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Must-Have Media Company Business Plan Templates with Samples and Examples

Must-Have Media Company Business Plan Templates with Samples and Examples

Falak Chandna

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Introducing the all-inclusive media company business plan template, thoughtfully designed to provide you with both a solid foundation and inspirational samples and examples. In today's rapidly evolving media landscape, a well-structured business plan is the compass that will guide your company to success. Whether you're seeking funding, outlining your growth strategies, or defining your unique value proposition, this template has got you covered. We understand the overwhelming challenges and opportunities in the media industry, and our aim is to help you craft a compelling narrative that showcases your vision and attracts the right stakeholders. Let's embark on this transformative journey together, empowering your media company to flourish and make a lasting impact in the world of media and entertainment.

Template 1: Media Service Provider Company Business Plan

This carefully-crafted document combines the practicality of strategic planning with the appeal of visual storytelling, presenting your business model, target audience, revenue streams, and competitive advantage in a concise and compelling manner. Whether you're seeking investors, partners, or you own an Event Management Company , this versatile resource will elevate your pitch to new heights, providing a clear roadmap for success in the dynamic and ever-evolving media industry.

Media Service Provider Company Business Plan Canvas Report

Download Now

Template 2: Media and Entertainment Company Profitable Business Model

It is a strategic framework designed to analyze and optimize the business model of a Digital Media and entertainment company. It incorporates key components such as Customer Segments (CP), Value Propositions (VP), Customer Relationships (CR), Revenue Streams (RS), Key Resources (KR), Key Activities (KA), Key Partnerships (KP), Cost Structure (CS), and Sales Channels (SC). By utilizing this canvas, media and entertainment companies can identify their target audience, tailor their value offerings, enhance customer relationships, diversify revenue streams, leverage essential resources, form strategic partnerships, manage costs efficiently, and optimize sales channels.

Profitable business model canvas

Over To You

The media company business plan templates present a powerful and indispensable resource for aspiring entrepreneurs and established businesses in the media industry. Using our B usiness Plan  PPT Sets, you can gain a clear understanding of the essential components required to create a robust and compelling business plan. These templates cover critical aspects such as market analysis, competitive positioning, target audience identification, revenue generation strategies, and operational planning. As you embark on your media venture, these business plan templates will serve as your roadmap, guiding you toward achieving your goals and making a significant impact in the vibrant and ever-evolving world of media and entertainment. Embrace this invaluable tool, and let your media company flourish with confidence and innovation.

Frequently Asked Questions on Business Plan

How do i write a business plan for a media company.

Writing a business plan for a media company requires a structured approach and careful consideration of various elements. Start by conducting thorough market research to understand the media industry's current trends and opportunities. Define your company's vision, mission, and objectives, as well as your unique value proposition. Identify your target audience and outline your products or services. Include details about your marketing and sales strategies, competitive analysis, and financial projections. Additionally, highlight the key team members and their roles in the company. Be sure to review and revise the plan regularly to keep it updated and aligned with your evolving business needs.

What is the business description of a media company?

The business description of a media company provides an overview of the company's nature, goals, and offerings. It typically includes information about the company's history, its mission and vision, the types of media services or products it provides, and its target market. The business description should also highlight the company's unique value proposition, which sets it apart from competitors. Additionally, it may mention the company's achievements, key milestones, and any notable partnerships or affiliations.

What are media business models?

Media business models are strategies and frameworks used by media companies to generate revenue. These models include advertising-based, subscription-based, pay-per-view, freemium, licensing and syndication, affiliate marketing, and content creation and distribution models. Companies often use a mix of these approaches to diversify their income streams and adapt to industry changes.

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How To Write a Digital Media Business Plan + Template

Business-Plan-4

Creating a business plan is essential for any business, but it can be especially helpful for digital media businesses that want to improve their strategy and/or raise funding.

A well-crafted business plan not only outlines the vision for your company, but also documents a step-by-step roadmap of how you are going to accomplish it. In order to create an effective business plan, you must first understand the components that are essential to its success.

This article provides an overview of the key elements that every digital media business owner should include in their business plan.

Download the Digital Marketing Agency Business Plan Template

What is a Digital Media Business Plan?

A digital media business plan is a formal written document that describes your company’s business strategy and its feasibility. It documents the reasons you will be successful, your areas of competitive advantage, and it includes information about your team members. Your business plan is a key document that will convince investors and lenders (if needed) that you are positioned to become a successful venture.

Why Write a Digital Media Business Plan?

A digital media business plan is required for banks and investors. The document is a clear and concise guide of your business idea and the steps you will take to make it profitable.

Entrepreneurs can also use this as a roadmap when starting their new company or venture, especially if they are inexperienced in starting a business.

Writing an Effective Digital Media Business Plan

The following are the key components of a successful digital media business plan:

Executive Summary

The executive summary of a digital media business plan is a one to two page overview of your entire business plan. It should summarize the main points, which will be presented in full in the rest of your business plan.

  • Start with a one-line description of your digital media business
  • Provide a short summary of the key points in each section of your business plan, which includes information about your company’s management team, industry analysis, competitive analysis, and financial forecast among others.

Company Description

This section should include a brief history of your company. Include a short description of how your company started, and provide a timeline of milestones your company has achieved.

If you are just starting your digital media business , you may not have a long company history. Instead, you can include information about your professional experience in this industry and how and why you conceived your new venture. If you have worked for a similar company before or have been involved in an entrepreneurial venture before starting your digital media business, mention this.

You will also include information about your chosen digital media business model and how, if applicable, it is different from other companies in your industry.

Industry Analysis

The industry or market analysis is an important component of a digital media business plan. Conduct thorough market research to determine industry trends and document the size of your market. 

Questions to answer include:

  • What part of the digital media industry are you targeting?
  • How big is the market?
  • What trends are happening in the industry right now (and if applicable, how do these trends support the success of your company)?

You should also include sources for the information you provide, such as published research reports and expert opinions.

Customer Analysis

This section should include a list of your target audience(s) with demographic and psychographic profiles (e.g., age, gender, income level, profession, job titles, interests). You will need to provide a profile of each customer segment separately, including their needs and wants.

For example, the customers of a digital media business may include businesses that need marketing help, as well as individuals who want to improve their personal brand.

You can include information about how your customers make the decision to buy from you as well as what keeps them buying from you.

Develop a strategy for targeting those customers who are most likely to buy from you, as well as those that might be influenced to buy your products or digital media services with the right marketing.

Competitive Analysis

The competitive analysis helps you determine how your product or service will be different from competitors, and what your unique selling proposition (USP) might be that will set you apart in this industry.

For each competitor, list their strengths and weaknesses. Next, determine your areas of competitive differentiation and/or advantage; that is, in what ways are you different from and ideally better than your competitors.

Below are sample competitive advantages your digital media business may have:

  • Strong management team with a wealth of industry experience
  • Proven track record of success with similar businesses
  • Robust and innovative technology platform
  • Strong partnerships with complementary businesses
  • Access to a large and growing customer base
  • Ability to scale quickly to meet customer demand
  • Favorable pricing structure

Marketing Plan

This part of the business plan is where you determine and document your marketing plan. . Your plan should be clearly laid out, including the following 4 Ps.

  • Product/Service : Detail your product/service offerings here. Document their features and benefits.
  • Price : Document your pricing strategy here. In addition to stating the prices for your products/services, mention how your pricing compares to your competition.
  • Place : Where will your customers find you? What channels of distribution (e.g., partnerships) will you use to reach them if applicable?
  • Promotion : How will you reach your target customers? For example, you may use social media, write blog posts, create an email marketing campaign, use pay-per-click advertising, launch a direct mail campaign. Or, you may promote your digital media business via a combination of these channels.

Operations Plan

This part of your digital media business plan should include the following information:

  • How will you deliver your product/service to customers? For example, will you do it in person or over the phone only?
  • What infrastructure, equipment, and resources are needed to operate successfully? How can you meet those requirements within budget constraints?

The operations plan is where you also need to include your company’s business policies. You will want to establish policies related to everything from customer service to pricing, to the overall brand image you are trying to present.

Finally, and most importantly, in your Operations Plan, you will lay out the milestones your company hopes to achieve within the next five years. Create a chart that shows the key milestone(s) you hope to achieve each quarter for the next four quarters, and then each year for the following four years. Examples of milestones for a digital media business include reaching $X in sales. Other examples include adding new customers, launching new services, and expanding to new markets.

Management Team

List your team members here including their names and titles, as well as their expertise and experience relevant to your specific digital media industry. Include brief biography sketches for each team member.

Particularly if you are seeking funding, the goal of this section is to convince investors and lenders that your team has the expertise and experience to execute on your plan. If you are missing key team members, document the roles and responsibilities you plan to hire for in the future.

Financial Plan

Here you will include a summary of your complete and detailed financial plan (your full financial projections go in the Appendix). 

This includes the following three financial statements:

Income Statement

Your income statement should include:

  • Revenue : how much revenue you generate.
  • Cost of Goods Sold : These are your direct costs associated with generating revenue. This includes labor costs, as well as the cost of any equipment and supplies used to deliver the product/service offering.
  • Net Income (or loss) : Once expenses and revenue are totaled and deducted from each other, this is the net income or loss.

Sample Income Statement for a Startup Digital Media Business

Balance sheet.

Include a balance sheet that shows your assets, liabilities, and equity. Your balance sheet should include:

  • Assets : All of the things you own (including cash).
  • Liabilities : This is what you owe against your company’s assets, such as accounts payable or loans.
  • Equity : The worth of your business after all liabilities and assets are totaled and deducted from each other.

Sample Balance Sheet for a Startup Digital Media Business

Cash flow statement.

Include a cash flow statement showing how much cash comes in, how much cash goes out and a net cash flow for each year. The cash flow statement should include:

  • Cash Flow From Operations
  • Cash Flow From Investments
  • Cash Flow From Financing

Below is a sample of a projected cash flow statement for a startup digital media business .

Sample Cash Flow Statement for a Startup Digital Media Business

You will also want to include an appendix section which will include:

  • Your complete financial projections
  • A complete list of your company’s business policies and procedures related to the rest of the business plan (marketing, operations, etc.)
  • Any other documentation which supports what you included in the body of your business plan.

Writing a good business plan gives you the advantage of being fully prepared to launch and/or grow your digital media business . It not only outlines your business vision but also provides a step-by-step process of how you are going to accomplish it.

If you are seeking funding from investors or lenders, it is especially important to have a well-written business plan that demonstrates the expertise and experience of your management team, as well as your company’s potential for financial success. By taking the time to write a detailed and comprehensive business plan, you will give your digital media business the best chance for success.  

Finish Your Digital Media Business Plan in 1 Day!

Wish there was a faster, easier way to finish your digital media business plan?

With our Ultimate Digital Marketing Agency Business Plan Template you can finish your plan in just 8 hours or less!

business plan template for media

  • Development

How to Create a Production Company Business Plan [FREE Template]

H ighly successful video companies start with a strong production company business plan. Whether your company has been around for a while, or you’re a freelancer ready to take your services to the next level, this post will provide you with actionable strategies for success to compete more effectively right now.

It all beings with formulating the business plan that will get you where you want to go. If you don’t have a business plan, don’t worry. We provide a  free business plan template below and will walk you through it. 

Step by step.

  • Production Company Business Plan
  • The Executive Summary
  • Perform a Video Company Self Assessment
  • How to Get Started
  • Financing a Video Production Company
  • Marketing Plan
  • Day to Day Operations

Freebie: Business Plan Template for Video Production

Business Plan Template for Video Production - StudioBinder

Download your FREE printable business plan template for your video production. Just enter your email address and we'll instantly send it to you!

business plan template

1. what is a production company business plan.

Essentially it's a tool for raising funds, creating a roadmap, or altering course and plotting out the next steps.

One purpose of any business plan to so convey to investors, or a bank, why they should put money into this business.

Make Your Own Production Company Business Plan - Shark Tank

Think of creating a business plan you could bring to them

What does that mean?

It means you need this business plan for a production company to prove that you will make money. To prove it to you, but also to any investors.

After all, nobody invests to lose money. Or break even. So with that in mind, let's forge ahead into the actual writing of the business plan.

how to make a business plan

2. what is an executive summary.

Every business plan starts from the top down, with an executive summary.

What is that, exactly?

An executive summary is a short part of a larger proposal or report that summarizes the main points so the reader can become quickly educated on the whole document without having to read it all.

So it’s a detailed overview.

Of course, "executive summary" has a nice ring to it...

Your job here is to lay out the big picture of your plan. Some questions to ask yourself: Why do you want this business in the first place?

Similarly, what inspired you to start it? What's going to make it work?

Next, start to answer the questions your investors might have. Try getting into their head-space.

"Why would YOU invest in this business?"

You might want to write about the competition. The targeted demographic. Be specific here.

What need does your business fill? Which kinds of customers and clients are you targeting?

Think about your target market

Furthermore, what else sets you and your business apart?

Especially relevant is using concrete examples and not only ideas. Can you cite previous work you've done?  

This brings us to...

Your production companies competition

What does the rest of the field looks like. Your investor will want to know if they don't already.

What sets this company and this production company business plan apart from others?

Knowing the entire field of competitors you have is a good idea, even if it's a very long list.

Your production company business plan must factor in what else is being offered. That way you can adjust, and target a more specific niche.

Or, you can figure out what you can do better.

For example: what can you identify in your competitor's list of services that you know you can nail?

This is what your video company plan needs to convey.

Finally, remember to think of it from the investor's standpoint. How is this an opportunity for them?

how to create a business plan

3. why a video company self-assessment.

This step is easy to do, but hard to do well.

Can you take a good long look at your video production studio? With the intent to circle problems? Areas that need improvement?

The second part of this step might be easier. Find the areas where your video production studio can really shine.

In contrast, you don't want to elaborate on weaknesses in your video production company business plan. Rather, you want to identify them so you can find ways to address them.

You need to have answers to the questions these flaws might bring to the mind of your investors.

Make Your Own Production Company Business Plan - Mirror

  You are not required to sing “Man in the Mirror” 

Then go beyond looking in the mirror.

Look back at the field before you.

This is a business plan for a production company. What opportunities exist for that?

Most of all, try and tailor this production house business plan to specific needs.

Here are a few methods of company self-analysis:

This is a way to identify changes in your industry, to target potential growth opportunities. The acronym stands for:

P olitical Factors

E conomic Factors

S ocial Factors

T echnological Factors

 P roduction company business plan would include a PEST

We've mentioned elements of SWOT:

W eaknesses

O pportunities

The one to focus in on here is threats. Don't assume everything will work out for the plan just the why you'd like it to.

Because it won't. Investors will know that. You should not only know it, you should expect it.

Most important of all: prove that you're prepared for whatever may happen.

Here's a cool way to approach your SWOT analysis. Try applying your strengths to your opportunities and see what kind of leverage you can create.

Then theoretically expose your weaknesses to your threats. Are you in trouble? Do you need to address something to better protect your company?

Think of this as planning for a battle. Therefore, you don't want to ignore cracks in the wall if your enemy is bringing a battering ram.

Business plan can benefit from SWOT

Strategy, structure, systems, style, shared values, staff, and skills.  The 7S model  was developed by business consultants  Robert H. Waterman Jr. and Tom Peters . It's also known as the McKinsey 7S framework.

The idea here is that your business needs these elements to be aligned and "mutually reinforcing". Let's go over each "S".

Strategy: How does this business plan to gain an advantage.

Structure: How do you divide the various operations of the company.

Systems: Procedure for measurement, reward and resource allocation.

Skills: the companies core and distinctive capabilities.

Staff: Human resources.

Style: Behavior patterns of the key groups like managers.

Shared values are in the middle of them all on the diagram. It's somewhat self-explanatory.

In theory, using these methods of self-analysis will help you a great deal. Due to them you'll know, and decide, all sorts of things about your production company.

The 7 S model of analysis

Start putting these ideas onto paper now! If you haven’t already…

Gentlemen, start your engines

4. how to get started.

A business plan for a production company must lay out how you will get started. This is also referred to as a "roll out plan".

How you engineer your beginning is critical to your cash flow. What do you need to get started?

And can you start at a sustainable level?

Will you open a physical office space right off the bat?

Overhead is a major cost. If this is more of a production house business plan then you’ll want to factor that in.

Do you have existing clients?

Equipment or gear already in place?

A video production business plan suggests that your focus will be on video production. Things like equipment will be critical.

