food service manager skills resume

Food Service Manager Resume Sample

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Work Experience

• Productivity: Responsible for executing catering events of varied size and scope, including staffing and management. Ensure accurate reporting of all catering related revenue, expenses, and receivables. Coordinate activities with other departments as appropriate
• Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure that employees are supervising inmate workers within the kitchen Ensure safety and sanitation standards in all operations
• Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that all client policy & procedures are followed
• Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Comply with all policy and procedure set by the client
• Leadership: Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and all team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations
• Financial Performance: Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets. Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
• Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Help to hold the highest standards and QA scores possible, as set by Aramark, regarding food and personal safety
• Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that all 3 meals are served daily at designated times to inmates
• Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that food for inmates is delivered on time 3 times a day
• O Requires at least 1 year of experience and prior experience in a management role
• Client Relationship:Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model. Ensure that all institution guidelines are met and followed
• Client Relationship:Maintain effective client rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress. Demonstrate excellent customer service using Aramark's standard service model
• Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Ensure that all correctional paperwork and policies are being followed
• Manage Front of House (Cafeteria, Food Court, Quick Service) and Back of House dining operations
• Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Ensure that inmate workers are performing job responsibilities. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations
• Strong culinary skills
• Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Coach and supervise inmate workers in the kitchen. Ensure safety and sanitation standards in all operations
• Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations. Supervise inmate workers
• Leadership:Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees. Ensure individual and team performance meets objectives and client expectations. Plan and lead daily team briefings. Ensure safety and sanitation standards in all operations. Ensure that employees are supervising inmates correctly
• Compliance: Maintain a safe and healthy environment for clients, inmate workers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour
• Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour. Follow all correctional policies and procedures
• Client Relationship - Develop and maintain effective client and customer rapport for mutually beneficial business relationship. Communicate on-site consumer and local competitor insights
• Financial Performance - Responsible for delivering food and labor targets
• Compliance - Ensure compliance with Aramark SAFE food, occupational and environmental safety polices in all culinary and kitchen operations. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
• Food Production Experience ideal
• B.S. in Dietetics/Food Service Management/Hospitality/Hotel, Restaurant, and Institutional Management OR equivalent experience and education. Graduate of the Michigan Medicine dietetic internship OR 3 years of supervisory experience in a high volume food service operation or Call Center
• ServSafe foodservice certification within the last five (5) years, or receipt of certification within six (6) months of hire and maintenance thereafter

Professional Skills

• Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
• Excellent organizational skills and computer skills
• Demonstrated good organization skills; be able to prioritize and organize daily work schedule
• Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
• Demonstrated preceptor and/or teaching skills
• Demonstrated good math skills; be able to work with currency in a quick and accurate manner
• Demonstrated good leadership skills

How to write Food Service Manager Resume

Food Service Manager role is responsible for customer, food, computer, training, leadership, retail, equipment, organizational, financial, organization. To write great resume for food service manager job, your resume must include:

• Your contact information
• Work experience
• Skill listing

Contact Information For Food Service Manager Resume

The section contact information is important in your food service manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Telephone number

Work Experience in Your Food Service Manager Resume

The section work experience is an essential part of your food service manager resume. It’s the one thing the recruiter really cares about and pays the most attention to. This section, however, is not just a list of your previous food service manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular food service manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Food Service Manager resume experience can include:

• Strong computer skills is essential in this role
• Strong leadership skills and abitily to multi-task required
• Strong interpersonal and customer services skills are essential in this role
• Demonstrated experience and commitment to excellent customer service
• Instilling a Hospitality Culture to Ensure an Excellent Patient Experience
• Demonstrated experience managing EVS/Housekeeping function would be an asset

Education on a Food Service Manager Resume

Make sure to make education a priority on your food service manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your food service manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Food Service Manager Resume

When listing skills on your food service manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical food service manager skills:

• Communicate effectively with clients and support staff as well as respond effectively to changing demands is a key factor of this job
• Demonstrated ability to deal effectively with a wide variety of people with diverse backgrounds and skill levels
• Demonstrates appropriate communication skills for the urban and rural native community
• Strong communication and customer service skills desired
• Strong customer service and employee engagement skills required
• Excellent interpersonal, customer services and organizational skills required

List of Typical Experience For a Food Service Manager Resume

Experience for assistant food service manager resume.

• Strong customer service and computer skills are essential in this role
• Strong employee relations and leadership skills required
• Excellent computer skills are essential in this role
• Strong computer skills and financial acumen are essential in this role
• Strong communication and employee relations skills required
• Execute the corporate training plan for store staff and effectively conduct hands on training to ensure associate proficiency
• Maintain effective working relationships with other departments to provide a unified food service experience
• Multi-site experience and/or K-12 food service management experience

Experience For Retail Food Service Manager Resume

• Five (5) years management experience with three (3) years of functional experience
• Effectively address customers’ concerns and questions in a professional and timely manner
• Food service management experience required preferrably in a corporate dining setting
• Work is completed in a priority established by supervision or facility need
• Make skillful, controlled manipulations of small objects
• Valid OLCC and Food handlers Card required
• Supports Region Priorities and Platforms to Drive growth

Experience For Corporate Events & Food Service Manager Resume

• O Requires at least 1 year of experience in management role
• Retail food service management experience preferrably with Starbucks
• Retail food service management experience required
• Proven ability to drive sales and ability to motivate and engage employees
• Retail management experience in a food service industry required
• Healthcare food service experience required
• Retail food service management experience preferrably within a Starbucks operation
• Experience with Microsoft Office programs is essential in this role
• Previous retail food service management experience required

Experience For Restaurant / Food Service Manager Resume

• Demonstrated knowledge of food sanitation, safety codes, industry trends and practical business applications
• Operate a fiscally sound food service operation that provides quality and healthy meals for ISC customers
• Have a quick grasp on what needs to be done and demonstrates a desire to lead
• Finance, Loss Prevention, and HR experiences
• Food Service Management and experience required
• Food Service Retail Management experience required
• Front of the House food service management experience required
• Experience with HealthTouch or similar menu management software

Experience For Asst Food Service Manager, Non-supervisor Resume

• High volume food production management experience required
• Skill in the use and care of food preparation appliances and equipment
• Scheduling, training and performance management
• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display
• Prepare written documents in English conveying message or concept using correct grammar, sentence structure and spelling
• Knowledge of Adhering to brand standards, placing product orders and managing inventory levels is essential in this role
• Manage Food Production Areas of the dining operations (Patient Feeding, Cafeteria, Catering.)
• Manage Food Production Areas of the dining operations (Patient Feeding, Cafeteria, Food Court, Catering)

Experience For Food Service Manager, China Resume

• Manages marketing, merchandising, cash handling and brand standards
• Manage Food Production Areas of the dining operations (Cafe, Food Court, Patient Feeding and Catering)
• Responsible for overseeing cash handling procedures, which include: balancing cash floats, petty cash receipts and deposits
• Establish and maintaining electronic/paper purchasing, USDA and Food Service files, documentation and records
• Work with cleaning fluids and compounds and sanitizing agents
• Manage Front of House (Cafeteria, Food Court, Quick Service) dining and catering operations
• Manage Food Production Areas of the patient feeding and catering operations
• Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations and catering
• Manages purchasing, inventory, receiving, food cost, HACCP, and waste

Experience For Asst Food Service Manager Resume

• Perform manual labor including, lifting supplies and materials up to 40 lbs.
• General knowledge of word processing software and ability to learn new programs
• Implements detainee training programs for the food service department
• Make precise arm-hand positioning movements and maintains static arm-hand positions
• Clean equipment using appropriate materials
• Lift and move heavy and/or bulky objects weighing up to 50 lbs

Experience For Food Service Manager of Patient Services Resume

• Exhibit punctuality and consistent attendance, maintaining a 95% attendance rate
• Manages sales, menu planning, coordination and execution of catered events
• Manage Front of House dining operations
• This is a hands on working management position very involved in customer service
• Assists in balancing financial statements; responsible for all department margins
• Assist in developing food service program budgets and manage contract activities within established budgets
• Ensure employee training is accomplished in accordance with the contract
• Manage dining hall and kitchen personnel

Experience For Food Service Manager / Catering Manager Resume

• Manage Food Production Areas of the dining operations
• Manages purchasing, inventory, food budget, food safety and food waste
• Manage Front of the House of the dining operations (Cafeteria, Food Court)
• Weekend and evening availability required
• Responsible to meet and/or exceed food service and beverage performance and profitability goals according to corporate objectives
• Oversee the inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities
• Manage Front of House (Cafeteria and national brands) dining operations
• Manage the front of the house of the dining operation in conjunction with the Food Service Director
• Manage Front of House (Cafeteria) dining operations

Experience For ACS Food Service Manager Resume

• Plan, organize and implement daily and long term kitchen and dining room assignments
• Knowledge of restaurant operations including quantity food preparation techniques and procedures
• Assist in establishing food service regulations, procedures and standards
• Plan, organize and implement daily kitchen and dining room assignments
• Plan, organize, and direct the activities of employees

List of Typical Skills For a Food Service Manager Resume

Skills for assistant food service manager resume.

• Solid accounting and mathematical skills to maintain inventory, project service needs, complete service records, and control costs
• Demonstrated experience recruiting and retaining employees
• Experience with scheduling, recall procedures, and recruiting in a food service environment is required; experience in a unionized environment is an asset
• Demonstrated knowledge and experience managing a professional kitchen and dining environment
• Experience interacting with patrons and the ability to build and maintain strong relationships with customers
• Five years experience in a hotel restaurant or a free standing restaurant as an operational manager, to include supervisory experience
• Food service or restaurant management experience and banquet or catering experience required
• Experience in retail food safety, regulatory, quality assurance, food safety training or related food industry experience

Skills For Retail Food Service Manager Resume

• Strong culinary knowledge and cooking experience required
• Marketing, merchandising and cash handling experience required
• Purchasing, inventory and food cost experience required
• Prepare and serve nutritionally sound menus incorporating time saving production techniques, effective merchandising, and nutrition education activities
• Skill in supervising dining room set-up for service and designating lines and equipment to be used

Skills For Corporate Events & Food Service Manager Resume

• Experience managing, motivating and engaging a large workforce
• Lead, set an example, and promote excellent customer service by listening, interpreting, and clarifying
• Possess a valid Food Service Handling Certificate, which is to remain current during employment
• Skill in directing and managing the activities of a staff
• Skill in cooking and baking

Skills For Restaurant / Food Service Manager Resume

• Skill in managing staff and handling personnel issues
• Skill in the operation, cleaning and sanitizing of food service appliances and equipment
• Skill in supervising the preparation and serving of meals
• Previous management experience working in a residential dining facility in Higher Education
• Work-related cooking experience in a commercial, institutional, or restaurant setting
• Experience in a university, restaurant, or catering foodservice setting
• Experience at a supervisory or management level in an institutional dinning facility setting

Skills For Asst Food Service Manager, Non-supervisor Resume

• Experience utilizing computerized systems for inventory, ordering, and menus (e.g., CBORD, Computrition)
• Experience with overseeing cash handling operations
• Experience with payroll and scheduling staff using Kronos
• Possess a valid Food Service Handling Certificate
• Time management, organization and prioritization, and problem solving
• Skill in restaurant financial management and reporting
• Skill in instructing staff on safety rules and regulations, sanitary procedures, food preparation and the operation of food service equipment

Skills For Food Service Manager, China Resume

• Previous management experience working in restaurant
• Work-related instruction and or training experience
• Work-related food preparation and pre-preparation experience in a commercial, institutional, or restaurant setting
• Three (3) years of experience which includes supervising paid employees in a progressively responsible position
• Demonstrated proficient working knowledge of food safety programs, such as, ServeSafe and HACCP

Skills For Asst Food Service Manager Resume

• Experience supervising bargained for staff
• Demonstrated working knowledge in food service and sanitation regulations
• One year experience in a hotel restaurant or a free standing restaurant as an operational manager
• Demonstrate leadership of a team by ensuring cohesiveness with the unit and the client
• Experience managing a large employee base is essential in this role
• Experience managing national brands desired (Starbucks, etc.)

Skills For Food Service Manager of Patient Services Resume

• Experience with Customer Service Training
• Supervise a wide variety of staff members with diverse backgrounds and skill levels
• Managing, planning, setting up, outfitting, and budgeting a large food service operation
• Managing and training staff; organization, scheduling, and work assignment
• Catering sales, planning, coordination, rentals, staffing and execution of events
• Following written and oral instructions, communicating clearly with tact, accuracy and professionalism
• Working knowledge of nutrition and menu planning
• Scheduling and Payroll using Kronos
• Managing national brand standards including Subway and Starbucks

Skills For Food Service Manager / Catering Manager Resume

• Working knowledge of the business as well as has knowledge of the market
• Understanding of store finances and awareness of impact to business
• Manages front of the house dining operation including menu planning, marketing, merchandising and cash handling
• Manages catering including sales, menu planning, coordination, planning, staffing, and execution of events
• Manage catering planning, ordering, staffing and executing of events
• Oversees others and directly performs the planning, preparing, seasoning, and cooking of food, and trains and evaluates students to do the same
• Supervise a staff of 10-17 employees, including scheduling, hiring and counseling

Skills For ACS Food Service Manager Resume

• Management of marketing, merchandising, cash handling and reporting procedures
• Manage marketing, merchandising, cash handling and reporting procedures
• Execute financial commitments by analyzing, calculating, drafting, and auditing an annual budget
• Waste reduction and recycling that includes composting and re-sourcing food
• Of time moving and communicating; 30% of time sitting in meetings and at the computer. Some nights and weekend work required
• Manages marketing, merchandising and cash handling procedures
• Adhere to brand standards and manage the marketing, merchandising and cash handling operations

List of Typical Responsibilities For a Food Service Manager Resume

Responsibilities for assistant food service manager resume.

• Proficient skills in Microsoft Office with emphasis in Word and Excel
• Knowledge of and experience with safe food handling sanitaton and safety practices
• Experience and working knowledge in food service and sanitation regulations
• Experience in foodservice operations; restaurant, retail food outlet, food court, etc
• FOH experience in a full service restaurant

Responsibilities For Retail Food Service Manager Resume

• Two years experience in food service in which mass
• Two years supervisory experience in food
• Work experience in a high-volume food production operation serving at least 500 customers per meal
• Experience with food cost management is essential
• Experience managing inventory of food and supplies, and placing orders to maintain adequate levels of inventory
• Three to five years of foodservice management experience

Responsibilities For Corporate Events & Food Service Manager Resume

• Valid Serv-Safe Certificate
• Previous management experience within a food service operation
• Supervisory experience in food service industry
• Experience in food service operations
• Experience in the supervision of a food service operation, which included responsibility for inventory control, cost control, distribution, and sanitation
• Experience with “at risk” youth
• Work related experience with standards for food preparation, sanitation, and safety
• O Requires at least 4 years’ experience and 1-3 years in a management role

Responsibilities For Restaurant / Food Service Manager Resume

• Experience with LEAN principles and processes
• Two (2) years of institutional food service experience
• Manage marketing, merchandising and cash handling
• Manages marketing, merchandising and cash handling
• Manage marketing, merchandsing, and cash handling
• Develop and oversee special events by reviewing data from previous events, generating menus and diagrams, and executing the plan
• Assure employees are recording and verifying critical control points on all food produced in the kitchen and served in the dining room to meet HACCP standards
• Knowledge of restaurant operations including menu design, planning and costing

Responsibilities For Asst Food Service Manager, Non-supervisor Resume

• To have a working understanding of the contractual requirements
• Manage Front of House (Cafeteria, Coffee Kiosk and Catering) dining operations
• Works in conjunction with managers regarding attendance and staffing to achieve maximum results
• Performs a variety of audits and self-inspections including areas of cash handling, food safety/sanitation, job safety, and customer service
• Public health codes pertaining to sanitation, safety and food handling requirements
• Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions
• Ensure compliance to Aramark’s food safety, sanitation, and overall occupational workplace safety standards by maintaining a work environment where no one gets hurt
• Act as ServSafe certification trainer for front line associates as well as the trainer of Aramark’s enhanced food safety standards along with the support of the company’s third-party assurance partner and local health department
• Establish and maintain effective community relations through the component’s community outreach plan to educate and connect with parents and community leaders; coordinate activities and education within Community

Responsibilities For Food Service Manager, China Resume

• Participate in appropriate food service committee meetings, student focus groups and client’s Student Health Advisory Council (SHAC) activities. Present to various partners through meetings, formal presentation and or demonstration cooking
• Partner with the Region’s Culinary Center of Excellence Program; train employees on proper process and procedures to meet Culinary Center of Excellence standards and maintain accountability for excellence at all levels
• Assist Retail Operations Director in establishing & maintaining systems and procedures for the ordering, receiving, storing, preparing and serving of food & related products, as well as menu planning & development
• Support in all Dining Locations as requested
• Manage concessions during nights and weekend events
• Assists in hiring, discipline, and performance reviews
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met consistently. Communicates with building maintenance

Responsibilities For Asst Food Service Manager Resume

• Ensure that Aramark employee are correctly supervising inmates as the work in the kitchen
• Significant periods of time spent in a vehicle, traveling to accounts within assigned territory
• Manage the front of the house of the dining operation in conjuntion with the Food Service Director
• Achieves disciplined rate and margin management for accounts revenue and MC per customer according to plan
• To drive new initiatives within the catering department and lead on all change management processes required to continually improve the service
• Manage Front of House (Cafeterias, and Quick Service) dining operations
• Delegated authority to assume full responsibility for The Foundry dining center operations and staff in the absence of the General Manager

Responsibilities For Food Service Manager of Patient Services Resume

• Analyze and assure proper amounts of foods and supplies used are within normal operating limits by the use of the established menu management system
• Determine staffing levels based on customer demand and make adjustments to staff assignments
• Develop, implement, and verify daily, weekly, and monthly cleaning schedules to meet department guidelines
• Assists with catering events
• Manages culinary program in conjunction with company culinary and marketing team
• Maintains a positive working relationship with staff, client and production team

Responsibilities For Food Service Manager / Catering Manager Resume

• Creativity while not overseeing the attention to detail
• Manages food service budget including all food and equipment inventory. Produces various reports on operational efficiencie's, staff usage, as requested
• Take an active role in learning all essential functions of a manager
• Ensure count and control of all kitchen tools. Provide an accurate count of all control items at the beginning and end of each shift
• Communicate in English orally in a face-to-face, one-to-one, group and/or over the phone setting
• Develop recipes for quantity cooking and, as requested, for use by families
• Assist with daily food preperation, under Chef supervision

Responsibilities For ACS Food Service Manager Resume

• Responsible to manage, motivate, train and support hourly employees located at one site
• Compliance with California Wage & Hour
• Registered Dietician, or Exam ready for RD highly reccomended
• Maintain compliance with ARAMARK’s standards of operation, client contract and within ARAMARK’s Business Conduct Policy
• Train and coach new employees
• Implement improved quality control procedure
• Understand Core Mark’s product offering as relates to market demands. Provide input and make recommendations regarding product and program placement at the Pine State division of Core Mark

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Top 12 Food Service Manager Skills to Put on Your Resume

In the dynamic and demanding world of food service management, showcasing a robust set of skills on your resume can significantly enhance your marketability to potential employers. A well-crafted resume that highlights key competencies demonstrates your ability to excel in overseeing operations, ensuring customer satisfaction, and driving business success in the culinary industry.

