disability support business plan

• Board and Advisors
• National Leadership Program
• DEIA Commitment
• Financial Information and Reports
• Entertainment and News Media
• Leadership and Workforce Development
• Policy and Civic Engagement
• Faith Inclusion and Belonging
• Press Releases
• RespectAbility Report

Upcoming Events

• Past Events
• Disability Training and Consulting Bureau
• Entertainment Media Consulting Team

Strategic Business Plan 2021-2026

Download the PDF

Download the PDF or read each section of RespectAbility’s 2021-2026 Strategic Plan by following the links below:

Executive Summary

Current state and historical context, theory of change.

• RespectAbility’s Core Tenets

Program Summary

Organization structure, staffing, and culture, leadership development and succession, financial plan, mission and value proposition.

RespectAbility’s mission is to fight stigmas and advance opportunities so people with disabilities can fully participate in all aspects of community. RespectAbility is a diverse, disability-led nonprofit that works to create systemic change in how society views and values people with disabilities, and that advances policies and practices that empower people with disabilities to have a better future.

STRENGTHENING CURRENT PROGRAM FOCUS AREAS

RespectAbility knows that most people with disabilities can and want to fully participate in – and contribute to – all aspects of society. RespectAbility shifts narratives and creates progress by centering people with lived disability experience in leadership roles, ensuring authentic representation in entertainment and news media, advancing successful public policy, and pushing for faith-based and other inclusion. The following are RespectAbility’s core programmatic areas, which we will deepen and expand over the life of this plan:

• Entertainment and News Media – Increase diverse and authentic representation of disabled people in media so people with disabilities are seen for what they can do, instead of what they cannot.
• Leadership – Enable diverse people with disabilities to participate fully in decision-making.
• Policy – Promote best practices in education, employment, entrepreneurship, civic engagement, and access.
• Faith Inclusion – Ensure the inclusion of people with disabilities in faith-based communities.

ADDITIONAL STRATEGIC PRIORITIES

The following are RespectAbility’s strategic priorities for the next several years:

• Continue to grow our Hollywood programming, while building out more capacity to renew and expand our efforts and influence in news organizations and other areas that dramatically impact public opinion.
• Identify opportunities to engage with educational policy to ensure better outcomes for students with disabilities, while transforming opportunities for high schoolers with disabilities to get the skills and opportunities they need to succeed.
• Expand stakeholder feedback and data collection about disability issues, and create greater transparency and accountability through demographic data disaggregation.
• Deepen our organizational culture and capacity to operationalize racial and other equity in an intersectional context internally, as well as deepen our bonds with other disability equity and opportunity agenda organizations.
• Grow and develop our staff’s capacity to improve our programmatic, fund development, and administrative position.
• Use this expanded capacity to build and strengthen a sustainable financial structure sufficient to support the mission laid out in this plan.
• Grow the National Leadership Program, our leadership development track targeting young adults.
• Advance disability inclusion and advocacy nationwide by creating opportunities for, and with, adults with disabilities through our burgeoning National Disability Speakers Bureau, Lab and other programs.
• Expand ongoing career coaching, mentoring, teamwork, networking, and other opportunities for alumni of our training programs so they have a lifetime of impact.

LEADERSHIP AND STAFF STRUCTURE

RespectAbility has largely been driven by a small group of individuals operating in an entrepreneurial structure.  As our team has grown to add more employees and board members, we need a more structured and supportive environment. Through this planning effort, we have taken steps to clarify and document the changing responsibilities of key leaders, the role of governance, anticipated staff positions to be added as resources allow, the importance of succession planning, and our current and potential future organization chart.

BUILDING INTERNAL CAPACITY

Our planning work placed a significant emphasis on strengthening our organization and building internal capacity. A strong and highly functioning organization will be critical as a foundation for long-term sustainability, effectiveness, and most importantly, impact. The primary focus areas of this plan are the following:

• Strengthening sustainable and expanded financial capacity
• Expanding human resources, management capacity, and succession planning
• Advancing the Board governance functions
• Strengthening organizational culture, equity, and capacity to ensure that both internal and external members feel welcomed, respected, and valued.

APPROACH TO MANAGING AND UPDATING THIS PLAN

RespectAbility recognizes that we are in a period of change, and therefore will need to maintain flexibility and adapt quickly throughout the course of implementing this plan. As a result, this plan is intended to be a document that can be referenced frequently and updated at least annually. The annual updates will be made as part of the July meeting of RespectAbility’s Board of Directors. As our organization evolves and outside factors influence our revenue model and operating structure, we will reference this plan to respond to those changes and adapt quickly.

RespectAbility Fellows

RespectAbility was established in 2013 for the purpose of empowering people with disabilities to achieve both inclusion and economic independence. In our inaugural business plan, RespectAbility envisioned distributing high-quality, nonpartisan research and tools to help business and policy decision-makers understand how individuals with disabilities can make a positive impact on the economy. Since our 2013 plan, RespectAbility has evolved and now advances our mission through a three-part strategy:

• Fighting stigmas by promoting diverse, authentic, and accurate portrayals of people with disabilities.
• Advancing opportunities by identifying and promoting best practices in education, employment, entrepreneurship, civic engagement, and access.
• Leadership development to strengthen a talent pipeline and participatory presence of diverse people with disabilities.

Given our growth and impact, we have reached a point in our development where we are ready to revisit our strategy and ensure that our organization is positioned to maximize our impact over the next five years. Furthermore, the COVID-19 pandemic has shifted the world to become virtual, which has added economic and educational pressure on those with disabilities. These events have heightened the need for RespectAbility to clarify our value proposition.

A current state assessment, facilitated by external parties, helped elevate the following conclusions about our organization:

• RespectAbility’s mission is unique. No other organization does what we do in the way we do it.
• RespectAbility is well known and respected for our policy work and Hollywood programming. We can now expand our industry-funded model for entertainment media.
• Opportunity exists to leverage our Hollywood playbook to address other industries such as the news media.
• There is a need for training services on disability inclusion and access.
• We have an opportunity to collaborate and work with organizations at the intersection of disability, racial and other equity, access, and employment. Being a good collaborator and sharing credit for advances made will help move us beyond previous missteps, real and perceived.

At a high level, the current state assessment did not suggest that we should fundamentally adjust our strategies or the foundations of our key programs. However, the assessment did suggest that there are opportunities for RespectAbility to deepen the strength of our existing programs through investment and collaboration with other organizations.

These insights have shaped RespectAbility’s theory of change and the corresponding program strategies found throughout this plan.

The following represents RespectAbility’s theory of change, capturing how our core programmatic activities intersect to drive long-term impact.

MISSON:  RespectAbility fights stigmas and advances opportunities so people with disabilities can fully participate in all aspects of community.

DEVELOPING LEADERS: We empower diverse people with disabilities to gain the training, skills, contacts and opportunities they need to have seats at decision-making tables.

CHANGING ATTITUDES: Increasing diverse and authentic representation of disabled people on screen, leading to systematic change in how society views and values people with disabilities.

ADVANCING OPPORTUNITIES: We seek and promote best practices in education, employment, entrepreneurship, and civic engagement so people with disabilities can succeed, just like anyone else.

RespectAbility’s Core Tenets

RespectAbility has developed three core tenets that guide our theory of change and underlying programs. These tenets are intended to provide focus and direction and serve as a constant reminder of how RespectAbility will implement our plan. While not all these tenets are specifically called out in the subsequent program summaries, we expect and assume that the Board and Staff members will weave these tenets into how we develop our programs, serve individuals with disabilities, and collaborate inside and outside of our organization.

Tenet 1: Diversity, Equity, Inclusion and Accessibility

RespectAbility is against all forms of discrimination, including racism, ableism, sexism, ageism, homophobia, transphobia, xenophobia, anti-Semitism, and prejudice of all kinds. Our work strives to be deeply inclusive of all people with disabilities and allies, with a specific emphasis on those who face intersectional barriers to equity. We recognize the importance of going beyond transactional diversity initiatives to transformational societal and organizational change that drive measurable improvements to access and equity. We are working to build an organization and contribute to communities where lived experiences of those with historically marginalized identities are centered, valued, respected, included, and not tokenized.

Tenet 2: Collaboration

Our work should be done in a collaborative fashion that stays true to our values and goals. We recognize that RespectAbility is building upon a strong foundation laid by other disability, equity, workforce, nonprofit, faith and policy leaders, as well as community-led organizations. Many of these organizations are our partners and RespectAbility will make concerted efforts to strengthen our bonds and coordinate our efforts with these organizations, learning from each other and sharing credit for successes yet to come.

Tenet 3: Commitment to Performance Metrics

This section summarizes RespectAbility’s program structure and describes how we contribute to each core area of programming.

RespectAbility organizes our program efforts into four areas:

The following outlines each program, its purpose, goals, and outcomes, as well as the underlying activities that will help the program reach its goals.

POLICY & PRACTICES PROGRAM

RespectAbility Fellows on Capitol Hill

Overview and Purpose Statement:  RespectAbility recognizes that our nation is at its best when all people, including people with disabilities, can get the skills, jobs, and opportunities they need to succeed. Our program uses a bipartisan, best practice-based approach to drive policy and practices changes. We advance a system change agenda that creates access and breaks down barriers to education, employment, entrepreneurship, and civic engagement for diverse people with disabilities. By working in coalition with stakeholders and partners at the federal, state, and local level, and engaging the grassroots, we will advance opportunities for people with disabilities to earn an income, contribute to society, and achieve independence, just like anyone else.

Our innovative work, coalition building, and resources will advance best practices to ensure that diverse people with disabilities have the skills, economic opportunities, supports, accommodations, and inclusion they need and deserve to both thrive individually and make their communities stronger. The work will include our continued commitment to collaboration with other organizations, including BIPOC and English Language Learner (ELL)-led groups, working in the policy space. As part of this, we will ensure our statistics and advocacy materials highlight the disproportionate impact on BIPOC and ELL students with disabilities and work to advance policies that will drive equity in accessing the skills and opportunities needed to succeed. We will also train individuals with disabilities about the policies relevant to them and equip them to advocate on their own behalf.

Policy Goals and Performance Metrics:  The following are the key goals and metrics of the Policy program:

Current Policy Activities:  Below are RespectAbility’s current programs. These are expected to continue during the life of this plan.

Future Policy Activities:  Below are future activities we will develop during the life of this plan.

ENTERTAINMENT AND NEWS MEDIA PROGRAM

RespectAbility Lab participants and alumni

Overview and Purpose Statement:  Led by diverse people with disabilities, RespectAbility’s Entertainment and News Media Team partners with studios, production companies, writers’ rooms and news organizations to create equitable and accessible opportunities to increase the number of people with lived disability experience in positions of authority throughout the creative and news media industries. We have conducted trainings for and consulted on projects with A&E, Bunim-Murray Productions, CAA, NBCUniversal, Netflix, Sony Pictures Entertainment, ViacomCBS, The Walt Disney Company and others. These initiatives, including our award-winning Lab, increase diverse and authentic representation of disabled people on screen, leading to systemic change in how society views and values people with disabilities. This, in turn, will enable people with disabilities to receive the education, jobs, access, and opportunities they need to be as independent as possible.

Entertainment and News Media Goals and Performance Metrics:  The following are the key goals and metrics of the Entertainment and News Media program:

Current Entertainment and News Media Activities:  Below are RespectAbility’s current programs. These are expected to continue during the life of this plan.

Future Entertainment and News Media Activities:  Below are future activities we will develop during the life of this plan. Note some of these are expansions of current programming.

LEADERSHIP DEVELOPMENT PROGRAM

Overview and Purpose Statement:  Within the next five years, RespectAbility envisions becoming the premiere go-to cross-disability national leadership organization. We will be known for creating a premium talent pipeline and for cultivating the talents, skills, competencies, energy, and innovative spirt of emerging leaders with disabilities from all backgrounds. These individuals will demonstrate and share in their commitment to fighting stigmas and advancing opportunities for, and alongside, people with disabilities. Disabled BIPOC leaders will have roles in every aspect of our work, and we will continue to expand and deepen our cultural competency and commitment to equity of all kinds (58% of students with disabilities in America’s public schools are BIPOC). This is also the case with the LGBTQ+ community, as according to the CDC, members of the LGBTQ+ community are disproportionately members of the disability community and vice versa.

Through a series of leadership development initiatives that may begin as early as high school, RespectAbility will expose persons with disabilities to a variety of intersectional, multigenerational, and cross-partisan experiences designed to develop a deep understanding of the disability rights movement’s history, assess opportunities to impact career and community, foster professional networking opportunities through difference-making projects, and help these individuals attain upwardly-mobile positions in the nonprofit, for-profit, and governmental sectors.

Should this program prove successful, future leaders with disabilities should have a decision-making role in their chosen career path at any and every level. Simultaneously, society at large will see people with disabilities as capable leaders, key contributors, and highly valued.

Leadership Development Goals and Performance Metrics:  The following are the key goals and metrics of the Leadership Development program:

Current Leadership Development Activities:  Below are RespectAbility’s current programs. These are expected to continue during the life of this plan.

Future Leadership Development Activities:  Below are future activities we will develop during the life of this plan. Note some of these are expansions of current programming.

FAITH INCLUSION PROGRAM

RespectAbility Jewish team members

Overview and Purpose Statement:  RespectAbility’s Faith Inclusion efforts work to create a model for religions, as faith and faith-based organizations are important parts of the fabric of many lives. Our model will deepen and grow out of our long-time focus on the Jewish community, where we work to equip Jews with disabilities and Jewish organizations with the capacity to ensure that interested Jews can participate in and contribute to all aspects of Jewish life and organizations. We believe that RespectAbility’s model and resources can contribute to best practices for all faiths and support faith communities as they support full participation and leadership opportunities for people with disabilities.

RespectAbility presently works in partnerships with established organizations and with change makers to build disability inclusion.

Faith Inclusion Goals and Performance Metrics:  The following are the key goals and metrics of the Jewish Inclusion program:

Current Faith Inclusion Activities:  Below are RespectAbility’s current programs. These are expected to continue during the life of this plan.

Future Faith Inclusion Activities:  Below are future activities we will develop during the life of this plan.

RespectAbility Staff

During this strategic planning process, RespectAbility assessed its leadership, staffing structure, and resource needs for growth and succession planning. RespectAbility plans to aggressively build out its organizational structure in keeping with the growth and goals outlined in the strategic plan. To best understand where RespectAbility anticipates staffing growth, it’s important to first understand the organization’s current structure.

Current Organizational Structure

RespectAbility is currently organized into four program departments: Entertainment, News Media, and Comms; Policy; Leadership Development; and Faith Inclusion; as well as two support departments: Management (MGMT) and Development (Dev). Management consists of RespectAbility’s leadership and operational teams and Development supports the organization’s fundraising efforts. See the 2021 functional organization chart below. While RespectAbility does employ consultants to support these functional areas, here we focus on the number of Full Time Equivalent (FTE) employees supporting each department. At present RespectAbility employs a total of 16 FTE across its seven departments, supplemented by 7 paid Fellows and several consultants.

Future Organizational Structure

To deliver on the goals outlined in this strategic plan, RespectAbility plans to make a few changes to its organizational structure:

• Communications : This will become its own department. In the current organizational structure, Communication FTEs are included in Entertainment. However, as RespectAbility begins engaging more intentionally with news and media outlets, leadership believes it makes sense to organize and track these employees and expenditures separately.
• Added FTEs: RespectAbility envisions growing significantly during the life of this plan and anticipates 43 full-time employees by 2026, as illustrated below. To determine the required number of FTEs, RespectAbility evaluated the each of the individual goals listed in the strategic plan and identified how many additional employees would be necessary to meet that goal. For example, new program areas in civic engagement, education/skills building policy and youth leadership will require new capabilities.
• Fellows have shifted from a pure leadership program to an “earn while you learn” virtual apprenticeship program:  Recruiting, training, and placing these Fellows into jobs takes considerable Staff resources.

