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How to Write a Successful Coffee Shop Business Plan (with Template)

  • By Tam Nguyen

coffee shop business plan

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Dreaming of opening a coffee shop? You’re not alone. The coffee industry is bustling with passionate business owners eager to make their mark. However, becoming successful coffee shop owners requires more than just a love for the brew. It demands a clear vision that differentiates your coffee house in a saturated market. A well-crafted business plan not only gives life to your idea but also sets your business on a path to thrive. Whether you’re a newbie or a seasoned entrepreneur, this guide, complete with a free template, will help you craft a business plan that markets and propels your coffee venture to success.

What is A Coffee Shop Business Plan?  

A coffee shop business plan is a comprehensive document that explains what your business idea is, how you intend to penetrate the coffee market, and the strategies you’ll employ to run your coffee shop successfully. When opening a cafe, many aspiring cafe or coffee shop owners underestimate the value of a structured plan. However, this document does more than just outline the needs to open a coffee shop; it gives a detailed roadmap for your new business, offering clarity on every aspect of its operation.

More than that, presenting a well-structured business plan to potential investors is essential. It not only showcases your commitment but also your understanding of the industry, making it a vital tool for securing funding. While crafting a business plan can seem daunting initially, it’s the foundation that both clarifies your idea and sets your business on the trajectory for growth and success in the competitive world of cafes and coffee shops.

Why A Business Plan Is Important For A Successful Coffee Shop Business?

1. Clear Vision and Objectives

When you set up your coffee shop, having a business plan establishes a clear vision and defines your objectives. It is the backbone that steers every decision you’ll make. Without a clear outline, you may find yourself swaying from one idea to the next. With a detailed business plan, you can present a clear business proposal to stakeholders, ensuring them and yourself of the path you plan to tread.

2. Financial Planning

A comprehensive business plan is imperative for accurate financial planning. It will include information on how much capital is required to start, what your ongoing costs will be, and the revenues you plan to generate. If you’re seeking external funding, investors will want to see how you plan to use their money, and most importantly, how you plan to make a return on that investment. If you plan to sell specialty blends or unique treats, the financial section can also help you plan a strategy for pricing, promotion, and sales forecasts.

3. Operational Efficiency

Operational efficiency is the linchpin that holds all business operations together. A business plan will map out every detail, from supplier agreements to employee schedules. You may want to create special events or loyalty programs for regular customers, and this is where a business plan can help you plan a strategy for success. It becomes the reference point, ensuring that daily tasks align with the broader objectives, guaranteeing that resources, time, and efforts are used optimally.

Step-by-step Guide To Write A  Coffee Shop Business Plan

1. Executive Summary

The Executive Summary is like the introduction of a novel – it provides a snapshot of what is to come. Typically, you write the executive summary last, even though it appears first in your business plan. It encapsulates the essence of your coffee shop’s mission, objectives, and financial overview, succinctly explaining what your business concept is about. This section is crucial because many coffee shops fail to engage potential investors right off the bat. Ideally, it should be concise – a page or two.

What should you cover in an Executive Summary?

  • Introduce Your Coffee Shop or Cafe: Provide a company overview, giving readers insight into what makes your coffee shop unique from the myriad of coffee bars in the market.
  • State Your Mission and Vision: Describe what drives your coffee business and where you see it in the future.
  • Outline Your Objective: Define clear, measurable goals that you aim to achieve.
  • Provide a Financial Overview: Highlight projected profit margins, a brief balance sheet, and other pertinent financial data.

2. Coffee Shop Business Description

This section paints a picture of your coffee shop. It’s where you elaborate on how you plan to infuse the local coffee market with your unique brews and pastries.

What should you cover in the Coffee Shop Description section?

  • Coffee Shop Concept: Dive into the types of coffee drinks you plan to offer, whether it’s a rich espresso or a classic brewed coffee.
  • Unique Selling Proposition: Discuss what makes your coffee shop stand out, be it a special blend of coffee beans, a unique roasting method using a specific coffee roaster, or artisanal pastry offerings.
  • Operational Plan: Briefly touch upon how you’ll manage your coffee shop, from sourcing beans to serving cups of coffee.

3. Market Analysis

Before pouring your first espresso, performing market research before starting your coffee business is essential. This section dives deep into understanding your potential customer base and the coffee industry landscape in your area.

What should you cover in this section?

  • Target Market: Describe your ideal customer. Are they local residents, office workers, or students?
  • Location: Discuss the significance of your chosen location. Are there many coffee shops in the area? How does your location cater to your target market?
  • Competition: Analyze existing coffee shops. What coffee and food products do they offer? What pricing strategy do they employ? How will your coffee shop compete or complement them?

4. Organization and Management

Behind every successful coffee shop is a robust organizational structure and a competent management team.

What should you cover in the Organization and Management Plan?

  • Coffee Shop Ownership Information: Highlight the business’s legal structure.
  • Profiles of Your Coffee Shop Management Team: Include details about your baristas, perhaps a part-time accountant, and someone to manage marketing. It can be helpful to create profiles for each role, detailing responsibilities and expertise.

5. Sample Menu

Your menu is the heart of your coffee shop. It’s more than just a list of coffee and tea; it’s an expression of your brand.

What should you consider when creating a Sample Menu?

  • Menu Items: Detail the types of coffee, espresso drinks, and pastries you plan to offer. Maybe consider including non-coffee items like teas or specialty drinks.
  • Unique Selling Proposition: Reiterate what makes your coffee or food items different from other coffee shops in the area.
  • Menu Pricing : Discuss your pricing strategy, keeping in mind profit margin, competitors’ prices, and your target customer base.

6. Marketing Plan

To brew success, it’s not enough to have a fantastic coffee product; you must effectively market it.

What should you cover in a Marketing Strategy for your Coffee Shop Business?

  • Define Your Brand: What voice, theme, or emotion do you want your coffee shop to evoke?
  • Lay out your plans for social media campaigns, local partnerships, loyalty programs, SEO for website, and other promotional strategies.
  • Considering using an  online food ordering system  in your food truck
  • Create a  digital menu with QR code  to make your menu easy for your customers to access online

7. Operations Plan

Efficiency is key to the daily grind of running a cafe. The operations section provides a detailed look at the day-to-day operations of your coffee shop business. 

What Operational Issues should you address in your Business Plan?

  • Supply Chain: Where will you buy your coffee beans? Who will be your coffee roaster?
  • Operating Hours: Consider the best times to cater to your target market.
  • Staffing: Detail roles, such as barista, manager, and part-time support.
  • Equipment: List down essential equipment, from espresso machines to ovens.

8. Financial Plan

In this crucial section of your business plan, delving into the financial specifics is paramount to lay out a concrete roadmap for the fiscal aspects of your coffee shop.

How Much Does It Cost to Start a Coffee Shop?

Starting a coffee shop is not just about brewing the perfect espresso; it’s also a substantial financial commitment. The cost for opening a coffee shop can range from $80,000 to $250,000. These costs can vary widely based on factors such as location, size of the establishment, equipment quality, and inventory requirements. Moreover, the process of opening a coffee shop might also involve unexpected expenditures, so it’s essential to account for some buffer in your budget.

How Many Ways to Fund Your Coffee Shop?

There are multiple avenues for funding your coffee venture. Traditional bank loans, personal savings, angel investors, crowdfunding campaigns, and partnerships are just a few options. It’s crucial to assess which option aligns best with your business vision and financial situation.

Important Questions to Consider When You Create Your Funding Request If you’re seeking funding, there are several questions you’ll need to answer in your business plan:

  • How much money do you need to start and maintain your coffee shop until it becomes profitable?
  • What will the funds be used for specifically?
  • How do you plan to handle financial challenges that might arise?
  • How do you plan to repay any loans or provide a return on investment?

9. Financial Projections

The financial projections section of your business plan forces you to translate your coffee shop vision into numbers, ensuring you’ve accounted for all key metrics that can make or break your venture.

Break-even analysis:

This is the point where your coffee shop’s total revenues equal its total costs. Simply put, it’s when you neither make a profit nor a loss from selling coffee. 

Use this formula:  Fixed Costs / (Price – Variable Costs) = Break Even Point

Projected profit and loss statement:

This will provide a forecast of your expected income and expenses, giving a clear view of your venture’s profitability.

Cash flow analysis:

Essential for understanding the liquidity of your business, this tool is especially crucial for coffee shops, considering the fluctuating expenses and incomes coffee shops offer. When drafting this, consider who will read it, as stakeholders like investors or lenders might have specific expectations.

Coffee Shop Business Plan Template 

  • Mission: To offer the community high-quality coffee in a comfortable and vibrant environment.
  • Vision: To become the go-to local coffee spot that fosters community connections and coffee appreciation.
  • Coffee Shop Description: “Java Junction” will be a modern coffee hub that emphasizes direct-trade coffee beans and a relaxed, inclusive atmosphere.
  • Costs: Estimated initial costs are $125,000.
  • Profits: Projected annual profit by year two is $75,000.

2. Description of the Coffee Shop

  • Coffee Shop Concept: A community-focused café emphasizing artisanal methods.
  • Coffee Shop Name: Java Junction
  • Coffee Shop Type: Sit-down café with an adjacent mini-library.
  • Location: Main Street, Downtown Area – chosen for its high foot traffic.
  • Order Fulfillment: Orders taken at the counter with table service for food.
  • Working Hours: Mon-Fri (7 am – 9 pm), Sat-Sun (8 am – 10 pm).

3. Menu Offer

  • Type of Food and Drink: Coffee, teas, pastries, and sandwiches.
  • Offer: From classic espresso shots to unique blends like “Lavender Latte”.
  • Unique Selling Point: Every coffee product uses direct-trade beans, ensuring farmer fairness.

4. Market and Competition Analysis

  • Market Analysis: The local population includes a mix of professionals, students, and tourists. Many search for quiet spots to work or relax.
  • Target Customer: Professionals aged 25-40 and students.
  • Size of the Target Customer: Approximately 15,000 individuals.
  • Competition Analysis: Three established coffee shops within a mile.
  • Size of the Competition: Ranging from small boutique coffee shops to a larger chain.
  • Competitors’ Offer: Basic coffee drinks, with limited specialty items.
  • Competitors’ Prices: Average of $4 for a coffee drink.

5. Investment Plan (Detailed Cost Analysis)

Investment Cost (One-off): $75,000

  • Equipment: $30,000
  • Renovations: $20,000
  • Initial Stock: $10,000
  • Licenses: $5,000
  • Miscellaneous: $10,000

Operating Costs (Monthly): $17,000

  • Rent: $3,000
  • Salaries: $10,000
  • Utilities: $1,000
  • Stock: $2,000
  • Marketing: $1,000

6. Financial Forecast

Year one is projected to break even, with a profit of $50,000 expected in year two, and $75,000 in year three, considering growth and expanding customer base.

  • Owner: Jamie Smith, a coffee enthusiast with a business degree.
  • Manager: Alex Brown, previously managed a successful coffee chain for five years.
  • Baristas: A team of 4 skilled individuals passionate about coffee.

8. Marketing Plan

Java Junction will use a mix of social media marketing, local print advertising, and loyalty programs to attract and retain customers. Regular events, such as “Buy Our Coffee Day” and collaboration with local businesses, will drive foot traffic and community engagement, integral components for starting your coffee shop and making it successful.

This coffee shop business plan sample is hypothetical and serves as a template. Tailoring specifics to your local market, vision, and unique aspects will be necessary. Every coffee shop has nuances that can make them successful, whether it be the coffee products they sell, the environment they cultivate, or the events they host. Focus on what will make your coffee shop stand out and be sure to engage your community.

Tips For Writing a Business Plan For a Coffee Shop

Your business plan becomes the blueprint of your vision. Here are essential tips to consider:

Comprehensiveness is Key: Ensure your plan encompasses all sections you should include, such as marketing, financial projections, and operations. A well-rounded plan provides a holistic view of your business.

Tailor to Your Audience: If you’re presenting to potential investors, focus on profitability and growth projections. For a landlord, emphasize the benefits your coffee shop will bring to their property.

Specialize in Marketing: Given the competitiveness in the coffee industry, it’s crucial to have a solid marketing plan. If marketing isn’t your strength, consider hiring someone to do marketing for your venture. A strong online presence, loyalty programs, and community engagement can set you apart.

Research Your Market: Understand what nearby coffee shops include in their offerings. Identify gaps in the market and strategize on how your shop can fill them.

Stay Flexible: While a business plan provides direction, remain adaptable. The coffee industry is dynamic, and your ability to pivot can prove invaluable.

Separate Sections for Clarity: If your plan becomes too dense, you might want to create a separate document for specific sections like a detailed marketing strategy or an in-depth market analysis. This makes your primary business plan concise and more readable.

Frequently Asked Questions

1. how profitable is owning a coffee shop.

Owning a coffee shop can be profitable, depending on factors like location, quality of products, and management. On average, after expenses, many coffee shops report a profit margin of around 3% to 5%, with some successful ones achieving even higher. However, it’s essential to factor in initial setup costs, ongoing expenses, and market competition.

2. How do I start a coffee shop business plan?

Starting a coffee shop business plan involves multiple steps. Begin by defining your coffee shop’s mission and vision. Conduct market research to understand your target audience and competitors. Then, detail out sections like your product offerings, pricing strategy, marketing plan, financial projections, and operational procedures. If you’re thinking of opening a coffee shop, a well-thought-out business plan is indispensable.

3. What is a business plan for a coffee shop?

A coffee shop business plan is a detailed document that outlines your coffee shop’s objectives, strategies, and operational procedures. It acts as a roadmap, guiding you from the startup phase to establishing a thriving business. Moreover, if you need a coffee shop business loan or investment, this plan becomes crucial in convincing stakeholders of your venture’s viability.

4. What are the 4Ps in a coffee shop business plan?

The 4Ps stand for Product, Price, Place, and Promotion. In the context of a coffee shop:

  • Product: What type of coffee and related products will you offer?
  • Price: How will you price your coffee? Will it be premium or competitive?
  • Place: Where will your coffee shop be located? Is it accessible to your target audience?
  • Promotion: How will you market your coffee shop? Will you offer promotions or loyalty programs?

These elements help in creating a marketing strategy tailored to your coffee shop’s unique needs and market position.

Launching a coffee shop is not just about brewing the perfect cup but weaving a narrative that resonates with your community, fostering an ambiance that people gravitate towards, and maintaining a seamless operation that drives profitability. The meticulous creation of a business plan is a pivotal step in this endeavor. It’s the beacon that guides budding entrepreneurs through the complexities of the coffee industry. In such a competitive marketplace, a well-structured, comprehensive business plan can make the difference between a fleeting venture and a thriving institution. To potential coffee shop owners, embrace the process, let your passion shine through in your plan, and remember that every great coffee shop started with a simple idea, much like a single coffee bean ready to brew greatness.

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How to write a coffee shop business plan

  • Nirit Braun
  • Oct 30, 2023
  • 12 min read

How to create a coffee shop business plan

A coffee shop business plan is a detailed and strategic document outlining the essential aspects of starting and operating a coffee-focused business. It encompasses a comprehensive analysis of the business's goals, target audience, competitive landscape, marketing strategies, financial projections, operational procedures and more. This plan acts as a roadmap that guides entrepreneurs through the various stages of establishing and running their coffee shop, providing clear direction and a solid foundation for success.

When starting a business, especially in the competitive and dynamic realm of the coffee industry, creating a comprehensive and clear business plan is of paramount importance.

Ready to get your business brewing? Take Wix’s website builder for a whirl.

Top benefits of creating a coffee shop business plan

A well-crafted business plan helps entrepreneurs articulate their business goals, whether it's about offering unique coffee blends, creating a cozy ambiance or supporting sustainable sourcing practices. At the same time, a business plan requires entrepreneurs to identify and understand their target audience. This insight helps tailor marketing strategies, menu offerings and the overall customer experience to meet the specific preferences and needs of the intended customers.

Here's an overview of some key advantages to creating a coffee shop business plan:

Attracting investors and funding: A well-structured business plan acts as a persuasive tool when seeking investors or raising money for your business . It showcases your thorough understanding of the coffee industry, market trends and your strategies for success. This level of preparedness increases your credibility and instills confidence in potential investors, making them more likely to support your coffee shop venture.

Clear resource requirements: Writing a business plan prompts you to identify the specific resources, supplies and staff necessary to launch and operate your coffee shop. This includes everything from coffee beans and brewing equipment to furniture and interior decor.

Strategic financial planning: A comprehensive business plan outlines your financial projections, startup costs, operating expenses and revenue forecasts. This level of financial planning helps you determine how much funding you need to start a business . It also guides you in setting prices, managing cash flow and assessing profitability.

Market understanding and differentiation: Through market research and analysis, a business plan allows you to understand your target audience's preferences, behaviors and expectations. This knowledge helps you tailor your coffee shop's offerings, ambiance and marketing strategies to effectively attract and retain customers.

Risk mitigation: The process of creating a business plan prompts you to identify potential risks and challenges that your coffee shop might face. By acknowledging and addressing these risks early on, you can develop contingency plans and strategies to mitigate their impact.

Operational efficiency: A business plan outlines the operational processes required to run your coffee shop smoothly. It includes staffing plans, inventory management strategies and quality control measures. By establishing efficient procedures from the outset, you can minimize wastage, optimize resource allocation and ensure consistent customer satisfaction.

Goal setting and tracking: Your business plan serves as a benchmark against which you can measure your coffee shop's performance over time. By setting clear goals and key performance indicators (KPIs), you can track your progress and make necessary adjustments to stay on course toward achieving your objectives.

How to create a coffee shop business plan in 6 steps

Now we’ll walk through the six essential steps for crafting a coffee shop business plan tailored to your company's unique needs.

Executive summary

Business and domain names

Market analysis and research

Operations plan

Marketing and advertising plan

Financial plan

01. Executive summary

Your executive summary is a concise and compelling overview of your coffee shop business plan. It encapsulates the key elements of your plan and provides a snapshot of your business concept, strategies and financial projections. While appearing at the start of the business plan, it's often written last, as it draws from the content of the entire document.

A clear executive summary for a coffee shop business should include:

The essence of your coffee shop: What makes it unique? What kind of experience will customers have when visiting your establishment?

Market potential and your target audience: Explain why your coffee shop is well-positioned to capture this opportunity.

Competitor landscape: Identify what sets your coffee shop apart from the competition. This could be your specialty coffee blends, unique ambiance, sustainable practices or exceptional customer service.

Example executive summary for a coffee shop: "Bean Haven Coffee is a meticulously crafted coffee shop that aims to provide not just beverages, but an immersive coffee experience. We pride ourselves on our curated selection of ethically sourced beans, offering customers the finest hand-crafted brews in a cozy, rustic ambiance. Our competitive edge lies in our commitment to sustainability, from our bean-sourcing practices to our eco-friendly packaging. With a strong emphasis on community engagement and partnerships with local artists, we are set to become a cultural hub that brings people together over a shared love for exceptional coffee. Through strategic marketing campaigns, leveraging social media and collaborating with nearby businesses, we aim to establish Bean Haven Coffee as the go-to destination for coffee enthusiasts and connoisseurs alike. Our projected financials indicate that we will reach profitability within the first 18 months of operation. We seek funding to cover initial startup costs and our business model is designed to achieve sustainable growth and profitability."

02. Company and domain names

Knowing how to name a business is crucial for a coffee shop venture and a key step before you register your business . A strong and memorable name can resonate with customers and differentiate your coffee shop from competitors. Use descriptive words that reflect your coffee shop's essence, whether it's about taste, ambiance or values.

Utilizing a business name generator like the one from Wix can provide inspiration and spark creativity. Play with different combinations of words and ideas until you find a name that feels right. Once you've settled on a name, check its availability for domain registration. A domain name that matches your company name is essential for an effective online presence.

When choosing a domain name consider the following best practices:

Ensure that the domain name reflects your coffee shop's identity and offerings

Choose a name that is easy to spell and remember

Opt for a timeless name that won't become outdated quickly

If possible, include relevant keywords in the domain to improve search engine visibility

Steer clear of names that are easily confused with competitors or other brands

03. Market analysis and research

With more than 38,000 coffee shops in the U.S. alone, there are plenty of competitors to analyze. Including a comprehensive market analysis in your business plan is essential for understanding the competitive landscape and formulating effective strategies. Research your local coffee market, identify existing competitors and analyze their strengths and weaknesses. Determine your target audience's preferences, behaviors and demographics to tailor your offerings and marketing campaigns accordingly.

A well-rounded market analysis can guide your business strategy, helping you position your coffee shop effectively, develop compelling value propositions and devise strategies to capture your desired market share.

04. Operations plan

The operations plan is a crucial section of your coffee shop business plan. It outlines the practical aspects of running your coffee shop. Use it to describe your chosen location and its significance for foot traffic, accessibility and target audience reach.

Then, take the opportunity to detail the interior design, layout and ambiance of your coffee shop to create a welcoming atmosphere. Next be sure to list the equipment needed for brewing, food preparation and service. Ensure it aligns with your menu and production capacity. Finally define the roles and responsibilities of your staff, from baristas to managers, and outline their qualifications and training needs.

05. Marketing and advertising strategies

The marketing and advertising portion of your business plan outlines your strategies for promoting your coffee shop and attracting customers. Depending on your target audience and brand positioning for this type of business , consider a mix of traditional and digital marketing methods. This means using social media platforms like Instagram, Facebook and Twitter to showcase your coffee creations, engage with customers and share your coffee shop's story. Collaborate with influencers, local organizations or other businesses to expand your reach and tap into new customer segments.

Additionally, you can choose to participate in community events, farmers' markets and collaborations with other local businesses to increase your visibility. Also consider implementing loyalty programs that reward repeat customers and incentivize them to visit regularly.

You’ll need to develop a suite of brand assets to use in your marketing as well, starting with a company logo. You can use a free logo maker to get a professional design in minutes.

Learn more: How to make a website

06. Financial plan

The cost to start a coffee shop business can range from $50,000 for a mobile operation to over $400,000 for a brick-and-mortar location with booth seating and a drive-thru. This hefty expense is just another reason why a financial plan is so important.

The financial plan is the backbone of your coffee shop business plan. It outlines your startup costs, operating expenses, revenue projections and funding strategy. Investors and lenders will closely scrutinize this section to assess the viability of your coffee shop venture, so remember to do the following:

Detail the initial investment required for equipment, interior design, licenses and permits

Estimate ongoing costs such as rent, utilities, supplies and salaries

Provide realistic revenue forecasts based on your expected capacity and customer traffic

Specify how you plan to secure funding

Highlight when you anticipate reaching profitability and generating positive cash flow

By meticulously planning your finances, you demonstrate a solid understanding of the financial aspects of your coffee shop business and showcase its potential for success.

steps to developing a business plan

Coffee shop business plan examples

Below we’ve put together business plan templates for two hypothetical coffee shop businesses, including all the sections discussed in our previous how-to steps.

Coffee shop business plan template 1: Coffee Haven Café

Coffee Haven Café is a charming coffee shop dedicated to delivering a premium coffee experience in a cozy and inviting setting. Our unique blends, ethically sourced beans and commitment to sustainability set us apart in a competitive market. By fostering community engagement and partnering with local artists, we aim to become a cultural hub that brings people together over exceptional coffee. Through strategic marketing efforts and a strong online presence, we project profitability within 18 months.

Company and domain name

Company name: Coffee Haven Café

Domain name: www.coffeehavencafe.com

Our marketing analysis revealed a growing demand for specialty coffee in our target location. We've identified key competitors and highlighted their strengths and weaknesses. Our target audience consists of young professionals and students who value quality and ambiance. By understanding these dynamics, we can tailor our offerings and marketing strategies effectively.

Location: Centrally located in a busy commercial area with high foot traffic

Premises: Rustic and inviting interior design that promotes relaxation and conversation

Equipment: High-quality espresso machines, grinders, brewing equipment and display cases for baked goods

Staffing: Experienced baristas, friendly waitstaff and a dedicated manager to oversee operations

Social media: Engage customers through Instagram, Facebook and X with enticing coffee shots and behind-the-scenes content

Local events: Participate in local festivals, art exhibitions and collaborate with nearby businesses for cross-promotions

Content marketing: Regular blog posts on coffee trends, brewing tips and spotlight features on local artists

Loyalty programs: Offer a loyalty card program with rewards for frequent visitors

Partnerships: Collaborate with nearby bookstores for reading sessions and local influencers for social media endorsements

Startup costs: $70,000 for equipment, furnishings, licenses and initial inventory

Operating expenses: Estimated monthly costs of $12,000 covering rent, utilities, supplies and staff salaries

Revenue projections: Projected revenue of $300,000 in the first year, growing to $450,000 in the second year

Funding strategy: Initial funding from personal savings and a small business loan from a local bank

Profitability timeline: Aim to achieve profitability within 18 months of operation

Coffee shop business plan template 2: Brew & Gather Coffee House

Brew & Gather Coffee House is a community-focused coffee shop aiming to create a warm and inclusive space for coffee enthusiasts. Our commitment to locally sourced ingredients and artisanal brewing techniques sets us apart. By fostering partnerships with neighboring businesses and hosting regular events, we aim to become a staple in the neighborhood. Our projected financials indicate profitability within the first two years.

Company name: Brew & Gather Coffee House

Domain name: www.brewandgathercoffee.com

Through extensive market research, we've identified an opportunity to serve a diverse community seeking an authentic and welcoming coffee experience. We've assessed competitors' offerings and identified an untapped niche. Understanding our target audience's preferences and values will guide our menu and marketing strategies.

Location: Situated near a local park, providing an oasis for relaxation and community gatherings

Premises: Modern yet cozy interior design with flexible seating arrangements to accommodate groups and individuals

Equipment: State-of-the-art espresso machines, pour-over stations and an open bakery display

Staffing: A blend of skilled baristas, friendly hosts and a community engagement coordinator

Social media: Utilize Instagram and TikTok to showcase brewing techniques, share customer stories and host virtual coffee-tasting sessions.

Local events: Host open mic nights, book clubs and workshops to engage the community.

Content marketing: Publish a monthly newsletter featuring coffee culture insights, staff spotlights and local partnerships.

Loyalty programs: Introduce a tiered membership program offering exclusive discounts and early access to events.

Partnerships: Collaborate with local farmers, artisans and musicians to create a truly immersive community experience.

Startup costs: $100,000 for leasehold improvements, equipment, permits and initial inventory

Operating expenses: Projected monthly expenses of $15,000, covering rent, utilities, wages and supplies

Revenue projections: Anticipate revenue of $350,000 in the first year, with a 15% increase in the second year

Funding strategy: Initial investment from personal savings and a crowdfunding campaign targeting the local community

Profitability timeline: Aim to reach profitability within the first two years of operation

How profitable is a coffee shop?

The profitability of a coffee shop can vary depending on a number of factors, including location, business model and marketing strategy. However, in general, coffee shops can be quite profitable.

According to a report by IBISWorld, the average profit margin for coffee shops is 8.33%. This means that for every $100 in revenue, coffee shops generate $8.33 in profit.

Some coffee shops are even more profitable. For example, coffee shops located in high-traffic areas, such as airports and office buildings, can generate profit margins of up to 15%. And coffee shops that sell specialty coffee drinks and food items can also generate higher profit margins.

Here are some tips for increasing the profitability of your coffee shop:

Choose a good location. A good location is essential for success. Look for a location that is convenient for potential customers and has high visibility.

Offer a unique selling proposition. What makes your coffee shop different from others? What can you offer that your competitors cannot?

Provide excellent customer service. This is essential for building a loyal customer base. Make sure your staff is friendly and knowledgeable, and that they are always willing to go the extra mile for your customers.

Market your coffee shop effectively. Let potential customers know about your coffee shop and the unique offerings you have. You can do this through online marketing, social media and word-of-mouth.

Control your costs. Coffee shops have high costs, so it's important to control your costs as much as possible. This means negotiating good deals with your suppliers, managing your inventory carefully and keeping your labor costs under control.

Why do coffee shops fail?

There are a number of reasons why coffee shops fail. Some of the most common reasons include:

Poor location: A coffee shop in a bad location won't attract enough customers to be successful. Coffee shops need to be located in areas with high foot traffic, such as near office buildings, universities and parks.

High overhead costs: Coffee shops have high overhead costs, such as rent, utilities and labor. If a coffee shop can't generate enough revenue to cover its overhead costs, it will eventually fail.

Poor management: Poor management can lead to a number of problems, such as low customer satisfaction, high employee turnover and financial difficulties. Coffee shop owners need to have a strong business plan and be able to manage their finances effectively.

Lack of marketing: Coffee shops need to market themselves effectively to attract new customers and keep existing customers coming back. Coffee shop owners need to develop a marketing plan and budget, and they need to track their results to see what is working and what is not.

Competition: The coffee shop industry is very competitive. Coffee shops need to offer something unique to stand out from the competition.

Coffee shop business plan FAQ

How do you start a coffee shop business plan.

To start a coffee shop business plan, you need to consider the following factors:

Location: Choose a location that is convenient for potential customers and has high visibility.

Target market: Identify your target market and tailor your business plan to their needs and preferences.

Menu: Develop a menu that includes a variety of coffee drinks and food items that will appeal to your target market.