Food Service Manager Skills

• Inventory Management
• POS Systems
• Customer Service
• Food Safety
• Staff Training
• Menu Planning
• Cost Control
• Microsoft Excel
• Conflict Resolution
• Quality Assurance
• Team Leadership

1. Inventory Management

Inventory management for a Food Service Manager involves tracking and controlling the food and supplies from purchase through use to ensure optimal stock levels, reduce waste, and manage costs effectively.

Why It's Important

Inventory management is crucial for a Food Service Manager as it ensures the optimal stock of ingredients for menu offerings, reduces waste, controls food costs, and maintains food quality, leading to increased profitability and customer satisfaction.

How to Improve Inventory Management Skills

Improving inventory management in the food service industry involves streamlining processes to reduce waste, save money, and ensure the freshness of ingredients. Here’s a concise guide to enhancing inventory management:

Implement a First-In, First-Out (FIFO) system - Ensure older stock is used before newer stock to maintain freshness and reduce waste. More on FIFO

Leverage Inventory Management Software - Utilize technology for accurate tracking, forecasting, and managing stock levels efficiently. Best Inventory Management Software

Conduct Regular Inventory Audits - Regular checks comparing actual stock to what’s in your system can identify discrepancies and areas for improvement. Inventory Audit Guide

Train Staff on Inventory Practices - Ensure all team members understand inventory procedures and the importance of accuracy. Effective Training Tips

Optimize Your Menu - Analyze which dishes perform well and which don’t, to streamline your offerings and reduce ingredient variety. Menu Optimization Strategies

Establish Good Relationships with Suppliers - Good communication can lead to better deals, fresher ingredients, and understanding in case of inventory issues. Supplier Relationship Management

Implementing these strategies can significantly improve inventory management in food service, leading to reduced costs, less waste, and better-quality offerings.

How to Display Inventory Management Skills on Your Resume

2. POS Systems

A POS system, short for Point of Sale system, is a digital platform used in food service management to manage sales, process transactions, track inventory, and analyze customer orders efficiently.

POS systems streamline operations by integrating order processing, inventory management, sales tracking, and customer data management, enhancing efficiency and customer service in food service management.

How to Improve POS Systems Skills

To improve POS systems in food service management, focus on these key areas:

Integration : Ensure your POS system seamlessly integrates with inventory, accounting software, and other management tools. Square is a good example of a system offering wide integration capabilities.

User-Friendliness : Choose a POS with an intuitive interface. This reduces training time and errors. Toast specializes in user-friendly designs for the food service industry.

Mobility : Opt for mobile or tablet-based POS systems to increase efficiency and improve customer service. Lightspeed offers flexible, mobile solutions.

Customization : The ability to customize menus, discounts, and loyalty programs is crucial. TouchBistro provides a highly customizable platform for restaurants.

Security : Ensure your POS system complies with PCI standards and offers data encryption to protect customer information. Shopify POS is known for its strong security measures.

Support and Training : Choose a provider that offers 24/7 support and comprehensive training materials. Square and Toast are renowned for their customer support.

Improving your POS system along these lines can significantly enhance operational efficiency, customer satisfaction, and overall business success in the food service sector.

How to Display POS Systems Skills on Your Resume

3. Customer Service

Customer service in the context of a Food Service Manager involves managing interactions with guests to ensure they have a satisfactory dining experience, addressing concerns, and fostering a welcoming environment.

Customer service in food service management is crucial because it directly affects customer satisfaction, repeat business, and word-of-mouth reputation, influencing the overall success and profitability of the establishment.

How to Improve Customer Service Skills

Improving customer service, especially for a Food Service Manager, involves several key strategies aimed at enhancing the overall customer experience. Here are concise steps to achieve this:

Train Your Staff : Ensure all team members understand the importance of customer service and are trained in communication, problem-solving, and product knowledge. National Restaurant Association

Feedback Loop : Implement a system to gather and act on customer feedback. Surveys, comment cards, or digital platforms can be effective. This feedback should inform service improvements. Harvard Business Review Guide

Personalize the Experience : Encourage staff to remember repeat customers and their preferences. Personal touches can significantly enhance the dining experience. Forbes - Personalization in Customer Service

Resolve Issues Promptly : Train your team to handle complaints and issues swiftly and effectively, ensuring the customer feels heard and valued. Inc. Magazine - Handling Customer Complaints

Leverage Technology : Utilize technology such as online ordering, reservation systems, and social media to improve convenience and engagement. Toast - Restaurant Technology Guide

Quality Control : Consistently monitor and improve the quality of food and service. Regularly review processes, menu items, and customer satisfaction to maintain high standards. FSR Magazine - Quality Control in Restaurants

By focusing on these areas, a Food Service Manager can significantly improve customer service, leading to higher satisfaction, repeat business, and positive word-of-mouth.

How to Display Customer Service Skills on Your Resume

4. Food Safety

Food safety encompasses the practices and protocols that ensure the food served is safe to eat, preventing foodborne illnesses by managing risks associated with food handling, preparation, and storage. For a Food Service Manager, it involves overseeing these practices to maintain a hygienic environment and ensure compliance with health regulations.

Food safety is crucial for a Food Service Manager because it ensures the health and well-being of customers, protects the establishment's reputation, and complies with legal regulations, thereby avoiding potential liability and financial losses.

How to Improve Food Safety Skills

Improving food safety in a food service environment involves implementing and strictly adhering to several key practices to ensure the health and safety of customers. Here are concise strategies with external resources for further reading:

Implement a Food Safety Plan: Develop and enforce a comprehensive food safety plan, including Hazard Analysis Critical Control Points (HACCP) to identify, evaluate, and control hazards. FDA on HACCP.

Employee Training: Regularly train staff on proper food handling, personal hygiene, and cleaning procedures. Continuous education on the latest food safety standards and regulations is crucial. ServSafe Training Programs .

Regular Health Inspections: Schedule frequent health inspections and audits to ensure compliance with local and national food safety regulations. Use these inspections as opportunities to improve practices. FDA Inspection Guide.

Temperature Control: Strictly monitor the temperatures of hot and cold foods to prevent bacterial growth. Implement and enforce proper storage, cooking, and holding temperatures. CDC on Temperature Control .

Cross-Contamination Prevention: Allocate specific equipment and surfaces to raw and cooked foods. Use color-coded utensils and cutting boards to minimize cross-contamination risks. FDA on Cross-Contamination.

Proper Sanitation: Maintain a clean and sanitized kitchen environment. Implement regular cleaning schedules for all areas, including surfaces, equipment, and utensils. EPA Disinfectants for Use Against SARS-CoV-2 .

Vendor Quality Assurance: Ensure all food suppliers and vendors comply with food safety standards. Conduct regular audits of their facilities and practices. FDA on Supplier Evaluation.

Allergen Management: Implement a system to manage and communicate food allergen information effectively, reducing the risk of allergic reactions among customers. Food Allergy Research & Education .

By focusing on these areas, food service managers can significantly enhance food safety in their establishments, ensuring the well-being of their customers and compliance with regulatory standards.

How to Display Food Safety Skills on Your Resume

5. Staff Training

Staff training, in the context of a Food Service Manager, involves instructing and educating employees on proper food handling, preparation, safety protocols, customer service, and operational procedures to ensure efficient, safe, and high-quality service in a food service establishment.

Staff training is crucial for a Food Service Manager because it ensures employees are knowledgeable about food safety, customer service, and operational procedures, leading to improved service quality, compliance with health regulations, and enhanced customer satisfaction.

How to Improve Staff Training Skills

Improving staff training in the food service industry involves a combination of clear communication, practical hands-on experience, and continuous education. Here are concise strategies:

Identify Needs: Assess your team's skills and knowledge to tailor the training program. National Restaurant Association provides insights on industry standards.

Interactive Training: Implement interactive training methods such as role-playing and hands-on demonstrations to enhance learning. ServSafe offers various training modules for food safety practices.

Use Technology: Leverage online training platforms for flexibility and accessibility. Platforms like Typsy offer courses specifically designed for the hospitality industry.

Feedback and Evaluation: Regularly solicit feedback from staff to improve training methods and address concerns. Continuous evaluation helps in personalizing future training.

Professional Development: Encourage continuous learning and professional growth by providing access to external courses and certifications. The Culinary Institute of America offers professional development opportunities.

Mentorship Programs: Pairing new employees with experienced staff for mentorship can facilitate practical learning and integration into your team culture.

By focusing on these strategies, food service managers can create an effective and engaging training program that not only meets the needs of their staff but also enhances the overall service quality of their establishment.

How to Display Staff Training Skills on Your Resume

6. Menu Planning

Menu planning in the context of a Food Service Manager involves the strategic selection and organization of dishes and recipes to be offered by a food establishment, taking into consideration factors such as nutritional balance, cost efficiency, customer preferences, and operational capabilities to ensure a diverse, appealing, and profitable menu.

Menu planning is crucial for a Food Service Manager because it ensures operational efficiency, cost control, customer satisfaction, and nutritional balance. It helps in managing inventory effectively, reducing waste, and aligning offerings with customer preferences and dietary needs, ultimately contributing to the profitability and reputation of the establishment.

How to Improve Menu Planning Skills

Improving menu planning involves several key steps focused on balancing nutrition, customer preferences, cost, and variety. Here are concise strategies for a Food Service Manager:

Understand Your Audience : Know the dietary preferences and restrictions of your customer base. This can involve collecting feedback directly or analyzing sales data.

Seasonality and Sustainability : Utilize seasonal ingredients to ensure freshness and reduce costs. Incorporating sustainable practices can also appeal to environmentally conscious consumers. Seasonal Food Guide offers a comprehensive guide to seasonal foods.

Cost Control : Optimize your menu for cost-effectiveness by using ingredients that can be utilized in multiple dishes. Food Cost Calculator can help in accurately pricing your dishes.

Nutritional Balance : Ensure your menu offers balanced nutritional options. Tools like MyPlate provide guidelines for healthy eating that can inform your menu design.

Menu Engineering : Analyze the profitability and popularity of dishes to create a balanced menu. Implementing a menu engineering strategy can maximize profits and customer satisfaction. MustHaveMenus offers resources for menu design and analysis.

Flexibility : Be prepared to adjust your menu based on customer feedback, ingredient availability, and trend shifts. This ensures your service remains competitive and responsive.

Training Staff : Ensure your staff is well-informed about the menu items, their ingredients, and preparation. This enhances the dining experience through better customer service.

By following these strategies and utilizing the suggested tools, a Food Service Manager can effectively improve menu planning, leading to increased customer satisfaction and operational efficiency.

How to Display Menu Planning Skills on Your Resume

7. Cost Control

Cost control in the context of a Food Service Manager involves the process of monitoring and managing expenses related to food, labor, and overhead to ensure profitability while maintaining quality and customer satisfaction.

Cost control is crucial for a Food Service Manager because it directly impacts profitability by minimizing expenses, ensuring efficient use of resources, and allowing competitive pricing, all while maintaining quality and customer satisfaction.

How to Improve Cost Control Skills

To improve cost control as a Food Service Manager, focus on the following strategies:

Inventory Management: Regularly track and monitor inventory to minimize waste and theft. Use First-In, First-Out (FIFO) method to ensure older stock is used first. WebstaurantStore provides insights on controlling food cost.

Portion Control: Standardize portion sizes to ensure consistent food quality and cost management. This also helps in forecasting future costs more accurately. The National Restaurant Association offers tips for controlling food costs.

Supplier Negotiations: Regularly review and negotiate with suppliers to get the best prices without compromising on quality. Building good relationships can also lead to discounts and better terms. Foodservice.com is a community where you can find discussions and tips on supplier management.

Energy Efficiency: Implement energy-saving practices and equipment to reduce utility bills. This includes efficient lighting, refrigeration, and cooking appliances. Energy Star has a list of energy-efficient food service equipment.

Menu Engineering: Analyze the profitability and popularity of menu items to adjust offerings accordingly. Focus on high-margin items and consider removing or reworking low-performing dishes. Toast provides a detailed guide on menu engineering.

Staff Training: Train staff on cost-saving practices, such as minimizing waste, proper food handling, and efficient service techniques. Educated employees can significantly reduce costs. ServSafe offers training and certification for food service professionals.

Preventive Maintenance: Regular maintenance of equipment prevents costly breakdowns and extends the lifespan of your assets. FSR Magazine shares tips on maintaining restaurant equipment.

Implementing these strategies effectively can lead to significant improvements in cost control for food service managers.

How to Display Cost Control Skills on Your Resume

8. Scheduling

Scheduling, in the context of a Food Service Manager, involves allocating shifts and work hours to employees in a way that ensures efficient operation of the food service establishment while meeting staff availability and labor regulations.

Scheduling is crucial for a Food Service Manager because it ensures the right staff levels to meet customer demand, optimizes workforce productivity, and helps control labor costs, directly impacting service quality and operational efficiency.

How to Improve Scheduling Skills

Improving scheduling in food service management involves optimizing staff allocation to meet demand, ensuring compliance with labor laws, and enhancing employee satisfaction. Follow these concise steps:

Forecast Demand: Use historical sales data to predict busy periods. Tools like 7shifts can help analyze past trends.

Employee Availability: Collect and regularly update your staff’s availability and preferences. Apps like When I Work facilitate this process.

Cross-Training: Train employees in multiple roles to increase flexibility in scheduling. This Harvard Business Review article on cross-training outlines its benefits.

Compliance: Stay informed about labor laws to ensure schedules are legal. The U.S. Department of Labor provides resources and guidelines.

Software Solutions: Utilize scheduling software for efficiency. Deputy and Schedulefly are popular among food service managers.

Feedback Loop: Regularly solicit feedback from your team regarding the scheduling process to identify and address issues promptly.

By strategically forecasting, leveraging technology, and maintaining open communication, you can significantly improve scheduling in your food service operation.

How to Display Scheduling Skills on Your Resume

9. Microsoft Excel

Microsoft Excel is a spreadsheet program used for data organization, analysis, and visualization, invaluable for a Food Service Manager in managing inventory, tracking sales, budgeting, and scheduling.

Microsoft Excel is important for a Food Service Manager because it enables efficient inventory tracking, budget management, sales analysis, and employee scheduling, ensuring operational efficiency and profitability.

How to Improve Microsoft Excel Skills

To enhance Microsoft Excel for a Food Service Manager:

Learn Excel Formulas : Master essential formulas like SUM, AVERAGE, and VLOOKUP to efficiently manage inventory and finances. Excel Formulas Tutorial .

Use PivotTables : PivotTables can help you summarize, analyze, explore, and present your data, making it easier to make informed decisions regarding menu costs and staff scheduling. PivotTable Guide .

Implement Excel Templates : Utilize or customize templates for inventory tracking, shift scheduling, and sales forecasting to streamline operations. Templates for Excel .

Excel Training Courses : Consider enrolling in online Excel courses specific to hospitality or food service management for more in-depth learning. Excel Training.

Data Visualization : Learn how to create charts and graphs in Excel to visualize sales trends, customer preferences, and other key metrics. Data Visualization Guide.

Excel Macros and VBA : Automate repetitive tasks like generating reports or updating menu prices by learning Macros and Visual Basic for Applications (VBA). Macros and VBA Tutorial .

Applying these strategies can significantly improve efficiency and data management for a Food Service Manager using Microsoft Excel.

How to Display Microsoft Excel Skills on Your Resume

10. Conflict Resolution

Conflict resolution in the context of a Food Service Manager involves identifying, addressing, and resolving disputes or disagreements within the team or between staff and customers, ensuring a positive and productive workplace and dining experience.

Conflict resolution is crucial for a Food Service Manager because it ensures a harmonious working environment, improves team collaboration, and enhances customer satisfaction by promptly addressing and resolving disputes among staff or with customers, thereby maintaining efficient service delivery and a positive dining experience.

How to Improve Conflict Resolution Skills

Improving conflict resolution, especially for a Food Service Manager, involves a few key strategies aimed at fostering effective communication, empathy, and problem-solving skills. Here’s a concise guide:

Active Listening : Ensure you fully understand all sides by listening carefully without interrupting. MindTools offers a great guide on honing active listening skills.

Empathy : Try to understand each person's perspective and feelings to build rapport. HelpGuide provides insights into empathic listening and understanding.

Clear Communication : Communicate your thoughts and solutions clearly and assertively. SkillsYouNeed has resources to improve assertiveness and clarity in communication.

Collaborative Problem-Solving : Work together to find a win-win solution. The Harvard Law School Program on Negotiation details strategies for collaborative problem-solving.

Mediation Skills : Sometimes, a neutral third party can help resolve conflicts more effectively. The American Management Association provides insights on the mediation process and its benefits.