When the 2021 FTE count is compared to the anticipated 2026 FTE count, the following staffing changes emerge, illustrating expected growth by program area and supporting operational infrastructure:

Key considerations when reviewing organizational changes:

• RespectAbility will prioritize growing its development and marketing staff in the first year of the strategic plan. This is an effort to raise the funds necessary to hire the positions within the program areas. There are high expectations for production from this team and many unique qualities of fundraising and grant-writing in the disability space. Furthermore, this is a highly competitive segment of the job market, so competition for new hires may be fierce. Early efforts will require more outside fundraising consultants, whereas over time we want to focus on more in-house staff.
• If RespectAbility is unable to raise the funds, leadership will not hire the proposed staffing. This will require the professional leadership team to continually evaluate its priorities and allocate resources accordingly. As RespectAbility identifies growth opportunities and/or receives funding, it will make choices about how to target employee sourcing efforts as well as where to focus internal skill and team building, as well as upskilling.
• RespectAbility will use concepts such as core competencies to guide the assessment and development of its employees. The organization will continue and build its support and development of staff in people or functional management roles.
• RespectAbility will define and promote its strategy of seeking diverse candidates for hire, fellowships, and consultant opportunities, and offer a supportive workplace that enables learning and skill development while performing impactful work.
• The influx of talent and expansion described above will require consistent, objective analysis of skill and competencies needed, assessment of essential functions and task assignments, and continuing analysis of efficiency. While redundancies are expected as new staff are onboarded and trained, clarification of who is responsible for what, who reports to whom, and how time/support resources can be shifted in response to challenges is part of effective implementation.
• As this plan is implemented, understanding the skill profile of the Board, executive team, senior managers, and middle managers will be essential. RespectAbility’s current leadership profile is characterized by enormous commitment, passion, and core competencies for each role.  We also prioritize talent with lived disability experience as people with disabilities know the problems and solutions that work best for our community. For the organization’s next phase, each key role will need to be assessed for its required skill profile and the incumbent (or prospective hires) match, strengths, and opportunities.
• During the pandemic RespectAbility gave up its lease to its national headquarters and went largely virtual. As the organization has grown, the plurality of staff is now in Los Angeles, where RespectAbility has a small office. However, the organization is quite national in scope, with Staff, Board Members, Fellows and Lab participants across the country. RespectAbility has already resumed in-person events and may revisit virtual v. in-person work and hybrid events in the future.

Organizational Culture

RespectAbility recently completed two (2) employee surveys to gather feedback on its organizational culture. The surveys were meant to gather honest feedback as well as strengthen teamwork and trust among Staff and the Board. RespectAbility felt compelled to complete the surveys given the organization’s rapid growth during COVID and our commitment to equity. This growth during the pandemic has created an environment where many of the staff members have not met in-person. As a result of the surveys RespectAbility has identified a few goals as it relates to its organizational culture:

• RespectAbility’s organizational culture will be clearly defined, visible to internal and external stakeholders, and ranked high in employee engagement surveys. To support this effort, RespectAbility will not only begin defining its organizational culture goals (e.g. employee satisfaction metrics), but it will also define one method and cadence for implementing a multi-year employee engagement survey.
• RespectAbility will have a strong internal and external reputation for diversity, equity, inclusion, and access (DEIA). The organization will engage Staff, Fellows, and Board members in an internal values evaluation exercise and seek opportunities to refer to these values in job descriptions and performance reviews.
• Given the virtual nature of our teams, RespectAbility will have to be very intentional to build a sense of community throughout the organization. An in-person Staff retreat took place in July of 2021, concurrent to our board retreat, so that our full teams could build upon our trust, impact, and collaboration.

RespectAbility recognizes the importance of creating a positive, strong, and effectively managed organizational culture. As the results of the survey are analyzed, RespectAbility looks forward to working with Staff to implement the recommendations.

RespectAbility Chairman Ollie Cantos with his triplet sons who are Eagle Scouts, along with RespectAbility Vice Chair Vivian Bass, Chair Emeritus Calvin Harris, and CEO Jennifer Laszlo Mizrahi

President and CEO Succession Plan

As part of the strategic planning process and response to outcomes from the board’s June 2020 self-assessment, RespectAbility drafted a succession plan to ensure that the organization’s leadership has adequate information to effectively manage RespectAbility in the event the President and CEO is unable to fulfill their duties. This plan, which lives in detail as a companion piece to this strategic plan, would activate in the event of an unexpected President and CEO departure or gap.

There are a few key components within the plan worth highlighting here:

1) A Succession Plan in the event of a temporary, unplanned President and CEO absence:  A temporary absence is one of less than three months in which it is expected that the President and CEO will return to his or her position once the events precipitating the absence are resolved. An unplanned absence is one that arises unexpectedly, in contrast to a planned leave, such as a vacation or a sabbatical. The Board of Directors is authorized (or will authorize the Executive Committee) of RespectAbility to implement the terms of the emergency plan in the event of the unplanned absence of the President and CEO. In the event of an unplanned absence of the President and CEO, the President and CEO (or Director of Finance and Administration if the President and CEO is unable to) is to immediately inform the Board Chair of the absence. As soon as it is feasible, the Chair should inform the Board of Directors and convene a meeting of the Executive Committee to affirm the procedures prescribed in the plan or to make modifications as the Committee deems appropriate. The plan includes further guidance regarding authority and compensation of the acting President and CEO, board oversight responsibilities, internal and external communications, and return-to-work matters.

2) A Succession Plan in the event of a permanent planned or unplanned President and CEO departure:  A permanent change is one in which it is firmly determined that the President and CEO is either leaving or will not be returning to the position following an unplanned departure. The plan includes guidance regarding a transition committee, interim leadership, board oversight responsibilities, search and hire process, and post-hire expectations.

3) Instructions on how frequently the plan must be approved and how it is maintained by the board:  The President and CEO succession plan will be approved initially by the RespectAbility Board of Directors as an implementation step of this strategic plan. Thereafter, the Executive Committee shall review the plan and recommend amendments to the full Board as needed. The Board Chair, the President and CEO and any appointees designated in the plan shall sign the plan. Copies of the plan, once approved and signed, shall be maintained by all members of the Board of Directors and director level staff.

Board Development Plan

As part of the strategic planning process, RespectAbility conducted a self-assessment in June 2020 and considered the structure and policies of its board of directors. The assessment and subsequent deliberations were meant to lift up board development priorities to be addressed by the board during the lifetime of the strategic plan.

1) Board Structure: Directors, Advisory Members, and the Executive Committee:  RespectAbility actively uses two governance bodies: a Board of Directors and an Advisory Council. Directors have fiduciary duties as outlined in RespectAbility’s bylaws, while the Council does not. Instead, the Council serves as a knowledge resource for Staff and Directors. This can cause confusion as Directors and the Council often vote together, even though technically Directors’ votes are the only ones that bind the organization. Furthermore, RespectAbility’s bylaws mention an Executive Committee. This Committee has never been used by RespectAbility. Due to the nuances of its governance structure, RespectAbility would like to create a working group during the life of the strategic plan to explore whether the Advisory Council should be merged into the Board of Directors and whether there is a need to activate an Executive Committee.

2) Board Fundraising Responsibilities:  As part of the above working group, RespectAbility would like to explore the appropriateness and effectiveness of maintaining and enforcing fundraising requirements for its board members, presently prescribed in bylaws. It will also provide training and support to board members on how to raise funds in order for us to achieve our mission.

3) Board Committees:  RespectAbility’s growth and goals mean that it can benefit from more a formalized board committee structure. In the near term, its board will create a committee structure that mirrors our goals around policy, media, leadership, faith inclusion, development, and finance.

4) Board Continuity:  While the board does have a nomination committee, the current primary responsibility for identification and cultivation of future board members is almost entirely a Staff exercise. Recognizing that one of the great virtues of the board is the access to individuals and groups beyond that which the Staff can access, RespectAbility will cultivate greater Board participation in nominations.

RespectAbility’s financial goals reflect the programmatic efforts described throughout this plan and call for growth with the priorities described above: Policy, Entertainment, Leadership Development, and Faith Inclusion. Underlying this growth is the organization’s commitment to maintain sufficient financial health, build unrestricted reserves, manage risk, and reinvest in the organization’s capacity and growth.

DIVERSIFYING REVENUE MIX

RespectAbility has set its sights on growing total revenue from $2.2 million in 2021 to $5.85 million in 2026. This growth largely depends on RespectAbility expanding and diversifying its revenue sources. Most notably, RespectAbility intends to build a revenue mix that includes more earned income, individual giving, and government grants. In 2021, almost all of RespectAbility’s revenue came from foundations, earned income, and individual giving.

BALANCED PROGRAM MIX

RespectAbility plans to drive this diversification through an upfront investment in its fundraising and development team during the early years of this plan. This fundraising effort will allow RespectAbility to scale its programming and build the corresponding staffing outlined in the Organizational Structure section of this plan. Given that funder priorities can be fluid, RespectAbility envisions building a balanced program portfolio with Entertainment, Policy, and Leadership programs each consisting of 25% to 35% of RespectAbility’s total revenue. Faith Inclusion is anticipated to remain around 15% of RespectAbility’s total revenue.

DISTRIBUTION OF REVENUE

PERCENT OF TOTAL REVENUE

A COMMITMENT TO MISSION CRITICAL AND GROWTH EXPENSES

The most anticipated change in the organization’s expense structure is the creation of a standalone communications and marketing department. This department will be responsible for expanding the impact of our policy, leadership, and media work, lifting up positive role models of disability success, expanding our fee for service model, while also magnifying the success of RespectAbility and the broader disability community to various news and media outlets, as well as RespectAbility’s reputation. This department used to be embedded within Entertainment & News Media, but RespectAbility is making a strategic choice to separate it out to better reflect the fact that the Communications department will serve all program areas, not just Entertainment & Media. As noted below, RespectAbility plans to drive its expenditures towards activities that both support and amplify its programs.

OVERALL PLAN FOR SUSTAINABLE GROWTH

RespectAbility sees an opportunity to build a pathway for each program area to be financially sustainable. This includes committing to pay salaries that are competitive with similar positions in relevant peer fields or industries. RespectAbility recognizes that presently some of its programs are subsidizing other programs. It is RespectAbility’s goal that each program will be self-sufficient and cover its direct program and administrative costs. As RespectAbility moves forward and implements the plan, the organization will identify opportunities to grow its program margins and reinvest back in the organization.

2026 FINANCIAL PROJECTIONS

RespectAbility will continue to monitor and update the financial projections each year as new budgets are formed and actual results are attained. As of the creation of this plan, the following shows RespectAbility’s projected 2026 financials:

Consulting support for RespectAbility’s strategic plan was provided by CliftonLarsonAllen .

Skip to Footer

Connect with us:

Donate Today

Free Webinars

Mailing Address: RespectAbility 43 Town & Country Drive Suite 119-181 Fredericksburg, VA 22405

Office Number: 202-517-6272

Email: [email protected]

Operational Excellence

• Newsletter Sign Up
• Our Page on The Mighty

Back to Top

How To Write a Business Plan for Disability Care in 9 Steps: Checklist

By henry sheykin, resources on disability care.

• Financial Model
• Business Plan
• Value Proposition
• One-Page Business Plan

Welcome to our blog post on how to write a business plan for disability care in nine steps. The demand for disability care services in the US has been steadily increasing, with an estimated 61 million individuals living with disabilities. This presents a significant opportunity for entrepreneurs to enter the disability care industry and make a positive impact on the lives of those in need.

To ensure the success of your disability care business, it is crucial to develop a comprehensive business plan that addresses the unique needs of the disabled population. In this article, we will guide you through the nine essential steps to create a solid business plan for your disability care venture.

• Identify the target market and the specific needs of the disabled population: Understanding your target market and their specific requirements will help you tailor your services to meet their needs effectively.
• Conduct extensive market research and analysis: Assessing the current market conditions, trends, and competitors will provide valuable insights to inform your business strategy.
• Define the services and support you will offer: Clearly outlining the services and support you will provide, such as assistance with daily activities or specialized therapies, will help potential clients understand the value you offer.
• Determine the resources and funding required: Identifying the necessary resources and estimating the funding needed will enable you to plan your budget and seek the appropriate financial support.
• Analyze the competitive landscape: Understanding your competitors' strengths and weaknesses will help you differentiate your business and develop a competitive advantage.
• Develop a pricing strategy: Carefully determining your pricing strategy, considering factors like costs, market demand, and the value of your services, will ensure your business remains both sustainable and profitable.
• Create a marketing and advertising plan: Developing a marketing and advertising plan will help you effectively promote your disability care services and reach your target audience.
• Assess the legal and regulatory requirements: Familiarizing yourself with the legal and regulatory requirements for operating a disability care business will ensure compliance and minimize potential risks.
• Outline a comprehensive operational plan: Creating a detailed operational plan will help you define the day-to-day processes and procedures necessary to provide quality care to individuals with disabilities.

By following these nine steps, you will be well on your way to creating a solid business plan for disability care. Stay tuned for our upcoming articles, where we will dive deeper into each step, providing you with valuable insights and practical tips to transform your business plan into a reality.

Identify The Target Market And The Specific Needs Of The Disabled Population

Before starting a business in disability care, it is crucial to identify the target market and understand the specific needs of the disabled population . By doing this, you can tailor your services to meet the unique challenges and requirements of individuals with disabilities.

Begin by conducting extensive research to gain insights into the demographics and characteristics of the disabled population in your area. Consider factors such as age, type of disability, and level of support required. This information will help you determine the size of your potential customer base and enable you to focus your efforts more effectively.

Identifying the target market also involves segmenting the disabled population based on various factors, such as the severity of their disability, the geographical area they reside in, or the specific services they require. This segmentation allows you to address the unique needs and preferences of different customer groups more effectively.

By understanding the specific needs of the disabled population , such as assistance with daily activities, personal care, or therapy services, you can determine the range of services your business should offer. Consider the different types of disabilities and the level of support required for each, as this will help you provide tailored and comprehensive care.

Remember, empathy and compassion should guide your understanding of the target market. The goal is to provide high-quality, person-centered care that enhances the lives of individuals with disabilities.

Conduct Extensive Market Research and Analysis

Before starting a disability care business, it is essential to conduct extensive market research and analysis to gain a thorough understanding of the industry and identify potential opportunities. This research will provide crucial insights into the target market, customer needs, and the competitive landscape. Here are a few important steps to consider:

• Identify the target market: Determine the specific demographic and geographic segments of the disabled population that you aim to serve. Understand their unique needs, preferences, and challenges to tailor your services accordingly.
• Analyze industry trends: Stay updated on the latest trends and developments in disability care, including changes in regulations, advancements in technology, and emerging service models. This information will help you stay competitive and adapt your business accordingly.
• Study the competition: Thoroughly assess existing disability care providers in your target market. Analyze their strengths, weaknesses, pricing strategies, service offerings, and marketing approaches. Understanding your competitors will help you differentiate your business and identify areas where you can excel.
• Assess market demand: Determine the demand for disability care services in your target market. Consider factors such as the aging population, prevalence of disabilities, and the availability and accessibility of existing service providers. This information will help you assess the potential customer base and validate your business idea.
• Identify potential partners: Research potential partnerships with government agencies, insurance companies, or other organizations in the disability care sector. Such collaborations can provide additional financial support, create networking opportunities, and expand your customer base.
• Use online resources, industry reports, and relevant publications to gather information about the disability care market.
• Consider conducting surveys or focus groups to gather insights directly from individuals with disabilities and their families.
• Attend industry conferences, seminars, and networking events to connect with professionals and gain valuable industry knowledge.
• Stay informed about changes in regulations and funding options to ensure compliance and maximize financial support.

By conducting extensive market research and analysis, you will gain a deep understanding of the disability care industry, identify potential gaps or opportunities, and set a strong foundation for the success of your business.

Define The Services And Support You Will Offer

When starting a disability care business, it is crucial to clearly define the services and support you will offer to meet the specific needs of your target market. These services should be tailored to assist individuals with disabilities in their daily lives, promote independence, and enhance their overall quality of life. Here are some important considerations when defining the services and support your business will provide:

• Assistance with activities of daily living: This may include help with personal grooming, meal preparation, medication management, and mobility assistance. It is important to assess the specific needs of your target market and design services accordingly.
• Transportation services: Many individuals with disabilities may require assistance with transportation to medical appointments, therapy sessions, or community activities. Offering transportation services can be incredibly valuable to your clients.
• Specialized therapies: Some individuals may require specialized therapies to address their specific disabilities or conditions. Collaborating with qualified therapists to offer services such as physical therapy, speech therapy, or occupational therapy can greatly enhance the care you provide.
• Emotional and social support: Providing emotional support, companionship, and opportunities for social engagement is crucial for individuals with disabilities. These services can include organizing social events, facilitating peer support groups, or arranging outings and recreational activities.
• Coordination of care: Coordinating care with other healthcare professionals, such as doctors, nurses, and therapists, is essential to ensure comprehensive support for individuals with disabilities. This may involve managing appointments, communicating with healthcare providers, and advocating for the needs of your clients.

Tips for defining your services and support:

• Conduct thorough research and stay up-to-date with the latest advancements and best practices in disability care.
• Engage with potential clients, their families, and healthcare professionals to gain insights into their needs and preferences.
• Consider offering flexible service packages to accommodate varying levels of need and budget constraints.
• Regularly evaluate and update your services to ensure they remain relevant and meet the evolving demands of the disabled population.

