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Worldwide Hospitality and Tourism Themes

ISSN : 1755-4217

Article publication date: 7 June 2021

Issue publication date: 21 July 2021

The tourism industry has been extensively affected by numerous disasters throughout its history including 30 decades of ethnic war, the tsunami disaster in 2004 and the Easter Sunday attack in 2019 substantially impacted the resources and capacities of the tourism industry in Sri Lanka. This study aims to explore the impact of COVID-19 on Sri Lanka as a tourism destination and the tourism industry as a resilient sector of the economy.

Design/methodology/approach

This qualitative study was conducted from July 2020 to September 2020 focusing on the perspectives of multi-level stakeholders in the tourism and hospitality industry in three distinct areas of Sri Lanka, namely, the coastal area, hill country and cultural triangle. The data were collected from 15 stakeholders via semistructured interviews. Convenience sampling method was used to choose the sample and thematic analysis was occupied to meet the study objectives.

This study will help to reframe the resources and capacities of the country as an emerging destination identifying the diverse credentials from the perspective of different stakeholders to embed the essential resilience after the pandemic.

Research limitations/implications

The prevailing lockdown situation and travel restrictions within the country was a huge challenge during the data collection process. Further to that, the respondents were reluctant to meet outsiders owing to the health threat, and hence some important stakeholders were missing from the study.

Originality/value

This study proposes effective measures to build up a robust destination, necessary strategic planning for policymakers and provisions for stakeholders in the industry to address the health and safety of travelers in the case of future potential health epidemics.

  • Tourism industry
  • Health pandemics
  • Destination resilience
  • Stakeholders’ perception

Karunarathne, A.C.I.D. , Ranasinghe, J.P.R.C. , Sammani, U.G.O. and Perera, K.J.T. (2021), "Impact of the COVID-19 pandemic on tourism operations and resilience: stakeholders’ perspective in Sri Lanka", Worldwide Hospitality and Tourism Themes , Vol. 13 No. 3, pp. 369-382. https://doi.org/10.1108/WHATT-01-2021-0009

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Assessment of tourism impact of Sri Lanka – A Research Proposal

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Clement Tisdell

General background is provided on the potential of tourism growth to contribute to economic development, paying particular attention to the experience of Sri Lanka. An overview of trends in inbound tourism to Sri Lanka is presented with particular consideration being given to its number of inbound tourist arrivals. Sri Lanka’s comparative position in international tourism markets, the composition of its tourist arrivals by area of origin, the extent of foreign earnings by the Sri Lankan tourism industry and variations in the amount of these earnings, and the extent of employment generation by this industry are examined. Regional aspects of the tourism industry in Sri Lanka are given special consideration, and this is followed by a report on the regional economic impact of tourism of Pinnawala Elephant Orphanage. This major tourist attraction near the edge of the Western Highlands of Sri Lanka is shown to make a significant contribution to economic decentralisation. A general discussion follows of tourism development in the Sri Lankan context. The main factors that have hindered tourism growth in Sri Lanka and its decentralisation are considered. Indications are that major impediment posed by civil disturbance and terrorism is at an end in Sri Lanka.

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Thus, this study investigates the key question ‘what kind of a relationship exists between tourism income and Sri Lankan economic growth and it further clarifies what are the significant variables influence on tourism income in Sri Lanka to explain the relationship between growth of Sri Lankan economy and tourism income. The paper expects to elaborate on how service industries like tourism can contribute to postwar economies in securing much waited economic prosperity. Further it clarifies the important areas of tourism to secure its contribution to economic growth in island economies for policy planning and implementation.