Pricing: Set prices that are competitive and generate a sufficient profit margin.

Operating costs: Estimate your operating costs, such as rent, utilities, labor and inventory.

Marketing: Develop a marketing plan to reach your target market and generate awareness of your coffee shop.

How many cups of coffee does a coffee shop sell per day?

Is a small coffee shop profitable, what percentage of coffee shops are successful, want to cook up another business plan.

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How to Open a Coffee Shop

Vivian Giang

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money .

It's been a few decades since Starbucks emerged from Seattle to take over the world and made a coffee shop on every corner the norm. As a result, the way Americans drink coffee has changed drastically.

This has also created a window for entrepreneurs looking to start a business. While the big coffee chains have expanded, so have specialty, independently run shops. According to an article in the New York Times , Americans drink less coffee today than we did in the 1930s, but we’re drinking higher quality, better-brewed cups. As such, many entrepreneurs today might wonder how to start a coffee shop to serve their own high-quality brews.

how to make coffee shop business plan

How to open a coffee shop in 7 steps

Wondering how to start a coffee shop of your own? These seven steps will take you through everything you need to know.

Step 1: Decide whether you want to open your own shop, a franchise, or buy an existing business.

When it comes to starting a business you usually have at least two ways to go about doing it, and with coffee shops, you've got three. When it comes to how to open a coffee shop you can do one of the following:

Completely start from scratch and open your own shop

Open a coffee shop franchise

Buy an existing coffee shop that's for sale

Each of the options has its pros and cons and varying degrees of work required by you. If you choose to open a franchise you'll be bound by many of the aspects of that franchise like the beans they use and the decor of the actual shop. If you buy another coffee shop you might have less construction to do to set up the space as a coffee shop. These options come with limitations as well.

Step 2: Create a business plan.

A well-thought-out business plan is key to creating any business, and a coffee shop is no exception. If you want to open a coffee shop, you probably already have a love of good coffee. To create a successful coffee shop you have to decide how you'll get other people to love coffee as much as you do. A business plan will help get your ideas focused and in one place. Besides the basics of what your coffee shop will be and the products you'll sell, a business plan also includes a marketing and sales plan, as well as financial projections.

An important consideration you'll need to take care of in the early stages, and that you'll include in your business plan, is to decide on the business structure you want your company to operate as. There are several business entity options you can choose, including a sole proprietorship, LLC, C-corp, and more—and the entity you choose will have both tax and legal implications for your business. It's always a good idea to seek the advice of a business attorney when making these big decisions as you start your coffee shop. if you choose to open a franchise, you might already have a business entity that you have to use.

While creating your business plan, you'll have to come up with a name for your business and an idea of where you want to open your coffee shop. Once you find the perfect location be sure to add it to your business plan, it might happen before or after you've written the plan.

You'll also want to outline the pricing of your products, what goods you want to offer, the type of coffee shop you want to have (sit-down, drive-through), and more. It's a lot to think about, but a business plan is where you can get all of these plans down in one place. Beyond that, if you'll need outside capital to make your coffee shop dreams a reality, you'll need to provide a business plan for funding consideration.

Luckily, there are several options for business loans for a cafe, and whether you're looking for funding to start your coffee shop or want to leave the option open for expansion down the road, having a solid business plan from the start will make the process easier.

Step 3: Find the right location.

This step can not be glossed over and you should take your time and consideration when completing it. The location of your coffee shop can make or break it in terms of success. There are some things to look for when looking for a coffee shop location. Coffee shop location considerations:

Size: You want to make sure enough people can fit in the space without feeling cramped. Coffee shops are relaxing areas where people tend to hang out with friends or colleagues and you want the space to be accommodating.

Accessibility: Make sure your cafe is accessible and anyone can enter.

Parking: Will you be dependent on foot traffic? If not you're going to want to make sure there's somewhere for your customers to park either a lot or street parking nearby. If biking is popular in your area, consider adding a bike rack.

Seating: Will customers be limited to seating indoors or is there some outdoor seating you could set up when the weather is right for it?

Rent: This should be one of your top considerations when deciding on a location. How much a business location will cost you is going to be a significant chunk of your budget and you should be sure to include this in your business plan.

Step 4: Register your business and get the proper licenses and permits.

The city or county where you plan to open your coffee shop will dictate the specifics of registering your business, what taxes you'll be responsible for, any necessary licenses and permits, and more. The details of registering a business vary from state to state, but you will need to apply for an employer identification number (EIN) and establish your business structure before you can start the registration process.

You also need to make sure that since you'll be serving coffee, and most likely some food, that you have the right business licenses and permits for that, as well. Usually, health licenses and permits are necessary for serving food. Other types of business licenses include building, zoning, and land-use permits. Be sure you consult with your local business resources so you have the proper documentation in place before you open your coffee shop.

Step 5: Find suppliers.

Customers are looking for a quality experience when they come into your coffee shop. That means quality ingredients and coffee, but also quality service and experience.

While it’s tough to produce the same quality every time, this is crucial in the coffee business, especially in a time when people are becoming more knowledgeable about specialty coffee. Having consistent and quality providers, from the beans to cups and everything else customers interact with can help keep your coffee shop running smoothly and customer experiences consistent.

When you're first starting your coffee business, don't be afraid to spend the necessary time finding the right coffee supplier for your business. Though if you're starting a franchise, they'll take care of this step for you by having their specific grounds. You may have to try a lot to find the right one that will work for the products you want to offer, at the right price, with the perfect taste.

The other way to create consistency is by training employees extensively. If you want patrons to walk past all the other coffee shops on the block and go into yours, you need to offer consistent quality.

Step 6: Create a warm, inviting environment.

A coffee shop is never just about a good cup of coffee. Many people frequent coffee shops as a place to do work, catch up with friends, or to take a break from the workday.

You want your coffee shop to have a warm and inviting atmosphere that's conducive to meetings, relaxing, and chit chat, but also one that's easy to keep clean and orderly. When choosing how to design the shop, be sure to take into account how many people you want the shop to fit and the kind of atmosphere you're looking to create for them all.

Remember when we were talking about the location of your shop? Here's where that comes in because the location can only do so much work for you. The work you do to design the cafe on the inside will also greatly matter. You're creating an entire atmosphere that also serves a purpose.

Step 7: Adopt a good inventory system.

Pay attention to your inventory. At first, you won't really know how much you need when it comes to things like beans and baked good, you probably won't even know how many cups you need a day. So track these things carefully at first so you can get a good handle on how much you're using.

There are a number of inventory management apps available to small business owners who need a way to manage their inventory and budget. Some point of sale systems also offer inventory management, which is something you might want to consider when choosing one. There are specific coffee shop POS systems out there to consider.

No matter what you choose, you want to make sure you have a way to manage what you need for your business so you don't run out of customer favorites or over-order on what you don't need.

How much do you need?

with Fundera by NerdWallet

We’ll start with a brief questionnaire to better understand the unique needs of your business.

Once we uncover your personalized matches, our team will consult you on the process moving forward.

How much does it cost to open a coffee shop?

We've gone over many of the expenses you'll face when opening a coffee shop. The rent of the location, everything for the interior design, the machinery, the supplies like beans and cups, employees and more will all add up. Some of these things may cost far more than you're expecting them too, a good espresso machine along can run you up $20,000.

In all you can expect that opening a coffee shop will likely cost you upward of $200,000 when all is said and done. This goes for some franchises as well, Dunkin' for example, requires that you have $250,000 in liquid assets to start a franchise with them. You could consider starting smaller, with a coffee cart or a small pop-up location if you're unsure of the cost or if you don't want to dive in headfirst. But know that none of these options will be cheap or require no money up front.

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Start Your Dream Business

The bottom line

Running a small business is no easy feat, but for all of those coffee enthusiasts who have dreamed of opening a cafe of their own, now might be the time. Consumption and interest in the specialty coffee culture has increased steadily in recent years and doesn’t seem to be stopping any time soon.

While competition from bigger chains might have been a problem at one time, modern consumers prefer to support local neighborhood shops—especially if they’re offering what the big chains can’t. So if you've been wondering how to start a coffee shop, start thinking about the above steps to see if this is a feasible business venture for you.

This article originally appeared on JustBusiness, a subsidiary of NerdWallet.

On a similar note...

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How to Write a Coffee Shop Business Plan + Free Sample Plan

Makenna Crocker

Makenna Crocker

8 min. read

Updated February 7, 2024

Free Download:  Sample Coffee Shop Business Plan

Wake up and smell the business potential! In the US, 72% of adults reported drinking coffee in 2022 . Globally, coffee consumption rose to 175.6 million bags of coffee from 2021 to 2022 – that’s up 4.2%. In such a large, steadily growing industry, there are many possibilities for you to find a niche.

But all of that opportunity creates a heavily saturated market. Walk around your downtown and you’re likely to come across at least a few potential competitors. Starting a business in such a competitive space only adds to the risks you face by not being prepared.

So where should you begin? Start by creating a business plan. The planning process will ensure you understand the competitive landscape, price your coffee appropriately, and are ready to adapt to changing consumer preferences. This article will cover the steps necessary to write a business plan for your own coffee shop business.

Need more guidance? Download our free sample coffee shop business plan for a full business plan example that you can follow as you create your own.

  • What should you include in a coffee shop business plan?

Your coffee shop business plan doesn’t need to be hundreds of pages—keep it as short and concise as you can. You’ll probably want to include each of these sections:

  • Executive Summary
  • Company Summary
  • Market Analysis
  • Unique Value Proposition
  • Menu and Services
  • Marketing and Promotion Strategies
  • Operations Plan and Risk Mitigation
  • Financial Plan and Forecasts

Here’s an example of a coffee shop business plan outline. Next, we’ll dive into each of the sections individually.

how to make coffee shop business plan

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  • Carve out time for market research

Seeing cafes on every block is not uncommon in a lot of cities, so you will need to invest time in market research to identify your target customers and help your coffee shop business stand out. 

You can start simply by walking around your area. What do you notice about the other coffee shops? Where are they located in relation to traffic patterns, and how do they appeal from the outside? Then, go inside and take note of their customer service, menu offerings, and ambience. Keeping track of what others seem to be doing well and what could be better will ultimately help your coffee shop stand out.

Consider the neighborhood where you plan to open and what locals will want from your business. Are you located near a university? If so, what kind of drinks are most popular amongst young adults? Are people in your area typically on the go, or do they prefer more of a sit-down experience? 

To gather more insights, you can talk to customers and read industry publications to understand trends. You could even look into coffee shops in your town that have closed to try to figure out why they failed so you can avoid those same mistakes.

  • Focus on what sets you apart

To bring your coffee shop vision to life in a competitive landscape, you need to differentiate yourself in the market. Your business plan is where you focus on developing your coffee shop’s unique value proposition (UVP). You should not only understand, but be able to clearly explain what makes you different from your competitors.

Maybe you have stellar supplier relationships that will let you serve better tasting coffee for cheaper? Or maybe your coffee shop will double as a community gathering place?

Your unique value proposition explains what solves your customers’ problems, the benefits of your product or service, and why your target customers should choose to do business with you. Regardless of what sets you apart, you need to emphasize it across your business.

  • Create an appealing menu

A compelling menu is crucial for any food and beverage establishment. Your business plan shouldoutline your beverage offerings, as well as food if you plan to provide it. And your description of menu offerings should connect to your target market: If you’re catering to busy commuters, you can emphasize quick meals like pastries and to-go options for each of your coffees. If families are your primary market, highlight kid-friendly options like hot chocolate. 

Maybe you can provide large amounts of coffee and pastries for community events or business meetings? If so, include a subsection about these additional services you can provide, since these may be part of your unique value proposition.

It’s also crucial to plan for the design aspect of your menu. If visual design isn’t your strength, mention in the plan the intention to hire a graphic designer for a professional and appealing prototype. Additionally, consider involving an editor for quality assurance – you may be able to find a trusted friend or business partner for this.

  • Utilize marketing and promotion strategies

In a highly competitive space like the coffee business, creating a well-thought-out marketing and promotion strategy is arguably the most important part of planning. Along with reflecting your brand’s unique appeal, the  marketing plan should also be adaptable to your business’s growth over time. Consider including these key elements:

  • Digital Platforms : Outline which social media platforms (like Instagram, Facebook, etc.) will be most effective for reaching your target audience. Include strategies for content, such as promotional posts or interactive engagement.
  • Local Advertising : Discuss the use of physical signage in strategic locations to attract local foot traffic. Mention the design and messaging of these signs to ensure they align with your brand identity.
  • Detail plans for a soft opening or launch event. Consider including community-oriented activities like live music or local collaborations to generate initial interest and goodwill.
  • Describe potential programs for customer retention and engagement , such as loyalty programs or seasonal promotions. Mention the use of automated communication tools (like texts or emails) for keeping customers informed and engaged.
  • Feedback and Evolution: Include a plan for gathering customer feedback and how this will inform future marketing and promotion strategies. Doing this shows adaptability and a commitment to continuous improvement.

Incorporating these elements into your business plan will not only provide an outline for your marketing efforts but also demonstrate to potential investors or partners how you intend to attract and retain customers.

Don’t neglect your operations plan

Just like having a strong marketing plan, staying on top of your day-to-day operations is crucial. That’s why your business plan should include a detailed operations plan .. The operations plan details all of the tasks you’ll need to manage as the owner to ensure you’re running a functional business. 

Who is responsible for each task, and what are your staffing and training requirements? Ensure that you have the right people for the job, the right amount of people to help run each task, and a delegated plan in order to keep your coffee shop business running smoothly.

Consider the potential for equipment breaking and running out of cups, plates, and other inventory. How might things need repaired, and how much inventory should you have on hand to be best prepared? 

Here, you will also want to factor in storage needs for supplies and a layout that supports quick and easy access for staff – proper layout and organization will encourage good customer flow and barista efficiency. Discuss the seating capacity, counter space, and equipment arrangement to ensure optimal service speed and customer comfort.

  • Financial planning is essential

When setting up your coffee shop business, there will likely be more upfront costs. These could include:

  • Coffee bean and food purchases
  • Salaries 
  • Coffee cups and silverware

With all of this in mind, you can create the start of your sales, expense, and cash flow forecasts . They will help give you some answers on how to price things in order to be profitable, and will ultimately tell you whether or not you have a viable business.

On top of startup costs , you will need to take into account recurring costs like recurring coffee beans and ingredient purchases, utility costs and Wi-Fi access for customers. Don’t forget the cost of paying yourself and your employees. Bucket these all into categories so that you can easily keep track of them.

You’ll also want to consider your revenue streams. Will you charge more for milk alternatives? If people want to rent out your space for work meetings or events, what is your rate? 

Going further, when do you anticipate you will break even? Don’t just consider when your revenue costs equal your startup costs, as this isn’t the most accurate. We recommend you do a break-even table twice – once with your assumptions and again with your actual results. We have a full writeup on this if you’d like to dive deeper.

If you’d like extra guidance with forecasting your financials, tools like LivePlan help you do just that.

Learn more: How to Forecast Expenses and Revenue in LivePlan  

  • Understand risks and how to mitigate them

Just like with any business, challenges might arise. Issues with supply chain, service consistency, or poor quality products are just a few of the things that can unfortunately go wrong when running a coffee shop business. 

It’s important to have strategies for long-term sustainability that keep potential risks like these in mind. Documenting things like your training strategy and coffee bean storage protocol will help keep up with proper quality control of the drinks and service you provide. Strategic inventory management will also reduce the chance you run into supply chain or pricing issues.

  • Download your free coffee shop business plan PDF

By anticipating potential challenges, your business plan prepares you for sustainable success. If you’d like some extra help, download our free sample coffee shop business plan – you’ll get a full business plan example that you can follow as you create your own for your successful coffee shop business.

See why 1.2 million entrepreneurs have written their business plans with LivePlan

Content Author: Makenna Crocker

Makenna Crocker is the Marketing Specialist at Richardson Sports. Her work focuses on market and social trends, crafting gripping and authentic content, and enhancing marketing strategy to foster stronger B2B and B2C relationships. With a master’s degree in Advertising and Brand Responsibility from the University of Oregon, she specializes in generating a strong and responsible brand presence through content that positively influences and inspires others.

Grow 30% faster with the right business plan. Create your plan with LivePlan.

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  • Don’t neglect your operations plan

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how to make coffee shop business plan

How to Write a Coffee Shop Business Plan

By Silvia Valencia

how to make coffee shop business plan

Have you always dreamed of opening a coffee shop? Then you’ve come to the right place.

Starting a coffee shop business plan is the first step to success. If you’re planning on raising startup capital by pitching to investors , make sure your coffee shop business plan is ready because they will definitely ask to see it.

If you’ve never seen a coffee shop business plan before, here’s a sample you can use (along with the template below) to get you started. It covers all the basic elements of a proper business plan, including an executive summary, overview and description of a coffee shop business, marketplace information, marketing initiatives, business operations, and financial plans.

In this article, we provide a step-by-step approach on how to write a successful coffee shop business plan. We outline each section needed in a good plan, explain that section’s purpose, and provide an example you can use as a starting point.

6 things to consider before  writing your coffee shop business plan

Before you start actually writing your coffee shop business plan, there are a few things you want to nail down first that will save you time and make communicating your vision a lot easier.

Make sure you can answer each of the following questions:

1. How long should a coffee shop business plan be?

A business plan can be anywhere from a few sheets to hundreds of pages long, depending on the size of your proposed business.

For a relatively small business like a coffee shop it’s best to keep the plan as brief and succinct as possible. We recommend 30 pages or less – especially if you intend to submit it to financial lenders for debt or equity financing. They will be looking for solid research, analysis, and strategy written in a concise form.

2. Who’s going to read your coffee shop business plan?

Take into consideration the audience of your coffee shop business plan. Will you be approaching financial lenders or investors? Or is your plan specifically for you and your management team? Just like creating a marketing plan , you need to adjust your writing style and messaging to match the audience’s interest. Certain sections might need more emphasis over others depending on your primary audience.

3. Where will your coffee shop be located?

If you aren’t ready to choose an exact location for your coffee shop , you should at least know which neighborhood you’re targeting. The location you choose will determine important elements of your coffee shop business plan, such as your competitive analysis and venue type.

4. What is your venue type?

It’s important that you have a clear idea or concept of the type of coffee shop you want to open . What you need to cover in your coffee shop business plan will depend on whether you’re opening a small intimate cafe, gourmet food truck, or craft microbrewery. These can all be considered coffee shops. Sometimes it’s helpful to create Pinterest boards to help you fully visualize your concept.

5. What are your business goals?

Do you have any ideas of what your short- and long-term business goals are for your coffee shop? Are you going to start with one location and then expand a year after launching? Do you want to start off smaller with a food truck and then, once you have enough sales, open a sister coffee shop in a different neighborhood? Be as specific as you can when communicating your vision and the goals you’re aiming to achieve.

6. What are your credentials and experience?

Have you ever worked in the coffee shop industry? Do you have any certifications? Consider the skills and experience you have that would give your audience confidence that you’re the right person for the business.

If you’re confident you have the skills and experience, then it should show in the coffee shop business plan. But if you’ve never spent any time working in the foodservice industry, you may want to get some hands-on experience so that, at the very least, you know what you’re getting yourself into.

5 Tips for Writing a Coffee Shop Business Plan

So now you’re ready to start writing your coffee shop business plan. To make the writing process easier for you, here are five useful tips:

  • Collect relevant resources (in addition to this article) that will help you when writing. This can include how-to guides, research and trends, and sample business plans – real or imagined. You can use all of these as inspiration and include them in the appropriate sections of your business plan.
  • Write down as much as you can without filtering yourself in the first round. Once everything is out, you can then determine which parts are relevant to which part of your business plan.
  • Don’t let yourself get stuck on one section. If you get writer’s block, make a note and move on to the next section. You can revisit it later, once you have more information or clarity.
  • Use visuals such as graphics and images to clarify your message wherever appropriate. As you write your coffee shop business plan, pull images from any Pinterest boards you created while visualizing your venue and concept.
  • All good things take time. So will your coffee shop business plan. Don’t worry if it takes longer than what you were hoping for. As time passes and you continue to work on your plan, you’ll be able to fine-tune your message and express your thoughts in a cohesive and succinct way.

Coffee Shop Business Plan Template

1. table of contents.

Even for a small coffee shop, your business plan is going to be a long document. A table of contents makes it easier for someone to find specific sections as they read through your plan.

2. Executive Summary

While the executive summary should appear at the beginning of your business plan, it’s the last thing that should be written because it’s an overview of the full business plan. It’s the most important part of your business plan and should be no longer than one page. The purpose is to summarize the main points of the plan, which helps save your audience time. They can then review the sections that are of most interest to them if they want to learn more. Remember to keep this section concise yet inspiring.

3. Business Overview

This section should include a list of basic information about your business. Refer to our coffee shop business plan template to see what it should look like when it’s fully fleshed out.

Below are common details that should be included in your plan, especially if you’ll be seeking bank loans or pitching to investors:

  • Legal name of business
  • Trade name of business (doing business as)
  • Business address (or potential business address)
  • Nature of business
  • Structure of business
  • Date business was established
  • Current mailing address
  • Phone number
  • Banking details (branch and banker’s name)
  • Social media handles

4. Business Description

This section is where your coffee shop concept comes to life.

It’s time to describe your business in great detail: elements like what the concept is going to look like, where it will be located, and the kind of vibe or brand you’ll be creating. Your business description provides paint a clear picture of your vision and goals.

Here’s what to include in your business description:

Will your coffee business be a sole proprietorship, partnership, or corporation? What people will be involved and what are their roles? Will some wear multiple hats? Be concise – you’ll go into more detail about the team later on.

Your coffee shop concept is your big idea . Take the time to describe why your idea is unique and what differentiates you from other coffee shops. Why should coffee drinkers choose your shop over the one down the street or two blocks over? Also, consider what kind of experience you want to create for your customers. Having a restaurant is not just about what you serve to customers but how you serve the whole experience.

Mission statement

Your restaurant mission statement  is one sentence that describes what your coffee shop will achieve. Think of your end goal as the ultimate driving force behind your business. Your mission statement should be something that can be displayed on marketing materials, so keep it short and straight to the point. It needs to easily express to people what your business is about.

Short- and long-term goals

In this section, you’ll want to mention any relevant personal and/or business goals. Your short-term goals describe your first year as a coffee shop owner. Long-term goals involve bigger picture thinking. They are things like how to scale your business or expand into new markets. Be descriptive in this section, but also realistic (i.e. stay within the scope of your financial projections ).

Menu and services

Include a sample menu and discuss your concept in greater detail. If you’re going to offer catering, delivery, or any other services, also include details about complimentary parts of the business in this section. Describe anything else you’ll be selling, such as pre-packaged foods, canned or bottled drinks, or retail products.

You probably haven’t secured a location or negotiated a lease just yet. No problem. Instead of those details, mention the neighborhoods you’re considering for your venue and why. Answer the following questions and consider the effects they will have on your business:

  • Attraction: Which features of the neighborhood will affect your coffee shop?
  • Competition: What other coffee shops or related businesses are located in the area?
  • Demographics: What kinds of people live, work, or visit the neighborhood?

Describe your concept with as much visual detail as possible. Communicate why these details are important and how they relate back to your brand. If you’re working with a design agency or interior designer, mention them in this section and include their visual proposals or mockups.

Business description summary

This section covers a lot, so briefly sum it all up at the end. The business description tends to be filled with a lot of necessary details, so a summary will help your audience understand the main points.

5. The Marketplace

For this section of the coffee shop business plan, you want to demonstrate that you have thoroughly analyzed the target market and can prove there is a demand for your business.

A good way to gather intelligence is to do a competitor analysis . Visit your competition, document their menu items, marketing tactics, business practices, pricing, and brand positioning, then analyze your findings from a variety of different angles.

You can also ask people in your prospective neighborhood about how businesses perform in that area. By gathering as much information as you can, your marketplace assessment will be realistic and paint a clearer picture of how your business can be successful.

The marketplace section is another lengthy part of the coffee shop business plan, that includes the following components:

Market segment

In this section, you should provide an overview of your target audience. Consider details like demographics, psychographics, and segments of your target market.

It’s time to put your target customers under the microscope, show how well you know them. What types of people will frequent your coffee shop and what similarities/differences do they share? Get qualitative and quantitative data, and reference external resources that provide statistics about your customer segments and any other relevant information. Note that each customer segment within your target demographic will most likely have specific needs.

Market Trends

Include relevant statistics about past and current trends within your targeted marketplace. Anything that relates to the demand for a coffee shop business, as well as social and economic factors that have affected similar businesses in the area. Also mention if you’ve conducted your own research or hired a vendor to conduct research on your behalf.

Competition

In this section, you’ll want to be specific about who you consider to be competition. You’ll have both direct and indirect competition within your chosen neighborhood. Your direct competitors are the coffee shops that offer similar customer experiences and types of cuisine. Indirect competitors may be different from your coffee shop concept but still compete for your target market’s attention and spend.

Now that you’ve analyzed the competition, you should be able to articulate what makes you stand out from the others. What does your coffee shop offer to your target audience that no one else currently provides? Why should someone choose your business over another?

Opportunities

Taking into account your competition and customers, you should see where the gaps lie between supply and demand. Use this knowledge to fine-tune your concept and provide a better option for customers. From the menu to opening hours, whatever your coffee shop can do better than everyone else should be highlighted in this section.

Now consider the flip side: what advantages do your competitors have over your business? What do they offer to the market that your coffee shop doesn’t? Provide rationale as to why your coffee shop faces these barriers and, most importantly, how you’ll tackle them once you’re officially open.

Marketplace summary

Time to sum it all up. Expect this section to be a long one, because you’ve got to summarize everything you’ve outline in regards to your marketplace. Highlight the pieces of information that will have the most impact on your audience, such as the demographics of your target market, advantages, and opportunities.

6. Marketing

You may be an amazing barista who can make a killer cappuccino, but without consistent customers and sales, your business isn’t going to last for very long. You need a marketing strategy to keep people coming through the doors.

In this section, we’ll provide an overview of what to include in your marketing strategy, which you can use later on as the framework for your full restaurant marketing plan .

Positioning

Describe how you’ll appeal to your target customers and stay top of mind. Use the differentiators you outlined in the marketplace section to guide your positioning strategy. What do you offer that your target customers can’t get anywhere else? How will you communicate these offerings?

Describe your pricing strategy and how it compares to competitors. The most common question small businesses owners have is, “How do you know what price to charge?”

Questions that will help you decide on a pricing strategy include:

  • What are your food costs? (the total amount spent on food and beverages)
  • What are your food portion costs? (the sum total of all ingredients in one menu item)
  • What is the market price of similar menu items? (i.e. your competitors)
  • How does your pricing compare to the market price?
  • How is your pricing competitive?
  • What kind of return on investment do you expect with this pricing strategy, and within what time period?

Once you’ve determined your pricing strategy, make sure it aligns with your financials. The prices you charge have to be competitive but still allow you to make a reasonable profit.

Online promotion

  • Social Media: If you plan on creating and maintaining social media accounts like Twitter, Instagram, and Facebook, explain how you’ll use them to promote your business and brand.
  • Website: Describe your website’s overall concept and how it aligns with your brand. Provide visuals of the main elements and design style. Also, mention if you plan to built the site in-house or pay for professional services.
  • Advertising: List all of your paid digital promotions such as review sites, email marketing, and social media ads, as well as any agencies you’ll work with to develop and execute your digital marketing initiatives.

Traditional promotion

Will you be hosting an event for coffee lovers? Running a free coffee for a month contest? What about mailing printed ads to tempt locals with photos of your pastries? It’s always a good practice to have a mix of promotional tactics, so if you plan on utilizing traditional channels as well as digital, list all your planned traditional ones here.

Marketing summary

Again, here’s your opportunity to briefly summarize your overall marketing strategy and describe which channels you’ll be investing in the most. Emphasize why your marketing strategy is the best approach for both the type of coffee shop you’re opening and the neighborhood.

7. Business Operations

You’ve described your vision, the marketplace, and how you plan to market your business. Now it’s time to outline how you’ll actually execute your plan. This means outlining who will operate the day-to-day of your coffee shop.

Describe the main business management categories relevant to your coffee shop and identify the core team members who are going to have responsibility for each category. Introduce everyone on your payroll, from your restaurant consultant to management team to star baristas. List everyone’s qualifications, skills, and responsibilities, placing emphasis on how each role will help you reach your business goals.

List your suppliers according to type. Include descriptions of how each supplier will serve your coffee shop’s needs , as well as their credit and payment terms. This will include everything from food to technology to takeout coffee cups – even landscaping, if your location needs it. Consider how these suppliers may fit into your overall brand, in terms of what quality they are and how they’re sourced.

Since your coffee shop needs insurance coverage , conduct research to determine what’s mandatory. From general liability to workers’ compensation, getting the right insurance will help you sleep at night knowing you’re covered if something goes wrong (a big knock on wood here). Be sure to check with your city’s requirements because these requirement will vary by location. Also, compare quotes from insurance providers. List each type of insurance your coffee shop will need and include what’s covered.

