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Law Firm Receptionist Resume Examples

Writing a resume for a law firm receptionist position is no small task. This is because a receptionist’s duties require a combination of interpersonal, organizational, and customer service skills, as well as a healthy dose of professionalism and discretion. Knowing how to effectively highlight your skills and experience in a resume can give you the competitive edge to get hired. In this blog post, we’ll provide a step-by-step guide to writing a law firm receptionist resume, along with examples and tips to help you make a great first impression.

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Law Firm Receptionist

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Highly organized and detail- oriented receptionist with 3 years of experience providing excellent customer service to clients and visitors in a law firm setting. Experienced in organizing and managing office paperwork, managing conference rooms and calendaring, and handling various administrative functions. Expert in Microsoft Office and other computer programs. Possess excellent interpersonal, organizational, and multitasking skills.

Core Skills :

• Excellent customer service skills
• Strong computer and software skills
• Strong organizational and multitasking skills
• Ability to handle confidential information
• Proficient in Microsoft Office programs
• Proficient in calendaring

Professional Experience : Receptionist, Law Firm, City, ST July 2017 – Present

• Answer incoming calls and address caller inquiries
• Greet and direct visitors to the appropriate office
• Manage office paperwork, including filing documents and archiving records
• Organize and maintain conference rooms
• Handle travel arrangements, including hotels, flights, and rental cars
• Schedule and manage event calendars
• Provide administrative support to office staff
• Create and maintain databases

Receptionist, Medical Office, City, ST March 2015 – June 2017

• Received incoming calls and handled customer inquiries
• Greeted visitors and provided them with directions
• Scheduled appointments and maintained event calendars
• Managed and filed office paperwork
• Provided administrative support to office staff
• Created and maintained databases

Education : Bachelor of Arts in Business Administration, University, City, ST, 2017

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Law Firm Receptionist Resume with No Experience

A highly motivated and organized individual with a passion for customer service, seeking to obtain a position as a Receptionist at a law firm. Possesses excellent communication and multitasking abilities, as well as a strong work ethic and ability to work in a fast- paced environment.

• Proficient in customer service, telephone etiquette, and Microsoft Office Suite
• Strong verbal and written communication skills
• Detail- oriented and organized
• Able to manage multiple tasks simultaneously
• Able to work independently and as part of a team

Responsibilities

• Greeting clients and visitors in a professional and welcoming manner
• Answering and transferring incoming calls
• Scheduling and coordinating meetings and internal events
• Providing administrative support to staff members
• Maintaining orderly reception area and lobby
• Sorting and distributing incoming mail and packages
• Managing deliveries and any other tasks as assigned

Experience 0 Years

Level Junior

Education Bachelor’s

Law Firm Receptionist Resume with 2 Years of Experience

Dedicated and organized receptionist with 2 year of experience in a customer service capacity. Significant strengths in providing quality customer service and administrative support. Knowledgeable in efficient data entry and providing information to visitors and staff. Possess strong organizational and time management skills.

• Exceptional customer service skills
• Multitasking ability
• Data entry proficiency
• Proficient in Microsoft Office Suite
• Excellent organizational skills
• Excellent written and verbal communication
• Strong attention to detail

Responsibilities :

• Greeting and registering visitors
• Answering and directing phone calls
• Accurate data entry in internal systems
• Handling customer inquiries and complaints
• Taking payments and issuing receipts
• Updating records and filing documents
• Providing administrative support to staff
• Ordering office supplies and managing inventory

Experience 2+ Years

Law Firm Receptionist Resume with 5 Years of Experience

A highly organized and competent receptionist with 5 years of experience managing front office operations. Proven ability to handle multiple tasks in a fast- paced work environment, including customer service, data entry, and administrative services. Possesses excellent communication and interpersonal skills allowing for successful interactions with a wide variety of customers, staff, and executive personnel.

• Customer Service
• Administrative Services
• Multitasking
• Written and Oral Communication
• Organizational Skills
• Meeting Scheduling and Coordination
• Greet and welcome customers, visitors, and other guests, in a courteous and professional manner.
• Answer and direct phone calls, emails, and other inquiries in a timely and professional manner.
• Manage customer inquiries and provide customer service.
• Data entry of customer orders, payments, and other transactions.
• Provide administrative support to staff and executive personnel.
• Maintain and manage office supplies, equipment, and other resources.
• Schedule, coordinate, and manage meetings, appointments, and other events.
• Assist in filing and other administrative tasks.

Experience 5+ Years

Level Senior

Law Firm Receptionist Resume with 7 Years of Experience

Organized, motivated and detail- oriented Receptionist with seven years of experience in a variety of settings. Possesses excellent customer service, communication and organizational skills. Proven ability to juggle multiple tasks while providing top- notch service to clients. Thorough knowledge of office procedures and excellent problem- solving skills.

• Client Services
• Filing & Data Entry
• Phone & Email Correspondence
• Scheduling & Time Management
• Knowledge of Microsoft Office
• Multi- tasking Capabilities
• Greeted clients and visitors and directed them to the appropriate personnel
• Typed correspondence and other documents
• Maintained reception area and front office
• Sorted, photocopied and filed documents
• Answered incoming calls and transferred them to the appropriate personnel
• Scheduled meetings and appointments
• Managed office supplies, equipment and other materials
• Entered data into computer systems
• Assisted with filing, faxing, copying and scanning documents
• Organized and maintained office filing systems

Experience 7+ Years

Law Firm Receptionist Resume with 10 Years of Experience

Dedicated receptionist with 10 years of experience providing excellent customer service in high- pressure corporate environments. Possesses excellent organizational and multitasking skills, enabling a seamless and efficient office environment. Familiar with modern office technology and knows how to best use administrative tools. An effective communicator and team player who is always willing to take on additional tasks.

• Exceptional customer service
• Familiarity with modern office technology
• Proven multitasking abilities
• Solid organizational and time management skills
• Exceptional communication skills
• Efficient problem solving
• Highly organized and detail- oriented
• Computer literate
• Welcoming guests and clients
• Answering and forwarding phone calls
• Keeping accurate records of all calls and visitors
• Responsible for the daily flow of the office
• Preparing correspondence and documents
• Scheduling appointments and managing the calendar
• Assisting in the organization of meetings
• Coordinating with staff and other departments
• Maintaining the office cleanliness and tidiness
• Sorting and distributing mail
• Ordering stationary and office supplies
• Providing IT support and troubleshooting
• Data entry and filing paperwork

Experience 10+ Years

Level Senior Manager

Education Master’s

Law Firm Receptionist Resume with 15 Years of Experience

I am an experienced and adept receptionist, with 15 years of experience in customer service, data entry, and office management. I have a knack for providing helping services to both internal and external customers, with a track record of providing high levels of customer service satisfaction. I have excellent communication and organizational skills, and I am highly proficient with computer software and systems. Additionally, I am capable of multitasking and managing multiple duties simultaneously.

• Exceptional customer service and communication skills
• Proficient in data entry and office management
• Highly organized with strong time management skills
• Ability to multitask and prioritize tasks
• Experienced in using computer software and systems
• Greeting guests, clients, and visitors in a professional and courteous manner
• Answering phones and routing calls to the appropriate department or individual
• Scheduling appointments and managing calendars
• Assisting with creating, formatting, and sending documents such as letters, memos, and reports
• Updating customer information in the database
• Preparing and organizing documents for meetings
• Processing mail and incoming packages
• Maintaining office supplies, ordering supplies when needed
• Providing general administrative and clerical support to the organization

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Law Firm Receptionist resume?

A law firm receptionist acts as the first point of contact for the firm, making a professional and powerful impression to all visitors and customers. Therefore, it’s important to have a strong resume that accurately reflects your experience and qualifications for the position. If you are applying for a law firm receptionist position, here are some key elements to include on your resume.

• Education: Highlight any formal education you have completed that is relevant to the position. This can include a degree in criminal justice, paralegal studies, or office management.
• Work Experience: List any prior positions you have held that demonstrate your skills as a law firm receptionist. Include job titles, employers, and dates of employment.
• Soft Skills: Include any soft skills that are applicable to the role, such as excellent customer service, communication, active listening, multitasking, and problem-solving.
• Professional Certifications: If you have obtained any certifications related to law, legal services, or office management, be sure to include those on your resume.
• Computer Skills: Many law firm receptionists are expected to have a basic knowledge of computers and certain programs, so list any relevant computer skills you have.
• Volunteer Work: If you have any volunteer experience in a legal setting, such as a local court or law office, include it on your resume.

By including these elements on your resume, you will be able to demonstrate your qualifications and make a powerful impression to potential employers. Good luck!

What is a good summary for a Law Firm Receptionist resume?

A Law Firm Receptionist resume should highlight a candidate’s ability to provide excellent customer service and support to legal staff, clients, and visitors. It should include qualifications like strong communication and organizational skills, a professional demeanor, and the ability to manage the front desk and provide administrative support. The resume should also detail knowledge of office procedures, an understanding of legal terminology, and experience with receptionist duties such as scheduling appointments, filing documents, answering phones, and managing correspondence. Furthermore, a Law Firm Receptionist should be able to effectively greet clients and handle any customer service inquiries with professionalism and courtesy.

What is a good objective for a Law Firm Receptionist resume?

When crafting a resume for a Law Firm Receptionist, it is important to have a clear objective that demonstrates your professional goals and qualifications. Your objective should be tailored to the specific position you are applying for and should provide potential employers with a quick snapshot of why you are the ideal candidate for the job.

A good objective for a Law Firm Receptionist resume should include:

• Experience and knowledge of legal terminology
• An ability to multitask and prioritize in a fast-paced environment
• Proven track record of providing excellent customer service and maintaining client relationships
• Excellent communication, organizational and problem-solving skills
• A commitment to providing a high level of professionalism and accuracy
• A desire to learn and stay up-to-date on all relevant legal regulations.

By emphasizing these qualities, you can ensure that your resume stands out and that you are the type of candidate that employers are looking for. With a well-crafted objective, you can showcase your qualifications and demonstrate that you are the perfect fit for the Law Firm Receptionist position.

How do you list Law Firm Receptionist skills on a resume?

As a law firm receptionist, you are a critical part of the organization responsible for providing exceptional customer service. To effectively showcase your skills on your resume, it’s important to list the relevant skills you possess. Here are a few key receptionist skills that are important for law firms:

• Professionalism: A key skill for a law firm receptionist is the ability to maintain a professional attitude, appearance, and demeanor. This means being able to interact with clients in a respectful and courteous manner, while ensuring their needs are addressed in a timely fashion.
• Communication: Being an effective communicator is essential for a law firm receptionist. You should be able to communicate clearly and concisely, both verbally and in written form. Additionally, you should be able to effectively listen to and understand the needs of clients and colleagues.
• Organization: In a law firm, it is important to be highly organized and able to multitask. As a receptionist, you should be able to manage multiple tasks and prioritize effectively. Additionally, you should have a good knowledge of office procedures.
• Problem-Solving: As a receptionist, you should have the ability to think critically and resolve issues with minimal assistance. This requires you to be able to stay focused and composed in challenging situations.
• Computer Literacy: It is important for law firm receptionists to be comfortable using computers. This includes having a basic understanding of software programs, such as Microsoft Office, as well as the ability to learn new programs quickly.

What skills should I put on my resume for Law Firm Receptionist?

When it comes to crafting your resume for a law firm receptionist position, you want to make sure you are highlighting all the right skills and qualifications to make yourself stand out. A law firm receptionist is the face of the firm, so the right candidate should possess strong customer service and organizational abilities. Here are the key skills to include on your resume if you are applying for a law firm receptionist position:

• Professional demeanor: As the face of the law firm, a receptionist must maintain a professional yet friendly attitude at all times. This often means being able to remain composed and polite in difficult situations.
• Administrative skills: Law firm receptionists must be capable of handling administrative tasks efficiently. This includes answering phones, scheduling appointments, taking messages, and greeting clients.
• Knowledge of office software: A law firm receptionist must be proficient in using office software such as Microsoft Office, Word, and Excel.
• Time management: Law firm receptionists must have excellent time management skills as they often juggle multiple tasks.
• Communication skills: Because a law firm receptionist is the first point of contact for clients, they must have strong communication and interpersonal skills. This includes being able to listen to clients and provide accurate and helpful information.
• Attention to detail: A law firm receptionist should possess strong attention to detail and be able to follow instructions accurately. They must be able to maintain records, files, and other information with precision and accuracy.

By including these key skills on your resume, you can show an employer that you possess the right qualifications to be an effective law firm receptionist.

Key takeaways for an Law Firm Receptionist resume

When constructing a resume for a law firm receptionist position, there are several key points to keep in mind. These points can help you create a resume that will stand out from the crowd and help you to land the job.

First, you should focus on showcasing your communication skills. A law firm receptionist is responsible for interacting with clients and attorneys, so you should emphasize your ability to communicate effectively and professionally.

It is also important to highlight any administrative or secretarial experience that you may have. Law firm receptionists often handle a variety of tasks, so you should emphasize the types of tasks that you are comfortable with.

You should also include any special skills or certifications you may have. Law firms often require specialized software knowledge, so any software training or experience that you have should be included on your resume.

