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Organizational Behavior: A Practical, Problem-Solving Approach , 3rd Edition

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Kinicki, Organizational Behavior 3e  develops students' problem-solving skills through a unique, consistent, integrated 3-step Problem-Solving Approach that lets them immediately put research-based knowledge into practice in their personal and professional lives.  Organizational Behavior 3e  explicitly addresses OB implications for students' core career readiness skills, showing how OB provides them with the higher-level soft skills employers seek, such as problem solving, critical thinking, leadership and decision making. The understanding and application of OB theories and concepts provides tremendous value to students' lives today and throughout their careers.


1. Making OB Work for Me

2. Values and Attitudes

3. Individual Differences and Emotions 

4. Social Perception and Managing Diversity

5. Foundations of Employee Motivation 

6. Performance Management

7. Positive Organizational Behavior


8. Groups and Teams

9. Communication in the Digital Age

10. Managing Conflict and Negotiation

11. Decision Making and Creativity

12. Power, Influence, and Politics 

13. Leadership Effectiveness


14. Organizational Culture, Socialization, and Mentoring

15. Organizational Design, Effectiveness, and Innovation

16. Managing Change and Stress

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Angelo Kinicki

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  1. Making OB WORK FOR ME

    Using the Organizing Framework for Problem Solving You can use the Organizing Framework at all three steps of the problem-solving process to add rigor, intelligently apply your OB knowledge, and in turn your performance. Applied Approaches to Selecting Resolving Solving Dissolving

  2. Organizational Behavior: A Practical, Problem-Solving Approach

    • New OB in Action features on the use of virtual technologies for job interviews and recruitment; how U.S. companies are using product design to reach a diverse customer base. • New Problem-Solving Application about firefighters suing for age discrimination. • Updated end-of-chapter Problem-Solving Application Case on the diversity profile

  3. Organizational Behavior: A Practical, Problem-Solving Approach

    Organizational Behavior 3e explicitly addresses OB implications for students' core career readiness skills, showing how OB provides them with the higher-level soft skills employers seek, such as problem solving, critical thinking, leadership and decision making.


    1. Clarify Explore the Vision Identify your goal, desire or challenge. This is a crucial first step because it's easy to assume, incorrectly, that you know what the problem is. However, you may have missed something or have failed to understand the issue fully and defining your objective can provide clarity.

  5. 5 step problem solving model/ OB Mod Flashcards

    OB Mod. Organizational Behavior Modification; the application of reinforcement theories to organizational behavior. Step 1. Identify critical behaviors. Step 2. Develop baseline data. Step 3. Identify behavioral consequences. Step 4.