Figuring out what licenses your coffee shop will need is similar to insurance requirements (though this list may be longer). Required licenses and permits can be everything from a business license to food handler permits to music licenses. Start your research as soon as possible by checking your local government office website. List all of the licenses and permits required for your coffee shop and staff in this section.

Business operations summary

Summarize the main points discussed in the Business Operations section. This should be fairly straight forward, as it’s more fact-based than other sections.

8. Financials

The financial plan is the most important section of your coffee shop business plan – especially if you need debt financing or are trying to pitch to investors. Your financial plan has to demonstrate your business’ potential for growth and profitability. To do this, you will need to document your forecast in four main parts:

  • Revenue (forecasted sales)
  • Controllable costs (food and beverage costs, cost of labor)
  • Expenses (rent, supplies, utilities, marketing, etc.)
  • Start-up costs (costs related to opening your coffee shop, such as capital improvements and training)

For new businesses, a good rule of thumb is to underestimate revenues and overestimate expenses – the age old “under promise, over deliver” strategy.

We’ve created a forecast within our coffee shop business sample plan to demonstrate what numbers need to be included. Once you understand the sample forecast, you can then create your own forecast sheets and add in your numbers to project how profitable you’ll be.

9. Coffee Shop Business Plan Summary

Your business plan summary needs to tie together the overall message you’re trying to communicate. Use this final section to highlight how your coffee shop is different from what’s currently available in the market. It’s an opportunity for you to reiterate the most important points about your business.

Make sure to include the following sections:

  • Why your business will be successful: In a few sentences, repeat how your coffee shop is different and why your business will work.
  • What you need to be successful: If you’re asking for funding, repeat that ask here.
  • A thank you note: Thank your audience for reading your coffee shop business plan and remind them that you value their time and feedback.

If you’re thinking about opening a coffee shop then creating a business plan needs to be at the top of your priority list. Remember: you’re building a foundation for success. This includes saving money – because you’ll have your financials organized – and being able to actually get funding from banks and investors.

It’s a lot of work, yes. But keep in mind that you’re working toward making your dream a reality. Any time you can put in now, and we highly recommend additional research wherever possible, will benefit you on the other side – from the first cup to that last drop.

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Silvia is the former Digital Marketing Manager for TouchBistro. During her time with TouchBistro, she managed and coordinated content for the RestoHub blog.

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The Ultimate Coffee Shop Business Plan and Template

The Ultimate Coffee Shop Business Plan and Template

Coffee Shop Marketing Ideas to Supercharge Your Business

If you are looking to write a coffee shop business plan, you have come to the right place.

A coffee shop business plan is an essential tool for coffee shop owners or people who want to open a coffee shop. A business plan will help you plan your strategy for success and act as a guide as you look to build your coffee shop.

In this article, we’ll look at why you should write a business plan for your coffee shop or cafe, as well as provide you with a sample and a template that contains inspiration for the things you should include in your coffee shop business plan.

Table of Contents

  • 1 Why Write a Coffee Shop Business Plan?
  • 2.1 Executive Summary
  • 2.2 Company Overview
  • 2.3 Market and Customer Analysis
  • 2.4 Sales and Marketing Plan
  • 2.5 Management Team
  • 2.6 Financial Plan
  • 3 Wrapping Up

Why Write a Coffee Shop Business Plan?

Latte on a Table

The basic idea behind a coffee shop is simple. The business needs to sell enough coffee products to cover costs and make a profit. However, many variables will define whether your business is successful.

A coffee shop business plan will help you plan a strategy for success. It will consider factors such as opportunities, risks, and how you will market yourself . By having a good idea of this before you start a coffee shop, you will be better placed to overcome or avoid any difficulties.

Here are some examples of how a business plan could help iron out any difficulties:

  • While creating the market analysis section, you may decide that competition is too intense. If this is the case, you could look for a new area with fewer competitors or find a way to make your coffee shop business stand out.
  • By creating a marketing plan before you open, you can put yourself in an excellent position to make sales from the moment you start a coffee shop.
  • By creating cash flow projections, you will be able to spot any potential financial issues well before they come to light, preventing cash flow problems.

Without a business plan, you would either not know about the potential difficulties listed above, or you would be aware of them but lacking any defined strategy for overcoming them. By creating a coffee shop business plan, you can tackle issues with a clearer head.

Business plans are also essential documents if you plan to apply for funding for your coffee shop.

You’ll likely need to submit the business plan to the bank when applying for a loan, or to investors when applying for equity funding. Having a well-thought-out business plan shows you have done your market research and analyzed your idea which helps give investors an overview of the risks and potential rewards of investing.

If you are going to use your business plan to apply for funding, you’ll need to go into a little more detail about the financials of your business. This will include your income and expenses and you’ll also need to include a section that discusses how you will use the money you’re raising.

Coffee Shop Business Plan Template

Trendy Coffee Shop

A Google search will reveal differences when it comes to the exact sections you should include in your coffee shop business plan.

Nonetheless, a coffee shop business plan template will include the sections listed below. In this part of the article, we’ll go through a coffee shop business plan template and discuss what you should include in each section.

Executive Summary

The executive summary is a short overview of your coffee shop business plan. It should include all the important details about your business. When deciding what to include, think about what you would want someone to see if they told you they would only read this one section of your plan.

Open your executive summary with a statement about what your coffee shop business is all about. Talk about what it will offer that is unique and mention why you think it will be successful. Is it the only coffee house in town, for example?

Coffee shop name: AI Coffee Shop

Executive Summary:

AI Coffee will serve high-quality coffee to office workers and business people who work nearby. We will sell espresso-based drinks with a focus on providing quality at speed. We will sell coffee to take away as well as to eat in, with an indoor seating area with space for 25 customers in our coffee shop.

While there are other coffee shops in the area, we believe that there is demand for more — especially ones that focus on a high-quality product. We will also provide a light lunch menu and pastries that we believe will differentiate us from other coffee shops in the area. 

Company Overview

Barista Holding Latte

In the company overview section, you should include practical details about your coffee shop business. This will include:

  • The structure and ownership of your coffee shop
  • The staff you plan to hire and what you will pay them
  • Your company’s mission statement, and startup expenses

While this may seem like a lot of work, the good news is this also serves as a way to kill two birds with one stone. As you flesh out your company’s goals & vision statements, it’s important to track this information in an internal wiki . Not only will this help your business stay true to its course, but it can also serve as a great resource for your staff.

AI Coffee will be a privately held company owned entirely by Mr Smith, who will also manage the coffee shop. We will hire two full-time employees with at least two years of barista experience, as well as four part-time employees to help during busy periods.

Startup costs for the coffee shop will be $70,000, which will be spent on rent, renovations, and purchasing equipment. The owner has put up half the money and has borrowed half from a bank. Based on annual sales of $160,000 and after costs and wages, we expect to be profitable within the second year. 

Market and Customer Analysis

In the market analysis section, you should include details about the local market. This can include information on competitors, such as other coffee shops or any fast-food joints, restaurants, or bars that you think will be competing for your coffee shop’s money.

You should also outline what makes your coffee shop business unique and why you think it can be successful despite the competition. You can also include wider information about the coffee industry.

In the customer analysis section, you need to include information about your target market. Include details on who they are and why you think they will like your coffee shop, with metrics where possible. If you performed market research before starting your coffee shop business plan, include that here.

Market Analysis

The coffee industry is expected to keep growing between 2020 and 2024 in the U.S. Research suggests that coffee is one of the most consumed beverages in the country, with the average person drinking two cups per day. We believe that this growth, plus the high volume of coffee people drink each day, makes opening a coffee shop a good business opportunity . 

Competitor Analysis

AI Coffee will be located in a vibrant district that is seeing offices open up and new companies move in. There are currently two other coffee shop competitors in the immediate area, but we believe there is room for more.

Our shop’s main advantages are that it is closer to a new office building than the other shops. We also plan to differentiate ourselves by offering a small lunch menu, unlike any of the existing coffee shops, as well as various customer loyalty schemes . 

Customer Analysis

The location of the coffee shop has high footfall, especially before and after work and during lunchtimes. The area has a high proportion of local professionals who can afford to spend money on coffee and other drinks. 

The office blocks in the immediate vicinity are home to around 2,500 people. There are also other buildings being developed nearby. The location is also close to shopping and entertainment districts. We expect to receive significant revenue from passersby, who will keep us busy during the day. 

Sales and Marketing Plan

Business Plan Doc

Before you start a coffee shop, you should have a clear idea of what your business’s sales strategy will be.

Your sales strategy contains practical details on how you will handle sales. You should also include sales forecasts and how you have come up with these forecasts. In this section, you should include information about the products you will sell and your pricing strategy.

Your marketing plan will discuss the strategies you will use to get customers through the door. Discuss your budget and expected returns on investment. If you have a particularly complex marketing plan, you may want to create a separate document for this and only include the highlights in your business plan.

AI Coffee will open from 7.30 a.m. until 7.30 p.m. seven days a week. We expect the hours immediately before and after office hours, as well as between 12 p.m. and 1 p.m., to be the busiest of the day, with much of our sales being to take out. 

We will use a commercial espresso machine and we expect to be able to produce up to a maximum of 70 cups of coffee per hour, which should be sufficient during busy times. 

We will sell our espresso-based drinks and tea at between $3 and $6, depending on the drink and the size. We will sell pastries at between $2 and $5, as well as light meals at between $7 and $12. These meals will be packaged so customers can either eat them on-site or take them away. 

We expect to generate around $730 per day from food and drink sales. 

Marketing Plan

We will market our coffee shop to customers in the nearby area through display marketing in relevant locations. We will also use social media marketing to target people nearby, and we will connect with people through our social media accounts. We will use these accounts to keep customers updated with new menu items as well as offers and discounts. 

We will also create a website and an app, which we will use to run a customer loyalty scheme . We will provide the option to order coffee through the app and pick it up at the shop. We think this will appeal to busy professionals. 

Our marketing will focus on the quality of the coffee we sell, as well as the benefits of our shop to office workers ( in-app ordering ). During the week after we open, we will offer substantial discounts on coffee to attract people to our business. This offer will be central to our marketing during this period. 

We will encourage repeat customers using a loyalty scheme that will give them a free cup of coffee when they buy eight drinks.

Our marketing budget will be $500 in the first two months, but we will cut this down to around $350 a month after that. 

Operating Plan

Barista Making Latte

The operating plan will include details of how you will run your coffee shop. This will include costs, as well as specifics about things like opening times, food and drink production, prices, and more.

It will also allow you to spot any potential conflicts. For example, if you plan to serve 150 office workers between 7:30 a.m. and 9 a.m., can you do it with only two members of staff or would you be better off hiring another employee?

You can also use this section to explain any licenses or certifications you need to get before you open your shop, as well as how you will train employees.

We will open from 7:30 a.m. to 7.30 p.m. We will always have at least three staff members in place to take care of making coffee, process sales, and keep the coffee shop tidy.

We will buy our coffee wholesale from a supplier that specializes in high-quality coffee. This coffee will cost $40 per five-pound bag. We will keep enough coffee in stock to last for at least one week. 

In terms of equipment, we will use a commercial grinder to grind beans before making each cup. 

We will buy pastries and light meals from a local supplier who will also take care of the packaging. We will receive a daily delivery at 7 a.m., thirty minutes before the shop opens. 

We will thoroughly clean up the shop after closing to ensure it is ready for the following day. We will build HACCP processes to stay compliant with food safety regulations. All members of staff will receive training so they know about these processes.

Management Team

In the management team section, you should include who the business owners are and who will manage your coffee shop. You should write about any experience or qualifications they have that will help make them successful.

If the owners won’t be managing the coffee shop, you should include details about who will take care of the day-to-day running of the business. In this section, include how much you will be paying each of the management team as well as how any profits will be shared amongst the owners.

The owner will also manage the coffee shop. The owner has over ten years’ experience working in coffee shops, including six years in various management positions. AI Coffee will also hire two full-time employees. These employees will have at least two years’ experience working in a coffee shop. We will pay each full-time employee $22,000 a year.

We will also hire four part-time employees with or without experience to work at weekends and provide cover during the week. We will pay these employees $10 an hour. 

Financial Plan

The final section of the coffee shop business plan is the financial plan. Here you need to go into detail about how your business will be financially successful.

Include operating costs (this includes the cost of equipment), loan repayments, cash flow and expected revenue (in the first year, especially). Also, include a balance sheet analysis that shows how much revenue you need to take in to become a profitable coffee business.

In this section, we will explain our financial plan, including costs, expected sales, and profit. We will also include a balance sheet. We believe this plan accurately illustrates why AI Coffee will be financially successful. 

ADD FINANCIALS 

Wrapping Up

That’s all for our coffee shop business plan guide. We hope that this has equipped you with enough knowledge on how to start a coffee shop and will help you with your business planning.

To find out more about getting a business up and running, check out our guides to writing a business proposal in 2019 and writing a small business marketing plan.

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How to Write a Coffee Shop Business Plan

By Shannon Mulligan

2 People sitting in coffee shop

Opening a coffee shop is an exciting endeavor. But before you can open your doors and pour that first cup of joe, you need a coffee shop business plan.

But what is a business plan? Why is it important? And do you really need one?

We’re breaking down everything you need to know so you can brew up your own coffee shop business plan with ease.

What is a business plan for a coffee shop?

A coffee shop business plan is a document that covers your business goals and everything you’re going to do to reach them. 

A business plan goes into all the details about your business, from the location of your coffee shop to where you’re going to source your coffee beans. Put simply, it breaks down how your coffee shop is going to be a success.

Plan for success.

Writing out a coffee shop business plan can feel a bit tedious and unnecessary. And we won’t lie, they do take a bit of time and effort. 

But every business, no matter big or small, should have a business plan in place. A business plan for your coffee shop will help you:

  • Set business goals and keep you on track to reach them. A business plan acts as a roadmap to help your coffee shop business become (and stay) successful.
  • Identify any gaps in your business ahead of time. We’re only human. We all miss things from time to time. A well-written business plan can help you catch any mistakes or potential problems before they cost you.
  • Manage your to-do list before opening your coffee shop. Opening any business is a huge undertaking. A business plan covers all your bases from location to hiring , so you don’t miss anything before opening day rolls around.
  • Secure any financing or loans you might need. Banks or investors often want to see a business plan before they’ll offer you loans or even financial products like a business credit card.

Things to consider before you start.

Now that you know that you need a business plan, it’s time to grab your favorite cup of coffee and start thinking about the important stuff.

To help, here are some things to consider before you start writing your business plan.

  • What will make your coffee shop business successful? Will you offer a unique specialty coffee selection? Are you going to open in a location with a high demand for coffee?
  • Who is the target audience for your business plan? Different stakeholders will likely have different goals when reading your business plan. Banks and investors might be more interested in your financial forecasts. Meanwhile, potential suppliers might care more about your product offering to make sure that your coffee shop is a good fit for their products 
  • What information or research will you need to create an informed business plan? A coffee shop business plan will look different than that of a salon or even a bakery. Take some time to think about what information you’ll need to research. For example, before you can write your business plan, you’ll likely need to know the cost of a coffee maker or the average hourly wage of a barista .

How to write a coffee shop business plan in 7 steps

If you’ve never written a business plan before, it can feel more complicated than a grande mocha frappucino with extra whip, hold the syrup. But don’t worry, we’re breaking down the key sections of a coffee shop business plan, so you know exactly how to get started.

Here are the 7 steps and sections you’ll need to write your coffee shop business plan.

1. Executive summary

This is a high-level overview of your coffee shop business plan—the TL;DR of the business plan if you will.  Here, you’ll want to outline the important details in your business plan, but also tell an engaging story that makes the reader want to dive into the rest of your business plan.

Tip: This is the first section someone will read—but you don’t have to write it first. It can be helpful to come back to this section once you’ve finished the rest of your business plan.

2. Company overview and description

This next section in your coffee shop business plan is an overview of your business and your goals. 

In this section, you should answer questions like:

  • Who’s the founder or business owner? (AKA who are you and what is your background?) 
  • Why did you decide to start a coffee shop?
  • What’s your vision for your coffee shop?

3. Market analysis

A market analysis in a business plan helps position your coffee shop against other coffee shops, You want to show how you measure up to competitors or similar businesses. 

For example, as a coffee shop owner you might identify competing coffee shops in the area, or even other competitors like fast-food chains. In your market analysis, you might even look at other successful similar businesses that you can use to show why your coffee shop will be a success. For example, let’s say you’re opening a coffee shop that’s open 24 hours. You can use examples of other 24-hour coffee shops in other areas that you can model your business after.

4. Business offerings

This is where things start to get exciting—you finally get to talk about coffee! 

The business offerings section of your business plan should include everything that you’ll offer to potential customers. For a coffee shop, this will likely include your potential coffee menu.  But if you have other products or services—like selling coffee beans or offering coffee machine repairs—you’ll want to include those here too.

5. Management and operations

Here’s where you’ll cover the day-to-day management and operation of your coffee shop. For example, you’ll want to outline details like: 

  • The expected costs of operating your business 
  • How many employees you’ll hire
  • Your point of sale (POS) system
  • How you’ll manage inventory

6. Marketing and public relations strategies

In this section, you should explain how you plan to spread the word. 

Will you hire a marketing agency ? Will you mail out flyers? Do you have any media connections that will help you earn PR?

Basically, you need to show that you have a plan for promoting your business.

7. Financial projections

Last but not least, it’s time to talk money. 

Financial projections provide insight into your revenue and expenses over the short and long term. They aren’t an exact science, but you’ll want to provide an educated estimate. Your financial projections should typically include:

  • Your start-up costs: This includes any one-time costs that you’ll incur to open your doors. For example, renovating the interior of your coffee shop.
  • Operating costs: This includes expenses like rent, marketing, and utilities. You’ll also need to consider materials and supplies, such as coffee and cups.
  • Labor costs: This is the cost of employing any baristas, hosts, or cashiers. For example, wages, cost of employee benefits , and hiring costs.
  • Forecasted revenue: This includes any money you’ll earn from coffee sales or any other products and services you might offer.

The goal is to show that your coffee shop business will be profitable.

Let’s get things brewing.

Business plan written and ready to go? It’s time to start growing your coffee shop. From hiring your first employee to opening your second coffee outpost, Homebase is here to help.

Homebase is an all-in-one employee management app that helps small business owners manage hourly employees better and smarter. 

With Homebase, you can:

  • Create employee schedules in minutes
  • Track employee time and run payroll right from your phone
  • Hire and onboard employees for your coffee shop

Coffee shop business plan FAQs

Do you need to create a business plan for a coffee shop.

Yes. Every business, including a coffee shop, should have a business plan. Your business plan should include an overview of your business, what products and services you’ll offer, how you’ll manage and market your business, and financial projections.

How profitable is opening a coffee shop?

How profitable opening a coffee shop will be can depend on several factors. But generally, coffee shops can be a pretty profitable business. A business plan can help you project your revenue, costs, and profit—so you can feel confident growing your coffee shop.

How do you start a business proposal for a coffee shop?

Here are a few steps for how to start writing an effective business proposal for a coffee shop:

  • Start with an executive summary.
  • Create your coffee shop company overview and description.
  • Do a market analysis of competitors and similar businesses.
  • Decide on your business offerings.
  • Put a plan in place for managing and operating your business.
  • Create a marketing and PR plan.
  • Forecast your sales and business costs.

Remember:  This is not legal advice. If you have questions about your particular situation, please consult a lawyer, CPA, or other appropriate professional advisor or agency.

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How To Create A Coffee Shop Business Plan: Step By Step

Coffee shop business plan

Opening a coffee shop is both exciting and challenging.

If you want your business to succeed, learning how to write a coffee shop business plan is important .

Coffee shop owners enjoy a great deal of freedom when it comes to the products and services they offer, the decor within the establishment, the people they hire, and many other aspects of the business.

Even small coffee shops can turn a substantial profit. Why?

Well, coffee shops also add value to the surrounding community, giving residents a safe, uplifting place to gather.

However, some coffee shops will fail .. In fact, the U.S. Small Business Administration reports that approximately one-third of small businesses will fail within the first two years.

By the end of five years, half of all small businesses will fail. To give your coffee shop the best chances of success from the first moment the doors open, you need a solid business plan. To create an effective business plan, follow the steps below.

Competition

Company overview, exit strategy, step 1: brainstorming and market research.

Before you begin writing your coffee shop business plan, spend some time learning about business plans in general. Business plans for all types of businesses usually have six different sections: executive summary, opportunity, execution, company and management summary, financial plan, and appendix.

You should have an executive summary at the beginning of your business plan, although it may well be the last part of the plan that you write.

It is also a good idea to spend some time brainstorming basic ideas for your new coffee shop and performing market research. Write down any ideas you have for the business so you can refer to them later. As you research the market, be sure to focus on your specific region for the best results.

If other people will have a stake in the business, consider including these individuals in the process of brainstorming and writing the business plan.

Step 2: Opportunity Section

The next step in completing your business plan involves constructing the opportunity section of the document. This section focuses on defining several key components of your business, including the products you intend to provide, the problems you will solve within the community or market, your target consumer, and your competition.

Identifying Problems And Solutions

Begin this part of the plan by outlining the problem you will solve for consumers and how your solutions will be different from the competition. Some examples of problems a new coffee shop may solve include:

  • Consumers have no access to gourmet coffee within a reasonable driving distance.
  • Consumers lack good places to congregate in town.
  • Consumers have access to inferior coffee and/or bakery options only.
  • The area’s coffee shops have poor service, high prices, or some other characteristic that causes problems for customers .

Now, describe the strategy you will use to solve the problem you have defined.

For example, if you are establishing the town’s first coffee shop, you may be hoping to provide consumers with access to gourmet coffee and bakery products closer to home. On the other hand, if you will be competing with other coffee shops in the area, you may be hoping to provide better quality products, a better atmosphere, and/or better prices.

Target Market

Analysis about the target market

Your business plan’s opportunity section should also define your target market. Although you may be hoping that your new coffee shop will appeal to everyone in the area, you need to narrow down this target market, so you can focus your efforts on the people most likely to frequent your establishment.

For example, your target market may be young adults between the ages of 18 and 35.

Alternatively, you may be looking to advertise as a family-friendly establishment, focusing your efforts on people with children. In some cases, you may define two or more market segments you hope to target.

To complete the opportunity section of your business plan, take some time to research and describe your coffee shop’s competition. Are there other businesses in the area offering the same types of solutions?

Examples may include small coffee shops, as well as chains. If you plan to sell baked goods along with coffee, you may consider local bakeries or counter service restaurants as competition as well.

Step 3: Execution Plan

The execution section of your business plan focuses on the exact strategies and tools you will use to bring your coffee shop vision to life. This section will include information about marketing plans, sales strategies, the specifics of your operations, and your goals and objectives for the business.

This section of your business plan is one of its most important components, as it gets into the details as to how you plan to run your business and achieve success.

Marketing Plan

The purpose of this part of your business plan is to determine how you will reach your target market and draw them into your coffee shop. This plan should include details about the pricing structures you will use for the different products you serve, as well as information about your advertising strategies.

Begin the marketing plan by crafting a position statement. This statement describes how you will present your coffee shop to customers and how you will set yourself apart from the competition.

For example, your position statement may describe your business as a high-end gourmet establishment with quality products that aren’t available anywhere else.

On the other hand, if you are hoping for a more casual coffee shop, your position statement may describe your establishment as low-key and more affordable than other options in the area.

Your marketing plan also must include a pricing structure. As you determine prices for the different products you intend to sell, remember that prices should cover your costs, comply with market rates for the same product, and turn a profit. Your pricing structure will be intricately tied to your positioning statement as well.

Finally, spend time developing a strategy for advertising and promoting your coffee shop to the public.

The operations section of the business plan lays out the details of your business’s day-to-day operations. Having a solid operational strategy will make a significant difference in the efficiency and profitability of your establishment. Subsections that should be covered in this part of the business plan include:

  • Sourcing – Before opening a coffee shop, you will need to find sources for the ingredients in your products, including coffee and any food products you want to serve.
  • Milestones – Your milestones are your planned goals that indicate what you want to accomplish with your coffee shop over time. For example, you may indicate that you want to open by a certain date or serve a specific number of customers within a certain amount of time.
  • Metrics – The metrics section of operations will indicate how you plan to measure your coffee shop’s performance. Examples of metrics include revenue, profit, number of customers served, and number of repeat customers.
  • Assumptions and risks – The assumptions and risks section outlines the factors you assume will support your business, as well as the factors that threaten the success of your business.

Step 4: Company And Management Summary

The company and management summary covers the structure of your business and names the key players. In a smaller coffee shop, this section of the business plan may be relatively short. However, you should still list the people who are invested in the success of the establishment.

Team Overview

The team in charge of your coffee shop may consist of the owner as well as the people you have hired to act as managers. If you have not yet hired anyone to act as a manager, you can list the qualifications you hope to see in prospective managers instead.

In fact, if you haven’t hired anyone yet, constructing this part of the business plan is an exercise that will help you figure out exactly how many people you will need to hire before your coffee house can have its grand opening.

In this section, you can include a mission statement that describes the way you will approach customer service. Ideally, this statement should be only one or two sentences in length.

Your company overview can also include information about the business’s location and its legal structure. If your coffee shop has an interesting backstory, you can include a subsection on company history as well.

This section is optional for many coffee shop businesses, but it is a good opportunity to solidify your business’s identity and purpose. If you are seeking help from investors, including this section in the business plan can improve your chances of success.

Step 5: Financial Planning

people talking about financial plan

The last major part of your coffee shop business plan deals with finances. For many people, this is the most difficult part of the plan to write. However, because it will play an important role in the success of your coffee shop, having a solid financial plan is essential.

In order to construct your financial plan, you need to draft several financial statements. These statements include:

Sales Forecast

The coffee shop’s sales forecast is designed to predict how your sales revenue will look over the first few years of your business. If you don’t have much experience in the coffee business , it may be difficult to guess how much you will expect to sell.

If you are not sure how to begin, you can start with average sales information for other businesses in the area and adjust it based on different factors, such as the fact that your business will be new and won’t have regular clientele immediately.

When constructing your sales forecast, remember to take the direct expenses you will incur to make your sales into account. These expenses, which are also known as the “cost of goods sold,” will include any expenses you incur when creating your menu items.

Examples of direct costs include the cost of ground coffee, syrups, and bakery product ingredients. Do not include expenses that are not directly related to products, such as the cost of business insurance or the wages you pay to employees.

Personnel Plan

The personnel plan you create for your coffee shop will include detailed information about the expenses related to employees. These expenses include the wages you will pay as well as other costs such as insurance and payroll taxes.

Although larger businesses may break this information down based on categories of people, smaller coffee shops will usually list employee costs on an individual basis.

Profit And Loss Statement

Your profit and loss statement is the financial statement that demonstrates whether your business is making a profit. If your business does not make a profit, this statement will demonstrate the size of the loss.

Because you have not yet started operating your coffee shop, all of the information on this sheet will be hypothetical when you create your business plan. However, this statement still has value for planning purposes.

Your profit and loss statement will pull information from the two financial statements you have already created (the sales forecast and personnel plan). It will also incorporate other information that hasn’t been covered yet, such as the other expenses you will incur while running your business. Examples include building rent, utilities, and insurance expenses.

In addition, your profit and loss statement should include a final figure that takes all of your hypothetical revenue and expenses into account and calculates either a profit or a loss.

Specific components of a profit and loss statement include:

  • Income – This will include the estimated amount of money you expect to bring in from coffee sales and any other source.
  • Cost of goods sold – This figure will include the cost of ingredients and other items you must purchase in order to make and serve your coffee, bakery items, and anything else your coffee shop sells.
  • Operating expenses – These expenses are indirect expenses associated with running your coffee shops, such as the cost of insurance, rent, and wages paid to baristas.
  • Gross margin – Your coffee shop’s gross margin can be calculated as the cost of goods sold subtracted from its total sales.
  • Miscellaneous expenses – If you have expenses related to depreciation, taxes, interest, or a similar cost, list them here.
  • Total expenses – This figure is the total of all operating expenses and miscellaneous expenses for your coffee shop.
  • Operating income – The operating income is your coffee shop’s earnings before taxes, interest, and other such expenses have been subtracted. To calculate this figure, start with your sales total and subtract the cost of goods sold and total operating expenses.
  • Net profit or loss – Your net profit or loss is the bottom-line figure that tells the exact amount of profit or loss for your coffee shop.

Balance Sheet

balance sheet

Your coffee shop’s balance sheet is a basic overview of the business’s financial health . This statement will list all of your company’s assets as well as its liabilities. Assets may include a building (if owned) and equipment. Liabilities include any unpaid debts, such as business loans and outstanding employee wages.

Cash Flow Statement

Your business’s cash flow statement is designed to track the flow of cash in and out of your business over time. Most cash flow statements will begin with the amount of cash you currently have on hand. The statement also incorporates anticipated income and expenses.

The coffee shop’s cash flow statement will help you anticipate how your business’s buying power and needs will change over time, so you can make wise financial decisions.

The final section of your financial plan is your exit strategy, which will include details about how you will end your business. If you are just starting out and as such don’t have any plans to sell your business, this section could be omitted or kept very short.

If you decide to include this section, it should describe your ideal situation for leaving the coffee shop business. For example, your exit strategy may involve merging with another coffee shop or chain. Alternatively, you may hope to sell your business to a new owner.