Finally, make sure to include any customer service experience that you may have. Law firms handle a lot of clients, so it is important to demonstrate your ability to provide excellent customer service.

By following these key takeaways, you can create a resume for a law firm receptionist position that will help you land the job. By emphasizing your communication, administrative, and customer service skills, you can create a resume that will stand out from the crowd.

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Legal Receptionist Resume Example & Writing Guide

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Legal receptionist resume sample.

To obtain a legal receptionist position in a reputable law firm where my excellent communication and organizational skills can be utilized to the fullest.

• Bachelor's Degree in Communication, XYZ University, 2017-2021
• Certificate in Legal Studies, ABC Institute, 2021-2022
• Excellent communication skills
• Proficient in Microsoft Office Suite
• Strong organizational skills
• Ability to multitask and prioritize
• Attention to detail

Experience:

• Legal Receptionist, Law Offices of Smith & Jones (August 2022 - Present)
• Manage the front desk, greet clients, and answer phone calls
• Schedule appointments and maintain calendars
• Provide administrative support to attorneys and paralegals
• Communicate effectively with clients and colleagues
• Receptionist, ABC Corporation (June 2021 - August 2022)
• Managed the front desk, greeted clients, and answered phone calls
• Scheduled appointments and maintained calendars
• Provided administrative support to various departments
• Assisted in organizing and coordinating company events

Include Volunteer Experience

Volunteer experience can be just as valuable as paid experience. If it's relevant to the job, don't hesitate to include it on your resume.

Legal Receptionist Resume Writing Guide

Introduction.

A legal receptionist is not just a receptionist who works in a law firm; he/she has to go beyond the usual duties performed by a receptionist and has to perform several tasks specific to the legal field. Therefore, when writing a legal receptionist resume, it is important to highlight such duties and tasks.

Steps to Write Legal Receptionist Resume

• Personal Details: Start your resume by providing your personal details, such as name, address, email id, and contact number. Make sure your name is written in bold and is the largest text on the resume.
• Objective: The objective of your resume should be very clear and precise. You need to mention what you want to achieve in your career as a legal receptionist. Make sure to highlight your experience in this field, if any.
• Summary: Summarize your qualifications, skills, and experience in one or two sentences. This summary should be catchy yet informative. Start your summary with action words that describe your skills and experience.
• Work Experience: List all your previous work experience, starting from the most recent one. When writing about your work experience, focus on the tasks that you performed as a legal receptionist. Be specific and highlight your achievements, such as handling a high volume of calls efficiently, or sorting and distributing mail effectively.
• Skills: Mention all the skills that make you suitable for the role of a legal receptionist. These skills may include multitasking ability, excellent communication skills, proficiency in MS Office, typing speed, and ability to work under pressure.
• Education: Mention your educational qualifications, starting from the most recent one. If you have completed a course in legal administration or any other relevant course, make sure to highlight that.
• References: It is always good to provide references at the end of your resume. Make sure to ask permission from your former employers before listing them as references.

Tips for Writing Legal Receptionist Resume

• Use bullet points to make your resume more readable and organized.
• Make sure to use action words and quantify your achievements wherever possible.
• Focus on the tasks that you performed as a legal receptionist and how you contributed to the smooth functioning of the law firm.
• Proofread your resume several times to ensure that there are no grammatical or spelling mistakes.

By following these steps and tips, you can create an impressive legal receptionist resume that showcases your skills and experience in the best possible way.

Common Resume Writing Mistake

Lying or exaggerating.

Honesty is critical on your resume. Any form of lying or exaggerating about your experience or skills could lead to consequences when the truth is discovered.

Resume Examples You May Interested

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• Legal Receptionist

Legal Receptionist resume examples

A modern resume example for a Legal Receptionist position. Based on the best resume writing practices.

• No experience
• Specialized

Average Legal Receptionist Salary

What is the pay by experience level for legal receptionist, career paths.

Explore the most common career paths for Legal Receptionist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.

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Achieving a role is a job alone. So, it should be done professionally: by having a correct course of action and professional resources involved. Pay attention to well-weighted instructions of efficient individuals and pros in human resources working in the Legal to achieve the employment you wish using a thoroughly corresponding Legal Receptionist CV.

Dominant Key Skills and Action Verbs for Legal Receptionist

A promising occupation in the Legal is less complicated won when you finally try a correct approach: bring action verbs and competencies that comply directly with the criteria of the Legal Receptionist position. Confirm that you point out the most applicable of them, and you'll obtain the most of your curriculum vitae. The following are the most typical examples: phrase], association of legal administrators, contract preparation.

Key Skills & Proficiencies

Action verbs, legal receptionist resume phrases to embrace.

Developing a flawless curriculum vitae can seem confusing at first, that's why we have generated a set of crucial words and phrases you need to use when searching for a role of a Legal Receptionist. To improve the CV, you can integrate unique experience at that place: mailing, document filing, legal research.

Phrases To Use

Best legal receptionist resume objective examples.

It might seem that preparing an excellent curriculum vitae with your advantages and skill sets is sufficient to attain a job as a Legal Receptionist without delay and perform the job in Legal; nevertheless, sometimes hiring managers hunt for something more than skills and competence. Make sure to incorporate an objective statement to the resume before distributing it.

How To Use Resume Examples To Create A Job-winning Resume

Introduction.

It is no longer news that you need to submit a professional resume if you want to improve your chances of getting the job you crave. In this article, you will find out how resume examples can help you with this challenging task. Over the years, statistics have shown that many job seekers find the act of resume writing difficult. Creating resumes that can win you the job you desire can be challenging, especially if you are writing your first resume. However, thanks to the emergence of information technology, you can now say goodbye to the struggles that come with crafting a resume from scratch. Now, there are a wide variety of tested and proven job-winning online resume samples on different resume builders available for you to choose from. This makes it much easier for you to write resumes that will convince hiring managers to give you the job. As you keep reading this article, you will find answers to the following questions:

• What are Resume Examples?

How do I create my own resume with Resume Examples?

How do professional resume examples work, why do we suggest using resume examples, what are the things i should pay attention to when searching for a resume example, can i edit resume examples according to my needs.

Let's get right into the details!

What are Resume Samples?

As the name implies, they are ideal examples of what resumes in different industries look like. For instance, they provide you with suitable resume structures and recommended details to include in your resume. Additionally, they also show you the most effective way to portray your skills and experience to your potential employer. With the aid of these samples, you can create your resume faster and boost your chances of getting the job that you crave. This is why we have gone all out to show you how you can use them to edge out your competition (other job seekers). You will also discover some key details about resumes. Read on!

If you want to prove to your potential employers that you are the perfect fit for a vacant position, you need to create a perfect resume or cover letter. However, there is good news. You don't need to rack your brain to write a job-winning resume. All you have to do is visit a reliable online resume builder, follow a few simple steps, and best. These resume builders give you access to many ideal examples of industry-related resumes you can easily refer to when creating yours. Resume samples provide you with the perfect guide you need to craft a readable and relevant resume. Here is how you can use them to create your own resume:

• Choose samples with resume formats suitable for a specific job or industry.
• Observe how the names and contact information are included and follow suit
• Include your resume objective or summary, following the pattern
• Take a look at how the skills are highlighted and do the same
• Get keywords from the sample and use them in your own resume
• Mention your education using the structure in the example
• Pay attention to the font style and use the same when creating your resume
• Make sure you proofread your resume to confirm if it aligns with the sample you used

After doing this, you can rest assured that you have created a professional resume.

Before explaining how these examples work, let's clear air. They should not be mistaken for resume templates that are ready-made document format designed to help job-seekers portray their career achievements, skills, education, and work experience to their potential employers in an organized and attractive way. Now, the purpose of an example is to provide you with sufficient context, general best practices, and insight on what a resume for a specific industry looks like. Once you have an idea about how writing a specific or targeted resume works, you can improve the way you write your resume. This is how they work in helping you achieve your goals of writing a job-winning resume.

Here's why we recommend you use them:

• Makes writing a top-notch resume Easier

Most of them are written by resume experts

• Helps you to avoid the mistakes most job seekers make

Saves you time

Makes writing a top-notch resume easier.

Writing a professional resume is easier when you use a resume example. It's no longer a hidden secret that some job seekers know little to nothing about creating a resume or cover letter. If you fall under this category, that's no problem at all. Not everyone is great at putting words on paper. So, don't feel bad because you struggle with this aspect. It isn't all doom and gloom.

Here's what you can do to make things better:

Look for samples of resumes related to the industry or position you are applying for and use them as a guide when writing yours. This will improve your ability to write a job-winning resume quickly.

When you use them, you are simply following a laid-down blueprint on the right way to write a resume suitable for any industry. This is because the options you will find on resume builders are crafted by resume experts. These experts possess vast knowledge about the do's and don'ts when it comes to writing a resume. They understand perfectly well what hiring managers look out for when they screen job resumes. For this reason, they ensure that the examples they make available to you on the resume builders are easy to read and well-formatted. They make it possible for you to draw the attention of any employer to your skills, experiences, and accomplishments. You can be sure that writer's block is a thing of the past when you use them as your guide. And the best part is this — you will be able to create a resume that will leave a lasting impression on your potential employers.

Helps you to avoid the mistakes that most job seekers make

One way to avoid the mistakes that most job seekers make is to use a guide for writing resumes. According to experts' opinions, most job seekers make spelling and grammatical errors. In the eyes of your potential employers, these mistakes are red flags that can prevent you from getting the job you crave. Using examples to create your own resume can help you cut out mistakes because you need to pay attention to every detail. By doing this, you can avoid the errors your competitors will likely make in their resumes. This gives you the upper hand.

Writing a resume from scratch takes a lot of time. But it gets better when you use samples because you get to save yourself a few minutes or hours of brain-racking. All you have to do is find a resume ideal for the industry of your choosing and use it to your advantage. Besides saving you time, you won't need to go through as much stress as you would have if you had to start from scratch.

Making a decision to use examples when crafting your resume is one step in the right direction. But before you settle for an example, here are a few things you should consider during your search:

• Ensure they are industry-related resume
• The resume format (Chronological, Functional, or Combination Resume Format). Make sure it is the perfect fit for the position you are applying for.

When it comes to resume writing, you control the situation completely. It is up to you to create a great resume that is well-suited to a particular position or industry. You can use this opportunity to transform your previous job experience into a sensation and catch the eye of your potential employers. If you want to pull this off easily, you can edit samples of resumes. The sole purpose of an example is to provide you with the right context required to craft a resume for a certain industry or job title. Every tip, resume format, or phrase you will find is designed to help you target industries specifically and show your worth. It helps you to prove to your employers that you are a professional who understands the demands of a position and the goal of the company. With the aid of this guide, you can easily draw the attention of the company's management to your skills, dedication, knowledge, and expertise. Regardless of the industry, you plan to begin or continue your career in, there is an example available for you to use. This implies that if you want to impress employers in industries like Information Technology, Real Estate Management, Accounting, and many others, there is one for you to edit according to your needs. No one is left out.

Final Words

So far, we have shared with you all you need to know when using these helpful tools to create your resume. It's now up to you to use all we have shown and explained to you to your advantage. Remember, although writing a great resume can be tasking, you can rest assured that if you use samples on industry-related resumes the writing experience will be much easier. We wish you success in your job hunting.

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• Legal Receptionist

5 Amazing legal receptionist Resume Examples (Updated 2023) + Skills & Job Descriptions

Build your resume in 15 minutes, legal receptionist: resume samples & writing guide, frank lewis, employment history.

• Maintain a professional and friendly demeanor
• Maintain a neat and organized reception area
• Respond to inquiries and requests in a timely manner
• Maintain confidentiality of sensitive information
• Greet visitors, answer phones, and direct calls
• Prepare and organize legal documents

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Hal Franklin

Professional summary.

• Assist with administrative tasks as needed
• Provide excellent customer service

Harry Walker

• File and retrieve documents and reference materials
• Manage calendars and coordinate travel arrangements
• Process incoming and outgoing mail and faxes

Gary Foster

• Assist with general office duties such as photocopying, scanning, and faxing
• Troubleshoot office equipment and contact IT support as needed
• Schedule appointments, meetings, and conference rooms

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Table of Content

• Introduction
• Resume Samples & Writing Guide
• Resume Example 1
• Resume Example 2
• Resume Example 3
• Resume Example 4
• Resume Example 5
• Jobs Description
• Jobs Skills
• Technical Skills
• Soft Skills
• How to Improve Your Resume
• How to Optimize Your Resume
• Cover Letter Example

legal receptionist Job Skills

For an legal receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few. Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

• Legal Terminology
• Office Administration
• Microsoft Office
• Telephone Skills
• Calendar Management
• Legal Research
• Document Management
• Courtroom Procedures
• Client Relations
• Receptionist Duties
• Office Equipment
• File Management
• Document Preparation
• Records Management
• Data Management
• Legal Documentation
• Client Intake.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently. Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

• Communication
• Interpersonal
• Time Management
• Problem Solving
• Decision Making
• Critical Thinking
• Adaptability
• Organization
• Public Speaking
• Negotiation
• Conflict Resolution
• Attention to Detail
• Self-Motivation
• Stress Management
• Collaboration
• Strategic Thinking
• Emotional Intelligence
• Flexibility
• Reliability
• Professionalism
• Computer Literacy
• Data Analysis
• Project Management
• Customer Service
• Presentation
• Written Communication
• Social Media
• Troubleshooting
• Quality Assurance
• Supervisory
• Risk Management
• Database Management
• Documentation
• Financial Management
• Visualization
• Business Acumen
• Process Improvement
• Relationship Management.

