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How to Get Facebook Reviews for Your Business Page (15 Easy Ways)

Wondering how to get Facebook reviews with ease?

Since it’s the largest social network in the world, Facebook business reviews can be a great way for your brand to get ahead of the competition.

But getting customers to leave reviews on your Facebook page can be tough.

In this article, we’ll show you how to get customer reviews on your Facebook business page and easily transform people into customers.

Here’s a table of content to help you navigate this article quickly. Click any section to jump right to it.

• Enable Reviews for Your Facebook Page
• Promote Your Page on Other Social Media Platforms
• Embed Facebook Reviews on Your Website
• Add a Facebook Review Widget
• Send Email Invitations to Recent Customers
• Write a Facebook Post Asking for Reviews
• Ask for Reviews via Facebook Messenger
• Send SMS Messages Asking for Feedback
• Enable Notifications for New Reviews
• Respond to Negative Reviews
• Answer Comments and Questions From Fans
• Promote Stand-Out Reviews on Facebook
• Encourage Facebook Check-Ins
• Ask for Reviews in Person
• Offer Discounts and Rewards

Before we get started with our list, let’s see how adding Facebook reviews can help your business.

What Are the Benefits of Facebook Page Reviews?

According to our detailed research on social media statistics , Facebook has more than 3 billion monthly active users. It’s definitely one of the best social media platforms to promote your brand’s products or services online.

By getting Facebook reviews and testimonials for your brand, you’re leveraging social proof in your marketing strategy to improve your online presence.

Here are other benefits of Facebook reviews for small businesses and big brands alike:

• Make your brand’s online reputation more credible to potential customers
• Increase the organic reach of your posts by boosting Facebook page engagement
• Gain the trust of your Facebook page fans and potential customers
• Promote positive customer reviews directly on your page
• Get to the top position in the Facebook professional services finder
• Positive reviews act as social proof , which convinces more people to buy from you
• Boost your site’s SEO when you embed relevant and keyword-rich reviews feeds

Follow the Guidelines for Facebook Business Page Reviews

Before gathering online reviews on your Facebook business page, it’s important to check out Facebook’s guidelines and community standards for business recommendations .

According to these recommendations, Facebook reviews should:

• Focus on the product or service offered by the business
• Be based on the user’s personal experience
• Not be from anyone who manages the page for that business

If your reviews don’t meet these guidelines, you can request them to be removed.

With that, let’s take a look at the easiest way to get Facebook reviews and boost your sales.

Easiest Way to Get More Reviews for Your Brand

For a simple way to get tons of reviews, you can embed review feeds on your site using a WordPress plugin.

And the best option that you can use is the Reviews Feed Pro plugin.

Business owners like you use this plugin to create, customize, and embed review feeds on your website in just a few simple clicks — no coding needed.

On top of showing Facebook reviews, you can show feeds with reviews from highly trusted platforms and review sites, like Tripadvisor , Yelp, Google Reviews , Trustpilot and more.

With the plugin’s visual customizer, you can quickly and easily customize the templates and design of your Facebook review feeds using the customization options on the left-hand side.

Plus, Reviews Feed Pro automatically copies the design of your WordPress site. So, your review feeds will perfectly match your branding and look beautiful right away.

The best part?

Reviews Feed Pro comes with a helpful support team who are always ready to lend their expertise and help you out.

Ready to get more Facebook reviews with ease? Grab your copy of Reviews Feed Pro here .

To learn more, you can look at this guide on how to embed Facebook reviews on your WordPress website .

How to Get Facebook Reviews (15 Proven Ways)

Now, let’s go ahead and look at our tried-and-tested methods that you can use to get more Facebook reviews for your brand.

1. Enable Reviews for Your Facebook Page

The first thing to do is make sure you’re allowing visitors to see and leave Facebook reviews.

To do that, first, start managing your Facebook business page and click on the Settings option on the left.

Doing that will allow you to change the settings of your Facebook page.

Next, click on Privacy to change your page’s privacy settings.

On the left, click on the Page and tagging option to continue.

Finally, look for the option labeled Allow others to view and leave reviews on your Page? and toggle it on.

You can now start collecting customer reviews with star rating and Facebook recommendations from your customers, which will be displayed on your Facebook account’s Reviews tab.

Then, you can also add a short call-to-action in your posts to encourage customers to review your business.

For more details, you can look at this tutorial on how to create the perfect call-to-action .

2. Promote Your Page on Other Social Media Platforms

If you’re not telling fans on other social media platforms that they can leave reviews on Facebook, they might never find out.

So it’s crucial that you cross-promote your Facebook page on the different social channels you own, including Twitter, Instagram, and YouTube .

It doesn’t have to be anything fancy. You can simply promote your page or group on other social platforms and ask people to join you.

That way, interested people can follow your brand on Facebook, where they can leave reviews and testimonials.

Want to kickstart your social media following on all these platforms?

You can embed social media feeds on your website so visitors can interact with your posts and follow you for more.

3. Embed Facebook Reviews on Your Website

By embedding Facebook reviews on your homepage, you can encourage website visitors to leave more reviews of your brand.

After all, you’re showing people that you check your reviews and listen to what they have to say.

It’s easy to embed a feed of Facebook reviews on your website. All you have to do is use the Facebook Feed Pro plugin from Smash Balloon.

With a few clicks, you can seamlessly connect your page and display beautiful Facebook feeds styled to match your site design.

To help you do this yourself, we’ve put together this guide on how to add a Facebook reviews feed to your WordPress website .

4. Add a Facebook Review Widget

Another way to convince people to leave reviews is to embed a Facebook review widget.

That means anyone browsing your feed only needs a click to visit your Facebook business page and leave a review.

For instance, you can easily add your Facebook reviews feed to your sidebar or footer areas using Facebook Feed Pro .

Then, you just need to edit the Facebook feed header to something that will encourage your site visitors to review your business, like this:

Using Reviews Feed Pro, you can even embed review widgets to show reviews from other major platforms like Tripadvisor, Yelp, and Google Reviews.

The best part is that you can do this for your own website — even if you’re a WordPress newbie. Check out how to add a social media review widget to your website for more information.

5. Send Email Invitations to Recent Customers

Did you know that email marketing can return $36 for every $1 you spend?

Email marketing can be a fantastic way to promote your brand, convert visitors, and get reviews.

You can directly send an email to your new customers and ask them to drop you a review on Facebook. To sweeten the deal, you can try offering discounts, coupons, free trials, and more.

If you want to get started with email marketing, here are some great ways to grow your email list .

6. Write a Facebook Post Asking for Reviews

Sometimes, satisfied customers on your Facebook page might have just forgotten to leave a review.

To fix this, you can create a new post on Facebook and remind your customers to leave a review.

You can also add an engaging image to the Facebook post so you’ll have an easier time grabbing people’s attention.

As a bonus, you can also use Facebook Feed Pro to embed photos and remind website visitors to leave reviews.

7. Set Up a Chatbot on Facebook Messenger

Chatbots are getting more attention as technology improves. And as they continue to make inroads in the customer service and marketing industry, they’re proving pretty valuable.

The fact is, messages sent by chatbots tend to have higher open rates, and with customers getting used to them, they’re tools worth utilizing.

Asking for a review using a Facebook Messenger chatbot can help you reach lots of new people easily. And that means more reviews for your business.

If you think a chatbot can be helpful, check out our full list of the best Facebook marketing tools .

8. Send SMS Messages Asking for Feedback

Did you know the majority of all searches for local businesses nowadays happen on mobile devices?

The truth is, much of the online world is navigated by mobile now, so collecting reviews in this way makes it super convenient for your customers.

You can use the power of mobile to get more Facebook reviews by asking customers to leave a review via SMS.

If customers have opted in to receive updates via text message, send them a short message containing a link to leave feedback on your Facebook page.

Just make sure you keep your messages short and to-the-point, so people are more likely to read through them.

On top of Facebook pages, you can use SMS messages to grow your Instagram account , Facebook group, Twitter page, and more.

9. Enable Notifications for New Reviews

If you aren’t notified when people leave new reviews, you can’t respond to them or share them with others.

The easiest way to solve this is to enable notifications for new reviews. That way, Facebook will let you know whenever someone leaves a new review.

To enable notifications for new Facebook reviews, follow these steps:

• Go to your Facebook page
• Click Settings on the left column
• Click Notifications
• Next to New Page review, click Turn On

Once that option is activated, you’ll be notified whenever someone leaves feedback on your Facebook business page.

And if you get negative Facebook reviews , you can now respond to them immediately.

10. Respond To Negative Reviews

While bad reviews can harm your brand, there are ways you can turn them into positive reviews.