Zahra Akbari

International tourism industry as an important economic sector has many of social, cultural and economic impacts on the economy of destination. This study investigated the role of international tourism income in economy of selected countries. The distribution pattern of international tourism income within OECD and G77 countries was followed. Totally 105 countries were selected including thirty three OECD and seventy two G77 countries. Based on the position of these countries in GDP per capita ranking, OECD and G77 countries were classified respectively in two groups – high-income countries and medium-income countries within the Organization for Economic Cooperation and Development; developing countries and least developed countries within G77. International tourism information of the countries was analyzed by Minitab, using correlations and principal component analysis. International tourism information includes annual receipts of international tourism industry, share of international tourism receipts in GDP and its growth in a period of ten years and etc. The results indicated that, although the OECD countries had the largest share of tourism receipts in the world, the contribution of international tourism income to GDP in these countries posted negative growth in a period of ten years. Conversely, this growth experienced a positive trend for G77 countries. Therefore, in order to approach the Millennium Goals in poverty alleviation, the pattern of international tourism income distribution can be taken into serious consideration. Also the results show the importance of a common problem in international tourism industry of developing countries. The problem is this fact that the big part of international tourism income doesn’t reach the local economy. Innovation of this research is the detailed comparison of developed and developing countries, dividing the each of them into two sub-groups, and the finding an interesting trend which attracts the scientific and practical attention. Key words: international tourism, economic growth, developed and developing countries, tourism income.

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Remarkable rebound of Sri Lanka’s Tourism sector: RIUNIT report

December, 6, 2023 -->

The Research Intelligence Unit (RIUNIT) has released a comprehensive report shedding light on the current state of the Sri Lankan Travel and Tourism sector. Despite the challenges posed by the global COVID-19 pandemic and subsequent economic crises, the data reveals promising trends in tourist arrivals and spending, indicating a gradual recovery in the industry, paving the way for ample opportunities for investors to explore.

In an exclusive interview with the research team, Chalaka Gajabahu, Chairman, Sri Lanka Tourism Promotion Bureau said that “the 2023 tourist arrival trends paint an optimistic picture, especially when reflecting on the circumstances of the past year. We have successfully accelerated the recovery process despite numerous challenges, from the onset of the COVID-19 pandemic to the recent economic crisis. In contrast to our competitors such as Malaysia, India, and Vietnam, who did not experience economic challenges, our recovery, when compared to theirs in numbers, stands out significantly. We anticipate an even more substantial year ahead for us. We are currently formulating a comprehensive plan that will be unveiled in the coming month”

The report indicates a notable surge in tourist arrivals to Sri Lanka, reflecting renewed confidence in travel. In 2022, there was a significant year-on-year growth of 270.18%, with a total of 719,978 visitors. The trend has continued into 2023, with tourist arrivals totaling 904,318 from January to August, surpassing the entire year's arrivals in 2022.

After a sharp decline in 2020 and 2021, tourism receipts saw a slight increase in 2022, reaching US$1,136.30 million. The first two quarters of 2023 also showed positive signs, with receipts totaling US$503.9 million in Q1 and US$371.1 million in Q2.

Tourism receipts Q1 2022 - Q2 2023 

Source: Compiled by the Research Intelligence Unit (RIUNIT) with data from Central Bank of Sri Lanka

Sri Lanka continues to attract tourists from diverse regions, with major Middle Eastern, Indian, European, and Asian carriers contributing to the country's popularity. In 2022, Sri Lankan Airlines held the highest market share at 33.3%, followed by Qatar Airways and Emirates. In a significant turn of events, several international airlines that had temporarily suspended or significantly reduced their operations to Sri Lanka during the global COVID-19 pandemic have now resumed full-time operations.

Airlines that have recently resumed operations, launched new services, or commenced scheduled operations

Source: Compiled by the Research Intelligence Unit (RIUNIT) with data from the Airport and Aviation Services (Sri Lanka) (Private) Limited

“Several international airlines that temporarily suspended or significantly reduced their operations to Sri Lanka during the global COVID-19 pandemic have now resumed full-time operations as passenger demand has rebounded and the payload is met. Among these airlines are QATAR Airways, SINGAPORE AIRLINES, and Emirates” - Airport and Aviation Services Sri Lanka (Private) Limited

The report provides insights into fluctuations in cruise line arrivals to major ports, with March 2024 emerging as the busiest month. The data indicates a growing interest in cruise tourism, with various cruise lines choosing Sri Lanka as a destination.

Total upcoming cruise arrivals to major ports by month Nov. 2023 - Apr. 2024

Source: Compiled by the Research Intelligence Unit (RIUNIT) with data from CruiseDig

The complete RIUNIT report on the Sri Lankan Travel and Tourism sector can be accessed on the organisation's website. Interested parties can visit RIUNIT website to access the full report to gain in-depth insights into the industry's current state, emerging trends, and potential investment opportunities.

The Research Intelligence Unit is a London based think tank with a strong presence in Asia and recently celebrated 20 years of service in Sri Lanka.