Remember, the goal is not to win but to resolve the conflict in a way that respects all parties involved and maintains a positive working environment.

How to Display Conflict Resolution Skills on Your Resume

11. Quality Assurance

Quality Assurance in the context of a Food Service Manager involves ensuring that all food products meet legal standards and safety requirements, along with maintaining high quality in taste, presentation, and customer satisfaction through consistent monitoring and evaluation processes.

Quality Assurance is crucial in food service to ensure safety, meet regulatory standards, maintain customer trust, and uphold brand reputation by consistently delivering high-quality and safe food products.

How to Improve Quality Assurance Skills

To improve Quality Assurance (QA) as a Food Service Manager, focus on these key steps:

Implement Standard Operating Procedures (SOPs): Develop and enforce clear SOPs for every aspect of food handling, preparation, and service. CDC Guidelines can serve as a reference.

Staff Training: Regularly train staff on food safety, hygiene practices, and quality standards. Utilize resources from ServSafe for comprehensive training materials.

Supplier Quality Assurance: Ensure suppliers meet your quality standards by conducting audits and requiring certifications. The FDA's Supplier Evaluation Resources can guide you on how to evaluate suppliers.

Quality Audits: Conduct regular internal and external audits of your operations. The Global Food Safety Initiative (GFSI) provides standards for auditing food safety.

Customer Feedback: Actively seek and respond to customer feedback to identify areas for improvement. Tools like SurveyMonkey can facilitate gathering feedback efficiently.

Continuous Improvement: Adopt a culture of continuous improvement, using tools like Six Sigma or Lean management. This mindset ensures ongoing enhancement of your QA processes. ASQ’s Quality Resources can provide further insight into these methodologies.

By focusing on these areas, you can significantly enhance the quality assurance processes within your food service operation.

How to Display Quality Assurance Skills on Your Resume

12. Team Leadership

Team leadership, in the context of a Food Service Manager, involves guiding, coordinating, and motivating the restaurant's staff to ensure efficient operation, high-quality customer service, and achievement of business goals.

Team leadership is crucial for a Food Service Manager as it ensures efficient operations, high-quality service, and customer satisfaction by effectively coordinating team efforts, optimizing resource use, and maintaining a positive and productive work environment.

How to Improve Team Leadership Skills

Improving team leadership, especially for a Food Service Manager, involves focusing on communication, motivation, and continuous learning. Here are concise strategies:

Enhance Communication : Practice clear, concise communication. Conduct regular meetings and encourage feedback. Effective Communication Techniques .

Lead by Example : Demonstrate the work ethic, attitude, and behavior you expect from your team. Leadership by Example.

Empower Your Team : Delegate responsibilities to build trust and develop your team's skills. Empowering Your Team.

Offer Training and Development : Invest in your team's growth through training programs and career development opportunities. Investing in Employee Training.

Foster a Positive Work Environment : Create a culture of respect, inclusivity, and collaboration. Creating a Positive Work Environment.

Recognize and Reward : Acknowledge individual and team achievements. This motivates and reinforces desired behaviors. Employee Recognition .

By focusing on these areas, a Food Service Manager can effectively lead and inspire their team to achieve excellence.

How to Display Team Leadership Skills on Your Resume

Related Career Skills

• Food Services Manager
• Food Service Aide
• Food Service Assistant
• Food Service Director
• Food Service Specialist
• Food Service Supervisor

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Skill profile, food service manager, improve your resume's success rate by using these food service manager skills and keywords ..

• Hard Skills and Keywords for your Food Service Manager Resume
• ATS Scan : Compare Your Resume To These Skills
• Sample Resume Templates
• How To Add Skills
• Soft Skills for Food Service Manager Roles
• Food Service Manager More Resume Templates

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Frequently asked questions.

• 3. Effective Action Verbs for your Resume

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Looking for keywords for a specific job search for your job title here., © 2024 resume worded. all rights reserved., food service manager resume keywords and skills (hard skills).

Here are the keywords and skills that appear most frequently on recent Food Service Manager job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume. Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

• Food Safety
• Food & Beverage
• Menu Development
• Food Service Operations
• Inventory Management
• Restaurant Management
•  Find out what your resume's missing
• Food Preparation
• Food Service
• Food Quality
• Hospitality Management
• Food Industry
• Event Planning
• Customer Service
• Banquet Operations
• Event Management

Resume Skills: Event Management

• Cost Control
• Process Scheduling
• Vendor Management
• Guest Relations
• Risk Assessment
•  Match your resume to these skills

Resume Skills: Management

• Inventory Control
• Vendor Relationship Management
• Food Prep Supervision
• Staff Management
• Safety Compliance
• Quality Assurance
• Procedure Implementation

Resume Skills: Technical

• Point of Sale (POS) Systems
• Microsoft Office Suite
• Restaurant Management Software (Avero, Ctuit)
• MS Office (Excel, Word, PowerPoint)
• POS Systems
• Inventory Management Software

Resume Skills: Food Service

• Menu Planning
• Food Safety & Hygiene Practices
• Dietary Requirements Knowledge
• Food & Beverage Pairing

Resume Skills: Software Proficiency

• MS Office Suite
• Orca Inventory

Resume Skills: Sanitation & Safety

• Food Safety regulations
• Hazard Analysis Critical Control Points (HACCP)
• ServSafe practices

Resume Skills: Languages

Resume skills: operational.

• Supply Chain Management
• Procurement
• Food Product Stocking

Resume Skills: Customer Service

• Customer Relationship Management
• Conflict Resolution
• Customer Retention
• Feedback Management
• POS Systems Operations

Resume Skills: Leadership & Management

• Team Leadership
• Staff Training & Development
• Budget Oversight
• Workflow Planning

Resume Skills: Software

• Restaurant Management Software (TouchBistro, RM Monitor)
• Inventory Management Software (MarketMan, BlueCart)

Resume Skills: Food Safety & Sanitation

• Allergen Awareness
• Food Safety Certification (NSF)
• Sanitation (ServSafe, SQF)

Resume Skills: Financial

• Financial Reporting
• P&L Management

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency. Only include these technical skills or keywords into your resume if you actually have experience with them.

   Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Food Service Manager Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Food Service Manager Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences , education or skills section , like we've shown in the examples below. use the examples below as inspiration..

  Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Only include these technical skills or keywords into your resume if you actually have experience with them.

How do I add skills to a Food Service Manager resume?

Go through the Food Service Manager posting you're applying to, and identify hard skills the company is looking for. For example, skills like Catering, Cooking and Menu Development are possible skills. These are skills you should try to include on your resume.

Add other common skills from your industry - such as Food Safety, Food & Beverage and Restaurant Management - into your resume if they're relevant.

Incorporate skills - like Sanitation, Customer Service and Food Service - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

On Food Service Manager resumes, you should give specific accomplishments that involve you training others, whether that's in your team or other stakeholders.

Hiring managers often want to see evidence of leadership and management on a Food Service Manager resume, so try to include any examples of where you led a project or managed other people.

Try to add the exact job title, Food Service Manager, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Food Service Manager Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Food Service Manager job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Food Service Manager Soft Skills

Here are common soft skills that appear on Food Service Manager job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

• Culinary Skills

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

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Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example Customer Service Representative

An effective Description of the templates...

Download this resume template

When applying for a customer service role, it’s important to show the recruiter that you have the required skills and knowledge for the job. You should highlight work experience that is relevant for the role, like in the given resume, which includes three instances of past work experience in a customer service capacity. It’s okay if you don’t have over 8 years of experience in customer service -- you can also highlight your experience in your skills and in your education section.

Tips on why this template works

   strong action verbs and tangible results in customer support.

The first bullet of each section has a strong action verb accompanied by a measurable outcome, i.e. “exceeded sales target by 18%”, “achieved a 100% customer approval”, and “greeted 100+ daily guests”. These bullets clearly communicate that the applicant is not only well-versed in customer service, but that they can deliver results that are beneficial to the company. You should include as many numerical examples like these as you can, since hiring managers often skim resumes for such measures of proof.

   Education and skills related to customer support fields

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills. They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one. Try to list out all the qualities you can think of that a good customer service representative would have and highlight them in your resume. For example, this applicant highlights a very important skill -- communication -- showing that they received an M.S. in Communications and a Minor in Public Speaking. They also highlight their skill in Customer Satisfaction. What other customer service skills can you see that they highlight?

Resume Example Customer Service Manager

When applying for a customer service manager role, keep in mind what differentiates a manager from a representative. A customer service manager must not only be adept at prioritizing customer satisfaction and needs, but also at strategizing and implementing operational improvements to ensure a smooth and painless customer journey. They should be confident in leadership roles and understand how to manage and motivate a team of customer service representatives. This resume highlights the applicant’s experience in exactly those areas.

   Leadership-oriented work experience, essential for customer service managers

Customer service managers aren’t simply managing customers -- they’re also managing a team of representatives and ensuring that they function like a well-oiled machine. If you’re applying for a customer service manager level role, it’s important to call attention to your capacity for leading such a team. This applicant does so in the bullet points of their work experience and also includes quantifiable metrics, noting that they enhanced team performance and increased team efficacy rate by 15%, with higher job satisfaction reported amongst staff.

   Detailed bullet points with measurable results, using metrics core to customer support

When applying to a senior level role such as this one, you should make sure to convey the impact of your contributions in your work experience. This applicant has numeric metrics in practically every line of their work experience, with detailed descriptions of their role and responsibilities in organizing, enhancing, or facilitating customer satisfaction (e.g. providing 7 innovative ideas, 3 of which are implemented and successful; organized meetings...with a 95% success rate on new client projects)

Resume Example Customer Service Supervisor

A customer service supervisor plays a key role in the smooth and successful execution of customer service operations. Typically, a customer service supervisor is one level lower than a customer service manager, and with experience may eventually be promoted to that role. Thus, this job often includes some budding responsibilities that you might expect from a manager, including recruiting, training, and general involvement in the ongoing development of the customer service team.

   Includes management skills, core to customer support teams

Because a customer service supervisor involves a sizable amount of management and supervisory responsibilities, you should call out experiences you’ve had in the workplace where you have utilized such skills. Try to think of times in the past where you’ve demonstrated admirable leadership qualities, whether it’s coaching staff, ensuring employee satisfaction, or juggling multiple stakeholders in tricky situations. In this resume, the applicant highlights that they “coached, motivated and counselled staff of 30+ employees”.

   Promotions and awards demonstrate past success and track record

A great way to stand out from the crowd is to highlight your unique accomplishments and achievements. Perhaps you’ve been promoted ahead of the typical cycle at a role, or you’ve been recognized by your superiors for your superb work ethic and dedication. Any sort of award or outstanding advancement through an organization, even in non-customer service capacities, can communicate to the hiring manager that you’re a fantastic employee. In this template, the applicant notes such promotions and awards (e.g. Awarded ‘Employee of the Year’ consecutively for 2 years; Promoted after 8 months...ahead of schedule by 16 months).

Resume Example Entry Level Customer Service Representative

If you’re still taking classes as a student, or even if you just graduated, the recruiting world can be an intimidating place -- especially if you don’t have much work experience. Don’t worry! You can use this template to show recruiters that you have relevant experience in internships or clubs, and that you’re fully capable and skilled for the role.

   Put your education at the top for entry-level roles

You may notice that this resume template is quite different from the other templates in organization, with the education section found at the top. This is intentional, and quite common in many successful entry-level resumes. Since most students don’t have a wealth of experiences in the workplace, recruiters will look at your education section to understand your interests and your experience. Make sure to include your GPA and any honors you may have, along with relevant coursework that may be applicable to the role. You can also include any relevant certifications to show that you are someone who takes initiative to learn.

   Relevant experience, skills, and projects highlighting transferrable customer support skills

Even though it’s okay to not have experience in customer satisfaction specifically, it’s important to include as many areas where you have engaged in similar capacities. Create detailed bullet points of any internships you might have had, and include responsibilities and achievements that are directly applicable to a customer service role. You can do the same with your experiences in volunteering or with university projects. For example, this applicant calls out that they did an analysis to “understand customer sentiment and purchasing trends”.

Resume Example Field Service Technician

A field service technician is essentially a service technician who conducts field visits or dispatches. When your internet cable is broken, or your electrical/mechanical gadgets stop functioning, these are the people you call. They perform more customer-facing roles intended to improve customer satisfaction, maximize customer retention and increase margins. This field service technician resume example showcases the applicant's conversance with customer service. Their 10 years of experience essentially comes down to problem-solving in various customer-facing roles in the computer engineering sub-industry.

   Demonstrate growth in your service technician promotions

At this level, the candidate is probably looking to level up into more senior roles. This requires that they showcase leadership and initiative. For senior management roles, hiring managers prefer candidates that can coach and mentor others. So, show how you've been able to work cooperatively with other teams and the impact you've had on those teams.

   Use numbers to demonstrate the impact you had as a service technician

Most of the jobs conducted by service technicians fall in the SMART domain. One of their characteristic features is measurability. It's easy to measure the impact of their work. So, leverage the power of numbers, ratios, and percentages to demonstrate the effect of your work. Consider how this example demonstrates this: "Effectively maintained 50 copiers in 19 different locations in 3 months…." This candidate will create an impact.

Resume Example Environmental Service Technician

These professionals predominantly work in healthcare sectors where their job revolves around maintaining a clean and healthy environment. In some instances, they can undertake traditional janitorial duties as well as handling and disposing biological waste. They typically work under an environmental services supervisor or director. This environmental service technician resume focuses on the applicant's professional experience. It highlights their gradual rise from an entry-level janitor post to EST within four years. This applicant also has a solid educational background in environmental studies and is also a certified safety professional.

   Continuing education as an Environmental Service Technician

Probably the best way to catch that hiring manager's attention is by showing that you're continually bettering yourself as an environmental service technician. Skills development doesn't necessarily mean returning to college or university, though this is ideal. Signing up for volunteer opportunities can also signal your desire to acquire more skills and knowledge in your speciality.

   Use keywords aligned with environmental service technician jobs

Marketplace research that analyzed millions of resumes and job postings identified the most important keywords for environment service technician jobs. These are hospital, housekeeping, cleaning experience, manufacturing sanitation, customer service, disinfectant and mopping. If you don't have these skills yet, get them.

What hard skills should you include on a Food Service Manager resume?

On top Food Service Manager resumes, skills like Food Safety, Food & Beverage, Catering, Menu Development, Food Service Operations, Inventory Management, Restaurant Management and Cooking appear most often. Depending on the exact role you're applying to, skills like Food Service, Sanitation, Management, Hospitality Management and Customer Service can also be effective keywords to include on your resume.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume. It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters. Start targeting your resume

Most resumes get auto-rejected because of small, simple errors. These errors are easy to miss but can be costly in your job search. If you want to make sure your resume is error-free, upload it to Score My Resume for a free resume review. You'll get a score so you know where your resume stands, as well as actionable feedback to improve it. Get a free resume review

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Food Service Manager Resume Examples and Templates

This page provides you with Food Service Manager resume samples to use to create your own resume with our easy-to-use resume builder . Below you'll find our how-to section that will guide you through each section of a Food Service Manager resume.

What Do Hiring Managers Look for in a Food Service Manager Resume

• Proficient in overseeing and managing food service operations, ensuring quality food production and service.
• Strong knowledge of food safety regulations, hygiene standards, and kitchen management.
• Skilled in menu planning, inventory control, and cost management to optimize profitability.
• Ability to train and supervise food service staff, ensuring excellent customer service and adherence to protocols.
• Proficiency in maintaining compliance with health and safety regulations and promoting a positive dining experience for customers.

How to Write a Food Service Manager Resume?

To write a professional Food Service Manager resume, follow these steps:

• Select the right Food Service Manager resume template.
• Write a professional summary at the top explaining your Food Service Manager’s experience and achievements.
• Follow the STAR method while writing your Food Service Manager resume’s work experience. Show what you were responsible for and what you achieved as a Food Service Manager.
• List your top Food Service Manager skills in a separate skills section.

How to Write Your Food Service Manager Resume Header?

Write the perfect Food Service Manager resume header by:

• Adding your full name at the top of the header.
• Add a photo to your resume if you are applying for jobs outside of the US. For applying to jobs within the US, avoid adding photo to your resume header.
• Add your current Food Service Management position to the header to show relevance.
• Add your current city, your phone number and a professional email address.
• Finally, add a link to your portfolio to the Food Service Manager resume header. If there’s no portfolio link to add, consider adding a link to your LinkedIn profile instead.
• Bad Food Service Manager Resume Example - Header Section

Belinda 19 Adams Street Lorain, OH 44052 Marital Status: Married, email: [email protected]

• Good Food Service Manager Resume Example - Header Section

Belinda Thompson, Lorain, OH, Phone number: +1-555-555-5555, Link: linkedin/in/johndoe

Make sure to add a professional looking email address while writing your resume header. Let’s assume your name is John Doe - here is a formula you can use to create email addresses:

• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]
• [email protected] - [email protected]

For a Food Service Manager email, we recommend you either go with a custom domain name ( [email protected] ) or select a very reputed email provider (Gmail or Outlook).

How to Write a Professional Food Service Manager Resume Summary?

Use this template to write the best Food Service Manager resume summary: Food Service Manager with [number of years] experience of [top 2-3 skills]. Achieved [top achievement]. Expert at [X], [Y] and [Z].

How to Write a Food Service Manager Resume Experience Section?

Here’s how you can write a job winning Food Service Manager resume experience section:

• Write your Food Service Manager work experience in a reverse chronological order.
• Use bullets instead of paragraphs to explain your Food Service Manager work experience.
• While describing your work experience focus on highlighting what you did and the impact you made (you can use numbers to describe your success as a Food Service Manager).
• Use action verbs in your bullet points.