In addition to considering this an entertainment production company business plan you may also want to focus on creative development.

How you want to focus effects how you want to phrase things. And it matters almost immediately.

START FEES YOU CAN AVOID

It's a good idea to propose that you start small.

There are two reasons for this.

The first is that you will scare away investors if you ask for too much up front, almost without fail they can tell if you are asking for more than it seems like you need.

It also throws into question how serious you are about sustaining success.

Which leads to the second reason.

It'll be much harder for you to sustain success if you ask for big upfront funding that you aren't sure you can earn back plus profit.

Let's say because you know of a few jobs you'll have early on, that you ask for less up front.

You'll be able to get rolling right away, earning back the initial investments and then some.

Above all you want to start off with easy wins.

Or as close to easy wins as you can get when launching or re-launching a video production business plan.

Seems like it would somewhat obvious not to ask for more than you can earn back...

Rather, it's a mistake people make all the time.

Speaking of which...

do have the capital?

5. financing a company.

Any business needs capital. As a result, you need a section where you lay out the cash flow for the production house business plan.

What kind of money do you expect to have coming in, and how much do you expect to be spending?

Make the budget, while also estimating how you'll be earning.

If you can't demonstrate this, then you need to go back to the drawing board.

Make Your Own Production Company Business Plan - Stacks on Stacks

Just pose like this and you’ll reassure any investor

You will want to get involved with an accountant at some point soon.

But remember, this is a business plan for a production company. So you may have a lot of costs coming at you early just to get started.

What is a marketing plan?

Your video production business plan is almost complete. Another section worth including would be one on marketing.

Here is a good additional resource on small business accounting .

You want to prove that business will be coming in, and not assume it will on faith alone.

Building a strong portfolio is a must. Consider again what niche you may be able to serve best. Find a solid "bread and butter" to start with.

Remember, good businesses expand when they need to. They don't bite off more than they can chew right out of the gate.

INVEST IN A GOOD WEBSITE

Do some research on how you’ll be building the best website for your product.

Get your production company a few social media accounts, and start trying to create a presence there. You'll need to find many ways to attract clients, and show your work.

Do some additional research on how to market a production company.

All this needs to find its way into the marketing section of your production company business plan.

what's your daily workflow?

7. day to day operations.

The day to day operations are a critical part of the plan. Have you visualized what the daily workflow will be?

Now is the time to do that. Who is going to be on your team, and how will it grow and change over time?

Determine what tasks will take priority each day, and how to best utilize your resources and finances.

This will be a key step in determining if your production company business plan is sustainable.

Ask yourself a few of the following questions:

How much time per day will you spend building your client base? What elements of each job will you tackle in-house? Which tasks might you outsource?

What equipment and gear do you own?

When will it need to be replaced and/or upgraded?

Are you going to hire anyone to start? Will they be full-time employees?

Will you hire independent contractors per project? How many, roughly?

As mentioned in the finance section, you need to know how you'll plan your reporting for taxes and your bookkeeping process.

These questions will help you start to determine what each "day at the office" will look like.

The clearer a picture you can paint here, the better.

Write a Business Plan

Get as specific as possible in each section of your entertainment company business plan. The more you know... right?

Now, let's get a little more advanced. In our next post we'll dive into writing a 4 part business plan. 

Up Next: Write a 4-Part Business Plan →

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Social Media Marketing Business Plan Template

  • Written by Dave Lavinsky

social media marketing business plan template

Table of Contents

Social media marketing business plan.

Over the past 20+ years, we have helped over 1,000 entrepreneurs and business owners create business plans to start and grow their social media marketing businesses. On this page, we will first give you some background information with regards to the importance of business planning. We will then go through a social media marketing business plan template step-by-step so you can create your plan today.

Download our Ultimate Business Plan Template here >

What Is a Social Media Marketing Business Plan?

A business plan provides a snapshot of your social media marketing agency as it stands today, and lays out your growth plan for the next five years. It explains your business goals and your strategy for reaching them. It also includes market research to support your plans.

Why You Need a Social Media Marketing Business Plan

If you’re looking to start a social media marketing business or grow your existing company, you need a business plan. A social media marketing business plan will help you raise funding, if needed, and plan out the growth of your business in order to improve your chances of success. Your business plan is a living document that should be updated annually as your social media marketing agency grows and changes.

Funding Sources for Social Media Marketing Agencies

With regards to funding, the main sources of funding for a social media marketing business are personal savings, credit cards, bank loans and angel investors. With regards to bank loans, banks will want to review your business plan and gain confidence that you will be able to repay your loan and interest. To acquire this confidence, the loan officer will not only want to confirm that your financials are reasonable, but they will also want to see a professional plan. Such a plan will give them the confidence that you can successfully and professionally operate a business. Personal savings and bank loans are the most common funding paths for social media marketing agencies.

Finish Your Business Plan Today!

How to write a business plan for a social media marketing agency.

If you want to start a business or expand your current one, you need a business plan. Below we detail what should be included in each section of your own social media marketing business plan:

Executive Summary

Your executive summary provides an introduction to your business plan, but it is normally the last section you write because it provides a summary of each key section of your plan.

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of social media marketing business you are operating and the status. For example, are you a startup, do you have a social media marketing business that you would like to grow, or are you operating social media marketing in multiple markets?

Next, provide an overview of each of the subsequent sections of your plan. For example, give a brief overview of the social media marketing industry. Discuss the type of social media marketing business you are operating. Detail your direct competitors. Give an overview of your target customers. Provide a snapshot of your marketing plan. Identify the key members of your team. And offer an overview of your financial plan.  

Company Analysis

In your company analysis, you will detail the type of social media marketing business you are operating.

For example, you might operate one of the following types of social media marketing businesses, or a full-service agency:

  • Paid Ads : this type of marketing business focuses on creating social media ads and optimizing social media ad campaigns. A social media marketing agency may specialize in ads for one platform in particular or across all platforms.
  • Content: this type of business focuses on creating content, either for specific platforms or across all platforms.
  • Strategy: this type of marketing is where campaigns are created around specific goals that help businesses or individuals tailor where and how to best achieve results that will help them succeed.

In addition to explaining the type of social media marketing business you will operate, the Company Analysis section of your business plan needs to provide background on the business.

Include answers to questions such as:

  • When and why did you start the business?
  • What milestones have you achieved to date? Milestones could include the number of customers served, number of positive reviews, total campaigns, etc.
  • Your legal structure. Are you incorporated as an S-Corp? An LLC? A sole proprietorship? Explain your legal structure here.

Industry Analysis

In your industry analysis, you need to provide an overview of the social media marketing industry.

While this may seem unnecessary, it serves multiple purposes.

First, researching the social media marketing industry educates you. It helps you understand the market in which you are operating.

Secondly, market research can improve your strategy, particularly if your research identifies market trends.

The third reason for market research is to prove to readers that you are an expert in your industry. By conducting the research and presenting it in your plan, you achieve just that.

The following questions should be answered in the industry analysis section of your social media marketing business plan:

  • How big is the social media marketing industry (in dollars)?
  • Is the market declining or increasing?
  • Who are the key competitors in the market?
  • Who are the key suppliers in the market?
  • What trends are affecting the industry?
  • What is the industry’s growth forecast over the next 5 – 10 years?
  • What is the relevant market size? That is, how big is the potential market for your social media marketing business? You can extrapolate such a figure by assessing the size of the market in the entire country and then applying that figure to your local population.

Customer Analysis

The customer analysis section of your business plan must detail the customers you serve and/or expect to serve.

The following are examples of customer segments: corporations, small business owners, nonprofits and individuals. Customers may also be segmented by industry, such as healthcare, technology, beauty, restaurants, music, B2B, and more.

As you can imagine, the customer segment(s) you choose will have a great impact on the type of marketing business you operate. Clearly, individuals in the music industry would respond to different marketing promotions than corporations in the healthcare industry, for example.

Try to break out your target customers in terms of their demographic and psychographic profiles. With regards to demographics, include a discussion of the ages, genders, locations and income levels of the customers you seek to serve. Only select social media marketing agencies primarily serve customers living in their same city or town. However, if your niche is to provide social media services to local businesses, such demographic information is easy to find on government websites.

Psychographic profiles explain the wants and needs of your target customers. The more you can understand and define these needs, the better you will do in attracting and retaining your customers.  

With Growthink’s Ultimate Business Plan Template you can finish your plan in just 8 hours or less!

Competitive Analysis

Your competitive analysis should identify the indirect and direct competitors your business faces and then focus on the latter.

Direct competitors are other social media marketing agencies.

Indirect competitors are other options that customers have to purchase from that aren’t direct competitors. This includes digital freelance platforms such as Upwork and Fiverr. You need to mention such competition as well.

With regards to direct competition, you want to describe the other businesses with which you compete. Most likely, your direct competitors will have a similar niche audience.

For each such competitor, provide an overview of their businesses and document their strengths and weaknesses. Unless you once worked at your competitors’ businesses, it will be impossible to know everything about them. But you should be able to find out key things about them such as:

  • What types of customers do they serve?
  • What types of social media services do they provide?
  • What is their pricing (premium, low, etc.)?
  • What are they good at?
  • What are their weaknesses?

With regards to the last two questions, think about your answers from the customers’ perspective. And don’t be afraid to ask your competitors’ customers what they like most and least about them.

The final part of your competitive analysis section is to document your areas of competitive advantage. For example:

  • Will you provide better social media strategy, content and ad services?
  • Will you provide services that your competitors don’t offer?
  • Will you provide better customer service?
  • Will you offer better pricing?

Think about ways you will outperform your competition and document them in this section of your plan.  

Marketing Plan

Traditionally, a marketing plan includes the four P’s: Product, Price, Place, and Promotion. For a social media marketing business, your marketing plan should include the following:

Product : In the product section, you should reiterate the type of social media marketing agency that you documented in your Company Analysis. Then, detail the specific products you will be offering. For example, in addition to social media marketing, will you provide web design services, copywriting or any other services?

Price : Document the prices you will offer and how they compare to your competitors. Essentially in the product and price sub-sections of your marketing plan, you are presenting the services you offer and their prices.

Place : Place refers to the location of your agency. Document your location and mention how the location will impact your success. For example, is your business located in a busy professional district (good if targeting local businesses), or is it fully remote (good if targeting clients that aren’t place-specific). Discuss how your location might be the ideal location for your customers.

Promotions : The final part of your marketing plan is the promotions section. Here you will document how you will drive customers to your location(s). The following are some promotional methods you might consider:

  • Advertising in local papers and magazines
  • Reaching out to local websites
  • Social media marketing
  • Local radio advertising

Operations Plan

While the earlier sections of your business plan explained your goals, your operations plan describes how you will meet them. Your operations plan should have two distinct sections as follows.

Everyday short-term processes include all of the tasks involved in running your business, including discovery calls, onboarding new clients, attending campaign meetings, managing employees and working on campaigns.

Long-term goals are the milestones you hope to achieve. These could include the dates when you expect to take on your 10th client, or when you hope to reach $X in revenue. It could also be when you expect to expand your social media marketing business into a new market.  

Management Team

To demonstrate your social media marketing business’ ability to succeed, a strong management team is essential. Highlight your key players’ backgrounds, emphasizing those skills and experiences that prove their ability to grow a company.

Ideally, you and/or your team members have direct experience in managing social media marketing businesses. If so, highlight this experience and expertise. But also highlight any experience that you think will help your business succeed.

If your team is lacking, consider assembling an advisory board. An advisory board would include 2 to 8 individuals who would act like mentors to your business. They would help answer questions and provide strategic guidance. If needed, look for advisory board members with experience in managing social media marketing agencies or successfully running small businesses.  

Financial Plan

Your financial plan should include your 5-year financial statement broken out both monthly or quarterly for the first year and then annually. Your financial statements include your income statement, balance sheet and cash flow statements.

Income Statement : an income statement is more commonly called a Profit and Loss statement or P&L. It shows your revenues and then subtracts your costs to show whether you turned a profit or not.

In developing your income statement, you need to devise assumptions. For example, will you gain one new client per month or per quarter? And will sales grow by 2% or 10% per year? As you can imagine, your choice of assumptions will greatly impact the financial forecasts for your business. As much as possible, conduct research to try to root your assumptions in reality.

Balance Sheets : Balance sheets show your assets and liabilities. While balance sheets can include much information, try to simplify them to the key items you need to know about. For instance, if you spend $50,000 on building out your social media marketing business, this will not give you immediate profits. Rather it is an asset that will hopefully help you generate profits for years to come. Likewise, if a bank writes you a check for $50,000, you don’t need to pay it back immediately. Rather, that is a liability you will pay back over time.

Cash Flow Statement : Your cash flow statement will help determine how much money you need to start or grow your business, and make sure you never run out of money. What most entrepreneurs and business owners don’t realize is that you can turn a profit but run out of money and go bankrupt.

In developing your Income Statement and Balance Sheets be sure to include several of the key costs needed in starting or growing a social media marketing business:

  • Location build-out including design fees, construction, etc. (if there will be a physical location)
  • Cost of equipment and supplies (including hardware and software)
  • Payroll or salaries paid to staff
  • Business insurance
  • Taxes and permits
  • Legal expenses

Attach your full financial projections in the appendix of your plan along with any supporting documents that make your plan more compelling. For example, you might include your office location lease or outlines of campaigns you are currently working on.   Summary Putting together a business plan for your social media marketing business is a worthwhile endeavor. If you follow the template above, by the time you are done, you will truly be an expert. You will really understand the social media marketing industry, your competition, and your customers. You will have developed a marketing plan and will really understand what it takes to launch and grow a successful social media marketing business.  

Social Media Marketing Business Plan FAQs

What is the easiest way to complete my social media marketing business plan.

Growthink's Ultimate Business Plan Template allows you to quickly and easily complete your Social Media Marketing Business Plan.

Where Can I Download a Social Media Management Business Plan PDF?

You can download our Social Media Management business plan PDF  here. This is a business plan template you can use in PDF format.

What is the Goal of a Business Plan's Executive Summary?

The goal of your Executive Summary is to quickly engage the reader. Explain to them the type of social media marketing business you are operating and the status; for example, are you a startup, do you have a social media marketing business that you would like to grow, or are you operating a chain of social media marketing businesses?

  OR, Let Us Develop Your Plan For You Since 1999, Growthink has developed business plans for thousands of companies who have gone on to achieve tremendous success.

Click here to see how Growthink’s professional business plan consulting services can create your business plan for you.   Other Helpful Business Plan Articles & Templates

Business Plan Template & Guide For Small Businesses

How to Create a Social Media Marketing Strategy in 9 Easy Steps [Free Template]

Creating your social media marketing strategy doesn’t need to be painful. Create an effective plan for your business in 9 simple steps.

How to Create a Social Media Marketing Strategy in 9 Easy Steps (Free Template) | Hootsuite

A social media marketing strategy is a summary of everything you plan to do and hope to achieve on social media. It guides your actions and lets you know whether you’re succeeding or failing.

The more specific your plan is, the more effective it will be. Keep it concise. Don’t make it so lofty and broad that it’s unattainable or impossible to measure.

In this post, we’ll walk you through a nine-step plan to create a winning social media strategy of your own. We’ve even got expert insights from Amanda Wood, Hootsuite’s Senior Manager of Social Marketing.

How to create a social media strategy:

Bonus: Get a free social media strategy template   to quickly and easily plan your own strategy. Also use it to track results and present the plan to your boss, teammates, and clients.

What is a social media marketing strategy?

A social media strategy is a document outlining your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress.

Your social media marketing strategy should also list all of your existing and planned social media accounts along with goals specific to each platform you’re active on. These goals should align with your business’s larger digital marketing strategy.

Finally, a good social media plan should define the roles and responsibilities within your team and outline your reporting cadence.

business plan template for media

Create. Schedule. Publish. Engage. Measure. Win.

Creating your own social media marketing strategy (video guide)

No time to read the whole article? Let Amanda, Hootsuite’s own Senior Manager of Social Media Marketing, guide you through our free social media marketing strategy template in less than 10 minutes:

How to create a social media marketing strategy in 9 steps

Step 1. choose goals that align to business objectives, set s.m.a.r.t. goals.

The first step to creating a winning social media strategy is to establish clear objectives and goals. Without goals, you have no way to measure success and return on investment (ROI) .

Each of your social media marketing goals should be SMART : s pecific, m easurable, a ttainable, r elevant and t ime-bound.