Defining the services and support your business will offer lays the foundation for your disability care business. By clearly outlining the services you provide, you can effectively communicate your offerings to potential clients and differentiate yourself from competitors. Remember, the key is to provide personalized, high-quality care that improves the lives of individuals with disabilities and their families.

Determine The Resources And Funding Required

Once you have identified the target market and defined the services you will offer in your disability care business, it is crucial to determine the resources and funding required to bring your business idea to life. This step is essential in understanding the financial aspects of your venture and ensuring its feasibility.

1. Identify the resources: Start by making a detailed list of the resources you will need to operate your disability care business successfully. Consider the facilities, equipment, vehicles, technology, and any specialized tools or supplies required to provide the services. It is important to have a clear understanding of the physical resources necessary to deliver high-quality care.

2. Estimate the costs: Once you have identified the resources, it is time to estimate the costs associated with acquiring and maintaining them. Research the market prices for the required equipment, supplies, and technology. Consider the costs of licenses, permits, insurance, and any necessary certifications. Additionally, factor in the costs of staffing, training, and ongoing professional development to ensure a skilled and knowledgeable team.

3. Explore funding options: The next step is to explore potential funding options for your disability care business. You may choose to self-fund the venture or seek external funding sources, such as loans, grants, or investments. Research local, state, or national funding programs that support disability care businesses and determine their eligibility requirements and application processes. Networking and building relationships with potential investors or financial institutions may also prove beneficial in securing the necessary funding.

Helpful Tips:

• Consider creating a detailed financial plan that includes projected expenses, revenues, and a timeline for financial sustainability.
• Develop a contingency plan in case unexpected expenses arise or anticipated funding does not materialize.
• Explore the possibility of partnerships or collaborations with other organizations in the disability care sector to share resources and reduce costs.

Analyze The Competitive Landscape

When starting a disability care business, it is crucial to assess the competitive landscape in order to understand your position within the market and identify opportunities for differentiation.

1. Identify competitors: Start by identifying existing disability care providers in your target market. Look for both direct competitors, who offer similar services to your business, and indirect competitors, who may offer alternative solutions or cater to a different segment of the disabled population.

2. Evaluate their strengths and weaknesses: Take a closer look at each competitor and assess their strengths and weaknesses. This could include factors such as the range of services they offer, their reputation, their customer base, and any unique selling propositions they have.

3. Determine their pricing strategies: Examine how competitors price their services. Are they offering premium pricing for specialized care, or are they focusing on affordability to attract a wider range of customers? Understanding their pricing strategies can help you position your own business competitively.

4. Assess market demand and saturation: Consider the demand for disability care services in your target market and assess if there is room for growth. If the market is highly saturated, you may need to find a niche or differentiate your services to stand out.

• Tip 1: Conduct regular competitor analysis: Keep track of your competitors' activities and strategies on an ongoing basis to stay informed about any changes in the market.
• Tip 2: Identify gaps and opportunities: Look for areas where competitors may be lacking or not fully meeting the needs of the disabled population. This could present an opportunity for your business to fill those gaps and provide a unique selling proposition.
• Tip 3: Differentiate your services: Based on your analysis of the competitive landscape, develop strategies to differentiate your services. This could involve offering specialized therapies, unique transportation options, or innovative care approaches.

By thoroughly analyzing the competitive landscape, you will gain valuable insights that can inform your business strategy and help you stand out in the disability care market.

Develop A Pricing Strategy

Developing a pricing strategy is a critical step in creating a successful business plan for disability care. The pricing strategy will determine the rates at which you will offer your services and ensure that your business remains competitive in the market while also covering its costs and generating profit.

When developing your pricing strategy, it is important to consider the following:

• Costs: Calculate all costs associated with providing your services, including staff salaries, overhead expenses, equipment, and supplies. This will help you determine the minimum rate required to cover your expenses.
• Market Analysis: Research the pricing models of similar disability care providers in your target market. Analyze their rates and service offerings to gain insights into industry standards and competitive pricing.
• Value Proposition: Consider the unique value and quality of your services. If you offer specialized therapies, transportation, or other premium services, you may be able to charge higher rates compared to businesses that offer more basic care.
• Customer Affordability: Understand the financial limitations of your target market and determine a pricing structure that is reasonable and affordable for individuals or their families seeking disability care services.

Tips for Developing Your Pricing Strategy:

• Consider offering tiered pricing options that provide different levels of service and care at varying price points.
• Offer incentives or discounts for long-term contracts or recurring services to encourage customer loyalty.
• Regularly review and adjust your pricing strategy based on market conditions, changes in costs, and customer feedback.
• Consider bundling services together to create attractive packages that offer added value to your customers.

By carefully considering these factors and developing a pricing strategy that aligns with your business goals and the needs of your target market, you can set competitive rates that attract customers while ensuring the profitability and sustainability of your disability care business.

Create A Marketing And Advertising Plan

Once you have identified your target market and defined the services you will offer, it is essential to create a solid marketing and advertising plan that will effectively promote your disability care business. A well-executed plan will not only raise awareness about your services, but also attract potential clients who are in need of disability care. Here are some key steps to consider:

• Identify your target audience: Determine the demographics and characteristics of the individuals who are most likely to benefit from your disability care services. This will help you tailor your marketing messages and reach your target audience more effectively.
• Develop a compelling brand identity: Create a strong and memorable brand that reflects the values and uniqueness of your disability care business. This includes designing a captivating logo, choosing a color palette, and developing a consistent visual identity across all marketing materials.
• Utilize online and offline marketing channels: Explore various marketing channels to reach a wider audience. This may include creating a professional website with relevant content and testimonials, utilizing social media platforms to engage with potential clients and their families, and participating in local community events to establish a presence.
• Collaborate with local healthcare professionals and organizations: Build relationships and partnerships with local doctors, hospitals, rehabilitation centers, and other healthcare professionals. They can provide valuable referrals and recommendations, which can significantly boost your credibility and visibility within the community.
• Offer incentives and promotions: Consider providing special promotions or discounts to attract new clients and encourage them to try your disability care services. These incentives can be particularly effective in the early stages of your business when you are trying to establish a client base.
• Regularly evaluate and adjust your marketing strategies to ensure they align with the evolving needs of your target market.
• Seek feedback from your existing clients to understand what attracted them to your services and use that information to refine your marketing messages.
• Track the effectiveness of your marketing efforts by monitoring key metrics such as website traffic, social media engagement, and client inquiries. Make adjustments as necessary to optimize your results.

By creating a comprehensive marketing and advertising plan, you can effectively communicate the unique benefits of your disability care services and attract the attention of those who need them most. Remember to continuously evaluate and adjust your strategies to ensure your efforts yield the best possible outcomes.

Assess The Legal And Regulatory Requirements

When starting a business in the disability care industry, it is crucial to understand and comply with the legal and regulatory requirements that govern this sector. Failing to do so can result in fines, penalties, or even the closure of your business. Therefore, it is essential to thoroughly assess these requirements before launching your disability care venture.

1. Licensing and certification: Research the specific licensing and certification requirements for disability care services in your state or jurisdiction. Determine if you need to obtain any licenses or certifications to operate legally. This may involve meeting certain criteria related to staff qualifications, facility standards, and documentation.

2. Insurance: Investigate the insurance coverage required to protect your business and clients. Consult with an insurance professional who specializes in the disability care industry to understand the types of insurance policies needed, such as general liability insurance, professional liability insurance, and workers' compensation insurance.

3. Employment laws: Familiarize yourself with the local and federal employment laws that govern the hiring and management of employees. Understand the requirements related to minimum wage, overtime, employee classification, and fair employment practices.

4. Privacy and confidentiality: Establish protocols and policies to safeguard the privacy and confidentiality of your clients' personal health information. Adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations to ensure the proper management and protection of sensitive data.

5. Reporting obligations: Be aware of any reporting obligations related to abuse, neglect, or exploitation that you may have as a disability care provider. Understand the requirements for documenting incidents, reporting to appropriate authorities, and addressing any potential risks to your clients' well-being.

• Consult with an attorney who specializes in healthcare or disability law to ensure full compliance with legal and regulatory requirements.
• Stay updated on any changes or updates to laws and regulations that may affect your disability care business.
• Keep detailed records of compliance measures to demonstrate your commitment to legal and regulatory standards.

By carefully assessing the legal and regulatory requirements in the disability care industry, you can ensure that your business operates within the boundaries of the law and provides a safe and secure environment for your clients.

Outline A Comprehensive Operational Plan

Having a comprehensive operational plan in place is crucial for the success of your disability care business. This plan outlines the day-to-day operations and management strategies that will help you effectively run your business, deliver quality care, and meet the needs of your clients.

1. Organizational Structure: Start by clearly defining the organizational structure of your business. Identify the key roles and responsibilities of each member of your team, from caregivers to administrative staff. This will help ensure a smooth flow of operations and clear communication.

2. Staffing and Recruitment: Determine the number of staff members you will need to meet the demands of your target market. Outline a recruitment and hiring process that focuses on hiring qualified and compassionate individuals. Consider conducting background checks and training programs to ensure the safety and well-being of your clients.

3. Training and Development: Develop a comprehensive training program for your staff that covers everything from disability care protocols to safety standards. Regularly provide opportunities for ongoing professional development to keep your team updated on the latest best practices in the field.

4. Client Assessment and Care Plans: Establish a standardized process for assessing the individual needs of your clients and developing personalized care plans. This will ensure that each client receives the appropriate level of care and support.

5. Documentation and Record-Keeping: Implement an efficient system for documenting client information, care plans, and progress notes. This will help you keep track of important details, provide continuity of care, and meet legal and regulatory requirements.

6. Quality Assurance: Put processes in place to monitor and evaluate the quality of care your business provides. Regularly review client feedback, conduct internal audits, and make necessary improvements to ensure that your services consistently meet or exceed industry standards.

Tips for Creating an Effective Operational Plan:

• Regularly communicate with your team to ensure everyone is aligned with the operational goals and objectives of the business.
• Stay up to date with industry trends and best practices to continuously improve the quality of care you provide.
• Develop strong partnerships with suppliers and vendors to ensure a steady supply of necessary resources.
• Consider implementing technology solutions that can streamline operations and enhance communication.
• Regularly review and update your operational plan to adapt to changes in the industry or client needs.

In conclusion, outlining a comprehensive operational plan is essential for the smooth and successful functioning of your disability care business. It ensures that you have a clear roadmap to follow, a well-trained and capable staff, and effective processes in place to provide high-quality care to your clients.

Writing a business plan for disability care is an essential step in launching and sustaining a successful venture. By following the nine steps outlined in this checklist, you can effectively identify your target market, analyze the competitive landscape, determine the necessary resources and funding, and develop comprehensive operational and marketing plans. Additionally, considering a fee-for-service model can offer flexibility and personalized care, while potentially partnering with government agencies or insurance companies can provide additional financial support. With thorough planning and careful consideration, you can create a business that meets the specific needs of the disabled population and contributes to enhancing their quality of life.

$169.00 $99.00 Get Template

Related Blogs

• Starting a Business
• KPI Metrics
• Running Expenses
• Startup Costs
• Pitch Deck Example
• Increasing Profitability
• Sales Strategy
• Rising Capital
• Valuing a Business
• How Much Makes
• Sell a Business
• Business Idea
• How To Avoid Mistakes

Leave a comment

Your email address will not be published. Required fields are marked *

Please note, comments must be approved before they are published

• Personal Development

Starting a Disability Support Business – For Entrepreneurs

• by Emma Larsen
• August 28, 2023
• Understanding the disability support industry is crucial before starting a business in this field.
• Identifying your target audience and tailoring services to their needs is critical to success.
• A solid business plan, marketing strategy, and expert team are essential components to start.
• Fostering strong relationships with clients and their families ensures a loyal client base.

Starting a disability support business can be a very rewarding and fulfilling venture. Not only do you get a chance to help others, but you also have the opportunity to positively impact people’s lives. However, starting any business can be challenging, and creating a disability support business is no exception. This blog will share tips for entrepreneurs who want to start their disability support business.

Learn about the disability support industry.

Before starting a disability support business, learning as much as possible about the industry is essential. This includes understanding the laws and regulations that govern disability support services, the different types of disabilities, and the most effective ways to support people with disabilities. Attend conferences and seminars, read industry publications, and talk to experts in the field to gain a deeper understanding of the industry.

Identify your target audience.

To succeed in the disability support business, it’s crucial to identify your target audience and tailor your services to their unique needs. Decide which type of disability you want to support, such as physical disabilities, developmental disabilities, or mental illnesses. Once you’ve narrowed down your focus, you can begin to develop services and programs that meet the specific needs of your target audience.

Develop a business plan.

Like any business, starting a disability support business requires a solid business plan. Having a sound business plan will ensure that you have a clear vision and strategy for your business. Your plan should include the following things:

Your mission

Your mission statement should be short, concise, and memorable. It should clearly explain what your business is all about and how you plan to help people with disabilities.

Your services

Clearly define the types of services or programs that you will offer. Will you provide in-home care, job training, or something else? Be sure to include a detailed description of each service.

Your goals and objectives

Set SMART (specific, measurable, achievable, realistic, and timely) goals and objectives for your business. Doing this will help you stay focused on achieving your long-term vision.

Your financial plan

Creating a detailed financial plan is essential when starting any business, including a disability support business. Your plan should include information on how you expect to finance the business, what your pricing model will be, and any potential financial risks.

A well-written business plan can help you secure funding, attract clients, and guide your business growth.

Invest in marketing.

Marketing is an essential part of any business, and it is particularly important for disability support businesses. Investing in marketing will help you reach potential clients and spread awareness about your services. If you want to make this process easier, consider employing the help of a marketing agency that specializes in supporting businesses in the disability sector.

There are many kinds of marketing agencies like this. For example, if your business is based in Australia, it might fall under the National Disability Insurance Scheme (NDIS). If so, you could work with an NDIS digital marketing agency  that offers services specifically tailored to businesses in the NDIS sector. They can help you create a digital marketing plan that is focused on reaching your target audience and promoting your services.

Build a team of experts.

To run a successful disability support business, you need a team of experts who are knowledgeable about disabilities and passionate about helping others. This includes professionals like social workers, psychologists, occupational therapists, and special education teachers. Don’t be afraid to reach out to experts in your community and invite them to join your team.

Foster strong relationships with clients and their families.

In the disability support business, building solid relationships with your clients and their families is essential . This means taking the time to listen to their concerns and needs, providing them with high-quality services, and offering ongoing support and guidance. By fostering strong relationships, you can build a loyal client base that trusts and values your services.

Starting a disability support business is a noble cause that requires careful and strategic planning. Navigating the complexities of the industry may seem daunting initially, but with the proper knowledge, a dedicated team, and a commitment to fostering strong relationships with clients, success is attainable.

By focusing on these critical areas – understanding the disability support industry, identifying your target audience, developing a sound business plan, investing in marketing, building a team of experts, and fostering strong relationships with clients and their families – your venture in the disability support business can be both rewarding and impactful.

Emma Larsen

Related posts.

Shifting Career for the Digital Times: What to Consider

Identifying The Most Common Reasons For Unproductivity in The Office

Side Hustle Spotlight: Exploring Additional Income Streams for Accountancy Pros

Recent posts.

Navigating the Demands of a Competitive Career – For Corporate Professionals

Navigating Career Success with Hearing Problems: A Comprehensive Guide

• Music Therapy
• Entertainment
• Inclusive Brands
• Accessible Homes
• Aging and Disability
• Independent Living
• Professional
• Paralympics
• Snow Skiing
• Special Olympics
• Assistive Devices
• Hearing Aids

Here’s What the Disability Pride Flag Represents

Inclusive Product Offers Stress Reduction in a Pinch

Best Paint Colors for People with Disabilities

Mattel Brings Barbie Doll with Down Syndrome to Toy Aisle

Artist with Disabilities Designs Logo for Developmental Disabilities Awareness Month

Roanoke College to Launch Disability Studies Program

10 Ways to Support Your Child’s Special Education Teacher

Summer Bucket List for Special Education Teachers

Are Military Special Education Students Being Left Behind?

Are Disabled Students More Vulnerable During School Shootings?

New ReelAbilities Stream Platform Spotlights Disability

Disability Nonprofit Names Actress Holly Robinson Peete ‘Mother of the Year’

Limited-Time Amazon Offer: Download FREE Disability E-Book!  

Sesame Street Releases New Autism Acceptance Content

Theater Scene Plays Up Life with Disabilities with New Inclusive Production

CVS Pharmacy Stocks Aisle with Accessible Personal Care Products

Autistic Entrepreneur is Diversifying the Beauty Industry

Candace Owens Makes Discriminating Remarks About Disabled and Inclusivity

Disability Advocates Want You To Wear Mismatched Socks

Actress Selma Blair Helps Launch QVC’s Adaptive Product Line

Controversy Over Medicaid Cuts for Families

Maximizing Tax Benefits for People with Disabilities and Inclusive Employers

Nonprofit Helping Families Pay Off Medical Debt

U.S. Money to be Redesigned with Accessible Features

Is a Service Animal Tax Deductible?