Here are the steps you can take when faced with a negative Facebook review:

• Respond to the review as fast as you can
• Start by politely apologizing for the problem
• Offer them ways to reach out to your support team
• Remind them to change the review score if you helped solve the issue

By helping a customer with a problem like this, you can improve your brand’s reputation and encourage others to leave their feedback as well.

We’ve got a full article on how to handle negative Facebook reviews here that you can check out.

11. Answer Comments and Questions From Fans

Following on from responding to negative feedback, you should also reply to comments on your Facebook page and questions from potential customers.

If people see your page is busy with activities and conversations about your product, they’re more likely to ask their own questions.

Plus, answering questions removes obstacles that prevent people from shopping with you.

Even better, if customers have a great experience with the buying process, they’re much more likely to leave a review describing that positive experience.

You can also embed Facebook posts on your website to show these interactions to your visitors.

12. Promote Stand-Out Reviews on Facebook

Actively highlighting the feedback you receive on Facebook is another way to draw attention to your reviews tab.

You can make it a regular feature to promote the best reviews on your page to celebrate your customers and add a call to action for others to leave their own feedback.

Why not run a Facebook Live stream where you read out your recommendations, making it an event your fans can rally around and engage with?

Pro-tip : Are your reviews presented as videos? You can also use Custom Facebook Feed Pro to embed Facebook videos on your website .

13. Encourage Facebook Check-Ins

The likes of Foursquare made virtual check-ins to business locations a viral trend.

Facebook took that functionality and added it to business pages where customers can check-in, notifying friends of their location.

Facebook’s check-in functionality also has a nifty feature to help you collect reviews. After someone checks in, they receive a message from Facebook afterward, asking them to review the business.

For a lot of business pages on Facebook, it’s another excellent way to get more reviews for your Facebook page.

On top of getting new reviews, you can also get tons of Facebook likes for your page this way.

14. Remember to Ask for Reviews in Person

Most of the tips in this article focus on getting Facebook reviews online.

But if you have a physical business, you have a great chance to remind them to leave a review on your Facebook page.

You can do that verbally or with reminders around your store. For instance, you can add the review URL on your receipts, hang up signs in your store, and so on.

We’ve got a list of the best visual content creation tools to help you design beautiful signs with ease.

15. Offer Discounts and Rewards

You can also give out discounts or rewards to people in exchange for Facebook reviews.

Here are a few examples to help you get started:

• Offer a discount coupon
• Enter people into an online giveaway
• Give out free product samples
• Offer a free trial of new products

Give these offers a try, and you can see which works best for your business. In some cases, it might be best to run your incentives for a limited time.

In some states, offering incentives for reviews is forbidden or requires disclosure, so make sure to check your local laws.

If you want to run a giveaway for people who leave reviews, check out our list of the best WordPress giveaway plugins .

There you have it!

In this article, you’ve learned how to get Facebook reviews for your business page. Give these a try, and you can improve the trust of your customers, increase sales, and grow your business.

For a simple way to get lots of Facebook reviews, you can embed a reviews feed on your website. As a result, you can easily grab people’s attention and remind them to leave a review.

Ready to embed Facebook review feeds? Get your copy of Reviews Feed Pro here .

If you’re interested in increasing your Facebook page engagement, check out our tutorial on how to display a Facebook Events calendar on your website .

Hi! Just wanted to ask – what do you call the picture on No. 5 (Send Email Invitations to Recent Customers). How do I make one? Is there an app or a website? I can’t seem to find how to make one online. Thank you!

Hi Joanna, thanks so much for your question.

That picture is a screenshot from an email newsletter. You can recreate it by adding individual call to action buttons in the body of the email, or, depending on which email provider you use, they may have social media buttons you can embed.

Hope this helps! 🙂

Hi i log in to facebook but is saying account disabled so how am i going to do it

Hi Victoria,

Thank you for contacting us! I’m sorry for the long delay in our response; your comment went out of our radar. This looks like a problem with the Facebook account itself; you could try using a different Facebook account. If you have any other questions, feel free to contact us using the support form here https://smashballoon.com/support/

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Home » Reviews » The complete guide for Facebook Reviews for Business

The complete guide for Facebook Reviews for Business

Facebook Reviews can play a crucial role in helping you grow your business by influencing potential customers and building trust.  In this post, you will learn how to get the most out of the Meta popular website for your business.

What is Facebook reviews

Facebook Reviews are a feature on the Facebook platform that allows users to provide feedback and ratings about businesses, products, or services they have experienced. These reviews typically consist of a star rating system accompanied by written comments detailing the user’s experience.

Facebook Reviews serve as a crucial tool for businesses to build trust and credibility with potential customers, as positive reviews can attract new clientele while negative reviews provide opportunities for improvement and transparency.

Businesses can manage and respond to reviews directly on their Facebook page, fostering engagement and demonstrating a commitment to customer satisfaction. Overall, Facebook Reviews play a pivotal role in shaping the online reputation and perception of businesses within the Facebook community

Benefits of Facebook reviews

Trust and credibility.

Positive reviews (and also, negative reviews ) build trust and credibility among potential customers. When people see positive feedback from others who have used your products or services, they are more likely to trust your business.

Social Proof

Reviews serve as a form of social proof . When people see that others have had positive experiences with your business, it reassures them that they are making a good decision by choosing your products or services.

Search Engine Optimization (SEO)

Reviews can contribute to your business’s online visibility. Search engines often take into account the number and quality of reviews when ranking businesses in local search results. Positive reviews can improve your search engine ranking and increase your business’s visibility.

Customer feedback

Reviews provide valuable feedback from customers. Pay attention to both positive and negative reviews to understand what customers appreciate and where you can make improvements. Use this feedback to enhance your products or services.

Engagement and interaction

Responding to reviews, whether they are positive or negative, shows that you value customer feedback and are actively engaged with your audience. Responding promptly and professionally can enhance your business’s reputation.

Word-of-mouth marketing

Positive reviews act as a form of word-of-mouth marketing. When customers share their positive experiences on Facebook, they are essentially recommending your business to their friends and followers.

Differentiation from competitors

A high number of positive reviews can set your business apart from competitors. It can be a deciding factor for potential customers who are comparing different businesses in your industry.

Customer acquisition and retention

Positive reviews can attract new customers, while also encouraging repeat business from existing customers. Satisfied customers are more likely to become loyal customers and advocates for your brand.

Showcasing success stories

Use positive reviews as success stories. Share them on your website, social media, or other marketing materials to highlight the positive experiences of your customers.

Improving online reputation

Responding to negative reviews constructively and professionally can help mitigate potential damage to your online reputation. It shows that you are committed to addressing customer concerns and resolving issues.

How to add the ‘review’ section to your Facebook page

• Log in to your Facebook account and go to your company’s Facebook page.
• Navigate to the Settings section.
• Click on Templates and Tabs.
• Search for the Reviews tab in the list of tabs and activate it.

How to get your Facebook review link

Once you have the ‘review’ section on your Facebook page, you can get your review link in two ways.

Copy the Reviews Page URL

• Log in to Facebook: sign in to your Facebook account.
• Go to your business page: access your business page on Facebook. To do this, click on the Pages tab in the left menu or search for your page in the search bar at the top of the Facebook homepage.
• Get the URL of your business page: once you’re on your business page, look at the URL in your browser’s address bar. This is the URL of your business page. It should look something like this: https://www.facebook.com/YourBusinessName.
• Add the review endpoint to your URL: to direct people straight to the Reviews or Recommendations section of your page, add /reviews/ to the end of your business page URL. It should now look like this: https://www.facebook.com/YourBusinessName/reviews/.

Now you can share this link in your newsletter, emails or social media platforms, so your clients can leave you a Facebook review.

Create your own direct review link on Facebook

• Take the login homepage URL: www.facebook.com/login/
• Add a redirect to your reviews page by appending “next”: www.facebook.com/login/?next=
• Convert your page’s URL into the corresponding HTML equivalent and add it after the “next” component. You will get something like this: https://www.facebook.com/login/?next=https%3A%2F%2Fwww.facebook.com%2Fembedreviews%2Freviews%2F
• Just replace the colon (:) with %3A and the slash (/) with %2F.

This way, every time the customer logs in, they will be redirected to your reviews page.

How to get Facebook reviews for your business

Encouraging customers to leave Facebook reviews involves creating a positive customer experience and then guiding them to share their feedback on your page. 

Here are some strategies you can implement to encourage client reviews:

Claim and optimize your Facebook page

Make sure your business has an official Facebook Page. Claim it if you haven’t already and provide complete and accurate information.

Make your page review-friendly

Confirm that the review section is enabled on your Facebook Page. Follow the steps mentioned earlier to ensure the Reviews tab is visible and active.