Step 6: Executive Summary

Although the executive summary is usually listed first in a business plan, it is easier to construct this component of the plan after the other sections have been completed. The executive summary section will introduce your coffee shop and provide an overview of the remainder of your plan.

Your executive summary be suitable as a standalone document if necessary. As you construct your executive summary, be sure to include: As you construct your executive summary, be sure to include:

  • The problem your coffee shop solves
  • The way your coffee shop solves the problem
  • The coffee shop’s target market
  • The coffee shop’s competition
  • An overview of your management plans
  • A summary of your finances
  • The milestones you hope to meet

The Final Word On Your Coffee Shop Business Plan

Constructing a detailed, useful coffee shop business plan takes time and research. If you are having trouble getting started, consider reaching out to a professional for help. You may also be able to find a business plan template online to help guide your writing.

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Aisling O'Connor

Aisling is an Irish food and drinks writer and journalist fueled by coffee and herbal tea. She followed up her journalism degree with nutrition studies. Find Aisling on LinkedIn .

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How To Write a Coffee Shop Business Plan: Step by Step

  • Templates & Guides

Want to open a coffee shop of your very own? Give it the best chance for success by writing a coffee shop business plan.

But, what exactly is a business plan, why do you need one, and what’s the best way to make such a plan?

In this article, we discuss the answers to those questions and how the right technology can help you run things smoothly once your coffee shop business plan becomes a reality.

Table of contents

What is a coffee shop business plan, do you need a coffee shop business plan, creating a coffee shop business plan.

coffee shop business plan being discussed

A coffee shop business plan is a written document that describes:

  • The nature of the business
  • How the business is organized
  • The business’s financial projections
  • Goals the business would like to reach
  • Strategies for reaching those goals
  • The time frame for reaching those goals

In essence, a coffee shop business plan is a roadmap that provides structure and direction to an as-yet unformed operation.

Two people looking over a coffee shop business plan

Many first-time, prospective entrepreneurs wonder if they really need a business plan to get started. The answer is yes .

Without a business plan, it will be very difficult — some would say impossible — to get a loan from a bank or funding from an investor.

But, even if funding isn’t a major concern right now, a business plan provides clear direction on how you intend to get where you’re going and how to make your new endeavor a success .

Sure, we’ve all taken a road trip (or gone traveling) without a map or a plan, and sometimes that can be fun.

Starting a new business, though, demands much more of an investment than just picking a direction and heading out. Starting a new business can occupy all of your time, money, and energy for years to come, so you don’t want to commit yourself without a plan.

That’s what the coffee shop business plan is: a map to help you keep moving in the right direction when things are going smoothly and to show you how to get back on track when they aren’t.

Creating a coffee shop business plan

As you get started writing your very own business plan, keep in mind that the document you produce doesn’t have to be the final draft right away, nor does it have to include every single detail about your business.

Yes, some business plans are hundreds of pages long. Yours may reach that level in the end, but don’t allow that fact to overwhelm you now or stop you from getting started.

Get the information on the page to the best of your ability, and then go back and edit as needed to make it the best it can be. A business plan is a living document that may change as your business grows. But it and your business can’t go anywhere until you write your first draft.

Here’s how to get started.

Step #1: Ask and answer questions

As we mentioned, some business plans can be chock-full of details and facts about the business itself, and many first-time owners wonder where all that information comes from.

The answer is simple: The details in your business plan are basically answers to questions you and anyone else may have about how to go about transforming your idea into reality.

Before you write one word, sit down and consider all of the questions you have about what you’re getting into.

For example, you may ask yourself:

  • Who will run the business?
  • What makes that person qualified to do so?
  • What niche will the business fill?
  • Who are the business’s target customers ?
  • How will the business market and sell its food and beverage to them?
  • What is the size of the market you intend to sell to?
  • What is the business model for the business?
  • How will the business make money?
  • Who are the competitors?
  • How will the business compete?
  • Will the business have an advantage over the competition?
  • How does the business plan to manage growth?
  • What are the risks and threats confronting the business?
  • What can you do to mitigate those risks and threats?
  • What are the business’s financial requirements?

Go through the list and answer as many of those questions as you can in whatever level of detail you can muster.

The nice thing about starting with this step (instead of jumping right into word one of the main sections of the plan) is that you can use the answers you generate as the basis for what comes next.

Step #2: Write an executive summary

While the other sections in your coffee shop business plan can go in any order you choose, the first section should always be the Executive Summary.

This section gives a brief overview of the main elements of the coffee shop you plan on running, including:

  • Overhead costs
  • Labor costs
  • Return on investment (ROI)

Keep in mind that this information is here at the start to give readers a quick introduction to the plan. If they want more detail, they can read on.

It’s also important to remember that you’ll likely repeat much of the information in the executive summary later on in your business plan.

That’s OK. You won’t be penalized if a reader finds the exact same details elsewhere in your document.

Step #3: Describe your company

Person working at coffee shop

Next, write a description of your company. More specifically, write about the who, what, why, where, and how of your coffee shop.

View the Business Description section as the physical details about the business you intend to run, including:

  • Business name
  • Your experience
  • Contact information
  • Partners involved (if any)
  • The tax status of the business (e.g., sole proprietor, LLC/LLP, S-Corp)
  • Intended or existing location of your coffee shop

It can also be helpful to include a brief mention of your coffee shop’s short- and long-term goals as well as your plan for achieving those goals.

Step #4: Conduct a market analysis

The next section to include in your coffee shop business plan is Market Analysis.

Most market analyses describe three distinct views of the business:

  • The industry as a whole (in this case, the coffee shop industry)
  • The competition your coffee shop will face (e.g. other shops in the area)
  • The marketing you’ll execute to bring in customers

As with the previous two sections, the Market Analysis section can be a relatively brief discussion of these three concepts.

As your coffee shop business grows, you can add sections that address those concepts in more detail later on.

Step #5: Explain your coffee shop’s financials

Both you and your investors are going to want to know how much money it’s going to take to get the coffee shop set up, running, and turning a profit. That’s where the Financials section comes in.

While brevity is important (if not mandatory) in the first few sections on this list, when you explain your coffee shop’s financials, you want to be as detailed as possible.

This is especially true if you hope to secure bank funding or get involved with investors.

To provide the level of detail you need to make the Financials section as complete as possible, consider hiring an accountant to help you prepare this section so that it will be as accurate as possible.

Taking advantage of technology

Creating a coffee shop business plan

As you research and write your coffee shop business plan, include information about the technology you’ll use to help run your business.

More specifically, find a software suite that makes it easier to manage and optimize your team.

The Sling app , for example, includes a long list of tools to help make your workforce management as efficient and productive as possible, including:

  • Advanced employee scheduling
  • Integrated time clock
  • Comprehensive communication
  • Flexible task management
  • And much more

sling scheduling app

Try Sling for free today to get a better idea of the many ways it can help you once your coffee shop business plan becomes a reality.

Then, for further business management resources, help scheduling your employees, and tips for getting the most out of your team, visit GetSling.com today.

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This content is for informational purposes and is not intended as legal, tax, HR, or any other professional advice. Please contact an attorney or other professional for specific advice.

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How to Start a Coffee Shop Business Successfully

How to start a coffee shop business.

Coffee Shop Startups

The Ultimate Step-by-Step Coffee Shop Guide (2024)

Start a coffee shop.

With 210 million daily coffee drinkers in the United States and two billion cups consumed worldwide, the American and global markets point to a solid retail coffee future.

Whether you want to start a coffee truck business, open a drive-thru coffee stand , or a brick-and-mortar coffee shop, you will likely find coffee lovers in your community who would visit your business. After all, the world runs on coffee!

Successful coffee shop owners come from every walk of life – so don't fret if you are NOT a barista champion or a seasoned coffee roaster! Chances are that your personal and professional experiences have likely prepared you to start your journey. By following the steps and recommendations we outline in this article, you'll be well on your way to planning your successful coffee business!

Alright, below is a list of major steps to start your coffee shop. Let's look at them now.

Steps to Start a Coffee Shop Business:

1. Determine Your Coffee Shop Concept & Vision 2. Develop Your Menu 3. Write a Business Plan 4. Build a Coffee Shop Budget 5. Create a Funding Mix 6. Establish Your Business Structure 7. Determine Your Competitive Advantage 8. Create Your Coffee Shop Brand 9. Determine Your Target Market 10. Understand Your Health & Buildings Department Regulations 11. Choose an Excellent Coffee Shop Location 12. Purchase Your Coffee Equipment 13. Explore Wholesale Coffee Roasters, Vendors and Partners 14. Analyze the Coffee Shop Competition 15. Get Your Permits & Licenses 16. Hire Amazing Baristas 17. Promote Your Coffee Shop

Not too shabby, right? Yet, getting started requires a little more detail. So, we'll discuss each of these below. But before doing that, we need to consider several pre-planning elements as you start your coffee business.

how to make coffee shop business plan

Laying The Ground Work for a Successful Coffee Shop

Preparing to Start a Coffee Shop Business

Start a coffee shop

Here are a few critical recommendations as you set out to start a coffee shop:

Start Your Research.

When we start anything for the first time, we “don't know what we don't know.”

Dedicate yourself to learning as much as possible about opening a coffee business. You can do this in different ways. For example, you may work as a barista or train as a coffee roaster for a coffee shop. You may also have experience in other relevant fields, such as accounting, finance, marketing, or food service—all helpful in operating a coffee shop.

Consider exploring our coffee business blog for relevant topics and purchasing our Complete Coffee Shop Startups Kit . It is a complete coffee shop business course, with one-on-one interviews with experts and business owners, multiple guides, worksheets, and resources.

Write a Coffee Shop Business Plan

Your coffee shop business plan will serve as your road map. It will help lay out your vision and mission for yourself and other important stakeholders.

Business plans can be a powerful tool to help secure your funding through lenders and provide your future property manager with the necessary information.

A business plan is also essential for two crucial outside stakeholders: lenders and property managers. Both will likely require one before they enter into any financial arrangement with you.

Your plan should outline your coffee shop concept, target market, budget (costs), branding, income projections, and more.

Consider your business plan an opportunity to shine and strengthen your thoughts and ideas so that others can understand and believe in your vision. No doubt, your coffee shop business plan helps to connect all the dots – from your financial goals to your financial needs and everything in between.

Sections of a coffee shop business plan:

  • Your Executive Summary
  • Concept, Vision, and Mission
  • Business Structure Details
  • Budget and Funding
  • Coffee Shop Menu
  • Net Income Projections
  • Permits and Licensing Issues
  • Branding and Marketing

Deep Dive: Check out our in-depth blog post, How to Write a Coffee Shop Business Plan .

Consider the Startup Costs

Coffee Shop Startup Cost Pie Chart

Still, you should be aware of specific elements that make up many of a coffee shop's costs.

Coffee shop costs are impacted by the following:

  • Your Coffee Shop Concept
  • Coffee Shop Equipment
  • Build out Costs
  • Legal and Administrative Fees
  • Contract work and Labor

Determine Your Coffee Shop Budget & Funding Mix

how to make coffee shop business plan

After understanding your concept, location, menu, and coffee equipment needed , you'll want to put this together in a budget. It is recommended to write down every possible expense and put them into categories to help you keep track of all your anticipated expense areas.

Budgetary tips:

  • Be honest with yourself about the numbers
  • Diligently write everything down
  • Keep your “budget” updated
  • Determine where you will get the money from

how to make coffee shop business plan

Ways to Open a Coffee Shop Business

Starting a coffee shop, mobile, or drive-thru coffee stand business is a great way to make money and earn a living.

There are three main ways to start a coffee shop:

  • Start a coffee shop from scratch.
  • Invest in a coffee shop franchise.
  • Buy an existing coffee shop.

We'll skip the last two ways and focus on opening your coffee shop from scratch. But we're not going to pull any punches. Starting a coffee shop will take knowledge, determination, and hard work—and we're here to help you with that.

Determine Your Coffee Shop Concept & Vision

Developing your coffee shop concept is where you turn your ideas into action.  Your coffee shop concept is a universal idea that combines all essential elements.

These elements include:

  • Vision & mission
  • Menu offerings
  • Your Unique Selling Point (USP)
  • Location and space
  • Customer experience

Your coffee shop's concept centers on the experience you want your customers to have when they walk through your doors.

A few questions might help you develop your concept:

  • What kind of experience would you like to provide your coffee customers?
  • What kind of products would you like to offer?
  • What location would be most accessible to the customers I'm trying to reach?

Whether you are starting your coffee shop on a shoestring budget or you have ample funds, determining your vision, menu offering, unique selling point , location, and customer experience can cost little, if any, money.

Build Your Coffee Shop Menu

Your coffee shop menu

Without your menu, you won't be able to determine your coffee equipment needs , estimated budget, physical space requirements, target market, and, thus, your geographic location.

Spend some time developing your coffee shop menu. For starters, visit potential vendors (For example, bakeries and wholesale sandwich vendors). It's also good to see what your competitors serve and how customers respond to their menus.

While coffee might be your central focus, other essential products (and money-makers) will play an important role in expanding your average ticket price. This may include beer, wine, and hot food. 

Planning early is critical because your menu can boost your coffee business's startup costs , increase scrutiny from the health department, and require a more specialized space. These costs are offset by the potential to generate more sales and significant revenue with likely higher-margin food items.

Time Saver: Our Complete Coffee Shop Startups Kit has a Coffee Shop Menu Concept Worksheet to help you develop your menu.

Build a Coffee Shop Budget

Coffee Shop Budget Planning Tips

How will you estimate your coffee shop startup costs?  

Creating a coffee shop cost analysis that documents your costs will be necessary. This would likely include costs such as:

  • Initial startup costs
  • Materials for your build-out
  • Contract work design and layout
  • Coffee shop equipment
  • Barista training
  • Miscellaneous operational expenses
  • Inventory & Supplies
  • labor and payroll costs

I recommend building your menu, considering potential equipment needs, and considering location costs when developing your budget. Once you have these elements, you can build your overall coffee shop budget .

Be honest with yourself and confront the anticipated costs directly. If you have a solid business plan and an excellent way to execute it, you will have a better chance of securing the money to start your coffee business.

Establish Your Coffee Business Shop Structure

When starting a coffee shop, you'll have several options to form your business . From a sole proprietor to a limited liability company (LLC) to a corporation, you have choices to set up your business legally.

You'll want to research which type of business formation will work best for you. From our experience, many independent coffee shop owners have found that establishing their coffee shop as an LLC has many benefits .

A legal business structure, like an LLC, is an important step that will help protect your assets and establish essential business elements, including your bank account, taxes, worker's compensation, liability, commercial auto insurance, etc.

Consider reviewing what business structure works best for you and the type of coffee business you set up. This entails examining your tax obligations, obligations to maintain your business entity, controlling funds, and liabilities.

In most states, creating your coffee shop business structure is usually done through your state's Secretary of State office. Some states have other designated departments.

What to do:

  • Determine the best business formation for you
  • Contact your state's Secretary of State's office
  • Register your business
  • Pay any fees
  • Apply for an EIN

Determine Your Competitive Advantage

What makes your coffee business unique?

Your competitive advantage will separate you from the rest of the competition and answer the question: Why do your customers choose to buy from your coffee shop rather than the competition?

Your competitive advantage is your North Star. It helps guide your priorities, training, branding, customer service, and marketing.

Your competitive advantage – or Unique Selling Proposition – plays to your strength and what your target market cares about.

Capture the essence of that difference, write it down in your business plan, and develop a barista training program around it.

Focusing and training to fulfill your competitive advantage will help you strengthen your position in your marketplace.

Create Your Coffee Shop's Brand

how to make coffee shop business plan

As consumers, we all have some understanding of what a brand is. We are likely seasoned shoppers; we know what brands we like and those we don't.

From the concept, colors, logo, and slogan, your branding will play a vital role in the perception of value your customers will have and the connection they feel about your business.

Whether you want to set up a coffee shop, drive-thru espresso stand, or a mobile coffee trailer , spend time and thoughtfully cultivate your coffee shop brand .

Determine Your Target Market

Every successful business solves a problem – even coffee shops. Believe it or not, you are solving someone's problem with coffee.

First, you must understand the problem and who you are solving it for to develop your target market.

Are your customers going to be:

  • Students waiting for the bus?
  • Commuters on their way to work?
  • Lunchtime casual coffee drinkers?

Knowing your target market requires you to do a little research and understand the traits and needs of your customers. Sometimes, this means understanding the demographics of your target coffee drinker with a specific geographic location.

Learn about your customers:

  • What is their income level?
  • Are they students or professionals?
  • What mode of transportation do they depend on?

Knowing your target market helps you with your entire effort and aligns your competitive advantage to better position your coffee shop, drives sales, and creates effective marketing.

Know Your Health Department Regulations

Every coffee business will fall under the jurisdiction of one health department's rules and regulations.

All coffee businesses require health department permits to operate legally. Your local health department will be a prominent agency signing off on your coffee shop's readiness for business.

It would help if you determined your contact within your local health department. Start early and decide what you need to do to meet their requirements.

Most health department agencies want you to succeed and will work with you, but you'll need to do your part and understand what is required for your business.

Time Saver: Our Complete Coffee Shop Startup Kit offers an informative look at one of the nation's seasoned health departments. It's worth listening to as it will allow you to think about the essential steps to addressing your health department's permitting.

Choose an Excellent Coffee Shop Location

coffee business location chart

  • Customer accessibility
  • Sales and repeat business
  • Customer convenience

Choose a location with high visibility, easy accessibility, and close to your target market.

As you would imagine, you need to start early with this part of your coffee shop business plan and evaluate the best coffee shop location for your business.

Consider exploring multiple coffee shop locations in the general area where you wish to do business. Find out where your competitors might be. Talk to neighboring residents and businesses. Determine the traffic flow of the area. Look at other “anchor” businesses, living spaces, and organizations like other restaurants, apartment buildings, dorm rooms, colleges, and office buildings. 

In addition to looking at possible coffee shop locations, have a written business plan so you can readily give your plan and proposal to the property manager.

Your Coffee Shop Property Lease

You found the perfect coffee shop location , but the lease may ruin your business.

A good property lease may help promote your business and be an element that leads to your success. A poor lease, on the other hand, can pile up the challenges and cost you much more in the long run.

Signing a multi-year property lease that could cost you tens of thousands of dollars can be intimidating. Therefore, preparing for your coffee shop property lease and understanding more than the basics is essential.

Our Complete Coffee Shop Startup Kit offers  a great discussion on your coffee shop property lease and location . While we don't offer any legal advice, we recommend that you listen to it before signing a lease.  

How to Choose Your Coffee Equipment

Coffee Shop Equipment

To first determine your menu needs, consider asking the following questions:

  • Who is your target market?
  • What food or beverages does your target customer want?
  • Will you serve breakfast, lunch, snacks, or alcohol?

In addition to determining what food and products you will sell, your sales volume will play a big role in the size, brand, and model of your coffee shop equipment. For example, you may want a three-group espresso machine or two separate two-group espresso machines for high-volume coffee shops.

Consider estimating your future sales before buying your coffee equipment .

Having the wrong equipment will cost you more money in the short-run (and long-run) and lead to lost sales if your coffee equipment cannot handle the sales volume you may get. 

Example of coffee equipment:

  • Espresso machine
  • Refrigerator(s)
  • Ice machine
  • Toaster oven
  • Coffee roaster (If you will roast your beans)

When you open a coffee shop, you will want to use NSF-labeled items to ensure commercial grade.  Additionally, you may need to get and/or build out many other pieces of coffee-related equipment, supplies, and fixtures before you can open and serve your menu. These may include your electrical system, plumbing, physical coffee bar, seating, and other elements of your space. You will want to plan and budget for those items.

Time Saver: *Our Complete Coffee Shop Startup Kit contains an excellent hour-long discussion on coffee equipment that you want to hear before you buy anything. 

For more information on coffee shop equipment, please read our post, Coffee Shop Equipment You Need to Start a Coffee Shop.

Explore Local Coffee Roasters

The quality of coffee matters.

You likely want to sell the best coffee possible when opening a coffee shop. Therefore, choosing where and how you get your coffee will be essential to success.

If you opened a wine shop, you would not aspire to sell mediocre wine, would you?

Make it a priority to learn about serving excellent coffee and the coffee roasting process and appreciate the effort that goes into developing delicious coffee taste profiles and blends. In time, you'll choose a wholesale coffee roaster that appeals to your tastes and favorable vendor terms.

Roasting Your Own Coffee Beans?

sell your roasted coffee beans, sell roasted coffee

While roasting your coffee beans can save you significant money in the long run , you probably already know that roasting your beans will take up much of your time and will require extra financial capital, including cash for a coffee roaster, equipment installation, and the administrative effort to coordinate purchases and deliveries of green beans.

If you buy your beans wholesale from an existing coffee roaster, I recommend approaching local coffee roasters early in your coffee shop business planning process. It will also be fun and exciting to speak to passionate coffee roasters, exploring different blends and how their coffee would fit into your menu, concept, and brand.

Many coffee roasters will offer a free “coffee cupping” for you to sample their coffee. I recommend visiting several local coffee roasters and attending their cuppings.

Feel free to reach out to local coffee roasters. Ask them to provide their wholesale cost of a coffee per pound and what type of support they could offer you if you served their coffee.

Analyze the Coffee Shop Competition

Your coffee shop will likely have competition from other local businesses. This is not necessarily bad, as competition often drives businesses to improve.  

However, knowing what competition exists in your market and how you will respond to it is essential – and vital to act upon. For starters, you will want to determine the experience other coffee shops provide, what menu items they serve, and how they serve it. You'll also want to devise a plan to beat the local coffee shop competition .

You will want to analyze the competition before you choose a location and while you are open.

Consider asking yourself:

  • Where will your coffee shop fit within the marketplace?
  • How will your competitive advantage stack up against the competition?
  • Can you compete on your product quality or service?
  • How can I adapt to better compete and drive sales up?

Good coffee shop management includes making decisions that improve your competitive advantage and increase sales and customer retention.

Know Your Local Laws, Regulations, Zoning Permits

Before you open your coffee shop, you will need various licenses and permits from multiple departments to operate legally. Different elements will determine the permits and licenses you need to open your coffee shop. These include your business concept, location, menu, and power needs.

The city and county you are in will provide the framework for your coffee shop operations. Getting in touch with them early and determining their specific regulations is essential.

Taxes, employment regulations, health and building codes, and other coffee shop requirements  can all be impacted by where you decide to set up your coffee shop.

licenses and permits for coffee shops. Coffee Shop requirement chart.

Permits and Licenses Often Required:

  • Health Department Permit
  • Buildings Department Approval
  • Fire Department Occupancy
  • Fire Department Fire Suppression Units
  • State Business License
  • City Business License
  • LLC or Business Structure Certificate
  • Liquor License (If applicable)
  • Food Handler's Permit
  • Reseller's Permit

For a more in-depth look at the coffee shop licenses needed for your coffee shop, read our post, Permits and Licenses You Need to Open a Coffee Shop .

Coffee Shop Design & Layout

Your priority may be to create a welcoming environment for your customers to sit and enjoy your coffee and menu items. Your coffee shop design and layout will impact your customer's mood, energy, and overall experience. However, it also affects your efficiency, workflow, and safety.

Your coffee shop design and layout are intertwined with your central concept's goal: defining your customers' experience.

Design your layout to maximize comfort, ease of sitting, and efficient workflow. Every location and every space is different, so prioritize safety, understand the regulations, and fulfill your permit requirements.

Hire Amazing Baristas

a barista stand in a coffee shop

Use the process to weed out poor candidates or those without the skills you seek.

A barista training program for your new hires (and established baristas) is essential. Barista training allows your staff to be their best, improve their skills, and deliver a consistently good cup of coffee. Training also improves morale, reduces turnover, and creates a healthier work environment.

Hire your coffee shop staff for:

  • Reliability
  • Having People Skills

You can always train and educate your staff on how to serve coffee, implement quality control mechanisms, and serve your menu items with care. However, you can't train for good attitudes, honesty, or reliability, and therefore, your hiring decisions are critical to your ultimate coffee shop success.  

Promote Your Coffee Shop Like Crazy

Promoting your coffee shop and building greater awareness of your new coffee business is critical to getting off to a great start.

Consider having a marketing and coffee shop promotion plan that starts with your coffee shop's grand opening. A grand opening aims to create excitement and a social buzz about your new coffee shop and provides you with the opportunity to meet your future customers.

Ultimately, coffee shops are about community. Having a grand opening and developing a marketing and promotional strategy that builds trust, improves your brand, and generates sales will be paramount.

You may want to develop connections with local school businesses and promote your coffee shop with local blogs, newspapers, social media, and your website.

Other Essential Steps to Starting a Coffee Shop

We've laid out some essential first steps in starting a coffee shop, but there are additional things you'll want to consider. Below is a brief list of items to think about:

Design and Layout Planning:

A detailed design and layout plan is often strongly recommended before purchasing coffee equipment or finalizing your location and signing your coffee shop property lease . This should consider customer flow, seating arrangements, the location of the equipment for efficiency, and the overall aesthetic appeal of the space.

Technology and POS System Selection:

In today’s digital age, selecting the right technology and Point of Sale (POS) system can greatly enhance the efficiency of your operations and the customer experience. This includes systems for managing inventory, sales tracking, customer loyalty programs, and even online orders if you plan to offer them.

Sustainability Practices:

Opening and operating a sustainable coffee shop doesn't just help the environment but it may also help your bottom line. As consumers become more environmentally conscious, incorporating sustainability practices into your business model can serve as a competitive advantage. This can include sourcing ethically produced coffee, offering discounts for customers who bring their own cups, using biodegradable packaging, and implementing waste reduction strategies.

Menu Development and Testing:

While you've mentioned developing your menu, it’s also important to conduct testing. This could involve hosting tasting events for feedback or having soft openings with limited menus to refine your offerings based on real customer preferences.

Marketing and Promotion Strategies:

Beyond the initial promotion of your coffee shop , developing ongoing marketing strategies is crucial for sustained success. This includes leveraging social media, email marketing, participating in community events, and possibly creating a blog or vlog to share stories about your coffee shop, highlight employees, or discuss the origins of your coffee.

Operational Workflows and Employee Training:

Detailed planning on operational workflows, including opening and closing procedures, cleaning, restocking, and emergency handling, can ensure smooth daily operations. Additionally, investing in comprehensive training for your staff not only in making coffee but also in customer service, upselling techniques, and handling difficult situations can significantly enhance the quality of service.

Financial Management and Growth Planning:

After the launch, keeping a close eye on the financial health of your business is critical. This includes regular reviews of your profit margins, cost control measures, and revenue growth strategies. Planning for future growth, whether through new menu items, additional locations, or expanded services, should also be continuous.

Open a Business Bank Account Early

a barista brews coffee on a chemex

Make your life easier at the beginning of your coffee shop planning by establishing your business bank account early.

Separating your business money from your money has its advantages. Come tax time, this will help ease the accounting headaches.

Before opening your bank account, you must establish your business structure and obtain an EIN, which you may have to apply separately at the time of your business formation.

Setup Your Coffee Business Website

It's been said that if your business doesn't exist online, it doesn't exist. Sometimes, this is true for coffee shops.

At the very least, your coffee shop website will be advantageous for affirming your coffee brand and sharing your story with your customers.

For more information about having your coffee shop website, read How to Setup Your Coffee Shop Website .

Create a Timeline To Open Your Coffee Shop

Develop a timeline for starting your coffee shop development. A timeline will help propel you to create your coffee business more effectively and efficiently.

We recommend setting an end goal (or date) and working backward.

Create a realistic time frame with periodic benchmarks. Balance your timeline by placing a little pressure on yourself, but not so much that you get overwhelmed and paralyzed.

Start small, but start.

Get Insurance For Your Coffee Shop

Every coffee shop needs insurance. You want to protect your coffee shop business and your employees. This means having general liability and workers' comp insurance, among others.

Determine what coffee shop insurance you'll need and get it immediately. You will likely need worker's compensation insurance in every state. This will satisfy your state's requirements and protect you and your business assets from a potential accident.

Avoiding accidents will be important through hiring competent people, training, and developing best practices, but “accidents do happen,” so insurance is a must-have.

Ask an insurance agent in your city to help you determine what suits you and your café (for general liability insurance), and check with your state's Worker's Comp agency. 

Always Strive for Excellence

As you open a coffee shop, continuously look for ways to improve. Always strive for excellence, whether by providing a higher level of service, improved coffee, menu items, service, or ambiance.

Listen to your customers and employees and be willing to adapt to fit your customers' needs. By prioritizing excellence, refining your competitive advantage, and always looking for ways to be responsive, you'll position your coffee shop for lasting success and profitability.

A barista pours a latte at her coffee shop.

Steps to Open a Coffee Shop

Frequently asked questions:, how much does a coffee shop cost .

A coffee shop's cost depends on your business concept, menu, and location.

For example, a drive-thru coffee stand might cost less than a full coffee bar. A bakery & café may cost much more than a small mobile coffee business .

Critical factors like your geographic location, real estate market, labor cost, etc., significantly affect your coffee shop business's cost. 