How Color Therapy Benefits People with Disabilities

Rare Disease Day: Shedding Light on the Challenges Faced by Millions

Promising Finger Prick Test May Diagnose Alzheimer’s Disease

The Long & Short of Medically Related Hair Loss

Stretch Therapy: Boost Wellness and Performance

Debating the Census: Potential 40% Drop in U.S. Disability Stats

Holiday Tips for Individuals with Disabilities

Is Mommy Wine Culture Riskier for Disabled Community?

Parents Love These At-Home Occupational Therapy Kits

How to Be a Disability Ally During Disability Pride Month

Disability Equality Index® Expands Globally in 2024

Subminimum Wage Costs Employees with Disabilities – and Entire Workforce

‘Inclusively’ Works to Diversify Job Recruitment  

Resources for Individuals and Employers to Combat Disability Discrimination

A ‘How To Start a Business Guide’ for Entrepreneurs with Disabilities

This Thanksgiving Staple Helps Prevent Alzheimer’s

Nearly All 50+ Voters with Disabilities Plan to Vote in Midterm Election

Managing Blurry Near Vision As You Age

You Are Not Alone: Now is the Time to Talk about Alzheimer’s Together

11 Ways to Keep Your Marriage Healthy While Caregiving

Children with Disabilities at Greater Risk of Drowning

Trailblazing Accessibility: Central Oregon Trail Alliance Enhances Mountain Bike Trails for Adaptive Riders

Is the Paralympic TikTok Account Offensive?

New Beer Honors Two Adaptive Boston Marathoners

This March Madness Moment Scored Inclusive Fans

WHISPP’s Breakthrough AI Technology for Voice Impairments

Spanish-Speaking Caregivers Can Access New Training Tools

Breakthrough Device Gives Hope to Survivors Struggling with Stroke Rehabilitation

Apple’s New Software Adds Cognitive, Speech & Vision Accessibility Features

Emergency App Makes 911 Accessible for Deaf and Hard of Hearing

Accessible Destinations for Spring Travelers

United Airline to Add Braille to Aircraft Cabin Interiors

Delta Develops New Accessible Seat for Power Wheelchair Users

Where to Find an Accessible Beach in Florida

Myrtle Beach is an Autism- and Sensory-Friendly Destination

Starting a business can be quite challenging — though equally as rewarding — for those who pursue entrepreneurship . Perhaps for individuals with disabilities, this professional endeavor may come with additional obstacles. With the right resources and support, however, it is absolutely possible for professionals within the disability community to successfully start and run their own businesses. The following basic points outline the initial start-up steps, as well as resources available for guidance on how to establish a company, including developing a business plan, researching funding options, finding support and resources, networking and making connections, and securing a mentor. In addition, this guide also provides some state resources that may be helpful.

Starting a business is a big step and it’s important to have all the information and support you need to make it a success.

Tips for Entrepreneurs with Disabilities to Consider

• Develop a business plan: A business plan is a detailed document outlining business goals, strategies and projected financials. It is essential for securing funding and getting your business off the ground. The Small Business Administration (SBA) provides a guide to creating a business plan , including a template and example.

2. Find support and resources: There are several organizations dedicated to helping individuals with disabilities start and run their own businesses. The National Disability Institute (NDI), for example, provides resources, training and technical assistance to individuals with disabilities.

3. Network and make connections: Starting a business can feel like a lonely journey, but networking and making connections can help. Join a local or online community of entrepreneurs with disabilities , attend networking events and connect with other business owners. Explore information on the website of the National Association of Small Business Owners (NASBO), a national membership organization that provides resources and support to small business owners with disabilities .

4. Get a mentor: A mentor can provide valuable guidance, advice and support as you start and grow your business. Check out the SBA’s Small Business Mentor Protégé Program (SBMPP), which is a public-private partnership that matches small businesses with experienced mentors.

Additional Links

• Job Accommodation Network (JAN): A free service of ODEP, explore information about self-employment and starting a business from the Job Accommodation Network (JAN).
• Small Business Administration (SBA) : This federal agency provides assistance to current and prospective small business owners.
• Entrepreneurship for Youth with Disabilities : Click on this link to read content addressing how entrepreneurship education can be implemented, including suggestions on how to introduce self-employment as an option for all youth, including youth with disabilities .
• SCORE Small Business Mentors : Seasoned business professionals help entrepreneurs start businesses, grow companies and create jobs in local communities. Find a SCORE location near you to connect.
• Self-Employment: What to Know to Be Your Own Boss : Review this snapshot of information from the Bureau of Labor Statistics on self-employment.
• USA.gov Start Your Own Business : Here you’ll find resources to help you start your own business, including information on programs to help military veterans and minorities become entrepreneurs.

Entrepreneurs with Disabilities Can Explore State Resources

It’s also important to check additional resources available in your state of residence. Some states have their own agencies and resources for individuals with disabilities who are interested in starting a business. Here’s some general information on how you can find these resources:

• Check your state’s government website: Many states have departments or agencies that provide resources and support for individuals with disabilities who are interested in starting a business. You can search for “disability business resources” or “disability entrepreneurship” on your state’s government website to find more information.
• Contact your state’s Small Business Administration (SBA) office: The SBA has district offices in every state, and they can provide information on local resources and programs.
• Check your state’s vocational rehabilitation office: Many states have vocational rehabilitation offices that provide resources and support for individuals with disabilities who are looking to start a business.
• Look for organizations focused on disability and entrepreneurship: Some organizations have chapters in different states, which provide resources and support for individuals with disabilities embarking on entrepreneurship. Some examples include The National Disability Institute (NDI) and the National Association of Small Business Owners (NASBO).
• Research: You can also try searching online for “disability business resources” or “disability entrepreneurship” along with the name of your state to find more information on resources available in your area.

It’s important to note that resources available may vary depending on the state. Find what’s applicable to your business needs and begin your entrepreneurial endeavor.

Want more content like this? Read: 

• This Coffee Company Tastefully Brews Inclusive Employment
• Create an Accessible Workspace with these Disability-Friendly Pieces
• 7 Disability-Related Considerations When Interviewing For and Accepting a Job
• inclusive workplace

Related Articles

Rhythms of resilience: remembering cola boyy and his legacy of inclusion and activism, stay connected.

Latest Articles

International women’s day 2024: pioneers and advocates, developmental disability awareness month: embracing “a world of opportunities” 2024.

NDIS Business Plan for Disability Providers

At BPW Group (Business Plan Writers) our professional advisors specialise in business plans for National Disability Insurance Scheme (NDIS) registration in Brisbane, Gold Coast, Sunshine Coast, Cairns, Sydney, and Melbourne.

WHAT IS A BUSINESS PLAN AND WHY IS IT IMPORTANT?

Business planning is important to sole traders and small business owners working with NDIS. A good business plan can:

It’s time to get serious about your business!

The first step in this process should be formalising all the good ideas you have for how to differentiate yourself and attract customers. With a little work, planning can help connect those dots so that they make sense together as well as weigh up costs versus benefits before deciding on what strategy will best suit you – whether it means expanding into new markets or finding ways around obstacles through innovation

Create your roadmap and help you prioritise

The best business plans are like a roadmap that helps you stay on track and reach your goals.

A good, successful company has clear objectives – what do they want to achieve? Who is the customer base, or audience for this product/service idea in particular? What’s going happen if we get funding? A well-written plan will remind entrepreneurs about their priorities as an owner; it’ll help pick out which tasks need more attention than others.

Measure your progress towards your business goals

Monitoring your progress towards business goals and keeping yourself on track is easy with the help of a good plan. A well-made business plan will set out KPIs that can be used for monitoring, which means you’ll always have an idea about where things stand in relation to what’s expected or wanted by stakeholders (customers). This also provides useful data when it comes time evaluate whether all efforts were successful!

Reassess your first business plan and adjust your goals and strategies accordingly

The market is constantly changing, which means that you need to be on your toes. If it’s been a while since you have done a review, then now would make sense as an appropriate time for one! A review of your first business plan can help with this process because reviews allow you to revaluate your original goals and strategies in order adjust accordingly.

KEY ELEMENTS OF A BUSINESS PLAN

The key elements of a business plan for a NDIS audit should consist of the following:

Business Description

This section should include your range of products and services including the registration groups you are applying for. It should also include the legal and management structure with roles and responsibilities of current and future staff.

Market Analysis

Service providers need to know their market research and analysis so that they can determine what kind of services are in demand, as well as how much competition there will be for those types of work. In this section you’ll find information about whether specific qualifications or registrations are required before providing certain types of service.

Marketing Strategy

A marketing strategy is essential to the success of your service or product. It should identify who you’re targeting, how those people can benefit from what’s on offer and any key activities that will convince them in a short period time frame using different channels such as paid ads on Google and Facebook, social media marketing, email and text campaigns and even attending networking events.

Financial Projection

Your business’s financial plan is a crucial component of your overall marketing strategy. The projection will outline how much money you can expect from sales, specifically in the next year and on an individual month-to date basis so that it’s easy to understand where there may be opportunities for growth or risk within this area going forward. This can include a start-up costs table, assumptions and cashflow projections.

Continuity Plan

When things don’t go as planned, it is important to have a back-up plan. This means having options for when the worst does happen and identifying resources that will keep your business viable in those circumstances including; COVID-19 safe plan, disaster management plan, delegation of authority, risk management plan and complaints and feedback plans.

Our team of advisors at Business Plan Writers have create NDIS business plans every day for business owners looking to become a registered provider or add additional registration groups to the company scope. Our specialised service ensures that we provide a business plan designed to pass the audit checklist.

Get in contact with one of our consultants and  Contact Us  via one of our locations around Australia including Cairns, Brisbane, Gold Coast, Sunshine Coast, Melbourne and Sydney.

Make sure to follow us on ,  Instagram , LinkedIn ,  Twitter  and  Facebook  for the latest updates on our NDIS business plans.

Business Plan Writers provide effective solutions for start-ups, SME’s and enterprise level companies who are seeking finance, growth opportunities, government funding and a range of other outcomes.

Get in touch with us today!

Our Services

• Business Plan Writing
• Business Consulting
• Business Pitch Decks
• Advisory Services
• Sunshine Coast

Head Office

Level 4, 144 Edward Street, Brisbane City, QLD 4000

1300 289 522

[email protected]

Our Office Hours

Mon – Fri: 9am – 5pm Sat –  Sun: Closed

Public Holidays: Closed

Disability Support Work: A 4-Step Guide to Starting Your Business

What’s a rich text element.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Are you burned out in your career? The recent pandemic highlighted a need for change in many individuals’ lives. The good news is that you don’t need a wide skill set to become a disability support worker or to start your own disability support business. In fact, there are disability support worker positions found almost everywhere, making now the perfect time to transition into a different role. However, becoming a disability support worker comes with a new set of rules and regulations that need to be meticulously followed in order to properly start your journey, which is where the 4-step guide to starting your disability support business comes in.

What is a Disability Support Worker?

Before we dive into how to become a disability worker or starting your own disability support business, we need to go over the basics. A disability support worker is a job that provides medical help to different individuals, often by traveling to their home.

The tasks completed by a disability support worker can range from a basic to advanced level, meaning anyone can get started with a disability support worker career.

Step 1: Take the Leap and Decide on a Career

The first step in starting your own disability support business or becoming a contracted disability support worker is to decide you are ready for a change. Once you are determined to start a new career path, you can choose the field you are interested in. Consider selecting a field that you can excel in.

You don’t necessarily need a great deal of experience to be a disability worker, but you do need a positive work ethic and attitude to be successful.

Step 2: Choose a Business Structure

Next, you will need to establish your business by choosing a business structure. The most common business structures for disability support providers are as a sole trader or company.

A sole trader setup gives you more flexibility and lower setup costs, but you are subjecting your personal assets in the event of a lawsuit or debt collection. On the other hand, a company setup benefits disability workers when they need to raise a significant amount of capital, but it is more time intensive and expensive to keep up with rules and regulations.

Step 3: Apply for an ABN

Once you have those details worked out, you will need to apply for an Australian Business Number, referred to as an ABN . This is how the Australian Government will identify your disability worker business and the number that will be used when you file company returns.

The Australian Government allows you to easily register your disability support business online with minimal fees. Keep in mind you will also need to register for taxes once you get your ABN number.

Step 4: Start Making Money

After all the backend work is figured out, it’s time to start making money as a disability support provider. Consider finding business leads through social media, friends, and family. Once you start completing jobs, ask for reviews to show other potential customers the great support work you offer.

Additionally, use software can help you track income and expenses to ensure you are reporting taxes correctly. Being a disability worker should be your primary focus, don't let the account side of your business cause too many problems.

The process of starting a career as a disability support worker can seem overwhelming at first, but there are resources out there that can assist you on your journey.

One such resource is upcover , who can protect your disability support work business with professional indemnity and public liability insurance. Ensuring your new business is properly insured can reduce the financial risk if something were to go wrong. Check out our instant quote generator today to get an estimate on business insurance for your new disability support business.

keep up to date with more articles like this

Featured Posts

What does negligence mean in business, essential small business expenses in australia | upcover, marketing strategies every australian small business owner needs to follow, why you need to have a rideshare insurance | upcover, what is public liability insurance, tagged in this article, insure your business, get an instant quote in seconds.

Just tell us what you do & your expected revenue to get started

You Might Also Like

Most requested handyman services: a guide for success, tips for writing an effective cleaning service contract, five strategies to secure electrical contracts: a guide for electrical businesses.

Business insurance for Australia's 2.4+ million small businesses and independent contractors

Other Links

Home » How to Start an NDIS Business: A Step-by-Step Guide

How to Start an NDIS Business: A Step-by-Step Guide

• By yoursmallbusinesscoach
• July 2, 2023

The National Disability Insurance Scheme (NDIS) has opened up a wealth of opportunities for entrepreneurs and business owners. As a registered NDIS provider, you can offer life-changing services to people with disabilities. But starting an NDIS business can be a complex process, with strict guidelines and regulations to follow. In this step-by-step guide, we’ll take you through everything you need to know to start and run a successful NDIS business.

Understanding the NDIS Landscape

What is the ndis.

The National Disability Insurance Scheme (NDIS) is a government-funded program designed to provide support and funding to people with disabilities in Australia. The aim of the NDIS is to enable people with disabilities to live more independent and fulfilling lives by accessing the services and support they need. The scheme provides funding for a range of services, including therapy, mobility aids, and home modifications.

The NDIS is a significant reform that has been designed to improve the lives of people with disabilities. It is a person-centered scheme that focuses on the needs and goals of the individual. The scheme provides funding for reasonable and necessary supports that are tailored to the individual’s needs and goals.

The Role of NDIS Providers

NDIS providers play an essential role in the NDIS ecosystem. As an NDIS provider, you will offer services and support to people with disabilities under the NDIS funding scheme. This could include therapy, personal care, mobility aids, home modifications, and more.

The role of NDIS providers is to work with people with disabilities to identify their needs and goals and develop a plan to achieve them. NDIS providers must be registered with the NDIS and meet certain standards to ensure they can provide high-quality services and support to people with disabilities.

NDIS providers can be individuals or organizations that provide services and support to people with disabilities. They can be health care providers, disability service providers, or other organizations that provide services and support to people with disabilities.

Opportunities in the NDIS Market

The NDIS market is growing rapidly, with billions of dollars in funding available. There are endless opportunities for businesses and entrepreneurs who want to provide services and support to people with disabilities. Whether you’re interested in health care, technology, or home services, there is a niche for you in the NDIS market.

Want to find the best business coach?

Are you a business owner who is struggling to grow and looking for expert advice? We can help find the best business coaches matched to your specific needs. Click below and fill out the form and we will be in touch!

The NDIS market is highly competitive, and providers need to be innovative and responsive to the needs of their clients. Providers who can offer high-quality services and support that are tailored to the individual’s needs and goals are likely to be successful in the NDIS market.

The NDIS market is also an opportunity to make a positive impact on the lives of people with disabilities. Providers who are passionate about improving the lives of people with disabilities can make a significant difference in the lives of their clients.

In conclusion, the NDIS is a significant reform that has been designed to improve the lives of people with disabilities. NDIS providers play an essential role in the NDIS ecosystem, offering services and support to people with disabilities under the NDIS funding scheme. The NDIS market is growing rapidly, with endless opportunities for businesses and entrepreneurs who want to provide services and support to people with disabilities.