Psst: Need help getting started? We’ve got social strategy guides for small businesses , financial services , government , higher education , healthcare , real estate , law firms , and non-profits .

Oh, and if you need examples of smart social media goals , we’ve got you covered there too.

track your social media goals in a social media strategy doc, like this one.

Once you’ve decided on your goals, track them in a social media strategy doc — grab our free template if you don’t have one already.

Track meaningful metrics

Vanity metrics like number of followers and likes are easy to track, but it’s hard to prove their real value. Instead, focus on things like engagement, click-through, and conversion rates.

For inspiration, take a look at these 19 essential social media metrics .

You may want to track different goals for different social media networks, or even different uses for each network.

For example, if you use LinkedIn to drive traffic to your website, you would measure click-throughs. If Instagram is for brand awareness, you might track the number of Instagram Story views. And if you advertise on Facebook, cost-per-click (CPC) is a common success metric.

Social media goals should align with your overall marketing objectives. This makes it easier to show the value of your work and secure buy-in from your boss.

Screenshot of chart showing how social media goals should align to business objectives for an effective social media marketing strategy.

Start developing a successful social media marketing plan by writing down at least three goals for social media.

“ It’s easy to get overwhelmed by deciding what to post and which metrics to track, but you need to focus on what you want to get out of social media to begin with,” says Amanda Wood, Hootsuite’s Senior Manager of Social Marketing. “Don’t just start posting and tracking everything: match your goals to your business, and your metrics to your goals.”

Step 2. Learn everything you can about your audience

Get to know your fans, followers, and customers as real people with real wants and needs, and you will know how to target and engage them on social media.

When it comes to your ideal customer, you should know things like:

  • Average income
  • Typical job title or industry

Here’s a simple guide and template for creating audience/buyer personas .

Document important information about your target customers in your social media strategy doc

Don’t forget to document this information in your strategy doc!

Social media analytics can also provide a ton of valuable information about who your followers are, where they live, and how they interact with your brand on social media. These insights allow you to refine your strategy and better target your audience.

Jugnoo, an Uber-like service for auto-rickshaws in India, used Facebook Analytics to learn that 90% of their users who referred other customers were between 18- and 34-years-old, and 65% of that group was using Android. They used that information to target their ads, resulting in a 40% lower cost per referral.

Check out our guide to using social media analytics and the tools you need to track them .

Step 3. Get to know your competition

Odds are your competitors are already using social media, and that means you can learn from what they’re doing.

Conduct a competitive analysis

A competitive analysis allows you to understand who the competition is and what they’re doing well (and not so well). You’ll get a good sense of what’s expected in your industry, which will help you set social media targets of your own.

It will also help you spot opportunities and weaknesses you can document in your social strategy doc.

track essential information about your competitors in your social strategy doc

Maybe one of your competitors is dominant on Facebook, for example, but has put little effort into X (Twitter) or Instagram. You might want to focus on the social media platforms where your audience is underserved, rather than trying to win fans away from a dominant player.

Use social media listening

Social listening is another way to keep an eye on your competitors.

Do searches of the competition’s company name, account handles, and other relevant keywords on social media. Find out what they’re sharing and what other people are saying about them. If they’re using influencer marketing, how much engagement do those campaigns earn them?

Pro tip : Use Hootsuite Streams to monitor relevant keywords, hashtags and accounts in real-time.

Try Hootsuite for free. You can cancel anytime.

As you track, you may notice shifts in how your competitors and industry leaders are using social media. You may come across new, exciting trends. You might even spot specific social content or a campaign that really hits the mark—or totally bombs.

Use this kind of intel to optimize and inform your own social media marketing strategy.

Just don’t go overboard on the spy tactics, Amanda advises. “ Make sure you aren’t ALWAYS comparing yourself to the competition — it can be a distraction. I’d say checking in on a monthly basis is healthy. Otherwise, focus on your own strategy and results.”

Step 4. Do a social media audit

If you’re already using social media, take stock of your efforts so far. Ask yourself the following questions:

  • What’s working, and what’s not?
  • Who is engaging with you?
  • What are your most valuable partnerships?
  • Which networks does your target audience use?
  • How does your social media presence compare to the competition?

Once you collect that information, you’ll be ready to start thinking about ways to improve.

We’ve created an easy-to-follow social media audit guide and template to walk you through each step of this process.

Screenshot of a social media audit spreadsheet for building an effective social media marketing strategy

Your audit should give you a clear picture of what purpose each of your social accounts serves. If the purpose of an account isn’t clear, think about whether it’s worth keeping.

To help you decide, ask yourself the following questions:

  • Is my audience here?
  • If so, how are they using this platform?
  • Can I use this account to help achieve my goals?

Asking these tough questions will keep your social media strategy focused.

Look for impostor accounts

During the audit, you may discover fake accounts using your business name or the names of your products.

These imposters can be harmful to your brand—never mind that they’re capturing followers that should be yours.

You may want to get your accounts verified too to ensure your fans know they are dealing with the real you.

Here’s how to get verified on:

  • X (Twitter)

Step 5. Set up accounts and improve profiles

Decide which networks to use.

As you decide which social networks to use, you will also need to define your strategy for each.

Benefit Cosmetics’ social media manager, Angela Purcaro, told eMarketer : “For our makeup tutorials … we’re all about Snapchat and Instagram Stories. [X], on the other hand, is designated for customer service.”

Hootsuite’s own social team even designates different purposes for formats within networks. On Instagram, for example, they use the feed to post high-quality educational infographics and product announcements and Stories to cover live events or quick social media updates.

View this post on Instagram A post shared by Hootsuite 🦉 (@hootsuite)

Pro tip : Write out a mission statement for each network. A one-sentence declaration to keep you focused on a specific goal.

Example: “We will use X for customer support to keep email and call volumes down.”

Or: “We will use LinkedIn for promoting and sharing our company culture to help with recruitment and employee advocacy.”

One more: “We will use Instagram to highlight new products and repost quality content from influencers.”

If you can’t create a solid mission statement for a particular social media channel, you may want to ask yourself if it’s worth it.

Note : While larger businesses can and do tackle every platform, small businesses may not be able to — and that’s ok! Prioritize social platforms that will have the most impact on your business and make sure your marketing team has the resources to handle content for those networks. If you need help focusing your efforts, check out our 18-minute social media plan .

Set up your profiles

Once you’ve decided which networks to focus on, it’s time to create your profiles. Or improve existing ones so they align with your strategy.

  • Make sure you fill out all profile fields
  • Include keywords people would use to search for your business
  • Use consistent branding (logos, images, etc.) across networks so your profiles are easily recognizable

Pro tip : Use high-quality images that follow the recommended dimensions for each network. Check out our always-up-to-date social media image size cheat sheet for quick reference.

We’ve also got step-by-step guides for each network to walk you through the process:

  • Create a Facebook business page
  • Create an Instagram business account
  • Create a TikTok account
  • Create a X (Twitter) business account
  • Create a Snapchat account
  • Create a LinkedIn Company Page
  • Create a Pinterest business account
  • Create a YouTube channel

Don’t let this list overwhelm you. Remember, it’s better to use fewer channels well than to stretch yourself thin trying to maintain a presence on every network.

Optimize your profiles (and content) for search

Never heard of social SEO ? It’s time to learn.

44% of Gen Z consumers use social platforms to research their purchase decisions, which means it’s extra critical that your channels are optimized for social search.

That means making sure your profile names are clear and descriptive, you’re including relevant hashtags and keywords in your bio and on every post, and you’re using features like alt text and captions to include your target keywords as naturally as possible.

Step 6. Find inspiration

While it’s important that your brand be unique, you can still draw inspiration from other businesses that are great on social.

“ I consider it my job to stay active on social: to know what’s trending, which campaigns are winning, what’s new with the platforms, who’s going above and beyond,” says Amanda. “This might be the most fun step for you, or the hardest one, but it’s just as crucial as the rest of them.”

Social media success stories

You can usually find these on the business section of the social network’s website. ( Here’s Facebook’s , for example.)

Case studies can offer valuable insights that you can apply to your own social media plan.

Award-winning accounts and campaigns

You could also check out the winners of The Facebook Awards or The Shorty Awards for examples of brands that are at the top of their social media game.

For learning and a laugh, check out Fridge-Worthy, Hootsuite’s bi-weekly awards show highlighting brands doing smart and clever things on social media.

Your favorite brands on social media

Who do you enjoy following on social media? What do they do that compels people to engage and share their content?

National Geographic, for example, is one of the best on Instagram, combining stunning visuals with compelling captions.

View this post on Instagram A post shared by National Geographic (@natgeo)

Then there’s Shopify. The ecommerce brand uses Facebook to sell themselves by showcasing customer stories and case studies.

And Lush Cosmetics is a great example of superior customer service on X. They use their 280 characters to answer questions and solve problems in an extremely charming and on-brand way.

business plan template for media

Source: lushcosmetics on X

Notice that each of these accounts has a consistent voice, tone, and style. That’s key to letting people know what to expect from your feed. That is, why should they follow you? What’s in it for them?

Consistency also helps keep your content on-brand even if you have multiple people on your social media team.

For more on this, read our guide on establishing a compelling brand voice on social media .

Ask your followers

Consumers can also offer social media inspiration.

What are your target customers talking about online? What can you learn about their wants and needs?

If you have existing social channels, you could also ask your followers what they want from you. Just make sure that you follow through and deliver what they ask for.

Step 7. Create a social media content calendar

Sharing great content is essential, of course, but it’s equally important to have a plan in place for when you’ll share content to get the maximum impact.

Your social media content calendar also needs to account for the time you spend interacting with the audience (although you need to allow for some spontaneous engagement as well).

Set your posting schedule

Your social media content calendar lists the dates and times at which you will publish types of content on each channel. It’s the perfect place to plan all of your social media activities—from images, link sharing, and re-shares of user-generated content to blog posts and videos. It includes both your day-to-day posting and content for social media campaigns.

Your calendar also ensures your posts are spaced out appropriately and published at the best times to post .

Pro tip: You can plan your whole content calendar and get recommended best times to post on every network based on your past engagement rate, impressions, or link click data in Hootsuite.

business plan template for media

Hootsuite’s Best Time to Publish feature

Determine the right content mix

Make sure your content strategy and calendar reflect the mission statement you’ve assigned to each social profile, so that everything you post is working to support your business goals.

(We know, it’s tempting to jump on every meme, but there should always be a strategy behind your social media marketing efforts!)

You might decide that:

  • 50% of content will drive traffic back to your website
  • 25% of content will be curated from other sources
  • 20% of content will support lead-generation goals (newsletter sign-ups, ebook downloads, etc.)
  • 5% of content will be about your company culture

Placing these different post types in your content calendar will ensure you maintain the right mix.

If you’re starting from scratch and you’re not sure what types of content to post, try the 80-20 rule :

  • 80% of your posts should inform, educate, or entertain your audience
  • 20% can directly promote your brand.

The 80-20 rule of social media publishing

You could also try the social media content marketing rule of thirds :

  • One-third of your content promotes your business, converts readers, and generates profit.
  • One-third of your content shares ideas and stories from thought leaders in your industry or like-minded businesses.
  • One-third of your content is personal interactions with your audience

The social media marketing rule of thirds

Whatever you decide on, be sure to document it in your strategy doc.

document your content pillars in your strategy doc

Don’t post too much or too little

If you’re starting a social media marketing strategy from scratch, you may not have figured out how often to post to each network for maximum engagement yet.

Post too frequently and you risk annoying your audience. But, if you post too little, you risk looking like you’re not worth following.

Start with these posting frequency recommendations:

  • Instagram (feed): 3-7 times per week
  • TikTok: 3-5 times per week
  • Facebook: 1-2 times per day
  • X (Twitter): 1-5 times per day
  • LinkedIn: 1-5 times per day

How often to publish on social media by each platform

Pro tip : Once you have your social media content calendar planned out, use a scheduling tool to prepare messages in advance rather than updating constantly throughout the day.

We might be biased, but we think Hootsuite is the best social media management tool. You can schedule social media posts to every network and the intuitive calendar view gives you a full picture of all your social activity each week.

Try It Free

Step 8. Create compelling content

Remember those mission statements you created for each channel in Step 5? Well, it’s time to go a bit deeper, a.k.a. provide some examples of the type of content you’ll post to fulfill your mission on each network.

If you’re not sure what to post, here’s a long list of social media content ideas to get you started. Or (to make it even easier) you can use an AI tool like OwlyWriter to generate on-brand content in a flash.

The idea here is to:

  • Keep your content aligned with the purpose of each network;
  • Show other stakeholders (if applicable) what kind of content they can expect to see on each network.

This last point especially will help you avoid any tension when your colleagues want to know why you haven’t posted their case study/whitepaper/blog post to TikTok yet. It’s not in the strategy, Linda!

Ideally, you will generate content types that are both suited to the network and the purpose you’ve set out for that network.

For example, you wouldn’t want to waste time posting brand awareness tweets if you’ve designated X/Twitter for primarily customer support. And you wouldn’t want to post super polished corporate video ads to TikTok, as users expect to see short, unpolished videos on that platform.

It might take some testing over time to figure out which type of content works best on which type of network, so prepare to update this section frequently.

We won’t lie: content creation isn’t as easy as everyone not on the social team seems to think. But if you’re struggling, Amanda suggests going back to basics.

The first question to ask is: is there cohesion between your content types? Is your content providing value? Do you have a good mix of entertaining, or educational content? What does it offer that makes a person stop and spend time? Creating a few different content pillars or categories that encompass different aspects of storytelling for your brand, and what you can offer your audience is a good start.

This brings us to Step 9.

Step 9. Track performance and make adjustments

Your social media marketing strategy is a hugely important document for your business, and you can’t assume you’ll get it exactly right on the first try.

As you start to implement your plan and track your results, you may find that some strategies don’t work as well as you’d anticipated, while others are working even better than expected.

That’s why it’s important to document your progress along the way.

business plan template for media

Look at performance metrics

In addition to the analytics within each social network (see Step 2), you can use UTM parameters to track social visitors as they move through your website, so you can see exactly which social posts drive the most traffic to your website.

Benchmark your results

You’ve got your numbers, but how do they stack up to the competition in your industry? Industry benchmarks are a great way to evaluate your performance against other businesses in your category.

If you’ve got Hootsuite Analytics , you can use our built-in social media benchmarking tool to compare the performance of your social accounts against the average of brands in your industry with just a couple of clicks.

You can set up custom timeframes, switch between networks — Instagram, Facebook, X (Twitter), LinkedIn, and TikTok — and look up benchmarks for metrics like followers, audience growth rate, engagement rate, clicks, shares, and much more.

You’ll also find resources to improve your performance  right in the summary section:

Industry benchmarking in Hootsuite Analytics: Performance summary with dedicated resources for improvement

Re-evaluate, test, and do it all again

Once this data starts coming in, use it to re-evaluate your strategy regularly. You can also use this information to test different posts, social marketing campaigns, and strategies against one another. Constant testing allows you to understand what works and what doesn’t, so you can refine your social media marketing strategy in real time.

You’ll want to check the performance of all your channels at least once a week and get to know the basics of social media reporting so you can track your growth over time.

Pro tip: If you use Hootsuite, you can review the performance of all your posts on every network in one place. Once you get the hang of checking your analytics, you may even want to customize different reports to show specific metrics over a variety of different time periods.

Surveys can also be a great way to find out how well your social media strategy is working. Ask your followers, email list, and website visitors whether you’re meeting their needs and expectations, and what they’d like to see more of. Then make sure to deliver on what they tell you.

Finalizing your social media strategy

Spoiler alert: nothing is final.

Social media moves fast. New networks emerge, others go through demographic shifts.

Your business will go through periods of change as well.

All of this means that your social media marketing strategy should be a living document that you review and adjust as needed. Refer to it often to stay on track, but don’t be afraid to make changes so that it better reflects new goals, tools, or plans.

When you update your social strategy, make sure to watch our 5-step video on how to updating your social media strategy for 2024:

Social media strategy template

Ready to start documenting? Grab your free social media strategy template below!

the cover page of Hootsuite's social media strategy template

What’s next? When you’re ready to put your plan into action, we’re here to help…

Save time managing your social media marketing strategy with Hootsuite. From a single dashboard you can easily:

  • Plan, create, and schedule posts to every network
  • Track relevant keywords, topics, and accounts
  • Stay on top of engagement with a universal inbox
  • Get easy-to-understand performance reports and improve your strategy as needed

Try Hootsuite for Free

With files from Shannon Tien .