Engage with your audience

Respond to comments, messages, and other interactions on your Facebook Page. Engage with your audience to build a positive online community.

Include a call to action in email communications

When sending emails to customers, include a call-to-action asking them to leave a review on your Facebook page.

Use social media posts

Regularly post on your social media channels, encouraging satisfied customers to share their experiences on your Facebook Page.

Run Facebook Ad campaigns

Consider running targeted Facebook ad campaigns to reach a broader audience and encourage them to leave reviews.

Highlight positive reviews

Share positive reviews on your page and other marketing materials to showcase the positive experiences of your customers.

Remember, authenticity is key. Do not buy fake reviews or attempt to manipulate the system, as this goes against Facebook’s policies and can harm your reputation. Focus on delivering excellent products or services and building genuine relationships with your customers.

Written by GrowFrog

A marketing tool for online reputation management and increasing conversions

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A complete guide on Facebook Recommendations/Reviews

In today’s digital age, online reviews play a pivotal role in shaping a business’s reputation and success. Facebook started out in 2004 as a social media platform and over the past 19 years it has become so much more. Among the plethora of platforms available for customer feedback, Facebook Reviews (now called Facebook Recommendations) stands out as a useful tool for businesses to showcase their credibility, build trust and engage with their audience. In this comprehensive guide, we’ll explore everything you need to know about Facebook Recommendations and how to make the most of them.

What is Facebook Recommendations?

Facebook Reviews is a feature on the social media platform Facebook that allows users to share their experiences and opinions about businesses, products, or services they have interacted with. Recently, it was renamed to Facebook Recommendations. After the change, users can no longer leave a star rating from 1 to 5, instead they can either recommend or not recommend a certain business. Through Facebook Reviews, users can leave written feedback and provide valuable insights into their interactions with a particular business. These reviews are publicly visible on the business’s Facebook page and can influence the perception of the business among existing and potential new customers.

Businesses can benefit from Facebook Recommendations by showcasing positive feedback as a form of social proof, building trust with their audience, and addressing any concerns or negative feedback to improve their offerings. This feature provides a platform for customers to voice their opinions and for businesses to engage with their audience directly, fostering transparency and accountability.

Why Facebook Recommendations Matter

• Social Proof : Positive reviews on Facebook act as social proof, assuring potential customers that others have had satisfactory experiences with your business.
• Trust Building : Reviews contribute to building trust and credibility. They provide a sense of authenticity and transparency, showing that your business values the opinions of its customers.
• Search Visibility : Facebook Reviews can impact your business’s visibility on search engines. Reviews that recommend your business can lead to higher search rankings, attracting more organic traffic.
• Customer Engagement : Engaging with reviews, whether they’re positive or negative, demonstrates that your business takes ownership and is committed to improving its services.

Managing Your Facebook Recommendations

To make the most of Facebook Recommendations, you need to actively manage and engage with them. But in order to get reviews on Facebook, you’ll need a Facebook Business Page.

Claim Your Business Page

If you haven’t already, claim ownership of your very own business page on Facebook. This ensures you have control over the information displayed about your business and the ability to respond to reviews. Log into your Facebook account and click the Create button on the top-right corner of the screen, then select the Page option within the pop-up menu.

In the “Create a Page” section enter the name of your business name, choose a category, and add a description. You’ll also be able to see a preview of what the page will look like on desktop and mobile platforms after you enter the information. To finish the initial setup, click on the “Create Page” button at the bottom of the screen. Alternatively, you can just use this direct link to create a page .

Your Facebook business page is now visible, but it will be empty. To fix that, go to the “Page Settings” option on the left side of the screen and click “Page Info”. From here you can add some vital information about your business. Make sure you add a phone number, an email address, a physical address, a website and your hours of operation.

Enable Reviews

Enabling reviews on your business page establishes a two-way street of communication between your brand and your customers. It invites them to contribute to your online presence, helping potential clients gain a comprehensive understanding of your offerings through real experiences. Moreover, positive reviews serve as endorsements that boost your brand’s credibility and trustworthiness. You can find this option in your page’s settings under “Templates and Tabs.”

Respond Promptly

Swiftly addressing reviews demonstrates your responsiveness and approachability. Customers appreciate knowing that their opinions are heard and taken seriously. This practice not only enhances the reviewer’s experience but also showcases your brand’s commitment to excellence in customer service.

Engage Professionally

When you respond to positive reviews with gratitude and appreciation, you not only acknowledge the reviewer’s satisfaction but also reinforce their positive feelings towards your brand. Expressing genuine thanks creates a connection that resonates with them and encourages continued engagement. Thank reviewers for their feedback and address any issues raised.

Encourage Reviews with Magic

Harness the potential of satisfied customers by proactively encouraging them to share their experiences through reviews. By using Magic , you can not only strengthen your online presence but also foster a sense of community around your brand. Magic allows you to easily reach out to happy customers and empower them to contribute to your brand’s narrative. Positive reviews not only enhance your credibility but also attract potential customers who seek authentic endorsements. 

Dealing with Negative Reviews

Negative reviews are inevitable, but they also present opportunities for improvement for your business. In order to make the most out of them, you can take the following steps.

When faced with a negative review, it’s crucial to maintain a composed and calm demeanour. Refrain from becoming defensive or engaging in confrontational responses. Remember, approaching the situation with a level head can pave the way for constructive dialogue and resolution. By staying composed, you open the door to understanding the customer’s perspective and addressing their concerns effectively.

Address the Issue

Publicly acknowledging the issue raised in the review and proactively providing a solution is a vital step towards showcasing your commitment to customer satisfaction. By addressing concerns openly, you demonstrate your attentiveness and dedication to resolving issues promptly. This not only reassures the dissatisfied customer but also resonates with potential customers who observe your responsiveness. 

Take It Offline

Extend a heartfelt invitation to the reviewer to connect with you privately, fostering a channel for in-depth discussion on the matter at hand. This personal touch reflects your commitment to providing tailored solutions and addressing their concerns comprehensively. Private communication grants the reviewer a space to share additional details and perspectives that might not be suitable for public discourse. 

Learn and Improve

Consider each negative review as a roadmap to betterment. Examine the feedback with an open mind, seeking ways to bridge the gap between what customers anticipate and what you deliver. This continuous improvement process not only boosts customer satisfaction but also elevates your business’s reputation.

Best Practices for Facebook Recommendations

Here are some best practices to maximise the benefits of Facebook Recommendations:

• Regularly Monitor Reviews: Set aside time to monitor and respond to reviews consistently.
• Show Appreciation: Thank customers for positive reviews and express your gratitude for their support.
• Use Visual Content: Share photos and videos of your products or services in action to enhance your page’s visual appeal.
• Highlight Positive Reviews: Share positive reviews on your page to showcase customer satisfaction.
• Stay Genuine: Authenticity matters. Avoid posting fake reviews or incentivizing customers to leave positive feedback.

Frequently Asked Questions about Facebook Recommendations

Did Facebook change reviews to recommendations?

In a 2023 update to its platform, Facebook has rebranded its ‘Reviews’ feature as ‘Recommendations.’ This transition was made with the intention of enabling customers to provide more comprehensive feedback about your business. This adjustment holds the potential to enhance your visibility within the local community and draw a larger customer base.

Who can see Facebook recommendations?

Remember that when an individual offers a business recommendation, they have the option to choose who sees it. For instance, if they opt to share a recommendation with their Friends, only those in their friend list can view it. It’s important to note that only publicly shared Recommendations contribute to a Page’s overall rating.

Is a Facebook recommendation the same as a review?

Facebook Recommendations have replaced Facebook Reviews. The way they work is straightforward: when a user visits your page, they’ll encounter a section labelled Recommendations and Reviews positioned near the top. These have their dedicated user tab, formerly called  “Reviews.”

Can you remove a bad recommendation on Facebook?

Page owners lack the ability to directly eliminate specific reviews. Nonetheless, users have the option to report a review to Facebook’s team for potential removal. However, reviews can only be reported if they have received at least one comment. Addressing negative reviews through comments requires careful consideration and a delicate approach.

Where is the reviews recommendations tab on Facebook?

To access your Page’s Recommendations, navigate to the Reviews tab situated beneath your cover photo on your Page. In some cases, you might need to first click on “More.” Disabling Recommendations will halt their display and eliminate the associated ratings and reviews from your Page. If a Recommendation or review violates Facebook’s Community Standards, you have the option to report it.

Key Takeaway

Facebook Recommendations offer businesses a valuable avenue to engage with customers, showcase their reputation, and build trust. By actively managing reviews, responding professionally, and using feedback to improve, you can harness the power of customer opinions to enhance your brand’s online presence and credibility. Embrace reviews as opportunities for growth, and remember that every interaction is a chance to leave a positive impression on both existing and potential customers.