Traditional Coffee Shop Business Startup Costs

  • Small coffee shop with seating:  $40,000 to $200,000
  • Large coffee shop with seating:  $75,000 to $350,000
  • Franchise coffee shop:               $100,00 to $350,000
  • Café & Bakery:                           $120,000 to $350,000
  • Coffee Shop Bookstore:             $80,000 to $250,00

We discuss coffee shop startup costs in greater detail:

  • How Much Does It Cost to Open a Coffee Shop?
  • How to Start a Coffee Shop on a Budget
  • Low-Cost Coffee Shop Ideas 

What are the requirements to start a coffee shop?

Each city and agency will have business regulations and steps you'll need to follow and take, including the appropriate licenses and permits you need to obtain before opening.

A list of local agencies may include your health department, buildings department, licensing department, and fire department. Your requirements will be based on the type of coffee shop business you'll have, your menu, and other essential factors.

Despite the differences between states, counties, and cities, there are often standard requirements to start a coffee shop from one jurisdiction to the next. We've covered this important topic in our post, Requirements to Start a Coffee Shop .

How much money can I make by opening a coffee shop?

How long your coffee shop turns a profit depends on several important factors, including your total coffee shop startup costs, your operational costs, and your total revenue.

Determining how much money your coffee shop will make is essential to your business planning and should be estimated early.

Your menu, anticipated pricing, sales volume, and costs impact how much revenue your coffee shop will make. Creating strategies to improve your coffee shop profits is an ongoing challenge for coffee shop owners.

For a more in-depth post, please read How Much Do Coffee Shop Owners Make?

Should Invest in a Coffee Shop Franchise?

 One way to open a coffee shop is by becoming part of a franchise. This business model is standard for many industries, including restaurants and coffee shops. If starting your independent coffee shop may be too difficult to muster, but you still want to own your own business, then a coffee shop may be one option.

A coffee shop franchise with a well-established brand, proven menu, and operational guidance – may be appealing. Like others, a franchise can have its pros and cons. Determining whether a specific coffee shop franchise will work for you will require research, careful budgeting, and planning.

Should I buy an existing coffee shop?

A barista coffee shop owner serves coffee.

Buying an existing coffee business offers advantages and disadvantages, like opting into a franchise or starting a new coffee shop from scratch. Which option you choose always depends on your current situation, access to funds, timing, and management abilities.

Buying an existing coffee shop can be one of the fastest ways to enter the retail coffee scene and start making money. But you inherit the potential for pitfalls, such as lackluster sales, debt, past tax obligations, and poor branding and goodwill within a community.

Indeed, starting any business from the ground up takes much work, time, and money. Finding a suitable location, negotiating a lease, spending thousands on a build-out, and going through the permitting process can be a big hassle.

Yet, even the most promising coffee shops may be riddled with baggage (financial obligations, legal matters, and a poor reputation). Buying an existing business may also cost more as business owners want to maximize their profit and cash out.

Depending on the coffee shop, buying an existing coffee business might be a good deal. However, it's essential to consider all the pros and cons and decide based on what works best for you.

Are You Ready To Get Started?

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Coffee Shop Startups

Based in Seattle, Washington, USA, Coffee Shop Startups is dedicated to providing you with the most relevant information on how to start a coffee shop business successfully. Over the last 11 years, we've helped thousands of aspiring coffee business owners worldwide. We harness the experience, wisdom, and knowledge of many successful coffee shop owners to help you increase your chances of success and profits. We support business owners who want to start a coffee business by providing them with valuable information on starting their coffee business successfully.

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All of our kits are delivered digitally. No physical delivery is made.

Based in Seattle, Washington, USA, Coffee Shop Startups is dedicated to providing you with the most relevant information on how to start a coffee shop business successfully.

Over the last 10+ years , we’ve helped thousands of aspiring coffee business owners worldwide. We harness the experience, wisdom, and knowledge of many successful coffee shop owners to help you increase your chances of success and profits.

how to make coffee shop business plan

Your trust in us is important. Buy securely online with our Teachable Payment System. We have a no-hassle 14-day refund policy. Email us, and we’ll refund your money within 14 days of your purchase. Please read our testimonials from satisfied customers!

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Sample Coffee Shop Business Plan

how to make coffee shop business plan

Writing a business plan is a crucial step in starting a coffee shop. Not only does it provide structure and guidance for the future, but it also helps to create funding opportunities and attract potential investors. For aspiring coffee shop business owners, having access to a sample coffee shop business plan can be especially helpful in providing direction and gaining insight into how to draft their own coffee shop business plan.

Download our Ultimate Coffee Shop Business Plan Template

Having a thorough business plan in place is critical for any successful coffee shop venture. It will serve as the foundation for your operations, setting out the goals and objectives that will help guide your decisions and actions. A well-written business plan can give you clarity on realistic financial projections and help you secure financing from lenders or investors. A coffee shop business plan example can be a great resource to draw upon when creating your own plan, making sure that all the key components are included in your document.

The coffee shop business plan sample below will give you an idea of what one should look like. It is not as comprehensive and successful in raising capital for your coffee shop as Growthink’s Ultimate Coffee Shop Business Plan Template , but it can help you write a coffee shop business plan of your own.

Coffee Shop Business Plan Example – BeanBrews Corner

Table of contents, executive summary, company overview, industry analysis, customer analysis, competitive analysis, marketing plan, operations plan, management team, financial plan.

At BeanBrews Corner, we’re proud to introduce our community-focused coffee shop located in the heart of the city’s bustling downtown area. Our mission is to serve high-quality, artisanal coffee and a selection of gourmet pastries and sandwiches, catering to both the early morning rush and the leisurely afternoon crowd. Our establishment is not just about serving great coffee; it’s a place where patrons can feel at home, whether they’re grabbing a quick takeaway or settling in for a few hours of work or relaxation. With our prime location and commitment to excellence in every cup, BeanBrews Corner aims to become a beloved staple in our local community, offering a warm, welcoming atmosphere that coffee lovers will cherish.

Our journey at BeanBrews Corner has been marked by several key success factors and accomplishments. Our focus on high-quality ingredients, coupled with our staff’s expertise in coffee brewing, has allowed us to offer a distinctive selection of coffee blends and drinks that stand out in the market. Our location has also played a crucial role in our success, providing us with high foot traffic and visibility. To date, we’ve successfully fostered a loyal customer base through our exceptional service and inviting atmosphere. Additionally, our engagement with the local community through events and partnerships has strengthened our brand presence and contributed significantly to our growth.

The coffee shop industry is experiencing a period of robust growth, driven by increasing consumer demand for specialty coffee and a rising culture of coffee appreciation. This industry is characterized by its high competitiveness and the importance of location, product quality, and brand differentiation. There is a significant trend toward sustainability and ethical sourcing of coffee beans, as well as an increasing preference for unique and customizable coffee experiences. Given these trends, BeanBrews Corner is positioned to thrive by focusing on quality, sustainability, and creating a unique customer experience that resonates with the values and preferences of today’s coffee enthusiasts.

Our target customers range from busy professionals seeking a quick coffee fix to students and remote workers looking for a cozy place to spend several hours. We also cater to coffee aficionados who appreciate the art of coffee making and seek unique blends and brewing techniques. Recognizing the diverse needs of our clientele, we’ve designed our product offerings and store layout to create a welcoming environment for everyone. Our approach to customer service is tailored to make every visit memorable, ensuring that BeanBrews Corner becomes a preferred destination for a wide range of coffee lovers in our community.

Java Joe’s: A chain with a wide selection of coffee and quick service. The Grind: Known for its cozy atmosphere and strong community engagement. Café Artisan: Focuses on high-end, specialty coffee offerings.

Our competitive advantages lie in our commitment to quality, our prime location, and our strong community ties. Unlike our competitors, we balance the convenience of quick service with the experience of enjoying artisanal coffee in a welcoming environment, making us a go-to spot for a broad customer base.

Our product line includes a wide variety of artisanal coffees, gourmet pastries, and sandwiches, with a focus on quality and uniqueness. Our pricing strategy is competitive, aimed at offering value for premium products. To promote BeanBrews Corner, we leverage social media, local events, and word-of-mouth, emphasizing our community involvement and unique offerings. We plan to introduce loyalty programs and seasonal promotions to encourage repeat business and attract new customers.

At BeanBrews Corner, our daily operations are centered around ensuring excellence in every aspect of our service. This includes meticulous inventory management, strict quality control, outstanding customer service, maintaining cleanliness and hygiene, efficient order fulfillment, effective financial management, strategic staff management, proactive marketing and promotion efforts, attentive feedback collection, and responsible energy and resource management. Our operational milestones include achieving consistent customer satisfaction, expanding our product offerings, and implementing sustainable practices across all operations.

Our management team at BeanBrews Corner brings together individuals with a passion for coffee and a wealth of experience in the hospitality industry. Led by our founder, a seasoned barista and entrepreneur, our team includes experts in operations, marketing, and customer service. Together, we share a commitment to creating an unrivaled coffee experience for our customers, fostering a positive work environment for our staff, and contributing to our community’s vibrancy. Our collective expertise and dedication are the driving forces behind our success and growth.

Welcome to BeanBrews Corner, a fresh and vibrant coffee shop nestled in the heart of Charlotte, NC. As a local coffee shop, we pride ourselves on filling a much-needed gap in the area—a high-quality, local coffee experience. Our passion for coffee, combined with a commitment to our community, drives us to serve not just a drink, but an experience.

At BeanBrews Corner, our menu boasts a wide range of offerings designed to cater to diverse tastes and preferences. Our coffee beverages stand out for their quality and variety, ensuring every coffee lover finds their perfect cup with us. For those who prefer a different kind of warm comfort, our tea selection offers both classic favorites and unique blends. But we don’t stop at drinks; our pastries and bakery items are the perfect companions to our beverages, made fresh daily. For those looking for something more substantial, we offer a selection of sandwiches and snacks, ideal for a quick lunch or a leisurely afternoon treat. And for those special occasions or simply to indulge, our specialty drinks provide a unique BeanBrews Corner experience.

Our location in Charlotte, NC, is no accident. We chose this vibrant city to be close to our customers, understanding their needs and being part of the community we serve. It’s not just about serving coffee; it’s about creating a space where people can gather, share, and connect.

BeanBrews Corner’s potential for success is rooted deeply in several key factors. Our founder brings invaluable experience, having previously run a successful coffee shop. This experience guides our vision and operations, ensuring we understand the intricacies of creating a beloved coffee destination. Furthermore, our commitment to quality sets us apart; we confidently claim to make better coffee than our competition, supported by our extensive variety of coffee and tea options. This combination of experience, quality, and variety positions us uniquely in the market, ready to become a favorite among the coffee-loving community of Charlotte.

Since our founding on January 6, 2024, we’ve made significant strides as a Limited Liability Company. Our journey began with the essentials: developing a company name that resonates with our vision, designing a logo that reflects our brand, and securing a great location that meets the needs of our customers and our business. These accomplishments are just the beginning of our story—one that we are excited to continue writing with our community in Charlotte.

The Coffee Shop industry in the United States is currently a thriving market, with an estimated size of over $45 billion. This figure reflects the growing popularity of coffee culture and the increasing demand for specialty coffee beverages among consumers. With a steady increase in coffee consumption over the years, the industry is expected to continue its growth trend in the coming years.

One of the key trends in the Coffee Shop industry is the shift towards customization and personalization. Consumers are looking for unique and personalized experiences when it comes to their coffee choices, driving the demand for specialty coffee shops like BeanBrews Corner. With a focus on providing high-quality, customizable coffee options, BeanBrews Corner is well-positioned to capitalize on this trend and attract a loyal customer base in Charlotte, NC.

Furthermore, the increasing preference for convenient, on-the-go coffee options has also been a driving force in the industry. With more consumers opting for quick and efficient coffee solutions, BeanBrews Corner can leverage this trend by offering fast service and grab-and-go options for busy customers. By aligning its offerings with the current market trends, BeanBrews Corner can establish itself as a competitive player in the Coffee Shop industry in Charlotte, NC.

Below is a description of our target customers and their core needs.

Target Customers

BeanBrews Corner will target a diverse range of customers, with local residents forming the core of its clientele. These individuals, seeking convenience along with quality coffee and a comfortable space to relax or work in, will find BeanBrews Corner especially appealing. The shop will tailor its offerings to meet the preferences and needs of this group, ensuring a steady flow of patrons from the surrounding neighborhoods.

Commuters and professionals working in or near Charlotte will also constitute a significant customer segment for BeanBrews Corner. The shop will provide a quick and efficient service for those in need of a morning coffee fix or a casual meeting spot. By offering Wi-Fi and work-friendly spaces, BeanBrews Corner will cater to the demands of this busy demographic, establishing itself as a go-to spot for both convenience and quality.

Moreover, BeanBrews Corner will also attract students and young adults looking for a cozy place to study, socialize, or enjoy artisan coffee. This segment values atmosphere as much as the quality of the coffee, and thus, the shop will create a welcoming and vibrant environment. Special promotions and events aimed at this demographic will further ensure their loyalty and frequent visits.

Customer Needs

BeanBrews Corner provides high-quality coffee that meets the expectations of residents with a discerning taste. Customers can savor an array of expertly crafted beverages, ensuring that their desire for premium coffee is fully satisfied. This commitment to excellence sets the foundation for a loyal customer base that values superior taste and quality.

In addition to serving top-tier coffee, BeanBrews Corner creates a welcoming atmosphere where individuals and groups can gather, work, or relax. The shop offers comfortable seating and complimentary Wi-Fi, catering to the needs of remote workers, students, and casual meet-ups. This environment encourages customers to spend time enjoying their coffee, fostering a sense of community and belonging.

BeanBrews Corner understands the importance of convenience for its customers. The coffee shop provides options for quick service, including online ordering and a mobile app for fast pick-ups. This ensures that even the busiest customers can enjoy their favorite beverages without significant delays, meeting the modern need for efficiency and time management.

BeanBrews Corner’s competitors include the following companies:

Summit Coffee – SouthPark:

Summit Coffee – SouthPark offers a wide variety of coffee blends and specialty drinks, as well as a selection of baked goods and light bites. Their price points cater to the mid-range consumer, providing a balance between affordability and premium quality. The revenue generated by Summit Coffee – SouthPark signifies a strong presence in the Charlotte market, with growth reflecting a loyal customer base and effective marketing strategies.

Summit Coffee – SouthPark operates primarily in the SouthPark area, serving a diverse clientele that includes young professionals, families, and students. Their key strength lies in their commitment to sustainability and community involvement, which resonates well with their customer segment. However, their location, while advantageous for reaching a specific demographic, may limit their geographical reach compared to competitors with multiple outlets.

Mugs Coffee:

Mugs Coffee is known for its cozy atmosphere and a broad selection of coffee and tea options, alongside a variety of sandwiches, pastries, and vegan options. They position themselves at a competitive price point, appealing to budget-conscious consumers without compromising on quality. The revenue of Mugs Coffee suggests a steady flow of regular customers and a positive reception in the local market.

With its location in a bustling neighborhood, Mugs Coffee attracts a mix of students, freelancers, and local residents looking for a comfortable place to work or relax. One of their key strengths is the welcoming environment and free Wi-Fi, making it a popular spot for work and study. A potential weakness for Mugs Coffee is the limited seating capacity, which can deter larger groups or peak-hour customers.

Thousand Hills Coffee:

Thousand Hills Coffee prides itself on its direct trade coffee, offering a premium range of single-origin coffees and artisanal blends. Their price points are on the higher end, targeting coffee connoisseurs and those willing to pay a premium for ethically sourced beans. The revenue trends for Thousand Hills Coffee indicate a niche but growing market share, benefiting from the increasing consumer interest in sustainable and ethical consumption.

Thousand Hills Coffee serves the greater Charlotte area, with a particular focus on the upscale market segment, including professionals and ethically conscious consumers. Their key strength is their commitment to quality and ethical sourcing, which distinguishes them from competitors. However, their premium pricing and niche focus could limit their appeal to a broader audience, potentially impacting their market reach.

Competitive Advantages

At BeanBrews Corner, our commitment to quality sets us apart in the vibrant Charlotte coffee scene. We pride ourselves on making better coffee than our competition, a claim rooted in our meticulous selection of beans and our perfected brewing techniques. Our baristas are artisans, trained in the craft of coffee making, ensuring each cup exceeds our customers’ expectations. This dedication to quality is not just a promise but a reality that can be tasted in every sip. Our customers come back not just for the coffee, but for the assurance of excellence that comes with every visit.

Furthermore, our variety is unmatched. We offer an extensive range of coffee and tea varieties, catering to the diverse preferences of our community. Whether a customer seeks the comfort of a classic espresso or the adventure of trying a new, exotic blend, we have something to satisfy every palate. This extensive selection allows us to provide a unique experience for each customer, making BeanBrews Corner a destination for both coffee aficionados and casual drinkers alike. Our variety extends beyond beverages; our cozy, welcoming space is designed to suit a range of needs, from a quiet spot for studying to a comfortable venue for social gatherings.

In addition to our superior coffee and wide variety, our location offers an added advantage. Situated in a convenient spot in Charlotte, we are easily accessible to both locals and visitors, making us a popular choice for anyone in search of quality coffee in a comfortable setting. This strategic location, combined with our commitment to excellence and variety, positions BeanBrews Corner as a leading coffee shop in the area, inviting more customers to discover the unique experience we offer.

Our marketing plan, included below, details our products/services, pricing and promotions plan.

Products and Services

At BeanBrews Corner, customers can indulge in a variety of meticulously crafted coffee beverages. The coffee menu encompasses everything from the classic espresso to more contemporary concoctions, ensuring there’s something for every coffee enthusiast. With an average price point of $3 for a basic coffee to around $5 for more intricate beverages, patrons can enjoy high-quality coffee without breaking the bank.

Aside from coffee, BeanBrews Corner offers a broad selection of teas to cater to non-coffee drinkers or those simply in the mood for something different. From traditional black and green teas to herbal and fruit-infused blends, the tea selection is designed to satisfy a wide range of palates. Prices for tea beverages are generally in the range of $2 to $4, making it an affordable option for tea lovers.

Complementing the beverage options, BeanBrews Corner also boasts an assortment of pastries and bakery items. Whether customers are in the mood for a sweet treat or a savory snack, the bakery section offers fresh, daily-made options including croissants, muffins, and scones, with prices averaging between $2 and $5. These bakery items are perfect for pairing with a cup of coffee or tea.

For those seeking a more substantial meal, the coffee shop also serves a variety of sandwiches and snacks. From gourmet sandwiches to wraps and salads, there’s something to satisfy any appetite. These menu items are ideal for lunch breaks or a quick, healthy snack, with prices ranging from $5 to $8, offering both value and quality.

Last but not least, BeanBrews Corner prides itself on its specialty drinks menu, which includes a range of unique and seasonal beverages. These specialty drinks are a testament to the creativity and passion of the baristas, showcasing flavors and combinations that can’t be found elsewhere. With an average price of $4 to $6, these specialty drinks offer a unique experience for those looking to try something new and exciting.

In summary, BeanBrews Corner caters to a wide range of tastes and preferences with its extensive menu of coffee and tea beverages, pastries, sandwiches, and specialty drinks. With its focus on quality, affordability, and variety, it’s the perfect spot for anyone looking to enjoy a delicious beverage or snack in a welcoming atmosphere.

Promotions Plan

BeanBrews Corner embraces a comprehensive promotional strategy to attract a vibrant customer base. At the heart of its efforts lies a robust online marketing campaign. The coffee shop leverages social media platforms such as Instagram, Facebook, and Twitter to engage with potential customers. By posting captivating content, including high-quality images of their coffee and pastries, BeanBrews Corner will build a strong online presence. Moreover, the shop will utilize targeted ads to reach coffee enthusiasts within Charlotte, NC, ensuring that their marketing efforts resonate with the local community.

In addition to online marketing, BeanBrews Corner will implement several other promotional tactics. The coffee shop will initiate a loyalty program to encourage repeat business. Customers will accumulate points with every purchase, which they can redeem for discounts or free items. This program not only incentivizes frequent visits but also fosters a sense of belonging among customers.

Furthermore, BeanBrews Corner will harness the power of local partnerships. By collaborating with nearby businesses and community organizations, the shop will gain exposure to a broader audience. These partnerships could include coffee pop-ups at local events or offering exclusive discounts to employees of partner organizations. Such collaborations will bolster BeanBrews Corner’s visibility and reputation within the community.

Email marketing will also play a crucial role in BeanBrews Corner’s promotional efforts. By collecting email addresses both in-store and online, the shop will send out regular newsletters. These newsletters will feature new products, special promotions, and upcoming events, keeping customers informed and engaged.

To cap off its promotional strategy, BeanBrews Corner will host a grand opening event. This event will not only serve as a celebration of the shop’s launch but also as an opportunity to showcase its offerings to the community. Live music, free samples, and special deals will attract a large crowd, generating buzz and excitement around the brand.

In summary, BeanBrews Corner employs a multifaceted promotional strategy encompassing online marketing, loyalty programs, local partnerships, email marketing, and a grand opening event. By executing these tactics, BeanBrews Corner will attract and retain a loyal customer base, establishing itself as a cherished destination for coffee lovers in Charlotte, NC.

Our Operations Plan details:

  • The key day-to-day processes that our business performs to serve our customers
  • The key business milestones that our company expects to accomplish as we grow

Key Operational Processes

To ensure the success of BeanBrews Corner, there are several key day-to-day operational processes that we will perform.

  • Inventory Management: We continuously monitor our stock levels to ensure we have all necessary ingredients and supplies, such as coffee beans, milk, and paper cups. This enables us to serve our customers without delay.
  • Quality Control: Daily checks are performed on our coffee machines and grinders to maintain the highest quality of coffee. We also taste our coffee throughout the day to ensure consistency in flavor.
  • Customer Service: Our staff engages with customers in a friendly and helpful manner, taking orders accurately and providing recommendations when asked. We ensure a welcoming atmosphere for all customers.
  • Cleanliness and Hygiene: Regular cleaning schedules are maintained throughout the day to ensure the shop, including the kitchen and seating areas, is clean and hygienic. This also includes sanitizing surfaces and equipment regularly.
  • Order Fulfillment: We efficiently manage the queue and prepare orders promptly while ensuring that every coffee served meets our quality standards. This minimizes wait times and improves customer satisfaction.
  • Financial Management: Daily sales are tracked, and expenses are monitored to manage the shop’s budget effectively. This includes performing cash handling duties and preparing deposits.
  • Staff Management: We schedule staff shifts to ensure adequate coverage during peak hours and manage the workload effectively. Staff training sessions are also conducted regularly to improve service quality.
  • Marketing and Promotion: We engage with our customers on social media platforms to promote our daily specials and upcoming events. This helps in building a community around our brand and attracting new customers.
  • Feedback Collection: We encourage customers to provide feedback on their experience and suggestions for improvement. This information is used to make necessary adjustments to our service and offerings.
  • Energy and Resource Management: We implement measures to reduce energy consumption and waste, such as using energy-efficient appliances and recycling, to ensure our operations are sustainable.

BeanBrews Corner expects to complete the following milestones in the coming months in order to ensure its success:

  • Securing a Prime Location : Identify and secure a lease for a location that is visible, accessible, and situated in a high-traffic area within Charlotte, NC, to ensure a steady flow of potential customers.
  • Obtaining Permits and Licenses : Successfully navigate the local regulatory environment to obtain all necessary permits and licenses required to legally operate a coffee shop in Charlotte, NC. This includes health department permits, business licenses, and any other local requirements.
  • Building Out the Coffee Shop : Complete the interior design, purchase, and installation of all necessary equipment and furniture to create a welcoming and efficient space for customers. This also includes ensuring the space meets all health and safety standards.
  • Hiring and Training Staff : Recruit, hire, and thoroughly train a team of baristas and support staff who are passionate about coffee and customer service. This team will be crucial in creating a positive customer experience and building a loyal customer base.
  • Marketing and Promotional Activities : Implement a strategic marketing plan that includes a grand opening event, social media campaigns, and local community engagement to generate buzz and attract customers to the shop.
  • Launch Our Coffee Shop : Officially open BeanBrews Corner to the public, ensuring that all operational, staffing, and marketing elements are in place for a successful launch.
  • Establishing Supplier Relationships : Secure relationships with high-quality coffee bean suppliers, local bakeries, and other necessary vendors to ensure a consistent and premium product offering.
  • Implementing a Customer Loyalty Program : Develop and launch a loyalty program or system to encourage repeat business and build a dedicated customer base.
  • Monitoring and Adapting Operations : Regularly review operational efficiency, customer feedback, and financial performance to identify areas for improvement and adapt strategies accordingly.
  • Get to $15,000/Month in Revenue : Reach the critical financial milestone of generating $15,000 in monthly revenue, which indicates a growing customer base and operational success. This will involve continuously optimizing the menu, pricing strategies, and marketing efforts to increase sales.

BeanBrews Corner management team, which includes the following members, has the experience and expertise to successfully execute on our business plan:

Benjamin Taylor, CEO

With an impressive track record in the coffee shop industry, Benjamin Taylor brings a wealth of experience to his role as CEO of BeanBrews Corner. His previous success in running a coffee shop demonstrates his deep understanding of the business, from operations to customer satisfaction. Benjamin’s leadership skills, combined with his passion for coffee and commitment to excellence, make him uniquely qualified to lead BeanBrews Corner towards lasting success. His experience not only in managing day-to-day operations but also in strategic planning and execution, places BeanBrews Corner in capable hands.

To achieve our growth goals, BeanBrews Corner requires a strategic investment in marketing, product development, and further establishment of our community presence. This investment will support our expansion plans, including enhancing our existing location, extending our product range, and implementing innovative marketing strategies to attract a broader customer base. Our financial strategy is designed to ensure sustainable growth while maintaining our commitment to quality and community engagement.

Financial Statements

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Coffee Shop Business Plan Example PDF

Download our Coffee Shop Business Plan PDF here. This is a free coffee shop business plan example to help you get started on your own coffee shop plan.  

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  • Business Ideas

Last Updated: March 27, 2024, 1:22 pm by TRUiC Team

How to Start a Coffee Shop Business

Starting a coffee shop, or any other type of coffee business is a great way to earn a living in an interesting industry while also actively participating in your surrounding community.

The three main ways most entrepreneurs start coffee shops are:

  • Starting a coffee shop business from scratch
  • Opening a coffee shop franchise
  • Buying an existing coffee shop business

Inspired by coffee professionals, our guides will steer you through the necessary steps to make your coffee dreams real, from  picking a location  to  buying equipment , sourcing beans ,  hiring baristas , choosing a POS system ,  forming an actual company , and everything in between.

Learn how to start your own specialty coffee shop.

Steps to Start a Coffee Shop Business

Step one: research and make a coffee shop business plan.

A strong coffee shop business plan  is a good first step towards building a profitable company. A business plan should have enough structure to give you firm footing, but enough flexibility to allow for growth as it is an ever-changing document. You'll also want to know the type of coffee shop business to open, like a traditional coffee shop , a coffee roaster , a mobile coffee cart , or other types of businesses, as well as how much everything will cost to start .

Also important to this planning stage is how to do research and find connections in the industry. Networking will always get you further than some Google searches when it comes to valuable information that will help you succeed. The next things we discuss are the costs to start your business and what essential items go into your budget. We wrap it up with a resource for starting your business plan.

Recommended:  Learn all about Planning a Coffee Shop Business   [Part 1]  in our in-depth guide.

Step 2: Find a Target Market and Define Brand

The next step in starting your coffee business is developing your marketing and brand strategies . In this guide, we focus on who makes your business successful: your customers and yourself. Your customers should be at the heart of your marketing strategy , especially because your business will bring in different types of customers. Ask yourself what they need and desire from your establishment. 

Categorize your customers into specific target markets. Do you operate your business near a university? Expect students wanting a place to study or socialize. Do you operate in a residential area? Parents might want to stop in for a quick coffee on their morning route. 

When you think of these people as you develop a marketing strategy, think of how best to reach out to them. As helpful, successful coffee owners discuss what worked for their marketing, they highlight the importance of creating engaging social media for your business.   

Developing a brand strategy involves thinking of yourself next. How can your unique story give meaning to your brand?  

You can’t have a brand without the right equipment to make your business a success. That’s why we asked our coffee entrepreneurs about how to source products and equipment. Again, they emphasized how important it is to connect with people in this industry. 

Recommended:  Learn all about Developing a Coffee Shop Business   [Part 2]  in our in-depth guide.

Step 3: Form the Business And Launch

This is the guide that will actually put what you're doing into a business structure , with all the permissions it needs to do business. With our resources on how to start an LLC , and other topics like  you can easily move forward into the next stages of opening your business.

Learn how to pick a great location by listening to the success stories of professionals in our video. One of the most beneficial things you can do is choose a convenient spot where the surrounding tenants bring in a lot of traffic. 

Read our guide on the best Point-of-Sale (POS) systems . Cash registers are a thing of the past. Most shops have smart POS systems that make it easy for you to keep track of inventory and sales from the comfort of your home. Our guide covers various factors to consider while making a choice on POS systems. 

Just as important as picking a good location is making sure that space has everything it needs to support your business, like the right amount of electrical power, for example.