Do it better with Hootsuite , the all-in-one social media tool. Stay on top of things, grow, and beat the competition.

Become a better social marketer.

Get expert social media advice delivered straight to your inbox.

Christina Newberry is an award-winning writer and editor whose greatest passions include food, travel, urban gardening, and the Oxford comma—not necessarily in that order.

Amanda Wood is a senior social marketing professional who combines analytical and creative thinking to build brands.

As head of social at Hootsuite, Amanda oversees the global social strategy encompassing organic and paid social on Instagram, Facebook, Twitter, TikTok, and LinkedIn, a social engagement and listening strategy, and an employee advocacy program.

As the leader of a high-performing social team, she has extensive experience collaborating with creatives to bring campaigns to life on social and drive business results.

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Media Planning Explained: Crafting Campaigns in 10 Steps

Sonya Matejko

TABLE OF CONTENTS

Imagine this: Your target audience can’t stop talking about one of your ads. 

Because they all saw it at the right time and in the right place. 

That’s the impact of media planning. 

Media planning is an integral part of the digital marketing ecosystem. 

This post provides an introduction to media planning and detailed step-by-step instructions that’ll increase your knowledge about media planning—and your chances of marketing success. 

Let’s dig in. 

What Is Media Planning? 

Media planning is the process of determining how, when, and where your ads are shown to a targeted audience. Knowing the why behind your media plan will help you maximize your ad campaign’s reach. 

A media plan guides the media planning process. Think of it as a blueprint for your campaign efforts.

Your media plan should include:

  • Objectives 
  • Target audience 
  • Selection of media channels 
  • Resource allocation 
  • Scheduling strategy for each chosen media vehicle 

We’ll explore each in more detail in the instructions later on. 

Why Do You Need a Media Plan? 

Media planning helps the right customers see your ads in the right space, date, and time. And when done right, media planning can radically maximize your impact.

A traditional media plan enables you to: 

  • Reach your target audience 
  • Determine when to publish ads 
  • Decide which media channels to use
  • Pick the optimal frequency of ads 
  • And, importantly, stay on budget 

A (stellar!) media plan also enables you to: 

  • Improve your overall brand awareness 
  • Allocate resources efficiently and cost-effectively
  • Maximize engagement with your target audience
  • Build consistency with your marketing messaging
  • Develop deeper insights into your target audience
  • Measure the effectiveness of your media planning
  • Gain a competitive advantage in your market

Types of Media

There are three fundamental types of media: paid media, earned media, and owned media. 

Each has the common goal of engaging with your target audience, but they achieve this through different means. 

Let’s take a look.

Paid media is ad content placed within marketing channels owned by external media entities (e.g., an ad in an online publication like Fortune , like in the example below) in exchange for a fee.

A paid ad for PWC (Price Waterhouse Cooper) appears on the right side of Fortune’s homepage.

Owned Media

Owned media is the placement of ad content within channels the advertiser wholly owns (e.g., Forbes marketing its products on their site, as seen below). 

An ad for the Forbes store appears on Forbes’ website.

Earned Media

Earned media is the accumulation of organic brand mentions without paid promotion. One of the most common types of earned media is online reviews, like the example below. Other earned media can include organic exposure in the press or social media.

An online review.

Types of Media Channels

Media channels traditionally fall into offline and online channels.

  • Offline media channels include TV, radio, newspapers, magazines, and out-of-home advertising (such as billboards and wayfinding)
  • Online media channels include social media , online video, and digital advertising (such as display and native ads) 

While offline media can be a lucrative avenue for many advertisers, today we’re focusing on how to build a plan for online media channels.

Let’s take a look at each step. 

How to Create a Media Plan in 10 Steps

Here we lay out 10 steps to create an effective media plan, whether you’re a media newbie or a media buff. 

1. Define Campaign Goals and KPIs

To achieve results, you need to know what you want to achieve. So first, define your goal campaigns and key performance metrics (KPIs) before you select media or create an ad. 

Begin by aligning your campaign goals to your business objectives, from increasing brand awareness to generating sales. Examples of campaign goals include: 

  • Increase brand awareness from 25% to 40% among our target audience within the next six months
  • Achieve a 30% growth in online sales of our flagship product within the first quarter of the year compared to the prior year
  • Generate 400+ qualified leads for our upcoming product launch within the first six months of launch

Then, select your KPIs based on your objective. 

For instance, if your objective is to increase brand awareness, your KPIs could focus on tracking impressions and ad impression share. 

If your objective is to increase online sales (like in the second example), your KPIs could include tracking product reviews (aka earned media) and click-through rates for online ads that lead to the product page. 

Alternatively, if your objective is to generate leads, your KPIs could include tracking your cost-per-acquisition and the click-through rates for online ads that lead to a product demo. 

Use your KPIs to determine if you’re on track to achieve campaign goals, and allow for flexibility in your media plan if your KPIs falter. (More on this later.)

2. Identify Your Target Audience

Before you start creating ads, you need to know who you’re trying to reach. 

Set a specific target audience (or target market) to ensure your media campaign reaches the people most likely to be interested in your product, service, or content.

Your target audience could be defined using a mixture of:

  • Demographics (e.g., gender and age)
  • Socioeconomics (e.g., education level and job status)
  • Media affinity (e.g., what blogs they visit and what apps they use)
  • Other defining characteristics

Your target audience for your media campaign could mirror your company’s overall target audience, hyperfocus on a specific niche, or expand into a new market. 

Use the tools at your disposal to help you define your target audience. 

Google Analytics has a free version of GA4 that companies can use to understand their customers better. You can use the user attributes overview report to see summarized data about the people who use your site or app, such as age, gender, and location. 

img-semblog

You can go even deeper with tools like Semrush’s Audience Intelligence app, which provides key insights into various social consumer segments, allowing you to keenly understand your audiences to target them more effectively. 

Access nine sections of in-depth data on your audience in each Audience Intelligence report, including demographics, socioeconomics, influencers and brands, interests, media affinity, content, personality, buying mindset, and online habits.

Audience Intelligence app shows audience demographics for Tesla.

The app also provides a comparison baseline for every audience data point. Compare this number against the national or global average. Or use the baseline to identify trends unique to your audience.

Within the Demographics tab in the Audience Intelligence app, the “Compare to” drop-down provides options to “Compare with a segment” or “Compare with a country.”

Try it for yourself. Create clearer audience targets in the Semrush App Center .

3. Perform Competitive Research 

No one really likes thinking about their competition, but most do like thinking about beating them. Think of performing competitive intelligence as giving you a competitive advantage.

Consider your objectives and KPIs to decide what competitive research you need to do. This could include: 

  • Ad placements 
  • Average spend 
  • Audience segments
  • Estimated impressions 
  • Media channels used
  • Media types used
  • Share of voice 

For example, if you plan to run a campaign on social media to promote a new product feature, look at the format of ads your competitors use (e.g., reels, graphics, carousels, video, etc.) 

Consider, too, what social media platforms they use, what day and time they post, what hashtags they use, how long their captions are, if they use any influencers, etc. 

Knowing what media strategy and distribution your competitors use will help you make smarter decisions so that your media plan surpasses theirs. 

Tools like AdClarity , available from the Semrush App Center, optimize this competitive research by enabling you to analyze your competitors’ digital campaigns and identify top-performing publishers, advertisers, ad networks, and agencies. 

For example, you can search for a keyword related to your product or service and see the top ads to explore what audiences interacted with most.

The AdClarity app shows the top display ads for Nike.

You can also use competitive intelligence to define your ad creative and placement by using the app to see social ad types and video placements used by advertisers and publishers. 

The AdClarity app shows distribution for video and image ads and video ad placement.

Knowing more about your competitors helps you not only benchmark against them but also make more profitable decisions so your media plan propels you to the head of the pack. 

4. Set a Budget

The right budget will get you the right results—and make your ad dollars work for you. 

That might sound too good to be true, as setting a budget can sometimes feel like a guessing game if you don’t have the right intel. 

Avoid the guesswork (and relieve some of the natural budgeting anxiety) by understanding what the market is doing. And feel free to use some of our data from a recent benchmark study to help you. 

Debating what platforms to put your budget toward? Check out the average monthly ad spend distribution for each. 

Digital ad spend distribution by platform

Trying to decide how to best distribute funds between channels? Check out the stats. 

Digital ad spend distribution by channel

5. Determine Your Media Mix

Next, select your media mix : the combination of media used in an ad campaign, including each medium’s allocated ad budget. 

But good news! You’ve already done a lot of the hard work, making this next part easier. 

Your competitive research gives you an indication of what media your competitors use (and how that’s performing). The benchmark data on ad spending gives you an indication of what channels and platforms are most cost-effective. 

And your target audience gives you insight into your audience’s characteristics, preferences, and behavior patterns.

Based on all you’ve collected, you have the intel you need to determine what channels will help you achieve your objectives. 

Given we’re focusing on digital media planning, here’s a sample of what a media mix could look like for a B2B company looking to promote an upcoming webinar: 

  • Focus: LinkedIn ads
  • Focus: Mid-roll ads on YouTube 
  • Focus: Display ads on B2B trades

Consider what action you want your target audience to take to determine your media mix and use the data to allocate your media budget accordingly. 

You can also use the Channels Distribution feature in AdClarity to see a breakdown of display, video, and social ad distribution for your competitors’ domains.

The AdClarity app shows a comparison between Display, Video, and Social ad distribution for wegmans.com and aldi.us.

6. Develop a Media Strategy

Now, it’s time to get savvy. Creating your custom media strategy will significantly depend on your industry and campaign goals, but these methods can help you define your go-to approach. 

  • Lean into your target audience’s media habits and behavior patterns to decide what types of ads your creative asset(s) should be.
  • Choose your ad placement. Be strategic about where to put your ads on each channel. Refer back to your earlier research for insight.

A distribution of where ads are placed on a webpage

If you plan to place a video ad on YouTube, use AdClarity to assess top YouTube channels to consider. 

The AdClarity app shows the YouTube channels grammarly.com advertises on. 

And if your ad is going on social media, the “Social networks” widget within AdClarity shows you the analysis of a single advertiser domain on the social channel. 

The AdClarity app shows ad metrics from Facebook, Instagram, Twitter, and TikTok. 

  • Work closely with your designers to ensure your ad visually speaks to your audience and works well with each chosen platform (including sizing). And remember that clear and consistent messaging across your media campaign will be your key to success. 
  • For example, if one of your KPIs was increasing your reviews (aka earned media), consider what assets to create and what messaging to include to get customers to review your product or service. 

7. Create a Media Schedule

Feel that? That’s called clarity. And we’re almost ready to hit “go” on your media plan. 

But first, create a media schedule to hone in on when and how often your target audience will see your ads. You’ll also need to engage with media owners at this stage to get a sense of their available inventory.

Start by creating a timeline for your media plan, including your media flight (the defined period when an ad or ad campaign is active and visible to its target audience), and attach a budget to it.

Use competitive intelligence to pick the right time for your campaign by looking for trends among competitors and publishers. 

AdClarity provides impressions for wegmans.com and aldi.us.

But note that your campaign objectives will greatly determine your media flight. For instance, if you want to get 300 leads within three months, you wouldn’t choose a media flight that is six months long, right? Right. 

You’ll also need to determine the frequency of your ad or ad campaign, or how often you want your target audience to see your ad. Our tip? Plan ahead to allow for adjustments on the road ahead. 

Media Plan Example + Template

To get a head start, download free budgeting media plan templates from Smartsheet , including an annual media plan template, as seen here:

Example of a spreadsheet showing monthly and quarterly ad spend for media.

8. Execute the Media Plan

You’ve made it! It’s time to hit “go” on your media plan. 

This means launching your campaigns in your various ad platforms and scheduling ads for approved dates and times. 

While we’re not at the finish line yet, it took a lot of hard work to get here. It’s OK to take a moment and appreciate that. 

9. Monitor and Optimize

Now that your ad campaign has launched, don’t take your eyes off it.

Observe how your campaign is performing and make adjustments as needed, from your frequency to even your messaging. Being agile will get you further in a changing media landscape.

For example, below is a LinkedIn ad that, according to them , performed well. Now, imagine you had two versions of this ad running: one where the button says “Download here” (like below) and another that says “Get the guide.”

A LinkedIn ad for DevOps.

What if your data shows that the “Download here” ad performs significantly better? Perhaps you nix the other ad and reallocate the budget to the messaging with the higher performance. 

In another situation, Wednesdays get the highest engagement across your media mix. You could move some budget from other days of the week to capitalize on Wednesday’s traction. 

Needing to adjust your media plan does not mean your original plan failed. Optimization is part of the process and will get you closer to your objectives. 

10. Measure Results and Adjust

The time has come to reap the rewards—and plan for next time!

Return to your original objectives and KPIs, then dive into your data trove to see how your media plan performed. 

Looking at the examples from Step 1, here’s how results could look: 

  • Example Results 1: We increased brand awareness from 25% to 39% among our target market over the last six months, hitting just under our goal of 40%. 
  • Example Results 2: We achieved a 45% growth in online sales of our flagship produced within the first quarter, 15% higher than our intended goal of 30%. 

Explore your data to understand what your audience engaged with most and what worked best so you can capitalize on these trends in your next media campaign. 

Of course, the reality is that some results will be less than ideal. Looking at the third example from Step 1, here’s an alternate reality: 

  • Example Results 3: We generated 333 qualified leads within the first six months of the launch of Product X, -16.75% less than our goal of 400. 

In this case, all is not lost. Use the data from this campaign to make different choices in the next campaign. Identify the campaign’s weaknesses and look for opportunity areas to educate future decisions. 

Remember, every media campaign is a win because it gives you further insights into your target audience—including what they will and won’t engage with. 

Overcome Common Media Planning Challenges 

Now that you know how to create a media plan, get familiar with potential hurdles to avoid (and how to overcome them).

Stay Up to Date with a Changing Media Landscape

The media landscape is ever-evolving. 

Just think of social media! Facebook sold the first paid social media ad in 2005 . Less than 20 years later, social media ad spending stood at about $230 billion and is expected to surpass $300 billion by 2024. 

As publishers continue to get more creative about ad buying options, new media formats are introduced (like YouTube Shorts and Instagram Stories), and new platforms like TikTok and BeReel are launched, there’s always something new. 

Keep up with the changing media landscape to capitalize on the developments. Our tips? Follow media-specific advertising awards like Digiday to see what’s winning. And subscribe to industry trade newsletters like Marketing Brew for the latest news.

Avoid Media Planning Fatigue with Automated Support

Marketing—and media planning especially—can be fatiguing. According to a Chartered Institute of Marketing (CIM) survey, 52% of marketers fear burning out. 

So how do you avoid undue stress as a marketer and media planner? Define your responsibilities and assess what can be automated, because not everything should be manual. 

For instance, tools like Audience Intelligence help you get deep audience research in one place (versus checking channels by hand). In minutes, you can identify untapped audiences (instead of doing guesswork) and see how your audience interacts with your competitors (instead of manually reviewing their comments). 

Use automation to help you work smarter—and get results easier. 

Integrate Media Planning into the Wider Marketing Plan 

Avoid letting your media planning or media team fall into a silo. 

Instead, ensure your media plan aligns with your organization’s larger marketing plan and that both work simultaneously to achieve business goals. 

This cohesion will ensure that all marketing efforts are consistent—and can more consistently connect with your target audience. 

Know the Terminology: Media Planning Glossary

Get on a first-name basis with common media planning terms so marketing jargon never prevents you from seeing results. 