How to Improve Your legal receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Walter Foster

• Mointor invetory of ofice supllies and ordar as neededed
• Assists with administratives tasks as neededed.
• Proccess incomming and outgoin mail and faxes.

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position..

• Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
• Make sure to use a professional email address as part of your contact information.
• Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your legal receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ulrich Baker

Unexplained year gaps and missing job experiences are a no-no, gaps in your resume can prevent recruiters from hiring you if you don't explain them..

• It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
• Use the gap to talk about positive attributes or additional skills you've learned.
• Be honest and straightforward about the gap and explain it using a professional summary.

legal receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an legal receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Morrison & Foerster Recruitment Team

I am excited to apply for the Chief Legal Receptionist role at Morrison & Foerster. As a highly skilled Legal Receptionist, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

Throughout my life, I have pursued my passion for Litigation and have gained experience in this field as a result. This experience has given me valuable skills such as Organization and Attention to Detail, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Legal Receptionist and help your organization achieve its well determined goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Showcase your most significant accomplishments and qualifications with this cover letter. Personalize this cover letter in just few minutes with our user-friendly tool!

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Contemporary

Professional

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Legal Receptionist Resume Template

Enhance your career prospects & pick up more ideas for your resume with this professionally written Legal Receptionist resume template. Download this resume sample for free or customize it inside our HR-approved resume maker.

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Legal Receptionist Resume Template (Full Text Version)

Robert gostomski.

Results-oriented and knowledgeable Legal Receptionist with a well-developed expertise in the office management. Adept at performing various clerical tasks, proofreading legal documents, and improving office processes and procedures. The Ball State University graduate with a Legal Studies degree and exceptional organizational skills. Great communicator with a great work ethic, highly professional attitude, and excellent time management abilities.

Work experience

• Executed various administrative functions, for example, answered the phone, managed the office calendar, scheduled appointments, and greeted visiting clients.
• Reviewed and maintained legal documents, completed legal notice and memos, and resolved client inquiries, ensuring excellent client experience.
• Coordinated travel arrangements, was responsible for ordering office supplies, and collected and processed payments from clients.
• Improved multiple office processes and procedures which led to a significant increase in efficiency and decrease in expenses - increased the efficiency by 28% in 2018.
• Supported Senior Lawyers and other legal professionals with other duties as required.

GPA : 3.98 (Top 10% of the Program)

The 2016 Academic Excellence Award winner

Clubs and Societies : European Society, Political Society, TEDx Club

Graduated with Distinction (Grade 1 - A/excellent equivalent in all 6 subjects)

The 2012 Principal's Award winner for the 1st prize in the National Debate Contest

Activities : Debate Club, Golf Club, Riding Club

Volunteering

Certificates.

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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Similar job positions

Legal Secretary Law Clerk / Legal Clerk Front Desk Receptionist Personal Assistant Counselor Administration Facilities Manager Legal Administrative Assistant Attorney Lawyer / Advocate Office Staff

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9 Receptionist Resume Examples for 2024

• Receptionist Resumes
• Receptionist Resume by Experience
• Receptionist Resumes by Role
• Write Your Receptionist Resume

Receptionists are found anywhere that requires a patient and professional approach to keeping an office on schedule.

Whether you’re interested in working in healthcare as a medical receptionist or as a front desk receptionist for an insurance firm, you must ensure your resume makes a great first impression.

Nothing is trickier than staring at a blank screen and waiting for inspiration to start creating a cover letter or the perfect resume , but that’s why we’re here. We’ll guide you through some of our top  resume tips  and ensure you have the tools and resources you need for success.

These receptionist resume samples have been used to land actual receptionist jobs in 2024, so they’re an excellent place for you to get started.

Receptionist Resume

or download as PDF

Why this resume works

• There are tons of different kinds of receptionists working in a whole range of industries. Make it clear what kind of offices you’ve worked at when discussing your work experience.
• A  resume objective  (the two sentences below the job title) is by no means required on your receptionist resume. In fact, you’re likely better off not including one. There are a few exceptions to this rule, like when you’re undergoing a career change or want to take the time to customize it to each job for which you apply.
• However, if you’ve attended some college or earned a degree, then be sure to include it; it’ll be valuable in the eyes of your employer. If not, no worries. Just list the highest level of education you’ve obtained.

Front Desk Receptionist Resume

• If you have a lot of experience as a receptionist, one way to expand your career (and possibly make more money) is to become a Certified Administrative Professional (CAP). That requires studying for an exam, but for some people, it’s worth it.
• Try a reverse-chronological  resume format  to help you show steady career progression. 
• For example, perhaps you could tie the creation of reports in Excel to the number of manual hours saved.

Entry-Level Receptionist Resume

• Customer interaction, scheduling, and telephone communication are great examples—even if these examples come from internships, academic projects, or community volunteering.
• If you’ve ever received an award at work (even before your time as a receptionist), then make sure to mention it! Try to explain the context of the award (why you got it) without getting into too much detail. It’s a great way to show that you’re responsible and qualified.
• Focus on activities that demonstrate leadership or serious dedication.

Hotel Receptionist Resume

• Capitalize your ability to handle guest complaints and upsell room upgrades and services with quantifiable work experience for your hotel receptionist resume! Last but not least, mention your educational qualifications in hospitality management or a relevant field and you’re good to go.

Legal Receptionist Resume

• You may not have the best work experience as a legal receptionist, but that doesn’t mean you can’t benefit from metrics of other similar roles. Revisit your career and see how many areas you’ve worked as a receptionist or clerk. Draw out exceptional metrics from these roles and highlight your specialty in lowering document misplacements or load times to score the job!

Veterinary Receptionist Resume

• That’s what you need to give yourself a deserved head start. In particular, show how your streamlined check-in and check-out processes and your input in improving post-outcomes.

Salon Receptionist Resume

• Additionally, show how you collaborated with the rest of the team to deliver exceptional services, leading to higher satisfaction ratings and turning first-time customers into loyalists.

Medical Receptionist Resume

• There are a number of organizations that grant these certifications. The largest one is the American Red Cross.
• Don’t hesitate to list any medical-specific  skills  you have, like electronic medical records (EMR) and insurance claims/coding.
• Fit your resume onto a single page (working with a  resume template  can help with this), or risk your medical receptionist resume ending up in the trash bin.
• Two quick levers to modify the number of pages are page margins and font size.

Dental Receptionist Resume

• Any domain-specific experience that you have provides a great opportunity to customize your resume for each job description . Simply mention those skills (such s “Paterson Eaglesoft”) in the  resume skills  section of your dental receptionist resume .
• One clear and direct way to show how you can get things done is to start each work experience bullet point with a strong action verb. In the resume above, words like “Confirmed,” “Assured,” and “Scanned”) do exactly that.
• We have a selection of classy accent colors you can choose from within our AI-powered and  easy-to-use resume creator . 

Related resume guides

• Front Desk Receptionist
• Administrative Assistant
• Office Assistant
• Human Resources

Formatting Your Receptionist Resume

The key to creating an exceptional receptionist resume is choosing the perfect format. While the format might seem like an arbitrary decision, it’s what will ensure your resume is readable, logical, and complete. A resume with no format at all is likely to be disorganized, and a resume with the wrong format won’t highlight the right information. Your resume’s structural foundation should allow all the other aspects to fall neatly into place.

You can  format your resume  by taking a few simple steps:

• Choosing between reverse-chronological, functional, and hybrid formats
• Listing your contact information to create a header
• Taking ATS and readability into account

Reverse-chronological, functional, and combination/hybrid formats

Before you can start writing your resume, you need to decide which particular format you’ll use. The three most popular  resume formats  in 2024 are reverse-chronological, functional, and combination/hybrid. Each of these styles has its benefits and disadvantages, and plenty of job candidates have found success using all of them.

Which resume format should you choose for your receptionist resume?

• The  reverse-chronological format  is the most common option across industries. With this format, relevant work history is listed and explained in reverse-chronological order. This means your most recent position will be listed first. The main advantage of the reverse-chronological format is that it highlights your most recent, and likely most relevant, achievements, which should represent the high point of an upward career trajectory.
• The  functional format  is meant to highlight and showcase the candidate’s skills. Work experience is pushed to the bottom of the document, while abilities and areas of expertise take center stage. While this can be a good option for younger candidates with little experience, many job recruiters are especially interested in work history, the very category that this format marginalizes.
• Combination/hybrid resumes  seek to make the most of both the reverse-chronological and functional formats. A hybrid resume will usually include work history listed in reverse-chronological order alongside a prominent skills component.

For your receptionist resume, it’s usually best to go with the reverse-chronological format. Recruiters and hiring managers are primarily interested in your work experience, so it makes sense to make it easy to find what they’re looking for.

Contact info and header

At the top of your resume, you need to lay out your name and contact information. This brief header will act as a business card, letting people know immediately who you are and how they can contact you. Stating this information clearly at the top of the page, as seen in our numerous  resume samples , will make it easier for recruiters to spot and file your resume.

in 2024, the header for a receptionist resume should include:

• The job title you’re seeking
• A phone number
• City and state 
• A professional social site, like LinkedIn, if you have one

To make it as easy as possible for recruiters to contact you, it’s important to make your header stand out. You can do this by increasing the font size for your name, using a splash of color, and/or bolding labels like “phone” and “email.”

Passing ATS and ensuring your receptionist resume is readable

We live in an increasingly technological world, something you’ll have to keep in mind when creating your receptionist resume. These days, many companies screen applicants using an applicant tracking system (ATS). This technology rapidly checks resumes for certain keywords before determining which candidates deserve a look from recruiters. For your resume to make the cut, you’ll need to consider how ATS works and what it looks for.

You can maximize your resume’s chances of finding favor with ATS by adopting a few key strategies. First of all, use an ATS-friendly file type like .pdf or .docx. Also, sprinkle some central keywords throughout the document, especially phrases that correspond to the soft and hard skills you’ve gained as a receptionist. Finally, make sure you avoid putting these keywords in the header where ATS might not find them.

It’s also important to make your resume as readable as possible. Maximize readability by taking a few basic steps:

• Include 1-inch margins (ideally) on every side of the document.
• Use a simple font like Times New Roman or Arial.
• Use 11-12-point font for general text and 14-16-point font for headers.
• Keep the titles of sections short and specific.
• Keep the entire resume on a single page.
• List your skills in a succinct, concise fashion.

Our convenient and  easy resume builder  takes all this into account, ensuring that your resume will be easy for recruiters to read.

Writing Your Receptionist Resume

If writing your receptionist resume seems a daunting task, you’re far from alone. Lots of people worry they’ll make costly mistakes and ruin their chances of landing the job. At this stage, it’s important to take a deep breath and acknowledge that you have what it takes to  write a fantastic resume . All you need to do is take it step by step and use our resume builder. This methodical approach will take the stress out of the process while helping you create a resume  that makes you stand out as a candidate.

Here’s what you’ll have to consider:

• Objective/Summary
• Work experience
• Receptionist skills 
• Education and certifications
• Projects, interests, and/or hobbies
• Tailoring your resume to the job
• Editing and proofreading

Do you need an objective or summary on your receptionist resume?

Some candidates place a brief description at the top of their resumes to draw immediate attention to their strongest qualities. These descriptions can take the form of an objective or a summary. A  resume objective  spells out the candidate’s career goals while a resume summary succinctly states a candidate’s qualifications. As you apply for receptionist positions, you’ll have to decide whether either of these options is right for your resume.

• A resume objective is ideal for candidates who are seeking to make a career change. Pronouncing your goals in a new field and explaining how your current skills will translate to your career as a receptionist will present you as a stronger applicant.
• A resume summary is great for someone with years of experience as a receptionist. The summary gives you a chance to highlight all you’ve accomplished.
• Including neither an objective nor a summary might be the right call for certain applicants. If you think your experience speaks for itself or if you simply don’t have room on the page, there’s nothing wrong with skipping this step altogether. Ultimately, you get to determine the best way to showcase your talent and experience.

If you decide to include a summary or objective, you must make them clear and succinct. Here are two examples that would do a prospective candidate more harm than good:

• Objective : I’m really excited to start work as a receptionist, something I’ve been thinking about for years. Getting a job as a receptionist would truly be a dream come true.
• Summary : I’m a great receptionist who has worked for several major companies. During my time in the profession, I’ve learned all the strategies and techniques necessary to excel.

These examples are boring and vague. They tell recruiters nothing about the candidate’s specific capabilities, and they take up valuable space while accomplishing nothing.