Assistant Food Service Manager Resume Example

Assistant Food Service Manager

• Maintained high standards of work to ensure quality and consistency in food preparation and presentation.
• Kept detailed records of inventory, food orders, and other important information to track performance and make informed decisions.
• Ensured strict adherence to sanitation and safety standards in the kitchen to provide a safe environment for staff and customers.
• Properly stored food items following best practices to maintain freshness and prevent spoilage.
• Implemented new strategies and marketing approaches to expand the customer base and attract new clients, thereby increasing revenue and market reach.

Food Service Manager Resume Example

Food Service Manager

• Planned menus, ordered food, and efficiently managed inventory to meet the needs of the facility and its customers.
• Monitored financial transactions and adhered to budget limitations to maintain financial efficiency.
• Implemented and maintained health and safety standards, utilizing ServSafe and HAACP protocols to ensure food safety and sanitation.
• Coordinated equipment maintenance, repairs, waste removal, and pest control to keep the facilities running smoothly.
• Addressed and resolved customer complaints in a prompt and satisfactory manner to ensure customer satisfaction.
• Implemented training and development programs for foodservice team members to ensure they adhered to company policies and service standards.
• Successfully reduced expenses by closely monitoring inventory, purchasing, and resource allocation, leading to more cost-effective food offerings.
• Ensured high-quality and cost-effective food options by efficiently coordinating and supervising kitchen operations.
• Controlled inventory costs by accurately forecasting demand and keeping supplies at optimal levels.
• Conducted weekly inventory counts to maintain accurate records of food and beverage supplies.
• Ensured compliance with regulatory requirements for safe food handling and sanitation to maintain a safe and hygienic environment.
• Managed the scheduling and receiving of food and beverage shipments, inspecting and verifying product quality and quantity.
• Improved team knowledge and skills through training in proper procedures and service standards.
• Maintained high customer satisfaction through effective conflict resolution skills and adequate employee coverage to meet customer demands.
• Created and designed comprehensive lesson plans and curriculum, ensuring they were accurate and effective for the subject matter or specific training needs.
• Adapted and modified existing curriculum to align with personal training style and cater to individual student needs.
• Held the position of Food Services Training Manager, overseeing six trainees to ensure the delivery of accurate and valuable instruction.
• Coordinated training schedules for 27 personnel to ensure efficient and timely training sessions.
• Prepared quarterly reports for client presentation and also weekly financial reviews.
• Managed P&L and yearly budget in corporate dining account with achieved financial goals.
• Ensured that the HACCP procedures were followed and maintained for state and third-party inspections.
• Created strategies designed to motivate the management team for overall customer satisfaction.
• Maintained excellent relationships with the customer, guest, and clients as well as other departments.
• Communicated with the staff and managers to ensure food programs reflected the vision of the company.

Food Service manager Resume Example

Food Service manager

• Managed and accounted for large amounts of cash during daily store operations.
• Oversaw and supervised shifts, ensuring smooth store operations and adherence to company standards.
• Assisted in store advertising efforts to attract customers and boost sales.
• Maintained and enforced store procedures and standards to ensure a high level of efficiency and service.
• Ensured compliance with food safety regulations and implemented proper food handling practices.
• Handled ledger and data entry tasks to maintain accurate financial records.
• Provided excellent customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction.

Top Food Service Manager Resume Skills for 2023

• Food safety and sanitation regulations
• Menu planning and development
• Inventory management
• Budgeting and financial management
• Food cost control
• Purchasing and vendor management
• Staff scheduling and management
• Training and development of food service staff
• Customer service and guest satisfaction
• Quality control and assurance
• Food preparation and cooking techniques
• Kitchen equipment operation and maintenance
• Compliance with health and safety standards
• Menu pricing and profitability analysis
• Food portioning and waste reduction
• Allergen management and dietary restrictions
• Menu labeling and nutritional information
• Food presentation and garnishing
• HACCP (Hazard Analysis and Critical Control Points)
• Food handling and storage practices
• Menu adaptation for special events or promotions
• Food service technology and POS systems
• Beverage service and bartending (if applicable)
• Catering and event planning (if applicable)
• Team leadership and supervision
• Conflict resolution and problem-solving
• Communication and coordination with kitchen and front-of-house staff
• Time management and multitasking
• Interpersonal skills for customer interactions
• Food trends and industry knowledge
• Cost-effective menu engineering
• Analyzing sales and revenue reports
• Health department inspections and compliance
• Training on food safety and handling practices
• Staff recruitment and hiring
• Employee performance evaluations
• Food service staff motivation and morale building
• Food service regulations and licensing
• Food service hygiene and cleanliness
• Creating and implementing standard operating procedures (SOPs)
• Marketing and promotion of food service offerings
• Social media management for food service promotions
• Guest feedback and response management
• Vendor negotiation and contract management
• Compliance with labor laws and employment regulations
• Problem-solving during busy service hours
• Knowledge of different cuisines and dietary preferences
• Food service analytics and data analysis

How Long Should my Food Service Manager Resume be?

Your Food Service Manager resume length should be less than one or two pages maximum. Unless you have more than 25 years of experience, any resume that’s more than two pages would appear to be too long and risk getting rejected.

On an average, for Food Service Manager, we see most resumes have a length of 2. And, that’s why we advise you to keep the resume length appropriate to not get rejected.

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Top Food Service Skills to List on Your Resume

Here are the top ways to show your Food Service skills on your resume. Find out relevant Food Service keywords and phrases and build your resume today.

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In This Guide:

Top food service skills for your resume, most popular hard food service skills for your resume in 2022, how to list food service skills on resume, where to include food service skills on your resume, showcase your food service skills in the skills section of your resume, how to match your skills to the job position, related resume examples with food service resume skills, key takeaways.

The foodservice industry is one of the biggest employers in the world. Only in the US, it employed more than 15 million workers in 2020. This constitutes about 10% of the overall workforce in the country ( source: National Restaurant Association). The global foodservice market is estimated to be 3.5 trillion USD in 2020. The situation changed due to the Pandemic but the world is recovering. More than ever it is important to know how to demonstrate your food service skills on your resume . These skills were and will be among the most in-demand human resources skills in 2022.

In this article you will learn:

• What are the top foodservice skills to list on your resume?
• A detailed look at important hard and soft food service skills
• How and where to list food service skills on a resume?
• Should you adjust your resume to each job advert?
• Key conclusions

The food service industry is a collective term for businesses that prepare and serve meals outside of the home. It has many different types of businesses under its umbrella but the most popular one is the restaurant. Some positions in this industry have a lower threshold of minimal skills but others require more knowledge. In general, the jobs in the industry are in service, kitchen, inventory supply and control, cleaning, and marketing departments. The last two departments are typical for any organization, so we will focus only on the first three.

Kitchen / Cooking skills

If you want to work in a kitchen you will need some serious technical skills unless you want to peel potatoes all day long. Here is a list of the most essential skills you will need in a kitchen.

• Knife Skills: Cutting in a professional kitchen requires training. It is important to know what knife to use for each occasion and how to hold it and use it. How to avoid injury and how to maintain the sharpness of the tool. Each kitchen worker that takes the job seriously owns a set of expensive knives. It is also important to learn how to use a knife safely and how to avoid accidents.

Here is an example of listing knife skills on your resume’s skills section:

Excellent chopping, dicing, slicing, and carving skills

• Making Stocks and Sauces: Making good stocks and french mother sauces is a cornerstone of cooking. This is an important part of the training of each cook. Stocks are used daily in the kitchen. Learning to make sauces is a bit more complex but if you want to be a good cook you have no way around it.

Here is how this skill is demonstrated in the Education section of a Cook’s resume:

Extra classes in preparing stocks and sauces

Work with Meat and Fish:

Working with meat and fish is a very responsible task. You have to know how to clean it, check it for freshness, and store it. Cooking meat and fish requires you to know the different types of meat and fish and the techniques that you can use to prepare them.

An example how this skill is listed in the Job Experience section of a Prep-Cook :

Cut and sliced meat, poultry and seafood to prepare for representatives of the US Parliament

• Vegetables and Fruits: Working with them requires technical knowledge of the different types of fruits and vegetables and their qualities. You have to know how to select them, how to wash them and how to preserve them. You also need to know if some of them can cause allergies. You need to know how long and at what temperature to cook them for the desired result. Cooking vegetables is very important because vegetarian food is popular. Vegetables are not just a side dish anymore but the main course.

Here is how this skill looks in the Skills section of a Cook specializing in vegetarian dishes:

Focusing on vegetarian dishes

• Work with Dough: Another important aspect of the cook’s training. Each cook has to know how to prepare bread from scratch. This is especially important for pastry chefs. There are different types of flour, baking techniques and equipment, and the cooks need to be familiar with them.

Here is how this skill looks in the Job Experience section of a Senior Bakery Specialist :

Responsible for the bakery development for teams located in Poland, Russia, Turkey, South Africa, Germany, England, France, Sweden, Iran, Austria and Saudi Arabia

• Safety and Sanitation: Each restaurant kitchen has to correspond with certain safety and sanitation requirements. This is usually controlled by government agencies. There are also different management and certifying programs that can be implemented in the kitchen. Each employee is instructed and trained to follow all rules and regulations. Additionally, washing and cleaning food is part of the core training of the cook.

Here is an example of this skill listed in the Job Experience section of a Line Cook :

Ensured quality and safety of over 100 ingredients prior to preparation

• Menu and inventory: The cook needs to know all the ingredients, product quantity, cooking time, and steps to prepare each recipe from the menu. They should also know what ingredients could cause allergies.

Here is an example how a Kitchen manager listed this skill on his resume in the Job Experience section:

Ran day-to-day operations of all menu items, daily specials, and ordering/receiving

• Kitchen management: The hierarchy in a well-organized kitchen resembles the military. The kitchen is divided into departments that take care of starters and salads, main dishes, pastry, etc. Each of these departments has supervisors called sous chefs. Sous chefs answer to the chef who is the master of the kitchen. The chef and the sous chefs plan the menu and the mise en place each day. They work closely with the Purchasing / Inventory supply manager and also organize the day-to-day work in the kitchen.

Here is how this skill looks in the Job Experience section of a Fast Food Team Leader :

Guided and trained about 5-7 crew members

Service skills

Another important aspect of the foodservice industry is the service. People would care more for the quality of the food than for the service but service is also crucial. It is part of the whole experience. In restaurants that are not self-service, the waiting staff is the link between the kitchen and the guests. These employees are also called “front of house” workers.

• Safety and Sanitation: Waiters need to know how to handle the plates with food. They should not cross the path of the dirty plates with the clean ones. They need to be aware of hot plates to avoid burning. Waiters are expected to maintain high hygiene standards at the workstations. Their appearance needs to be perfect in terms of facial hair, clothing and shoes, jewelry, etc.

Here is how a Food Service Manager mentiones this skill in the Skills section of his resume:

Knowledge of Food Safety

• Table setting: The front-of-the-house staff must be familiar with the table setting standards. They have to set the table using a napkin to avoid touching cutlery with bare hands. The staff must know how to arrange the glasses, plates, cutlery, napkins, seasoning sets, candles, etc. The waiters also need to learn how and when to change the tablecloths.

Here is how an assistant waiter lists his knowledge of table setting:

Responsible for table setting following 5-star restaurant standard

• Menu knowledge: Each waiter is expected to know the menu items. They need to know what ingredients each item has and how long it takes to prepare. The front-of-the-house staff should recommend dishes, drinks, and desserts. They need to establish contact with the guest, make small talk and learn about their taste in order to make suggestions. They also need to know if something from the menu is not available. To achieve this they need to go to the kitchen and ask at the beginning of their shift. Waiters that specialize in wine selection are called sommeliers and have higher status and income.

Here is how a Food Service Worker indicates the importance of knowing the menu in his Job Experience section:

Memorized 50+ item food menu

• Order processing software: Front-of-the-house staff is responsible for processing orders. This means that they should take the order from the guest and then enter the data into the system. This has a double function. The kitchen gets notified about the order and starts preparing it and a record of the guest’s consumption is created. When the guest requests the check the waiter prints out the record that contains each individual item and the total amount. The waiter needs to know how to work with this system and also how to process cash, bank checks, and bank cards.

Here is how a waiter talks about this skill in the Job Experience section:

Cash handling (including EFTPOS)

• Wine and Cheese knowledge: Waiters with extensive knowledge about wine and cheese are called sommeliers. In some bigger restaurants, the sommelier's only task is to recommend a wine to the guests. They make this based on the guest’s personal preferences and the dishes they ordered.

Here is how an experienced Sommelier backs up his claims:

Graduated special 12-month course in wine selection in Bordeaux in the top 3 of the class

• Service etiquette: The waiting staff needs to know how to serve the dishes. Basically, this is the sequence of the process and the way to approach the table and serve the dishes. They also need to know how to take care of the guests and be available for requests without being too intrusive. The staff needs to know how to make small talk and respect the personal space of the guest. They also need to know when and how to take away empty plates and glasses.

Here is how Assistant Restaurant Manager assures that he knows service etiquette:

Completed a service etiquette class in the top 10%

• Processing reservations: The front-of-the-house staff needs to be trained to pick up the phone of the restaurant. They need to be able to discuss a reservation and enter it into the system. They also need to be able to offer proactive flexible solutions for the guests in case the restaurant can not accommodate a visit at the desired time and day.

Here is how a waitress list her experience to take reservations in the Job Experience section:

Welcoming customers and taking reservations

• Front-of-house management: The front-of-the-house management is responsible for scheduling, training, and controlling the waiting staff. The manager coordinates the day-to-day activities with the chef. He is also responsible for conflict resolution with guests and staff. The front-of-the-house manager is usually the one who exercises financial control on the accountability of each waiter at the end of the shift.

Here is how F&B manager describes part of his duties in the Job Experience section of his resume:

Human Resource Responsibility: develop, appraise, and discipline staff following company procedures

Inventory Supply and Control skills

In smaller restaurants, this position is usually fulfilled by the restaurant manager/chef or F&B manager. In bigger establishments, there is a dedicated person who is responsible for supplying quality products.

• Inventory Management: The inventory manager is responsible for controlling product availability. He or she works closely with the chef and orders new products or re-supplies products that have lower availability based on consumption forecasts. The inventory manager also keeps count of the product quality as a measure to prevent theft and enforce accountability.

Here is how F&B manager talks about inventory control in his Job Experience Section:

Manage inventory levels daily and participate in monthly inventory procedures

• Product quality control: The inventory manager is also responsible for quality control on product arrival. He or she also controls the quality of the perishable goods in the storage and implements the FIFA system.

Here is how a Kitchen Manager talks about this skill:

Played key role in implementation of ordering/inventory system

• Cost of Goods Sold: The inventory manager together with the chef makes sure to calculate the cost of each recipe and prepares reports for the ROI.

Here is how Inventory Manager lists this skill:

Prepared monthly reports about COGS, ROI and improvement plan

Top soft skills for food service industry positions

The soft skills of the employees are very important for every organization but they are of vital importance in the good service industry. The reason for this is that this industry offers the added value of convenience and pleasant experience through the service it provides.

A big part of this experience comes through the quality of the food but the rest of it is from the atmosphere at the front of the house and the attitude and service quality of the waiting staff.

In the following section, we will concentrate on the unique side of the restaurant that is characterized by the soft skills of its waiting staff.

A small remark. In some restaurants with specific setups, there is also kitchen staff that interacts with and serves the food to the guests. There are also restaurants with a show cooking setups where the cooks and the cooking process are the main attraction.

• Excellent communication skills: The waiting staff needs to know how to meet and greet the guests. They must be trained to make the guest feel comfortable. Speaking foreign languages is also highly appreciated in the restaurant industry as some guests will be foreign tourists. There is also a technical side of communication. Everything needs to be clear when the waiter takes the order and there is a procedure to make sure there are no mistakes.

Here is how a Hospitality manager talks about this skill in his Strenghts section:

Listen attentively, speak candidly, and treat others respectfully.

• Ability to work under pressure: One of the typical challenges in the food service business is that all guests arrive at once. There is always rush hour at lunch and dinner. The waiter needs to maintain concentration as the guests arrive and to take and process their orders as fast as possible.

Here is how an assistant F&B manager demonstrates he can work under pressure:

Assistant manager for busy 160 seater breakfast room and 371 rooms, hour Room Service

• Problem-solving and conflict management skills: The environment in a restaurant is often explosive. There are conflicts with co-workers and sometimes there are angry customers. This is due to the hectic nature of the work and the limited amount of time for service. The front-of-the-house staff has to know how to resolve conflicts and how to approach dissatisfied guests.

Here is how Front of House Manager demonstrates conflic resolution skills:

Acted as a liaison between staff, General Manager, Owner, and customers to mitigate tense situations

• Positive attitude: Attitude shows. If the waiter has a negative attitude the guest does not feel welcome. There is a statistic that confirms a very small number of guests actually complain when there is a problem. Most of them leave and never come back. The waiter needs to be approachable so that if there is a problem the guest should not hesitate to express his or her concerns.

Here is how a busser demonstrates positive attitude in his Job Experience section:

Making sure that all the guests feel comfortable and satisfied during their stay.

• Attention to detail: The staff needs to be able to notice things. Especially the body language of the guests. They need to pay attention to their surroundings and be ready to react. Recognizing when the guest needs them is important. They also need to be able to notice irregularities with the dishes, the table setting, or the restaurant hall.

Here is how Reservations Manager lists this skill in his Strengths section:

Dedicated to completion of tasks in a timely manner and with regard to quality.

• Emotional intelligence and self-awareness: The experienced waiting staff has emotional intelligence skills. They can put themselves in the shoes of the guests and understand what troubles them. This makes conflict avoidance and resolution much easier. They also have a good orientation of the surroundings, and know what is expected of them.

Here is how a Restaurant Operations Manager presents this skill in his Strenghs section:

Aware of the social expectations of the working place and team interaction dynamics.

• **Teamwork: **Teamwork is very important in the restaurant business. It helps avoid conflict in a highly stressful and demanding environment. It is also impossible to accomplish some tasks without physical help from a teammate. For example moving tables and inventory, setting tablecloths, or serving dishes for more than two guests at once as per etiquette. You need your colleagues’ help with all this.