From our experience we frequently get enquiries from entrepreneurs wanting to start a business in Australia leveraging the NDIS. The greatest observation is that those with a true skilled background in healthcare are more likely to succeed or at least have someone involved in the business with a strong healthcare background.

Developing Your NDIS Business Idea

Starting a business in the National Disability Insurance Scheme (NDIS) market can be a rewarding and fulfilling experience. However, it can also be challenging, especially if you don’t have a clear plan in place. In this article, we will guide you through the process of developing your NDIS business idea, from identifying your target market to creating a unique value proposition.

Identifying Your Target Market

The first step in developing your NDIS business idea is to identify your target market. This could be people with specific disabilities or needs, such as those who require home modifications or mobility aids. It’s important to consider the needs of your target market and what services are in high demand. You should also research the market to identify any gaps that you could fill.

For example, you may find that there is a high demand for speech therapy services in your local area, but a shortage of providers. This could be an opportunity for you to offer your services and meet the needs of the community.

Choosing the Right Services to Offer

Once you have identified your target market, you need to choose the services you will offer. This will depend on your skills, experience, and the needs of your target market. Consider offering a range of services to cater for different needs, such as therapy and home services.

It’s important to ensure that the services you offer are in line with the NDIS guidelines and regulations. You should also consider the cost and time required to provide each service, as this will impact your business profitability.

Creating a Unique Value Proposition

Your value proposition is what sets you apart from your competitors and makes you stand out in the NDIS market. Consider what unique services or skills you have that other NDIS providers don’t. Your value proposition could be based on your experience, expertise, or the quality of your services.

For example, you may have extensive experience working with children with autism, and you could offer a specialised program that focuses on their specific needs. Alternatively, you may have a unique approach to therapy that has proven to be effective in helping clients achieve their goals.

It’s important to communicate your value proposition clearly to your target market, as this will help you attract and retain clients. You could include it in your marketing materials, website, and social media channels.

In conclusion, developing a successful NDIS business requires careful planning and consideration. By identifying your target market, choosing the right services to offer, and creating a unique value proposition, you can set yourself up for success and make a positive impact in the lives of people with disabilities.

Creating a Comprehensive Business Plan

Starting a new business can be an exciting and challenging experience. To ensure the success of your NDIS business, it is essential to create a comprehensive business plan. A business plan will help you set clear goals, identify your target market, and develop a strategy to achieve your objectives.

Setting Your Business Goals

Setting clear business goals is the first step in creating a successful NDIS business. Your goals should be specific, measurable, and achievable. Consider what you want to achieve in the short and long term, and how you will measure your progress. For example, your short-term goals may include increasing your customer base, while your long-term goals may involve expanding your services to new areas.

Having clear goals will help you stay focused and motivated, and will also help you make informed decisions about the direction of your business.

Conducting Market Research

Market research is essential for understanding the NDIS market and the needs of your target market. It involves gathering information about the demand for services, competition, and pricing. By conducting market research, you can identify gaps in the market and develop a business strategy that meets the needs of your customers.

There are several methods you can use to conduct market research, including surveys, focus groups, and online research. Use the information you gather to guide your business strategy and make informed decisions about your services and pricing.

Financial Projections and Budgeting

Creating financial projections and budgeting is crucial for the success of your NDIS business. You need to have a clear understanding of your income sources, expenses, and cash flow. This will help you make informed decisions about pricing, staffing, and marketing.

When creating financial projections, consider your fixed and variable costs, as well as your projected revenue. Use this information to create a budget that will help you manage your cash flow and ensure the financial stability of your business.

Marketing and Sales Strategies

Your marketing and sales strategies will help you reach your target market and promote your services. There are several marketing channels you can use, including social media, networking, and advertising. It’s essential to develop clear sales strategies to convert leads into customers.

Consider using a range of marketing channels to reach your target market. For example, you may want to use social media to promote your services to a younger audience, while networking events may be more effective for reaching older adults.

Developing clear sales strategies is also essential for converting leads into customers. This may involve offering special promotions or discounts, providing exceptional customer service, or developing a referral program.

In conclusion, creating a comprehensive business plan is essential for the success of your NDIS business. By setting clear goals, conducting market research, developing financial projections, and implementing effective marketing and sales strategies, you can ensure the long-term success of your business.

Registering Your NDIS Business

Starting a business in the National Disability Insurance Scheme (NDIS) can be a fulfilling and rewarding experience. However, it requires careful planning, research, and compliance with legal and regulatory requirements.

Choosing a Business Structure

Choosing the right business structure is crucial for legal and tax purposes. It determines your liability, ownership, control, and decision-making processes. The most common business structures for NDIS providers are sole trader, partnership, company, and trust. Each structure has its advantages and disadvantages, depending on your circumstances and goals. For example, a sole trader is easy to set up and manage, but you are personally liable for the business’s debts. On the other hand, a company provides limited liability protection but requires more paperwork and compliance obligations. Consult with a lawyer or accountant to make an informed decision that suits your needs.

Furthermore, you may need to register for Goods and Services Tax (GST) if your annual turnover is $75,000 or more. GST is a 10% tax on most goods and services in Australia, and you need to include it in your prices and lodge a Business Activity Statement (BAS) with the Australian Taxation Office (ATO) regularly.

Registering Your Business Name and ABN

Registering your business name and Australian Business Number (ABN) is essential for legal and tax purposes. Your business name must be unique and not already registered by another entity. You can check the availability of your desired name on the Australian Securities and Investments Commission (ASIC) website and register it for a fee. Alternatively, you can trade under your own name or a registered business name of a company or trust. However, if you want to protect your brand and intellectual property, consider registering a trademark with IP Australia.

Your ABN is a unique 11-digit number that identifies your business to the government, customers, and suppliers. You need to register it with the Australian Business Register (ABR) and include it on your invoices, websites, and other business documents. You may also need to register for other taxes, such as Pay As You Go (PAYG) withholding, if you have employees or contractors.

Obtaining Necessary Licenses and Permits

As an NDIS provider, you may need to obtain specific licenses and permits to operate legally and safely. For example, if you provide transportation services, you may need a driver’s license, commercial vehicle registration, and insurance. If you provide support services, you may need a National Police Certificate and Working with Children Check. Furthermore, you may need to comply with state and federal laws and regulations, such as the NDIS Practice Standards, Quality and Safeguarding Framework, and Privacy Act.

Consult with your local council or regulatory body to ensure you have met all the necessary requirements and obtain the appropriate certifications and accreditations. It can take time and effort to obtain these licenses and permits, but it will give you peace of mind and credibility in the NDIS market.

NDIS Provider Registration Process

Understanding the ndis provider registration requirements.

Before you can become an NDIS provider, you need to meet specific registration requirements. These vary depending on the services you offer. Consult with the NDIS Quality and Safeguarding Commission to ensure you have met all the necessary requirements.

It’s important to note that the NDIS Quality and Safeguarding Commission is responsible for regulating NDIS providers and ensuring that they meet the necessary quality and safety standards. This includes registering providers, monitoring their compliance, and taking action if necessary to protect the rights of NDIS participants.

The registration requirements for NDIS providers are designed to ensure that they have the necessary skills, experience, and resources to provide high-quality services to NDIS participants. Depending on the services you offer, you may need to meet additional requirements, such as having appropriate qualifications or certifications.

Preparing Your Application

Preparing your application for NDIS provider registration can be a complex process. Consider working with a consultant or seeking guidance from the NDIS Quality and Safeguarding Commission. Make sure you have all the necessary documentation and have addressed each of the registration requirements.

When preparing your application, it’s important to provide detailed information about your services, including the types of supports you offer, the qualifications and experience of your staff, and your policies and procedures for managing risk and ensuring quality. You may also need to provide evidence of your financial viability and insurance coverage.

Undergoing the Audit Process

Once you have submitted your application, you will undergo an audit process. This will involve an assessment of your policies, procedures, and compliance with the NDIS standards. Make sure you are prepared for the audit and have addressed any gaps in your documentation or processes.

The audit process is designed to ensure that NDIS providers are meeting the necessary quality and safety standards. During the audit, you will need to demonstrate that you have effective policies and procedures in place for managing risk, ensuring quality, and safeguarding the rights of NDIS participants. You may also need to provide evidence of your compliance with relevant legislation and regulations.

Maintaining Compliance and Ongoing Registration

As an NDIS provider, you will need to maintain compliance with the NDIS standards and ongoing registration requirements. This will involve regular reporting, monitoring, and updates to your policies and procedures. Stay up to date with any changes to the NDIS standards and regulations.

It’s important to note that maintaining compliance is an ongoing process. You will need to regularly review and update your policies and procedures to ensure that they continue to meet the necessary quality and safety standards. You may also need to undergo regular audits and assessments to ensure that you are meeting your obligations as an NDIS provider.

In conclusion, becoming an NDIS provider involves a complex process of meeting specific registration requirements, preparing a detailed application, undergoing an audit process, and maintaining ongoing compliance with the NDIS standards and regulations. It’s important to seek guidance from the NDIS Quality and Safeguarding Commission and stay up to date with any changes to the requirements to ensure that you are providing high-quality services to NDIS participants.

Setting Up Your NDIS Business Operations

Starting an NDIS business can be a daunting task, but with the right planning and execution, it can be a fulfilling and profitable venture. In this article, we will discuss some essential steps to set up your NDIS business operations.

Establishing Your Office Space

Establishing your office space is one of the critical steps in setting up your NDIS business operations. Your office space should be comfortable, professional, and accessible to your clients. Consider factors such as location, size, and equipment when setting up your office space.

Location is crucial because it can affect the accessibility of your services to your clients. Choose a location that is easily accessible by public transportation and has ample parking spaces. The size of your office space should be sufficient to accommodate your staff and clients comfortably.

Equipment is also an essential factor to consider when setting up your office space. Ensure that you have the necessary equipment, such as computers, printers, and phones, to run your business smoothly. You may also need specialized equipment, depending on the services you provide.

Hiring and Training Staff

Hiring and training staff is crucial for the success of your NDIS business. Your staff is the backbone of your business, and they play a significant role in providing high-quality services to your clients.

When hiring staff, consider the skills and experience required for each role and develop clear job descriptions. You may need to hire staff with specialized skills, such as occupational therapists and speech pathologists, depending on the services you provide.

Investing in training and development is also essential to ensure that your staff are equipped to provide high-quality services. You may need to provide training on the NDIS framework, disability support services, and other relevant areas.

Implementing Efficient Systems and Processes

Implementing efficient systems and processes is essential for the smooth running of your NDIS business. Efficient systems and processes can help you save time, reduce costs, and improve the quality of your services.

Consider using software and tools to automate repetitive tasks, such as invoicing and scheduling. This can help you save time and reduce errors. Develop clear policies and procedures to ensure consistency and compliance. This can help you maintain high-quality standards and avoid legal issues.

In conclusion, setting up your NDIS business operations requires careful planning and execution. Establishing your office space, hiring and training staff, and implementing efficient systems and processes are some of the essential steps to set up your NDIS business operations. With the right approach, you can build a successful and fulfilling NDIS business.

Marketing Your NDIS Business

Building a strong online presence.

Building a strong online presence is essential for promoting your NDIS business. Consider using social media, email marketing, and a website to reach your target market. Develop clear messaging and branding to stand out in the crowded NDIS market.

Networking and Building Partnerships

Networking and building partnerships can help you reach new customers and expand your services. Consider attending NDIS events and connecting with other NDIS providers. Develop partnerships with complementary businesses to offer a wider range of services.

Utilizing Traditional Marketing Methods

Traditional marketing methods, such as print advertising and direct mail, can still be effective for promoting your NDIS business. Consider using a range of marketing channels to reach your target market. Develop clear messaging and branding to stand out.

Frequently Asked Questions About Starting An NDIS Business

How do people make money from ndis.

NDIS, or the National Disability Insurance Scheme, is a government-funded program designed to provide support services and assistance for people with disabilities in Australia. Many people are interested in starting their own NDIS business because of the potential to make money from providing services to NDIS participants.

In order to make money from an NDIS business, you must first understand what the NDIS is , how it works, and the services you can provide. You must also understand how to register as an NDIS provider and how to market your business in order to attract clients.

What are the requirements for starting an NDIS business?

The first step in starting an NDIS business is to register as a provider with the National Disability Insurance Agency (NDIA). To do this, you will need to meet certain requirements, such as having relevant experience in providing support services for people with disabilities and meeting the NDIA’s standards of quality and safety.

You will also need to have sufficient capital to set up your business, develop a business plan, secure appropriate insurance, and understand the NDIS Price Guide. It is important to be aware of all the regulations and requirements that must be met in order to register and provide services under the NDIS.

What are the risks involved in starting an NDIS business?

Like any other business venture, there are certain risks associated with starting an NDIS business. These include the risk of not being able to attract enough clients or the risk of not being able to meet the NDIA’s standards of quality and safety. Additionally, there are risks associated with not being able to remain financially viable or not being able to properly manage the business.

It is important to be aware of the potential risks and develop strategies to mitigate them before starting your NDIS business.

What specific steps should one follow to effectively market their NDIS business to the target demographic?

Developing a detailed marketing plan that identifies the target demographic and employs various strategies like online marketing, community engagement, and partnerships with healthcare providers can help in effectively marketing an NDIS business.

How can a new NDIS business owner navigate and manage the complexities of NDIS billing and payment processes?

Understanding NDIS pricing structures and guidelines, using NDIS management software , and possibly consulting with a financial advisor or other NDIS providers can aid in managing billing and payment processes.

What are the common challenges faced by new NDIS providers, and how can they be effectively overcome?

New NDIS providers often face challenges such as understanding NDIS regulations, maintaining compliance, and managing client relationships. These can be overcome by thorough research, ongoing training, and seeking support from industry networks or consultants.

Starting an NDIS business can be a complex process, but with the right guidance and support, it can be an incredibly rewarding experience. By following these steps and staying up to date with the NDIS standards and regulations, you can build a successful NDIS business that makes a real difference in the lives of people with disabilities.

yoursmallbusinesscoach

Steal Our Blueprint For Finding Your Ideal Business Coach

Enter your details below now and we will send you our insider insights that the business coaches don’t want you to learn

Do you have the world's best boss? Enter them to win two tickets to Sandals!

 Resources for Business Owners With Disabilities

Table of Contents

People with disabilities often find it difficult to feel accepted as traditional employees, even though they have a desire to work. Fortunately, there are many success stories of disabled individuals starting their own businesses. Being an entrepreneur can provide financial stability purpose and eliminate the potential for discriminatory actions from co-workers or employers.

There are specific resources for people with disabilities to create a business plan, qualify for grants and loans, and complete business training online.

What are you waiting for? There are more than 1.8 million U.S. business owners who overcame barriers and started their own companies, according to the National Disability Institute . You could be one too.

Resources for business owners with disabilities

If you are a disabled individual who dreams of owning a business, take advantage of helpful guides, grants, programs and loans available to make your dream a reality.

Customized employment

Any person with a disability who has worked in the labor force may be familiar with Customized Employment (CE). CE starts not with a job description, but by identifying a job candidate’s strengths, conditions and interests. After this discovery process, an employer or job counselor can locate a position that matches the candidate’s profile.

The same framework can be applied to identifying self-employment opportunities. For inspiration, check out the below business success stories of Joe Steffy and Melony Hill.

Joe Steffy – Poppin’ Joe’s Gourmet Kettle Korn

Joe Steffy has Down syndrome and an autistic spectrum disorder. When Joe was in his teens, teachers and school administrators didn’t think he’d ever work – at best, he’d spend his days at a fully supervised workplace, also known as a sheltered workshop.

Then Joe worked with a CE expert, and together they discovered Joe’s interest in popping kettle corn. Joe’s family bought equipment, and he began popping and selling kettle corn at local businesses and farmers markets. He started when he was 15 years old, and in three years, Joe’s sales grew to $50,000 with a staff of five part-time employees. Joe works five or six hours a day popping corn and delivering it to stores.

As of 2022, Steffy’s popcorn business continues to thrive. He was also the first to use an augmentative and alternative communication device for public speaking to a small business council in Washington, D.C.

Melony Hill – Stronger Than My Struggles

Melony Hill, diagnosed with PTSD, depression, anxiety disorder, dissociative identity disorder and fibromyalgia, launched a successful speaking, writing and coaching business called Stronger Than My Struggles.

You can qualify for business funding even if your disability isn’t physical. You can also request funding for all entrepreneurs (not earmarked for disabilities).

The PASS program

Usually, federal Supplemental Security Income (SSI) payments are reduced or eliminated once the recipient finds a job. However, with the PASS (Plan to Achieve Self-Support) program, SSI recipients who want to start a business can continue accumulating SSI payments. At the same time, they work and use the money to fund their startup.