About Magic

Magic helps local businesses grow. Thousands of local businesses use Magic to get more online reviews, win new customers, easily manage customer conversations and grow sales. Magic offers these features:

• Reviews: Get more reviews with automatic review requests for popular review sites like Google, Facebook, Yelp, TrustPilot, and more. Rank high on local search and enhance your visibility on Google. 
• Inbox: Keep track of customer conversations across channels in one inbox, including SMS, Facebook, Instagram, and Gmail. Manage conversations better as a team and do more with industry specific templates. 
• Text Marketing: Drive more sales with instant text campaigns and reach your customers at the right moment with automation. Use prebuilt templates to send out text campaigns in minutes. 
• Webchat: Turn website visitors into customers with SMS powered Webchat. Chat to website visitors directly through SMS so you won’t miss a lead, even when they leave your website. 

Looking to grow your local business? Book in a demo call now . Follow us on Instagram and Facebook

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How to write a review or recommendation on any Facebook business page

• You can write a review on Facebook to help others make an informed decision about a business.
• To leave a review on Facebook, you can either recommend or not recommend a business. 
• You can leave this recommendation directly on a Facebook business page.

If you've just been to a really great — or not so great — business, you probably want to tell someone about it. You could just post about it on social media, but that only goes to your friends. It would probably be more useful to let people who actually want the information know.

There are many ways to do that, but one way is to post on a business' Facebook page, if it has one. You don't have to leave a generic post on the page, and it's not the traditional star rating like you're used to either.

Facebook has changed their reviews to recommendations, which can include photos and tags in addition to text. Now, star ratings for a business are calculated by a combination of past reviews and customer recommendations. 

Here's everything you need to know about Facebook recommendations.

How are Facebook recommendations different from reviews?

While they serve a similar purpose, there are a few key differences between recommendations and reviews. 

First, Facebook reviews are visible to anyone on Facebook, while recommendations can be limited to just friends. Facebook reviews also have a star rating whilst recommendations do not.

What are the benefits of using Facebook recommendations?

When recommending a business, you can add photos to accompany your text and select tags to highlight key features about a business (like child-friendly or cozy atmosphere). 

Additionally, if one of your Facebook friends recommends a business, it will appear first on that Facebook page as well as on your friend's timeline.

How to write a review on Facebook

1. Go to the Facebook page of the business you want to review. 

2. Click the Reviews tab.

3. Underneath Do you recommend [Business Name]? click Yes or No .

4. Write your review about the business. Reviews must be at least 25 characters long.

5. In the Sharing section , select who will be able to see your review. You can choose just friends, or set it to public so that anyone can see it. When you're finished, click Post . 

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Nikola Bojkov

How to get facebook reviews for your business [5 ways].

In this blog post we are covering 5 easy ways on how you can get more Facebook reviews effortlessly.

Where is the place where you turn to when deciding what will be your next dinner or trip destination? Reviews, of course!

And you are not the only one –  57% of consumers  say that social media influences their shopping. And 44% of them said that Facebook was the social network that influenced their decisions the most.

The rule of thumb is: The more positive reviews you have, the higher the chances they will visit or buy from you.

Just having a presence on social media is not enough anymore. It would be best if you started yielding results from it.

And what’s a better way to do that than Facebook Reviews?

Along with Google Reviews, Facebook Reviews are one of the most efficient digital versions of word-of-mouth marketing and have the potential to influence your future customers buying decisions that will visit your Facebook business page.

You are probably already familiar with  online reviews’ power  and what they can bring you from a business perspective, so I will skip to the fun part – how to get Facebook reviews for your business.

Here is a list of 5 easy ways on how you can get more Facebook reviews effortlessly:

• Ask your customers via chat or email
• Add ‘‘Leave us a Review’ buttons on your website
• Ask for Facebook reviews offline
• Respond to every review
• Promote customers feedback on social media and Facebook Ads

How to Find Your Facebook Review Link

First things first.

Before we dive into the methods on how to ask customers for Facebook recommendations and reviews, please make sure you actually know where is your Facebook Reviews section and how to get the link so you can drive customers to that page.

To find your Facebook reviews page link, go to your ‘Reviews tab’ and copy the URL.

For EmbedSocial, it will be this one: https://www.facebook.com/EmbedSocial/reviews/  

We encourage you to go with the 2nd option, so below, we are listing some simple ways to collect more Facebook reviews for your business.

Pro tip:  To make the reviews link more appealing, you can always use a  custom link shortener  to provide you with the essential info on the link activity. For more detailed insights and to track from where users are coming to your review link, check out  Google’s Campaign URL builder .

Okay, now let’s see how we can use this link to navigate customers to write their reviews.

1. Ask your customers via email or chat

What is the easiest way that to ask your current customers you already have a relationship with to leave you a review?

Here are 2 ways how to do this:

Chat communication is growing during the pandemic and has become one of the main channels for direct interaction with customers.

Therefore, a perfect way to collect customer feedback !

Companies need to implement procedures in their Customer support departments where every employee at a certain point of interaction will ask their customers for feedback.

And for companies wanting to increase their Facebook reviews, the best way is to ask customers to post their reviews publicly with a direct link to your Facebook Page’s reviews section.

Another option to ask for reviews is to send request emails to your customer list.

“Hey, let us know what you think – Leave us a review here’’

and add a direct link to your Facebook reviews option.

Our email review request message looks like this:

And if a client doesn’t leave you a review, don’t be shy to do a follow-up.

Send something like:

‘’Hey, did you ever get a chance to write a review for us?’’

Just make sure you are not pushy cause you will never get the desired review.

Pro tip:  It’s all about timing, and Facebook reviews are no exception. Thus, the optimal time to contact a new customer is 3 to 5 days after purchase. Ensure they are happy with the product or service, thank them for choosing you, and then ask for a review.

2. Add ‘‘Leave us a Review’ Buttons and Facebook Badges on Your Website

Another way of ‘it never hurts to ask’ is by adding CTA buttons like ‘ Leave us a Review ’ on your website to direct users to your Facebook reviews page.

The easiest way to start collecting customer feedback on your website is with the  EmbedReviews platform .

You have the option to display a Facebook review widget or add a ‘ Leave a review ’ button anywhere on your website.

Here is how our ‘Leave a Review’ button and Facebook widget look in action:

Once your web visitors click on the review button, they will be redirected to your Facebook Reviews tab where they can submit their feedback.

Embed Facebook reviews badge

As for the badges in the EmbedReviews button, you can choose from the available designs and again use an embeddable code to display on your website.

Note that the badge will update every time you have a new Facebook review.

3. Ask for Facebook Reviews Offline

When it comes to offline engagement with your customers, you will also need to think of placements how to make sure you encourage and collect their feedback.

Here are some ways how you can do this:

Print QR codes on receipts, flyers, menus, posters, and similar

QR codes can help you bridge the offline and online worlds and give customers an easy way to submit Facebook reviews.

You will only need to generate a QR code that will include the Facebook link to your Facebook Page’s reviews section.

Big posters with your customer reviews is a definitely great idea, showing your social proof offline and also inspiring people to do the same and get their name on your business location walls.

Ask customers to check in on Facebook

Encourage customers to check in on your location with their Facebook profiles.

If you are a local business owner of a place, provide a stable Wi-Fi network and ask people to check in there, and Facebook will send them a reminder to write a review 1-2 days later.

 You will be surprised how many of them will land you a hand.

PRO tip:   Most of these offline encouragements usually include some incentives, such as discounts or free staff, that can improve the response rate of your offline customers. So, think about how you can incentivize them to give you feedback on Facebook. 

4. Respond to Facebook Reviews (even the negative ones)

Take time to respond to every review! Users will surely notice your interaction and how you value customers’ feedback and award you with leaving a review.  Respond even to star ratings without comments, no matter if it is 5-star reviews or less.

To tackle your review responses more effectively, you try an  Autoresponder for Facebook reviews  that can automate your reply. This way, you will never forget to reply to a review and show your customers that you value their time and effort.

Responding to all reviews includes responding to the negative ones, too, right?

What to do when you encounter a negative review? How should you deal with it to not hurt the customer’s feelings and your business, too?

Don’t dare to delete negative reviews (unless they violate  Facebook Community standards ). 

It will hurt your reputation, and it will show that you lack transparency. Instead, use them to your advantage – apologize for the bad experience and offer a solution.

Yes, potential customers will notice the negative review, but they will also see that you have handled the situation and will respect you more.