Here is how a waiter proves that he is a teamplayer in his Job Experience section:

Often took 14-hour shifts to cover for colleagues

• Speed of work: The specifics of the food service industry is that it has rush hours. You need to be really fast during these hours. You need to think fast and act fast. This is just a requirement. If you look for a relaxed work environment then this job is not suitable for you.

Here is how a Cashier mentiones his speed of work:

Served needs of more than 100 customers in busy environment

• **Analytical thinking skills: **Experience, observation, and analysis can help identify and prevent a problem. This is a skill that takes time to develop. People who are naturally observant are much better at it. This skill is highly appreciated by employers because it saves a lot of money and nerves.

Here is how a Food Service Manager proves that he has analytical thinking skills:

Reduced location labor cost by 4.8% by adjusting staffing based on forecasted customers and employee strengths to ensure optimal and efficient production.

If you are a recruiter you have certain expectations of how information should be presented to you. There are industry standards and common sense that need to be followed. How you follow them sets you apart from the crowd.

Make sure the skills you list are relevant to the position

The recruiter only has a few seconds to determine if your resume is worth further reading. You do not want to overwhelm him or her by listing all the skills you have. What you need to do is list only relevant skills for the position. In this way, you do not take a risk of your skills being watered down. This also shows diligence and respect for the work of the recruiter. It also shows that you took the time to actually read the job posting and responded accordingly.

Provide concrete examples with numbers

Your list of skills is just words. To make them mean something you need to back them up with numbers. Soft skills are subjective. Numbers are not. So, for example when you speak about your speed of work you can mention the capacity of your station. If you were a restaurant manager you need to say how many people you managed. If you were good at selling expensive wine you can mention what percentage of sales were done by you. Just think about how you can make some numbers work for you when you list skills on your resume.

Be specific

As mentioned earlier if you want to be different from the rest you need to have a focus. So, for example, if you apply for a job at a vegetarian restaurant as a cook you can focus on your training related to working with fruits and vegetables. Just give them what they want. Read the job posting and be specific.

In the header section of your resume

The header is the first thing the recruiters will see. In this section, there is mainly contact information but just below your name, you can make a statement in the form of a resume headline that showcases the most valuable of your skills. The resume headline or also called resume title is a short phrase that is the essence of who you are.

In the following example, you can see how the candidate emphasizes his “vegetarian cooking skills”.

Communicating your food service skills in the summary section

The resume Summary section is a very important one. As a part of the resume header this section always gets attention. It is in your best interest to use this opportunity and to present the most important information there.

Here is an example from our Food Service Resume Guide :

Showcasing your food service resume skills in your experience bullet points

The Job Experience Section is the essence of the resume. The most important information for the recruiter is there. As far as skills are concerned this section plays a supportive function for the Skills section by showing not just stating your skills.

The following example is from: Food Service Resume: Examples, Writing Tips and Templates Guide

• • Increased clients retention by 10% via updating customer service procedures
• • Worked with 2 teams to increase food sales by 23%
• • Guaranteed food quality and 100% customer satisfaction by auditing menu items and food service performance
• • Managed and grew a $2m branded food portfolio by 7%

The Skills section is the actual section where you can list your skills. Make sure to somehow include this section in the first one-third of the document. You can use a two-column format for this. Make sure to include relevant skills that respond to the job posting requirements.

One of the most successful moves you can learn is to match your skills to the job posting. To do this you need a bit of research. Visit the company’s website, read through their brochures, marketing materials, social media profiles, etc. Study their mission and vision. Make notes of all things distinguishing them. Copy all keywords, phrases, and specific expressions they use.

The next step is to read through the job posting carefully and to write down all the keywords and action verbs you see there.

Next, you will need to adjust, rewrite, paraphrase or use synonyms on your resume that will match your notes.

In this way your resume will already be written in their own language, it will look like a part of their own system of values and beliefs and it will feature exactly what they look for. There is a chance the recruiter will think right away that you are an excellent fit for his or her company.

In the following list, you will find resume examples. They can give you an idea of what is expected of you when you apply for a position in the food service industry. It is a very specific industry with a lot of requirements, so make sure to read through them and be prepared.

• Match your skills to the job posting. Research your desired employer well. Read through their documents. Study the language they use in the job posting. Use all this when adjusting your resume. Make it look like their internal communication. Concentrate on keywords and phrases they use to present your skills.
• Focus and be relevant. Make sure to present all important information in the first ⅓ of the resume. This is the part of the document that will get the most attention during all ten seconds you will get. This is why you have to decide what to include and what not. Be relevant. Include only the information that corresponds to what they look for. In this way, it will not be watered down by everything else.
• Back up your claims. When you list your skills and achievements you will have to back them up with additional information usually presented in the Summary, Education, and Work Experience sections. Be specific and try to use numbers and percentages.

• Resume Skills

How To Answer the “Why Are You Applying For This Position” Interview Question

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Food Service Manager skills for your resume and career

A food service manager's hard skills include customer service, sanitation standards, and cleanliness. They also maintain kitchen equipment and handle food handling, as well as oversee inventory management and food production. They must also have basic math skills, train employees, and ensure quality control.

Food service managers also require soft skills, including providing supervision and maintaining customer satisfaction. They must also engage with their employees and ensure cost control. They need to have outstanding communication skills, as they interact with patients and vendors, and manage schedules and inventory. They also must be able to solve problems and maintain high standards of sanitation and safety.

15 food service manager skills for your resume and career

1. customer service.

Customer service is the act of providing support and assistance to customers. Food service managers use customer service by maintaining top-notch customer service, maximizing sales, and delivering excellent and timely customer service. They also train and supervise staff members to provide outstanding customer service, monitor customer service and day-to-day responsibilities, and support all customer service and employee engagement initiatives.

• Specialized in maintaining top-notch customer service, various accounting functions, accurate inventory and stock level management.
• Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.

2. Sanitation Standards

Sanitation standards are the regulations and guidelines that ensure the cleanliness and safety of food and food service environments. Food service managers use these standards to maintain a high level of quality throughout their areas of responsibility. They enforce strict sanitation standards, monitor compliance, and instruct employees in proper food handling and cleaning protocols. These standards are enforced to ensure quality control measures are met and to prevent the risk of foodborne illness.

• Maintained safety and sanitation standards at a high level throughout areas of responsibility to comply with all regulatory agencies.
• Managed sterilization daily of all serving items used for serving and measuring food amounts and ensured sanitation standards.

3. Cleanliness

Cleanliness is the condition of being free from dirt or impurities. Food service managers use cleanliness to maintain a healthy and safe environment for customers and employees. They ensure that the kitchen and storage areas are clean and sanitized, and they enforce health and safety codes and regulations. They also supervise the handling, preparation, and storage of food, and maintain equipment and records. In addition, they manage the dining room, ensuring that it is kept clean and free of trash.

• Maintained cafeteria and kitchen cleanliness according to health department standards.
• Co-developed new standards for cleanliness and food preparation.

4. Patients

Patients are people who receive healthcare from a medical professional. Food service managers use patients by conducting nutritional screenings, assessments, and interviews. They also provide education and encouragement to patients to help them follow diets that promote optimal health. Additionally, they develop menus that meet the dietary needs of patients and provide nutritional counseling.

• Performed comprehensive nutritional screenings and assessments, collected and documented relevant data, interviewed, educated, and monitored patients
• Establish and enforce nutritional standards for dining establishments based on accepted dietary restrictions of patients.

5. Kitchen Equipment

Kitchen equipment includes tools and machines that are used to prepare and serve food. Food service managers use kitchen equipment daily by performing preventive maintenance and general housekeeping duties, purchasing new equipment to improve efficiency and safety, and training staff on how to properly use equipment. They also order and maintain supplies, including equipment, and ensure that the equipment is properly cleaned and cared for.

• Participated in preparation of menu items per standardized recipes using a variety of kitchen equipment.
• Performed preventive maintenance and general housekeeping duties on cafeteria and field kitchen equipment.

6. Food Handling

Food handling refers to the proper handling and preparation of food to ensure safety and quality. Food service managers use food handling to maintain sanitation practices and follow health regulations. They supervise staff to ensure proper food handling, cooking, and storage procedures. They also train their team on food handling techniques and monitor food safety guidelines.

• Maintained OSHA regulation through food temperature control, ensuring proper food handling/holding temperature.
• Supervised food service workers ensuring proper food handling procedures.

Choose from 10+ customizable food service manager resume templates

7. customer satisfaction.

Customer satisfaction is the measure of how pleased a customer is with a service or product. Food service managers use customer satisfaction in various ways. They strive to enhance food selections, develop staff, and implement customer satisfaction surveys to improve patronage and public relations. They also communicate with consumers daily to resolve issues, increase customer satisfaction, and retain customers by providing excellent food quality and service.

• Launched new account as opening manager, dramatically improving customer satisfaction by enhancing food selections and developing staff.
• Created an alternative menu, which included vegetarian, pediatric and other alternatives to improve customer satisfaction.

8. Culinary

Culinary is the art and practice of cooking. Food service managers use culinary in various ways, including coordinating activities, training employees, and preparing menus. They leverage their culinary knowledge to develop menus for special events, and they provide technical guidance to senior management. They also mentor and train their employees in culinary techniques.

• Enhanced the relationship between HCSG and facility administration through polishing culinary department employees and program.
• Coordinated culinary activities including purchasing, quality standards, menu preparation and pricing strategies.

9. Employee Training

Employee training is a process of teaching employees the skills and knowledge they need for their job. Food service managers use employee training to prepare their team for new technology applications and food service standards. They also use it to ensure that their employees comply with health and sanitary codes. They may also use it to introduce new brands and services and to restructure their team. They also use employee training to reduce time lost due to accidents.

• Initiated and oversaw training video project for key accounts and employee training in new technology applications and food service standards.
• Oversee food preparation and production, employee training and compliance with state, county, and local health/sanitary codes.

10. Cost Control

Cost control is the process of monitoring and managing expenses to stay within budget. Food service managers use cost control by conducting inventory analysis to minimize inventory levels, monitoring food costs, and implementing cost control systems. They also manage resources and materials to ensure quality and adequate supply within budgetary guidelines. For example, they might reduce costs by 26% through food and labor cost controls and vendor sourcing.

• Conducted inventory analysis for food cost control and minimize inventory levels by understanding industry trends.
• Executed independently complex menu development, inventory, ordering/purchasing, and monitored food cost controls.

11. Employee Engagement

Employee engagement is the emotional, cognitive, and behavioral state of being fully involved in and committed to one's work. Food service managers use employee engagement by organizing and recruiting employees for participation in employee engagement projects, presenting reports to senior leaders, and leading employee engagement focus groups to create an inclusive work environment.

• Organized and recruited employees for participation in employee engagement project among food service staff in University Hospital.
• Present budget, quality and employee engagement reports to senior leaders on a monthly basis.

12. ServSafe

ServeSafe is a food safety certification program. Food service managers use ServeSafe to teach and train colleagues about food safety. They maintain a ServeSafe certification and even use it to recruit and train new employees.

• Teach, train, and lecture the ServSafe Food Safety Manager Course to businesses in the community.
• Maintained a ServSafe certification through National Registry of Food Safety Professionals (NRFSP).

13. Food Service Operations

Food service operations refer to the management of all aspects of the food service process, from ordering and preparing food to serving and cleaning up. Food service managers use food service operations to ensure that their establishments run smoothly, efficiently, and safely. They oversee scheduling, inventory management, and staff training to provide exceptional customer service. They also ensure that their operations comply with state and federal regulations, and they evaluate and improve their operations as needed.

• Managed efficient food service operation including inventory/ordering, schedule generation, and the training and supervision of sixteen subordinates.
• Managed food service operations at Florida Community College-South Campus including supervising and training up to ten employees.

14. Inventory Management

Inventory management is the process of tracking and maintaining goods and products. Food service managers use inventory management by evaluating food preparation, analyzing reports, and managing software tools. They also use inventory management to control shrink and remove unwanted items from menus. For example, one food service manager improved receiving, storage, and inventory management by creating specific goals.

• Conducted evaluation, trained staff and supervised crew leaders in overseeing food preparation and inventory management.
• Perform weekly inventory management and analysis of retail location.

15. Food Production

Food production refers to the creation of food products from raw materials. Food service managers use food production by determining levels, preparing meals, and ensuring sanitation and safety. They also manage records, including tracking critical temperatures, inventory, and income/expenses. They train and develop teams to execute daily tasks, such as food production and sanitation, and maintain required records.

• Determined food production levels, preparation, sanitation, and safety inspections including tracking and documentation of critical temperatures.
• Trained and developed a team to effectively execute all daily tasks including food production, sanitation and inventory control.

12 Food Service Manager Resume Examples

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List of food service manager skills to add to your resume

The most important skills for a food service manager resume and required skills for a food service manager to have include:

• Customer Service
• Sanitation Standards
• Cleanliness
• Kitchen Equipment
• Food Handling
• Customer Satisfaction
• Employee Training
• Cost Control
• Employee Engagement
• Food Service Operations
• Inventory Management
• Food Production
• Food Quality
• Product Quality
• Gross Profit
• Inventory Control
• Cash Control
• Food Service
• Customer Complaints
• Labor Costs
• Bank Deposits
• Food Preparation
• Food Safety
• Equipment Maintenance
• Portion Control
• Fine Dining
• Meal Counts
• Building Maintenance
• Portion Sizes
• Kitchen Operations
• Health Regulations

Updated April 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Food Service Manager Related Skills

• Assistant Restaurant Manager Skills
• Banquet Manager Skills
• Bar Manager Skills
• Beverage Manager Skills
• Catering Manager Skills
• Dairy Manager Skills
• Dietary Manager Skills
• Food & Beverage Assistant Manager Skills
• Food And Beverage Manager Skills
• Food Manager Skills
• Food Service Director Skills
• Food Service Supervisor Skills
• Frozen Food Manager Skills
• Hourly Manager Skills
• Kitchen Manager Skills

Food Service Manager Related Careers

• Assistant Restaurant Manager
• Banquet Manager
• Bar Manager
• Beverage Manager
• Catering Manager
• Dairy Manager
• Dietary Manager
• Food & Beverage Assistant Manager
• Food And Beverage Manager
• Food Manager
• Food Service Director
• Food Service Supervisor
• Frozen Food Manager
• Hourly Manager
• Kitchen Manager

Food Service Manager Related Jobs

• Assistant Restaurant Manager Jobs
• Banquet Manager Jobs
• Bar Manager Jobs
• Beverage Manager Jobs
• Catering Manager Jobs
• Dairy Manager Jobs
• Dietary Manager Jobs
• Food & Beverage Assistant Manager Jobs
• Food And Beverage Manager Jobs
• Food Manager Jobs
• Food Service Director Jobs
• Food Service Supervisor Jobs
• Frozen Food Manager Jobs
• Hourly Manager Jobs
• Kitchen Manager Jobs

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Food Manager Resume Samples

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• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork
• Train/mentor other food service workers
• Produce and maintain work schedules and may prepare production records
• Maintain a safe and hazard-free working environment
• Perform preventative maintenance checklist
• Maintain a sanitary department following health and safety codes and regulations
• Proficiency in multi-tasking
• Ensuring in ensuring execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find-Fill-Fix) procedures
• Assist in ensuring adherence to stated company security practices and cash control procedures when supervising operations in Store Manager's absence
• Assist in ensuring POG execution, pricing integrity to include price changes, Was/Now, TRP, and Ad signs, as well as all Super Tuesday pricing and signing execution
• Assist in ensuring all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly including presentation, product pricing and signage
• As requested by Store Manager, assist with entering payroll information into computer and providing specific training for employees. Backup Store Manager and/ or Assistant Manager in absence
• Assist Store Manager and Assistant Store Manager in ensuring adequate scheduling coverage. Assess work completion and follow up with associates regarding performance
• Assist in the sanitation standards and training of all associates assigned in the Grocery Food area using the Cleaning Schedule
• Develops relationships with key client contacts and collaborates with client and Sodexo management team to improve operational and financial outcomes
• Manages 20 front-of-the-house employees including the hiring, training, coaching, performance management and scheduling of these employees
• Establish/maintain close working relationships/communications with Sodexo management within the Region
• Implement performance improvement and quality assurance programs targeted to improve customer satisfaction
• Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction
• Responds to all inquiries and customer complaints and provides assistance in a prompt friendly manner. - Performs other related duties as assigned
• Managing initiatives for job redesign and process improvement, including interdepartmental improvements with nursing staff
• Experience and knowledge in managing in a management profit and loss contract with proven ability to control food and labor cost within the department
• Experience and knowledge in managing in a management profit and loss contract with proven ability to control food and labor cost within the department.
• Excellent computer skills, including knowledge of MS Office, scheduling software, and ability to learn proprietary software
• Ability to work in a high-energy, quick-moving and demanding environment
• Ability to work in a collaborative team environment while fostering strong client and customer relationships
• Strong financial acumen and experience in detailed financial reporting
• Knowledge of how to lead and inspire co-workers in food presentation and knowledge
• Good knowledge of Microsoft Office and Windows-based computer application
• Customer service oriented, professional and good communication skills
• Accountable for the execution of product and service quality by maintaining highest level of delivery

15 Food Manager resume templates

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• Understand the role that the Area Manager plays in supporting all internal customers (staff) so that they are able to provide excellent products and services to our paying guests
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, and Union guidelines, as well as Company policies and procedures
• Partner with Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning
• Responsible for performance evaluations, disciplinary recommendations and succession planning and management development to ensure needs are met
• Maintain safety, guest service, cleanliness and food quality standards
• Responsible for monitoring daily business performance and making recommendations to maximize current trends
• Communicate with Managers departmental and corporate objectives
• Discuss restaurant challenges to Senior Management with recommendations for improvement
• Review and analyze restaurant performance results daily while identifying and resolving opportunities with Managers with a goal of exceeding annual cash flow targets
• Review weekly schedules and staffing levels maintaining competent, motivated, guest service oriented employees
• Work with counterparts in retail to maintain a Person in Charge for both areas at all times of park operation
• Education:10 years Industry experience or Bachelor’s degree in Business Administration or related field preferred
• Experience in the development and implement of strong SOPs to drive consistency and quality of product and guest services
• Bachelor’s degree in Hospitality, Business or related field preferred
• Excellent written and oral English communication skills to effectively communicate with all levels of