You'll learn that you need to put in a great deal of work in order to get a turnout for your opening day. Part of making that opening day a success is to hire and train the right kind of staff. 

You want your customers to feel the culture of your business right away, and the staff you hire contribute to that atmosphere. Learn what coffee entrepreneurs think are the best traits to look for in a new hire. Any skill can be learned; personalities make the culture of your business thrive. 

Recommended:  Learn all about Opening a Coffee Shop Business  [Part 3]  in our in-depth guide.

Step 4: Take Care Of Day-to-Day Operations

Ever wonder what it looks like to run a coffee business day-to-day? It includes a lot of work hours. If you want your business to be popular, you need to commit. 

All of the technology and equipment your business uses will likely need regular maintenance in order to keep your sales flowing. This means you’re going to need to be ready for problems on a daily basis. Watch our guide to listen to how coffee entrepreneurs put themselves in the right mindset for being an efficient problem-solver. 

You’ll also learn some tips for balancing work and play as they try to set a healthy example for staff. As busy as you’ll be owning a business, you (and your hardworking employees) should take the time to relax. Since you’re probably going to be on your feet a lot, it’s important to do things like stretching or yoga so you can be your best self every day.

Recommended:  Learn all about Operating a Coffee Shop Business  [Part 4]  in our in-depth guide.

Step 5: Think About How To Grow

The final part of this guide deals with what happens after you get your footing in running your business. 

You could take your business in any direction. Before you think of growing, consider how well your current business is performing. Does every little thing feel right? Do you have a high-quality team? 

After thinking it over, you could expand your product lines, get more space, or even grow into a franchise. But don’t take on too much at once. It all depends on what you want your business to be. 

Coffee experts advise entrepreneurs to stay consistent with their original purpose and brand. Other than that, you need to put thought into the future and what your cash flow will be like down the road. Financial changes are likely and you don’t want to be caught off guard. 

Watch this guide to see the importance that coffee experts place on listening to customers in order to expand their community. Even competition can be a part of that community if you have a positive attitude.

Recommended:  Learn all about Growing a Coffee Shop Business  [Part 5]  in our in-depth guide.

TRUiC presents “Starting a Coffee Shop Business”: A Documentary Series

Starting a Coffee Business is a five part video and written guide series about planning , developing , opening , operating , and growing a coffee shop or brand.

Our video guides feature advice and personal stories from these Michigan coffee companies & experts :

  • John Roos, RoosRoast
  • Maliesha Pullano, Mamaleelu Cold Brew
  • Marcus Goller, Brighton Coffeehouse and Theater
  • Lisa Bee, Sweetwaters Coffee & Tea
  • Jess Harmon, Coffee Expert

See the full Starting a Coffee Shop Business Playlist to watch all of the videos.

Subscribe to our YouTube channel

How Much Does it Cost to Start a Coffee Shop?

The cost of starting a coffee shop depends on a few variables like your location, size, and what type of shop you’d like to open. Generally, a coffee shop could cost anywhere from $80,000 to $250,000.

Recommended: Read our full How Much Does it Cost to Start a Coffee Shop guide.

Starting Costs

If you’re starting a business from scratch, a lot of your money will be used on a location and all the necessary equipment. Thankfully, we have a resource to help you sort through the required equipment for starting a coffee business. 

Not only do you have to pay the rent on your new location, but you also have to keep in mind any repairs that need to be made or building codes that need to be addressed.

Franchise Costs

The first thing you’ll need if you want to operate a franchise business is a franchise fee, which ranges anywhere from $10,000 - $50,000 or more depending on the franchise. 

Franchisees usually pay an ongoing franchise fee or royalty. This is usually a percentage of the gross revenue. The average royalty percentage is 5 to 6 percent, but this can vary.

The royalty could also be a fixed amount no matter the revenue.  

Marketing fees are likely to be another cost if you’re a franchise. Oftentimes there is an advertising or marketing fund that every franchise in the region or country contributes to. This fee will also be either a fixed amount or percentage, likely in the 1-4 percent range. 

Another possible cost is for products or services that the franchisor requires. 

If this sounds like a good idea for you, take a look at our Coffee Shop Franchising Guide . 

How to Hire for a Coffee Shop

You want to hire good employees for your brand-new business. We can help with that. Check out our Hiring Guide .

Coffee Shop General Manager

If you don’t want to be both the owner and the general manager, you’ll need to think carefully about who to hire for this important role. It will benefit you to look for someone who’s had a background in management and who’s had experience with keeping calm in the face of customer complaints.

Someone needs to serve the drinks. Since baristas are the face of your company, you need to hire them wisely. Look for someone who will be an engaging, friendly barista. Anyone can be trained to make coffee, but that positive attitude is hard to come by.

How to Name Your Coffee Shop

Unless you are franchising, choosing a name for your coffee shop may be the most important first step. There are many factors to consider when choosing a name. We've included some of them below:

  • How do you want your coffee shop to be perceived?
  • Are there specific emotions you want to elicit in your customers?
  • Can you use the coffee shop location in the name?

Recommended: Use our free Coffee Shop Business Name Generator .

Different Coffee Business Ideas

Coffee roaster.

If you love high-quality roasted coffee, maybe you want to try to make it yourself. The big piece of equipment you need to make this business idea work is your coffee roaster. It’s important to research as much as possible in order to make a good choice. Getting a coffee roaster can cost as little as $400 or as much as $58,000.

Mobile Coffee Cart

A coffee cart might be a great option for you if you want a highly portable and flexible business. You need a profitable venue where there’s foot traffic in order to make this idea work, as well as a cart, which could cost up to $20,000 if it includes all of the things you would need.

Coffee Kiosk or Stand

A coffee kiosk is different than a coffee cart in that it gives you more counter and refrigeration space because it’s a more permanent structure than a cart. A kiosk would allow you to expand beyond the typical espresso bar model to include additional products. You could spend anywhere from $15,000 to $80,000 to start your kiosk.

Drive-Thru Coffee Shop

If you value a fast-paced environment and quality customer service, maybe opening a drive-thru coffee shop is the way you can show your love of coffee to the world. The price for opening a drive-thru coffee shop varies from $35,000 to $80,000.

Do you love cats too? Combine your passion for cats and coffee by starting a cat cafe, a popular concept in Asia but one that is just finding its footing here in the States. Having a cat cafe will call for additional costs than a regular cafe because of all the cat-care you’ll need to provide. You might need around $100,000 for this quirky idea.

Other Coffee Shop Business Resources

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Business Insurance for Coffee Shops

Learn about the credit cards that will help with your coffee shop.

Best Small Business Credit Cards for Coffee Shops

how to make coffee shop business plan

Finding the Right Equipment for Your Cafe

Coffee business skills.

  • What is Third-Wave Coffee?
  • Branding Your Specialty Cafe: An Introduction
  • 8 Tips to Prevent a Toxic Work Environment in Your Cafe
  • Tips for Managing a Coffee Shop: New Ideas for Your Cafe
  • The Best Coffee Education and Certification Programs
  • How to Build a Coffee Shop Employee Handbook
  • Advice to Go from Barista to Coffee Shop Business Owner
  • How to Introduce Third-Wave Coffee to New Customers
  • How to Build Community in Your Coffee Shop
  • How to Make Your Coffee Shop More Sustainable
  • How to Make Your Coffee Shop More Inclusive
  • How to Adjust Your Extraction to Produce the Best Espresso
  • How to Cup Coffee: An Introduction
  • Operating a Roastery: the Pros and Cons
  • To Roast or Not To Roast: Deciding for Your Cafe
  • Best Chemex Recipes for Your Coffee Shop 
  • A Guide to Coffee Roast Levels
  • How to Lower the Turnover Rate in Your Coffee Shop
  • Best Practices for Renting an Espresso Machine
  • The Best Scales, Tampers, and Kettles for Your Cafe
  • Rocket Espresso Commercial Espresso Machine Review
  • Best POS Systems for Coffee Shops
  • The Best Commercial Coffee Grinders
  • Renting vs. Buying a Commercial Espresso Machine
  • Why Semi-Automatic Espresso Machines Are the Best Option
  • The Best Cold Brew System for Your Cafe
  • Rancilio Commercial Espresso Machine Review
  • La Marzocco Commercial Espresso Machine Review
  • Nuova Simonelli Commercial Espresso Machine Review
  • Victoria Arduino Espresso Machine Review
  • Best AeroPress Wave Recipes for Your Coffee Shop
  • Best Hario V60 Coffee Dripper Recipes for Your Coffee Shop

Planning & Products

  • Branded Merchandise for Your Coffee Shop
  • CBD and Coffee: Combining Them at Your Cafe
  • Choosing Flavors & Drink Enhancements for Your Cafe
  • Choosing Manual-Brew Methods for Your Specialty Cafe
  • How to Develop a Tea Menu for Your Coffee Shop
  • Choosing the Right Food & Pastries for Your Specialty Cafe
  • Coffee and Alcohol: Should You Serve Both at Your Cafe?
  • Designing the Perfect Floor Plan for Your Cafe
  • Finding the Right Location for Your Specialty Cafe
  • The Importance of Coffee Shop Atmospherics
  • How to Market Your Specialty Coffee Shop
  • How to Start a Specialty Coffee Shop
  • 7 Event Ideas for Your Coffee Shop
  • Coffee Businesses You Can Start From Home
  • Coffee Packaging Design Tips

Sourcing Coffee

  • How to Choose a Roaster
  • How to Choose a Coffee Farm/Provider
  • How to Source Coffee from an Importer
  • Wholesale Coffee Beans Buyers' Guide
  • How to Source Coffee from Brazil
  • How to Source Coffee from Colombia
  • How to Source Coffee from Ethiopia
  • How to Source Coffee from Indonesia
  • How to Source Coffee from Kenya
  • How to Source Coffee from Guatemala
  • How to Source Coffee from Honduras
  • How to Source Coffee from Mexico
  • How to Buy Ethical Wholesale Coffee Beans

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How to Write a Coffee Shop Business Plan In 2024

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How to Write a Successful Coffee Shop Business Plan Template for 2024

Antonio Del Cueto, CPA

March 27, 2024

Embarking on the journey to open a coffee shop is akin to starting a new adventure in a vast coffee jungle, where the aroma of success lingers in the air, and each path leads to exciting possibilities. In this expedition, a coffee shop business plan template serves as your trusted map, guiding through the thickets of the coffee industry and unveiling the secrets to make your coffee shop a treasure trove of flavors and warmth.

This guide is designed for intrepid startup heroes, business owners with a dream in their heart, and baristas with magic in their hands. Those who want to open their own coffee haven will find the tools to navigate the complexities of payroll, understand the importance of a barista's qualification, and learn how to stand out in the bustling marketplace. Dive into this adventure with us, and let's brew success together.

Are you in the process of starting your own business? Download FREE our business plan template here.

how to make coffee shop business plan

How to Write a Coffee Shop Business Plan

Starting a coffee shop is exciting. Before you become the best coffee shop owner, you need a plan. This guide helps you write your coffee shop business plan easily. We cover everything from what to include to how to do your financial planning. Let's dive in!

Coffee Shop Business Plan Template

Need a coffee shop business plan? Use this free coffee shop business plan template. It's a starting point. The template helps you organize your ideas. It covers important parts like your coffee shop concept, the type of coffee you'll serve (like third-wave coffee), and more. Think of it as a map for your journey to opening your coffee shop.

Writing a Business Plan for Your Coffee Shop

Writing a business plan for your coffee shop might sound hard, but it's key to success. Start by describing the coffee shop you want to open. What makes it special? Will you have baristas making the best coffee? Include details about your location, the kind of shop you want to open, and your target customers. Your plan should also talk about marketing your coffee shop. This is how you tell people why they should come to your shop. A good business proposal shows your vision clearly.

Financial Planning for Your Coffee Shop

Every coffee shop owner must think about money. Financial planning is a big part of your business plan. You have to figure out how much money you need to start and keep your coffee shop running . This includes costs like renting a place, buying equipment, and paying your baristas. Also, think about how much money you expect to make from selling coffee and other items. Planning this well helps you keep your shop open for a long time.

Key Components for a Successful Coffee Shop Business

Opening a coffee shop is more than just selling cups of coffee. It's about creating a space where people want to come back. To make your coffee shop a success, you need a good plan. Here, we talk about important parts of your coffee shop’s business plan. Let's make it easy to understand what you need to do.

Defining Your Target Market

Knowing who will buy our coffee is the first step. This is about your target market. Think about who you’re opening your coffee shop for. Are they busy workers who need a quick coffee? Or maybe families who enjoy a cozy spot? Understanding this helps in creating a marketing plan. This section of the coffee shop business plan makes sure you know who you’re talking to.

Developing a Pricing Strategy

How much will your coffee cost? This question is about your pricing strategy. Your prices need to be fair so people feel good about buying your coffee. But, you also need to make money to keep your coffee shop running. Think about the cost of making a cup of coffee and how much people are willing to pay. This is a key part of your business operations section. It shows how your coffee business will make money.

Creating an Executive Summary

Every business plan starts with an executive summary. This part gives a quick overview of your whole plan. It talks about your coffee shop , what you want to do, and how you plan to succeed. Even though it's at the beginning of your business plan, you write it last. It sums up everything about your coffee shop’s plan in a few short paragraphs. This makes it easy for anyone to understand your business’ goal.

Steps to Starting a Coffee Shop

Starting a coffee shop is a journey. It's about creating a place where people love to be. This guide will show you the main steps you need to take. We will keep it simple and clear, so you know exactly what to do. Let’s start making your dream of opening a coffee shop come true.

Choosing the Right Location for Your Coffee Shop

Finding where your coffee shop should be is very important. You want a spot where lots of people pass by. Before you decide, conduct research. Look at where people spend time and what other shops are nearby. A good location can help your coffee shop become very popular. Remember, the place you pick is a big part of the experience you want to give your customers.

Building Your Management Team and Staff

Your coffee shop needs a great team. This includes everyone from managers to baristas. When you’re going, think about the skills you need. Your team should know how to make the best espresso and other drinks. They should also make customers feel welcome. Include details in your company overview about the team you want to build. This shows potential investors or lenders that you have a solid plan for your staff.

Understanding the Cash Flow Projection

Money matters a lot. You need to know how much does it cost to open and run your coffee shop. This is where cash flow projection comes in. It helps you see how money will come in and go out. Include information about costs like rent, supplies from your supplier, and paying your team. Also, add how much money you expect to make from selling coffee and food. Check the balance sheet and financials section of your business plan. This part is very important for lenders or investors. It shows them that you know how your coffee shop can succeed.

Each of these steps is part of the process of opening your coffee shop. They help you write the executive summary, create a sample menu, and choose the right POS (point of sale) system. Keep everything concise but informative. This way, everyone understands your plan and how your coffee shop will become a favorite spot.

Customizable Elements in a Coffee Shop Business Plan

Creating a coffee shop business plan is like drawing a map for an adventure. It shows you where you want to go and how to get there. But every coffee shop is unique. So, your plan should have parts that you can change to fit your dream. Let’s look at what you can customize to make your plan just right.

Including a Marketing Plan for Your Coffee Shop

Your marketing plan tells people why they should come to your coffee shop. It’s one section you can really make your own. Talk about using social media accounts to share photos and news. Think about email marketing to send special offers. Marketing also means having a clear idea of how to tell people about your shop, both online and in the real world. This way, more people drink your coffee and enjoy your place.

Developing a Unique Coffee Shop Concept

What makes your coffee shop different? This part is all about your idea. Maybe you want to create a place that also serves books and music. Or a spot where every cup of coffee comes with a story. Your concept should show what’s special about your place. This makes your coffee shop stand out and gives customers a reason to come back.

Integrating Pastry and Beverage Offerings

Food and drinks are the heart of your coffee shop. In this part, you decide what to serve alongside your coffee. Will you have pastries? What about other drinks? Maybe you want to offer food that has a special certification, like organic or gluten-free. This section helps you keep enough variety to make everyone happy and coming back for more.

Free Coffee Shop Business Plan Templates in 2024

Starting a coffee shop in 2024? Great! There are free b usiness plan templates that can help. These templates give you a structure. Then, you add your own details. Let’s see how to use these templates to your advantage.

Utilizing a Free Coffee Shop Business Plan Template

A free template is a great tool during the writing process. It shows you what sections your plan needs. For example, it has spots for your marketing plan, your concept, and your menu. Using a template means you don’t forget anything important. It’s a good base that you can add to and change as needed.

Personalizing Your Coffee Shop Business Plan

Even with a template, your plan should show who you are. Add your style to every part. If you’re great at digital marketing, highlight that. If your foodservice is going to be amazing, talk about it a lot. Make sure every section reflects your vision and goals.

Adapting the Business Plan for Different Types of Coffee Shops

Not all coffee shops are the same. Maybe you’re opening a cozy corner spot or a drive-thru. Your business plan should fit your type of shop. Change the template to match your needs. Think about what makes your coffee shop special and make sure your plan shows that. The final section should leave readers excited about what you’re creating.

Key Takeaways:

  • Location : Where your coffee shop will be. Think of it as choosing the best spot in the park for your lemonade stand.
  • Menu : What drinks and snacks you'll sell, like planning a snack bar for your friends.
  • Target Customers : Who you want to visit your coffee shop, such as people who love reading books or using laptops in cozy places.
  • Budget : How much money you need to open and keep the shop running, like planning your allowance for new games and snacks.
  • Marketing Strategies : Ways to make people excited about your coffee shop, like inviting friends to your birthday party.

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Coffee Shop Business Plan Template

Written by Dave Lavinsky

Business Plan Outline

  • Coffee Shop Business Plan Home
  • 1. Executive Summary
  • 2. Company Overview
  • 3. Industry Analysis
  • 4. Customer Analysis
  • 5. Competitive Analysis
  • 6. Marketing Plan
  • 7. Operations Plan
  • 8. Management Team
  • 9. Financial Plan

Coffee Shop Business Plan

Whether you are planning to start a new business or grow your existing coffee shop, you’ve come to the right place to create your coffee shop business plan.

We have helped over 100,000 entrepreneurs and business owners create business plans and many have used them to start or grow their coffee shops.

A coffee shop business plan is used to start and/or grow your business. Among other things, it outlines your business concept, identifies your target customers, presents your marketing plan and details your financial projections.

Coffee Shop Business Plan Sample

Below are links to each section of our coffee shop business plan example:

Next Section: Executive Summary >

Coffee Shop Business Plan FAQs

What is a coffee shop business plan.

A business plan for a coffee shop is a plan to start and/or grow your business. Among other things, it includes your company overview, allows you to conduct a market analysis to identify your target market, includes a sample menu, presents your marketing plan and pricing strategy to attract your local customer base, details your sales forecasts, and provides the income statement, balance sheet and cash flow statement for your coffee shop.

You can  easily complete your coffee shop business plan using our Business Plan Template for a Coffee Shop here .

What Are the Main Types of Coffee Shops?

The different types of coffee shops include cafes, coffee bars and coffeehouses that sell coffee drinks and other snacks. Some coffee shops offer lunch and dinner menus and are close to being full-service restaurants. There are also coffee shops that are more accessible for people on the go or those who want to make their own coffee. These are retail coffee shops, drive thru coffee shops, coffee carts and trucks, and roasters or retailers.

What Are the Main Sources of Revenue and Operating Expenses for a Coffee Shop?

The primary source of revenue for many coffee shops come from its food and drink sales, which includes brewed coffee, coffee beans, seasonal drinks and refreshments, and baked goods. Gift card and merchandise sales like tumblers, mugs, and coffee makers also contribute to a coffee shop’s revenue stream.

The expected expenses for a coffee shop are the cost of coffee and food products, salaries and wages, rent, and advertising costs. 

How Much Does it Cost to Start a Coffee Shop?

Opening a coffee shop business can cost anywhere from $40,000 to $100,000 depending on the size and location of the business. Additional costs such as inventory, employee salaries, and marketing expenses can range from $5,000 to $15,000 per month.

How Do You Get Funding for Your Coffee Shop Business?

The best way to get funding for a coffee shop business is through a bank loan or utilizing your personal savings, business credit cards or borrowing from friends and family. You can also look into government grants or loans, or try to find a partner who is willing to invest in your business. Whatever route you choose, be sure to have a solid coffee shop business plan for potential investors including a sales and marketing plan as well as a realistic idea of how much money you need to get started.

How to Start a Coffee Shop?

  • Determine the type of coffee shop business you want to open . There are many different types of coffee shops, from small mom-and-pop shops to large chains.
  • Create a coffee shop business plan. This will outline your plans for starting and running your coffee shop. 
  • Secure funding . You will need money to start and run a coffee shop, so you'll need to find investors or borrow money from a bank or other lending institution.
  • Find a location for your coffee shop. This can be tricky, as you'll need to find a space that is affordable and has good foot traffic.
  • Equip your coffee shop . You'll need to buy or lease equipment such as espresso machines, coffee brewers, and furniture in addition to the coffee beans and other food products you plan to sell.
  • Hire staff . You'll need employees to run your coffee shop, so post job ads and interview potential candidates.

Learn more about how to start a successful coffee shop business:

  • How to Start a Coffee Shop Business

Where Can I Get a Coffee Shop Business Plan PDF?

You can download our free coffee shop business plan template PDF here . This is a sample coffee shop business plan template you can use in PDF format.

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  • STARTUP COURSE AND DOCUMENTS

Coffee Shop Business Plan Outline: A Roadmap to Café Excellence

Coffee Shop Business Plan Outline: A Roadmap to Café Excellence

In today’s fast-paced world, coffee shops have become more than just places to grab a quick caffeine fix. They serve as community hubs, meeting places, and havens for individuals seeking a cozy ambiance and a delicious cup of coffee. If you’re considering starting your coffee shop, having a well-thought-out business plan must be the first thing you need to consider.

A coffee shop business plan should have an executive summary, company description, market analysis, product and services, marketing and sales strategies, organization and management structure, financial projections, operations and logistics, SWOT analysis, sustainability efforts, risk management, and an exit strategy.

In this article, I will provide you with an outline to help you kick-start your coffee shop venture.

Table of Contents

1. Executive Summary

Coffee Shop Business Plan Outline: A Roadmap to Café Excellence

The executive summary is a vital section of your coffee shop business plan as it provides a concise overview of your venture. It serves as a snapshot of your entire plan, offering potential investors or partners a clear understanding of your business.

In this summary, you should outline your vision, target market, unique selling proposition, and financial goals succinctly. By encapsulating these key elements, the executive summary acts as a powerful tool to grab the attention of readers, enticing them to delve deeper into your comprehensive plan and consider the potential of your coffee shop business.

Read more about: Business Plan on Coffee Cafe: Coffee Dreams to Reality

2. Company Description

In the section dedicated to describing your coffee shop concept, it is important to provide a comprehensive overview. Start by sharing the name, location, and mission statement of your coffee shop. Dive deeper into the type of coffee shop you envision, whether it’s a welcoming neighborhood café, a specialty coffee roaster focusing on single-origin beans, or a trendy espresso bar serving innovative brews. 

Emphasize what sets your coffee shop apart from competitors, such as your unique menu offerings, sustainable sourcing practices, or commitment to supporting local artisans. Additionally, discuss your strategies for delivering exceptional customer experiences, such as providing friendly and knowledgeable staff, creating an inviting ambiance, and offering personalized service that exceeds expectations.

By clearly communicating your vision and differentiation, you will pique the interest of potential investors and partners, showcasing the potential for success in the competitive coffee shop industry.

3. Market Analysis

Making a thorough market analysis is a crucial stage in creating your business plan for your coffee shop. It entails a thorough investigation of both the local coffee scene and your target demographic. You can learn a lot about the requirements, preferences, and behaviors of your customers by examining the demographic, psychographic, and geographic elements that affect their preferences.

Furthermore, assessing the competitive landscape allows you to understand existing coffee shops, their strengths, weaknesses, and market positioning. This analysis provides you with a clear understanding of the market opportunities and potential challenges you may encounter.

With this knowledge, you can make adjustments to your branding and marketing tactics to further distinguish your coffee shop and draw in your target demographic. You lay the groundwork for a successful coffee shop business that is in sync with the local coffee scene and ready for development by doing a thorough market analysis.

4. Products and Services

Coffee Shop Business Plan Outline: A Roadmap to Café Excellence

Describe the variety of coffee products and additional offerings you plan to provide. Discuss the sourcing of your coffee beans, whether you intend to partner with local roasters or establish direct trade relationships with coffee farmers. Highlight any unique or specialty beverages you plan to offer, such as cold brews, pour-overs, or signature blends. Additionally, outline any complementary products or services, such as pastries, sandwiches, or merchandise.

Read more about: Business Plan of Coffee Shop: Aroma and Ambition

5. Marketing and Sales Strategy

When describing the variety of coffee products and additional offerings in your coffee shop business plan, provide a comprehensive overview. Start by discussing the sourcing of your coffee beans, showcasing your commitment to quality and sustainability. You may highlight partnerships with local roasters, ensuring a focus on supporting the community and promoting local flavors. Alternatively, you might emphasize direct trade relationships with coffee farmers, emphasizing fair and ethical practices.

In addition to standard coffee options, mention any unique or specialty beverages that will set your coffee shop apart. These could include cold brews with innovative flavor profiles, meticulously brewed pour-overs showcasing the nuances of different coffee beans, or signature blends crafted exclusively for your shop.

Outline any complementary products or services that will enhance the customer experience. This may include a delectable selection of pastries made in-house or sourced from local bakeries, sandwiches crafted with fresh ingredients, or merchandise like branded mugs and apparel that customers can purchase as mementos of their visit.

6. Organization and Management

In outlining the structure of your coffee shop business, it is important to provide a clear understanding of the roles and responsibilities of key personnel. Discuss the qualifications and experience of your management team, underscoring their expertise in the café industry and their ability to drive your business forward. If you are a sole proprietor, detail your responsibilities and lay out your plans for hiring additional staff as your business grows.

Highlight the significance of training programs that will equip your team with the necessary skills to deliver exceptional service. Emphasize your commitment to fostering a positive work culture, where employees feel valued and motivated to provide outstanding customer experiences.

7. Financial Projections

Coffee Shop Business Plan Outline: A Roadmap to Café Excellence

When presenting your financial projections in the coffee shop business plan, it is crucial to provide a comprehensive overview of your financial expectations. Start by outlining the startup costs involved, including expenses for rent, renovation, equipment, furniture, permits, and licenses. 

Next, detail your revenue forecasts based on your target market, pricing strategy, and projected sales volume. Consider factors such as seasonality and local economic conditions that may impact your revenue streams. 

Include a detailed budget that encompasses all operating expenses, including costs for inventory, supplies, utilities, marketing and advertising, staff salaries, and insurance. This will demonstrate a clear understanding of the financial requirements of running the coffee shop on a day-to-day basis.

Consider creating a three-year projection that illustrates the growth potential of your coffee shop. This can include anticipated increases in revenue, expansion plans, and adjustments to expenses as your business matures.

Furthermore, discuss your funding requirements and potential sources of investment. If you plan to seek financing from banks or investors, highlight the expected return on investment and outline how the funds will be utilized to support the growth and success of your coffee shop.

Read more about: Business Plan of a Coffee Shop: Bean Business Blueprint

8. Operations and Logistics

When providing insights into the day-to-day operations of your coffee shop in the business plan, it is essential to cover key aspects. Begin by describing the layout and design of your space, considering factors such as seating capacity, restroom facilities, and strategic placement of equipment to optimize workflow.

Discuss your inventory management processes, highlighting how you will track stock levels, manage orders, and ensure a consistent supply of coffee beans, ingredients, and other necessary items. Mention your supplier relationships and any efforts to source high-quality products.

Outline your planned hours of operation, taking into account peak hours and potential variations based on customer demand. Address staffing requirements, detailing the number of employees needed to run your coffee shop effectively. Additionally, describe your employee scheduling approach to ensure smooth operations and adequate coverage during busy periods.

9. SWOT Analysis

Conducting a comprehensive SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis is crucial for evaluating both the internal and external factors that can impact your coffee shop business. Start by identifying your strengths, which could include aspects like a unique menu, exceptional customer service, a prime location, or a strong brand presence. These strengths differentiate your business from competitors and contribute to your competitive advantage.

Next, assess your weaknesses and areas that require improvement, such as limited parking space, lack of visibility, or a need for additional staff training. Addressing these weaknesses will help you enhance the overall efficiency and performance of your coffee shop.

Identify growth opportunities, such as expanding your product offerings, exploring new markets, or partnering with local businesses for cross-promotion. Capitalizing on these opportunities can lead to increased revenue and market share.

Finally, consider potential threats that may arise from competition, changing consumer preferences, or economic fluctuations. Analyze how these threats could impact your coffee shop and develop strategies to mitigate their impact.

10. Sustainability and Social Responsibility

Coffee Shop Business Plan Outline: A Roadmap to Café Excellence

In today’s coffee industry, sustainability and social responsibility play an increasingly significant role. It is crucial to address this growing importance in your coffee shop business plan. Discuss your commitment to environmentally friendly practices, such as using biodegradable cups, implementing recycling programs, or sourcing and promoting fair trade coffee.