Guess what – negative customer feedback can do more good than harm. Despite improving your online reputation management , they can help business owners see the bigger picture and improve their digital marketing strategy based on that.

If you ignore negative reviews and they proceed to come up, you will probably run out of business sooner or later.

So, take a deep breath and follow these action steps below:

• First, you should try to understand why the customer is leaving a negative review. Why are they not happy with your product or service? What is the trigger?
• Reply to the negative feedback ASAP. Thank the customer for leaving a review. Try to understand the reason behind the testimonial (make sure you don’t go into defense mode). And if it is your fault, acknowledge it and do something about it – at least suggest replacing the products or refunding the customer.

Please note that whatever your response is, it will be seen by other visitors. This is the perfect way to show how you care about your consumers (and, as a result, get more sales and even more reviews).

We created a detailed  guide on the best practices for responding to negative reviews . Suggested responses are included, too.

5. Promote customers’ Feedback on Social Media and Facebook Ads

Business reviews are the best user-generated content , so make sure you aggressively promote them across every social media platform you have. This will unconsciously inspire other customers to leave their feedback, too.

With a simple share among your community, your customer reviews will attract new customers who will be encouraged to share the same

Here is our latest social media campaign on Facebook, featuring one of our customer reviews:

? Success Story: How EmbedReviews helped 3 Key Elements show instant social proof and get more clients We talked with… Posted by Embed Social on  Wednesday, September 9, 2020

Yes, it’s possible to turn your customer feedback into Facebook ads! And you can do that in just a few clicks with our review management tool.

Before you craft your perfect Facebook ad, you need to connect EmbedSocial with your Facebook Advertising Account.

Then, you should select a customer testimonial from your Facebook page and customize your review template the way it demonstrates your marketing message loud and clear.

Check out our detailed guide on  How to Turn Customer Testimonials Into Facebook Ads .

Other places where you can promote your Facebook reviews include

• Your website homepage and product pages
• In the walls of your physical store
• Social media networks like LinkedIn, Twitter, Instagram, Pinterest, etc.
• Company newsletters
• Blog articles

Yet, these are just a couple of ideas we have tried (and proved successful). After all, the best place to promote your testimonials and encourage people to leave you a new one is wherever your customer is (online and offline).

We really hope this short guide on how to get Facebook reviews gave you some specific directions on how to maximize your Facebook testimonials’ potential,  improve their visibility, and as a result –  level up your digital marketing strategy in a blink.

After all, getting more reviews on Facebook can take a little effort, but it’s an investment that pays off (you’ll see).

Thanks for reading, and don’t forget to  leave us feedback on Facebook . 🙂

It’s all about asking, right?

FYI: You can embed Facebook reviews widget  automatically with  EmbedReviews platform.  Start a free trial  and display your Facebook Page recommnedations now. 

Embed Facebook Recommendations and Reviews on your Website

Try EmbedReviews , generate Facebook and Google reviews, and display a social media reviews widget on your website. Automatically and in seconds.

All PRO features | Cancel any time.

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CEO of EmbedSocial 

Nikola Bojkov is the CEO of EmbedSocial, an entrepreneur who turns problems into products. With over a decade of hands-on experience with social media APIs, he guides EmbedSocial in its role as a technical partner for both SMEs and large agencies, maximizing the impact of their user-generated content. EmbedSocial has offices in Skopje, Tokyo and Lisbon with over 250,000 users.

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How to get Facebook Business Page Reviews in 17 Ways

Online evaluations are incredibly influential in today’s digitally linked world when it comes to influencing a company’s reputation and luring new clients. Facebook has distinguished itself as a powerful participant in the social proof field among the many available platforms. Facebook Business Page Reviews, frequently referred to as electronic “word-of-mouth,” have a big impact on a company’s success and reputation. Customer reviews on one’s Facebook page have a big impact on their trustworthiness and reputation. They assist potential clients in making educated judgments by attesting to the caliber of their goods or services.

To get Facebook Business Page Reviews, here are the 17 ways to follow.

• Activate Facebook Page Reviews:  The first step is to check that the review tool is active on the Page, allowing users to offer feedback.
• Create a Facebook Post Requesting Reviews:  Post requests on a regular basis, urging satisfied consumers to share their experiences and submit reviews on the Page.
• Embed Facebook Reviews on Your Site:  Display positive reviews straight on the website for future clients to see.
• Incorporate a Facebook Review Widget:  Use third-party review widgets to display Facebook reviews on the website prominently.
• Ask for Reviews via Facebook Messenger:  Engage with clients via Messenger and gently ask for reviews following a positive interaction.
• Respond to Comments and Queries from Followers:  Engaging the public actively builds trust and encourages additional reviews.
• Turn on Notifications for New Reviews:  Stay informed about new reviews and respond to them to demonstrate dedication to customer satisfaction.
• Collect In-Person Reviews:  Encourage clients to post reviews on their smartphones while they are there if a business has a physical location.
• Promote Facebook Page on Other Social Platforms:  Cross-promote the Facebook Page on other social media platforms to increase its reach and review count.
• Send Email Invitations to New Buyers:  Send automatic email invitations asking for comments and reviews after a purchase.
• Provide Discounts and Incentives:  Provide discounts or incentives to customers who submit reviews to encourage them to share their experiences.
• Reply to Negative Reviews: Address negative reviews professionally and rectify issues to demonstrate a commitment to client pleasure.
• Inspire Facebook Check-Ins:  Encourage clients to check in at the business’s location, which leads to them leaving a review.
• Request Feedback Through SMS Messages:  Use an easy link to send SMS messages to prior customers requesting feedback and reviews.
• Highlight Exceptional Reviews on Facebook:  Share outstanding reviews as posts on the Page to demonstrate the company’s commitment to providing excellent service.
• Include a Call To Action (CTA) Button for Reviews:  Make it easy for customers to offer feedback by including a “Review” or “Recommend” button prominently on the home page.
• Integrate ‘Leave Us a Review’ Buttons on Your Site: Place review buttons strategically on the website so that people navigate the company’s Facebook Page and post evaluations.

1. Activate Facebook Page Reviews

Activating Facebook Page Reviews is the act of enabling the feature that allows customers and visitors to the Facebook Business Page to submit reviews and share feedback about the company’s products or services.

Start by authenticating into the Facebook account and navigating to the business Page to activate Facebook Page Reviews. Second, select the “Settings” tab located in the upper-right corner of the Page to access the Page settings. Select “General” from the left-hand menu and scroll down to the “Country Restrictions” area to ensure no restrictions on who is allowed to submit reviews. Third, navigate to the “Reviews” area and select “Edit” or “Settings.” One has the option to turn reviews on or off in the review section. Activate reviews by checking the box labeled “Allow visitors to review the Page.” Remember to save the changes so the customers and visitors see Facebook Page Reviews.

Activating Facebook Page Reviews is extremely beneficial since it creates a route for customers to express their experiences, which influences new purchasers. Reviews give social proof and foster confidence, making one’s company appear more trustworthy and genuine.

Activating Facebook Page Reviews helps business owners display good feedback, communicate with customers, and boost their online reputation. Activating Facebook Page Reviews helps increase the visibility of the Page in search results and attract more clients.

There is an overwhelming majority of positive reviews, but there are negative reviews. Negative criticism must be handled professionally and swiftly, as ignoring or mishandling it undermines the company’s reputation. One receives spammy or irrelevant reviews, which is difficult to handle. These disadvantages are avoided with adequate review management procedures.

2. Create a Facebook Post Requesting Reviews

A Facebook Post Requesting Reviews is a social media approach used by businesses to encourage their Facebook followers and customers to contribute their opinions and experiences. A Facebook Post Requesting Reviews entails creating a well-structured post on a Facebook Business Page that specifically requests reviews and provides detailed directions on how to leave them.

Begin by writing a compelling post expressing gratitude for the consumer’s support before creating a Facebook Post Requesting Reviews. Make it clear that businesses want reviews and give them step-by-step directions on how to write one, such as sending them to the “Reviews” tab, clicking “Write a Review,” and sharing their ideas. Adding images and a Call to Action (CTA) button or link improves the content and speeds up the process. Maintain a professional and upbeat tone throughout, emphasizing the importance of candid feedback.

Facebook Post Requesting Reviews is a powerful tool for gathering client feedback. The effectiveness of a Facebook Post Requesting Reviews is determined by the company’s interaction with its target audience and the quality of its products or services. Facebook Post Requesting Reviews produces a consistent stream of reviews when done effectively, which helps in establishing credibility and trust.