  • Ad Buy: acquiring ad space or time on various media channels intended to reach a specified target audience.
  • Ad Impressions Share: the percentage of ad impressions an ad or ad campaign generated compared to the total possible impressions within a media channel.
  • Ad Inventory: the total stock of available ad space or time slots media platforms have to offer advertisers.
  • Ad Placement: the ad spaces available, including size, type, and location (i.e., where a display ad goes on a website or a print ad is placed in a newspaper).
  • Click-Through Rate (CTR): a metric measuring the effectiveness of a digital ad or ad campaign on a particular site, based on the number of users who clicked on a defined link.
  • Competitive Intelligence : gathering data about competitors’ marketing and business activities to help inform decision-making in media planning—and beyond.
  • Cost Per Acquisition (CPA): a metric quantifying an advertiser's total cost to acquire a new customer or lead through a media campaign.
  • Cost Per Click (CPC): the monetary amount an advertiser spends to get an ad clicked.
  • Dayparting: a strategy of scheduling ads or ad campaigns to run during particular times or days of the week to reach a target audience effectively.
  • Frequency: the average number of times someone was exposed to an ad or ad campaign over a defined period.
  • Gross Rating Points (GRP): the audience size reached by an ad or ad campaign, calculated by multiplying the reach (expressed as a decimal) by the frequency.
  • Impressions: the total number of times an ad or ad campaign was displayed.
  • Impressions Share: a metric that measures how effectively an ad campaign reaches its target audience compared to the total potential impressions.
  • Media Budget: the allocated funds for an ad or ad campaign across various channels within a specific time frame.
  • Media Buy: acquiring ad space or time on various media channels intended to reach a specified target audience.
  • Media Creative: an ad's actual imagery, design, and content.
  • Media Research: examining available data—from media consumption to audience behavior to competitive analysis—to inform media planning.
  • Media Schedule: a timetable detailing when and where advertisements will appear across varying media channels to maximize impact.
  • Media Vehicle: a specific TV program, website, magazine, radio station, etc. used to carry an ad or ad campaign (e.g., Cosmopolitan is a media vehicle).
  • Return on Investment (ROI): a metric assessing the effectiveness and profitability of ad efforts by taking net profits, dividing them by the investment made, and calculating a percentage.

Create an Epic Media Plan

You made it. You know the essentials of media planning, the different types of media, and what steps to take to get results that’ll make your competitors jealous (and your team proud).

Now you’re ready to create an epic media plan that maximizes engagement with your target audience, gives you a competitive advantage in your industry, and cost-effectively gets your message out there. 

The best thing you could do next is to begin. 

As you go, remember that every campaign will give you new insight to improve the next one and then the next one.

And when you need more support in the meantime, access your secret media planning weapons in the Semrush App Center .

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How to Build a Detailed Business Plan That Stands Out [Free Template]

AJ Beltis

Updated: March 29, 2022

Published: March 11, 2022

While starting a company may seem easier now than ever before, entrepreneurs have an uphill battle from the moment they start a business. And without a clear, actionable business plan for selling, marketing, finances, and operations, you're almost destined to face significant challenges.

Entrepreneur builds his business plan template

This is why crafting a business plan is an essential step in the entrepreneurial process.

In this post, we'll walk you through the process of filling out your business plan template, like this free, editable version :

free editable One-Page Business Plan PDF  Template

Download a free, editable one-page business plan template.

We know that when looking at a blank page on a laptop screen, the idea of writing your business plan can seem impossible. However, it's a mandatory step to take if you want to turn your business dreams into a reality.

→ Download Now: Free Business Plan Template

That's why we've crafted a business plan template for you to download and use to build your new company. You can download it here for free . It contains prompts for all of the essential parts of a business plan, all of which are elaborated on, below.

This way, you'll be able to show them how organized and well-thought-out your business idea is, and provide them with answers to whatever questions they may have.

business plan template for media

Free Business Plan Template

The essential document for starting a business -- custom built for your needs.

  • Outline your idea.
  • Pitch to investors.
  • Secure funding.
  • Get to work!

You're all set!

Click this link to access this resource at any time.

Building a Successful Business Plan

In the next section, we'll cover the components of a business plan , such as an executive summary and company description. But before we get to that, let's talk about key elements that should serve as building blocks for your plan.

For some entrepreneurs, the thought of writing a business plan sounds like a chore — a necessary means to an end. But that's a bad take.

A solid business plan is a blueprint for success . It's key to securing financing, presenting your business, outlining your financial projections, and turning that nugget of a business idea into a reality.

At the core, your business plan should answer two questions: why your business and why now?

Investors want to know why your business is entering the market, i.e. what problem it's solving and how it's different from what's currently out there. They also want to know why now is the right time for your type of product or service.

At a minimum, your plan should:

  • Be more realistic than idealistic: Too often, business plans focus too much on how things could be instead of how they are. While having a vision is important, your plan needs to be rooted in research and data.
  • Legitimize your business idea : If an idea fails on paper, it's a signal to go back to the drawing board. In doing so, you avoid losing precious time or money chasing an unrealistic idea.
  • Position your business for funding: To get your business off the ground, chances are you'll need financial backing. Even with a solid business idea, investors, lenders, and banks still need convincing. An effective business plan will outline how much money you need, where it's going, what targets you will hit, and how you plan to repay any debts.
  • Lay the foundation: Investors focus on risk – if anything looks shaky, it could be a dealbreaker. Ideally, your business plan will lay down the foundation for how you'll operate your business — from operational needs to financial projections and goals.
  • Communicate your needs: It's nearly impossible to communicate your needs if you don't know what they are first. Of course, a business’ needs are always changing — but your plan should give you a well-rounded view of how your business will work in the short and long term.

So back to the question of why and why now – consider three things:

  • Your industry – How does your product or service fit within your industry? Are you targeting a specific niche? Where do you see the industry going in the next five to 10 years?
  • Your target audience – Who are you targeting? What challenges are they facing? How will your product or service help them in their daily lives?
  • Your unique selling proposition (USP) – What sets you apart from your competitors? Is it your product/service features? Your company values? Price?

Once you know the answers to these questions, you'll be equipped to answer the question: why your business and why now.

How to Build a Business Plan

  • Executive Summary
  • Company and Business Description
  • Product and Services Line
  • Market Analysis
  • Marketing Plan
  • Legal Notes
  • Financial Considerations

Featured Resource: Free Business Plan Template

1. cover page.

Your business plan should be prefaced with an eye-catching cover page. This means including a high-resolution image of your company logo, followed by your company's name, address, and phone number.

Since this business plan will likely change hands and be seen by multiple investors, you should also provide your own name, role in the business, and email address on the cover page.

At the bottom of this page, you can also add a confidentiality statement to protect against the disclosure of your business details.

The statement can read as follows: " This document contains confidential and proprietary information created by [your company name]. When receiving this document, you agree to keep its content confidential and may only reproduce and/or share it with express written permission of [your company name] ."

Remember to keep your cover page simple and concise — and save the important details for other sections.

Why it matters: First impressions are everything, and a clean cover page is the first step in the right direction.

Example of a Cover Page

Business Plan Template: Cover Page

2. Executive Summary

The executive summary of your business plan provides a one- to two-page overview of your business and highlights the most crucial pieces of your plan, such as your short-term and long-term goals.

The executive summary is essentially a boiled-down version of your entire business plan, so remember to keep this section to the point and filled only with essential information.

Typically, this brief section includes:

  • A mission statement.
  • The company's history and leadership model.
  • An overview of competitive advantage(s).
  • Financial projections.
  • Company goals.
  • An ask from potential investors.

Why it matters: The executive summary is known as the make-or-break section of a business plan. It influences whether investors turn the page or not — so effectively summarizing your business and the problem it hopes to solve is a must.

Think of the Summary as a written elevator pitch (with more detail). While your business plan provides the nitty-gritty details, your Summary describes — in a compelling but matter-of-fact language — the highlights of your plan. If it's too vague, complicated, or fuzzy, you may need to scrap it and start again.

Example of an Executive Summary Introduction

"The future looks bright for North Side Chicago, particularly the Rock Hill Neighborhood. A number of high-end commercial and residential developments are well on their way, along with two new condo developments in nearby neighborhoods.

While the completion of these developments will increase the population within the neighborhood and stimulate the economy, the area lacks an upscale restaurant where residents and visitors can enjoy fine food and drink. Jay Street Lounge and Restaurant will provide such a place."

3. Company & Business Description

In this section, provide a more thorough description of what your company is and why it exists.

Business Plan Template: Business Description

The bulk of the writing in this section should be about your company's purpose – covering what the business will be selling, identifying the target market, and laying out a path to success.

In this portion of your business plan, you can also elaborate on your company's:

  • Mission statement
  • Core values
  • Team and organizational structure

Why it matters: Investors look for great structures and teams in addition to great ideas. This section gives an overview of your businesses' ethos. It's the perfect opportunity to set your business apart from the competition — such as your team's expertise, your unique work culture, and your competitive advantage.

Example of a Values/Mission Statement

"Jay Street Lounge and Restaurant will be the go-to place for people to get a drink or bite in an elegant, upscale atmosphere. The mission is to be North Side's leading restaurant, with the best tasting food and the highest quality service."

3. Product & Services Line

Here's where you'll cover the makeup of your business's product and/or services line. You should provide each product or service's name, its purpose, and a description of how it works (if appropriate). If you own any patents, copyrights, or trademarks, it's essential to include this info too.

Next, add some color to your sales strategy by outlining your pricing model and mark-up amounts.

If you're selling tangible products, you should also explain production and costs, and how you expect these factors to change as you scale.

Why it matters: This section contains the real meat of your business plan. It sets the stage for the problem you hope to solve, your solution, and how your said solution fits in the market.

There's no one-size-fits-all formula for this section. For instance, one plan may delve into its ability to market in a more cost-effective way than the competition, whereas another plan focuses on its key products and their unique features and benefits.

Regardless of your angle, it's critical to convey how your offerings will differ from the competition.

Example of a Product/Service Offering

"The menu at Jay Street Lounge and Restaurant will focus on Moroccan cuisine. The stars of the menu (our specialties) are the Moroccan dishes, such as eggplant zaalouk, seafood bastilla, tagine, and chickpea stew. For those who enjoy American dishes, there will also be a variety of options, from burger sliders and flatbread pizza to grilled steak and salads.

The food at Jay Street will have premium pricing to match its upscale atmosphere. During the summer months, the restaurant will have extra seating on the patio where clients can enjoy a special summer menu. We will be open on all days of the week."

4. Market Analysis

Business Plan Template: Market Analysis

It helps to reference your market research documentation in this section, like a Porter's Five Forces Analysis or a SWOT Analysis ( templates for those are available here ). You can also include them in your appendix.

If your company already has buyer personas, you should include them here as well. If not, you can create them right now using the Make My Persona Tool .

Why it matters: Having an awesome product is, well, awesome — but it isn't enough. Just as important, there must be a market for it.

This section allows you to dig deeper into your market, which segments you want to target, and why. The "why" here is important, since targeting the right segment is critical for the success and growth of your business.

It's easy to get lost (or overwhelmed) in a sea of endless data. For your business plan, narrow your focus by answering the following questions:

  • What is my market? In other words, who are my customers?
  • What segments of the market do I want to target?
  • What's the size of my target market?
  • Is my market likely to grow?
  • How can I increase my market share over time?

Example of a Market Analysis

"Jay Street Lounge and Restaurant will target locals who live and work within the Rock Hill Neighborhood and the greater North Side Chicago area. We will also target the tourists who flock to the many tourist attractions and colleges on the North Side.

We will specifically focus on young to middle-aged adults with an income of $40,000 to $80,000 who are looking for an upscale experience. The general demographics of our target market are women between 20 to 50 years old.

A unique and varied Moroccan-American menu, along with our unique upscale atmosphere, differentiates us from competitors in the area. Jay Street will also set itself apart through its commitment to high-quality food, service, design, and atmosphere."

5. Marketing Plan

Unlike the market analysis section, your marketing plan section should be an explanation of the tactical approach to reaching your aforementioned target audience. List your advertising channels, organic marketing methods, messaging, budget, and any relevant promotional tactics.

If your company has a fully fleshed-out marketing plan, you can attach it in the appendix of your business plan. If not, download this free marketing plan template to outline your strategy.

business plan template for media

Free Marketing Plan Template

Outline your company's marketing strategy in one simple, coherent plan.

  • Pre-Sectioned Template
  • Completely Customizable
  • Example Prompts
  • Professionally Designed

Why it matters: Marketing is what puts your product in front of your customers. It's not just advertising — it's an investment in your business.

Throwing money into random marketing channels is a haphazard approach, which is why it's essential to do the legwork to create a solid marketing plan.

Here's some good news — by this point, you should have a solid understanding of your target market. Now, it's time to determine how you'll reach them.

Example of a Marketing Plan Overview

"Our marketing strategy will focus on three main initiatives:

  • Social media marketing. We will grow and expand our Facebook and Instagram following through targeted social media ads.
  • Website initiatives. Our website will attract potential visitors by offering updated menus and a calendar of events.
  • Promotional events. Jay Street will have one special theme night per week to attract new clients."

6. Sales Plan

It doesn't matter if your sales department is an office full of business development representatives (BDR) or a dozen stores with your products on their shelves.

The point is: All sales plans are different, so you should clearly outline yours here. Common talking points include your:

  • Sales team structure, and why this structure was chosen.
  • Sales channels.
  • Sales tools, software, and resources.
  • Prospecting strategy.
  • Sales goals and budget.

Like with your marketing plan, it might make sense to attach your completed sales plan to the appendix of your business plan. You can download a template for building your sales plan here .

Why it matters: Among other things, investors are interested in the scalability of your business — which is why growth strategies are a critical part of your business plan.

Your sales plan should describe your plan to attract customers, retain them (if applicable), and, ultimately, grow your business. Be sure to outline what you plan to do given your existing resources and what results you expect from your work.

Example of a Sales Plan Overview

"The most important goal is to ensure financial success for Jay Street Lounge and Restaurant. We believe we can achieve this by offering excellent food, entertainment, and service to our clients.

We are not a low-cost dining option in the area. Instead, the food will have premium pricing to match its upscale feel. The strategy is to give Jay Street a perception of elegance through its food, entertainment, and excellent service."

7. Legal Notes

Your investors may want to know the legal structure of your business, as that could directly impact the risk of their investments. For example, if you're looking for business partners to engage in a non-corporation or LLC partnership, this means they could be on the line for more than their actual investment.

Because this clarification is often needed, explain if you are and/or plan to become a sole proprietor, partnership, corporation, LLC, or other.

You should also outline the steps you have taken (or will need to take) to operate legally. This includes licenses, permits, registrations, and insurance.

The last thing your investor wants to hear after they've sent you a big chunk of change is that you're operating without proper approval from the local, state, or federal government.

Why it matters: The last thing your investor wants to hear after they've sent you a big chunk of change is that you're operating without proper approval from the local, state, or federal government.

Example of Legal Notes

"Jay Street Lounge and Restaurant is up-to-date on all restaurant licenses and health permits. Our business name and logo are registered trademarks, presenting the possibility of expanding locally."

8. Financial Considerations

Ultimately, investors want to know two things:

  • When they will earn their money back.
  • When they will start seeing returns on their initial investment.

That said, be clear, calculated, and convincing in this section. It should cover:

  • Startup costs.
  • Sales forecasts for the next several months/quarters.
  • Break-even analysis for time and dollars.
  • Projected profit and loss (P&L) statement.

Facts and figures are key here, so be as specific as possible with each line item and projection. In addition, explain the "why" behind each of these sections.

However, keep in mind that information overload is a risk, especially when it comes to data. So, if you have pages upon pages of charts and spreadsheets for this section, distill them into a page or two and include the rest of the sheets in the appendix. This section should only focus on key data points.

Why it matters: One of the most important aspects of becoming "investor ready" is knowing your numbers. More importantly, you need to understand how those numbers will enhance your business.

While it's easy to write a number down on paper, it's more important to understand (and communicate) why you need capital, where it's going, and that your evaluation makes sense.

Example of Financial Projections

"Based on our knowledge and experience in the restaurant industry, we have come up with projections for the business.

Starting with an expenditure of $400,000 in year 1, we forecast sales of $1,500,000 and $2,800,000 for years two and three. We expect to achieve a net profit of 15% by year three."

9. Appendix

A detailed and well-developed business plan can range anywhere from 20 to 50 pages, with some even reaching upward of 80.

In many cases, the appendix is the longest section. Why? Because it includes the supportive materials mentioned in previous sections. To avoid disrupting the flow of the business plan with visuals, charts, and spreadsheets, business owners usually add them in the last section, i.e. the appendix.

Aside from what we've already mentioned – marketing plan, sales plan, department budgets, financial documents – you may also want to attach the following in the appendix:

  • Marketing materials
  • Market research data
  • Licensing documentation
  • Branding assets
  • Floor plans for your location
  • Mockups of your product
  • Renderings of your office space or location design

Adding these pieces to the appendix enriches the reader's understanding of your business and proves you've put the work into your business plan without distracting from the main points throughout the plan.

