lutron homeworks engraving

Features Overview...

• Whole Home Solutions
• Color, Style, & Fabrics
• Residential Applications
• Right Environment
• Human Centric Lighting
• Tunable White & Color Control
• Smart Buildings
• Color, Style & Fabrics
• Service Overview
• Market Segments Market Segments
• Case Studies
• Dimmers & Switches
• Fan Controls
• In-wall Sensors
• LED+ Dimmers
• Wallplates & Accessories
• Commercial Lighting Overview
• Code Smart Guestroom System
• Contract Roller
• Hyperion Solar-adaptive Shading
• Ketra Lighting
• Finiré Downlights
• Lumaris Tape Light
• LED Upgrades
• Vive Fixture Control
• Service Offerings
• Replacement & Upgrade
• Service FAQs
• Technical Documentation & Support Overview
• Specification Guides
• Product Specification Submittals
• Performance Specifications
• Installation Instructions
• Wiring Diagrams

CAD Downloads

• Revit Downloads
• Engraving Sheets
• Product Customization Forms
• UL Conditions of Acceptability
• Technical Papers

Application Notes

Technical Reference Guides

• Design & Configuration Software
• Product Selection Tools
• User Guides & Videos
• Technical FAQs
• Legacy Products
• Customer Support
• Serena Shades
• Not Sure Who to Contact?
• Dimming Basics
• How to install a dimmer
• Quick & Easy Troubleshooting
• What is Light Control?
• Energy Efficiency
• LED Center of Excellence
• Technologies
• Glossary of Terms
• Codes & Standards, US & Canada
• Commercial Application Guides
• Energy Saving Strategies
• Energy Benchmarking
• Continuing Education (CEU)
• North America Locations
• Lutron Worldwide
• The Lutron Experience Center
• Media & Press Center
• International Contact Information
• Provide Site Feedback
• Register or Login to myLutron
• United States | English (US)
• Where to Buy

How can we help you today?

Product Selection

FAQs Documents

Troubleshooting

Popular Topics

• Cleaning Recommendations for Lutron Products
• Help wiring your dimmer
• All your 0-10V questions answered
• Find the correct LED bulb or LED Dimmer

For the most uncompromising home integration projects. Equip yourself and your team of technology craftspeople with the ultimate in design freedom, innovative technology, and reliable quality. Push against the limits of what’s possible with the Lutron HomeWorks home automation system.

Design Freedom

Every project is different. Equip your team with the freedom to design, customize, and integrate a solution tailored to the unique demands of each project.

Reliable Quality

What’s the opposite of planned obsolescence? That’s what HomeWorks is. Build each system to be a durable part of the home with components that Lutron end-of-line tests and backs with an extensive warranty.

Innovative Technology

Innovation is more than new for new’s sake—it has to deliver real value. HomeWorks lets your team enrich and simplify your clients’ lives with Lutron’s most advanced and customizable technology.

Download the Luxury Experience App

The Lutron Luxury Experience App brings the showroom to your iPad. Guide clients on an immersive, virtual journey where they can interact with Lutron products—and visualize designs in their homes. Available now for iPadOS 16.4 or later.

Only with HomeWorks. We designed and engineered the Lutron Intelligent Light Portfolio from the ground up, authoring dozens of patents and industry firsts to redefine how light in the home should feel.

Precise, whisper-quiet, natural-light control. Lutron Shading solutions bring low-voltage and battery-powered glare reduction, UV protection, and privacy control to new and existing homes.

Powerful simplicity. Elevate the home’s design and simplify system interactions with a line of custom-engraved, HomeWorks-exclusive switches, remotes, and keypads.

Integrations

Security, climate control, A/V, home automation, voice—with Lutron’s LEAP API, third-party integrations have never been more responsive, reliable, or secure.

Lutron Connect

Unified teams equals extraordinary results. Accelerate your business and deliver industry-defining client experiences with a breakthrough platform of cloud-connected hardware and software. Lutron Connect streamlines, synchronizes, and simplifies work, establishing the new foundation for future Lutron innovations. 

Streamlined Workflow

Simplify the design, commissioning, and maintenance of a project with cloud-connected tools. 