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Sri Lanka's Economy Shows Signs of Stabilization, but Poverty to Remain Elevated

COLOMBO, April 2, 2024 —Sri Lanka’s economy is projected to see moderate growth of 2.2% in 2024, showing signs of stabilization, following the severe economic downturn of 2022. But, the country still faces elevated poverty levels, income inequality, and labor market concerns, says the World Bank's latest bi-annual update.

Released today, the Sri Lanka Development Update, Bridge to Recovery, highlights that Sri Lanka saw declining inflation, higher revenues on the back of the implementation of new fiscal policies, and a current account surplus for the first time in nearly five decades, buoyed by increased remittances and a rebound in tourism.

However, poverty rates continued to rise for the fourth year in a row, with an estimated 25.9% of Sri Lankans living below the poverty line in 2023. Labor force participation has also seen a decline, particularly among women and in urban areas, exacerbated by the closure of micro, small, and medium-sized enterprises (MSMEs). Households are grappling with multiple pressures from high prices, income losses, and under employment. This has led to households taking on debt to meet food requirements and maintain spending on health and education.

“Sri Lanka’s economy is on the road to recovery, but sustained efforts to mitigate the impact of the economic crisis on the poor and vulnerable are critical, alongside a continuation of the path of robust and credible structural reforms,” emphasized Faris Hadad-Zervos, World Bank Country Director for Maldives, Nepal and Sri Lanka . “This involves a two-pronged strategy: first, to maintain reforms that contribute to macroeconomic stability and second, to accelerate reforms to stimulate private investment and capital inflows, which are crucial for economic growth and poverty reduction.”

Looking forward, the report projects a modest pickup in growth of 2.5% in 2025, with a gradual increase in inflation and a small current account surplus. However, high debt service obligations are expected to exert pressure on fiscal balances. Poverty rates are anticipated to remain above 22% until 2026. Risks to the outlook remain, particularly related to inadequate debt restructuring, reversal of reforms, financial sector vulnerabilities, and the enduring impact of the crisis. The report emphasizes that strong reform implementation will be fundamental to fostering a resilient economy through continued macro-fiscal-financial stability, greater private sector investment, and addressing risks associated with state-owned enterprises.

The Sri Lanka Development Update  is a companion piece to the  South Asia Development Update ,  a twice-a-year World Bank report that examines economic developments and prospects in the South Asia region and analyzes policy challenges faced by countries. The April 2024 edition, Jobs for Resilience , projects South Asia to remain the fastest-growing region in the world, with growth projected to be 6.0% in 2024- driven mainly by robust growth in India and recoveries in Pakistan and Sri Lanka. But this strong outlook is deceptive, says the report. For most countries, growth is still below pre-pandemic levels and is reliant on public spending. At the same time, private investment growth has slowed sharply in all South Asian countries and the region is not creating enough jobs to keep pace with its rapidly increasing working-age population. The report recommends a range of policies to spur firm growth and boost employment as well as help lift growth and productivity and free up space for public investments in climate adaptation.

Source: World Bank, Poverty & Equity and Macroeconomics, Trade & Investment Global Practices. Emissions data sourced from CAIT and OECD.

Notes: e = estimate, f = forecast.

(a)    Components of GDP by expenditure for 2020-2022 are estimates, as the data published on March 15, 2024, by authorities only included GDP by production.

(b)    Calculations based on SAR-POV harmonization, using 2019-HIES. Actual data: 2019. Microsimulation that models sectoral GDP growth rates, inflation, remittances, employment, and cash transfers 2020-2022. Nowcast and forecast (2023-2026) use nominal GDP growth rates by sector and CPI inflation.

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Explore the frontier of artificial intelligence (AI) applications across industries in our podcast replay episode. We unravel our latest research, delve into the trustworthiness of AI systems and discuss how you can integrate AI securely into your business. Our experts will also explore the evolving standards and regulations shaping the future of digital innovation.

Listen now to better understand the complexities of AI.

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Sebastian Scher Senior Researcher, Know Center

Tomislav Nad Lead Innovation Technologist, SGS

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  1. (PDF) Tourism in Sri Lanka

    Although Sri Lanka has a long history as a tourist destination, there have been ups and downs in. the tourism industry in Sri Lanka in recent decades, particularly between 2003 and 2009 due to ...