Highlight any partnerships with local organizations or initiatives that align with your values and contribute to a sustainable coffee supply chain. Communicate your dedication to giving back to the community and fostering a positive impact through initiatives like supporting local farmers, donating a portion of profits to charitable causes, or participating in community events.

Read more about: Business Plan Mobile Coffee Truck: The Roaming Baristas

11. Risk Management

When running a coffee shop, it is essential to outline the potential risks and challenges that may arise. These can include market saturation, where competition is intense, changing consumer trends that may impact demand, rising costs of ingredients affecting profitability, or unforeseen events like natural disasters disrupting operations.

To mitigate these risks, develop contingency plans that outline steps to be taken in response to each potential challenge, ensuring business continuity. Additionally, consider obtaining comprehensive insurance coverage to safeguard your assets and investments in case of unexpected circumstances.

12. Exit Strategy

While it may appear premature, including an exit strategy in your long-term planning is essential. Outline the various options for exiting your coffee shop business, such as selling it to a new owner, considering franchising opportunities, or passing it down to a family member as a generational business.

Discuss the factors that would trigger an exit, such as retirement, changes in personal circumstances, or the achievement of specific financial goals. Additionally, detail the steps you would take to ensure a smooth transition, such as documenting standard operating procedures, maintaining accurate financial records, and establishing relationships with potential buyers or successors.

By incorporating an exit strategy into your business plan, you demonstrate foresight and preparedness for the future, enabling you to navigate potential transitions effectively and maximize the value of your coffee shop business.

Crafting a detailed coffee shop business plan is crucial for launching a successful venture in the café industry. A well-executed business plan serves as a roadmap to guide your coffee shop’s growth and prosperity. With passion, dedication, and a solid plan, you’ll be well on your way to brewing success in the world of coffee. Good luck on your coffee shop journey!

Frequently Asked Questions

Coffee Shop Business Plan Outline: A Roadmap to Café Excellence

Questions: How can I identify my target market for a coffee shop?

Answer: Analyze demographics such as age, gender, income level, and location. Think on psychographic elements like values, interests, and way of life. Research local coffee consumption habits and preferences

Question: What are some effective marketing strategies for a coffee shop?

Answer: Effective marketing strategies for a coffee shop include social media engagement, creating an enticing online presence, hosting events or workshops, partnering with local businesses or influencers, offering loyalty programs, providing personalized customer experiences, and leveraging community involvement through sponsorships or charity initiatives.

Question: What are some common challenges in the coffee shop industry?

Answer: It include intense competition, changing consumer preferences, rising ingredient costs, staffing and training issues, maintaining consistent quality, managing inventory effectively, coping with seasonality, keeping up with industry trends and innovation, and adapting to evolving regulations and health standards.

To learn more on how to start your own coffee shop, check out my startup documents here.

Disclaimer: The information provided by  StartMyCoffeeShop.com  (“The Site”) is for general informational purposes only. All information on the Site is provided in good faith. However, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the Site or Reliance on any information provided on the Site. Your use of the Site and reliance on any information on the Site is solely at your own risk. This blog post is for educational purposes only and does not constitute legal advice. Please consult a legal expert to address your specific needs. Terms and Conditions. ( https://startmycoffeeshop.com/terms-and-conditions/ )

how to make coffee shop business plan

Hi! I’m Shawn Chun

My adventure in coffee began when I first launched my first coffee shop back in the early 2000s. I had to figure out so many things on my own and to make it worse within 2 years of opening two large corporate coffee chains moved in just blocks away from me!

As I saw smaller and even some larger coffee shops in the neighborhood slowly lose customers to these giant coffee chains and slowly close up shop, I knew that I had to start getting creative…or go out of business.

I (like you may be) knew the coffee industry well. I could make the best latte art around and the foam on my caps was the fluffiest you have ever seen. I even had the best state-of-the-art 2 group digital Nuova Simonelli machine money could buy. But I knew that these things alone would not be enough to lure customers away from the name brand established coffee shops.

Eventually, through lots of trial and error as well as perseverance and creativity I did find a way to not only survive but also thrive in the coffee/espresso industry even while those corporate coffee chains stayed put. During those years I learned to adapt and always faced new challenges. It was not always easy, however, in the end, I was the sole survivor independent coffee shop within a 10-mile radius of my location. Just two corporate coffee chains and I were left after that year. All told the corporate coffee chains took down over 15 small independent coffee shops and kiosks and I was the last one standing and thriving.

Along the years I meet others with the same passion for coffee and I quickly learned that it is not only “how good a barista is” that makes a coffee shop successful, but the business side of coffee as well.

Hence why I started this website you are on now. To provide the tools and resources for up and coming coffee shop owners to gain that vital insight and knowledge on how to start a coffee shop successfully.

Stick around, browse through my helpful blog and resources and enjoy your stay! With lots of LATTE LOVE!

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How to Open a Coffee Shop - The Beginners' Guide

  • Written by: Rinaily Bonifacio
  • Last updated: 12 April 2024

coffee shop manager or barista standing behind bar with iPad in hand

So, you want to start a coffee shop business, huh? Dreaming of brewing the perfect cup that wakes up the neighborhood? Whether you're an avid coffee drinker plotting to turn your passion into profit, or a small business owner looking to tap into the coffee industry, this guide is your starting line. Opening a new coffee shop might seem daunting, but with the right ingredients—patience, preparation, and a bit of caffeine-fueled ambition—you can brew up success. Let's cut through the steam and find out how to make your dream of becoming a coffee shop owner a reality, step by step.

Conceptualizing your coffee shop business plan

Before you start picking out espresso machines, let's talk dreams and diagrams.

Defining your vision and concept

Every great coffee shop starts with a simple idea. But what makes yours stand out? Is it the cozy atmosphere where every local feels at home, or the innovative coffee concoctions you can't find at another coffee kiosk? Picture your ideal coffee shop: the vibe, the people sipping their morning brew, and what they're saying about your place. This isn't just about opening another coffee spot; it's about creating a unique coffee culture. Think about your target customers—are they college students seeking a caffeine fix, or professionals looking for a quiet spot to work? What about your coffee shop's branding? Will it reflect a sleek, modern aesthetic or a warm, vintage charm? Defining your concept, from the coffee beans to the decor, sets the groundwork for your future success.

Choosing a coffee shop business plan

Now, let's get down to the nitty-gritty: the business model. Not all coffee shops are created equal, and the right model for you depends on your vision and what you think will click with your target market.

  • Traditional Café : The classic setup with sit-down service, perfect for those who want to create a community hub.
  • Coffee Truck : Ideal for hitting the road and bringing your brew to festivals, college campuses, or bustling downtown areas.
  • Coffee Roastery Café : A hit with the coffee connoisseurs looking to experience fresh, gourmet coffee from bean to cup.

Each model has its perks and quirks, so consider your coffee shop startup costs, the location, and the kind of experience you want to offer. Remember, aligning your business model with your concept and the local coffee shops market demand is crucial.

Planning and preparation

Roll up your sleeves—it's time to lay the groundwork for your independent coffee shop dream.

Crafting a business plan

A solid business plan should include a thorough market analysis, identifying your target customers and how your shop will meet their caffeine cravings better than the competition. Dive into the industry trends, and pinpoint where your own coffee shop fits in.Next up, financial projections. Here, you're breaking down the expected costs (think startup costs, coffee shop equipment, and leasing space) versus the hot profits you anticipate. And don't forget about the operational strategies. How will your shop run day-to-day? What's your plan for inventory management, and which of the pos systems will you use to keep things smooth at the counter?

Securing financing

Now, unless you've found a magical coffee bean that grows money, you're going to need some capital to get your coffee business percolating. There are a few ways to fill your financial cup:

  • Loans : A classic choice. Small business loans can offer the funds you need, but they'll want to see that your business strategy is as strong as your espresso.
  • Investors : These folks will invest capital in your new business for a piece of the pie. Make sure your business plan impresses and clearly shows the potential for profit.
  • Crowdfunding : Why not let your future customers fund your startup? Platforms like Kickstarter let people who believe in your coffee shop idea contribute towards making it a reality.

Whichever route you choose, remember: presenting your business plan isn't just about the numbers. It's about telling the story of your coffee shop—how it serves the local community, creates jobs, and, of course, brews fantastic coffee. Make them believe in your dream, and the funding will follow.

With your business plan polished and your financing in place, you're ready to take the next step towards opening your own business.

Finding the perfect coffee shop location

Location, location, location—let's find where your own café will call home.

Location analysis

Choosing where to open your coffee shop is like picking the perfect coffee bean; it needs to be just right. The best spots are more than just an address; they're where your coffee shop's heart beats the strongest. Start with foot traffic: busy streets, near colleges, or bustling business districts are gold mines for coffee shops. Your target demographic hangs out here, after all.

But it's not just about being where the people are. Who are your neighbors? Peek at the competition. Being near other coffee shops isn't always bad— it can mean you're in a hot spot for coffee lovers. However, ensure your coffee shop concept offers something unique that draws customers in. And don’t forget about the local community vibe. Your coffee shop should feel like it belongs, whether it's a cozy corner spot in a historic district or a sleek, modern outpost in a tech hub.

Lease negotiation and space planning

Lease negotiations can feel like a high-stakes poker game, but remember, you're not just any player—you're the one with the winning hand. Arm yourself with knowledge about the local coffee market, including average rents and lease terms. Don't be shy about asking for a better deal or tenant improvements; the worst they can say is no.

When it's time to plan your coffee shop's layout, think about the journey your customers will take. From the moment they walk in, the experience should be smooth and inviting. The layout of your espresso machines, the counter, seating area, and even the bathrooms plays a significant role in customer satisfaction. Ensure there's a logical flow that allows for both quick grab-and-go service and relaxed, sit-down enjoyment. And, crucially, leave room for growth. Your new coffee shop might start small, but with the right location and a solid plan, it won’t stay that way for long. So, find that perfect spot, negotiate like a pro, and design a space that turns first-time visitors into regulars.

Designing your coffee shop

Turning your space into a caffeine-fueled haven starts here.

Creating an inviting atmosphere

The vibe of your coffee shop can be as crucial as the coffee itself. When customers step inside, you want them to feel like they've found their new favorite spot. This part of the journey—where you decide on the interior design—plays a huge role in making that happen. Consider your coffee shop's concept: Is it a rustic retreat for the local community or a sleek, modern hub for busy professionals? Your choice of furniture, decor, and even the lighting should reflect this theme and make your patrons feel at home.

Remember, every detail counts. From the comfort of the seating to the artwork on the walls, these elements tell your coffee shop's story. And let's not forget about the aroma of freshly brewed coffee and baked goods; it's the invisible decor that adds to the atmosphere. Crafting a space that looks good, feels welcoming, and smells irresistible is your goal. This is what will turn those first-time visitors into regulars.

Branding and marketing

Now, how do you get people buzzing about your coffee shop before the espresso machine starts humming? Enter branding and marketing. Your coffee shop's branding—from the logo to the signage—sets the tone for what customers can expect. It's your shop's first impression, and making it count is crucial.Develop a strong brand identity that aligns with your coffee shop concept and speaks directly to your target market. Are you catering to gourmet coffee connoisseurs or the on-the-go morning crowd? Your logo, color scheme, and overall aesthetic should reflect this.

But creating a great brand is just the beginning. You need to market your coffee shop to stir up excitement and anticipation. Use social media to showcase your progress, from the first coat of paint to the installation of the coffee machine. Share your coffee shop's story, highlighting unique offerings like your loyalty program or your commitment to using locally sourced coffee beans. And consider a soft opening to gather feedback and build momentum before the grand opening day.

By focusing on both the physical space and the digital presence of your coffee shop, you're laying the foundation for a successful launch. Keep your branding consistent, your marketing efforts engaging, and your coffee shop will soon become the talk of the town.

Legalities and licenses

Crossing the T's and dotting the I's on your way to opening day.

Navigating permits and regulations

Before you can serve up that first latte, there's a bit of paperwork to tackle. Opening a coffee shop means getting cozy with local regulations, health codes, and a plethora of permits. First on your list? A business license. This is your official handshake with the city, letting you operate legally. Next, dive into the health department's requirements. Since you're serving food and drinks, you'll need to pass inspections with flying colors to ensure your coffee shop is a safe spot for your customers.

But wait, there's more. Depending on your location and what you're serving (hello, live entertainment on weekends), you might need additional permits. Zoning permits, a live entertainment license, a sales tax license, and even a sign permit for that eye-catching frontage are all part of the mix. And if you're planning to serve alcoholic beverages alongside your coffee, brace yourself for another layer of licensing.

It sounds like a lot, but fear not. Take it one step at a time, and don't hesitate to seek advice from other coffee shop owners or local business advisors. Getting all your legal ducks in a row is crucial for a smooth opening and a successful coffee shop.

Insurance needs

Now, let's talk protection—not just for you, but for your employees, customers, and the business itself. Insurance might not be the most exciting coffee topic, but it's essential. A general liability insurance is your coffee shop's safety net, covering everything from accidents to injuries on your premises. But don't stop there. Property insurance protects your space and everything in it, from coffee machines to espresso machines.

Considering you'll be hiring staff, workers' compensation insurance is also a must. It covers employees in case of workplace injuries, which, let's be honest, nobody wants to happen. And if you're offering online ordering, delivery or using a vehicle for business purposes, commercial auto insurance is on your list too.

Last but not least, think about business interruption insurance. If something unexpected forces your coffee shop to close temporarily, this insurance can help you keep the financial wheels turning. Equipped with the right permits and insurance, your business won't just be a dream—it'll be a well-protected reality ready to welcome its first customers.

Setting up shop

coffee shop manager baristas look at tablet

The final stretch before you start filling cups with joy.

Sourcing equipment and suppliers

Getting your coffee shop ready for the big day means outfitting it with the right gear and goodies. At the heart of your operation? Espresso machines—these are your workhorses, so choose wisely. A high-quality machine can mean the difference between a good and a great cup of coffee. But there's more to it than just espresso. Grinders, blenders for those frappes and smoothies, a reliable point of sale system to keep transactions smooth, and refrigeration for fresh ingredients are all part of your arsenal.

When it comes to suppliers, you want the best coffee beans you can get your hands on. Local roasters can offer fresh, unique blends that set you apart from the chain down the street. But don't stop at coffee; find suppliers for pastries, milk, and other goods that share your commitment to quality. And remember, relationships matter. Building a good rapport with your suppliers can lead to better prices, reliability, and maybe even a collaboration or two.

Hiring and training staff

Your staff can make or break your coffee shop. Hiring the right team is about finding people who not only have the skills but also fit the vibe of your shop. Look for enthusiastic coffee lovers who share your passion and are eager to learn. Once you've got your dream team, training is key. From mastering the art of espresso to understanding your POS system, every member of your team should be well-versed in the ins and outs of your operation.

But it's not just about making a great cup of coffee. Train your staff to provide exceptional service, to know your coffee shop menu inside and out, and to engage with customers in a way that makes them feel at home. Remember, your staff represents your brand, and their interactions with customers can turn first-timers into regulars.

With the right equipment, suppliers, and team in place, your coffee shop is almost ready to open its doors. The excitement is brewing, and soon, you'll be part of the vibrant coffee shop community.

The grand opening

It's showtime! Let's make sure your coffee shop's debut is as memorable as your first cup of coffee in the morning.

Planning a launch strategy

The big day is approaching, and it's time to put your coffee shop on the map. A grand opening event or a soft launch? That's the question. A grand opening with all the bells and whistles can create a buzz and attract a crowd. Think live music, free samples, and special promotions to welcome your new customers. It's your chance to showcase what makes your business special and why it's the new go-to spot for coffee lovers.

Alternatively, a soft launch can be just as effective. This gives you a chance to iron out any kinks with a smaller crowd and collect valuable feedback. Invite friends, family, and locals for a sneak peek. It's a more low-key approach but can help build a solid foundation of loyal customers through word-of-mouth.

Evaluating and adapting

Once the confetti has settled, it's time to shift gears from celebration to evaluation. Your coffee shop is a living, breathing thing, and it will evolve. Pay close attention to customer feedback, whether it's about the coffee consumption, the service, or the atmosphere. Use this input to refine your offerings and make adjustments where needed. Remember, feedback is gold in the coffee shop industry.

Keep an eye on the performance of your coffee shop. Which items are a hit? Is there a particular time of day when you're busiest? Use this data to tweak your operations, menu, and marketing efforts. And don't be afraid to try new things—special promotions, loyalty programs, or even adding items to the menu based on customer suggestions.

Opening a coffee shop is an adventure, and the grand opening is just the beginning. By planning a thoughtful launch and being open to adapting your approach, you're setting the stage for a successful and vibrant coffee shop that becomes a staple in its community.

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Coffee Shop Business Plan Sample

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Coffee shop business plan sample

The coffee shop business plan is an essential tool for coffee shop owners and those who want to open a coffee shop.

A coffee shop business plan will give you an idea of how much a coffee shop will cost, how those costs will be funded, and how much money you expect to make from it. 

When it’s ready, you can show it to investors, banks, partners, and anyone else who can help you open a cafe. Getting this document right is worth your time and effort, so make sure you do it right.

After helping entrepreneurs in the USA launch more than 400 independent coffee shops , we know that a business plan is vital for success.

We are here to help you write a coffee shop business plan.

Here’s a business plan sample pdf and a template that will give you some inspiration for what should be included in your coffee shop business plan.

Coffee Shop Business Plan Template

1. Business Plan Title Page

2. executive summary, 3. market overview, 4. competitive analysis, 5. swot analysis, 6. marketing plan, 7. funding request, 8. management summary, 9. financial highlights, coffee shop business plan sample. faqs:, coffee shop business plan powerpoint presentation, download coffee shop business plan example pdf.

Coffee Shop Business Plan Sample

A coffee shop business plan template should include the following sections. Let’s look at a coffee shop business plan template and discuss what each section should include.

1. Business Plan Title Page 2. Executive Summary 3. Market Overview 4. Competitive Analysis 5. Swot Analysis 6. Marketing Plan 7. Funding Request 8. Management Summary 9. Financial Highlights

Start with the legal name of your business. Provide the address of a likely location or website if you already have one. Include your company logo at the top or bottom of the title page. On the title page, there should also be a table of contents listing each section and its page number.

Coffee Shop Business Plan Template

What makes a great cover page for a business plan?

Visit our page on business plan cover page examples to download our free business plan cover page templates and create a beautiful cover page yourself.

The Coffee Shoppe will be a business service provider based in Miami, Florida. Founded by Mrs. Nancy Harrigan.  The Coffee Shoppe will offer a menu of services which include coffee, lattes, capacinos, expressos, deli sandwiches and baked goods.

While these services will comprise the initial market entry core, long-term plans call for the integration of storage and relocation capabilities to the business mix.

The local area has been in dire need of a service of this type for some time and The Coffee Shoppe plans to adequately serve them through the consistent delivery of real-time hospitality. 

The market is definitely filled with opportunities but in order to capitalize on them, a strong infusion of working capital must be acquiesced. 

The founder projects needing 100K for their business venture with repayment being made out of the profits that are driven annually. Funding that is secured will be used in a variety of areas including marketing, logistics, management, site procurement as well as the day to day operations of the organization.

The marketing for The Coffee Shoppe will be done through a variety of mediums including the Internet, mass media, print and networking. Internet efforts will center on the creation of a user-friendly website that clearly list all of the core services that will be offered. 

To read the full executive summary, click here to download the PDF

Read more: Executive summary examples

Financial Highlights

Financial highlights of coffee shop business plan Sample

The Company is entering the market at a time when the industry in which it operates is experiencing substantial growth. According to market research firm IBIS World, the Coffee & Snack Shops Industry has seen an average annual growth rate of 5.8% over the last five years, positioning industry revenue to be around $47.7 billion in

2018. The Coffee & Snack Shops industry is projected to see an average annual growth rate of 1.4% over the next five years, placing industry revenue at $51 billion in 2022.

Market Analysis

Market Analysis of Coffee Shop Business Plan Sample

Target Market

Target Market of Coffee shop business plan sample

The following is a listing of the primary competitive advantages of the Companv upon entering the market

  • Congenial customer service
  • A central location wit greater foot traffic Parking facility available for customers
  • Soothing ambiance for calm eating
  • Excellent visibility from the road
  • Aggressive marketing campaian
  • Understanding visitors food choices and integrating the same in the menu
  • Inviting feedback from customers
  • Key understanding of trends and flavor
  • The company will hire experienced management and staff

Competitive analysis of coffee shop business plan

The following is an analysis of the  SWOT analysis of the coffee shop business as well as the opportunities and threats present in the market.

  • Location. The location is one of the primary strengths of the The Coffee Shoppe business model as there are currently no other organizations that have the capabilities to offer the types of services that will be introduced to the market.
  • The founder. Founder Nancy Harrigan is a seasoned, strategic business professional with an eye towards success, profit and achievement. These qualities will form the basis of the The Coffee Shoppe brand and be a catalyst that propels the success of the operation.
  • Servicing of a need. The services that will be brought to the local residents of Miami are one that is truly needed. The fact that The Coffee Shoppe will be satisfying this need will endear the organization to the customer base and allow for consistently strong growth.
  • Lack of funding. Funding is the sole weakness of the The Coffee Shoppe business venture. While funding is a weakness it should be noted that the founder is confident that if adequate funding is secured, she will be able to develop a viable business.

Opportunities

  • Limited competition. The limited amount of local competition is the primary opportunity for The Coffee Shoppe as it will give the organization the opportunity to develop a loyal customer base while erecting barriers to entry.
  • Small business growth. The projected growth of small businesses will provide another opportunity and will feed opportunities directly into the The Coffee Shoppe pipeline.
  • Larger organizations. Larger organizations could possibly realize the opportunities that can be found in the local region and begin entering the market. While this is a threat, the founder believes that with strategic marketing, community efforts and customer service, this threat can for the most part be mitigated.

Free: Business Plan Examples

Do you need help creating a business plan? Check out these six free, proven business plan examples from different industries to help you write your own.

Marketing for The Coffee Shoppe will be done through a variety of mediums with television, print and the Internet being the primary drivers. The website will have SEO capabilities and will be developed using all of the latest in web and graphics technologies.

In addition to the home website, plans also call for the creation of a strong social media presence using Facebook.com and Twitter.com with regular updates occurring on each of the aforementioned pages.

Commercial time has already been purchased through ABC and commercial production will begin immediately following funding acquisition. Print marketing will consist of advertisements being placed in publications that are typically read by members of the targeted audience including small business owners and corporate types.

Networking will round out the The Coffee Shoppe marketing mix with the founder joining various networking groups that give her the ability to champion the brand that she has created.

Read more: how to do market research research

Fund Requirement for Coffee Shop Business Plan

Read more: ways to find investors for your business

Management Summary Coffee Shop Business Plan

Financial Indicators

financial indicators of coffee shop business plan samples

To learn more about financial indicators, click here to download the pdf

Break even analysis

Break even Analysis of Coffee Shop Business Plan

Profit and Loss Statement

profit and loss statement of coffee shop business plan samples

Projected Cash Flow

projected cash flow of coffee shop business plan samples

Projected Balance Sheet

balance sheet of coffee shop business plan samples

Starting a coffee shop can vary greatly depending on location, size, and concept. On average, the initial investment can range from $80,000 to $300,000. This includes lease deposits, equipment purchases, inventory, permits, and marketing expenses.

The specific permits and licenses needed will vary based on your location and local regulations. Common requirements include health department approvals, business permits, food service licenses, and zoning permits. It’s crucial to research and comply with all necessary legal requirements.

A successful marketing strategy is essential for attracting customers. Utilize social media platforms, collaborate with influencers, and host events to create buzz around your coffee shop. Offering unique beverages, outstanding customer service, and a welcoming ambiance will keep customers coming back.

While it’s not mandatory, offering organic or fair trade coffee can attract environmentally conscious consumers. It also reflects your commitment to sustainable and ethical practices, which can build a loyal customer base.

Track key performance indicators (KPIs) such as sales revenue, customer retention rates, average ticket size, and social media engagement. Analyzing these metrics will help you gauge the success of your coffee shop and identify areas for improvement.

Implementing a loyalty program, offering personalized perks, and providing excellent customer service are effective ways to retain customers. Engage with your audience on social media, respond to feedback, and continuously improve your offerings based on customer preferences.

Our free real sample business plans will show you how to write a plan that looks as polished and professional as this one.

Click to view the coffee shop business plan sample. Our experienced business plan writers professionally write each business plan and work with you to develop a winning plan.

We will show you some real-world business plan examples so you may know how to write your own, especially if you are seeking a bank loan or an outside investment and need to use SBA-approved formatting.

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Small Business Trends

How to start a coffee roasting business.

how to start a coffee roasting business

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Are you passionate about coffee, from the intricate process of brewing to the art of roasting beans to perfection? Have you dedicated time to studying the science behind crafting blends that your family and friends can’t get enough of? If you also have a strong business sense, you’re in the right place.

This guide is specifically designed to show you how to start a coffee roasting business. It’s a comprehensive resource that combines your love for coffee with practical business strategies, setting you on the path to entrepreneurial success in the coffee industry.

First up are the essential steps to start this type of enterprise.

19 Important Steps for Starting a Coffee Roasting Business

Small business owners getting into selling roasted coffee do need to go big by purchasing a large coffee roaster capable of processing 15 kg.

Before making that big purchase, there are many steps you can take to get your coffee roasting venture off to a good start.

1. Carry Out Market Research on Other Coffee Roasters

Who else is roasting in your area? If there aren’t any local roasters, what are the sources used by those who are selling coffee in your area? Where are the local coffee shops getting their coffee?

If the local market is flooded, don’t despair. Shift your focus to online sales.

2. Consider Potential Startup Costs

(See 11 for specific costs)

The initial equipment investment includes commercial-sized coffee roasters and grinders.

Ongoing expenses include:

Coffee beans

Fuel for the roaster (electric, propane, etc.)

Rent/mortgage and utilities

Shipping and delivery

Equipment for packaging coffee

Vehicle or fleet (if you plan to deliver your freshly roasted coffee)

coffee roasting

3. Choose a Niche

Consider the diverse sales avenues in your commercial coffee business. Are you aiming to supply individual customers, or are you looking at coffee shops as your primary market? Perhaps your vision includes serving coffee directly to patrons in your own coffee shop. Or, you might be inclined to cater to elite lodging establishments and restaurants with your specialty roasts.

Also, consider…will you sell to grocery stores? Wholesale accounts? Retail locations?

Before you make your initial investment and begin to spend time roasting, imagine your ideal customer. As your business grows, keep that focus to the forefront.

4. Decide on a Business Name

Before locking in on a name, small businesses need to check several locations to make sure the name isn’t already taken. Check the state business records, as well as federal and state trademark records. Check web domain availability as well as social media platforms such as Facebook.

5. Brand Your Business

There are two main ways to help your business name get established as a recognizable brand – by your chosen logo and colors. In the past few years, as the demand for great-tasting coffee has increased, the competition has increased between one coffee company and another. If you don’t want to establish your own brand, you can also look into coffee franchise opportunities .

Kenya, South America, and Jamaica are top single-origin bean growers and suppliers. Brazil leads the way.

6. Write a Business Plan

Key elements of your plan are:

  • Packaging supplies
  • Logo for packaged coffee
  • Marketing/promotion materials

7. Set Up a Business Bank Account

In addition, get a separate business credit card.

8. Get Your Taxes in Order

You’ll need to pay:

  • Sales tax – you’ll need an EIN to pay. You can get the EIN from the IRS.
  • Business structure – You will have different tax obligations in line with your business setup. You may choose to be a limited liability company, a sole proprietorship, an S Corp, or a corporation. Unless you’re well-versed in this topic, enlist the services of a tax professional.
  • Commercial real estate taxes

9. Choose a Venue

Are you going to sell to individuals or businesses? Or are they going to come to you? Do you want to set up your business selling different coffees in a refurbished warehouse or factory building? Or from a downtown bistro?

10. Find Good Suppliers

Coffee is grown commercially in 45 countries, with Brazil a leader. You can buy directly from a farmer, or from coffee traders or government agencies, which are part of the supply chain.

You’d think finding a reliable supplier would be easy, but it isn’t.

Places that are prime to growing coffee often have a climate that’s dicey. The weather and/or pests can destroy a crop. A coffee crop can be robust, but not available due to economics or politics.

11. Stock Up on the Necessary Equipment

You’re going to need some of this vital equipment to get a coffee roasting business off the ground:

  • Commercial roaster $25,000 and up.
  • Coffee Grinder $500 to $1,000.
  • Heat sealer – $30 to $300.
  • Green coffee – $3 to $4.50 per pound.
  • Packing supplies and labels.

12. Register Your Business

In addition to registering as required at your state, county and city level, pursue Fair Trade certification. To become certified, you must follow fair trade guidelines. Savvy coffee afficionados want to protect the local farmers who are growing this product, and purchase from companies who are certified.

13. Purchase Business Insurance

These types of insurance policies will be necessary to start this business:

  • General liability – A basic policy needed for nearly all businesses.
  • Workers’ compensation insurance – Needed if you hire employees.
  • Commercial property and liability insurance.

14. Decide on a Business Structure

The majority of new roasters choose the LLC for the business structure. The limited liability company protects your personal assets.