Assistant Manager, Food Resume Examples & Samples

• Consistently drive process improvements and efficiencies to enhance Guest Service and food and beverage operations
• Create and foster a cohesive team while demonstrating organizational, planning, delegation, mentoring and coaching skills
• Partner with the Restaurant Managers and Human Resources Manager to continuously train, develop and promote all restaurant teams through individual performance planning
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment and Union guidelines, as well as Company policies and procedures
• Responsible for monitoring performance and making recommendations to maximize current trends
• Support Managers to drive employee engagement & satisfaction by being involved in departmental events and programs
• Minimum 3 years of quick service food management experience, managing a team of 30 employees
• Must be able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
• Excellent written and oral English communication skills to effectively communicate with all levels of the organization

Food & Beverage Purchasing Manager Resume Examples & Samples

• Responsible for ensuring product availability, quality and cost effectiveness while delivering true hospitality. Maintain strong partnerships with all vendors, meet operations' product needs on a timely basis and evaluate and recommend new products to enhance standards and increase profitability
• Procures required F&B items and services for the department on a timely and cost effective basis; secures and checks quotations from vendors; conducts cost/price analysis; investigates and develops supply and alternate sources to ensure freshness & quality; negotiates prices; schedules purchases and deliveries; prepares purchase orders based on approved requisitions; processes change orders, notifying vendors of revisions or changes; contacts vendors on rate adjustments and incorrect items; follows up on orders to expedite deliveries; checks delivery receipts
• Enters receiving records, including vendor, quantity, cost code, item assignment, cost and freight; routes records to Accounting Department
• Utilizes bid system and complies with all purchasing guidelines in acquiring supplies for the Food & Beverage Division
• Maintains files of purchase orders and records, invoices, prices, stock use and consumption records, supply records, catalogs, and other related purchasing records. Provides weekly market report on perishable and non-perishable food availability and price increase alert. Performs periodic reviews to insure that FIFO is followed
• Monitors inventory; transfers or supervises transfer of materials and other food & beverage items. Assists in monthly inventory of perishable and non- perishable food, beverage and supplies
• Handles outbound shipments: contacts freight forwarder; sets up pickup point; prepares commercial waybills; routes material
• Performs other related duties as may be required or assigned by management
• AA from an accredited college or university with a major in Business, Hospitality Management or other related field
• A minimum of three years of responsible experience in food & beverage, accounting or other related industry, financial/budget experience helpful
• Requires thorough knowledge of purchase and procurement procedures, a working knowledge accounting principles and theory, company financial policies and procedures; knowledge of internal control concepts and financial analysis techniques
• Superior verbal & written communication skills; ability to receive and give instructions; ability to make presentations to company management and clients
• Must have the ability to lift 25 lbs
• Availability to work additional hours or weekends, as projects demand
• Working knowledge of computer operation (MS Word, MS Outlook, Excel, MS Office, and PowerPoint), including the preparation of spreadsheets and financial statements
• Ability to uphold the Hawaii Convention Center’s commitment to hospitality and “Aloha Spirit”
• Must demonstrate excellent customer service
• Strong organization skills and pay high attention to detail
• Produces quality work and be accountable
• Ability to work well in a team and take direction/follow instructions effectively
• Demonstrates ability to be innovative and suggest change/improvements within scope of work
• Self-starter, self-motivated and takes responsibility/ownership of tasks
• Thinks outside the box proactively, strategically and analytically
• Consistently takes initiative
• Demonstrates flexibility and adaptability to changing situations
• Must be able to pass a criminal background check, employment check and a drug test prior to employment
• A satisfactory equivalent of education, training and experience in related fields and/or educational disciplines, sufficient to qualify for the requirements of position

Food & Beverage Guest Service Manager Resume Examples & Samples

• Minimum 2 years Leadership experience in the Food & Beverage Industry (Manager/Supervisor, Coordinator/Keyholder, GT, Trainer, etc.)
• Demonstrated operational Guest service experience and Guest service skills
• Proven ability to function effectively in a team environment
• Demonstrated strong organization, multitasking and time management skills with attention to detail
• Demonstrated followthrough skills
• Demonstrated strong interpersonal skills
• Demonstrated focus on continuous improvement
• Proven knowledge and understanding of Disney policies and procedures

Manager, Forecasting Food & Beverage Resume Examples & Samples

• Minimum five years analysis and/or strategy development experience
• Demonstrated computer proficiency in Excel and working with regression modeling, financial forecasting, and statistical analysis
• Demonstrated strong analytical and communication skills
• Demonstrated ability to manage multiple tasks in a fast-paced environment
• Ability to work in a collaborative environment under tight timelines
• Demonstrated ability to handle multiple priorities and perform job responsibilities accurately with minimal supervision
• Demonstrated strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact
• Experience with forecasting and revenue management
• Expert in Excel with working knowledge of VBA
• Experience with statistical software packages such as SAS, SPSS, or EViews

Food Operations Manager Resume Examples & Samples

• Executes strategic plans to optimize store profits while maintaining quality, cleanliness and Guest Service standards. Consistently drive process improvements and efficiencies to enhance Guest Service and food & beverage operations
• Responsible for performance evaluations, disciplinary recommendations and succession planning
• Responsible for performance development including administering discipline, resolving employee relation’s issues and conducting individual and team meetings
• Accountable for maximizing daily sales and effectively managing costs, labor, inventory and cash control
• Communicates on a constant basis with Area Manager regarding restaurant performance and challenges; makes recommendations for improvement when necessary
• Responsible for developing weekly schedules, with a focus on maintaining staffing levels that satisfy budget as well as guest service goals
• Working knowledge of Microsoft Office programs such as Word, Excel, and PowerPoint
• Ability to manage effectively under deadlines
• Previous experience with creating and managing budgets
• Implements and maintains an effective partnership with each contractor. Ensures service and training programs used meet or exceed NEX standards and customer expectations
• Communicate and coordinate with Regional Food Service Operations Specialist, District Manager, General Managers, Contractor on-site manager, providing input on food service plans, marketing, procedures, strategies and goals for all food services by base
• Makes periodic and frequent inspections of all food services locations within the complex. Partners with the preventative medicine and Contractor on-site manager correct health and sanitation deficiencies and maximize operational performance in accordance with industry and brand standards. Follows up to ensure that prompt and proper corrective action has been taken
• Monitors expiration and/or renewal of a variety of Retail and other support contracts
• Implements approved NEXCOM changes in policies and procedures to improve operations
• Responsible for customer service programs, operational reporting and inventory control
• Responsible for monitoring and managing direct run janitorial services and maintenance of spaces. Ensures compliance with safety, security, and fire prevention policies set forth by the cognizant authority for spaces within all of the Exchanges and outlying locations
• Carries out EEO policies and communicates support to subordinates
• Performs independently under the direction of the Services Operations Manager
• Monitor sales results, gross profits, expenses, and net proceeds/contributions comparing budget to previous year's results. Provide information and appropriate recommendations to improve or correct business performance
• Keeps current regarding industry/market trends, conducts comparisons with other food services operations to benchmark areas of opportunities on all food facilities, recommending "best practices" as feasible
• Minimum of ten years of food business management or relevant food service experience required
• Extremely organized and driven to create systems, establish structure and manage the process and outcome of a growing team
• Innovative green/waste/environmental impact ideas
• Proficient Mac computer skills (doc, spreadsheets, Google apps, etc.) required
• Makes bold decisions for exceptional outcomes
• Knife, preparation and cooking skills, and ability to coach and collaborate with others

Food Manager Resume Examples & Samples

• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, as well as Company policies and procedures
• Responsible for upholding the Voodoo brand
• Communicates on a constant basis with Director regarding restaurant performance and challenges; makes recommendations for improvement when necessary
• Develop and foster open communication and solid working relationships between business units and company departments
• Experience: 5+ years Food service management experience while managing a team of 20+employees
• Previous quick service management experience, specifically within the pastry or coffee industry
• Strong administrative, organizational, problem solving and project management skills. Able to create and deliver presentations and think creatively

Store Food Manager Resume Examples & Samples

• When manager on duty authorize and sign for refunds and overrides; count register; ensure money is deposited in bank
• Manage store in Store Manager's and Assistant Manager's absence
• Assist Store Manager, and Assistant Manager as directed, in providing training for employees
• While responsible for the Grocery Food Department and processes, the Food Managers specialized areas include
• Assist in training assigned associates in the proper stocking and rotation of food products
• Assist in training all assigned associates in the proper presentation standards
• Assist in training all assigned associates in the proper and safe handling of food in compliance with rules and regulations
• Record all Grocery Food Markdowns, while analyzing causes and taking corrective action to prevent recurrences
• Assist in ensuring the stores HHT is used as an investigative device to prevent out of stocks as well as overstocks
• Assist with the organization of the receiving area
• Minimize damages and markdowns, ensure accurate scanning and paperwork, and follow inventory control procedures to maintain accurate inventory levels
• Assist in ensuring adherence to stated company security practices and cash control procedures when supervising operations in Store Manager's absence
• Assist in ensuring that customers' needs and requests are routinely addressed in an efficient and timely manner. Maintain daily contact with customers to understand merchandise expectations and desires
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications. Assist Store Manager in ensuring employee compliance. Complete all paperwork and documentation according to guidelines and deadlines
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Ability to perform cash register functions
• Knowledge of cash, facility and safety control policies and practices
• Effective interpersonal and oral & written communication skills
• Understanding of safety policies and practices
• Ability to read and follow plan-o-gram and merchandise presentation guidance
• Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Attainment of required local and state food handling certifications, if applicable

Assistant Retail Food Manager Resume Examples & Samples

• Direct daily activities
• Ensure that appropriate quantities of food are prepared and served
• Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures
• Must fill in for absent employees at location as necessary
• Be able to work and event based schedule which will include evenings and weekends
• Talent Assessment / Talent Development
• Interpersonal Communication
• Full P & L Analysis
• Risk Assessment
• Food & Physical Safety
• Problem Solving through Data
• Food Management Systems
• Strong Retail skills
• Point of Sale Systems
• Ability to work with our patient service programs
• Strong Data analytics
• Ability to improve on current processes
• Strong culinary background and knowledge
• Marketing, menu graphics and promotions
• AYR experience
• High energy and passion for patient care #LI
• College/University General Manager food experience
• Excellent client and customer service skills
• Large focus on catering operations experience
• Experience training and leading a staff
• Solid financial background and acumen
• Dynamic with communication and strong at building positive client relationships and student engagement!
• Execution of service, quality, and ensuring customer and client satisfaction
• Growing relationships with key client contacts as well as collaborating with the client and Sodexo management team on achieving annual operational projects and goals
• Overseeing all aspects of the kitchen, retail sales operations for the café and catering
• Ensuring accurate financial results, will assume responsibility of running daily operational reports
• Vendor and account management, invoicing, purchasing and reporting and inventory management
• Creating a positive work environment
• Integrate fully within our client's organization becoming a trusted adviser and member of the accounts leadership team
• Works to achieve high quality customer and client satisfaction
• Responsible for implementing / executing programs & processes
• Must meet (or exceed) Sodexo standards of operations with quality of food and programs
• 5+ years food service management experience - previous food production and or marketing / contract management experience is preferred
• A strong customer focus, exceptional communication and organizational skills and management experience
• Must demonstrate the ability to be successful in a fast paced work environment
• The ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• Prior experience supervising managers and supervisors, able to understand P&L (food and labor cost)
• Management of daily food production including production planning and controls for the evening shift
• Ensures Sodexo Culinary Standards including recipe compliance and food quality
• Ability and willingness to develop and train frontline employees
• Manages and leads 10 employees
• Integrate fully within our client's organization becoming a trusted advisor with a customer service focus
• Management of front of the house retail food service operations, including cash handing process, opening and closing the operation and daily operation standards
• Works to achieve company and client financial targets and goals for multiple budget areas
• Meets (or exceeding) Sodexo standards of operations; and
• Strong management and organizational skills
• A passion for food and innovation with attention to detail
• Strong hands on culinary experience and/or training in a production environment
• Previous leadership experience in a customer service and quality driven environment
• Excellent computer skills and report management experience
• Exceptional human resource and leadership management skillset
• Professional verbal and written communication skills
• A passion for a high level customer service
• Candidate must be knowledgeable in compliance to food safety, sanitation and overall workplace safety standards
• Clear, concise verbal and written communication skills
• The experience and wisdom to challenge the status quo
• A practical understanding of basic HACCP principles
• Ability to turn data into information and information into action
• Confort with ambiguity
• Working knowledge of The Market Connection (TMC) or a similar web-based purchasing program
• Working knowledge of Food Management System (FMS) or a similar web-based food production system
• Hands-on knowledge of Agilysys or a similar Point of Sale program
• Understanding of how to use Merchandising and Marketing to drive volume and Average Guest Check
• Lead the frontline employees in overseeing daily cafe operations
• Manage and direct onsite retail food service operations including menu development and cash controls
• Continuously focus on increasing Sodexo internal Gold Check compliance for retail operations and food production
• Monitor food production and ensure recipe compliance and food safety
• Ensure highest levels of customer satisfaction
• Perform inspections and audits to ensure contractual and regulatory compliance
• Continue to innovate the retail and catering offerings at this account to follow health and wellness oriented food and culinary trends
• Provide the customer with a consistent quality experience
• Maintain cash control and payroll records, as well as inventory, and purchasing
• Monitor and report on the unit retail budget annually, as well as all other reporting including labor and sales reporting for this high volume retail location
• Management, teambuilding and scheduling of 20 employees
• Ensure high quality customer satisfaction
• Ensure compliance to food safety, sanitation and overall workplace safety standards
• Drive sales, revenue, customer and client satisfaction

Deputy Ikea Food Manager Resume Examples & Samples

• Ensuring our guests are always in focus, initiating a constant dialogue and taking actions to improve the customer experience
• Maximising commerciality in order to grow sales and convert visitors into customers. You exploit everyday opportunities to maximise growth
• Contributing in the creation of the IKEA store business plan and ensuring that national and global strategies are aligned with local priorities
• Establishing and maintaining IKEA Food as a marketing tool by creating a unique Swedish profile combined with local market needs
• Ensuring a relevant IKEA Food offer by combining and driving range presentation, volume and commercial priorities
• Steering IKEA Food as a fully integrated part of the IKEA Concept in close co-operation with other functions
• Promoting a safety first culture and ensuring that routines are known by colleagues and followed in all daily work
• Oversees all of the food service operations for the front of the house, including 3 dining rooms, with specific focus on food and service quality
• Leads and directs around 25-30 employees in the main dining areas for all levels of care
• Oversees all front of the house hiring, training, coaching, and mentors employees for day to day operations
• Maintains standards for superior client and resident relationships
• Oversees catering events, including meetings with clients, menu development and billing
• Completes inventory and ordering for the front of the house service needs
• Maintains the Sodexo point of sales system, including programing and reporting
• Develops and maintains strong client relationships through delivering a high level of customer service and meeting client expectations
• Works to achieve company and client financial targets and goals for the operations
• Creates a positive and supportive work environment
• Provides management assistance in other areas of the food service operation as needed to support the unit
• Fine dining experience in a restaurant or hotel is a must for this outstanding account
• Strong HR skills to lead and direct staff of 30 employees
• Passion for leadership, training and mentoring
• Ability to multi-task in a fast paced work environment
• Knowledge of state and federal industry regulations
• Ability to effectively problem solve
• College/University food service management experience preferred
• Experience managing multiple fast food service units and working with Brands experience
• Experience leading and training a retail food service staff, including salaried managers
• Proven record of client satisfaction and strong communication skills
• Strong financial ability

Ikea Food Manager Resume Examples & Samples

• Establishes direction for IKEA Food in the country, develops, and leads the implementation of the plan including a successful pricing strategy within the frames of the IKEA Food business plan, strategies, and IKEA national business plan
• Develops a purchasing and goods distribution strategy for the country with all suppliers being IWAY compliant
• Initiates, implements, and analyzes projects from both a financial and commercial perspective in order to create recommendations
• Follows-up and monitors set goals and targets and acts on deviations
• Responsible for IKEA Food meeting all legal requirements and IKEA policies for being in line with food safety regulations
• Utilizes relevant tools and reports to include functional reviews, ICSS, food safety audits, and VOICE in order to develop the business, yourself, and your team
• Checks in on stores as and when needed to ensure the correct level of passion and knowledge exists in stores
• Provides expert counsel in proper range presentation and acquires feedback on the range, supply chain efficiency, and customer requests
• Aids the Commercial Manager in the development of themes and activities in the IKEA FOOD Commercial calendar
• Solid experience of business processes and working methods within IKEA retailing or 5 years of executive management experience in a similar high volume, multi unit retail or food service chain
• Ability to drive the business with a strong will
• Experience of leading and developing people
• Self-reliant with a proven ability to work as part of a team as well as independently
• Ability to understand and communicate in English
• Experience of creating and implementing plans, setting budgets and following up goals
• Ability to solve problems or find new ways of working by identifying solution sources and/or ideas
• Experience of managing and leading people
• IKEA Values reflect your own
• Understanding a matrix way of working