There are various advantages to using Facebook Post Requesting Reviews. Facebook Post Requesting Reviews enables direct interaction with the audience, which fosters a sense of connection and loyalty. The exposure of the post reaches a large audience, boosting the opportunity for various reviews. Clear instructions make the review process easier, which encourages more consumers to offer feedback. Facebook Post Requesting Reviews adds a human touch, demonstrating real respect for consumer feedback and developing relationships.

Facebook Post Requesting Reviews has several downsides. The effectiveness is determined by the number of followers and level of engagement, which limit the number of reviews obtained. Negative feedback is posted, requiring careful monitoring and replies to retain a positive reputation. Excessive use of review requests irritates followers and overwhelms other content, emphasizing the significance of a balanced approach.

3. Embed Facebook Reviews on Your Site

Embedding Facebook Reviews on the website entails adding a section or widget to the website that shows reviews from the Facebook Business Page. Embedding Facebook Reviews on the website enables website users to view customer comments and testimonials shared on the Facebook Page without leaving the company’s site.

Start by visiting one’s Facebook Page and selecting the “Settings” option to incorporate Facebook Reviews on the website. Locate the “Reviews” tab by choosing “Templates and Tabs” from the left-hand menu afterward. Toggle the switch to “Show Reviews” enabled by selecting “Settings” from the menu. Businesses personalize the tab name and change the review parameters to suit their tastes. Ensure that one saves the changes after configuring these settings.

Businesses proceed to embed the reviews widget on their website once the reviews tab on their Facebook page has been enabled. Open the Facebook Page and select the “Reviews” tab from within it. An option with the label “Embed Reviews” is found on the right side of the page. Select “Embed Reviews” to generate the required HTML code. The HTML source code of the website must contain the provided code, which businesses must copy and paste where they want the reviews to appear. Save and update the website to verify that the embedded Facebook Reviews are visible to the site’s visitors.

Building credibility and trust with prospective customers through integrating Facebook reviews on the website is quite beneficial. Facebook reviews enable consumers to view genuine testimonials from actual customers, which affects their purchasing choices and raises the conversion rate of their website.

There are many benefits to including Facebook reviews on a website. First, Facebook reviews boost the company’s legitimacy and authenticity by displaying real consumer comments. Conversion rates rise as a result of positive reviews in particular because they inspire confidence in potential customers and motivate them to interact with the company’s goods or services.

Facebook reviews feature encourages user interaction by removing the need for users to switch between external social media networks so they have immediate interaction with customers and read reviews on the website. Integrating Facebook Reviews provides SEO benefits, as user-generated content, including reviews, positively impacts one’s website’s search engine ranking.

Embedding Facebook Reviews on the website has some disadvantages to consider. Positive ratings increase trustworthiness, but doing so makes unfavorable reviews prominent. Responding to critical comments professionally and openly assists in lessening and converting such a problem into an avenue for progress. Maintenance is another factor to consider. Keeping the embedded widget updated requires recurring inspections and corrections to guarantee proper operation. The widget’s implementation affects the load time of the website, which has an adverse effect on user experience if not correctly optimized.

4. Incorporate a Facebook Review Widget

Incorporating a Facebook Review Widget entails adding a customized plugin or code snippet to the company’s website that shows their Facebook Page Reviews directly on their site. Facebook Review Widget improves user experience and increases online authority by enabling visitors to read and engage with reviews without leaving their website.

Businesses adhere to these guidelines to add a Facebook Review Widget. Go to the Facebook Page and select the “Settings” option first. Pick “Templates and Tabs” from the left-hand menu. Find “Reviews” by scrolling down and clicking on it. Select “Show Reviews” from the menu, then click “Save.” Next, go to the Facebook Developers website and use the “Facebook Page Plugin” tool. Enter the URL of the company’s Facebook page to configure the plugin’s width, height, and displayed tabs. Click “Get Code” to retrieve the HTML code snippet after customizing the widget as desired. Business web developers must insert the code wherever on the company’s website they want the widget to display in the HTML. Ensure the website embeds HTML, or ask the company’s web developer for help.

The legitimacy and dependability of the company are effectively communicated to website visitors by incorporating a Facebook Review Widget. Facebook Review Widget simplifies the review access procedure by allowing visitors to see and leave reviews without leaving the site. More interactions and a better user experience result from such convenience.

One of the main benefits of utilizing a Facebook Review Widget is that it offers users a simple way to access and interact with reviews on the website. Facebook reviews increase confidence among potential customers by featuring genuine user-generated material directly on the website. Positive reviews that are prominently displayed on the website act as powerful social proof, increasing conversions and queries. Facebook Review Widget is editable, so businesses modify its appearance to fit the style of their website.

A Facebook Review Widget has a lot of advantages, but it’s essential to consider any disadvantages. One significant drawback is that it solely displays Facebook reviews, leaving out feedback from other networks. Businesses must add more widgets or solutions if the company has reviews on several sites. Some visitors wonder about the integrity of the reviews posted on one’s website since they wonder if they have been carefully chosen. Promoting open communication and a range of opinions is essential to alleviate such concerns. The widget’s user experience and overall effectiveness are affected by bad widget implementation, such as erroneous coding or poor design integration. It is vital to guarantee correct installation and upkeep.

5. Ask for Reviews via Facebook Messenger

Asking for reviews via Facebook Messenger entails contacting the customers directly through the social network’s chat system and soliciting their opinions about the business, its goods, or services.

Identifying pleased clients or customers who have recently connected with the company helps the business ask for reviews via Facebook Messenger. Create a customized message to thank them for their business and kindly ask if they are willing to post their comments about their experience on the company’s Facebook Page . Provide the customers with a direct link to the review section of the company’s Facebook Page to make the process as simple as feasible. Remember to maintain a polite and non-intrusive tone throughout the talk.

Requesting feedback using Facebook Messenger is beneficial because it allows for direct and individualized customer engagement. People leave evaluations when approached individually, as it feels closer to a personal request than a mass message.

There are various benefits to requesting reviews over Facebook Messenger. First, requesting reviews offers a personalized method of client contact, highlighting the value of their feedback and sincere interest in it. Customers feel more connected to a business when it takes the time to get to know them, encouraging them to submit evaluations. Second, individualized requests for reviews have a greater conversion rate than generic, mass requests for reviews. Third, making it easy for customers to access the review part of the Facebook Page makes it easier to predict that they are going to spend the time to do so.

There are several negatives to consider. Asking for reviews via Facebook Messenger involves a lot of effort because each message needs to be given particular attention, especially if businesses have a considerable customer base. Specific customers view unsolicited messages as an invasion of their privacy or an intrusion, resulting in unpleasant reactions. Customers who refrain from posting reviews reject business or respond negatively, resulting in unpleasant interactions. It is essential to be aware of and follow Facebook’s policies surrounding using Messenger for business reasons, as violations result in limitations or penalties.

6. Respond to Comments and Queries from Followers

Responding to comments and queries from Facebook Business Page followers entails engaging with the audience by addressing their comments, questions, and concerns. The company’s dedication to client satisfaction and community involvement is evident from such engaged contact.

Followers often post questions and comments, so make sure to keep an eye out for them on the Facebook page. Page moderators must respond to comments and queries as soon as they see them politely and promptly. Address any questions or concerns, offer useful details, and appreciate favorable comments. Ensure the responses are precise, concise, and consistent with the voice and messaging of the company.

Building a strong online presence involves responding to followers’ comments and inquiries. Responding to followers encourages a sense of community, demonstrates attentiveness, and boosts client loyalty. More people give reviews and join in discussions on the Page if companies interact with their audience.

There are many benefits to responding to questions and comments on one’s Facebook business page. First, responding to them increases consumer involvement, demonstrating the company’s commitment to client happiness and enhancing the reputation of the brand. Responding to them strengthens the company’s ties with customers and encourages advocacy among the followers. Continuously responding to comments and inquiries promotes a strong brand image by demonstrating the company’s dedication to customers’ thoughts and experiences. Active followers are inclined to produce user-generated content to help companies advertise their company.

Responding to comments and queries has disadvantages. Responding to comments and queries takes a lot of time, especially for Pages with a big following or many interactions. Negative feedback must be handled delicately and is difficult because doing so harms the company’s reputation. The demand for resources such as workforce arises when the company’s Page’s interactions develop. The risk of miscommunication in written communication highlights the significance of providing clear responses and preventing misconceptions.

7. Turn On Notifications for New Reviews

Turning on notifications for new reviews on one’s Facebook Business Page entails updating the Page’s settings to get alerts whenever a user posts a new review. Companies receive these notifications in various ways, including email or the Facebook Page admin interface, ensuring they are always updated on user comments.