These examples, on the other hand, effectively convey talent, experience, and strength of purpose:

• Objective : Tech-savvy and organized professional seeking a receptionist position where typing and interpersonal skills will prove beneficial. Motivated to leverage retail experience and customer care to enhance office dynamics, efficiency, and environment. 
• Summary : Seasoned receptionist currently serving at the front desk of a large car dealership with years of experience inputting complicated data. My empathy coupled with quick thinking and resourcefulness has contributed to company reputation and lifelong customer satisfaction. 

These successful examples include traits, skills, and goals. They’re also specific and concise, providing recruiters with as much information as possible in a small amount of space.

Receptionist job experience

First and foremost, recruiters are going to be interested in your work history. Try to include 2-4 jobs relevant to the position you’re currently applying for; however, if you lack receptionist experience, you can include positions that  may seem  irrelevant. As you write your work experience, consider how you may have used receptionist skills in previous positions, and draft your bullet points with those duties and accomplishments in mind. If you’ve held many relevant positions throughout your career, then use your judgment to determine which jobs will most help your chances.

Receptionist job experience bullet points

Beneath each job title in the work experience section, you should include 3-6 bullet points that briefly explain your obligations and accomplishments. You can employ some stylistic tricks to get the most out of these descriptions.

Start the bullet points with forceful action verbs in the past tense. This type of language demonstrates your tangible role with the company or organization. You can also leave out the personal pronoun “I.” The reader already knows you’re the subject of every sentence, and full sentences with a subject and a predicate take up too much space. If your bullet points are phrases rather than full sentences, make sure you don’t put a period at the end.

Don’t succumb to these sorts of bullet points:

• I was in charge of all sorts of important tasks.
• Almost every single day, I had to deal with some unforeseen circumstance.
• The offices saw tons of traffic on a daily basis, and I had to document all the visitors and make sure they had legitimate reasons for being on the premises.

These examples are vague and sloppy. They use too much space to say very little, and they don’t focus entirely on the candidate’s actions and obligations.

Here are some better examples:

• Oversaw scheduling and communication of many facets of the company’s operations, including customer service, accounting, and partner relationships.
• Determined how best to deal with disruptive and unexpected visitors, successfully de-escalating 100% of situations through step-by-step company methods.
• Documented visitor activity and monitored visitor logs for security threats, reporting unusual activity to security within 20 seconds. 

The language in these bullet points is succinct and powerful, letting recruiters know your exact impact.

Quantify your value as a receptionist

You should supplement the effective use of language with meaningful statistics. Quantifiable data will show recruiters that you’re not all talk. Any number that demonstrates the impact you had in your previous positions will go a long way toward convincing recruiters that you have what it takes to be a difference-maker.

While you don’t want numbers to overtake your entire resume, about 60% of your bullet points should employ the use of metrics. 

Keep the following in mind to quantify your receptionist impact:

• Include any metrics showing your contribution to a company’s growth or efficiency.  
• Describe how you saved quantifiable assets like time or money for the organization.
• Quantify everything you can. Scan your resume for words like “many” and “several,” then try to replace them with numbers.
• If you can’t remember an exact number, feel free to use a range. 
• Always place statistics within the context of your specific contributions.

Best receptionist skills to Include

The skills section of a resume gives you the chance to sell yourself to recruiters. It’s important to mention both hard skills and soft skills in the document. Hard skills are technical and measurable, and, for a receptionist, they include things like:

• Foreign languages
• Database management experience
• Technological know-how or typing speed

Soft skills, on the other hand, are not quite as easy to measure and encapsulate habits, traits, and disciplines. Examples include:

• Attention to detail
• Communication skills
• Open-mindedness

When listing your skills, use some of the same keywords you see in the job description for the position. This will draw the attention of ATS systems and human readers. Try to list 5-10 skills, depending on the amount of space you have available.

Including education and certifications on your receptionist resume

While most receptionist jobs require only a high school diploma, it still makes sense to include all the education credentials you’ve acquired. This includes associate’s degrees, bachelor’s degrees, and any additional higher education. You should also include any certifications you’ve received as a receptionist, especially those pertaining to a specific subcategory of the profession. These details could set you apart from other applicants.

Does your receptionist resume need projects, interests, or hobbies?

There’s some debate about whether projects, hobbies, and interests belong on a resume. In general, it’s better to skip these types of personal details in favor of adding more skills and work experience. There are particular cases, however, where this background information could work in your favor. For anyone fresh out of school or new to the workforce, projects and interests can help get a foot in the door.

Some candidates simply lack the relevant work experience they’d like to put on their resume. If you find yourself in that position, projects and hobbies give you another way to show recruiters why you would make a great receptionist.

When listing projects and hobbies, make sure you choose details related to the job you’re seeking. Pick interests requiring skills that would translate well to a receptionist position. Projects worth listing include organizing a food drive and creating a new club in school. These types of endeavors require the same skills and habits that recruiters will be looking for in a receptionist.

Hobbies and interests  like researching your ancestry and planning parties are also smart to include. By showing recruiters that you’re employing the skills you’ll need on the job, you can make up for a lack of experience.

Customize your receptionist resume for the position

Every receptionist job you apply to will have its own set of responsibilities and expectations. To give yourself the best chance of success, you should create a separate version of your resume for each application. This doesn’t mean you have to start the document from scratch. Simply look for skills or certifications that are stressed in a particular job advertisement and make corresponding adjustments to your original document.

Edit and proofread your receptionist resume

This might be the most obvious step in the entire process, but it’s one that far too many people overlook. A few typos or spelling errors might not seem like a big deal, but recruiters will take it as a sure sign of carelessness. When competition for a position is fierce, you can’t afford to put yourself in a hole. Re-read the document several times before sending it, and take advantage of our  quick and easy resume checker  to spot pesky issues concerning consistency, active voice, resume length, and more.

Land Your Receptionist Job

There’s a basic roadmap all job seekers should follow in creating the perfect receptionist resume. It looks something like this:

• Choose the format that works for your career path
• Create a header with contact information
• Decide if you need a resume objective or a resume summary
• Write out your work experience with strong, active language
• Include your hard and soft skills
• Create customized versions of your resume for every job
• Revise and proofread

Once you’ve followed the steps above and completed your resume, give yourself a hearty pat on the back before knocking out your receptionist cover letter . All this hard work should pay off in the form of greater attention from recruiters. Before you know it, you will have landed your next job!

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• Legal Receptionist Resume

This is a free Legal Receptionist Resume example that covers objectives and tips to gets you the best job. This professional resume template with action words will help you in writing perfect CV for the desired Legal Receptionist Job.

Legal Receptionist Job Description

• Receives callers at establishment, determines nature of business, and directs callers to destination.
• Obtains caller’s name and arranges for appointment with person called upon.
• Directs caller to destination and records name, time of call, nature of business, and person called upon.
• May issue visitor’s pass when required.
• May type memos, correspondence, reports, and other legal documents.  May operate PBX telephone console to receive incoming messages.
• May make future appointments and answer inquiries. May perform variety of clerical duties and other duties pertinent to type of establishment.
• May collect and distribute mail and messages. May work in office of medical practitioner or in other health care facility and be designated accordingly.

Sample Legal Receptionist Resume Template

Contact information

In this section you have to include your Name, current home address, Mobile telephone number, Landline telephone number and your personal email address which is currently used.

• Present and permanent addresses
• Telephone numbers
• Email address

Professional or career objective

Your objective is the one that clearly underlines your aims and aspirations in that profession. For example a Legal Graduate will have to write an objective which is concise and precisely speaks about his role that he wants to play in the Organization.

Sample Objective for Legal Receptionist

Seeking position utilizing strong organizational skills, excellent communication skills and specific interest in management training programs with a reputed organization.

Career Achievements

If you have any major Career Achievements or any Appreciation then this is the section where they should be listed. For Example a Legal Receptionist can add his/her career achievements like,

• Extensive business experience including accounting firms, legal firms, financial firms, insurance companies, medical environments, and non-profit groups.
• Offer common sense, ability to take initiative, quality orientation and the ability to see a job through.
• Outstanding communications skills. Extremely hardworking and dedicated.

Experience:

Previous work experience plays an important role while applying for a Job and hence it should be well presented in the resume. Most of the questions during your resume will be related to the previous job that you had and hence you should be well prepared for it. You should begin with putting the name of the organization that you worked for, the duration of your work and the post or the designation at which you were working. After this, you can effectively place points in a bulleted format that talk about the responsibilities and the achievements that you may have achieved during your stay at the previous organization. The work experience of an experienced Legal Receptionist applying for a job would look like,

Legal Receptionist

Marwar Constructions, Jaipur, 2007-Present

• Answer phone, greet visitors and provide information, tours, and literature.
• Record and monitor thank-you notes for all received donations. Perform light typing, filing, and word processing.
• Receive callers at establishment, determines nature of business, and directs callers to destination.
• Obtain caller’s name and arranges for appointment with person called upon.
• Provided word processing, customer relations, some accounts payable processing. Implemented new system for check processing; increased prompt payment of client bills.
• Direct caller to destination and records name, time of call, nature of business, and person called upon.
• Issue visitor’s pass when required.
• Type memos, correspondence, reports, and other legal documents.  May operate PBX telephone console to receive incoming messages.
• Make future appointments and answer inquiries.
• Managed training of new hires.
• Perform variety of clerical duties and other duties pertinent to type of establishment.

Receptionist/ Store Manager

Spencer’s’ Daily, Jaipur, 2005-2007

• Used various computer programs, trained new employees.

6 Ten Store, Jaipur   2004- 2007

• Assumed all responsibilities as a Manager.
• Hiring, firing of Personnel, inventory, cashiering, payroll, banking, training of new managers at other locations, working with vendors.
• Was right hand to District Manager and assisted whenever and however required.
• Started as a Sales Representative making world-wide reservations.
• Achieved highest skill level required which were number 5 for a top agent.

Education and Certification:

The academic details need to be mentioned in a tabulated format with respect to the degrees or the courses that the candidate would have undertaken in the past. The latest degree or course comes first followed by the last completed course and hence forth going backwards. For example a Legal Receptionist who has completed post graduation or graduation course is applying for a Job or to a company or an organization then his/her details would be like,

• B.Com (Commercial Law)

Rajasthan University, Jaipur, 1998

If you have won any competitions national or international then they could also be highlighted here. For example a Legal Receptionist could lay stress on any exams that he may have given or any seminars or conferences attended. If you are a part of any honorary society or any nonprofit organization then that could also be added here.

The honors and the activities section of a Legal Receptionist would look like,

• Received many awards and perks from 6 Ten management for being top agent.
• Member of” People for saving wild animals”.
• Received Chief Ministers’ Appreciation Letter for remarkable service in social work.

References:

The References are generally required so that your present employer can gauge you through the eyes of the people who you were associated with or have worked for. So your teachers or college professors’ details could be placed here. Or your past employer who you would have worked under can also be used as a reference. Ensure that the people whose names you enter know you well and do inform them that you are placing their names as reference because many companies call to confirm. For example the references section of a Legal Receptionist could also look like,

Mr.Ajay Sachdeva

Sr. Analyst

Daini k Bhas k er, Jaipur

[email protected]

Salary Range of a Project

• The average salary received is approximately Rs. 8000 per month. This works out to an annual pay package of 1 Lakhs to 1.25 Lakhs per annum CTC.
• The salary from an American perspective works out to be $3000 per Month.

Note : This salary may be variable and it may change from organization to organization.

Frequently asked Legal Receptionist Interview Question

• How did you ensure that you meet deadlines?
• You will be required to interact with patients.  Tell us about your previous experience with patients and how did you deal with the experience.
• Assume that you’ve been hired for the position.  A mother calls and says her child is sick and she needs an appointment this morning.  You don’t have an open appointment for the morning.  What will you do?
• Tell us about a situation in which you took the extra step for a patient.
• Why should we hire you?
• Tell us about your clerical experience.
• Tell us about your experience with the computer.
• What are your duties in your current position?
• What would your current or previous manager say that you could improve in?