Quick Integration

Save time with responsive, reliable, and secure 3rd-party integrations via the LEAP API.

Cloud-Synced Collaboration

Work with confidence and keep the whole team in sync with real-time project updates, tracked file versions, and automatic backups.

Over-The-Air Updates

Eliminate downtime for your clients and future-proof connected systems by delivering pain-free system enhancements.

HomeWorks System Options

Keypad, Dimmer, Switch, and Companion

Dimmer, Switch, Fan Control, and Companion

Dynamic spectrum illumination

Static white lighting with warm-dimming option

High performance tape lighting supporting both warm dimming and white tuning.

HomeWorks Resources

Specification Documents

Installation Guides

Need a Rep?

Find a sales rep to help create, design, and deliver a complete solution for your workplace.

Have a question?

Let us help you choose the right solution for your job.

Looking for help? We've got you covered

Explore knowledge articles.

Programming

System Design & Setup

Troubleshooting

Sunnata RF Keypad Personalization (Engraving) Process

In this article we will cover:

• How to start a personalization order in Lutron Designer
• How to order personalization for Sunnata RF keypads in RadioRA 3
• How to order personalization for Sunnata RF keypads in RadioRA 3.
• How personalization credits work in HomeWorks.
• How personalization works with no yellow engraving certificates.

Sunnata RF Keypad Personalization

In this article we will go through the steps to Personalize and submit the Personalization Order directly from the Lutron Designer Software.

How to Personalize within Designer

• How to Submit the Personalization Order

Frequently Asked Questions

Method 1: within the program tab, you may select a keypad, then double click on a keypad button to make the personalization window pop up.

Method 2:  In the  Design tab, select the  View Properties option for the keypad. In the new window, select the  Engraving tab and then select  Personalize Text/icons

Method 3:  In the  Engraving Report by double clicking the keypads directly

How to Submit Personalization Orders

• In RadioRA 3, the keypad’s serial number replaces the yellow certificates previously used on RadioRA 2 projects. Ensure the keypad had been activated to the system prior to submitting your personalization order.
• No, in Lutron Designer for RadioRA 3 the serial number on Sunnata RF and seeTouch keypads are used to keep track of the one included button kit. RadioRA 2 projects still require the certificatesa.
• Each RadioRA 3 keypad comes with 1 redeemable button kit that’s ordered through the Lutron Designer software.
• HomeWorks products are purchased directly from Lutron and utilize personalization credits to keep track of button kits for each unique Lutron Dealer account .
• Note : The balance of your HomeWorks engraving credits can be found on myOrders under Accounts and Details
• If  no credits are available, or if your order includes engraved products not eligible for using a credit, an engraving credit hold is put in place and prompts Customer Service to reach out to you to provide payment.
• If redeeming a Sunnata button kit through myProjects, you can select the “Use Credits” option instead of purchasing it directly.

• If ordering HomeWorks Sunnata RF keypads through myProjects, the keypad can be personalized at the time of order for no additional cost.  A personalization credit will also be added to your account for redemption of an additional button-kit at a later time.  Just choose Personalized for the Button Text/Icons.

• All Sunnata RF keypad personalization uses Helvetica font. There are 2 font size options available – 11pt or 14pt and different case options, the default is set to  11pt and free-form .

• There are no standard model numbers for color change kits on Sunnata RF keypads. To swap button kits,  this must be configured through myProjects or the Lutron Designer software.
• Yes, the activation information is captured by Lutron Designer regardless of internet being present or not. Internet access is only required to edit the personalization information, and when submitting the personalization order to redeem a Sunnata button kit. 
• At this time, in RadioRA 3 the keypad must be activated before submitting the personalization order to redeem the button kit included with the Sunnata RF keypad. Activation is required to capture the unique serial number of the keypad prior to submitting the personalization order.
• Additional button kits can be purchased at any time through myProjects. If you purchase Lutron products through a distributor, the distributor can place the order for you using myProjects.
• You cannot use both, you can only use text or icons for personalizing Sunnata RF keypads.
• For non-standard personalization requests on Sunnata keypads, reach out to Lutron Customer Service.

Would you like to provide additional feedback? Yes No