15. Get Permits and Licenses

Because you’ll be handling a “food” product, your premises will have to be certified by your local health department. Laws can vary by town, county and state, but this regulation is uniform – you won’t get a certificate of occupancy until you pass a health inspection.

16. Hire an Experienced Team

Roasting isn’t simple. You’ll need experienced employees who will expect to earn about $20 hourly.

17. Set Up a Business Website

This should be lively with frequent updates.

18. Market Your Coffee Roaster Business

A common way to grow your customer base is by holding “cuppings.” As it sounds, these are tastings. You can offer “cuppings” from a specific region or with specific blends you’ve created.

If you have a brick-and-mortar location, you can offer this service there. Also consider offering free “cuppings” at meetings such as Chamber of Commerce and other business-based boards. Attend conventions, art shows and similar happenings in and around your community. Free samples should be offered with a business card.

19. Scale Your Business

Remember, timing is critical. Coffee quickly loses aroma and flavor. Many in the business put the roast date on the bags.

If coffee gets a bit past its prime date, donate to local food banks and shelters. This will boost the reputation of your successful coffee roasting business.

coffee roasting

What is a Coffee Roasting Business?

A coffee roasting business roasts green coffee beans to three levels: light (also called city), medium (full city) and dark (full city plus).

Coffee roasting businesses use large machinery, including a roaster and grinder, to turn the beans into the finished product. The finished specialty coffee product is bagged. The bags can be sold to individual people or business entities, such as coffee shops and wholesale customers. If you are doing your research, remember this is completely different than how to open a coffee shop .

coffee roasting

How Much Does a Coffee Roasting Business Make?

When you’re doing calculations, here’s an important fact to remember: one pound of green beans, after going through roasting, becomes 12 ounces of roasted coffee. The beans lose 25% of their weight as they’re roasted.

Beans, sold in 100 pounds bags, typically cost from $3 to $4.50 a pound. Many roasted coffees are sold in 12-ounce bags at a price of $12 to $20 a bag (or $6 to $12 for wholesale prices.) Net profit margin on a per bag sale could range from $9 to $17.

How much can you make? That depends on how much demand you create. A coffee roasting business owner shouldn’t start small.

Here’s how to lose fledgling customers, in two easy steps:1. Get in the door by delivering a delicious batch of specialty coffee that customers love, and 2. Be unable to resupply in a timely manner.

It’s tricky. Coffee is best when it’s fresh. You want to work ahead, but not too far ahead because product will lose flavor. This is a juggling act, especially as you’re getting started.

In real world examples, here’s a basic formula. Let’s say you get a 15kg coffee roaster. That is equivalent to 33 pounds. Those in the business say that the roasters work best when operated at 70% of capacity. Using the 15 kg (33 pound) model, the best batch size is about 23 pounds. On average you can expect to make $5 for every pound you roast.

It’s important to know that roasting time varies by type of roaster and by the type of fuel it uses. To make a medium (full city) batch in a 15kg roaster on average will take from 15 to 18 minutes.

Provide a steady stream of quality coffee, and orders – along with a steady stable income stream – will follow.

coffee roasting

The Coffee Biz in the United States

The roasting coffee industry is fueled by the coffee drinking industry. How much coffee do we drink? Americans drink an average of 3.2 cups a day, according to statistics on coffee consumption.

The coffee roastery is a growing franchise business, with several options for those researching how to start their own roasting business. Some of the franchises are set up to specialize in contract roasting, prepping beans for others.

In the stock market, arabica coffee futures are at a 10-year high, and trending to continue rising. That means retail prices are also increasing.

An offshoot of our coffee use growth – and source of more new business ideas – is the change to how it’s bagged. Upgraded packaging includes bags that can be sealed and resealed, to stay fresh longer. The bags are flexible, and often flat-bottomed, for easier storage. Making specialty bags is a business unto itself.

Want to learn more about coffee and the roasting process? Go to the specialty coffee association. Make sure you drink coffee as you do the research!

Can you roast coffee at home and sell it?

Anyone can get a stove top model. These are saucepans with a tight lid and a special handle. The handle allows you to stir the beans, and a built-in thermometer keeps the temperature prime.

But, you won’t keep up with orders that way. Even the largest stove top size – which is about 250 grams – won’t supply even the smallest cafe.

If you have the space for a commercial roaster and packing area, you can do the business at home. But remember your premises will have to pass muster with the board of health.

Frequently Asked Questions (FAQs)

What does a coffee roasting business do.

A coffee roasting business roasts green coffee beans to different levels (light, medium, or dark) using large machinery like a roaster and grinder. The finished specialty coffee product is then bagged and sold to individual customers or business entities, including coffee shops and wholesale clients.

How much profit can a coffee roasting business make per bag of roasted coffee?

The net profit margin per bag can range from $9 to $17. However, the overall income depends on the demand created and the quantity of coffee roasted and sold. One pound of green beans yields approximately 12 ounces of roasted coffee after roasting, and the average income can be around $5 for every pound roasted.

Is there a potential market for a coffee roasting business in the United States?

Yes, the coffee roasting industry is fueled by the growing coffee consumption in the United States. Americans drink an average of 3.2 cups of coffee per day. The industry is witnessing a surge in demand, and the trend is expected to continue, making it a lucrative opportunity for coffee roasting businesses.

What are the startup costs involved in a coffee roasting business?

The initial equipment investment includes a commercial-sized coffee roaster and grinder. Ongoing expenses involve purchasing coffee beans, fuel for the roaster, rent/mortgage, utilities, shipping and delivery, packaging equipment, and vehicles for delivery, if applicable.

How can I find reliable coffee bean suppliers?

Finding a reliable coffee bean supplier can be challenging due to the impact of climate, weather, and politics on coffee crops. Researching coffee traders, and government agencies, or directly connecting with farmers in top coffee-growing countries like Kenya, South America, and Jamaica can be helpful.

What steps do I need to take to start a coffee roasting business?

The process includes conducting market research on existing coffee roasters, estimating potential startup costs, choosing a niche, deciding on a business name and branding, selecting suppliers, purchasing necessary equipment, registering the business, obtaining permits and licenses, hiring experienced staff, setting up a business website, marketing the business, and scaling operations.

Can I roast coffee at home and sell it?

While home roasting is possible with stove-top models, it is not practical for commercial quantities. For commercial operations, a proper coffee roaster and packing area are required, along with compliance with health department regulations. Home roasting can be a starting point, but scaling the business will require a more significant investment and setup.

What are the key factors to consider when choosing a location for a coffee roasting business?

When selecting a location for your coffee roasting business, consider factors such as accessibility to suppliers, proximity to potential markets (like coffee shops or retail stores), local competition, and compliance with zoning laws for manufacturing and food processing. Additionally, evaluate the space for adequate ventilation, storage, and roasting facilities.

How important is sustainability in the coffee roasting industry, and how can I incorporate it into my business?

Sustainability is increasingly important in the coffee industry. To incorporate sustainability, consider sourcing beans from fair trade and organic certified suppliers, implementing energy-efficient roasting practices, using eco-friendly packaging, and minimizing waste. Engaging in transparent and ethical sourcing can also appeal to environmentally conscious consumers.

What are the most effective marketing strategies for a new coffee roasting business?

Effective marketing strategies for a coffee roasting business include developing a strong online presence through a well-designed website and active social media channels. Networking with local businesses, participating in community events, offering coffee tastings, and leveraging word-of-mouth through exceptional customer experiences are also key.

Additionally, consider email marketing, collaborations with influencers or local businesses, and creating educational content about coffee and roasting processes.

Image: Depositphotos

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  • How your neighbour's garden could wipe up to £57,000 from your house price
  • Could I build a home gym for less than my gym membership?
  • Britons are buying homes, having babies, getting married and retiring later - but one key life event is happening earlier
  • 'WTF is going on with the price of olive oil?'
  • Cheap Eats: Great British Menu legend shares ultimate toastie recipe
  • Money Problem: The monthly charge on my leasehold flat has gone up by more than £60 a month - what are my rights?

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The default tariff for prepayment meters is now cheaper than other types of meter.

It follows the energy price cap update to unit rates and standing charges from 1 April.

Uswitch data shows 56% of households don't know about the change.

What do you need to know?

Prepayment meters have traditionally been a more expensive way of paying for energy - but now prepayment standing charges have been lowered to match those for direct debit customers.

Because prepay units are cheaper, people with these meters should pay around £47 less a year than those on direct debits (£1,643 versus £1,690).

Customers who pay when they get a bill are forking out the most - around 5.8p more per day on the standing charge than those with direct debits.

Should we all get prepayment meters?

As energy costs come down, suppliers like EDF Energy have now started offering fixed deals lower than the price cap - and as things stand these are the cheapest options for many.

Eon Next's Pledge tariff promises to be 3% below whatever the price cap is for a year.

There can be catches if you want to leave these fixed deals (though Octopus doesn't charge them) - so make sure you do your research.

How many people have prepay meters?

The number of prepayment meters has fallen almost 8% from the peak in 2019, but there's still more than seven million gas and electricity units in action.

In total, 195,503 prepayment meters were installed in 2023.

Are people swapping?

Uswitch has some research that says young people (18 to 34) are far more likely to go for prepay meters - 51% would consider it, compared with 5% of over-55s.

Will Owen, energy expert at Uswitch, said: "Prepayment meters have got a bad reputation among some households, but changes to the price cap mean that their default tariffs are now cheaper than standard credit meters.

"With prepayment meters, you pay for your energy before you use it, and while there are emergency provisions, it does mean it is possible to be cut off if you have not put enough money into your account. 

"This means that younger consumers and vulnerable people are at greater risk of disconnecting themselves from their energy supply when money is tight.

"Direct debits also allow consumers to spread out their costs evenly throughout the year, meaning bills won't rise significantly in the winter when energy usage is highest."

By Brad Young, Money team

Earning up to £60,000 a year for letting Stormzy film a music video in your kitchen or Paloma Faith play with Lego in the living room might sound farfetched to homeowners unfamiliar with the shoot locations industry. 

But every star, studio or big brand that wants to film in a residential property needs someone willing to offer up their home for the day - and they'll pay between £700 and £3,000 for the privilege.

Homeowners and shooting agencies have spoken with the Money team about the promises and pitfalls of working with the likes of Disney, Netflix and ITV to take advantage of this niche income stream. 

Among them was Ed Reeve, a photographer from Hackney, who has had stars such as David Attenborough, Stormzy and Jim Broadbent walk through his doors in the 17 years he's been renting out his home. 

"It has been a really positive experience on the whole for us. Generally, the shoot crews are really lovely people and they're very respectful of your home," said Mr Reeve, who is registered with location agency 1st Option.

He hosts between 12 and 20 productions a year. Most bring in £1,000 for a one-day shoot, but some earn him up to £3,000 per day or last multiple days.

"We've met lots of interesting people," said Mr Reeve, including Gillian Anderson, who stars in Sex Education, Hugh Bonneville (Downton Abbey) and Claire Foy (The Crown).

After Stormzy filmed a music video, Mr Reeves said that "every grime artist wanted to shoot here".

David Attenborough once turned up early for a BBC shoot, resulting in the pair sitting down for a cup of tea and Mr Reeve introducing his three-day old daughter to the presenter.

"He held her and looked at her with delight... it was a really special moment," said Mr Reeve. 

Shoots can result in scratches around the interior, but Mr Reeve said he uses some of the money to redecorate – or in one case, let a Delux advert do it for him. 

'It's never free money'

Less enthusiastic about the industry was Emer Stamp, 48, a children's author from London, who has hosted for two years.

"You think, 'Oh yeah, my house is going to be rocking', and everyone comes round and goes 'Your house will be perfect', but for whatever reason, it's not.

"My takeout is it's not as easy to make money as you think."

Ms Stamp said her home had been chosen for three productions, including a Dell shoot and a Lego advert starring Paloma Faith, earning her approximately £6,000. 

Hosting also puts your schedule at the mercy of production companies – and sometimes they may not show up, said Ms Stamp.

"Like anything, you think it's free money but it's never free money."

So what does make a location popular? 

Becky Butler, managing director at agency Location Collective, said there is demand for average-sized family homes with a 60s/70s vibe and unusual features. 

And while a lot of the homes listed by location agencies look expensive, that was far from a deal-breaker. 

"All the practical side of things are as important, if not more so, than the aesthetics of the location," said Ms Butler.

Parking, easy-going neighbours and having one large room for equipment goes a long way with clients.

Getting the combination right can create "a fantastic additional income stream", said Jennifer Marshall, of Shootfactory, which has connected homeowners with everyone from Little Mix to Killing Eve. 

"We have properties that through our company have earned anywhere between £20,000 and £60,000 a year."

Much of the industry is based in London but, between them, the three agencies contacted by the Money team have organised filming in Manchester, Birmingham, the Midlands, the Home Counties and coastal areas.

Both Ms Marshall and the team at Location Collective said having a neighbour willing to get in on the action can be a real selling point.

This might mean a second house on the same street for a TV show, or simply somewhere to house the production team.

"Being able to let them pretty much take over is quite key. Sometimes they might have demands like painting or moving furniture," said Lily Gonnissen, head of business development at Location Collective. 

Being quick to respond to questions, contactable during the working day, and able to accommodate viewings at short notice was a top priority, said Ms Gonnissen. 

"Be friendly and welcoming - brands remember a good owner," said a spokesperson for 1st Option: "And make sure the house is clean and clutter free before any shoots."

We've had a mixed mailbag of comments this week - with readers getting in touch about pensions, tipping and divorce among other things.

Following this feature on divorce costs last weekend...

...we had dozens of comments...

So many people must be trapped in abusive relationships. A loan has helped me get away - covering legal costs, paying the bills/mortgage on marital home whilst being unable to stay and finding thousands for a rental. Costs so far about £8k - only one year in and at decree nisi. H
Since broken families are ever more common why isn't the government doing something to help divorcees get back on the housing ladder like first-time buyers are? Countless thousands, despite having the income, are doomed to rent expensive family homes. Men especially! Twice Divorced Of Surrey
Trust me, it costs a whole lot more than £30k, stay away from solicitors, work through it yourself. Toby
When one party will not communicate with the other, this makes the process much more expensive. Around £80k in solicitors and barrister fees. Vbkinguk

Another story that cut through was London restaurant chain Ping Pong scrapping tips - months before new legislation will require restaurateurs to give staff 100%.

Readers don't seem impressed...

Best thing employees and customers can do is boycott them. Just goes to show what they actually think of their staff. Dave
I don't want to eat somewhere that doesn't look after its employees. Jack
I'm sure patrons and staff will vote with their feet! How disgraceful to remove tips, probably as the owners aren't getting any cut of their staff's hard work! Elijah

We've reported extensively on the rise to the state pension this month - including how, due to frozen income tax thresholds, more pensioners will be dragged into paying income tax. Chris seems to be one of those impacted...

I deferred taking my state pension for five years to hopefully boost my pension, because I happened to be the last group of people to get the old state pension. Unfortunately because of the tax band freeze any benefit from the pension uplift is being eroded every year, is this fair? Chris

And finally, on Monday we suggested a cheaper way to buy herbs and spices in the supermarket - by using the world food aisle...

We had this comment...

Best money-saving practice for herbs and spices is to source them at Asian stores - not supermarkets! Pip

Spain is planning to scrap a "golden visa" scheme that grants residency rights to foreigners who make large investments in real estate.

Ending the scheme would help make access to affordable housing "a right instead of a speculative business", Spanish Prime Minister Pedro Sanchez said.

The programme awards non-EU citizens investing at least €500,000 (around £429,000) in Spanish real estate - without taking out a mortgage - a special permit, allowing them to live and work in the country for three years.

In better news for Britons who hope to live abroad, Italy is allowing non-EU citizens who can work remotely to apply for a year-long "digital nomad" visa.

There's a few salary/reference based criteria to meet - read about them here...

Labour this week tried to address questions over how it would pay for key pledges  after the Tories used their idea of scrapping the non-dom status to fund a national insurance cut.

Labour had been committed to abolishing non-dom status for years - upon gaining power they planned to use the money to fund breakfast clubs for primary school children and additional appointments in the NHS.

Shadow chancellor Rachel Reeves this week announced the party's plan to raise £5bn a year by the end of the next parliament...

  • Labour said it would raise £2.6bn by closing "loopholes" in the government's non-doms plan - after certain exemptions were kept in place by Jeremy Hunt;
  • Labour said the "tax gap" - the difference between the amount of money HMRC is owed and the amount it receives - had widened to £36bn in 2021-22 - £5bn more than it had been the previous year;
  • To close the gap, Labour said it would invest up to £555m a year in boosting the number of compliance officers at HMRC, increasing productivity and improving the organisation's "dire" customer service;
  • It would also consider requiring more tax schemes to be registered with HMRC to ensure they are legitimate, and renew the focus on offshore tax compliance.

The government responded by saying: "The Conservatives have introduced over 200 measures to clamp down on tax non-compliance and we are sticking to the plan to strengthen the economy so we can cut taxes, putting £900 in the pockets of the average worker and helping families to build a brighter future."

Shell is weighing up quitting the London Stock Exchange (LSE) for a move to New York over concerns its listing is currently "undervalued".

Chief executive Wael Sawan  told Bloomberg  that he was mulling "all options".

The British oil and gas giant is currently the largest company in the FTSE 100 index, and its departure from the LSE would be a significant blow to the UK stock market that is fighting to stay relevant.

There's been a run of bad news for the LSE over the past year or so. The world's largest building products manufacturer, CRH, moved to New York, while travel company Tui moved to Frankfurt. And despite the lobbying of numerous prime ministers, UK-based chip company Arm chose the NYSE.

The Money blog is your place for consumer news, economic analysis and everything you need to know about the cost of living - bookmark news.sky.com/money.

It runs with live updates every weekday - while on Saturdays we scale back and offer you a selection of weekend reads.

Check them out this morning and we'll be back on Monday with rolling news and features.

The Money team is Emily Mee, Bhvishya Patel, Jess Sharp, Katie Williams, Brad Young and Ollie Cooper, with sub-editing by Isobel Souster. The blog is edited by Jimmy Rice.

UK lenders have seen a rise in defaults on mortgages and credit cards - with the trend expected to continue in the coming months, according to a survey.

A poll of banks and building societies by the Bank of England reveals lenders reported higher default rates on secured loans and unsecured lending in the three months to the end of February.

The rates for mortgages, credit cards and other loans, as well as loans to small to medium businesses, are all expected to rise in the next quarter.

The BoE carries out the survey every quarter as part of its role to maintain financial stability.

It also revealed increased demand for borrowing, with this also expected to climb during the three months to the end of May.

Karim Haji, global and UK head of financial services at KPMG, said the latest BoE data suggests "a more positive economic outlook hasn't fed through to household finances yet".

"Defaults across all unsecured lending increasing over the same three-month period indicates many people are still struggling to meet their day-to-day costs. Lenders will need to be vigilant and continue to offer support for borrowers in the interim," he said.

By  Sarah Taaffe-Maguire , business reporter

Poor software and bias toward making only small, sequential changes is one of the reasons economic forecasters at the Bank of England failed to predict and prepare for the cost of living crisis, brought about by high inflation, according to a "once in a generation" review.

The review announced last year was undertaken by the former head of the US central bank, known as the Fed, and said the quality of the Bank's economic expectations "deteriorated significantly in the past few years" due to out of date software and "excessive incrementalism".

Though the "unusually large forecasting errors" were said to be "probably inevitable", according to the review, conducted by Dr Ben Bernanke.

The problem was not unique to the Bank, rather something all central banks and private forecasters suffered from, it said.

Read the full story here...

After the UK airports with the worst delays were revealed earlier today (see post at 1.15pm), we've been looking at your rights.

If you're unlucky enough to get stuck at an airport due to a flight delay, you may wonder if you're entitled to any compensation.

The good news is you may be - in certain circumstances.

First, it's important to know what flights are covered by consumer law. These are: 

  • Any flight leaving a UK airport
  • Flights operated by a UK/EU airline arriving at a UK airport
  • Flights operated by a UK airline only arriving at an EU airport

When will I be entitled to help? 

You'll qualify for support if a short-haul flight under 932 miles (1,500km) is pushed back by two hours. 

This rises to three hours for journeys up to 2,175 miles (3,500km).

For long-haul flights going any further than this, four hours or longer counts as a significant delay.

What support will I get?

Under UK law, airlines must give passengers who are affected by a delay of at least two hours:

  • A reasonable amount of food and drink (usually provided in the form of vouchers)
  • Refunds for the cost of two free phone calls, faxes or emails
  • Accommodation for passengers stranded overnight (usually in a nearby hotel)
  • Transport to a hotel - or their home

Will I get compensation?

Usually, airlines have to provide compensation if a person's flight arrives more than three hours late.

The exception to this is when there are air traffic control problems or extreme weather, as these issues aren't their fault.

If you agree to travel on a later flight, the airline is no longer obliged to offer food, drink or accommodation while you wait.

Thankfully, you are entitled to a full refund if you decide to abandon your journey after five hours of delays.

The length of your flight affects how much you are entitled to:

  • Short-haul flight - £220
  • Medium-haul flight - £350
  • Long-haul flight - £520 if the flight arrived more than four hours late, £260 for a delay of between three to four hours

What if I'm about to travel?

Transfer passengers who end up missing a connecting flight because their first plane was delayed are entitled to a service back to their original departure point.

But things get a little more complicated for passengers on package holidays - especially if they decide not to travel on a delayed outbound flight.

The CAA's guidance says: "You may lose your holiday too, so we recommend you contact your package organiser or the airline for further information.

"If you still want to travel then your airline must get you to your destination. You might have to be patient while they rearrange transport and rebook passengers, but the law says they must get you there."

What if my flight is cancelled? 

You're entitled to a refund or replacement flight if yours is cancelled. Your rights to assistance are the same as if your flight is delayed.

If the reason for the cancellation was within the airline's control, and it was made with no more than 14 days' notice, then depending on the timings of the new flight offered you could also be entitled to compensation.

You'll be able to claim £110 and £520 depending on the length of the route and timings of the new flight.

Drivers are still feeling the strain of rising insurance premiums - but there are signs of a slowdown, according to one index.

New figures from insights firm Consumer Intelligence suggest the average quoted price of car insurance rose by 56.4% in the year to February.

This was the third-highest annual increase since its records began in 2012 - but in slightly better news for motorists, it marked a lower annual rise than the 67.2% recorded in November.

And there was only a slight rise of 0.5% when looking at the three months to February - the lowest quarterly increased since November 2021.

Drivers most commonly received a quote between £500 and £749 in February, Consumer Intelligence said. It analysed the average of the five cheapest offers from price comparison websites.

Max Thompson, the firm's insurance insight manager, said big insurance brands made "competitive movements" to reduce premiums at the start of the year.

"However, some of this was unwound in February indicating it may have been more of a tactical move than a long-term trend," he added.

Jonathan Fong, manager of general insurance policy at the Association of British Insurers, said insurers were "aware of the financial challenges customers are facing" and were working to keep prices affordable.

"Our motor premium tracker is the only collection based on the price customers pay for their policy, rather than quotes, and shows that the average motor premium increased by 25% last year to £543.

"This was largely driven by above inflation increases in the cost of repairs, thefts and replacement cars."

The Abu Dhabi-backed vehicle that had been on the brink of buying The Daily Telegraph is in detailed talks with Whitehall officials about the structure of an onward sale of the newspaper. 

Sky News has learnt that RedBird IMI is negotiating with the Department for Culture, Media and Sport about whether it can convert a call option which constitutes the right to take ownership of the Telegraph and Spectator into shares in the assets prior to their purchase by a new owner.

Read the exclusive story by our City editor Mark Kleinman ...

The telecoms entrepreneur who turned Daisy Group into one of the industry's most successful private companies is closing in on the latest in a string of significant takeover deals.

Matthew Riley, Daisy's chairman, has orchestrated a £215m deal to acquire 4Com , a provider of cloud communications services to more than 17,000 corporate customers, Sky News understands.

City sources said the deal was expected to be signed within days and was likely to hand 4Com founder Daron Hutt a windfall worth more than £100m.

Read the full story here ...

The Financial Conduct Authority has told motor finance firms they need to put funds aside as it continues a probe into the sector.

The City regulator also said many firms are "struggling to promptly provide the data we need" for the investigation.

A review was launched by the FCA earlier this year into whether people could be owed compensation for being charged too much for car loans, following a high number of complaints on historic agreements.

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    3. Identify Startup Cost and Equipment. No matter what, starting a coffee shop will have expenses, and these are essential for your operation. If you are choosing a brand-new retail location, it ...

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    Conduct market research to understand your target audience and competitors. Then, detail out sections like your product offerings, pricing strategy, marketing plan, financial projections, and operational procedures. If you're thinking of opening a coffee shop, a well-thought-out business plan is indispensable. 3.

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    Coffee shop business plan template 1: Coffee Haven Café. Executive summary. Coffee Haven Café is a charming coffee shop dedicated to delivering a premium coffee experience in a cozy and inviting setting. Our unique blends, ethically sourced beans and commitment to sustainability set us apart in a competitive market.

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    Free Download: Sample Coffee Shop Business Plan. Wake up and smell the business potential! In the US, 72% of adults reported drinking coffee in 2022. Globally, coffee consumption rose to 175.6 million bags of coffee from 2021 to 2022 - that's up 4.2%. In such a large, steadily growing industry, there are many possibilities for you to find a ...

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    Emphasize why your marketing strategy is the best approach for both the type of coffee shop you're opening and the neighborhood. 7. Business Operations. You've described your vision, the marketplace, and how you plan to market your business. Now it's time to outline how you'll actually execute your plan.

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    We will open from 7:30 a.m. to 7.30 p.m. We will always have at least three staff members in place to take care of making coffee, process sales, and keep the coffee shop tidy. We will buy our coffee wholesale from a supplier that specializes in high-quality coffee. This coffee will cost $40 per five-pound bag.

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    Here are a few steps for how to start writing an effective business proposal for a coffee shop: Start with an executive summary. Create your coffee shop company overview and description. Do a market analysis of competitors and similar businesses. Decide on your business offerings.

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    To give your coffee shop the best chances of success from the first moment the doors open, you need a solid business plan. To create an effective business plan, follow the steps below. Table Of Contents. Step 1: Brainstorming And Market Research. Step 2: Opportunity Section.

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    Section 5: Tell us what you'll sell and how you'll sell it. Now that you know what the competition charges, it's time to create a pricing strategy for your cafe. When creating your menu and prices, be smart. You'll be buying ingredients in bulk, so try to use the same ingredients in many different dishes.

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    The Ultimate Step-by-Step Coffee Shop Guide (2024) 2024 is the best time to start a coffee shop. With 210 million daily coffee drinkers in the United States and two billion cups consumed worldwide, the American and global markets point to a solid retail coffee future. Whether you want to start a coffee truck business, open a drive-thru coffee ...

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    Industry Analysis. The Coffee Shop industry in the United States is currently a thriving market, with an estimated size of over $45 billion. This figure reflects the growing popularity of coffee culture and the increasing demand for specialty coffee beverages among consumers.

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    Use this free coffee shop business plan template. It's a starting point. The template helps you organize your ideas. It covers important parts like your coffee shop concept, the type of coffee you'll serve (like third-wave coffee), and more. Think of it as a map for your journey to opening your coffee shop.

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    A business plan for a coffee shop is a plan to start and/or grow your business. Among other things, it includes your company overview, allows you to conduct a market analysis to identify your target market, includes a sample menu, presents your marketing plan and pricing strategy to attract your local customer base, details your sales forecasts, and provides the income statement, balance sheet ...

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    Section 2: Market Analysis and Competition. When starting a coffee shop business, it's important to thoroughly analyze the market and understand your competition. This will help you position your business effectively and stand out in a crowded industry. Take some time to research the coffee industry as a whole.

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    Download Cover Page Business Plan Templates Free. 2. Executive Summary. The Coffee Shoppe will be a business service provider based in Miami, Florida. Founded by Mrs. Nancy Harrigan. The Coffee Shoppe will offer a menu of services which include coffee, lattes, capacinos, expressos, deli sandwiches and baked goods.

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    A Coffee House Business Plan Example illustrates a roadmap for opening a coffee shop. It includes market analysis, operational strategies, and financial projections. Diving into the world of specialty coffee shops requires a solid foundation and a clear business strategy.

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    What does a coffee roasting business do? A coffee roasting business roasts green coffee beans to different levels (light, medium, or dark) using large machinery like a roaster and grinder. The finished specialty coffee product is then bagged and sold to individual customers or business entities, including coffee shops and wholesale clients.

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    Business Plan: [ Perry's Coffee Shop] Perry's Coffee Shop is a delightful place located in Ikoyi, Lagos. Our goals are to offer our clients excellent coffee, with a wide variety of drinks, pastries, and light snacks. Mission Statement To establish ourselves as the best choice coffee shop in Africa for people who enjoy coffee, studying, working remotely, or are just looking for an amusing place ...

  28. Money: How to earn thousands letting stars like Stormzy and David

    The default tariff for prepayment meters is now cheaper than other types of meter. It follows the energy price cap update to unit rates and standing charges from 1 April.