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13 Receptionist Resume Examples to Land You a Role in 2023

Receptionists are the first point of contact for customers and guests, and must be able to communicate effectively. As a receptionist, your resume should be just like your customer service skills: professional, friendly, and approachable. In this guide, we'll review X receptionist resume examples to help you make a great first impression.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Receptionist Resumes:

• Greet visitors and direct them to the appropriate person or department
• Answer incoming calls and direct them to the appropriate person or department
• Manage the front desk, including sorting and distributing mail, packages, and other deliveries
• • Maintain a clean and organized reception area
• Schedule and coordinate meetings and appointments
• Maintain an up-to-date contact list
• Assist with administrative tasks such as filing, photocopying, and scanning
• Monitor office supplies and order new supplies as needed
• Assist with special projects as needed
• Provide excellent customer service
• Ensure compliance with company policies and procedures

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%.
• Collaborated with the facilities team to redesign the reception area, resulting in a 25% increase in positive feedback from visitors.
• Managed the ordering and inventory of office supplies, reducing costs by 10% through strategic vendor negotiations.
• Developed and implemented a comprehensive training program for new receptionists, resulting in a 30% reduction in onboarding time and an increase in overall team productivity by 20%.
• Collaborated with the HR team to streamline the hiring process, reducing time-to-hire by 15% and increasing the quality of candidates.
• Managed the company's contact list, ensuring accuracy and completeness, resulting in a 10% increase in successful outreach and communication.
• Implemented a new system for tracking and managing incoming calls, reducing missed calls by 20% and improving response times by 15%.
• Collaborated with the IT team to implement new software for managing appointments, resulting in a 25% increase in appointment bookings and a 10% increase in customer satisfaction scores.
• Managed the distribution of mail and packages, reducing delivery times by 30% and improving overall efficiency of the mailroom.
• Customer service
• Time management
• Organization
• Multitasking
• Communication
• Problem-solving
• Attention to detail
• Team collaboration
• Inventory management
• Training and onboarding
• Vendor negotiation
• Software proficiency
• Mail distribution

Dental Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in appointment wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient communication strategy, resulting in a 20% increase in appointment confirmations and a 10% decrease in no-shows.
• Managed patient records and insurance claims, resulting in a 95% accuracy rate and a 20% reduction in claim processing time.
• Developed and implemented a patient payment plan system, resulting in a 30% increase in on-time payments and a 15% decrease in outstanding balances.
• Collaborated with dental providers to ensure timely and accurate patient treatment plans, resulting in a 90% patient treatment plan completion rate.
• Managed the reception area, ensuring a clean and organized environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient intake process, resulting in a 20% reduction in patient wait times and a 10% increase in patient satisfaction scores.
• Managed patient charts and updated patient information, resulting in a 95% accuracy rate and a 15% reduction in charting errors.
• Assisted with dental procedures as needed, resulting in a 90% satisfaction rate among patients and providers.
• Patient scheduling and appointment management
• Patient communication and relationship building
• Patient record and insurance claim management
• Payment plan development and implementation
• Collaboration with dental providers
• Reception area management and organization
• Patient intake process improvement
• Patient chart management and updating
• Dental procedure assistance
• Time management and multitasking
• Attention to detail and accuracy
• Customer service and satisfaction
• Conflict resolution and problem-solving
• Basic knowledge of dental terminology and procedures
• Proficiency in dental software and office technology

Entry Level Receptionist Resume Example:

• Implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 20%.
• Created and maintained a comprehensive filing system for both electronic and paper documents, resulting in a 30% reduction in time spent searching for important information.
• Assisted with special projects, including organizing company events and coordinating employee recognition programs, resulting in a 15% increase in employee engagement scores.
• Monitored office supplies and ordered replacements as needed, resulting in a 10% reduction in supply costs.
• Assisted with administrative tasks such as filing, photocopying, and scanning, completing tasks 25% faster than the previous receptionist.
• Provided support to other departments as needed, including assisting with customer service inquiries and data entry, resulting in a 15% increase in overall departmental efficiency.
• Greeted visitors, answered phones, and directed inquiries to the appropriate staff member, resulting in a 95% customer satisfaction rating.
• Maintained a professional and friendly atmosphere in the reception area, resulting in a 10% increase in positive customer feedback.
• Managed incoming and outgoing mail and packages, ensuring timely delivery and reducing errors by 20%.
• Scheduling and appointment management
• Telephone etiquette
• Interpersonal communication
• Basic computer skills (Microsoft Office, email, etc.)
• Filing and document management
• Office supply management
• Administrative support
• Mail and package handling
• Event planning and coordination
• Adaptability
• Professionalism

Front Desk Receptionist Resume Example:

• Managed the front desk of a busy medical office, greeting and checking in an average of 100 patients per day with a 95% satisfaction rating.
• Implemented a new appointment scheduling system, reducing wait times by 20% and increasing patient satisfaction by 10%.
• Developed and maintained a comprehensive filing system, reducing retrieval times by 30% and improving overall office organization.
• Managed the front desk of a luxury hotel, handling an average of 200 check-ins and check-outs per day with a 98% satisfaction rating.
• Collaborated with the housekeeping team to ensure all rooms were ready for guests, resulting in a 15% increase in room occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% improvement in guest satisfaction scores.
• Managed the front desk of a busy law firm, answering an average of 50 phone calls per day with a 90% first-call resolution rate.
• Developed and maintained a comprehensive database of client information, reducing retrieval times by 40% and improving overall office efficiency.
• Implemented a new system for tracking and ordering office supplies, resulting in a 20% reduction in costs and a 15% improvement in inventory management.
• Communication skills
• Appointment scheduling
• Database management
• Conflict resolution
• Microsoft Office proficiency
• Training and development
• Interpersonal skills
• Basic accounting and cash handling

Legal Receptionist Resume Example:

• Implemented a new filing system for legal documents, resulting in a 50% reduction in document retrieval time and increasing overall efficiency in the office.
• Assisted attorneys with research and document preparation, resulting in a 25% reduction in time spent on legal research and an increase in client satisfaction.
• Maintained a database of clients and contacts, resulting in a 20% increase in client retention and improved communication with clients.
• Successfully managed the reception area, ensuring it was clean and organized, resulting in a 15% increase in positive feedback from clients and visitors.
• Assisted with administrative tasks such as photocopying, scanning, and faxing, resulting in a 20% reduction in time spent on administrative tasks and an increase in overall office productivity.
• Monitored and ordered office supplies, resulting in a 10% reduction in supply costs and ensuring that the office had all necessary supplies on hand.
• Prepared legal documents such as contracts, briefs, and pleadings, resulting in a 30% reduction in time spent on document preparation and an increase in overall efficiency in the office.
• Assisted with special projects as needed, resulting in the successful completion of several high-priority projects and an increase in overall team productivity.
• Managed the scheduling and coordination of meetings and appointments, resulting in a 20% reduction in scheduling errors and an increase in overall client satisfaction.
• Legal document preparation
• Legal research
• Filing and organization
• Client communication
• Reception area management
• Administrative tasks
• Scheduling and coordination
• Project management
• Confidentiality

Veterinary Receptionist Resume Example:

• Implemented a new appointment scheduling system that reduced wait times by 50% and increased client satisfaction scores by 20%.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 25% increase in new client appointments.
• Managed inventory and ordering of office supplies, reducing costs by 15% while ensuring all necessary supplies were always available.
• Developed and implemented a new client communication system, resulting in a 30% reduction in missed appointments and an increase in client retention by 25%.
• Streamlined the payment process by implementing a new payment system, reducing payment processing time by 20% and increasing on-time payments by 15%.
• Trained and mentored new receptionists, resulting in a 50% reduction in training time and an overall improvement in team satisfaction scores by 10%.
• Managed and maintained client records and medical histories, ensuring accuracy and completeness of all records and reducing errors by 20%.
• Collaborated with veterinarians to improve patient care, resulting in a 15% increase in successful treatments and a 10% decrease in patient recovery time.
• Implemented a new filing system, reducing filing time by 30% and improving overall organization and efficiency of the office.
• Payment processing
• Training and mentoring
• Record keeping
• Collaboration with veterinarians
• Office organization
• Marketing and social media
• Empathy and compassion for animals

Hotel Receptionist Resume Example:

• Implemented a new guest feedback system, resulting in a 25% increase in positive reviews and a 10% decrease in negative reviews within the first three months.
• Developed and implemented a training program for new front desk staff, resulting in a 40% decrease in check-in time and a 15% increase in guest satisfaction scores.
• Collaborated with housekeeping and maintenance teams to improve room turnover time by 20%, resulting in a 5% increase in occupancy rates.
• Managed the front desk during a major hotel renovation, ensuring minimal disruption to guests and maintaining a 95% occupancy rate throughout the project.
• Developed and implemented a new check-in process, reducing wait times by 50% and increasing guest satisfaction scores by 20%.
• Identified and resolved a billing error that had been affecting guest accounts for months, resulting in a 15% increase in revenue and improved guest satisfaction scores.
• Implemented a new reservation system, resulting in a 30% increase in online bookings and a 20% increase in revenue within the first six months.
• Collaborated with the marketing team to develop and implement a new loyalty program, resulting in a 10% increase in repeat bookings and a 5% increase in overall occupancy rates.
• Developed and implemented a new training program for front desk staff, resulting in a 25% decrease in guest complaints and a 15% increase in guest satisfaction scores.
• Customer service excellence
• Effective communication
• Reservation management
• Billing and financial accuracy
• Process improvement
• Guest relations
• Knowledge of hotel software systems

Office Receptionist Resume Example:

• Managed the office budget and identified cost-saving opportunities, resulting in a 10% reduction in expenses over a six-month period.
• Collaborated with the HR team to streamline the onboarding process for new employees, reducing the time to complete paperwork by 30%.
• Developed and implemented a new visitor management system, improving security protocols and reducing unauthorized access by 25%.
• Managed the office supply inventory and identified cost-saving opportunities, resulting in a 15% reduction in expenses over a one-year period.
• Provided exceptional customer service to visitors and clients, resulting in a 20% increase in positive feedback and referrals.
• Managed the reception area and implemented a new organization system, resulting in a 30% reduction in clutter and a more professional appearance.
• Assisted with event planning and organization, resulting in a successful company-wide event with over 100 attendees and positive feedback from participants.
• Provided administrative support to the executive team, including scheduling meetings and preparing reports, resulting in improved efficiency and productivity for the team.
• Scheduling and calendar management
• Budget management and cost reduction
• Onboarding and HR coordination
• Visitor management and security protocols
• Office supply inventory management
• Customer service and client relations
• Reception area organization and maintenance
• Event planning and organization
• Administrative support and report preparation
• Time management and prioritization
• Multitasking and adaptability
• Communication and interpersonal skills
• Proficiency in Microsoft Office Suite
• Basic knowledge of office equipment and troubleshooting

Salon Receptionist Resume Example:

• Implemented a new appointment scheduling system, resulting in a 25% reduction in missed appointments and a 15% increase in overall customer satisfaction.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 10% increase in new customer bookings.
• Trained and onboarded new reception staff, resulting in a 30% reduction in customer wait times and an overall improvement in team morale.
• Managed the salon's inventory and ordering process, resulting in a 20% reduction in supply costs and a 10% increase in product sales.
• Developed and implemented a customer loyalty program, resulting in a 15% increase in repeat business and a 5% increase in overall revenue.
• Provided exceptional customer service, resulting in a 95% customer satisfaction rating and numerous positive reviews and referrals.
• Implemented a new cash handling system, resulting in a 100% accuracy rate and a 20% reduction in cash discrepancies.
• Collaborated with the salon owner to create and implement a new pricing strategy, resulting in a 10% increase in overall revenue.
• Developed and maintained strong relationships with customers, resulting in a 25% increase in customer retention and repeat business.
• Social media marketing
• Staff training and onboarding
• Cash handling
• Customer loyalty program development
• Pricing strategy development
• Customer relationship management

Medical Receptionist Resume Example:

• Implemented a new patient scheduling system, resulting in a 25% reduction in wait times and a 15% increase in patient satisfaction scores.
• Developed and implemented a patient check-in process that reduced patient wait times by 20% and improved patient flow through the clinic.
• Managed patient billing and insurance claims, resulting in a 95% accuracy rate and a 10% reduction in denied claims.
• Developed and implemented a patient feedback survey, resulting in a 20% increase in patient satisfaction scores and improved patient retention.
• Managed patient records and ensured compliance with HIPAA regulations, resulting in a 100% compliance rate and zero data breaches.
• Collaborated with medical staff to ensure timely and accurate patient care, resulting in a 90% patient satisfaction rate for medical services.
• Managed the reception area and ensured a welcoming and professional environment, resulting in a 95% satisfaction rate among patients and visitors.
• Implemented a new patient information system, resulting in a 30% reduction in errors and a 20% increase in efficiency.
• Managed patient inquiries and complaints, resulting in a 90% resolution rate and improved patient satisfaction scores.
• Patient check-in and registration processes
• Billing and insurance claim management
• Patient feedback and satisfaction monitoring
• HIPAA compliance and patient record management
• Medical staff collaboration and communication
• Reception area management and customer service
• Patient information system implementation and management
• Patient inquiry and complaint resolution
• Data entry and electronic health record (EHR) management
• Medical terminology knowledge
• Confidentiality and discretion
• Telephone etiquette and communication skills

Spa Receptionist Resume Example:

• Implemented a new booking system that reduced wait times by 50% and increased customer satisfaction scores by 15%.
• Collaborated with the marketing team to create and execute a successful social media campaign, resulting in a 25% increase in new customer bookings.
• Managed inventory levels and reduced supply costs by 10% through effective monitoring and ordering.
• Developed and implemented a customer loyalty program, resulting in a 20% increase in repeat business and a 10% increase in overall revenue.
• Streamlined administrative processes by digitizing customer records and implementing a new database system, reducing administrative errors by 30% and saving 5 hours of work per week.
• Collaborated with the spa manager to create and execute a successful promotional event, resulting in a 30% increase in bookings for the month.
• Managed a team of receptionists and implemented a training program, resulting in a 25% increase in customer satisfaction scores and a 10% increase in upselling of spa services.
• Developed and executed a successful email marketing campaign, resulting in a 15% increase in bookings for the month.
• Implemented a new payment system that reduced transaction times by 20% and improved accuracy of financial records.
• Booking and scheduling systems
• Marketing and promotions
• Team management and training
• Digital record-keeping
• Loyalty program development
• Upselling techniques
• Communication and collaboration