Frozen Food Manager Resume Examples & Samples

• Adhere to all local, state and federal laws, and company guidelines
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Train department associates on inventory/stocking and Computer Assisted Ordering
• Frozen food experience
• Retail Experience
• Prior campus/university (or similar) food service management experience (focus on retail, catering and resident dining)
• The ideal candidate will have basic culinary/kitchen knowledge
• A demonstrated ability to lead a team in the day to day food operations to ensure quality production and exceptional delivery of service
• Excellent leadership skills and the ability to interact with customers, clients and all levels of management
• Ability to successfully implement Sodexo programs, policies, and procedures while managing a diverse team of front-line employees
• Strong financial acumen to ensure cost effective operations to include labor management, food costs, and inventory control
• Experience in training and developing staff and coordinating customer service programs
• Impeccable follow through with ability to manage multiple priorities
• Strong Computer skills
• College/University/Independent Schools food service operations management experience
• Experience with multi-location food outlets
• Experience with food production and inventory systems
• Experience with financials and controlling costs
• The ability to integrate into the Sodexo/EF community and provide a high level of satisfaction among students and clients
• Lead the front line staff in providing an exceptional customer service experience every day
• Ensure consistency in food quality and presentation to all customers served
• Implement new programs and systems to support our food service operations
• Maintain HACCP and safety standards for the operation
• Maintain Sodexo's cash handling standards, accounting, and reporting processes
• Help promote and drive wellness program menus and offerings
• Manages and leads 8 employees
• Integrates fully within our client's organization becoming a trusted advisor with a customer service focus
• Candidates for this General Manager position should be Registered Dieticians, Certified Dietary Managers or have a Bachelor’s Degree in Dietetics, Nutrition or a similar B.S. degree
• High volume Campus/University resident dining and/or retail operations management experience
• A commitment providing high customer service with demonstrated success in developing a team that is customer oriented
• A focuses on presentation to include food quality and facility cleanliness and maintenance
• A technical competence in unit financial management with proven experience driving sales while maintaining food and labor cost controls
• Experience managing managers and takes responsibility for training and development of managers and front line hourly employees
• A strong understanding of food safety and HACCP standards
• A demonstrated proficiency and is experienced writing budgets and managing to those budgets
• A focused on business growth through marketing strategies and technology
• Effective leadership, communication, time management and interpersonal skills
• RELOCATION ASSISTANCE IS AVAILABLE FOR THIS POSITION **
• Proven team-building ability and client relations skills
• Proven P&L management
• Decision-making ability and strong comfort working independently
• Charisma to engage your team & this client as well as your ability to be innovative!
• Directs retail food operations throughout the Infirmary location
• Promotes excellence throughout the department
• Ensures strict adherence to Sodexo food safety, sanitation, and workplace safety policies
• Verifies strict compliance with Sodexo and client operating policies and procedures
• Supports a positive work environment
• Promotes the implementation and use of Sodexo tools to drive retail sales growth while reducing operating costs
• Advances wellness outcomes using Mindful by Sodexo brand tools and client developed tools
• This position will support the At Your Request patient room service program and will serve as the food service Manager on Duty from time to time, including some weekends and holidays
• 4+ years of food service management experience, preferably within a high-volume campus/university setting
• Proven success with food/labor cost controls
• Passion for food and customer service
• Experience in managing and developing successful teams including salaried managers
• Ability to lead systems and processes within a high volume food environment
• Patient and Retail Services Healthcare experience
• The ability to effectively manage, schedule and engage a team of 50+ non-union front-line staff members
• Previous culinary/food production experience preferably in a healthcare setting
• Exceptional communication and organization skills
• Experience working with various levels of hospital staff including Nursing, Managers and Administration
• Working knowledge of Sodexo Food Management and Financial Systems
• Proficient in Micro Soft Office applications and management reporting
• ServSafe certified with a working knowledge of HACCP procedures
• Experience with Regulatory Health and Safety audits
• Direct oversight of all Patient Meal Services (EFY - Expressly For You), shared oversight of Retail venues and Cat
• Execution of service, quality, to exceed customer and client expectations
• Managing patient satisfaction results and initiatives to achieve desired goals
• Overseeing all aspects of the kitchen operations as it relates to patient services and as needed retail operations and catering
• Provides direction, guidance, and supervision/direction of the departments frontline staff
• Lead the front line staff in providing an exceptional customer service experience to the customers and patients we serve
• Complete daily kitchen inspections
• Manage HALO POS system in bistro cafe
• Creating staff schedules
• Prepare operating reports and compile unit data for our client
• Assists the Executive Chef in oversight and management of the day to day food production operations for the unit
• Works in Sodexo systems to ensure compliance to Sodexo recipe standards, ordering standards and other production policies and procedures are being followed on a daily basis
• Human resource duties including hiring, scheduling, payroll, performance management, and the on-going training of employees
• Drives Sodexo food service programs at the unit
• Implements quick operational and/or process changes to positively impact revenue, profitability and patient satisfaction
• Interacts with Sodexo clients on a regular basis
• Ensure high level customer satisfaction and high quality experience
• Creates a positive environment and successfully trains, motivates and manages a team
• Responsible to ensure compliance with HACCP, food safety, sanitation and overall workplace safety standards
• Takes on additional duties as assigned
• Plan, coordinate and implement activities which generate a high level of Sodexo compliance at accounts
• Develop and maintain relationships with department managers in order to understand the needs of the account
• The Operations Manager will work from Central State University in Wilberforce, OH when not traveling
• Will follow auditing tool for each category
• Review at Press Ganey scores and work with mgmnt team to form actions plans
• Review department results data and work with Patient Service Managers to develop action plans
• Review results of patient meal service standards and compliance to increase satisfaction
• Experience in a food service environment
• Culinary or kitchen productions background
• Ability to manage and execute multiple priorities and will ideally have project management experience
• ServSafe certification with a working knowledge of HACCP and have experience with Health and Safety audits
• College/University food service management experience or similar
• Prior experience as a Food Service or Food Operations Manager
• Experience managing other salaried managers and a large hourly staff
• Experience writing and managing budgets
• Knowledge and experience enforcing food and physical safety programs
• The ability to follow up with customer concerns and work to improve on service standards
• The ability to communicate daily with all levels of clients and customers

Ikea Food Manager for Zagreb Store Resume Examples & Samples

• Maximizing commerciality in order to grow sales and convert visitors into customers. You exploit everyday opportunities to maximize growth
• Creating awareness of IKEA Food as the most important in-store marketing tool for maximising the IKEA store’s sales potential
• Utilizing relevant reporting tools, in order to analyse, follow up and create action plans to deliver business goals
• Acting in accordance with the IKEA Sustainability Direction and work with the team to take actions that contribute to sustainability
• Have oversight of day-to-day operations (3 dining venues)
• Has a work history demonstrating strong leadership skills, as well as food operations experience and the ability to develop and train staff
• Has prior experience in food retail operations, fine dining and catering
• Has strong hospitality skills
• Has a knowledge of safety and sanitation compliance
• Creates a positive environment and successfully motivates and manages their team
• A strong customer focus, exceptional communication and organizational skills, and management experience
• Prior experience supervising managers, supervisors, the ability to manage Profit and Loss (food and labor cost)
• Manages the efficient food preparation and serving operation in the Restaurant, Bistro and Staff Café
• Ensures efficient ordering, invoicing and inventory routines are in place
• Ensures that a high level of food preparation and presentation standards are consistently maintained
• Plans efficient Restaurant range changes, ensuring that all co-workers taste and learn about new products prior to their launch
• Leads and acts in accordance with efforts to meet IKEA Sustainability Direction, ensuring that Food Operation is taking action
• Oversees local market knowledge of the IF Competition and Local Food Range development
• Ensures that the Food Range available at the lowest total cost by driving volume according to commercial priorities
• Operates IKEA Food in accordance with legislation
• Operates IKEA Food areas within the IKEA store in accordance with IKEA Quality and Food Safety requirements
• Demonstrated leadership experience in food service management
• Knowledge of certification and external food safety requirements and regulations
• Oversight of the front-of-the-house operations in the independent living dining room for 270 independent residents, as well as catering services
• Manages and engages around 15 front-of-the-house employees
• Maintains Sodexo Point of Sales system, including programing and reporting
• Maintains standards for superior client and resident relations
• Dining experience in a Restaurant / Hotel is a must
• HR skills to schedule hire, train and coach the hostesses / wait staff
• Ability to work in a fast paced, high volume work environment
• Excellent computer skills; Microsoft, Scheduling, SDX Menu Graphics
• Knowledge of state and Federal industry regulations
• Typical hours will be 10:30AM-7:00PM
• Have oversight of day-to-day operations (fine dining restaurant, coffee shop and catering for 900 independent living residents)
• Has a work history demonstrating strong leadership skills, as well as food operations experience and the ability to work collaboratively
• Has a culinary background with knowledge of safety and sanitation compliance
• Manages up to 50 hourly union/non union employees and up-wards of $3 million in annual managed volume
• Must meet (or exceeding) Sodexo standards of operations with quality of food and programs
• 4+ years food service management experience - previous food retail / contract management experience is preferred
• Strong working knowledge of food safety and sanitation guidelines, and the ability to manage multiple priorities
• Experience in as a food service leader with strong retail food management experience
• Will have a strong customer focus, exceptional communication and organizational skills and management experience
• Prior experience supervising managers and supervisors, Union environment, able to understand P&L ( food and labor cost)
• Ability to communicate in Spanish will assist with managing the workforce
• Extensive large campus/university retail food service operations experience
• Experience increasing retail sales, managing labor and food costs, and maintaining employee engagement
• Excellent fiscal management experience to write budgets, control expenditures and meet financial targets
• Strong supervisory/leadership experience to provide direction and vision for a diverse team of managers, supervisors and hourly employees
• Delivering top box Press Ganey scores
• Growth objectives, strategy, and results
• Relationship management plan and execution
• Interdepartmental synergies and opportunities
• People development centered around a strong sense of service excellence
• Innovation ideation for clients and prospects
• Communications strategies and messaging
• Organizational Change Management
• Best Service Practices & Protocols
• Workforce engagement & performance
• Surveys, Metrics & Standards
• Data analysis and interpretative skill #RDMGT
• Delivering high quality food service
• Achieving company and client financial targets and goals
• Developing and maintaining client and customer relationships
• Development of strategic plans
• Creating a positive environment
• Has management experience in Campus/University retail dining operations with $4 million or more in sales volume
• Is committed to providing high customer service with demonstrated success in developing a team that is customer-oriented
• Focuses on presentation to include food quality, safety standards, and facility cleanliness and maintenance
• Is technically competent in unit financial management with proven experience driving sales while maintaining food, labor cost and cash management controls
• Has experience hiring and managing employees and takes responsibility for training and development of front-line staff
• Demonstrates proficiency and is experienced writing budgets and managing to those budgets
• Is an organized professional with effective leadership, communication, time management and interpersonal skills
• Has experience managing food service contracts and the oversight of subcontractors
• Is focused on business growth through marketing strategies and technology
• Manage daily Primary Supplier relationships and activities. Places all Primary Supplier Distribution Program orders directly with supplier via telephone, computer and facsimile machine
• Determines the food and beverage requirements for all catering menus, and orders according to guarantee of the menus
• Maintains regional and corporate purchasing programs and arrangements. Ensures adherence to all corporate purchasing policies and procedures such as the requisition process
• Supervises purchasing and storeroom staff, including interviewing prospective employees for the purchasing department; training, coaching, counseling and disciplining, to ensure the smooth operation of all aspects of the purchasing department, such as ordering, receiving, issuing and storing
• Monitors the grades and quality of products received to ensure that they meet the hotel’s established standards
• Participates in all hotel meetings inclusive of but not limited to staff, F&B and catering menu meetings
• Personally checks and ensures appropriate levels of inventories are maintained to minimize waste and maximize ratio turnover
• Communicates with internal customers and facilitates the ordering of operating supplies according to hotel needs and specifications. Forecasts operational needs and schedules deliveries accordingly to meet operational requirements
• Must have full knowledge of food, beverage and operating supply products and purchasing procedures
• Ability to grasp, lift and/or carry items up to 50 lbs. overhead or otherwise, move or push goods on a hand cart/truck weighing up to approximately 300 lbs. Goods must be moved one or more items at a time, depending on size and weight, at a continuous schedule
• Basic mathematical and computer skills to order items and track deliveries. Working knowledge of word processing, spreadsheet programs (current version) and database management systems
• Ability to conduct comparative analysis
• Ability to read, write and speak the English language sufficient to complete forms and inventories, read billings and invoices, and communicate with co-workers, suppliers and executive management
• Ability to apply basic supervisory skills to plan, organize, direct employees, coach, train and discipline, as necessary
• Strong interpersonal and communicative skills
• Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
• Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
• Maintain an ongoing, positive and pro-active relationship with all internal and external customers
• Attend the daily operations briefing
• Ensure optimal deployment of human, technical and material resources in the department
• Initiate and control continuous optimization of processes
• Bachelor''s degree or equivalent experience required
• Proven success in improving work processes and leading change in a complex, fast environment
• Excellent analytical and conceptual skills
• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Exceed our guests’ expectations for service and build a reputation for outstanding guest service
• Monitors progress of frozen and when necessary, dairy stockers
• Follow tardiness and attendance guidelines in accordance with team member handbook
• Follow dress code in accordance with team member handbook
• Follow daily duties and ensure they are completed in an accurate and timely manner
• Responsible for training, scheduling, performance and productivity of frozen department
• Ordering and maintaining a full appearance within the department
• Make sure all tags are properly place and in good condition
• Maintain clean work area
• Maintain good vault and backroom appearance - must be organized and clean at all times
• Follow daily work schedule as assigned by management
• Maintain proper stock levels. Keep the shelves full of ad merchandise and items kept in back stock
• Perform proper rotation when stocking any products
• Clean spills as they happen or they are noticed. Never leave a spill unattended
• Must have worked in frozen or grocery position at least one year prior to being Frozen Food Manager
• Perform all physical aspects of the job, including but not limited to bending, lifting at a height of 5 feet, squatting, climbing and walking at a fast pace
• Follow all safety regulations in accordance with the team member handbook
• Ability to lift up to 50 lbs. and push/pull up to 100 lbs. on a regular basis
• Ability to accept coaching related to performance, work habits and attitude
• Other duties as assigned by upper management
• Solid understanding of finances and the culinary department/function
• Organized and ability to multi task and handle the needs of several different departments
• Willingness to work a flexible schedule including days, evenings, weekends and holidays. Also the ability to travel as necessary
• Ideal candidate will have 2+ years of experience in a purchasing manager position. Preferably in the hospitality industry
• Experience in both quick service and catering/group sales type of environment is highly desired
• Experience with Microsoft Office, internet and email. Strong Computer skills
• Maintain compliance with corporate policies/divisional standards including merchandising, food safety, signing, conditioning, stockroom, fixtures usage and maintenance, labor agreements, quality ordering functions, shrink control, shipping/receiving, salvage, freight receiving/stocking procedures
• Complete Food Safety audits; follow up reviews after Eco Lab audits
• Verify completion of daily temp logs, daily tours, and daily/weekly time and attendance functions
• Plan ads/store events; monitor daily/weekly sales; manage financial/store reports
• Manage/execute planograms, merchandising, and price changes
• Implement weekly Merchandise Specialists Notes, Off-Shelf Merchandising Notes, and Period Planners
• Audit file maintenance exceptions, scan audits, vendor logs, written distribution center returns, and in-store Price Change Control Log
• Interview/hire new personnel; write schedule
• Monitor overstock/understock conditions
• Maintain condition of facilities
• Respond to verbal/written customer comments/complaints/requests
• Complete customer and associate incident/accident report forms
• High school diploma or general education degree (GED), plus Food Assistant Manager or equivalent experience, minimum of six months Fred Meyer experience, two-three years related retail experience, and one-two years management experience; or combination of relevant education and experience
• Minimum 18 years of age/19 in Idaho/21 in Alaska
• Ability to travel independently on an occasional basis
• Maintain confidentiality
• Familiarity with Computer Assisted Ordering
• BA/BS degree in business or related field
• Proficiency with Microsoft Excel, Infopac, and email
• Ability to speak Spanish
• Frontline staff
• Cash handing process
• Union staff
• Daily rounding with patients
• Department HACCP and safety programs for regulatory compliance
• Frontline training programs
• Opening and closing the operation; and
• Daily operation standards
• Strong leadership and communication skills
• Proven client relationship skills
• Successful customer service skills
• Prior Union experience preferred
• Should have approx. 5 plus years of experience as an assistant manager, chef manager or operation manager role in a food contract management setting
• Must have experience with inventory, ordering, safety, staffing, schedule & payroll, HACCP
• Experience training & developing hourly/management staff, supervising and coaching
• Experience creating menus with fresh ideas; utilizing fresh products and unique trends
• Educate and develop rapport with internal/external customers and promote partnerships
• Coordinate all unit catering initiatives to drive sales growth and track results
• Ensure all HAACP standards are followed; and
• Excellent leadership/team building skills
• The ability to coordinate all catering at the facility
• Experience and knowledge of culinary techniques
• Professional demeanor is required
• Ordering food and tracking flight information
• Responsible for safety and tracking HAACP
• Ensuring compliance with Audits
• Ensuring food gets out for delivery on time
• Manage the patient feeding for patient dining
• Oversight for the retail café including cash management and cash controls
• Ensuring cash handling programs are compliant with company standards
• Assist with the transition of the patient dining room service model
• Experience in leading and engaging employees in a Union environment is desired
• Experience and knowledge in managing cash handling controls, policy and procedures
• Demonstrate exceptional customer service and interpersonal skills
• COLLEGE/UNIVERSITY FOOD SERVICE MANAGEMENT EXPERIENCE
• Prior experience as a food service operations manager
• Experience managing a talented and diverse union labor work force
• Experience with food and labor control systems
• Knowledge of and experience of campus marketing and enforcing food safety programs
• Directing customer interaction
• Performing meal rounds on the floors
• Ensuring food quality and compliance with HACCP guidelines
• Working with the culinary staff to address any customer complaints or issues relative to food items
• Managing HR functions
• Culinary or kitchen production background along with experience in a retail food service environment
• Proven ability to control food and labor cost within the department
• Able to manage and execute multiple priorities, and will ideally have a project management experience
• Monitor and manage operations by comparing contract guarantees to historical and present data to analyze and make effective decisions; Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses
• Maintain and implement sanitary and food safety conditions and training to adhere to auditing procedures and statutory regulations
• Maintain operational excellence, high quality of product and high level of customer service
• Interact with customers and clients on a daily basis
• Train front line staff in customer service, cross training on job duties, safety and sanitation standards
• Extensive experience with with delivering innovative solutions to exceed the expectations of food safety and sanitation standards to meet regulatory compliance
• Must be organized, hands on, with high emphasis on demonstrated experience providign strong leadership, including supervisor, direction and training, to a diverse team
• Develop and motivate utility team to meet program compliance and reach project target dates of completion
• Focus on customer service excellence
• This position will manage overnight service hours of 6:00 pm - 8:00 am EST **
• Large campus/university food service management experience
• Strong knowledge of cash handling/cost control skills
• Leadership experience to supervise, train and develop a diverse team of employees with a strong focus on customer service
• Working knowledge of safety and sanitation policies and procedures, and experience training staff on these policies/procedures
• Fiscal accountability to manage food and labor to targets
• Innovative thinking to drive sales and exceed goals
• Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams
• Accountable for the execution of service quality and ensures patient and client satisfaction
• Regularly attend system Nutrition Steering meetings
• Host monthly diet education classes with Nutrition Assistants
• Be the onsite expert for the patient ordering system (Healthtouch)
• Manage the daily food production, including production planning and controls
• Ensure Sodexo Culinary Standards, including recipe compliance and food quality
• Manage daily catering orders
• Exceptional leadership and communication skills
• Prior management experience in a similar role
• Ability to perform catering events from corporate luncheon to upscale gala
• Experience working with chefs to assure food quality, menu, recipe, techniques, menu developing food & labor cost
• This position will work closely with our clients to plan/cost menus and events
• Excellent customer service and client relations skills are a must! Culinary or event planning background is preferred
• 3-5 years of experience in a Catering Manager role in Hotel, Country Club or Conference Center setting is a plus
• Supervising front line staff in the daily operations
• Ensure consistency in service quality and food presentation
• Collaborate with General Manager on daily operations
• Managing Food Cost
• HR Functions
• Direct customer interactions

Assistant Food Manager Resume Examples & Samples

• Plans and prepares work schedules to provide the best possible level of customer service and floor coverage
• Proficient computer knowledge (Microsoft, Word, Excel, etc.)
• Ability to exercise sound judgment when receiving assignments in the form of results expected, due dates, and general procedures
• Ability to lift and/or carry up to 60 pounds from ground to waist level (i.e., replenish soda fountain syrups.)