Why it matters: An appendix helps the reader do their due diligence. It contains everything they need to support your business plan.

Keep in mind, however, that an appendix is typically necessary only if you're seeking financing or looking to attract business partners.

Use a Business Plan Template to Get Started

Writing a business plan shouldn't be an insurmountable roadblock to starting a business. Unfortunately, for all too many, it is.

That's why we recommend using our free business plan template. Pre-filled with detailed section prompts for all of the topics in this blog post, we're confident this template will get your business plan started in the right direction.

Editor's note: This post was originally published in June 2017 and has been updated for comprehensiveness.

Business Plan Template

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2 Essential Templates For Starting Your Business

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10 Free Media Planning Templates for Social Teams

ClickUp Contributor

February 23, 2024

Choosing a suitable media planning template can be game-changing for marketers, advertisers, and small business owners. This simple tool can save huge chunks of your valuable time, allowing you to focus on other meaningful aspects of your business, such as customer research and creating more engaging ideas to hook your audience. 

In this post, we’ll share 10 free social media planning templates , each of which can help you solve a different problem. We also share the key components to look for in a media planning template. 

No more Googling ‘free paid media template’!

What are Media Planning Templates?

What makes a good media planning template, 1. clickup social media content plan template, 2. clickup media list template, 3. clickup media kit template, 4. clickup social media post template, 5. clickup social media strategy template, 6. clickup social media advanced template, 7. clickup content calendar template, 8. clickup content production scaling template, 9. clickup content plan template, 10. clickup content marketing template, get a headstart on your media planning process with helpful templates .

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Planning templates are media planning tools or frameworks that provide a structured format for organizing and strategizing advertising campaigns across various marketing channels. 

These templates typically outline vital areas such as:

  • Media channels
  • Marketing objectives
  • Target audience or buyer personas
  • Budget allocation
  • Key performance indicators (KPIs)
  • Publication schedule 

They may also outline metrics such as the expected ROI on paid media, conversion rates, and website traffic. 

Apart from ensuring a smooth and measurable execution of the media planning process, these templates help businesses brainstorm and make data-driven adjustments to their advertising strategy. 

For example, an advertiser plans to run a media campaign on LinkedIn. 

They use a media planning template to organize themselves first. During this planning stage, they might discover the weak points or loopholes in their strategy—such as realizing they do not have the budget to execute the campaign on all the proposed platforms effectively. This can help redirect their content marketing efforts to a more affordable platform like Instagram or Facebook. 

In other words, media plan templates help you set up reliable systems and maximize the chances of success for each media campaign you run.

The key elements of templates found in the best media planning tools include:

  • Clear objectives and goals : Good templates offer a section for ‘description’ or ‘goals’ to ensure your objectives are in place and the desired outcomes 
  • Audience segmentation : High ROI media campaigns target a specific group of potential customers. A good media planning template should have a dedicated section for the demographic information, psychographic details, and behavioral traits of your target audience and customers 
  • Timeline : The media plan document template should allow you to set up the duration of the tasks involved, including the start and end dates 
  • Content and messaging : The meat of any media campaign lies in its content. Choose a media planning template with content planning sections for adding all content pieces related to the campaign across the social media platforms 
  • Roles : Your media plan template should also have a designated space for assignees so that managers know who to contact in case of issues like delays 

Moreover, good free media plan templates—such as those from top marketing calendar software —maintain an activity log, which begins documenting activity as soon as a task is created. When someone edits that task, leaves a comment, reacts to it, or engages with it in any other way—all of it is documented. This helps track the sequence of events if needed.

10 Media Planning Templates to Use in 2024

Let’s check out some of the best media planning templates to streamline your social media planning process and help you get the most out of your advertising strategies and campaigns. 

Track social media posts with the ClickUp Social Media Content Plan Template

Nearly 76% of local businesses prioritize social media content over all other media types. ClickUp has handy social media planning templates for almost any niche and campaign type and across different marketing channels. 

The ClickUp Social Media Content Plan Template is designed for social media managers, media planners, and small business owners to manage their social media presence effectively. The best part is that you can use ClickUp Docs to add additional and critical details such as goals, target market, types of posts, desired outcomes, and results to save everyone the to-and-fro between multiple documents.

It has two key components:

Getting Started Guide

When you open this free template, you’ll find a ’Getting Started Guide’ in the description section. The guide explains the template’s key sections and how to use it effectively.

Once you’ve read it, you can clear the section and set up custom guidelines for different media platforms. 

For example, use this section to explain your target audience to the team, share market research, document customer engagement, list overall marketing goals , mention various channels in your media mix, and link the best-performing social media posts for reference. You can also link your marketing content with the editorial calendar. You can use this section to communicate the code of conduct with collaborators.

Custom Fields 

This template has five key custom fields to track the months, social media platforms, content progress, copywriter, and designer/editor for your content plan. 

You can edit both the right-hand side and the left-hand side of the table. Add tags of your choice and remove irrelevant ones. However, the default fields are suitable for beginning work on almost any platform’s social media content.

A separate Subtasks tab allows social media managers to organize things further. It lists all the tasks you’ve created for your team. You can create a title and description within each task and set specifics for the custom fields. 

Streamline your media management workflows with ClickUp’s Media List Template

The ClickUp Media List Template is the most comprehensive one on this list. It comes with four major sections, which are:

  • Description (the getting started guide)
  • Media board 
  • Media process

You can further visualize the list in the ‘board’ view and quickly use filters to find ideas.

This template organizes all your media strategies, research related to buyer persona, content planning ideas, and resources in one place. 

Within the first division of this template — the media list — eleven items are listed. These are:

  • Meeting logs
  • Playbook and checklists
  • Tools and resources
  • Posts and content
  • Photos and poster
  • Metrics and KPIs
  • Competitors 
  • Course and training 

You can add a subtask under each, track their status, assign them to a team member, attach documents, create templates, add tags, and even share access.

The depth and detail of each section will help you create an all-embracing media directory for your business. You can use this to analyze, plan, and strategically set big ideas in motion.

Create an impressive portfolio of your organization for journalists with ClickUp's Media Kit Template

A media or press kit is a promotional package of information you can use to provide essential details about your business, products/services, or events to media members. 

The primary purpose of this media kit is to make it easy for journalists, bloggers, or other media professionals to quickly access relevant information required for creating stories, articles, or press releases about your company.

Given this, ClickUp’s Media Kit Template isn’t a planning template. Instead, it helps you establish an effective PR media list and streamline your overall marketing planning process

When your media kit is readily available to journalists, it expedites the creation of stories and features that showcase your business—helping you get low-effort word-of-mouth social media content and making collaborations easier. It comes with the following key sections:

  • Key achievements/metrics
  • Your image or your brand logo
  • Contact information
  • A table of services and rates

If you must create multiple media lists, you can duplicate this free media plan template, rename the second version, and edit its details.

Plan and schedule your upcoming social media posts using  ClickUp's Social Media Post Template

ClickUp’s Social Media Post Template allows you to draft social media posts for different platforms and track them separately. You can also rate the posts, record their performance once they are live, and make data-driven actions based on this performance. 

This media planning template streamlines your media planning strategy, ensuring timely posts and consistency. The benefits of using this template include: 

  • Create posts faster, as all the necessary information is centralized 
  • Ensure visual consistency in posts for unified brand visibility
  • Organize all your content in one place so nothing falls through the cracks 

If you’re creating content for multiple clients, this template makes creating compelling and high-quality work quickly and efficiently easier. 

Use ClickUp’s Social Media Strategy Template to plan and complete important social media-related tasks

A good social media strategy is a detailed roadmap of the steps you must take to achieve your social media goals. However, only some have the time to create a strategy from scratch and work on it till it’s perfect. 

This is where the ClickUp Social Media Strategy Template comes in.

Use this free media template to brainstorm all the steps needed to grow your social media presence with paid ads. From identifying the target audience to writing high-converting copy, this digital media planning strategy template tells you what to do and how to do it. 

You can use it to create tasks and tag the required team members (graphic designer, content writer, and editor) within the task so your social media team does not waste time sifting through emails to keep track of everyone’s roles and responsibilities. 

You can also change a task’s status, add custom fields, and open the template in different views. This is a great option for those who currently depend on Google Sheets for drafting their marketing strategy—it offers all the bells and whistles to keep complex strategies organized.

Use ClickUp's Social Media Advanced Template to streamline the content management process from beginning to end

Suppose you’re a social media strategist at a services business with multiple offerings. You manage several social media pages and different channels for the products, and each product has a unique positioning. 

Documenting all these details over a spreadsheet will only lead to further confusion, mainly when multiple stakeholders use the same sheet. Instead, use ClickUp’s Social Media Advanced Template for ideation, creation, and documentation of your social media strategy and channel-wise posts. Store all post links, graphics, drafts, and ideas in one place for easy reference and collaboration across your team!

Create tasks for each team member and add a timeline to avoid delays and confusion, organize tasks into categories to track progress, and set up notifications to stay updated on the deliverables. 

Plan your content effortlessly with the ClickUp Content Calendar Template

A content calendar helps organize, plan, and track upcoming month or year content. 

The ClickUp Co ntent Calendar Template does just that. It allows you to add tasks for specific dates (schedule posts) and assign them to collaborators. You can also mention the priority level and due date to ensure content creation is always on time. 

The template lets you track tasks in four views: calendar, list, timeline, and workflow. You can choose the view depending on what you and the collaborators prefer. 

Like other free templates listed here, this template lets you add custom fields (such as one for guest posts) and check the calendar overview. 

This is particularly useful when your calendar has too many content tasks, and you want to check the overall progress without getting into the details. 

Content scaling is essential to media planning as it boosts organic traffic, leads, and visibility. 

When your content team is producing content at scale, you need visibility into the editorial calendar, the stages of production, the backlog, and the blog posts’ database. 

ClickUp’s Content Production Scaling Template allows you to manage all these, and the same workflow can be replicated across other channels, such as social media platforms. 

This free media template is a favorite of our internal content team because it helps you and your content team build a scalable process. 

Here’s how: 

  • Access blog briefs, comments, and live URLs from a single view. Enjoy a pre-built backlog designed for optimal speed and convenience
  • Organize your blog database by Task Status in ClickUp to filter and group your posts. This feature makes your database easier to prioritize, track, filter, and navigate throughout the content process. It also serves as a centralized hub for all in-progress content 
  • Add Custom Fields in ClickUp to your template including content type, writer source, blog brief, live URL, and publish date 
  • Assign tasks to your team members 
  • Choose from three Table Views in ClickUp —This Month, Last Month, and Next Month 
  • Draft comments and reviews and format the content in the CMS 
  • Review, publish, and mark as done to adhere to a consistent posting schedule 

Manage your content calendar like a pro with the ClickUp Content Plan Template

A content plan outlines the creation and distribution of content to achieve marketing goals, such as social media growth or an increase in monthly revenues. 

Whatever your goal, the content plan ensures your content is in the right direction, and the ClickUp Content Plan Template is the perfect starting point. 

It’s simple, easy to use, and fully customizable. You will find three components in the template:

Content Plan

This is the summary of your content-related tasks. In front of each listed task, you will find fields showing details like the priority level, status, purpose, content type, content pillar, writer, keywords, and more. 

You can edit each of these fields and add more if you wish.

Approval Board

The approval board categorizes content according to its status—Not Started, On-Hold, In Progress, Needs Review, Needs Update, Approved, or Empty. You can also add custom statuses.

This gives you a good rundown of how smoothly things are going and which tasks need attention.

Content Calendar

The details you have in your content plan will appear in this calendar. This gives you an overview of your content production and allows you to adjust the deadlines by dragging and dropping the tasks onto different boxes. 

To sum it up, this template is designed to help form strategic goals, track progress, align the efforts of your team members, monitor progress, and make adjustments to your plan as needed. 

Step up your content game with ClickUp’s Content Marketing Plan Template

No marketing planning software is complete without extensive content marketing templates. The ClickUp Content Marketing Template is an advanced, ready-to-use template with six main components to make content marketers’ lives easier. These include:

List of Contents

This is a list of the content tasks included in the marketing plan. Each task is grouped by the publishing month, making it easy to track the content pieces published on time or stuck.

Status Board

The Status Board summarizes each content piece’s phase. You can review this to stay updated on the progress of the marketing plan. You can also click on each task to view content details.

Pipeline Board

The only difference between a Pipeline and a Status Board is that the former shows whether the task is in creativity, production, approval, or live stage to get an idea of how fast things are moving. 

Content Timeline

The content timeline shows when a specific task was started and when you should expect it to finish. You or other authorized collaborators assign these dates. 

You won’t find other task-related details here. However, the color coding helps you identify the group and stage. You can also easily change any dates in this section.

Department Timeline

This timeline is specific to a department. For example, if you have created two departments (video production and blog content), the department timeline will show these departments’ start and end dates.

If you want to revise the marketing plan or make other important decisions based on these departments, the timeline can help you. 

Publishing Dates Calendar 

This marketing calendar lets you view when each content piece will go live. You can use this data to locate which tasks are overdue, incomplete, or unscheduled. This helps keep the entire plan on track.

With so many templates, your social team will have no trouble creating targeted content plans and calendars and putting them into action.

The best marketing teams know the importance of an effective media planning process for campaign management and consistent creative operations—ClickUp’s media planning templates help you deliver all this so you can be more effective. 

Use the ClickUp platform to plan, capture, manage, and report work from anywhere—to help your team achieve more. Report on key metrics, get visibility into the media planning and execution process, and use automated workflows to keep your team informed. 

There are no limits to how much you can accomplish quickly when your teams have clarity and visibility into the work they’re expected to do. 

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Social Media Marketing Business Plan

business plan template for media

After getting started with Upmetrics , you can copy this sample business plan into your business plan and modify the required information and download your social media marketing business plan pdf or doc file. It’s the fastest and easiest way to start writing your business plan.

Download a sample social media marketing business plan

Need help writing your business plan from scratch? Here you go;  download our free social media marketing business plan pdf  to start.

It’s a modern business plan template specifically designed for your house-flipping business. Use the example business plan as a guide for writing your own.

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Upmetrics is the #1 business planning software that helps entrepreneurs and business owners create investment-ready business plans using AI. We regularly share business planning insights on our blog. Check out the Upmetrics blog for such interesting reads. Read more

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Social Media Planning

Creating a 30-Day Social Media Plan

Reading time  19 minutes

Published on  September 29, 2022

Table of Contents

  • Setting realistic social marketing goals to align with your overall business goals
  • Determining how you will measure the success of your social marketing efforts
  • Integrating emerging trends and best practices into your strategy and content development

This 30-day social media plan template is designed to help you re-invent your social media management strategy so that what you share aligns with the interests of your community and contributes to overall business value.

You will learn how to:

  • Create an effective social strategy that aligns with audience interest
  • Diversify your content and build a robust content calendar
  • Determine business value driven by social

Use the social media plan template below to track your progress as you work through the plan. By completing just one task each day for the next 30 days, you can fully transform your social marketing strategy.

An at-a-glance calendar showing each step of the 30-day social media plan.

Week 1: Establish your goals and define your metrics

Day 1: establish goals for social.

Establishing clear social media goals is the first step toward transforming your strategy . Determine exactly what you want social to achieve. Here are several examples of goals you might consider:

  • Drive website traffic
  • Raise brand awareness
  • Boost brand engagement
  • Generate new leads
  • Nurture leads
  • Build a community around your business
  • Establish authority and industry expertise
  • Improve customer support
  • Shift brand sentiment

The objective here is to give purpose to your social efforts. Once you’ve established your social goals, the content you produce and share should continually support those goals.

There are several methods to help you write out specific social media goals, including the Objectives and Key Results (OKR) method.

The OKR method asks you to set a broad objective statement and list out key results that describe what successfully achieving that objective looks like. Here’s an example of a broad objective statement supported by clear, result metrics that define meeting the objective.

A table explaining the OKR goal framework.

According to this example, if your objective is to boost brand engagement, you must increase the number of likes, shares, mentions and comments by 20% by the end of the fourth quarter.

Day 2: Define your success metrics

How are you going to define the success of your social efforts? Decide which metrics will provide the right data to determine whether or not social is supporting your business goals.

As you identify your success metrics (e.g. organic mentions, share of voice or conversions), set clear standards for your social campaigns so that you know when you achieve success. If you are tracking audience engagement, what exactly do you consider successful engagement rates for your social content?

Depending on the type of content you produce, where you share and the goals you set for your social marketing efforts, the metrics you track will change.