  2. Challenges and opportunities for the resumption of nature tourism in

    With the conclusion of the 30-year long civil war, Sri Lanka has been enjoying an ascension in the tourism sector. In recent years, the tourism industry has emerged as Sri Lanka's third-largest source of foreign exchange, accounting for 16% in 2018 (SLTDA, 2019).Additionally, the tourism sector's overall contribution to the national GDP was over 13%, with over 400,000 people directly and ...

  3. PDF Sri Lankan Travel & Tourism Industry: Recent Trends and Future Outlook

    31.4% (Sri Lanka Tourism Development Authority, 2017). The occupancy rate of graded accommodation has shown 74.76% where the total guest nights recorded in tourist hotels has increased to 10.6 million nights in 2016 which is an ... its impact on real estate development in Sri Lanka. This research aims to provide a guide for academic

  4. PDF Growth Scenarios for Tourism to Sri Lanka: 2021-2025

    Currently in Sri Lanka, 560,345 confirmed cased have been recorded as of 26th November (Source: Health promotion Bureau, Sri Lanka). The future trend remains uncertain for Sri Lanka given the evolving nature of the pandemic and other corelated variables such as vaccination rates (currently 74%) and efforts in curtailing the pandemic.

  5. What innovations would enable tourism in Sri Lanka to re-build?

    Since the 26-year long civil war in Sri Lanka ended in 2009, tourism grew to unprecedented levels over the next ten years. Sri Lanka had formulated strategies to attract six million tourists and US$ 10 billion earnings by 2025. Tourism had been the third highest foreign exchange earner of the country representing over 5% of GDP, around 500,000 ...

  6. PDF Growth Scenarios for Tourism to Sri Lanka: May 2022

    Growth Scenarios for Tourism to Sri Lanka: May 2022 1 | P a g e CONTENTS ... Sri Lanka Tourism Development Authority Research & International Relations Division 011 2426800 Ext. 151/155 [email protected] . Author: Shashini Ishara Created Date: 6/8/2022 4:13:15 PM ...

  7. Impact of the COVID-19 pandemic on tourism operations and resilience

    This study aims to explore the impact of COVID-19 on Sri Lanka as a tourism destination and the tourism industry as a resilient sector of the economy.,This qualitative study was conducted from July 2020 to September 2020 focusing on the perspectives of multi-level stakeholders in the tourism and hospitality industry in three distinct areas of ...

  8. Forest-Based Ecotourism in Sri Lanka: A Review on State of Governance

    This review article attempts to identify forest-based ecotourism destinations in Sri Lanka, analyze the experiences of good governance, and evaluate local livelihoods and forest conservation outcomes. Within the diverse landscapes, national park and sanctuaries, rain forest trails, conservation forest trials, wetland sanctuaries, and indigenous ...

  9. PDF Journal of Management and Tourism Research

    Journal of Management and Tourism Research Volume 3 Issue 2 (2020) 27-36. Published by Faculty of Management, Uva Wellassa University sector in Sri Lanka. It further aims to shed light on different IP tools that can be effectively used to promote tourism products and services. This paper also intends to provide practical insights for tourism ...

  10. PDF Analysis of Tourism Profile of Sri Lanka Towards Sustainable Tourism

    Sri Lanka granting me the permission to access the secondary data during the research process. Finally, I must give special thanks to my loving wife, my parents and my wife's parents for ... Table 9 - Sri Lanka Tourism Development Authority seasonality indices 1970-2014. 54 Table 10 - Monthly Tourism Event Calendar 2011. 56 Table 11 - Gini ...

  11. A Crossroad for Sustainable Development in Sri Lanka: Embracing

    Sri Lanka, known historically as a sustainably agricultural nation, has garnered international attention as a distinctive tourism spot in South Asia. Given its tropical climate, agricultural heritage, and rising popularity as a tourist destination, the concept of Agro-tourism has found a fitting ground in various Sri Lankan locations.

  12. Research Tourism

    Due to its unique geographical position Sri Lanka is considered one of the best locations in the world to astronomical research, a fact held by late Sir Arthur C Clerk himself and continues to be celebrated by many star gazers. Although astronomy, environment science and archeology are the most celebrated research options in Sri Lanka for ...