Start by signing in to the Facebook Business Page and going to the settings page to enable notifications for new reviews and choose “Notifications.” One finds an option to sign up for notifications whenever someone writes a review on the Page in the “Review” area. Turning on the feature further personalizes the notification choices, such as selecting whether to get alerts by email or as in-app notifications on the Facebook Page Manager dashboard. Companies get alerts when a new review is posted once they save the changes.

Turning on notifications for new reviews is quite beneficial because it allows companies to stay current with consumer feedback in real-time. They must respond quickly to positive and negative reviews due to the proactive approach, which shows the company’s dedication to ensuring client happiness.

There are various benefits to enabling new review alerts on the Facebook business page. Turning notifications on allows prompt responses to favorable and unfavorable comments, highlighting the company’s dedication to ensuring client pleasure. Regularly checking client reviews shows that the company values their feedback, leading to greater engagement and loyalty. It helps companies manage and highlight the best reviews while responding to unfavorable remarks, which is helpful for reputation management. Responses to reviews favorably affect potential customers’ impressions and insights from reviews help to improve the quality of a product or service.

There are some drawbacks to consider. Many evaluations for the company make managing notifications difficult and time-consuming. Email notifications raise privacy issues because they reveal the company’s personal email address, which some users find objectionable. Relying solely on alerts results in missing reviews due to technical difficulties or notifications that become buried in the email or Facebook management interface. There are few choices for detailed and filtered customization of notifications. It is resource-intensive to continuously monitor and reply to evaluations, especially for small organizations with few employees.

8. Collect In-Person Reviews

Collecting in-person reviews entails aggressively seeking out comments and reviews from clients who physically visit the place of business. Collecting in-person reviews encourages clients to talk about their interactions with the company’s goods or services right away.

Start by teaching the staff to respectfully ask consumers for feedback at the point of sale or after their visit to gather in-person reviews properly. Give them instructions on how to request reviews, highlighting the value of candid criticism. Businesses design visually appealing review cards or booklets that conveniently include QR codes or direct links to the company’s Facebook Page. Consider establishing dedicated review stations on the physical site where customers get to provide feedback using their mobile devices.

Collecting in-person reviews is extremely helpful since it gets quick input from clients who have just experienced the goods or services. Customers clearly recall their experiences, so reviews are expected to be more genuine and in-depth. The technique improves the overall customer experience by demonstrating that the company values their feedback.

One key advantage of collecting in-person reviews is that it allows for better response rates. Customers who are satisfied or dissatisfied with their experience are more inclined to communicate their thoughts when asked in person. Customers believe that the business cares about their feedback if they collect in-person reviews, which helps build trust. In-person reviews are particularly beneficial for service-based organizations or businesses with actual stores because they provide direct insight into client opinion.

Collecting in-person reviews has some disadvantages. Some consumers are sometimes uncomfortable giving their thoughts in person, which skews the feedback businesses get. The format and scheduling of in-person reviews vary widely, making managing and recording them consistently challenging. The effectiveness of collecting in-person reviews depends on the caliber and reliability of the company’s staff’s customer contacts, which takes time to manage.

9. Promote the Facebook Page on Other Social Platforms

Promoting the company’s Facebook Page on other social platforms entails taking advantage of the reach and audience of platforms such as Instagram, Twitter, LinkedIn, and other relevant social media networks to raise awareness about the Facebook Business Page.

Create interesting updates or information appropriate for each social media network before promoting one’s Facebook Page there. Share eye-catching updates, pictures, videos, and links to get new followers for the Facebook page from the current fans. For example, the company uses Twitter to create tweets that include a link to one’s Facebook Page and a clear call to action (CTA). Share visually engaging Instagram posts with captions pointing people to the Facebook Page. Consider using paid advertising on these networks to reach a larger audience. Users are directed to the company’s Facebook Page by customized advertisements they generate.

Promoting the company’s Facebook page on additional social networks is a highly efficient way to grow its fan base and make its page more visible. Promoting the company’s Facebook Page on other social platforms allows the company to tap into the networks of its current followers, perhaps drawing in people who have not found the Facebook Page otherwise but are interested in its goods or services.

There are many benefits to promoting one’s Facebook page on other social networks. First, promoting the company’s Facebook Page on other social platforms makes content more visible, which attracts more likes, follows, and future reviewers. Second, it makes marketing easier to certain demographics and interests, ensuring that the right people hear the company’s message. Third, cross-promotion improves the company’s internet visibility and upholds brand coherence.

There are disadvantages to consider in promoting the company’s Facebook Page on other social platforms. Promoting the company’s Facebook Page on other social platforms takes a lot of energy, time, and extra resources to manage various platforms. Creating platform-specific content is essential due to differences in user behavior and best practices. Intense competition from competing firms on these platforms necessitates the purchase of sponsored advertising to stand out.

10. Send Email Invitations to New Buyers

Sending email invitations to new buyers entails contacting existing clients and asking them for reviews of the business on social media sites such as Facebook. Sending email invitations to new buyers takes advantage of email’s practicality to get in touch with recent clients and solicit their feedback.

Follow the steps to implement the technique successfully. Obtain a customer’s email address once they’ve made a transaction with their permission. Send a personalized email to thank them for their purchase and gently ask for feedback on the company’s goods or services within a fair amount of time, usually a few days to a week following the sale. Make it simple for them to post a review by including a direct link to the Facebook page or the relevant review section. Avoid pressure techniques in the email and keep it brief, clear, and respectful.

Requesting reviews from new customers via email is very successful. Recent customers are more inclined to leave feedback because their interaction with the company is still fresh in their memories. Emails provide a direct and practical method for communication, improving the rate of response.

Sending email invitations to new buyers has several benefits. Sending email invitations to new buyers specifically targets recent purchasers, who are more inclined to post favorable ratings. Emails add a personal touch, increasing the rate at which customers engage. The company decides when to make the request, ensuring it matches the customer’s experience. Customers’ review-writing experience is made simpler by offering a direct link, boosting their rate of leaving a review.

Sending email invitations to new buyers has certain downsides despite its efficacy. Customers regard review requests as intrusive or spammy, which results in bad feedback or email unsubscription from businesses. It is important to send the email promptly, or customers don’t have enough time to review the goods or services. Not all customers read or reply to the company’s email, which further restricts the effectiveness of these tactics. A properly managed email list and compliance with data protection rules, including GDPR or CAN-SPAM, are necessary to avoid legal issues.

11. Provide Discounts and Incentives

Providing discounts and incentives as a strategy to gather Facebook Business Page Reviews involves offering special promotions, discounts, or rewards to customers in exchange for their honest feedback and reviews on the page.

Making a compelling offer that appeals to the target audience is the first step in successfully implementing discounts and incentives. The offer is a discount on their subsequent purchase, a free gift, or a chance to win something. Next, let the customers know about the offer through multiple methods, including email, social media posts, or face-to-face contacts. Businesses must encourage customers to post a review on the Facebook page once they’ve used the product or service. Provide the agreed-upon discount or incentive right away after they’ve placed their review to keep the commitment. Make the procedure easier for the customers to enjoy.

Discounts and incentives are powerful for obtaining Facebook Business Page Reviews. Customers are inclined to post evaluations since it provides them with an immediate perk for taking the time to express their feedback. The strategy frequently yields a bigger volume of evaluations, which enhances the company’s online reputation and positively impacts future clients.

Providing discounts and incentives in exchange for Facebook Business Page reviews has many benefits. The discounts and incentives greatly enhance the quantity of reviews, raising the social proof of the excellence of the company. Providing discounts and incentives encourages consumer interaction by highlighting the company’s appreciation for their feedback and willingness to reward it. The strategy increases sales because buyers are more likely to buy something to take advantage of the promotion. More reviews help the company gain trust and improve its reputation online.

Providing discounts and incentives has some significant drawbacks. Customers tend to submit positive evaluations to get rewards, which increases the rate of biased reviews. Offering bonuses or discounts has an impact on the company’s profit margins, so cost-effectiveness must be carefully considered. Reviews that are given incentives are not always favorable. Unpleasant comments appear and require expert management. Maintaining the strategy over the long term is difficult if the expense of incentives starts to weigh heavily on the company.

12. Reply to Negative Reviews

Replying to negative reviews is the process of contacting and interacting with clients who have complained about the company’s goods or services in online reviews, such as customers posted on the Facebook Business Page.

Start by acknowledging the customer’s issues and demonstrating empathy for their experience to reply to unfavorable reviews effectively. Refrain from being aggressive or defensive. Provide a remedy or resolution to their problem, whether it entails immediately fixing it, extending a refund, or offering more assistance. Encourage future discussion through private channels, such as direct messages or email, by keeping the response concise and formal. Always keep the tone upbeat and customer-focused when responding.