If you’re at a loss for the goals your team should set, use the Social Media Metrics Map to assess options for owned, earned and paid social.

Day 3: List out your challenges

The task is simple: Make a list of the challenges you face when it comes to social media marketing. Think of any barriers that are keeping your social content from making its biggest impact.

As you list out your challenges, write out simple explanations of how these barriers are impacting your marketing efforts or overall business success. Here are a couple of examples to help you get started.

Challenge 1:

Although we consistently post on social, we are not achieving ideal engagement levels.

Challenge 2:

We have seen a dramatic drop in our social content’s organic reach.

Not sure what your specific challenges may be? Our 2022 Sprout Social Index ™ surveyed social marketers and found these five challenges are the most common.

An overview of social media teams' biggest challenges including bandwidth, proving ROI, social execution, resourcing and social as a business function. The leading challenge is bandwidth/talent, which has increased significantly YOY.

Day 4: Brainstorm solutions

Round up your marketing team and brainstorm possible solutions to the challenges you previously listed.

Be sure to provide evidence to justify effective solutions so that you’re prepared when the time comes to gather resources and advocate for your budget .

Solution to Challenge 1:

We can use creators to engage with our social content and drive conversation.

Justification: In 2022, most marketers (74%) planned to spend at least a quarter of their social media budget on partnering with a content creator. With loyal followings, creators can boost engagement and keep relevant conversations going on social.

Solution to Challenge 2:

We can invest in paid social media advertising to run highly targeted campaigns and reach the right people.

Justification: Almost half of consumers report they “find the perfect products” by seeing targeted ads. By 2025, social shopping is set to become a $1.2 trillion channel .

Day 5: Analyze the competition

If you’re running out of ideas, try running a competitive analysis . Be careful not to mimic your competitors’ content, but use your analysis to determine your brand’s unique positioning instead.

Your brand and its competitors have similar ideal customer personas, so focus on the type of content that is resonating, both within your own social efforts and those of the competition.

Here are a few questions to consider as you analyze your competitor’s social marketing efforts:

  • Which marketing channels are my competitors using and are they successful in those channels?
  • What are my competitors talking about and are those topics generating high audience engagement?
  • Are there areas within our social strategy where we are outperforming our competitors?

Social analytics solutions are an effective way to compare your efforts against your competitors. Using Sprout’s Analytics , you can directly benchmark your efforts against one or more competitors.

A screenshot of the Profile Performance Report in Sprout's platform. In the image you can see the following metrics: impressions, engagements, post-link clicks and audience growth (which is charted in a colorful line graph).

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You can pinpoint days when competitors experienced peak engagement and dive deeper into what content was shared on those days to understand what resonates most with target audiences.

Week 2: Optimize your profiles and brand voice on social media

Day 6: determine your strengths and weaknesses.

Take a deep dive into your social strategy and determine where you are successful and where there is room for growth.

Conduct a survey among your marketing, sales, customer service and product teams to gauge where they see areas of success or room for improvement.

For each criteria regarding your social marketing strategy, determine whether it’s one of your strengths or weaknesses. This will help identify what you should focus on over the next five weeks.

A chart to help marketers assess their strengths and weaknesses when it comes to content marketing.

Day 7: Audit your content

Run a social media audit to identify your best-performing content and most popular channels. Take time to understand what’s working and why. Your metrics can help you identify which posts effectively cater to the interests of your audience.

If your posts aren’t engaging and resonating with your followers, your social media content strategy needs to shift. Use your audit to review the content you’ve shared and identify which posts had the biggest impact.

You can use Sprout’s Post Performance Report to parse through your most popular posts across platforms like Facebook, Twitter, Instagram, TikTok, LinkedIn and Pinterest.

A screenshot of the Post Performance report in the Sprout platform that includes impressions, potential reach, engagements and engagement rate per impression % for each post within a 30-day time frame.

Day 8: Create a list of relevant keywords

Use social media listening tools to identify the keywords most often associated with your brand. These keywords can help your team throughout the content brainstorm and creation process.

Social listening can help you uncover unique opportunities to tie trending conversations to your business and products.

For example, our team of analysts found that a new TikTok sound titled “Corn but it becomes a song and unites world” spawned over 607,000 videos . Nando's UK went all-in on this trend by showcasing their grilled corn to the sound, garnering 11.6 million views and over a 330,000 likes.

Screenshot of a TikTok video by Nando's UK of five ears of corn on a grill.

Day 9: Determine your brand voice and social persona

When it comes to building a social audience, consistency is key. Creating a brand voice and identifying a persona will enable you to remain consistent across all of your social channels.

Take this 3-minute assessment to help you characterize your brand and determine the business goals you’re trying to achieve. Select the responses that best describe your objectives, vision and audience.

After you narrow in on your persona, choose three words that describe your brand then explain what they mean for your brand and create dos and dont’s to guide content creation .

A chart describing the do's and don'ts of voice characteristics

Day 10: Optimize your social profiles

While much of your time is spent planning and creating content, the information included on your profiles is vital to the success of your social marketing efforts.

After you’ve determined your brand’s persona, build out your profiles to align with your voice.

At a quick glance, your profile should speak to your brand with relevant visuals and engaging copy. Here are a few tactics to optimize your social profiles.

1. Use a consistent profile picture

If you own multiple social channels for your business, it’s important that your profile picture is consistent across every channel. Most businesses will use their company logo or variations of their logo that have been designed specifically for their social accounts. Staying consistent across your profiles will increase opportunities for brand recognition.

2. Complete every section of your profile

If there is a field for information, take advantage of the opportunity to tell your brand’s story. In creative and succinct ways, you should be able to describe what your business does, the offerings you can provide and how you add value to the lives of your customers.

3. Add keywords to boost SEO

On Day 8, you compiled a list of keywords relevant to your industry, brand and its offerings. Use these strategic keywords in every section of your profile to boost SEO. They should appear in your bio copy, in photo names, interests and experiences.

Week 3: Find and listen to your community to better understand your industry

Day 11: develop your buyer persona.

Transforming your social marketing strategy may require you to either revisit your current buyer personas or to create new ones from scratch.

Buyer personas help you better understand current and future customers, so you know exactly who you are marketing to and can create relevant content and offerings. Start by writing down everything you know about your target customer and perform research to fill in any gaps. For a robust buyer persona, try to capture the following information.

  • Demographics
  • Purchase behaviors
  • Goals, challenges, pain points

Day 12: Listen to your audience

Listening to your community can help you gain insight into the minds of your followers, so you can be more strategic in your social marketing efforts.

Using social media listening , you can learn a lot about your community (even when they’re not directly interacting with your brand) to inform a more effective strategy.

A screenshot of a Listening Performance Topic Summary in Sprout's platform. In the image, you can see total volume, engagements, impressions and sentiment analysis.

Here’s what you should listen for on social media:

  • What your audience is talking about and what they share most often
  • What your audience is saying about your brand, industry, products, services and competitors
  • What your audience is sharing on forum-style platforms like Reddit or Quora
  • How your audience engages with creators, trending topics and industry events

Day 13: Research industry trends and topics

To create relevant content and establish your brand as an authority on social, you must stay up to date with what’s happening in your industry.

Join conversations surrounding high-interest topics. Perform ongoing research to make sure the content you produce and share aligns with the current interests of your community. Here are a few resources that will help guide your research.

Newsletters

As social marketers, research is one of our most valuable skills. Instead of browsing aimlessly through content, rummaging through thousands of social profiles or running endless Google searches, an easy way to streamline research is to sign up for a solid mix of newsletters.

Newsletters provide insights into the state of the industry, changes in technology, updates to social networks and emerging trends and best practices.

Here are a few newsletters that social media marketers should add to their resource list:

  • Link in Bio features expert interviews from industry-leading social media managers. The newsletter shares actionable advice and relatable experiences to inspire their community.
  • Social Media Today focuses on sharing original analyses of what’s happening in social media. Their content is platform-focused, providing social marketers with insights on how to adopt new features and where other brands are finding success.
  • SocialMedia.org is a membership organization for leaders in the social media marketing space. Their weekly newsletter, The Shortlist , highlights member stories as they share what they’re working on and what they’re keeping an eye on in the space.

Webinars can have a significant impact on social marketing strategies by generating new leads and prospects, nurturing existing relationships and demonstrating expertise in our industries. During webinars, many businesses will live-Tweet along with their users to answer questions and keep the online conversation going.

Webinars can also provide a way for us to learn, which can spark content ideas during our brainstorming sessions. Social Media Today provides a wide variety of webinars specific to social marketers. You can register for upcoming webinars or watch from their library of on-demand sessions .

A screenshot of Social Media Today's resource hub where they feature on-demand webinars.

Forums give marketers an effective way to identify the topics that spur the most conversation online. Quora is a great resource to discover topics of interest, ask questions and engage in conversations relevant to your brand. As a brainstorming tool, forums can help social marketers build social content plans that address questions people are already asking.

Adweek (and publications like Digiday and Marketing Land ) present the anatomy of the latest, most creative campaigns out there, and also fill you in on the most recent news. The Mission (and Medium generally) is great to turn to for thought leadership and gauging the pulse of our industry and the visionaries in it.

Day 14: Connect with other departments

As you continue researching industry trends and topics as inspiration for your content, connect with other departments within your organization.

Social is no longer limited to marketing, with functions across the business weighing in on strategy. But as a more diverse set of stakeholders gets involved, core social teams will need to adapt. Figuring out who owns what, and which proficiencies are needed across teams, has to be addressed as social strategies become more sophisticated.

A graphic demonstrating which teams marketers say contribute to their organization's social strategy. The teams include customer service, corporate comms, product, HR and R&D.

For example, try speaking with members of your sales team: they are often the first points of contact for consumers, and they can provide insight into customers’ needs, challenges and successes. This insight can help generate content that addresses these needs or highlights successes.

Your human resources team can also provide insight into ongoing employer brand initiatives. Collaborate with HR to investigate how employees and potential hires are engaging with your brand on social. Their understanding of your workforce can help you identify what content is most effective for this important group of stakeholders.

A social media collaboration tool can help you streamline your efforts and manage cross-functional initiatives.

Day 15: Choose your content types

Start thinking about the types of content that will benefit your brand the most, while keeping your audience engaged.

Refer back to the buyer personas you created to determine if an image linking to a blog post would perform better than a Twitter chat or an Instagram Live event. Consider the resources available to you to determine if you can create a high quality how-to video, or if you need to scale down your efforts and create an infographic using the same content.

For the best results, diversify your content to keep your audience interested. If you post the same type of content day after day or week after week, your audience will inevitably disengage.

Here’s a list of possible content types you can start incorporating into your social marketing strategies:

  • Infographics

User-generated content

  • Photo and video
  • Live streaming

Before you start searching for content to share on social, figure out what your audience actually likes. One way to do that is to look at past social media posts to see which were most successful.

Pull all of your unique social media analytics with a tool like Sprout Social , Twitter Analytics or Facebook Insights . Below is an example of how to view your published posts with Sprout ( available with a free, 30-day trial ).

A screenshot of Sprout's YouTube Post Performance Report. The image shows metrics including video views, time watched and engagements.

Make sure you sort your posts by the metric that is most important to you, whether that’s clicks, responses or total reach. Once you have an idea of what kind of content works best, you can move onto the next step.

Week 4: Fill out your social content calendar to increase reach and engagement

Day 16: develop a posting schedule.

Your publishing cadence depends on a handful of factors including your company, your audience, the campaign in question and the social networks being used. We cover this more in our guide on how often to post on social media , but here are some recommended cadences for each network:

  • TikTok: 1-4 times per day
  • Instagram: 1-2 times per day
  • Facebook: 4-5 times per day
  • LinkedIn: No more than 1 time per day
  • Twitter: 3-4 times per day
  • Pinterest: No more than 1 time per day

There’s a good chance your post frequency will depend on the size, experience and authority of your social media team, so don’t feel like you have to send out less than stellar content to meet these guidelines.

Your brand’s analytics can help you determine your best posting frequency. You can use a tool like Sprout to see how often you post on each social network, then compare that to how much engagement you received over that same time period.

A screenshot of Sprout's Facebook Pages Report that includes impressions, engagements, post link clicks and audience growth.

Look for trends between publishing rate and engagement. The screenshots above are from our Facebook Page Report , but you can do the same for Twitter, Instagram and LinkedIn posts as well.

Day 17: Brainstorm content ideas

Now’s the time to gather your inspiration and plan out content you know will resonate with your audience. The key to effective brainstorming is to put yourself in the mindset that inspiration can come from anywhere.

Think of what your business does well and how you can turn that into an engaging content piece. Look through some of your older content and see if you can repurpose or reformat it for a different channel.

Based on the conversations you’ve discovered are popular among your audience, how can you contribute to those conversations with fresh content? Here are some of 2022’s most popular content types.

About 66% of consumers cite short-form video as the overall most engaging social content, while 37% prefer live video and 24% prefer long-form video. Even if you don’t have the budget to hire a videographer, don’t rule this medium out. Tools like Canva and Biteable have democratized the creation process. Anyone on your team can make professional, on-brand videos, even while working remote .

Images and text-based posts 

In the era of video, images and text-based posts still pack a punch with today’s social users. In fact, 61% of consumers find images to be the most engaging social content. From Instagram carousels to Twitter threads, these posts are key pieces of leading content strategies.

Marketers have been able to amplify user-generated content to increase brand awareness, promote products and services and use the digital word-of-mouth concept to build brand trust and increase sales. In fact, 39% of consumers like to see brands share customer testimonials or real customer demos.

Day 18: Gather resources

Once you’ve determined the types of content best suited for your business and have decided on a publishing cadence, start gathering your resources.

Think back to the types of content you decided to incorporate into your social strategy and what resources you need to bring them to life. Here are several questions for you to consider as you start collecting your resources.

  • Have you decided on the type of creative assets you’ll use and how you’ll store them?
  • Who within the company needs to be involved in order to create this specific content piece?
  • Do you need any sort of creative support for visual elements?
  • Do you already own content (guides, e-books, blog posts) that can easily be repurposed for social?

Day 19: Draft your social media plan calendar and create your content

It’s time to get to work. Start the content creation process and set reasonable timelines for project completion.

Be sure to build social content that speaks to your customer personas, stays true to your brand voice and can easily fit within the posting schedule you’ve established.

Day 20: Optimize your content

During the creation process, it’s essential for you to optimize your content so that your efforts don’t go unnoticed in consumers’ crowded social feeds. Every net new content piece you create should be able to be repurposed for another use down the line.

Consider your video strategy . A video can be broken down into short clips, quote graphics, still images and more. Think through your options while creating content so you can fill out your social calendar with less effort going forward.

Here are a few additional tactics to optimize your social content to maximize reach and increase engagement:

  • Include hashtags
  • Shorten links
  • Include images
  • Adapt content for various social channels

Week 5: Supplement and boost your social media content calendar for the best results

Day 21: create a call to action.

Not all of the content you share on social needs to encourage customers to take action. You may even find that some of your most popular posts are those that simply showcase your brand personality or provide a good laugh for your audience.

Screenshot of The Sill's tiktok of a woman holding a potted plant and smiling.

If the primary goal of your social marketing is to generate new leads and guide people into your sales funnel, you need to give your audience a clear next step. Include direct CTAs (call to action) on the posts you are using to drive action.

For copy inspiration, check out this article on effective social CTA phrases .

Day 22: Connect to more resources

By connecting your audience to more resources (especially owned resources) you are establishing your brand as an authority on your space while inviting them to engage further. The more they learn about you and stay engaged with your brand, the more likely they are to convert.

At Sprout, we often share links to some of our favorite blog posts for our audience to learn more about social networks, best marketing practices and trending topics.

Screenshot of a Tweet from Sprout Social promoting their Social Media Trends for 2022 & Beyond research.

Day 23: Amplify your efforts

Once you’ve started promoting your content on social, think of ways you can amplify your messages to reach a larger audience.

Here is a short list of methods to consider in order to extend the reach of your content:

  • Leverage your employees by using Sprout Social’s Employee Advocacy platform to amplify your content
  • Give incentives for customers to share on their social channels
  • Use creators to extend the reach of your content

Day 24: Invest in your best content

As you promote and amplify your content, you may quickly notice that some types of content perform better than others in terms of engagement and conversion.

Extend the reach of these high-performing pieces through paid ads. You can target a highly specific audience, attract qualified traffic and leads and grow your customer base.