  13. PDF Journal of Management and Tourism Research

    and suggestions such as Sri Lanka Tourism Development Authority, Sri Lankan Airlines, Sri Lanka Hotel Association, Sri Lanka Inbound travel operators, Sri Lanka Institute of National Tourist guide lecturers. The findings revealed that the industry is badly affected and presently around 12000 tourists are blocked in the country.

  14. Tourism Industry Research, Insights & Trends, Sri Lanka Tourism

    Providing better insights, is a key priority of the Sri Lanka Tourism Alliance. Our Industry performance data and online research portal will focus on performance, consumer travel trends, sustainability and digital marketing within the tourism industry. Explore the reports available to all members.

  15. The Role of Tourist Guides and Their Impacts on Sustainable Tourism

    Development Authority in 2013, TOURISM ACT No 38 OF 2005, Annual Report- Sri Lanka Institute of Tourism & Hotel Management, 2013), government media releases, peer-reviewed academic journals

  16. Assessment of tourism impact of Sri Lanka

    The Sri Lankan government has now identified tourism as a main component in its post-war development strategy. Despite this new policy enthusiasm there is dearth of research on tourism in Sri Lanka. The purpose of this study, therefore, is to contribute to the literature on tourism in Sri Lanka in a number of ways.

  17. SLTDA

    Research Papers Tourism Development Levy Sri Lanka Tourist Attractions PROJECTS ... Sri Lanka Tourism Development Authority No. 80, Galle road, Colombo 03. Telephone +94 112 426800 / +94 112 426900 / 2437055/59/60. Fax +94 112 444165 / 2426984. Email. [email protected].

  18. Tourism, from The Report: Sri Lanka 2019

    The spotlight is very much on Sri Lanka's tourism sector in 2019, after globally recognised company Lonely Planet named it as the number-one travel destination for the year. As the country embarks on a year of ambitious goals to attract more visitors, the sector is also at a critical juncture. Successful, sustainable growth will rely.

  19. Remarkable rebound of Sri Lanka's Tourism sector: RIUNIT report

    The Research Intelligence Unit (RIUNIT) has released a comprehensive report shedding light on the current state of the Sri Lankan Travel and Tourism sector. Despite the challenges posed by the global COVID-19 pandemic and subsequent economic crises, the data reveals promising trends in tourist arrivals and spending, indicating a gradual recovery in the industry, paving...

  20. Transforming Tourism in Sri Lanka

    Transforming Tourism in Sri Lanka. Emerging from crisis as a strong, resilient and rebranded industry. To report any concerns regarding the operations of UNDP in Sri Lanka, including grievances related to staff behaviour and management of funds, please do contact the Project Manager: Ramitha Wijethunga | [email protected] | 0773 444 179.

  21. Open Knowledge Repository

    07. Economic and Sector Work (ESW) Studies. Sector/Thematic Studies. Economic Updates and Modeling. Sri Lanka Development Update, April 2024: Bridge to Recovery. We collect and process your personal information for the following purposes: Authentication, Preferences, Acknowledgement and Statistics. To learn more, please read our privacy policy ...

  22. How to rethink tourism in Sri Lanka

    In Sri Lanka, tourism thrives on its abundant natural wonders, yet there's a wealth of untapped potential lying in its rich historical and cultural heritage…

  23. Sri Lanka's Economy Shows Signs of Stabilization, but Poverty to Remain

    Sri Lanka's economy is projected to see moderate growth of 2.2% in 2024, showing signs of stabilization, following the severe economic downturn of 2022. But, the country still faces elevated poverty levels, income inequality, and labor market concerns, says the World Bank's latest bi-annual update.

  24. Sri Lanka: Grain and Feed Annual

    FAS Colombo (Post) forecast's Sri Lanka's market year (MY) 2024/2025 (October-September) rice production (milled) at 3.42 million metric tons (MMT), coming from a planted area of 1.1 million hectares, with yields of 4.57 metric tons (MT)/hectare (rough rice). Improved production volumes compared to MY 2023/2024 results are due to economic ...

  25. SGS Changing Conversations Podcast: Unlocking Safe AI

    Three of our experts discuss how we can safely navigate artificial intelligence, citing the latest in research and global standards. Explore the frontier of artificial intelligence (AI) applications across industries in our podcast replay episode.