Hospital Receptionist Resume Example:

• Implemented a new patient check-in process, reducing wait times by 20% and improving patient satisfaction scores by 15%.
• Collaborated with insurance providers to streamline the pre-authorization process, resulting in a 25% reduction in denied claims and a 10% increase in revenue.
• Developed and maintained a comprehensive patient database, ensuring accurate and up-to-date information for over 5,000 patients.
• Managed the scheduling and confirmation of over 500 patient appointments per month, maintaining a 95% appointment attendance rate.
• Implemented a new billing system, reducing billing errors by 30% and improving revenue collection by 20%.
• Collaborated with hospital staff to develop and implement a new patient discharge process, reducing discharge times by 25%.
• Developed and implemented a new patient feedback system, resulting in a 20% increase in positive feedback and a 15% decrease in negative feedback.
• Collaborated with hospital staff to develop and implement a new patient registration process, reducing registration times by 30% and improving patient satisfaction scores by 10%.
• Managed the ordering and inventory of office supplies, reducing supply costs by 15% while ensuring adequate supplies for hospital staff.
• Patient check-in and registration
• Appointment scheduling and confirmation
• Billing and insurance coordination
• Patient database management
• Process improvement and implementation
• Patient feedback and satisfaction
• Collaboration with hospital staff
• Inventory and supply management
• Time management and organization
• Problem-solving and critical thinking
• Adaptability and flexibility
• Customer service and patient care
• Confidentiality and HIPAA compliance

Gym Receptionist Resume Example:

• Implemented a new scheduling system, resulting in a 25% reduction in appointment errors and a 15% increase in class attendance.
• Developed and executed a social media marketing campaign, resulting in a 10% increase in new member sign-ups within the first month.
• Resolved a customer complaint regarding billing discrepancies, resulting in a 100% satisfaction rating and a positive online review.
• Managed the ordering and inventory of gym supplies, reducing costs by 20% and ensuring timely delivery of necessary items.
• Collaborated with the sales team to increase membership sales by 10% through targeted promotions and outreach efforts.
• Streamlined the check-in process, reducing wait times by 50% and improving overall customer satisfaction.
• Implemented a new payment processing system, resulting in a 15% reduction in payment errors and a 20% increase in on-time payments.
• Created and maintained a database of member information, resulting in a 30% reduction in data entry errors and improved communication with members.
• Provided administrative support to the gym manager, including scheduling meetings and maintaining records, resulting in improved organization and efficiency of daily operations.
• Sales and promotion

High Level Resume Tips for Receptionists:

Must-have information for a receptionist resume:.

Here are the essential sections that should exist in an Receptionist resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Receptionist candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Receptionists:

Receptionist resume headline examples:, strong headlines.

• Organized and Personable Receptionist with 5+ years of experience in managing high-volume phone lines and greeting clients with a warm and professional demeanor
• Detail-Oriented Receptionist with a proven track record of managing complex scheduling and booking systems for busy medical offices
• Tech-Savvy Receptionist with expertise in managing online booking systems and proficiency in Microsoft Office Suite, ensuring seamless communication and organization for busy offices

Why these are strong:

• These resume headlines are impactful for Receptionists as they highlight key skills and experiences that are relevant to their roles. The first headline emphasizes the candidate's organizational skills and personable demeanor, which are crucial for managing high-volume phone lines and greeting clients. The second headline showcases the candidate's attention to detail and experience in managing complex scheduling systems, which is particularly important for medical offices. Finally, the third headline highlights the candidate's proficiency in technology and ability to manage online booking systems, which is becoming increasingly important in modern offices. Overall, these headlines effectively communicate the candidate's strengths and value to potential employers.

Weak Headlines

• Receptionist with Strong Communication Skills
• Experienced Receptionist Seeking New Opportunity
• Detail-Oriented Receptionist with Excellent Customer Service Skills

Why these are weak:

• These resume headlines need improvement for Receptionists as they lack specificity and fail to highlight any unique skills or accomplishments that the candidates bring to the table. The first headline mentions strong communication skills, but doesn't provide any context or examples of how the candidate has used those skills in a receptionist role. The second headline mentions experience, but doesn't specify how many years or what industries the candidate has worked in. The third headline mentions being detail-oriented and having excellent customer service skills, but doesn't provide any examples of how those skills have benefited previous employers or clients.

Writing an Exceptional Receptionist Resume Summary:

Receptionist resume summary examples:, strong summaries.

• Detail-oriented Receptionist with 5 years of experience in managing front desk operations, providing exceptional customer service, and maintaining accurate records. Skilled in managing high call volumes, scheduling appointments, and handling confidential information with discretion. Proven ability to create a welcoming environment for clients and visitors, resulting in a 95% satisfaction rate.
• Organized and efficient Receptionist with 3 years of experience in managing administrative tasks, including scheduling appointments, coordinating meetings, and maintaining office supplies. Proficient in managing multiple tasks simultaneously, prioritizing workloads, and ensuring timely completion of projects. Adept at building positive relationships with clients and colleagues, resulting in a 30% increase in client retention.
• Experienced Receptionist with 7 years of experience in managing front desk operations, including greeting visitors, answering phones, and managing mail and packages. Skilled in using various software programs, including Microsoft Office and Google Suite, to manage calendars, schedule appointments, and create reports. Proven ability to work independently and collaboratively, resulting in a 25% increase in office efficiency.
• These resume summaries are strong for Receptionists as they highlight the candidates' key skills, experience, and accomplishments in managing front desk operations, providing exceptional customer service, and maintaining accurate records. The first summary emphasizes the candidate's attention to detail and ability to create a welcoming environment for clients and visitors. The second summary showcases the candidate's organizational skills and ability to build positive relationships with clients and colleagues. Lastly, the third summary demonstrates the candidate's proficiency in using various software programs and their ability to work independently and collaboratively, making them highly appealing to potential employers.

Weak Summaries

• Receptionist with experience in managing phone calls, scheduling appointments, and greeting clients, seeking a new opportunity to utilize my skills in a professional environment.
• Experienced Receptionist with excellent communication and organizational skills, looking for a challenging role in a fast-paced office setting.
• Receptionist with a friendly demeanor and strong attention to detail, committed to providing exceptional customer service and ensuring smooth office operations.
• These resume summaries need improvement for Receptionists as they are too generic and don't effectively showcase the candidates' unique skills or accomplishments. The first summary provides only a general overview of the candidate's experience, without mentioning any specific achievements or industries. The second summary, though mentioning communication and organizational skills, still lacks concrete examples of how the candidate has utilized these skills to improve office operations. The third summary mentions a friendly demeanor and attention to detail, but doesn't provide any quantifiable results or details on the candidate's successes in providing exceptional customer service, which would make their profile more compelling to potential employers.

Resume Objective Examples for Receptionists:

Strong objectives.

• Detail-oriented and friendly Receptionist with excellent communication skills, seeking a position in a fast-paced environment where I can utilize my organizational abilities and customer service expertise to provide exceptional support to clients and colleagues.
• Recent graduate with a degree in Hospitality Management, seeking an entry-level Receptionist position to apply my knowledge of front desk operations, guest services, and event planning to create a welcoming and efficient environment for visitors and staff.
• Experienced Receptionist with a proven track record of managing multiple phone lines, scheduling appointments, and handling administrative tasks, seeking a challenging role in a corporate setting where I can utilize my problem-solving skills and attention to detail to provide top-notch support to executives and team members.
• These resume objectives are strong for up and coming Receptionists because they showcase the candidates' relevant skills, education, and experience, while also highlighting their eagerness to learn and contribute to the success of the organization. The first objective emphasizes the candidate's communication and organizational skills, which are important attributes for a Receptionist. The second objective showcases the candidate's educational background in Hospitality Management, demonstrating a strong foundation for success in the role. Lastly, the third objective highlights the candidate's experience in managing phone lines and administrative tasks, making them a promising fit for a Receptionist position where they can further develop their skills and provide valuable support to the team.

Weak Objectives

• Seeking a Receptionist position where I can utilize my communication and organizational skills to contribute to the success of the company.
• Entry-level Receptionist with some customer service experience, looking to gain more knowledge and experience in the field.
• Recent graduate with a degree in hospitality management, seeking a Receptionist role to start my career in the industry.
• These resume objectives need improvement for up and coming Receptionists because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at some customer service experience, but it doesn't mention any specific achievements, education, or industries the candidate is interested in. The third objective, although it mentions a degree in hospitality management, doesn't elaborate on the candidate's expertise, skills, or any particular area of receptionist work they are passionate about, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your receptionist work experience:, best practices for your work experience section:.

• Emphasize your ability to multitask and prioritize tasks effectively, as receptionists often have to juggle multiple responsibilities simultaneously.
• Highlight your excellent communication skills, both verbal and written, as receptionists are often the first point of contact for clients and visitors.
• Showcase your proficiency in managing phone calls, scheduling appointments, and handling administrative tasks efficiently.
• Demonstrate your ability to maintain a professional and welcoming demeanor, even in high-pressure situations.
• Mention any experience you have in managing office supplies and inventory, as this is often a key responsibility for receptionists.
• Call out any experience you have in managing calendars and scheduling meetings for executives or other team members.
• Highlight any experience you have in managing customer complaints or resolving conflicts in a professional and efficient manner.
• Lastly, ensure that your language is clear and concise, avoiding any industry jargon or technical terms that may not be familiar to hiring managers.

Example Work Experiences for Receptionists:

Strong experiences.

Managed a high-volume reception area, greeting and directing up to 200 visitors per day, while also answering and directing an average of 50 phone calls per day.

Coordinated and scheduled meetings for up to 10 executives, ensuring timely and accurate communication of meeting details and agendas.

Maintained and organized office supplies and equipment, reducing supply costs by 15% through strategic purchasing and inventory management.

Developed and implemented a new visitor check-in system, reducing wait times by 50% and improving overall visitor satisfaction.

Assisted with the planning and execution of company events, including holiday parties and team-building activities, resulting in increased employee engagement and morale.

Managed and updated the company's online calendar and scheduling system, ensuring accurate and up-to-date information for all employees and visitors.

• These work experiences are strong because they demonstrate the candidate's ability to manage high-volume reception areas, coordinate and schedule meetings for executives, and maintain office supplies and equipment. Additionally, the candidate's development and implementation of a new visitor check-in system, assistance with company events, and management of the company's online calendar and scheduling system showcase their ability to improve processes and contribute to overall company success.

Weak Experiences

Answered phone calls and directed them to the appropriate department or individual.

Greeted visitors and provided them with necessary information about the company and its services.

Maintained a clean and organized reception area.

Scheduled appointments and meetings for executives and other staff members.

Managed incoming and outgoing mail, including sorting and distributing packages.

Assisted with administrative tasks such as data entry and filing.

• These work experiences are weak because they lack specificity and do not showcase any unique skills or accomplishments. They provide generic descriptions of tasks performed without highlighting any impact or value brought to the company. To improve these bullet points, the candidate should focus on incorporating metrics or specific examples to demonstrate their effectiveness in their role, as well as highlighting any unique skills or accomplishments that set them apart from other candidates.

Top Skills & Keywords for Receptionist Resumes:

Top hard & soft skills for receptionists, hard skills.

• Phone Systems and Switchboards
• Scheduling and Calendar Management
• Customer Service and Support
• Microsoft Office Suite
• Data Entry and Record Keeping
• Multi-line Phone Systems
• Filing and Document Management
• Email Management and Correspondence
• Front Desk Operations
• Appointment Setting and Confirmation
• Cash Handling and Point of Sale Systems
• Inventory Management and Ordering

Soft Skills

• Communication and Interpersonal Skills
• Organization and Attention to Detail
• Multitasking and Time Management
• Professionalism and Poise
• Adaptability and Flexibility
• Customer Service and Hospitality
• Problem Solving and Troubleshooting
• Empathy and Compassion
• Positive Attitude and Enthusiasm
• Teamwork and Collaboration
• Confidentiality and Discretion
• Technology and Computer Skills

Go Above & Beyond with a Receptionist Cover Letter

Receptionist cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Receptionist position at your company. With my extensive experience in managing front desk operations and implementing process improvements, I am confident that I can make a valuable contribution to your team.

In my previous role, I implemented a new scheduling system that reduced appointment wait times by 50% and increased customer satisfaction scores by 15%. I also collaborated with the facilities team to redesign the reception area, resulting in a 25% increase in positive feedback from visitors. Additionally, I managed the ordering and inventory of office supplies, reducing costs by 10% through strategic vendor negotiations.

I am also proud of my accomplishments in developing and implementing a comprehensive training program for new receptionists, resulting in a 30% reduction in onboarding time and an increase in overall team productivity by 20%. I collaborated with the HR team to streamline the hiring process, reducing time-to-hire by 15% and increasing the quality of candidates. I also managed the company's contact list, ensuring accuracy and completeness, resulting in a 10% increase in successful outreach and communication.

Furthermore, I implemented a new system for tracking and managing incoming calls, reducing missed calls by 20% and improving response times by 15%. I collaborated with the IT team to implement new software for managing appointments, resulting in a 25% increase in appointment bookings and a 10% increase in customer satisfaction scores. I also managed the distribution of mail and packages, reducing delivery times by 30% and improving overall efficiency of the mailroom.