The algorithms for social networks like Facebook and Instagram are now starting to favor paid content over organic content, making it increasingly important to invest in paid to give your content a fighting chance for discovery.

Which social media network you choose will depend on three important factors:

  • Where your target customers are most concentrated
  • Where your target customers are most accessible
  • Where your target customers most actively engage with ads

Day 25: Engage with your audience

About 80% of consumers expect brands and companies that have a social media presence to interact with their customers in meaningful ways.

It’s important to engage with and respond to your audience. Engaging with your audience in a two-way dialogue builds brand trust and adds authenticity. As you monitor your audience’s reaction to your content, you can also gain valuable insight into its effectiveness.

Read through comments on your social posts and respond to questions and insightful comments. The comments section is a great tool for social marketers looking for feedback and can even inspire ideas for future content.

Week 6: Report on your social media results and celebrate your success

Day 26: track your content.

Content tracking is an effective way to gauge engagement and track the movement of your content across social channels.

You can track all of your content with the Sprout Social Post Performance Report. Use the Post Performance reports to analyze published content down to the individual post and understand its performance with your audience.

Here’s an example of how to view your cross-channel post performance with Sprout ( available with a free trial ).

Day 27: Compare results to goals

Think back to the objectives you set at the beginning of these 30 days.

For example, if your objective was to boost brand engagement, you needed to increase the number of likes, shares, mentions and comments by 20% by the end of the fourth quarter.

Using a social media analytics tool, you can compare month-over-month engagement for all of your social profiles to determine if you are on track to meet your social marketing goals.

Day 28: Report out

Share the results of your social marketing efforts with your marketing team and leadership. If you’re new to reporting or need to brush up on best practices, here’s a suite of resources that can help you create a routine reporting system.

This is your opportunity to showcase the goals you’ve established and your progress toward them. You should use hard evidence, like the data you’ve gathered through listening and analytics, to report on the success of your social marketing efforts.

A screenshot of Sprout's customized reporting capabilities. This custom report is a Facebook summary of impressions, engagement, post-click links and publishing behavior.

Depending on your goals, you may want to build a custom report that zeroes in on what matters to your team. With Sprout’s Report Builder , you can customize performance reports to meet your exact business needs. Once you’re happy with your report, you can customize your branding and export it as a .PDF or a .CSV file for easy sharing.

Day 29: Revisit and readjust your strategy

The most savvy marketers know that marketing strategies are in constant flux. Revisit your strategy , revise your marketing goals and adapt your strategies based on the data you’ve collected.

Day 30: Celebrate your transformation

Congratulations, you’ve successfully made it through the 30-day social marketing transformation program.

Celebrate your new strategy and the effort you’ve made to enhance your social marketing.

Plan with Sprout Social: Create your social media marketing plan with Sprout Social

This social media plan was created to help social marketers refine their strategies. Our goal is to provide you with actionable steps to transform your social marketing strategies to help you create content that is purposeful, engaging and, ultimately, delivers real business results.

Keep in mind that transforming your social media strategic planning doesn’t end with these 30 days—continue to identify challenges to your social marketing strategy, analyze your competitors, discover ways to optimize your content and social profiles and remember to always revisit and adjust your strategies as needed.

Want to learn how Sprout Social’s features and solutions can help you create an even better social media plan? Start a free, 30-day trial to try Sprout for yourself.

Use this worksheet to stay on track with the social media strategy template outlined in this guide.

Additional resources for Social Media Planning

  • Social Media Content

Your downloadable social media calendar template for 2024

  • Branding & Creative
  • Marketing Disciplines

Complete guide to content calendar creation

  • Leveling Up
  • Social Media Strategy

How to optimize your social media workflow

  • Social Media Engagement
  • Social Media Scheduling

A complete guide to creating a social media calendar

Build and grow stronger relationships on social

Sprout Social helps you understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection.

Free Social Media Marketing Plan Templates

Choose from the best social media plan templates to streamline your marketing efforts. Below you’ll find free templates for strategic planning, scheduling, and tracking in Excel, PDF, PowerPoint, Google Docs, and Google Sheets.

Templates on this page include a social media marketing strategy plan, a social media content calendar, and a social media audit. You’ll also find details for creating an effective social media strategy and mastering calendar planning.

Social Media Strategy Plan Template

Create a strategic social media marketing action plan. The template features a simple layout to help you organize each stage of planning and implementation; separate sections for research, competitive analysis, objectives, and actions; and space for revising social media goals based on performance. Edit the template to meet the specific marketing needs of your business or organization. Use the social media channel plan template to help execute your strategy. 

Download Social Media Strategy Plan Template - Excel

Social Media Marketing Plan Template

This social media campaign marketing plan template includes sections for defining goals, identifying a call to action, scheduling important dates, and planning marketing tools and content. The form is easy to read and edit, thanks to alternate row colors. Create a clear campaign plan that includes social media platforms, related online marketing tools, and metrics for tracking progress. 

Download Social Media Marketing Plan Template - Excel

Social Media Planning Calendar Template

Adjust the dates on this template to create a custom daily and weekly social media calendar. Perfect for small businesses and startups, the template has an hourly schedule and sections for multiple social media networks. Plan your posts and keep track of images used, linked content, and customer engagement. 

Download Social Media Planning Calendar Template - Excel

Social Media Editorial Plan Template

Designed as an annual social media plan template, this editorial calendar includes multiple spreadsheets. Use the first sheet for an overview of important events occuring during the year, with months and quarters highlighted. Each month also has its own sheet for detailed planning and tracking. For each month, schedule social media projects while tracking target audience, editorial goals, and measurements of success.

Download Social Media Editorial Plan Template - Excel

Social Media Content Plan Template

Create a monthly and yearly content plan for Facebook, Instagram, Twitter, and other social media outlets. Use this template to build a comprehensive marketing plan for each month while also viewing a yearly outlook on one page. Keep track of the status of each post, whether it’s in progress or on hold or it needs updating.

Download Social Media Content Plan Template - Excel

Social Media Posting Plan Template with Dashboard

This social media plan template includes a sheet with sample data so you can see how the dashboard displays posts per week for each social platform. The schedule covers a four-week time period, so you can create a 30-day social media plan template for all content channels. Create a log of social media posts while tracking content type, topics covered, and posting stats.

Download Social Media Posting Plan with Dashboard Template - Excel

PowerPoint Social Media Marketing Plan Template

Enhance a marketing presentation with this social media PowerPoint template. Include key elements in your marketing plan for each section: target audience, objectives, strategy, and content. Use the bullet points to describe your customers, what makes your company unique, how your business and marketing goals align, and how you plan to meet those goals with social media tools.

Download Social Media Marketing Plan Template - PowerPoint

Social Media Multichannel Plan Template

Organized by month and channel, this template helps you track activities on all your social media outlets. Add or delete sections to create a yearly, six-, or three-month social media plan template. To create a detailed schedule, add rows under each social platform and list upcoming posts and publishing dates. Keep track of assigned owners, calls to action, and the sales funnel stage that matches your marketing goals.

Download Social Media Multichannel Plan Template - Excel

Download Social Media Multichannel Plan Template - Word

Social Media Schedule Template

This basic social media template provides a spreadsheet for scheduling posts. Use it as a calendar, log, and planning tool for social marketing. Columns include publishing date, post status, topics, content description, hashtags, and character count. You’ll also find a checklist with various social media outlets that offers a quick view of where you are posting and when.

Download Social Media Schedule Template - Excel

Social Media Audit Template

Conduct a social media audit to inform your marketing plans. Analyze your activity, customer engagement, audience reach, number of followers, and recent changes. Use this data to refine your social media strategy, as well as create and share more effective content. Customize the template to include all the marketing channels and KPIs you want to measure.

Download Social Media Audit Template - Excel

business plan template for media

Maximize Your Social Media Strategy Plan with Smartsheet

The best marketing teams know the importance of effective campaign management, consistent creative operations, and powerful event logistics -- and Smartsheet helps you deliver on all three so you can be more effective and achieve more. 

The Smartsheet platform makes it easy to plan, capture, manage, and report on work from anywhere, helping your team be more effective and get more done. Report on key metrics and get real-time visibility into work as it happens with roll-up reports, dashboards, and automated workflows built to keep your team connected and informed.

When teams have clarity into the work getting done, there’s no telling how much more they can accomplish in the same amount of time. Try Smartsheet for free, today.

Creating an Effective Social Media Strategy Plan

For more templates, as well as information on creating a social media strategy and planning a social media content calendar, visit our post “ Free Social Media Templates for Excel .” We also offer a guide to social media calendars , including benefits, best practices, planning tips, and additional calendar tools. For a comprehensive marketing overview, see the “ Definitive Guide to Strategic Marketing Planning .”

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Building a Disaster Recovery Team

Building a Disaster Recovery Team

When the dust settles after an emergency, the work starts for your disaster recovery team. This specialized team will navigate your business back to normal—all it takes are the right plans and people in place.

Blog-CTA-Sidebar-Graphic-EmergencyResponsePlan-Templates

  • What Is a Disaster Recovery Team?
  • Who Should Be on Your DR Team?
  • Best Practices for Building an Effective Team

Navigating a disaster, whether it’s a cyberattack or a tornado, takes planning, precision, and a trained team of responders. But what happens after that? How will your business return to normal operations once the immediate danger has passed?

Dr. Steve Goldman, Director of Advanced Business Resiliency at MIT, spoke on The Employee Safety Podcast about how disaster recovery planning and training is critical to an effective recovery. “We did a drill with one company where a data center went down. And the response team did a good job. They set up the backup data center and recovered within the recovery time objective.”

But Dr. Goldman explained that when the company had actual users log in, they couldn’t access the data drive. Nobody told the recovery team to recover the data as well as the systems. “Technically, they did the job they were assigned. They got the apps back, but they did not bring the data back. So, what was the point? This is why you do drills. This is why you do exercises. These are the major pitfalls of not digging deep enough and looking at the ramifications of what happens when a failure occurs.”

An emergency isn’t over when the alarm stops ringing. The disruptions caused by a disaster can have lingering effects and require days, weeks, or even months to recover from. But with a robust disaster recovery team, your organization will be equipped to navigate the complexities of recovery from any emergency, even as today’s threat landscape creates a growing potential for dangerous disturbance.

Download Our Emergency Response Plan Template

What is a disaster recovery team and what do they do.

A disaster recovery team is a group within an organization that develops and implements plans for the recovery of the business after an emergency or disaster. This team is responsible for assessing risks, identifying critical business functions, and establishing procedures for responding to and recovering from various types of emergencies, such as extreme weather, natural disasters, cyberattacks, infrastructure failures, or any other events that could disrupt business operations. The disaster recovery team also plays a crucial role in business continuity planning and often works with business continuity and crisis management teams.

“Today, we want disaster recovery, business continuity, and crisis management that’s all seamless. It needs to be one voice and be able to communicate.” John Liuzzi National Director, Business Continuity at Southern Glazer's Wine & Spirits

Disaster recovery team responsibilities

The disaster recovery team works as the strike force before and after a disaster event to mitigate any impact on the organization, ensuring critical services can be maintained or rapidly restored. Their responsibilities include:

  • Creating and implementing disaster recovery plans to mitigate the impact of the disaster
  • Conducting risk assessments to identify threats to the organization as a whole and the recovery efforts themselves
  • Performing regular drills and tabletop exercises to train the team and other staff members as needed
  • Managing communication following a disaster with internal staff and external stakeholders
  • Allocating resources, both human and material, to address immediate needs and support ongoing operations
  • Coordinating with key stakeholders, vendors, and service providers, as well as other emergency response and continuity teams
  • Continuously evaluating the situation, identifying evolving threats or challenges, and adapting strategies accordingly
  • Setting recovery point objectives and determining which recovery strategy will be most effective
  • Monitoring progress toward recovery goals, identifying bottlenecks, and implementing corrective measures

Tips for your disaster recovery plan

The key to your disaster recovery team’s success is a thorough disaster recovery plan. Whether you are building your plan from the ground up or using a template, here are three tips to help you out:

  • Conduct a business impact analysis : You’ll want to understand which business functions are critical to your organization’s survival. A business impact analysis helps prioritize these functions and the resources required to support them during a disaster.
  • Ensure legal and regulatory compliance: There are often legal requirements around disaster recovery plans, so check that yours complies with all relevant laws, regulations, and industry standards. This is particularly important for data protection and privacy.
  • Document everything: Keep detailed records of the plan, including contact lists, procedures, and locations of backups. Keep this documentation easily accessible to all team members, even if your primary facility is compromised.

Who Should Be Included in Your Disaster Recovery Team?

A well-structured disaster recovery (DR) team is essential for effective emergency response and business continuity. Who you include on your team will vary based on the size and needs of your business, but you will generally want to include representatives from a wide range of departments to ensure a comprehensive approach to recovery. Here are some of the key roles you may establish:

  • Recovery Team Leader: Oversees the disaster recovery efforts, makes strategic decisions, and ensures the team works cohesively. This person is typically a senior-level manager with the authority to make critical decisions rapidly.
  • IT Coordinator: Restores IT operations after an emergency, secures data protection, and manages the technical aspects of the recovery. They ensure IT systems, networks, and critical data are protected and quickly back to normal.
  • Communications Coordinator: Handles all internal and external communication, ensuring employees, stakeholders, and the public are informed. This role is crucial for maintaining trust and clarity in the wake of a disaster.
  • HR Representative: Manages aspects related to staffing and employee well-being, including coordinating remote work if necessary and addressing any personnel concerns that arise.
  • Facilities Coordinator: Assesses and manages any physical damage to the workplace, coordinating repairs and ensuring the safety of the premises for the return to work.
  • Finance and Legal Advisors: Handle financial implications, insurance claims, and legal considerations arising from the disaster. They also moderate compliance with regulations during the recovery process.
  • Operations/Business Continuity Coordinator: Ensures critical business operations continue with minimal disruption and oversees the adjustment of operational procedures as needed during the recovery phase.

While they are not part of your core disaster recovery team organizational chart, business continuity experts and crisis management coordinators are critical partners in the initiatives involved in every part of disaster recovery. Having a diverse set of skilled disaster recovery team members from across the organization will streamline decision-making and optimize the recovery procedures so you can be back to normal faster.

Best Practices for Building an Effective Disaster Recovery Team

With a robust disaster recovery team, your organization will be prepared to navigate many different types of disasters and return to normal operations quickly. Here are some best practices you can follow that will help you build your team and set it up for success.

Risk assessment and planning

To build a team that can manage the recovery needs of your organization, you need to understand those needs. Conduct comprehensive risk assessments to identify potential threats and vulnerabilities specific to your organization. This will let you know exactly who should be on your team, and it will help those team members develop tailored disaster recovery plans for relevant scenarios. For example, you should know if your business has IT infrastructure vulnerabilities that elevate the risk of data loss in the event of a cyberattack or if your business has a high chance of disruption due to a power outage.

Regular reviews and updates

Like all other risk management frameworks, the disaster recovery process should never be static. Periodically review and update your disaster recovery plan to reflect evolving risks, organizational changes, new business needs, and lessons learned from past incidents. For example, the healthcare industry has seen a rise in ransomware attacks in the last few years. A disaster recovery team for a hospital would work closely with their IT department to ensure that the IT disaster recovery plan was up to date and prepared to handle data recovery in the case of a cybersecurity disaster.

Cross-functional collaboration

The disaster recovery team cannot do its job without maintaining connectivity with other departments. Fostering a culture of collaboration and information-sharing across departments encourages active participation and input from all stakeholders. For example, when your DR team can reference a business impact analysis the business continuity team created, the DR team will be able to create a better disaster recovery plan because they understand the full scope of the event’s impact.

Empowerment and autonomy

Emergency situations change and shift rapidly, and your disaster recovery team needs to be able to adapt just as quickly without having to work through overcomplicated approval processes and red tape. Empower your team members with the authority and autonomy to make critical decisions in real time. This can be achieved by picking the right team members and through extensive training and tabletop exercises to prepare your team for the shifting nature of disaster recovery.

A Team You Can Rely on During and After a Disaster

Building a robust disaster recovery team has become not just a precaution but also a critical component of strategic planning for businesses aiming to safeguard their operations, data, and assets against any threat. By investing in the development, training, and empowerment of this vital team, organizations can enhance their overall business resilience and minimize disruptions, no matter what disaster comes next.

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