PASS money can be saved up and set aside to pay for the following:

• Transportation to and from work
• Tuition, books, fees and supplies needed for school or training
• Attendant care
• Supplies to start a business
• Equipment and tools to do the job
• Uniforms, special clothing and safety equipment

The Social Security Administration (SSA) will not count money set aside under this plan when it decides on an SSI payment amount, so recipients may get a higher payment. However, they won’t get more than the maximum payment for the state where they live.

To qualify for PASS, the intended recipient can’t have a net worth exceeding $2,000 ($3,000 for couples). However, assets or equipment used for the business doesn’t count toward this amount.

PASS participants must get their plan approved by the SSA. Examples of businesses that have been approved include a carpentry business, a music production business and a candy vending business.

To qualify, recipients must complete paperwork, including creating a business plan. Here’s more about the PASS program:

• Plan to Achieve Self-Support (PASS) : General information about the PASS program from the SSA
• PASS application : Initial paperwork required by the SSA

Business plan resources

Every business needs a foundation, solid planning and time to get all of the moving pieces to work together. You will need to create a business plan , secure funding, network and acquire business skills through experience and training. It may be overwhelming at times, but don’t give up. Owning a business can be rewarding and may offer financial independence.

Creating a business plan

Writing a business plan is a requirement of applying for PASS and is a vital step for any business owner. This document outlines the goals of the business and details the steps needed to achieve them.

The plan will include specifics like:

• Equipment needed
• How the business will be promoted
• Anticipated revenue

For business owners with a disability, the plan may also include specifics for their unique situation, such as:

• Flexible work hours
• Assistive technology services and devices
• Bookkeeping services
• Transportation

The SSA advises that a business plan should include, at a minimum, the following elements:

• The type of business (for example, a restaurant or a print shop)
• Where the business will operate (for example, rent a store or share a space)
• Hours of operation
• Who the customers, suppliers and competitors will be
• How the product or service will be advertised/promoted
• What items and services are required to start the business, how much they cost, and how they’ll be paid for
• Expected earnings for the first four years of business

The goal of a business plan isn’t to force a person to prove their idea will work. Instead, it’s to start them on a path to success, and many supportive people and organizations can help you design one.

Never give up: How Bill Brent started his business

Take the example of Bill Brent, who suffered a life-changing work injury while working for the Alaska State Ferry system. Bill had given up on his dream of entrepreneurship after being turned down for a business loan . However, he found a support team to help him after being referred to Start Up/AK and the Alaska Division of Vocational Rehabilitation.

Bill met monthly with representatives from a mix of local government and nonprofit agencies and a mentor in the Alaska tourism business. This team helped Bill develop a business plan for the Admiralty Westside Lodge. As a result, he secured a grant for the startup costs.

In addition to PASS, potential business owners with disabilities are eligible for many other forms of funding, from government loans to private investment. A business plan is required for all.

Identify your unique strengths and abilities. Match those gifts with a product or service that gives you joy. A passion for your business can lead to success, but success without passion can lead to burnout and indifference among your target audience.

Funding resources

The PASS program is a terrific way to stockpile SSI payments for a business venture. But people with disabilities who want to pursue self-employment can also take advantage of additional forms of funding.

A local Small Business Development Center is the best place to start. Managed by the U.S. Small Business Administration (SBA), these centers employ folks with local expertise on successful business ventures and available loan programs.

There are thousands of loan programs for small businesses, ranging from loans given out by the federal government to ones offered by counties and towns.

There are also highly rated loan options for specific groups: veterans, women, people with specific disabilities and many others. That’s why it’s worth talking to the experts at a Small Business Development Center. They can save weeks of research by identifying the best loan resources for a particular person and their business.

State vocational development or vocational rehabilitation offices are also good resources for identifying little-known forms of business funding for people with disabilities.

Service-disabled veterans have additional options for getting a business off the ground. The U.S. government has set a target of 3% of all federal contracting dollars going to service-disabled, veteran-owned small businesses. In addition, all veterans and their spouses are eligible for low-interest Veterans Advantage loans sponsored by the SBA.

Networking and mentorship resources

Personal relationships play a part in everyone’s career. Meeting the right mentor can open the door to self-employment success. Small Business Development Centers and state vocational development offices can often connect aspiring business people with experienced volunteer mentors.

Finding a mentor

Another tactic is simply seeking out a mentor. That happened to Marjorie Turner, who suffered extensive paralysis after an operation to remove a spinal tumor.

“I turned to writing as a way to help with the isolation I experienced with this drastic life change,” she said. “A wonderful local newspaper editor, Pam Johnson, of the Bellingham Bulletin, gave me the chance to write for her newspaper and has been a mentor to me these past 20 years.”

Freelance writing satisfies Turner’s creative side, and much of her work can be done over the phone or by email. She has since branched out into writing commissioned “life histories” for individuals and organizations, giving workshops in oral history, interviewing and publishing her own books.

Turner’s book series, Easy Walks in Massachusetts, highlights safe, accessible walks for people of all ages and abilities. In partnership with a local conservation group, she has received grants to fund her community writing projects.

“I am blessed beyond measure,” she said, “in ways I never could have imagined when this challenging road presented itself to me.”

Business training and education resources

State vocational development offices are the best resources for local skills training. The same skills training that attracts employers could give someone the skills to start a business.

Federal law requires that people with disabilities have equal educational opportunities. So nearly all colleges and universities have an office of disability services to ensure compliance. People with disabilities can qualify for specified scholarships and financial aid opportunities, including some supporting vocational education.

Resources for people with visual impairments

With business marketing and communication increasingly taking place online, people with visual impairments face obstacles to business success that didn’t exist a generation ago. Speech-accessible computers can help.

Prospective business owners who are visually impaired should look into Independent Visually Impaired Entrepreneurs , an affiliate of the American Council of the Blind. In addition, Hadley Institute for the Blind and Visually Impaired resources provides a range of workshops, podcasts, discussion groups and tips.

Resources for people with hearing impairments

Video relay services have revolutionized person-to-person communication for business owners with hearing impairments. The technology is improving, and so is adoption in public areas like airports. Many how-to videos include easily accessible captions.

Still, company owners with hearing impairments face unique challenges. Organizations such as the National Association of the Deaf can provide resources and tips about starting and running a business.

Resources for people with mobility issues

The rise of the internet has led to a golden age for home-based businesses. For people with mobility issues, eliminating the need for a daily commute is a powerful incentive to consider self-employment.

Of course, working in the digital world can present obstacles to people with mobility issues. SCORE provides a collection of articles and webinars about business topics.

Additional business resources from business.com

The business.com team invests thousands of hours reviewing hundreds of products and services to help business owners manage and run their companies. Please look at some of our comprehensive guides for solutions to help you grow your business.

• Payment processing: Review the best options for credit card processors and find a solution that fits your business.
• Completing transactions: There are so many top options for point-of-sale (POS) systems that it can be hard to choose, so we’ve broken down everything you need to know.
• Websites: You don’t need a background in technology to choose a web hosting solution  for your business.
• Payroll/HR: Selecting the right HR solutions, such as highly rated small business payroll and top PEO services , doesn’t need to be difficult.
• Communication solutions: Check out the best business phone systems and answering services.

Get Weekly 5-Minute Business Advice

B. newsletter is your digest of bite-sized news, thought & brand leadership, and entertainment. All in one email.

Our mission is to help you take your team, your business and your career to the next level. Whether you're here for product recommendations, research or career advice, we're happy you're here!

How to start your own NDIS business

The NDIS has now rolled out across all parts of Australia. Over 530,000 participants are receiving funds as part of their NDIS plans to spend on disability supports and services. This has created many opportunities for new and existing businesses to expand into the disability industry. We have providers ask us daily how to start their own NDIS business, so here is our summary.

Steps to start your own NDIS business

Is there demand by ndis participants for your services or products.

To find this out, start by checking the NDIS price list (called the NDIS Support Catalogue) which contains a list of all items that can be bought using NDIS funds. This will give you a good idea of how your service/product may be included.

When you register you would need to choose the NDIS Registration Groups that apply to your business. 

The NDIS Price list also shows the registration groups that apply to each line item . Find the line item you plan on billing and you will be able to see which registration group you need to be registered for .

• See the NDIS Support Catalogue  

Our  NDIS Provider Registration Guide  contains a list of all the NDIS registration groups , with examples and the types of providers (the qualifications you need) that can register for each group .

These resources will help you understand which registration groups you can register for as well as whether they are 'low-risk' (only need a desktop verification audit) or 'high-risk' (attract a more complex certification audit) :

• NDIS Provider Registration Guide  
• What are the Low Risk and High Risk NDIS Registration Groups?
• Registering as an NDIS Provider - can I deliver that service?

How do I become an NDIS provider?

Step 1. complete the online application form.

The NDIS Commission provides an  online application form for providers wishing to register as NDIS Service Providers. When submitting this application, you will need to :

1. Provide information, including:

• your organisation’s contact details
• your corporate structure,
• your outlets/places of operation, and
• your key personnel.

2. Select the registration groups your organisation provides. 

This determines which NDIS Practice Standards apply to your organisation .

Support items are grouped into registration groups . Different supports have different levels of risk associated with their delivery.

Grouping supports streamlines registration for providers, so they only have to register for the registration groups relevant to their business .

Support items in each registration group have similar quality and safeguarding requirements.

The Provider Registration Guide to Suitability  contains a list of all registration groups if you want to take a look before you start your application.

See our resource:  Registering as an NDIS Provider - can I deliver that service?

3. Complete a self-assessment

Each provider completes an  NDIS Self Assessment against the NDIS Practice Standards  relevant to the supports and services your organisation delivers . You may need to upload evidence of the services you offer.

You don't have to submit your application all at one time You can save the application form, including self-assessment responses, and return to complete it at any time within 60 days.  

• Download this Checklist The NDIS published this Checklist for Registration to help guide providers.

REGISTER AS A PROVIDER

STEP 2. Select an approved quality auditor

After you submit your online application, you will receive an ‘ initial scope of audit ’ document by email from the NDIS Commission .

This document contains the  registration requirements that apply to your organisation.

It specifies:

• whether you require a ‘ verification ’ or ‘ certification ’ audit  and
• what your organisation needs to demonstrate to comply with the relevant NDIS Practice Standards

You need to now engage an approved quality auditor to undertake the audit. 

You can only select an NDIS apprroved auditor NDIS List of Approved Auditors  

• Compare Quotes You can request a quote from more than one auditor to make your decision.   
• Can I change my application after it is submitted? Once you have submitted your application you will not be able to make any changes to the information provided. The quote(s) provided by an approved quality auditor will be based on the information which you provide.

FIND AN APPROVED AUDITOR

STEP 3. Undergo an Audit

All providers seeking registration will be required to undertake an audit against the applicable NDIS Practice Standards as part of the NDIS Commission’s registration requirements.

Under the new NDIS Commission, there will be two ways:

• Verification audit A Verification is for providers delivering lower risk or less complex services . When registering through verification, NDIS Providers supply documentation against the four outcomes within the Verification Module of the NDIS Practice Standards.    
• Certification audit A Certification Audit is Certification is for higher risk, more complex services and supports.

If you deliver a range of services and just one of them falls into a high risk registration group, you will need to undergo a certification audit. 

Although there is no cost to apply to be a registered NDIS provider, you will face the cost of the Audit.

This cost is exponential according to the type of services you offer (i.e. if you offer 'high risk' services like behaviour support, you will need to under go a Certification Audit which is more expensive than the Verification audit (desktop audit) that would apply to a gardening service.)

STEP 4. The NDIS Commission assesses your application and makes a decision

After assessing your application, the NDIS Commission will:

• consider the audit outcomes and
• conduct a suitability assessment of your organisation and key personnel . 

Key personnel are the individuals who hold key executive, management or operational positions in your organisation, such as Directors, Managers, Board Members, Chief Executive Officer or Chairperson. You must include all key personnel on your application . 

The NDIS will then make a decision and contact you to let you know if your application has been successful and the reasons why or why not.

STEP 5. Receive your application outcome

For successful applicants: you will receive a certificate of registration outlining the services or supports you are registered to provide, the period of registration, and any conditions you must follow to keep your registration.

For unsuccessful applicants: you may contact the NDIS Commission to request a review within three months of the decision. If your application is still unsuccessful following the review, you may seek a further review by the  Administrative Appeals Tribunal .

You will wait anywhere up to 12 months to get your approval (average wait time is 6 months) The NDIS Quality and Safeguards are slow to approve :(

• You can still service NDIS customers while you wait You can service Plan Managed and Self Managed NDIS customers whilst you wait for your approval.

How to Get Help Registering as an NDIS Service Provider 

Our partners in helping Providers become NDIS registered providers are Avaana.

They can help you identify the qualifications and expertise staff need to provide your services, explain the Worker Screening process and provide risk assessment tools.

A Quality Management System is more than policies. They supply the forms and tools you need and they'll explain how to use them to stay on track for audits.

Get help with your registration today

How to Get the Insurance I need for my NDIS Audit?

Our partners in helping NDIS registered providers make sure they have the required insurances in place is Bizcover.

The NDIS Audit specifies that a registered NDIS service provider needs:

• Public Liability,
• Personal Indemnity and
• Accident Insurance to protect them against the risks they face.

Get an instant quote online

What happens when I become NDIS registered? How do I market my services?

This is where MyCareSpace comes in. We provide marketing services to NDIS providers - helping them get in front of people looking for your services.

Find out more about MyCareSpace marketing services

Related Resources

• What are the NDIS Registration Groups
• What are Low Risk and High Risk registration groups
• How to get the insurance I need
• How to get help with my NDIS Registration

NDIS THERAPY FINDER - FREE SERVICE

Let us find you a skilled support worker, share this resource, how helpful was this resource, free service, connecting you with skilled ndis support workers.

We will find you verified providers with immediate availability.

Tap here to start

We help you find therapies in your area.

Therapy, Social Options, Capacity Building

Call us today

1300 2888 93, don’t feel like speaking, meet the members of the access care group, become a mycarespace member.

Receive special offers, free webinars, news of providers and services & NDIS updates

 Sales: 1300 58 58 87  Level 45, World Square, Sydney NSW 2000

• NDIS Provider Software
• NDIS Plan Management
• NDIS Support Coordination
• NDIS & Allied Health
• Supported Independent Living (SIL)
• NDIS Provider Resources
• NDIS Plan Management Resources
• Aged Care Resources

Disability care plan examples that work well

“A goal without a plan is just a wish.” So said Antoine de Saint-Exupéry. And we couldn’t agree more. When it comes to running your business, a business plan helps keep you on track to reach your goals. And the same is certainly true for NDIS participants themselves. Without a great plan, it’s difficult to measure whether their individual needs are being met. Or what progress is being made toward their stated goals.

This is where a disability care plan comes in. In this article, we’ll look at some great disability care plan examples as well as what goes into making them. That way, you can be better informed about the importance of these plans in helping people with a disability live more independently. And, in turn, provide better supports and services as an NDIS provider to help your clients succeed and your business thrive.

Disability care plans explained

Did you know that disability care plans are legal documents? It’s essential NDIS providers know how they work so they can not only put them into action but also review them correctly.

Every individual plan needs to outline the Who, What, When, and How disability supports and services will be delivered. For example:

• Personal information about the NDIS participant (i.e. name, age, gender)
• Their medical history
• Daily routines
• Personal interests and activities
• Social support
• Environmental risks
• Nutritional requirements
• Communication abilities and preferences
• The key workers who will take responsibility for implementing the planned strategies.
• The individual needs and goals of the person with a disability
• Timeframe within which the strategy is to be implemented

How –

• The planned strategies/supports/services that will be implemented to help the NDIS participant meet their goals
• Disability care plans also need to record how updates and changes have been made as well as outline the process for review.

As can be seen, disability care plans are important documents. They work to create a set of expectations between the NDIS participant themselves and their service providers. Disability care plans inform all persons that work with the participant what their needs are. They act as a critical source of information that helps ensure a participant is offered the best quality of care based on their unique needs.

The planning process

The first step in creating a successful plan is to gain input from the participant themselves about what their needs and goals are. Beyond this, family members and support workers should also have some input into creating the plan. Creating an individual disability care plan is never a standalone occurrence. Rather, it should be a continual process whereby the plan is regularly reviewed, updated, and changed based on the changing needs and goals of the person living with a disability. Furthermore, annual care plan reviews are required by law. This is an important part of the overall planning process as it allows levels of progress toward stated goals to be measured. With all this in mind, let’s now look at some great disability care plan examples.

Disability care plan examples

Obviously, the individual care plan example for a young person living with Autism versus an older person living with dementia is going to be very different. That’s why disability care plans must be created individually to suit the unique needs of NDIS participants. It’s not possible to simply find and replicate a disability care plan example replicate. As a guide, however, a good individual care plan example can be found here .