I am confident that my skills and experience make me a strong candidate for this position. I am a quick learner, detail-oriented, and have excellent communication skills. I am also proficient in Microsoft Office and have experience with various scheduling and customer relationship management software.

Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

[Your Name]

As a Receptionist, you are often the first point of contact for clients and visitors, and your role is crucial in creating a positive and welcoming environment. Similarly, pairing your resume with a well-crafted cover letter can make a lasting impression on potential employers and significantly increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your personality, communication skills, and passion for the role. Contrary to common belief, crafting a compelling cover letter doesn't have to be a daunting task, and the benefits far outweigh the effort required.

Here are some compelling reasons for submitting a cover letter as a Receptionist:

• Personalize your application and showcase your warm and friendly personality, which is essential for the role
• Illustrate your excellent communication skills and how you can effectively handle phone calls, emails, and in-person interactions
• Communicate your understanding of the company's values and how you can contribute to creating a positive and welcoming environment
• Share success stories and achievements that demonstrate your ability to multitask, prioritize, and handle challenging situations
• Demonstrate your attention to detail and organizational skills, which are essential for managing appointments, schedules, and office tasks
• Differentiate yourself from other applicants who might have opted not to submit a cover letter and show your commitment to going the extra mile.

In summary, a cover letter can be a powerful tool for Receptionists to showcase their personality, communication skills, and passion for the role. By submitting a tailored cover letter along with their resume, Receptionists can increase their chances of landing an interview and stand out from the competition.

Resume FAQs for Receptionists:

How long should i make my receptionist resume.

A Receptionist's resume should ideally be one page long. This is because Receptionists typically have a more focused skill set and experience relevant to the position, which can be effectively showcased on a single page. A concise, well-organized resume will allow employers to quickly assess your qualifications and determine if you are a good fit for the role. Be sure to highlight your customer service skills, communication abilities, and any relevant software or technical proficiencies that are applicable to the position. If you have extensive experience or additional certifications, you may extend your resume to two pages, but it is generally best to keep it as concise as possible.

What is the best way to format a Receptionist resume?

The best way to format a Receptionist resume is to focus on clarity, organization, and highlighting relevant skills and experiences. Here are some tips for creating an ideal Receptionist resume: 1. Choose a clean and professional layout: Use a simple font like Arial or Calibri, and keep the font size between 10 and 12 points. Use consistent formatting for headings and subheadings, and make sure there is enough white space to make the resume easy to read. 2. Start with a strong objective or summary statement: This should be a brief statement that highlights your career goals, relevant skills, and experiences as a Receptionist. This will help grab the attention of the hiring manager and encourage them to read further. 3. Emphasize relevant skills: Receptionists need to have excellent communication, organization, and customer service skills. Make sure to highlight these skills in your resume, along with any

Which Receptionist skills are most important to highlight in a resume?

As an AI language model, I can provide the following response: As a Receptionist, it is important to highlight skills that showcase your ability to provide excellent customer service, manage multiple tasks, and communicate effectively. Some important skills to highlight in your resume include: 1. Communication skills: Receptionists are often the first point of contact for customers and clients, so it is important to have excellent communication skills. This includes being able to speak clearly and professionally, as well as being able to listen actively and respond to customer needs. 2. Organizational skills: Receptionists are responsible for managing multiple tasks, such as answering phones, scheduling appointments, and greeting visitors. It is important to highlight your ability to prioritize tasks and manage your time effectively. 3. Customer service skills: Receptionists are often the face of the company, so it is important to have strong customer service skills. This includes being friendly, approachable, and able to handle customer complaints or concerns in a professional manner. 4. Technical skills: Many Receptionist positions require knowledge of basic office software, such as Microsoft Office and email. Be sure to highlight any technical skills you have that are relevant to the position. Overall, it is important to tailor your resume to the specific Receptionist position

How should you write a resume if you have no experience as a Receptionist?

If you have no experience as a Receptionist, don't worry! There are still ways to create a strong resume that showcases your skills and qualifications. Here are some tips: 1. Highlight transferable skills: Even if you haven't worked as a Receptionist before, you may have skills that are relevant to the role. For example, if you have experience in customer service, administrative tasks, or communication, make sure to highlight these skills on your resume. 2. Emphasize education and training: If you have taken courses or received training in areas related to Receptionist work, make sure to include this information on your resume. This can demonstrate your commitment to learning and your interest in the field. 3. Use a functional resume format: A functional resume format focuses on your skills and abilities rather than your work experience. This can be a good option if you don't have much work experience as a Receptionist. Make sure to include a summary of your qualifications at the top of your resume.

Compare Your Receptionist Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Receptionist job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Receptionists:

Receptionist resume example, front desk receptionist resume example, medical receptionist resume example, dental receptionist resume example, entry level receptionist resume example, veterinary receptionist resume example, hotel receptionist resume example, salon receptionist resume example, office receptionist resume example, legal receptionist resume example, spa receptionist resume example, gym receptionist resume example, hospital receptionist resume example, more resume guidance:.

Receptionist Resume Sample for 2024 [Job Description, Skills & Tips]

A receptionist does much more than welcome, greet, and direct a company’s guests or clients. 

The job includes maintaining the security and telecommunications systems, providing information to customers by answering or redirecting their inquiries, and offering administrative support within the company, among others. 

As such, it’s not surprising at all if you’re stuck trying to put all that effectively on your receptionist resume. 

Fortunately, though, with the right guidance, writing an impactful receptionist resume can be easy, and we’re here to help!

Read our article to learn all you need to know about writing a receptionist resume! Here’s exactly what we’ll cover: 

• Receptionist Resume Example (Better Than 9 Out of 10 Examples)

8-Step Guide to Write Your Receptionist Resume

• 20+ In-Demand Skills to Put on Your Receptionist Resume

So let’s get to it! 

Receptionist Resume Example (to Inspire You)

Not sure where to start with your resume? Reviewing a receptionist resume example is a good start!

The resume example above does everything right, including: 

• Follows the chronological format. As the most popular format among recruiters worldwide, the chronological resume format is the way to go.
• Has a memorable resume profile. To show the recruiter they’re relevant as an applicant, the candidate has written a captivating resume summary. 
• Includes professional contact details. In addition to the must-have contact details, the receptionist resume example above also lists the applicant’s LinkedIn and Skype handles.
• Lists quantifiable achievements. The candidate has built a work experience section that focuses on achievements to stand out from other applicants. 
• Has a short education section. With plenty of work experience to show for, the receptionist resume example keeps their education section short. 
• Includes relevant skills. The candidate doesn’t list every skill under the sun, but only the ones that are relevant to the position. 
• Uses optional resume sections the right way. By adding their certificates and languages, the candidate has even better chances at standing out from the competition.
• Is based on a well-designed resume template . To avoid the hassle of building their resume from scratch, the receptionist resume example above was built using a plug-and-play template.   

Inspired by the receptionist resume example above?

Now it’s time to write yours! Below, we’ll walk you through the 8 essential steps for creating an effective receptionist resume, starting with:

#1. Choose the Right Format and Layout

When it comes to resumes, the structure is everything. 

You can be an amazing professional and you still won’t stand much chance if:

• Your resume sections are all out of order.
• Your resume is very hard to follow because of a messy structure.
• The resume looks unprofessional because you picked the wrong font . 

So, before you can start filling out the contents of your receptionist resume, you’ve got to first make sure its format and layout are just right.

When it comes to your resume format, the choice is quite easy. 

Out of the three resume formats ( chronological , functional (also known as skills-based), and combination ) you should go for the chronological resume format . It’s the most popular among recruiters everywhere in the world and successfully highlights your skills and achievements by putting your most recent work experience first. 

Here’s what it looks like: 

Now, when it comes to the layout, you’ll have to keep a few more things in mind:

• Keep your resume short. Unless you have 10+ years of experience, a 1-page resume is your best bet that recruiters will go through your entire resume. After all, they receive hundreds of applications daily—they don’t have time to read your resume if it’s the same length as a short novella. 
• Picking the right font size and style. Go for 11-12 pt font size for the body of your text and 13-14 pts for the section headers. As for the style, we recommend using a font that’s casual but professional, such as Ubuntu or Roboto. 
• Using section headers. Section headers are a good way to clearly separate your resume’s sections. 
• Saving your resume as a PDF file. Unless otherwise instructed in the job description, save your resume as a PDF . That way, you can be sure it will open as you intended it despite the device or OS that opens it. 

Or Skip Formatting and Layout Altogether By Using a Resume Template!

Imagine this:

You spend hours and hours tweaking your resume layout, only for it to look like a generic, black-and-white resume.

Not a good feeling, right?

Want to skip ahead of all the formatting hassle and jump right into filling in your contents? AND come out with a visually-appealing, short-n-snappy resume, all at the same time?

All you have to do is pick one of Novorésumé’s free, plug-and-play templates ! 

Our resume templates were made in collaboration with professional recruiters, which means they are easy to read and scan (and they’re ATS-friendly to boot!). 

And the best part? The templates look absolutely gorgeous (especially when compared to a standard black-and-white resume ): 

#2. Add More Than Your Traditional Contact Details 

The contact information section is the most straightforward part of writing a resume. 

Basically, all you have to do is list the following details:

• Professional title. 
• Phone number.
• Location (city and state/country).

Here’s how all that looks like on a receptionist resume: 

Receptionist

123-123-333

[email protected]

Scranton, PA

If you want to add some flavor to this section and you’re active on LinkedIn, you can include your profile’s URL link too. 

#3. Write a Compelling Resume Summary Summary/Objective

Put simply, your resume profile is a summary of you as a professional. 

The 2-3 sentence short paragraph goes at the top of your resume and aims to tell recruiters just enough to convince them to deep-dive into the rest of your resume.

Depending on your work experience level, you can write a resume profile as:

• A resume summary . If you are experienced in the field use a resume summary to sum up your title and years of experience, as well as your top skills and achievements.
• A resume objective . If you don’t have a lot to show for in terms of work experience, then you should go for a resume objective . To ace, it, mention any degree names or experience related to the field, the skills that you can offer the company, and your interest in working there. 

Here’s what a receptionist resume summary looks like:

Detail-oriented receptionist with 4 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish and proficient in MS Office Suite. 

And here’s a receptionist resume objective:

Motivated communications graduate looking to apply their people and organizational skills as a receptionist at Company Z. Worked as Resident Assistant for 3 years and has hands-on experience on front desk duties, helping students solve problems, and dealing with administrational tasks.

#4. Make Your Work Experience Count 

Consider your work experience section as the backbone of your receptionist resume - it’s what recruiters will be checking to see whether you’ve got what it takes to excel at the job.  

To make this section count, first, make sure to format it the right way. Here’s what that involves: 

• Start with your current/most recent position and go backward in time. Keep your work entries relevant - the paper delivery job from your teens won’t help land you a receptionist job. 
• Begin each work entry with your professional title. Underneath, add the company's name and location, the period you worked there, and 3-5 of achievements and responsibilities in bullet points. 
• List fewer bullet points (1-2 for each work entry) as you go back in time. Your job from 10 years ago doesn’t need to be as comprehensively described as your last one.

After you’ve handled the formatting, you’ve got to make sure your professional experience shines through brighter than other candidates’. 

As hard as it may sound, we have some very effective tips to make that happen, including: 

• Focus on achievements over responsibilities whenever it’s possible. After all, recruiters know what the responsibilities of a receptionist are pretty well - it’s your achievements that can really help you stand out. 
• Quantify your achievements whenever you can. For example, instead of saying “handled incoming and outgoing calls effectively,” say “handled 100+ incoming and outgoing calls on a daily basis.”
• You can use the following formula to quantify your achievements : “accomplished X as measured by Y by doing Z.” 

Here’s how a well-written work achievement would look like in a receptionist resume:

• Consulted regarding a redesign of the office scheduling system, increasing accuracy by 38%.
• Achieved 95% customer satisfaction score based on feedback forms.
• Handled successfully 100+ phone calls daily with no complaints during the last 2 years.

And here’s a less convincing achievement:

• Answered questions.
• Provided good customer service.
• Made phone calls.

The first example is achievement-oriented and the recruiter reading it knows how, exactly, you excelled at your last role.

The second example, though, is not as much. The recruiter knows that you worked as a receptionist… and that’s about it. They have no idea if you excelled at the role or not.

If you do have to list responsibilities and tasks on your Receptionist resume, make sure you’re using dynamic action words and strong verbs !

#5. Include Your Education 

The next step in creating your receptionist resume is to list your educational background.

Start by following this format:

• Add your latest and highest degree first. 
• Start off with the degree name, then the institution’s name, and the dates attended. 
• Don’t add your high-school education if you hold a Bachelor’s Degree or higher. 

Here’s how the education section should look like in a receptionist resume:

BA in Communication 

Penn State University, PA

Now, if you don’t have any work experience at all, you can use your educational history to help you stand out.

In such a case, you can make this section more elaborate by mentioning:

• Academic merits and achievements
• Relevant coursework taken
• Extracurricular activities  

BA in World Literature

• Graduated Summa Cum Laude
• Graduated first of the class in Communications
• Resident Advisor for 3 years

#6. Include Industry-Related Skills

You can definitely tell a good receptionist by the skills they possess. 