Healthcare & Food Manager Resume Examples & Samples

• Is a key part of our Brussels healthcare team, providing international clients with a global / pan European service, with a focus on market access
• Provides strategic advice to clients, together with management of key client accounts, teams and budgets, backed by operational support where required
• Leads on new business opportunities, demonstrates performance in growing clients organically, responding to RFPs, pitching and actively pursues new opportunities with prospect
• Develops positive reputation, has a strong industry network, and is recognized in the market
• Establishes strong network across Burson-Marsteller and engages in productive exchanges with colleagues to promote knowledge sharing and business opportunities
• Takes ownership and actively engages in team member development
• Contributes to overall objectives of Burson-Marsteller in Brussels
• 5-7 years of experience in healthcare in a consulting firm or pharmaceutical, life-sciences company
• Excellent understanding of healthcare policy and industry issues in addition to politics/government affairs
• Track record of campaign development and successful policy influencing
• Recognized competence in providing strategic advice and a willingness to work on unfamiliar and challenging topics
• Proven experience in new business development
• Oversight of the front-of-the-house operations for 4 dining rooms serving around 80 residents, as well as catering services
• Accountable ensuring outstanding resident satisfaction
• Oversees purchasing for the healthcare building
• HR skills to schedule, hire, train and coach the hostesses / wait staff
• Excellent computer skills; Microsoft, Scheduling, POS system experience
• Ability to be flexible in terms of scheduling to support business needs, including
• Preferred candidates for this General Manager position should be Certified Dietary Managers or have a Bachelor’s Degree in Dietetics, Nutrition or a similar B.S. degree
• At Your Request Patient Meal Service
• Daily support for Sodexo Retail programs (display cooking/preparation venues/catering)
• Food cost management
• Main kitchen cleanliness and sanitation programs
• Unit safety program monitoring
• Profit and Loss analysis
• Have oversight of day-to-day operations (EFY patient meal service)
• Have ability to build strong relationships with nursing, patients and employees is required
• Has a work history demonstrating strong leadership skills with previous food service management experience in a healthcare environment and the ability to work collaboratively with nursing, patients and staff
• Can demonstrate working knowledge of Sodexo Food Management Systems (FMS), patient meal ordering programs, and is proficient in computer skills and report management experience
• Direct daily operations of food preparation and service operations in a concessions account/unit (i.e., stadiums) to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines
• Manage the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary and establish operating standards, implements quality improvements and communicates them to employees
• Monitor inventory movement and implement new services to increase sales
• Ensures that concessions area, equipment and storage facilities are sanitary, neat and organized
• Supervise day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
• Ensure that employees demonstrate an active customer hospitality orientation toward customers and clients
• Manage by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate
• Probe potential problems and apprise manager of status on resolution of problems or issues, using appropriate Sodexo resources when necessary
• Ensure compliance with all federal, state and local regulations as well as Sodexo/client policies and procedures (e.g. quality assurance, safety, operations, personnel)
• Establish a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexo safety and loss prevention programs and with standards
• Ensure certifications are current for facilities
• Demonstrate a high level of integrity
• Manage day-to-day operations with the culinary team
• Have the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
• Demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• Have working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience
• Prior experience with campus/university sports & leisure concessions operations
• Outstanding customer service skills to insure highest quality of service to campus community; provide training and direction to achieve service excellence
• Excellent fiscal management experience to write budgets, control expenditures and meet targets
• Marketing experience to creatively identify sales opportunities and grow business to meet goals
• Demonstrated critical thinking and strategic planning skills for the operation, to achieve both client and company objectives
• Experienceestablishing operational standards, and working with staff to adhere to standards
• Experience analyzing the business, determining new products and services, working through design and successful implementation
• Manage a high volume retail café,
• Oversee onsite catering services,
• Supervise food service workers in providing exceptional service for three Doctor’s Dining Rooms
• Perform some HR functions and direct supervision of hourly associates
• Have oversight of salaried managers and day-to-day operations
• Food management background within a college/university setting
• Charisma to engage your team & this client, as well as your ability to be innovative!
• Ability to manage and staff in a challenging labor market
• Creative/innovative spirit throughout programming and marketing
• Ability to lead five salaried managers on a daily basis and in the absence of the general manager
• Strong financial acumen
• Working knowledge of Sodexo Food Management Systems (FMS) and Market Connection, and is proficient with computer skills and report management experience
• Have oversight of day-to-day FOH operations (2 dining rooms, restaurant style dining)
• Has a work history demonstrating strong leadership and hospitality skills
• Has 3 or more years previous food service management experience ideally in a healthcare environment
• Has a culinary background and knowledgeable in safety and sanitation compliance
• Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• A dietary manager certification is a plus; and
• The Ideal candidate
• College/University and/or K-12 foodservice experience,
• Experiencetraining, leading and mentoring a food service staff,
• Experience with food and labor management systems,
• Experience managing **high volume Catering,
• Excellent client and customer engagement skills,
• Solid financial acumen,
• Strong culinary skills and prior retail background preferred,
• Union experience a plus!
• Food ordering and production knowledge
• Partner with front-line staff to enhance engagement and develop their skill sets
• Integrate fully within our client's organization mission and goals
• Successfully motivates and manages team in a fast paced environment
• Oversees 65+ employees in the department
• Responsible for identifying process improvement initiatives and overseeing the implementation
• Ensures that employees demonstrate an active customer hospitality orientation toward both clients and customers
• Integrate fully within our client’s organization by becoming a trusted adviser with a customer service focus
• Responsible for driving patient satisfaction results by regularly analyzes patient satisfaction data and implements a plan of action in these areas to achieve optimal unit performance
• Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)
• Proven ability to develop and grow strong relationships with key facility leaders
• Drive Employee Engagement & Shared Governance
• Have a proven track record of improving Patient, Employee and Customer Satisfaction
• Have extensive knowledge and demonstrated experience with FMS, OMD, Labor Management programs, “Expressly For You” patient meal service, Health Touch, Cater Trax and Service Depot
• Have extensive experience with Sodexo Food & Physical Safety standards
• Exhibits “Drive & Dependability”
• Deliver superior results by directing and motivating a team of managers and employees to complete assigned responsibilities while delivering exceptional customer service
• Preferred candidates will have management experience in Food Service in a fast paced hospital setting, passion to provide excellent customer service and strong knowledge of Sodexo operating systems for food service.**

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7 Food Service Worker Resume Examples for 2024

• Food Service Worker Resume
• Food Service Resumes by Experience
• Food Service Resumes by Role

The food service industry makes $996 billion per year . Everybody’s gotta eat, so it’s no surprise that it’s one of the biggest industries in the world. Millions of people are employed by food service companies.

This customer-oriented role requires great patience and dedication. As a food service worker, you must be quick to adapt and remain pleasant under pressure. Working in this industry can be a challenge, but creating a cover letter and resume doesn’t have to be.

Using our research-based food service worker resume samples and tips, you can  write a resume  for yourself that meets all the needs and expectations of the 2023 job market.

Food Service Worker Resume Example

or download as PDF

Why this resume works

• Using percentages, specific numbers, and physical achievements rather than general responsibilities or duties is a great way to strengthen your resume.
• Cater  your resume skills  to the job you’re seeking with a list that isn’t so long that the reader zones out. Keep your list short, concise, and specific. 

Entry-Level Food Service Resume Example

• Use direct language in the work experience section. Start each work experience bullet point with a strong action word to get right to the point and instill confidence in the reader.
• Use consistent verb tense.
• If you choose to end bullet points in a period, don’t stop using the period halfway through the document.
• Even if your entry-level food service resume only lists two previous jobs, your work experience section can still boast an impressive list of duties and accomplishments, especially if you add measurable impact with metrics.

Food Service Manager Resume Example

• Your food service manager resume can include color accents, provided they’re not distracting. Subtle color can make headings easier to distinguish and your resume more visually pleasing.
• Include your experience working with people, what impact you’ve made on your team (this is a great place to add metrics), and your management style and values.

Dietary Aide Resume Example

• Ensure to add any relevant experience to your dietary aide resume that highlights your ability to create and serve customized food meals while keeping safety protocols in check. You can also mention any past dietary consulting sessions you’ve held.

Food Service Director Resume Example

• List down any software you’ve used to manage your staff members and their schedules. If you have directly contributed to increasing sales and efficiency, don’t let them go unnoticed! Overall, create a blend of managerial, respectful, and hard-working experiences.

Food Service Specialist Resume Example

• Your work history should reflect the skills and responsibilities of the job you’re seeking. Highlighting your expertise will make hiring managers want you to do the same for their company.
• A full resume appears professional, and it articulates that you have the experience needed for the position. 

Fast Food Service Worker Resume Example

• Take up space: an objective can help fill the page, so your resume doesn’t have awkward white space.
• Personalize: it allows you to show your personality and what you’d be like as an employee.
• Descriptions: you can describe what you’re looking for in a job and what you can bring to the table. 
• Don’t include too many previous positions. Select the work experience that best complements the role to which you’re applying.
• Don’t include irrelevant education or certifications. These can distract and cause employers to envision you in a role you don’t desire.

Related resume guides

How to Create a Food Service Worker Resume

Prep your food service resume in no time with our easy-to-follow steps.

Select a fun, creative resume template if you want to work in a local jazzy cafe. Try an elegant resume template if you’ll be working for fine dining and catered events. Providing food service for more serious populations, such as juvenile centers, hospitals, or schools? A professional resume template with clean, classic lines and muted colors will serve you best.

Note the job listing requirements, such as a healthcare setting needing you to “create reports to verify meal transactions” or a bistro asking you to take on “eliminating food waste.”

While you’d want your skills list to include “reporting” or “minimizing food waste,” look for opportunities in your work experience bullet points to show these skills in action .

Did accurate reporting reduce company losses? Did you initiate a rotation system that ensured produce remained fresh?

Start each work experience bullet point with an active verb to propel the sentence forward. Words such as “interacted,” “cultivated,” “processed,” “increased,” “decreased,” “organized,” “monitored,” “evaluated,” “prepared,” “recorded,” and “operated” are just some active words you might consider including in your food service worker resume.

You can place your education section further down on your food service worker resume if you like. It’s not that your education isn’t important, but if you’ve been in the food industry long, you know that so much about the role is learned while actively interacting and serving customers, stocking and rotating shelves, prepping food and sanitizing surfaces, and cultivating a welcoming environment.

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Oysterlink Spotlight Career Advice

14 Bartender Resume Skills to Add to Your Bartending Resume

Bartenders are the jack of all trades in the service industry. Mixing drinks, entertaining guests, bar management and cash handling are just some of the job duties of a skilled Bartender. Listing the right skills will help you highlight your resume objective and make your application stand out.

Table of Contents

Bartender Skills to Add to Your Resume

Here are some of the bartender skills you should consider for your resume to help you land your next bartending job :

Bartender Skills Breakdown

Let’s go into more detail about what these skills encompass so that you know which ones you should focus on when creating your bartender resume.

1. Mixology Skills

Mixing drinks and making cocktails are at the heart of almost every Bartending job. As such, you should almost always include your mixology expertise at the top of your bartender resume skills section to showcase your talents behind the bar.

2. Customer Service Skills

In most establishments, Bartenders work directly with customers. As such, having good interpersonal skills to ensure customer satisfaction is key in this industry. Highlight your ability to be friendly and welcoming in a sometimes stressful, fast-paced environment.

Additionally, you can highlight your willingness and ability to offer personalized service to high-end clients, if that’s something the establishment you’re applying for offers.

3. Bar Organization Skills

The key to being an efficient bartender is having strong bar organization skills. Maintaining a clean workspace, managing inventory and serving customers in fast-paced environments requires a high level of organization.

4. Cash Handling

Proper cash handling is a very important trait every bartender should possess. Here, you can also include your experience with point-of-sale systems and your ability to balance cash drawers at the end of your shift.

5. Liquor Knowledge

This is one of the most underrated bartender resume skills that many candidates overlook when filling out their bartender resume. Being able to distinguish alcohol just by looking at the bottle can take some time if you’re an inexperienced bartender. Beverage knowledge can also come in handy when mixing different cocktail recipes.

6. Responsible Alcohol Service

While this is not technically a skill, it’s something that every hiring manager can appreciate seeing on a bartender’s resume. Responsible alcohol service training is attained through organizations like BRS and TIPS . The training teaches aspiring bartender candidates how to deal with violent or untoward behavior, how to verify IDs, how to refuse service to intoxicated individuals and how to adhere to licensing hours and restrictions.

7. Teamwork

While it may sound a bit too cliche to include on a resume, highlighting your ability and willingness to work together with others is something every hiring manager in the service industry will appreciate. They will value the effort you put into playing your part as well as your willingness to help coworkers if they’re behind.

8. Good Memory

A good memory is super important when serving customers and working in an establishment with a long cocktail menu. Knowing who ordered what and which ingredients to use in drink recipes are valuable bartending skills to ensure service quality. Additionally, remembering regular customers’ names and faces can be a great way to earn extra tips.

9. Leadership Skills

This is one of the most relevant skills when applying for lead bartender or bar manager jobs. Being able to organize and lead an entire team of service staff and ensuring smooth operations are just a few job duties of a lead bartender that should be included in their resume.

10. Flexibility

The bartender job requires flexible working hours, including night shifts, weekends and holidays. Letting your employer know that you will show up consistently can be what sets you apart from other candidates applying for the bartending job.

Additionally, flexibility can highlight your willingness to partake in wait staff duties to ensure smooth operations during busy hours.

11. Garnishing and Presentation

Enhancing the visual appeal of cocktails is a key skill for bartenders. This can require the use of different bar utensils and techniques, such as herb springs, fruit slices and citrus twists. The cocktails being presentable adds to the overall customer experience.

12. Willingness to Learn

You’d be surprised how far you can get if you let hiring managers know that you’re willing to learn. Even if you don’t have the relevant skills for the job, saying that you’re willing to improve and work on yourself can be worthy of putting on your Bartender resume. Most establishments will provide some degree of bartending training, regardless of your skill level.

13. Endurance

The bartending job often entails working long hours. That being said, having the stamina to work for long periods can be valuable to add as one of your bartending skills. Additionally, bar inventory management can be quite demanding on the body. You will probably have to lift heavy crates of alcohol and take out the garbage.

14. Knowledge of Wine and Spirits

This is an essential skill for bartenders looking to work in a fine dining establishment. Using the right glassware and pouring techniques for different types of wine is key to customer satisfaction. Moreover, having the ability to recommend food pairings and explain the origins and flavors of different wines improves the guest’s experience and showcases your bartender skills.

Tips to Highlight Your Bartender Resume Skills

There are a few different ways to highlight the skills and experiences on your bartender resume.

Use a Bartender Resume Template

Using a ready-made bartender resume template will help you organize your bartender resume objective, contact info, experiences and skills in an aesthetically pleasing fashion. We have bartender resume examples for common bartender career paths.

List the Bartending Skills You’re Best at First

Do you consider your customer service skills your best trait? List them on your resume first. Do the same for other bartending skills you consider yourself great at, then move on to those you consider yourself decent at.

List the Hard Skills Before the Soft Skills

You should always list your hard (technical) skills before your soft skills. This way, the hiring manager will see the relevant job-related skills first before the skills that show your personality and work ethic.

Choose Skills Suitable for the Job Description

Before you make the list of your skills, take a good look at the job description. Think about which skills would relate to it most and consider whether they mention the level of experience they require for the position.

Professional Bartender Resume Templates

Check out our bartender resume examples and download one of our free templates. We have a bartender resume template for each common bartender career path, listing the skills needed to make your resume look attractive to hiring managers in the industry.

Moreover, we have cover letters and bartender resume summary examples that will help job seekers with and without bartender experience showcase their hard and soft skills.