to assess applications for national frameworks and one company said they delivered a construction project which they did not. I knew because I was the Project Sponsor and Project Manager.

Read the advert(!) and make sure you understand what you are being assessed against at the application stage. I know that sounds like obvious advice, but I've sat on recruitment panels and there are always a few applications where people have talked about lots of great, interesting stuff...but it's not anything that matches the criteria we're assessing on, so we can't give any marks for it. The job advert should state clearly what is being assessed at what stage, so make sure you clearly provide evidence of what is being assessed when they look at your personal statement - whether that's experience or specific skills etc.

The next tip I would say is to be explicit in your evidence. I sat on a panel for a junior role a few years back when one of the criteria was 'good working knowledge of Excel'. Most of the applicants hadn't mentioned Excel at all on their applications! I know it might seem silly to explicitly say that you have used Excel, but if that's what the vacancy holder wants from a candidate then they want to see evidence of it....that means not just saying you've used Excel, but also what you've used it for. The above example is an easy one to explain, but it happens with other criteria as well and at more senior levels. The basic principle is always the same .....if the advert says you will be assessed against X, then make sure you talk about X. Remember the panel are not psychic and they are not supposed to guess or infer whether you meet the pass mark, they can only assess you based on the evidence you provide.

Final point, a lot of the UK Civil Service now use anonymous sifting to reduce bias...that means that at the application stage your name, gender and other identifying details are not given to the sift panel. When applying you should be asked to confirm that you have removed identifying information from your written application (e.g. the CV, personal statement etc.) . Please make sure you have actually done this. If your application goes through with identifying info included (sometimes people sign the end of their personal statement or have the name at the top of their CV) then your application will normally be voided.

Hi Anita, that's a great topic. I'm excited to see some responses from public servants with personal experience. In the meantime, I've rounded up these free resources from Apolitical:

• Eight tips for crafting the perfect written job application in the UK civil service — 5-minute video — https://apolitical.co/solution-articles/en/8-tips-for-crafting-the-perfect-written-job-application-in-the-uk-civil-service-5-minute-video

Here is a summary of the advice:

Your CV should have a concise summary of “who you are” professionally — not just a list of former titles.

Read the recruitment adverts forensically. You have to follow the selection process exactly. Each department has different priorities.

A personal statement is an opportunity to sell your experience: matching examples with desirable behaviours and skills.

Choose behavioural examples that relate to the job you are applying for. Illustrate the core behaviours needed, not just what you want to answer. Use unarguable evidence. Let the panel in on your thought process. Make your examples memorable.

For the STAR model, only use about 20% on situation and task.

Prepare your strengths. Against the 36 available strengths, ask yourself for each of these what story you could tell.

Be authentic. Panels can smell examples learned by heart.

Learn the difference between the sift and the interview. The sift is getting into the party, the interview is for being compelling.

An upcoming workshop on writing a personal statement in the UK civil service on 4 March https://apolitical.co/events/writing-a-personal-statement-in-the-uk-civil-service

A resource bank for career development skills in the UK civil service https://apolitical.co/events/career-development-skills-in-the-uk-civil-service

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