And that’s exactly why the skills section is another receptionist resume must-have. 

Of course, this includes a balance between soft skills (e.g. communication skills , time-management, multi-tasking), and hard skills (e.g. Microsoft Office, Supply Management). 

Keep in mind, however, that the key here is to list the right skills and not every single skill that you possess.

Sure, knowing Adobe Illustrator is great, but it won’t help much with your job as a receptionist. 

So, first, go through our list below and include the must-have receptionist skills in your resume (the ones that you do possess, that is).

Then, go through the job ad you’re applying for and see if you missed an important skill or two. Make sure that the skills you’ve listed match the ones required for the role (as long as you actually possess them, of course).

20+ Receptionist Soft and Hard Skills to Put on a Receptionist Resume

Receptionist soft skills.

• Verbal and written communication
• Professionalism
• Customer focus
• Organization and planning
• Handling pressure and tolerating stress
• Attention to detail
• Reliability
• Multitasking
• Conflict resolution
• Problem-solving
• Prioritizing
• Time Management

Receptionist Hard Skills

• Microsoft Office (Word, Excel, Outlook)
• Administrative skills
• Supply management
• Typing skills (include WPM)
• Information management software
• Use of office equipment (fax machines, copiers, etc)
• Multi-line phone systems

#7. 5 Additional Sections to Take Advantage Of

At this stage, if your resume is already a full one-pager, you can just skip this section altogether.

If, on the other hand, you’ve got some space left (e.g. if you don’t have a lot of work experience), you can make use of these extra sections to give your receptionist resume an edge:

• Awards and certifications. Are you certified in office management? Do you have any awards for excellent performance in any of your previous roles? These are definitely things you should include in your receptionist resume. 
• Languages. Whatever your position might be, knowing an extra language or two can always come in handy.
• Volunteer experience. Volunteering can be a great way to show you also care about giving back to the community. If you’re a recent graduate, volunteering experience can also show employers that you’re familiar with hard work.
• Internships. Got any past internship experience? Make sure to include that in your resume, along with your main tasks and achievements there. 
• Hobbies and interests . Show the recruiter who you are outside of work. Who knows, maybe it’ll help you establish rapport with your interviewer!

The thing about extra sections is that they work on two levels: if you’re lacking work experience, they can definitely help you land an entry-level job, whereas if you’re experienced in the field, they can set you apart from other applicants with similar work experience and skills. 

Here’ an example of how extra sections should look in a receptionist resume:

Examples of Extra Sections

Certifications.

• Microsoft Office Specialist - Issued by Microsoft
• Certified Business Officer - Issued by the Management and Strategy Institute

Volunteer Experience

Front Desk Assistant  Scranton Community Center 06/2010 - 10/2012

• Helped staff with daily clerical tasks and activities
• Got hands-on experience doing administrational work
• French (Fluent)
• German (Intermediate)

#8. Don’t Forget to Include a Cover Letter

Including a cover letter with your resume is an inseparable part of sending a job application.

As such, it’s safe to assume that it should be just as good as your receptionist resume. 

Keep in mind, though, that a cover letter shouldn’t just rephrase whatever you mentioned in your resume.

Rather, you should use it to:

• Summarize your most important skills, achievements, or experiences.
• Expand on any information you couldn’t talk about in detail in your receptionist resume.
• Mention what you know about the organization you’re applying for (and why you want to work there).

Here are our tips on creating a compelling receptionist cover letter:

• Tailor your cover letter to the specific job position you’re applying for. Instead of using a generic cover letter introduction, start your cover letter by introducing yourself and mentioning exactly why you want to work for that company.
• Use the body of your cover letter to talk about your skills, achievements, and qualifications in more detail. 
• Write a strong cover letter ending by including a strong call to action. 
• Make sure that your cover letter looks as compelling as your resume by using one of our cover letter templates . 
• Learn more about how to write a compelling cover letter by checking out our cover letter tips .

Not sure what a good receptionist cover letter looks like? Check out our top cover letter examples !

We hope you are feeling more confident about creating your receptionist resume and we are sure you will get hired in no time!

Related Resume Examples

• Customer Service Resume
• Event Planner Resume
• Bar and Restaurant Manager Resume
• Cashier Resume
• Waiter Resume
• Server Resume
• Barista Resume
• Bartender Resume

Key Takeaways 

Follow the steps we outlined above, and you’ll have yourself a job-winning receptionist resume in no time!

Before you leave to work on your resume, though, let’s recap the key learning points we covered above:

• Use a resume summary or objective to summarize your experiences and show the recruiter that you’re relevant for the role.
• Mention achievements over responsibilities when possible. This helps show the recruiter how you excelled in your previous role.
• Quantify your work experiences by using the XYZ formula.
• Use some of the optional resume sections to help you stand out. This includes languages, hobbies, extracurricular activities, and more.

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Legal Secretary Receptionist Resume Samples

Legal Secretary Receptionists are actually the gatekeepers of the legal department or law firm. The Legal Secretary Receptionist Resume emphasizes the following duties – working at the front desk, greeting and receiving guests and clients, answering incoming calls , scheduling and routing clients, maintaining waiting room and lobby; serving refreshment to guests, ordering supplies, scanning, photocopying and faxing documents; collecting and routing mail ; verifying employee identification, issuing visitor pass, handling additional administrative duties such as data entry, billing and establishing new cases.

Legal Secretary Receptionists should possess strong customer service and interpersonal skills; they should have the ability to operate multi-line telephone systems, be fluent in using office equipment such as scanners, copiers, video conferring equipment; possess strong grammar and spelling skills; show familiarity with legal terms and jargons and have a good understanding of legal documents and office forms. While a high school diploma is sufficient for this role, some employers want a formal education or training and experience as well to work at the law office.

• Resume Samples
• Legal Secretary Receptionist

Legal Secretary Receptionist Resume

Summary : Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment. Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals, and legal administrative assistants with value-added services.

Skills : Dependability, Customer Service, Data Entry, Scheduling Appointments, Greeting Clients.

Description :

• Met and greeted all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
• Scheduled meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing, etc. prior to the client's meeting times.
• Answered all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.
• Engaged in company and community service events or firm initiatives, philanthropies.
• Performed a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
• Prepared documents, maintaining files and calendars, scheduled appointments and meetings as required.
• Prepared legal documents and correspondence from draft or dictated text as required.

Summary : Responsible for supporting attorneys by performing a variety of administrative duties, including drafting correspondence, answering phones, greeting visitors, and communicating with attorneys, clients, and court personnel.

Skills : Administrative Skills, Powerpoint, Clerical Support, Problem-solving.

• Monitored whereabouts of attorneys and staff in order to appropriately handle telephone calls, visitors, and or questions.
• Served as a firm concierge in regards to guests, clients, and staff, familiarizing themselves with the area, restaurants, coffee houses, etc.
• Maintained professional appearance and cleanliness of the firm lobby.
• Ordered supplies when necessary, organize supply room, supply closets, etc.
• Performed light hospitality when necessary, coffee, water, order food, drinks.
• Coordinated and planned business events for a variety of occasions.
• Drafted written responses for a reply via email and regular mail.

Objective : A proactive self-starter with initiative and analytical skills who will seek out opportunities to partner with paralegals, associates, of counsel, and partners.

Skills : Customer service and Interpersonal Skills,

• Prepared records, charts, etc., as needed and for month-end reports.
• Transcribed dictation for attorneys.
• Arranged transportation and other reservations so as to ensure the best price and possible schedule to meet the traveling needs requested.
• Maintained files for attorneys. Handled the filing of all documents with the courts.
• Distributed various departmental correspondence, mail, and other items which could be of a confidential or sensitive nature.
• Provided secretarial assistance as needed, including administrative support as assigned. 
• Ability to prioritize and execute tasks to meeting attorney timelines.

Objective : To directly support the organization's General Counsel/Vice President and Corporate Paralegals in the performance of several legal and administrative duties. A self-motivated, resilient, and apt at project-management.

Skills : Organizational Skills, Effective Communication Skills.

• Ability to operate word processing for the preparation of legal documents.
• Ability to track and follow through on voluminous court actions in various stages of litigation.
• Ability to organize, prioritize, and perform varied tasks and track multiple deadlines simultaneously in a high volume, fast-paced, litigation intensive work environment.
• Knowledge of word processing equipment, legal terminology, legal forms, court procedures, and applicable time-frames.
• Received, labeled, logged, filed, and retrieved data. 
• Checked information for accuracy and made necessary corrections as authorized.

Summary : To assist with general office and administration tasks in support of the attorneys. Strong knowledge in document management systems, ability to quickly learn proprietary software systems and databases.

Skills : Organizational Skills, Reading Legal Articles,Scheduling Conference Rooms.

• Prepared zoning and planned board applications and public notices.
• Reviewed contracts and prepared amendments to the same, order/review title searches, order/review surveys.
• Prepared hearing/trial binders and exhibits.
• Formed LLCs and associated company documents such as operating agreements and resolutions.
• Reviewed mortgage commitments and gathering the documents necessary to satisfy lender requirements.
• Managed attorneys daily calendar of appointments, meetings, and conferences. 
• Photocopied various legal documents and ensured proper distribution.

Objective : To prepare and process a wide variety of legal documents which includes processing summons, complaints, answers to complaints, points, and authorities. Managed and handled a heavy workload under pressure with multiple deadlines.

Skills : Clerical Support,Direct Calls, Patience.

• Prepared the more complex legal documents; verified legal references.
• Scheduled and prioritized a wide variety of events in accordance with specific rules and procedures mandated by the courts, City Clerk Office, and City Attorneys Office.
• Composed and type legal documents; prepared case settlements.
• Scheduled and arranged depositions.
• Established and maintained case files, records, and indexes.
• Documented reference and background information; and performed other duties as assigned. 
• Operated a variety of modern office equipment including copiers, computers and related software, word processors, tape recorders, duplicators, and printers.  

Summary : To provide highly responsible clerical and assistant duties of a complex and varied nature and to provide responsive, courteous, and efficient service to County residents and the general public.

Skills : Basic mathematical calculations, Dependability, Customer Service.

• Knowledge of civil, criminal, divorce, etc. statutes and laws.
• Ability to maintain a professional demeanor when dealing with the public.
• Ability to take control of situations in a responsible manner.
• Ability to comprehend, retain, and apply County, State, and Federal policies and legislation, i.e. local resolutions and ordinances, procedure manuals, warning labels, etc.
• Researched and gathered information to provide accurate answers and information; refers more technical questions or issues to appropriate legal staff.
• Ensured follow up to unanswered inquiries.

Summary : Over 5 year(s) Administrative experience, ideally in a legal office. Extensive experience and expertise using computer software. Ability to utilize automated case management systems and follow office procedures for maintaining and tracking records.

Skills : MS Office, Data Entry, Scheduling Appointments, Greeting Clients.

• Drafted and edited complex documents (redlining, creating tables of contents, internal cross-references, and hyperlinks).
• Proofread all documents and ensured that faxes, emails, and overnight mail are sent to the correct person and are received
• Handled and coordinated special projects, creating and updating complex and detailed presentations, and Excel spreadsheets.
• Communicated in an effective and professional manner with directors and officers of the company, company employees, and customers
• Supported communication needs of the group
• Managed contacts, including effectively handling contacts with staff, distributors, industry contacts, customers, and board members
• Scheduled and prepared logistics and materials for meetings and conference calls

Summary : To coordinate activities in the area of assignment by maintaining calendars, scheduling attorney/client meetings or meetings between staff and other groups or organizations, arranging for necessary materials to be available at meetings to ensure smooth, efficient operations.

Skills : Legal knowledge, Scheduling Conference Rooms, Word Processing.

• Logged reports from various agencies by entering information into the computer.
• Searched for prior offenses; organized information; forwarded the information to appropriate parties and follows up, as needed.
• Organized and carried out secretarial/support assignments.
• Researched, compiled, and organized information and data from various sources on a variety of specialized topics related to the assigned area.
• Assisted in a variety of division operations; performs special projects and assignments as requested.
• Served as initial contact/resource person for the area of assignment by screening calls, visitors, and mail.
• Responded to complaints and requests for information and assistance from the public, County staff, and others by interpreting/explaining regulations, procedures, policies, systems, rules.

Objective : Over one (1) year of clerical support work. Prefer work within a legal environment. Experienced in preparing discovery requests and responses, briefs, motions, orders, resolutions, contracts, agreements.

Skills : Patience, Direct Calls, Powerpoint, Clerical Support.

• Performed counter and/or phone work providing information to the public that requires limited interpretation of established policies and procedures.
• Provided information to attorneys and other interested parties regarding the status of cases and legal procedures while maintaining security and confidentiality.
• Created and maintained files extracting information from local and state databases.
• Entered new client/defendant information into computer databases.
• Obtained basic information from and provided routine information to customers in accordance with departmental policy and procedures.
• Answered telephone calls, took messages as an appropriate, directed caller to correct individual.
• Opened, date stamps, sorted, and distributed incoming mail and processed outgoing mail.

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