Final Thoughts

Without a plan, it’s difficult to get where you want to in life. And it’s also difficult to see how well you are progressing towards reaching your goals. For these two reasons, having a great disability care plan is essential. It sets out the needs and goals for the person living with a disability and informs providers how they can go about helping them to achieve those goals. It should be your goal as an NDIS provider to know what constitutes great disability care plan examples.

Need Help with Managing all Aspects of Service Delivery and other aspects of running an NDIS organisation? Let Us Help

NDIS providers are tasked with upholding a great quality of care for their clients. And Brevity Care is there each step of the way. Brevity Care software was built from the ground up to be an NDIS-specific tool that empowers NDIS providers to streamline their business operations.

If you would like to know more about how a software like Brevity can help meet your unique needs as an NDIS provider, click on this link to begin your journey with Brevity.

Originally published Feb 24 2022

FREE DEMO:  See How Brevity Care Software Can Help Improve Your Every Day Operations as an NDIS Provider

Related Posts

New NDIS Group-Based Supports Pricing Change 1-Jan-2024

NDIS PACE Support Category Changes

START ANY PROGRAM. IN ANY STATE® START NOW!

• Apr 7, 2023

Strategies for Starting a Developmental Disability Agency: A Step-by-Step Guide

Updated: May 23, 2023

If you're considering starting a developmental disability agency, it's essential to follow a step-by-step approach. This comprehensive guide will help you navigate the process effectively while ensuring compliance and success:

Research: Conduct thorough research to identify the specific needs of individuals with developmental disabilities in your area. Identify gaps in services and devise a plan to address them adequately.

Develop a Business Plan: Create a detailed business plan that outlines your agency's mission, goals, target population, funding strategies, and marketing approaches. A well-crafted plan will serve as a roadmap for your agency's success.

Obtain Licenses and Certifications: Familiarize yourself with the licensing and certification requirements in your state for operating a developmental disability agency. Ensure that you complete all necessary paperwork and meet the criteria set by relevant authorities.

Hire Qualified Staff: Assemble a team of qualified professionals who possess the skills and expertise to provide exceptional services to individuals with developmental disabilities. This includes hiring a competent Director of Operations (Administrator or similar title based on your state) and other staff members directly involved in service provision.

Seek Medicaid/DDD Approval: Apply to become an approved provider for Medicaid/DDD services in your state. This process involves submitting an application, obtaining National Provider Identifiers (NPIs) for each service location, and providing additional required documentation.

Understanding Licensing Requirements for Developmental Disability Agencies

To operate a developmental disability agency, it's crucial to meet the licensing requirements specific to your state. While these requirements may vary, the following are general guidelines to consider:

Certification: Obtain certification from the state to deliver services to individuals with developmental disabilities.

Registration: Register your agency with the Secretary of State or any relevant governing body responsible for overseeing developmental disability services.

Governing Body Compliance: Ensure that your agency's governing body complies with state regulations, including any restrictions on property ownership.

Employee Qualifications: Verify that all agency employees meet the qualifications necessary for assisting individuals with developmental disabilities.

Director of Operations: Appoint a qualified Director of Operations (DOO) who will be responsible for overseeing and managing the agency's operations.

Documentation: Submit all required documentation, such as proof of insurance, background checks, and training certificates, as part of the licensing process.

Regulatory Compliance: Adhere to all state regulations governing developmental disability agencies to maintain compliance and ensure high-quality service provision.

For specific licensing requirements tailored to your state, it is essential to consult with the relevant state agencies to obtain accurate and up-to-date information. Their expertise will guide you through the process seamlessly, paving the way for a successful developmental disability agency.

Start Up Your Own Agency Today Backed By Waiver Consulting Group's 20 Years Of Experience. Get Started Here.

• Start-Up Guidance
• Program Development
• Compliance Advisory

Recent Posts

Starting Home Care Agency in Alaska

Starting Home Care Agency in Louisiana

Starting Home Care Agency in Arkansas

Call us today! 1300 171 534

[email protected]

Top Tips: Business Plans for new NDIS Providers.

By Warren Harmer

Published: 25/08/2022

The National Disability Insurance Scheme (NDIS) provides a game-changing opportunity to increase the quality of life for many Australians. With the massive growth in this scheme, however, it also creates a big opportunity for NDIS Providers, many of whom are small and start up businesses. At The Business Plan Company we work with many NDIS Providers , often at the very start of their journey.

This is often a daunting process, going into business for the first time and also navigating through NDIS registration. With more hundreds of business plans now completed for NDIS Providers, here are our top tips for preparing your business plan, particularly for NDIS audit.

• Governance is a big deal, so make sure your team has people that can demonstrate skills in financial management, compliances, regulation, risk management, safety and also clinical experience. That can be difficult for small NDIS Providers, who won’t’ have capacity to employ all of these roles, and they may not be covered by Key Personnel. In that case, you can demonstrate this through advisors and mentors.
• Prove your worthiness to be the owner. The NDIS want to be reassured that all business owners have demonstrated skills and abilities to effectively manage a disability support business. In the sections that describe the Key Personnel, be thorough – you can easily have skills that are overlooked that can show your skills.
• Don’t dodge the detail. Auditors are picky and will go through your plan with a fine tooth comb.
• Be realistic in your plans. You may have big plans for your business, but this can look unrealistic if you go too ambitious, lowering the credibility in your plan.

Related: Business planning - how to make it work .

• Consistency is key. All parts of your plan need to match up, so keep an eye on small details that are also reflected in other parts of your business plan. For example, the wages in projections need to match the stated team members in the organisational chart.
• Research the market . There are lots of reports on NDIS performance, many of them free, so take your time to put together information on the market in your area.
• Cover your compliances , drawing attention to applicable regulations and the policies and procedures that you have already developed. You don’t need to include these in the plan, just reference them.
• Get help . For many new NDIS Provider business owners, the process of starting and getting through registration is daunting enough. If you are finding it all too much, reach out to professionals that do it every day

Related: Free business plans and financial templates . 

• business planning
• NDIS business plans
• top tips for new NDIS providers
• new NDIS providers
• support for NDIS providers
• business plan consultants

Call us on 1300 171 534 to find out how we can help your business.

Change Language

Ndis business plans: top tips for writing business plans for ndis providers.

• Guest Article

NDIS business plans are an essential part of achieving growth and effective management, but very often it is also a mandatory requirement for audits.

With ever-increasing compliances for registration, writing a business plan that makes a real impact can often be a daunting process. Knowing how to create projections, market research, personnel, risks and strategy take some time and expertise.

At The Business Plan Company , we have written many hundreds of business plans for NDIS Providers, so here are our top tips for preparing your NDIS business plan.

Top Tips for Writing NDIS Business Plans

• Know what the auditor wants by talking to Provider Institute, so the content of the plan meets these requirements.
• Don’t dodge the detail. Auditors are picky and will go through your plan with a fine tooth comb. Broad unsubstantiated or unreferenced details work against you.
• Governance is a big deal , so make sure your team has people that can demonstrate skills in financial management, compliances, regulation, risk management, safety and also clinical experience. That can be difficult for small NDIS Providers, who won’t’ have capacity to employ all of these roles, and they may not be covered by Key Personnel. In that case, you can demonstrate this through advisors and mentors.
• Prove your worthiness to be the owner. The NDIS want to be reassured that all business owners have demonstrated skills and abilities to effectively manage a disability support business. In the sections that describe the Key Personnel, be thorough – you can easily have skills that are overlooked that can show your capabilities.
• Be realistic. You may have big plans for your business, but this can look unrealistic if you go too ambitious, lowering the credibility in your plan.
• Consistency is key. All parts of your plan need to match up, so keep an eye on small details that are also reflected in other parts of your business plan. For example, the wages in projections need to match the stated team members in the organisational chart.
• Research the market. There are lots of reports on NDIS performance, many of them free, so take your time to put together information on the market in your area.
• Cover your compliances , drawing attention to applicable regulations and the policies and procedures that you have already developed. You don’t need to include these in the plan, just reference them.
• Get help. For many NDIS Provider business owners, the process getting through registration is daunting enough. If you are finding it all too much, reach out to professionals that do it every day.

Dr. Warren Harmer has been advising small and start-up businesses for more than 20 years across Australia. At The Business Plan Company, he leads a team of expert business planners, working on projects for finance, investment, migration and many NDIS Providers.

Website: The Business Plan Company

• Aged Care Providers – Stay Up to Date with Sector Developments: The Latest Sector Performance Report Overview
• NDIS Providers – Stay Up to Date with Sector Developments: The Latest Quarterly Report Overview
• All Aged Care Providers – Update: Sector Reform Progress
• All Providers – Legislative Update: Changes to Australian Sex Discrimination and Workplace Laws Continue to Roll Out
• NSW Providers – Legislative Update: Amended Anti-Discrimination Legislation Now in Effect

Everything that you need to know to start your own business. From business ideas to researching the competition.

Practical and real-world advice on how to run your business — from managing employees to keeping the books.

Our best expert advice on how to grow your business — from attracting new customers to keeping existing customers happy and having the capital to do it.

Entrepreneurs and industry leaders share their best advice on how to take your company to the next level.

• Business Ideas
• Human Resources
• Business Financing
• Growth Studio
• Ask the Board

Looking for your local chamber?

Interested in partnering with us?

Start » strategy, 15+ resources for entrepreneurs with disabilities.

Entrepreneurship is an important financial option for disabled adults. These resources can help eliminate barriers to entry for entrepreneurs with disabilities.

Becoming an entrepreneur is an often overlooked and important financial option for disabled adults who do not, or cannot, work full time. According to the National Disability Institute (NDI) , as of April 2022, 74% of disabled adults in the United States work outside the traditional labor force, and roughly 1.8 million disabled adults are business owners.

Per the NDI, these 1.8 million business owners with disabilities face barriers to gainful self-employment that their nondisabled counterparts do not. To help eliminate these barriers, several resources are available to entrepreneurs with disabilities.

Office of Disability Employment Policy

The Office of Disability Employment Policy (ODEP) promotes a number of initiatives to assist would-be disabled business owners and professionals in accessing institutions and communities that will support their professional goals:

• The Partnership on Inclusive Apprenticeship helps fund and connect disabled entrepreneurs to mentors, employment opportunities, and training programs.
• The Partnership on Employment & Accessible Technology helps promote the employment, retention, and career advancement of disabled Americans.
• The Job Accommodation Network provides free expert advice on how disabled workers can best advocate for their needs at work.
• The Employers Assistance and Resource Network on Disability Inclusion helps employers recruit disabled workers and support their careers.

Plan to Achieve Self-Support Program

In addition to the initiatives supported by the ODEP, the U.S. Social Security Administration (USSA) operates a program called the Plan to Achieve Self-Support (PASS) , which helps people with disabilities tailor the structure and frequency of any Social Security payments they may receive to support their job search, entrepreneurial goals, and other professional projects.

In order to qualify for the PASS program, you must present a work goal or business plan to the Social Security Administration. You may also need to work with a vocational rehabilitation counselor or benefits specialists and protection and advocacy organizations to flesh out and quantify those goals so USSA staff can measure them to maintain your eligibility.

[Read More: Writing a Business Plan? Here's How to Do It, Step by Step ]

The United States Disability Chamber of Commerce operates programs to support disabled entrepreneurs and professionals.

2Gether International

As an alternative to government agencies, the nonprofit 2Gether International works to advance disabled entrepreneurs by connecting them to other disabled business owners, supportive groups and organizations, and the broader world of professional networking.

2Gether International helps to maintain the Disability Startup Network, which hosts networking events for disabled entrepreneurs and professionals to support their goals and help them advocate for themselves in the workplace. The organization also offers spring and fall cohort programs, which help promote disabled persons and their careers; Venture Labs, which supports new disabled startup founders; and the 2GI Startup Meetup, which supports disabled startup entrepreneurs at various stages in their careers.

Assistive technology business loans

Not only do organizations exist to support disabled entrepreneurs’ careers, but technological and therapeutic techniques continue to be developed to allow disabled entrepreneurs to take a more active and involved role in their businesses. While these interventions may be expensive, organizations like the National Deaf-Blind Equipment Distribution Program , the Bellows Fellows , the Brighter Tomorrow Grant , and the Muscular Dystrophy Association National Equipment Program exist to help disabled entrepreneurs access biotechnical and therapeutic support.

SBA Resource Partners for entrepreneurs

The U.S. Small Business Administration (SBA) also operates several resource programs to assist not only disabled entrepreneurs but entrepreneurs in general. Some of the options provided by the SBA include:

• Small Business Development Centers , which help provide general entrepreneurial training and counseling.
• Veterans Business Outreach , which connects former armed service members beginning their careers with professional, entrepreneurial opportunities.
• Women’s Business Centers , which provides training, counseling, and resources to women-owned businesses.

[Read More: 17 Free Resources for Small Businesses to Leverage Year-Round ]

The United States Disability Chamber of Commerce

The United States Disability Chamber of Commerce (USDCC) helps collate resources, both for disabled entrepreneurs and professionals and for organizations that may be interested in working with them. The USDCC operates programs to support disabled entrepreneurs and professionals and offers certificates to help entrepreneurs and professionals brush up on and vouch for their skills. Finally, the USDCC offers membership programs to assist disabled entrepreneurs and professionals in networking, raising awareness for their businesses, and reaching their career goals.

[Read More: 5 Benefits of Joining Your Local Chamber of Commerce ]

CO— aims to bring you inspiration from leading respected experts. However, before making any business decision, you should consult a professional who can advise you based on your individual situation.

CO—is committed to helping you start, run and grow your small business. Learn more about the benefits of small business membership in the U.S. Chamber of Commerce, here .

Subscribe to our newsletter, Midnight Oil

Expert business advice, news, and trends, delivered weekly

By signing up you agree to the CO— Privacy Policy. You can opt out anytime.

For more business strategies

How to file an insurance claim for your business, how small businesses can create strong community partnerships, how to partner with a university as a small business.

By continuing on our website, you agree to our use of cookies for statistical and personalisation purposes. Know More

Welcome to CO—

Designed for business owners, CO— is a site that connects like minds and delivers actionable insights for next-level growth.

U.S. Chamber of Commerce 1615 H Street, NW Washington, DC 20062

Social links

Looking for local chamber, stay in touch.

Helping Small Business is Our Job.

If you are an aspiring entrepreneur or existing business owner with a disability, we can help you START, BUILD and GROW your business.

For organizations wishing to participate with us, click here.

No matter where you’re at in your small business journey… we have what you need

Need help finding capital, creating a business plan, or expanding customer outreach? We have the tools, training, and one-on-one counseling opportunities to support you! National Disability Institute’s Small Business Hub is an exciting new collaboration with over 40 organizations working together to help entrepreneurs and business owners with disabilities. The Small Business Hub is a Community Navigator Pilot Program powered by the U.S. Small Business Administration.

Resources to Help You

From your first idea to developing a business plan and accessing capital

From selecting a legal structure to registering your business name and learning about permits

Learn about contract opportunities, franchising development, access to international markets, and more

Opportunities and Events

Exim 101 – export essentials for successful global business growth.

Are you aware that there is a Government agency specifically there to support you in taking your business…

Addressing Barriers to Opportunity for Diverse Suppliers

Diverse and emerging businesses often find it cost-prohibitive to meet requirements like cyber security, insurance, and bonding when…

Time for your small business to thrive!

Sign up for verizon small business digital ready.

NDI’s Small Business Hub has partnered with Verizon Small Business Digital Ready, a free online learning platform, to give you access to small business coaching, networking and resources tailored to your individual needs. Once you register and complete any combination of two courses, coaching events, and community events, you’ll also be eligible to apply for exclusive grant funding opportunities!

It worked for them… It could work for you too.

Client spotlight.

Ruby Taylor's Financial Joy School empowers Black youth and families by fostering a lifelong journey towards financial freedom. Read her story and others...

View all Stories

• Build Your Business
• Grow Your Business
• Find Additional Resources

Strategic Plan

If you are moving ahead, you need a map, and this is ours.

The Disability Foundation has a new five-year strategic plan for 2023 through 2027, outlining our intent to provide more opportunities for people with physical disabilities.

We’re looking ahead by building on the strengths of our history. Our new vision and strategic plan is inspired by the pivotal moment in the story of founder Sam Sullivan , when he chose to embrace his disability and take ownership of shaping his life.

Where we provide opportunities to empower the individual journey for a person with a disability, we know that it begins with an individual’s choice to participate, to push boundaries, and to re-imagine what is possible.

Embedded in our vision and strategic plan is the spirit of teamwork.

Our future is informed by the people we serve, the volunteers who help deliver meaningful experiences and assistance, and our staff and community peers who support each other in a collective goal to improve the lives of people with disabilities.

Our vision is aspirational, and we know with teamwork the possibilities are endless.

The Disability Foundation Network inspires and empowers people with disabilities to re-imagine what is possible.

Through our charitable societies, we will provide opportunities for people with disabilities to pursue their unique journeys.

To reimagine what is possible, read our complete Strategic Plan 2023-2027.

Click the button to read the 2022 KPMG External Accountant’s Report:

Click the button to read the 2023 Executive Director’s Report:

An official website of the United States government

Here's how you know

Official websites use .gov A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS A lock ( Lock A locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

What should I do if I get a call claiming there is a problem with my Social Security number or account?

Programs to get more help while on SSI

Sign up for free programs that help you save money and take care of basic needs.

Explore other government programs

If you get SSI, you can usually get federal benefits like the Supplemental Nutrition Assistance Program (SNAP) and state benefits like Medicaid. SNAP helps pay for food, and Medicaid helps pay doctor and hospital bills. Help from these programs won’t affect your SSI payment. 

Your state might also have other programs to help you, like rent rebates and Temporary Assistance for Needy Families (TANF). 

Visit benefits.gov to see what programs are available

Make a work or business plan

A Plan to Achieve Self-Support (PASS) lets you set aside money to get a new job or start a business. The money you save doesn’t count toward your SSI resource limit, and you may be eligible for a higher income limit to help you save. 

Learn more about PASS

Save for disability-related expenses

If you were under age 26 when you became disabled, you can save for disability-related expenses with an Achieving a Better Life Experience (ABLE) account. The first $100,000 in an ABLE account won’t count toward your SSI resource limit. 

Learn more about ABLE accounts

SCAM ALERT: We will never contact you requesting money. Learn more.

Disability action plan guide (2021).

The Disability Discrimination Act 1992 (Cth) (DDA) was passed nearly 30 years ago. Although the DDA has had many positive effects on Australian society, its impact has been limited due to a lack of understanding of the benefit of the widespread inclusion of people with disability.

The objects of the DDA include to eliminate, as far as possible, discrimination against persons on the ground of disability in areas such as work, education, the provisions of goods and services and the administration of government programs. The objects extend to seeking to ensure people with disability have the same rights to equality before the law as the rest of the community and to promote that people with disability have the same rights as other individuals.

Although a considerable amount of focus in the community has been given to highlighting what are discriminatory practices towards people with disability, less focus has been given by organisations, businesses and providers of goods and services as to how to promote equal opportunities for people with disability. This has meant the inclusion of people with disability has suffered.

Organisations, businesses and providers of goods and services entering into action plans under the DDA—what is commonly referred to as a “Disability Action Plan” (DAP)— presents a compelling message to the community that they view people with disability as equals. At present, not all companies listed on the Australian Securities Exchange have a DAP. This needs to change.

Having a well-publicised and thoroughly prepared DAP reduces the likelihood of discrimination and ensures people with disability are treated as equals.

I look forward to the Commission receiving a copy of your DAP in the near future.

Dr Ben Gauntlett

Disability Discrimination Commissioner

Related Publications

Guidelines for the targeted recruitment of people with disability (2022)

4th November, 2022

RetroFit Kit exhibition (2022)

10th May, 2022

Adaptable housing for people with disability in Australia: a scoping study (2021)

28th April, 2021

Social Security makes every effort to ensure that any information published is accurate and up to date, but some information on this webpage may be historical.

• Success Stories
• Fact Sheets and Resources
• Schedule A - FAQs
• Section 503 For Federal Contractors
• Timely Progress Review
• Wage Reporting
• Phase 1: Ticket to Work
• Phase 2: Ready to Work
• Phase 3: Getting a Job
• Phase 4: Managing Your Job

Are You a Service Provider?   Access the Service Provider Outreach Toolkit

Brenda's Success Story

After Brenda was diagnosed with schizoaffective disorder, she spent nearly a decade learning how to manage the symptoms of her mental illness. Once she found the right combination of treatments and strategies for her, Brenda felt she was ready to work. Learn how Social Security's Ticket to Work program helped her find the path to employment.

Preventing and Managing Overpayments

Find out what it means to be overpaid by Social Security and discover what you can do to prevent it from happening. If you have been overpaid, our fact sheet can also help you manage the overpayment.

Impairment-Related Work Expenses

Social Security Work Incentives can help you through the transition to work and the move toward financial independence. In this Work Incentives Series fact sheet, discover what Impairment-Related Work Expenses are and how they may be able to help you pay for the items and services you need to be able to work if you receive SSDI or SSI.

Laura's Success Story

After experiencing cancer as a teen and needing her leg amputated, 15-year-old Laura was unsure about how she'd succeed returning to school and pursuing her goals. Through a combination of her family, a mentor, alternative learning school, and supports from Social Security's Ticket to Work program, Laura found the resources and services she needed to succeed.

Unincurred Business Expenses

Social Security Work Incentives can help you through the transition to work and the move toward financial independence. In this Work Incentives Series frequently asked questions, discover answers to popular questions about Unincurred Work Expenses and find out how this Work Incentive can help people who receive SSDI and want to pursue self-employment goals.

Walter's Success Story

Walter had wanted to work on the campus of Cornell University after first seeing it as a kid, but he was also unsure how his developmental disability would affect his employment opportunities. Find out how Walter’s Ticket to Work service provider helped him learn skills he needed to succeed.

Plan to Achieve Self-Support (PASS)

Social Security Work Incentives can help you through the transition to work and towards financial independence. Discover answers to popular questions about one Work Incentive, the Plan to Achieve Self-Support (PASS), and find out how PASS can help you on the path to success.

Planning Your Employment Goals with the Ticket To Work Program

When you work with a Ticket to Work service provider, they will help you develop a work plan that serves as a roadmap to your success. Learn more about work plans, such as what work plans include and what your responsibilities are in this Ticket to Work Frequently Asked Questions.

Peter's Success Story

When Peter was diagnosed with End Stage Renal Disease, he balanced his work schedule and medical treatments. But after a while, Peter had to leave work and focus on his health full time. Find out how the Ticket to Work program helped Peter find a path back to employment when he was ready.

Ticket to Work for America's Veterans

The Ticket to Work (Ticket) program recognized that military veterans have a lot to offer employers. Learn about Social Security resources and Ticket program supports for certain veterans as they look for civilian employment in this fact sheet.

• Credit Cards
• All Credit Cards
• Find the Credit Card for You
• Best Credit Cards
• Best Rewards Credit Cards
• Best Travel Credit Cards
• Best 0% APR Credit Cards
• Best Balance Transfer Credit Cards
• Best Cash Back Credit Cards
• Best Credit Card Sign-Up Bonuses
• Best Credit Cards to Build Credit
• Best Credit Cards for Online Shopping
• Find the Best Personal Loan for You
• Best Personal Loans
• Best Debt Consolidation Loans
• Best Loans to Refinance Credit Card Debt
• Best Loans with Fast Funding
• Best Small Personal Loans
• Best Large Personal Loans
• Best Personal Loans to Apply Online
• Best Student Loan Refinance
• Best Car Loans
• All Banking
• Find the Savings Account for You
• Best High Yield Savings Accounts
• Best Big Bank Savings Accounts
• Best Big Bank Checking Accounts
• Best No Fee Checking Accounts
• No Overdraft Fee Checking Accounts
• Best Checking Account Bonuses
• Best Money Market Accounts
• Best Credit Unions
• All Mortgages
• Best Mortgages
• Best Mortgages for Small Down Payment
• Best Mortgages for No Down Payment
• Best Mortgages for Average Credit Score
• Best Mortgages No Origination Fee
• Adjustable Rate Mortgages
• Affording a Mortgage
• All Insurance
• Best Life Insurance
• Best Life Insurance for Seniors
• Best Homeowners Insurance
• Best Renters Insurance
• Best Car Insurance
• Best Pet Insurance
• Best Boat Insurance
• Best Motorcycle Insurance
• Travel Insurance
• Event Ticket Insurance
• Small Business
• All Small Business
• Best Small Business Savings Accounts
• Best Small Business Checking Accounts
• Best Credit Cards for Small Business
• Best Small Business Loans
• Best Tax Software for Small Business
• Personal Finance
• All Personal Finance
• Best Budgeting Apps
• Best Expense Tracker Apps
• Best Money Transfer Apps
• Best Resale Apps and Sites
• Buy Now Pay Later (BNPL) Apps
• Best Debt Relief
• Credit Monitoring
• All Credit Monitoring
• Best Credit Monitoring Services
• Best Identity Theft Protection
• How to Boost Your Credit Score
• Best Credit Repair Companies
• Filing For Free
• Best Tax Software
• Best Tax Software for Small Businesses
• Tax Refunds
• Tax Brackets
• Taxes By State
• Tax Payment Plans
• Help for Low Credit Scores
• All Help for Low Credit Scores
• Best Credit Cards for Bad Credit
• Best Personal Loans for Bad Credit
• Best Debt Consolidation Loans for Bad Credit
• Personal Loans if You Don't Have Credit
• Best Credit Cards for Building Credit
• Personal Loans for 580 Credit Score Lower
• Personal Loans for 670 Credit Score or Lower
• Best Mortgages for Bad Credit
• Best Hardship Loans
• All Investing
• Best IRA Accounts
• Best Roth IRA Accounts
• Best Investing Apps
• Best Free Stock Trading Platforms
• Best Robo-Advisors
• Index Funds
• Mutual Funds
• Home & Kitchen
• Gift Guides
• Deals & Sales
• Sign up for the CNBC Select Newsletter
• Subscribe to CNBC PRO
• Privacy Policy
• Your Privacy Choices
• Terms Of Service
• CNBC Sitemap

Follow Select

Our top picks of timely offers from our partners

Do you need disability insurance? Here's what it covers and who should have it

Many employers offer some form of disability coverage, but it might fall short of your needs..

Do you have a financial plan if you're sidelined by illness or injury? Close to one in four Americans who are 20 years old in 2024 will face a disability that interferes with their ability to work before they reach 67, according to the Social Security Administration (SSA) .

Disability insurance can replace lost income if you can't work because of a health issue unrelated to your job. In 2023, however, only about half of U.S. workers had disability insurance, according to Guardian® Insurance .

Here's what you need to know about disability insurance, including the types available and how to decide if it's right for you.

Disability insurance

Short-term disability insurance.

• Long-term disability insurance?
• Supplemental disability insurance?
• Do I need disability insurance?
• Can I get disability insurance through work?

Bottom line

Short-term disability insurance, or paid medical leave, replaces your income if you're sidelined by a temporary health issue. It typically lasts between three months and a year, according to ADP , a human resources and payroll company.

Frequent reasons for payouts include accidents, injuries, illnesses, pregnancy and maternity leave.

Short-term disability typically replaces between 50% and 80% of your wages until you return to work or hit a predetermined limit. It's often available through your employer — California, Hawaii, New Jersey, New York and Rhode Island require companies to provide coverage , though the terms and limits differ.

Read on: The best disability insurance companies

Your employer may fully or partially cover your premium or you may have to pay for it yourself. (Some employers allow workers to buy additional coverage beyond what is offered.)

If you don't have disability insurance through work, Breeze is an online broker that provides quotes from leading providers. A short-term disability policy with Breeze can replace up to 60% of a policyholder's weekly income, with benefit periods ranging from three months up to two years.

Depending on your age, health history, lifestyle and other factors, monthly rates can range from a few dollars to more than $100. Policies are available that cover both illness and accidents or just accidents.

Breeze Disability Insurance

The best way to estimate your costs is to request a quote

App available

Policy highlights.

Online insurance broker Breeze allows customers to compare rates from several top disability insurance companies with one simple form.

Long-term disability insurance

Intended for more serious illnesses or injuries, long-term disability replaces between 40% and 70% of your income for as little as 24 months or as long as the remainder of your working years, according to the National Association of Insurance and Financial Advisors (NAIFA).

Most plans have a waiting period of three to six months before benefits kick in, according to the Patient Advocate Foundation , though it can be as long as a year. If you've paired it with short-term coverage, your long-term benefits will usually kick in when your short-term disability runs out.

A long-term policy can also be issued through an employer or a private insurer. Employer-backed policies expire when you leave the company, though, while an individual plan is portable from job to job. While premiums vary, an individual long-term disability policy typically costs between 1% to 3% of your salary, according to NAIFA.

One of the nation's largest providers of long-term disability, The Standard® has policies that can supplement your income through age 67. There's an automatic 4% benefit increase annually for the first five years and policyholders can add more without the need for a medical exam.

The Standard® Disability Insurance

The Standard® offers coverage that can protect your income if you're faced with a disability. In addition to features like guaranteed renewability, rehabilitation benefits and optional student loan coverage, The Standard's disability insurance offers a family care benefit to help you take care of a child, spouse or parent with a serious illness or injury.

You can add a rider that allows you to receive benefits while working in a different field and a catastrophic disability rider that pays out if you're severely disabled or unable to   carry out the activities of daily living.

Supplemental disability insurance

Supplemental disability insurance covers gaps in an employer-sponsored short- or long-term policy. It offers higher payouts, longer coverage periods and tax-free benefits. And , unlike a workplace policy, supplemental coverage can be taken with you when you change jobs.

Mutual of Omaha offers standout coverage in this space with its Mutual Income Solutions, which provides short- and long-term coverage paying $300 to $20,000 per month in $100 increments, depending on the policy. There is also an automatic no-cost increase that bumps your available payout by 4% each year.

Mutual of Omaha Mutual Income Solutions

Mutual of Omaha's disability insurance offers a wide range of options, from the type of policy you choose to your choice of two no-cost benefits and nine riders.

Who needs disability insurance?

Disability insurance can help anyone who counts on a paycheck, especially if there is a spouse, children, elderly parents or others depending on their income for support.

Though Social Security offers a safety net for those injured or sidelined by illness, the requirements are stricter and the benefits are less robust: In December 2023 , the average monthly Social Security Disability Income check was just $1,395.

The best time to apply for disability insurance is before you need it, so you don't have to worry about being rejected or being hit with high premiums.

Can I get disability insurance through work?  

Most employers provide short-term disability coverage, according to the Insurance Information Institute , while about half of large and mid-sized companies offer long-term disability insurance.

That doesn't protect self-employed individuals and business owners — and it doesn't mean your company offers adequate coverage. Group disability plans tend to have less flexibility, shorter coverage periods and are more restrictive about what constitutes a disability. If your company is paying the premiums, you'll have to pay state and federal income taxes on any payouts, according to the IRS.

Look at the disability benefit your employer provides compared to your income, debts and financial goals. If it falls short or you work for yourself, a standalone disability insurance policy may be the right call.

Find the best disability insurance

Money matters — so make the most of it. Get expert tips, strategies, news and everything else you need to maximize your money, right to your inbox.  Sign up here .

If you're unable to work because of illness or injury, disability insurance could be a lifesaver — especially if other people depend on you for financial support. Find out if your employer offers a plan and whether it provides enough protection. If not, consider individual disability insurance coverage.

Why trust CNBC Select?

At CNBC Select, our mission is to provide our readers with high-quality service journalism and comprehensive consumer advice so they can make informed decisions with their money. Every insurance review is based on rigorous reporting by our team of expert writers and editors with extensive knowledge of insurance products . While CNBC Select earns a commission from affiliate partners on many offers and links, we create all our content without input from our commercial team or any outside third parties, and we pride ourselves on our journalistic standards and ethics.

Catch up on CNBC Select's in-depth coverage of  credit cards ,  banking  and  money , and follow us on  TikTok ,  Facebook ,  Instagram  and  Twitter  to stay up to date.

Correction: An earlier version of this story misstated that Guardian Life offers short-term disability insurance to individuals.

• Mint is shutting down — consider these other budgeting apps Elizabeth Gravier
• The best merchant cash advance companies to get quick funding for your small business Ana Staples
• What is an IRA and how does it work? Ryley Amond

EX-NFL Players Advance Would-be Class Suit Over Disability Plan

By Jacklyn Wille

Ten former National Football League players advanced their proposed class action claiming the league’s disability plan engages in an overly aggressive pattern of denying benefits without proper justification.

The players advanced the bulk of their claims seeking denied benefits under the Employee Retirement Income Security Act, according to an opinion docketed Thursday in the US District Court for the District of Maryland. The court dismissed other aspects of the five-count lawsuit, including certain claims for fiduciary breach under the statute and claims raised against league commissioner Roger Goodell and other individual defendants.

“Plaintiffs plausibly allege that the Board acted inconsistently ...

Learn more about Bloomberg Law or Log In to keep reading:

Learn about bloomberg law.

AI-powered legal analytics, workflow tools and premium legal & business news.

Already a subscriber?

Log in to keep reading or access research tools.