Several strategies for responding to bad reviews are very successful. Replying to negative reviews demonstrates the company’s dedication to client pleasure and assists in converting an unhappy client into a devoted one. The company improves the reputation of its brand by being transparent and accountable by publicly addressing problems. Replying to unfavorable reviews allows them to get insightful criticism, spot areas for improvement, and implement the necessary modifications to better their goods or services.

There is a benefit to responding to bad reviews. Replying to negative reviews helps to retain customers by fixing concerns and turning unpleasant encounters into positive ones. Addressing issues in the open shows that they care about client satisfaction and improve their online reputation. Negative reviews frequently provide useful insight for improvement, and being open and honest with reviewers and future customers fosters confidence.

There are disadvantages to consider in replying to negative reviews. Responding to unfavorable reviews takes time, especially if there are many to manage, and constant platform monitoring is required. There is an opportunity for difficulties to escalate since unsatisfied reviewers are not happy with the company’s solution, which results in further critical remarks or escalating situations. Errors or misunderstandings are devastating when responding to negative reviews in a public area where everyone sees them. It is stressful for people responsible for managing negative feedback to have to deal with it regularly.

13. Inspire Facebook Check-Ins

Encourage customers and guests to post their current location on Facebook when they visit the company site or event to encourage Facebook check-ins. Encouraging customers for Facebook check-ins results in postings being created on their own timelines or the company page, which raises visibility and reaches a larger audience.

Create an attractive and memorable experience at the physical site to encourage Facebook check-ins. Ensure the company’s staff is welcoming and helpful, and consider providing something extra to guests who check in, such as discounts, special offers, or the opportunity to participate in a contest. Encourage clients to check in by posting signage, presenting the Facebook Page URL, or encouraging them personally. Run promotions or competitions on the Facebook page, where entry requires a check-in, to motivate users to interact.

The visibility and trustworthiness of the company are raised by encouraging Facebook check-ins. The social side of Facebook is tapped into because friends and connections view check-ins, reaching a larger audience. Check-in users are effectively recommending the company to their social networks, which improves foot traffic and online engagement.

Encouragement of Facebook check-ins has several benefits, such as better online visibility through the clients’ social networks, increased trust and credibility because of positive endorsements, the production of user-generated content for marketing purposes, and a way to increase foot traffic and loyalty through incentives.

Inspiring Facebook check-ins come with drawbacks for some customers, including privacy concerns, fluctuation in effectiveness based on user activity and willingness, the need for ongoing maintenance to keep the rewards coming, and the risk of bad reviews if the customer experience is subpar. The implementation of a Facebook check-in strategy necessitates careful consideration of these pros and cons.

14. Request Feedback Through SMS Messages

Requesting feedback through SMS messages entails sending text messages to the consumers or clients to solicit their opinions, evaluations, or remarks regarding their experience with the company. The approach gives the company the opportunity to interact with its audience directly through their mobile devices, offering a quick and easy way to get feedback.

Start by building a list of the clients’ phone numbers with their permission to receive such messages if the company wants to ask for feedback via SMS. Create a brief, courteous message outlining the company’s desire to collect feedback and a link to the Facebook business page or a specific review site. Make sure the message is understandable, discrete, and privacy-preserving. Schedule the SMS to be sent at the right time once the message is prepared, such as after a consumer interacts with the business. Customers must be urged to use the offered link to provide feedback.

The efficiency of requesting feedback via SMS texts varies based on the audience and the time of the company’s communications. Requesting feedback through SMS messages is a very successful strategy, especially if the companies have a consumer base that favors text-based communication. It provides a quick and direct approach to getting input, resulting in a higher response rate than other channels.

SMS message feedback requests have several benefits. First, requesting feedback through SMS messages enables prompt responses by providing direct consumer communication. Second, it’s practical because most people carry their smartphones, enabling feedback while on the road. Third, it makes timely feedback gathering easier, particularly following exchanges. Fourth, SMS messages frequently have high open rates, boosting the rate at which customers receive and reply to requests for feedback.

There are disadvantages to requesting feedback through SMS messages. Customers who have not chosen to receive these messages are put off by privacy concerns. Character constraints on SMS texts prevent detailed feedback. There is a spam risk if not effectively managed, which annoys customers. The representativeness of the input gathered is affected by the broad variations in response rates.

15. Highlight Exceptional Reviews on Facebook

Highlighting exceptional reviews on Facebook entails prominently highlighting and showcasing exceptionally great and notable consumer comments on the Facebook Business Page. Exceptional reviews frequently include eloquent praise, excellent ratings, or particular compliments from delighted clients.

Start by finding the reviews that stand out owing to their extraordinary praise or in-depth favorable feedback if the company wants to promote exceptional reviews on Facebook. The companies pin exceptional reviews to the top of their Facebook Business Page’s Reviews section once they have located them. Choose “Pin to Top” from the menu that appears when clicking on the ellipsis symbol on the right side of the review. Page moderators make articles or visuals highlighting exceptional reviews, promoting them to the followers, and boosting interaction. Consider sending exceptional reviews and customized letters of appreciation, emphasizing their worth even more.

Highlighting exceptional reviews on Facebook has the power to win over new clients’ confidence and trustworthiness. Exceptional reviews are potent social proof of the excellence and customer happiness of the company’s goods and services. They persuade prospects to choose the company over rivals by positively influencing their decisions.

Highlighting exceptional reviews on Facebook provides advantages. Highlighting exceptional reviews on Facebook increases credibility and trust by offering strong recommendations, which improve the company’s reputation and encourage trust among future customers. Exceptional reviews strengthen the brand image by demonstrating the company’s dedication to quality and client happiness. Exceptional reviews affect consumer choices, thereby increasing sales and revenue. Engaging with exceptional reviews gives the company the opportunity to have meaningful conversations with customers, which reinforces their positive experiences.

There are certain disadvantages to consider. Exceptional evaluations are few, making it difficult to emphasize them regularly. The perception of bias and lack of transparency are created by concentrating on exceptional reviews, especially if unfavorable feedback is disregarded. The method’s long-term viability becomes problematic, especially as the number of reviews rises. Consistently displaying exceptional reviews has the ability to raise expectations, which leaves customers disappointed if subsequent experiences fall short of their high expectations.

16. Include a Call To Action (CTA) Button for Reviews

Including a Call To Action (CTA) button for reviews on the Facebook page is a smart move to encourage and direct visitors to the Page to actively share their experiences with the company through reviews. The Call To Action (CTA) button stands out strongly on the company’s Page to nudge visitors to share their comments.

Add a CTA button for reviews on the Facebook page by following the steps. Go to the Page and select the “Settings” option first. Go to the “Templates and Tabs” section next. Make sure the “Reviews” tab is present and turned on. A “Reviews” tab is needed to show up on the Page after it has been activated. The companies add a CTA button, such as “Write a Review,” if they click on “Reviews.” Follow the prompts to customize the button text and link it to the company’s review area after selecting the option.

Incorporating a CTA button for reviews greatly increases user engagement and elicits useful comments. Visitors find the review process more user-friendly, increasing the rate at which they submit reviews. The button’s prominence improves the entire review-gathering strategy by regularly reminding consumers to express their comments.

The usability of a CTA button for reviews is one of its many significant benefits. The CTA button for reviews reduces friction by giving users a clear and direct route to post feedback. Many reviews rise as a result, enhancing the reliability and reputation of the company online. A CTA button for reviews shows that the company is open to criticism and is transparent, which increases customer confidence.

CTA buttons for reviews are usually helpful, but some users find them to be intrusive or demanding. Striking a balance between soliciting reviews and honoring their audience’s sovereignty is essential. Focusing on overly strong evaluations makes some users feel under pressure, leading to unfavorable comments or decreased participation. It is necessary to utilize CTA buttons wisely and keep the company’s review requests respectful.

17. Integrate ‘Leave Us a Review’ Buttons on Your Site

Integrating “Leave Us a Review” buttons on the website involves placing clickable elements or call-to-action (CTA) buttons in a way that encourages site users to share their opinions about the business on social media sites such as Facebook. Call-to-action (CTA) buttons often link to the review section of the Facebook Business Page, making it simple for customers to share their opinions and experiences on the website.

Create a visually stunning and attention-grabbing CTA button before adding the “Leave Us a Review” button to the site. Text or pictures are used to say things such as “Leave a Review” or “Share Your Experience.” The button must be strategically placed on the website, often on relevant pages, such as the homepage, product pages, or contact pages. Make sure the button is visible so that people find it. Link the button to the review area of the Facebook Page to make the process easier for users. The company places a brief message next to the button asking visitors to share their opinions and experiences.

Integrating the “Leave Us a Review” buttons on the website is a very efficient way to increase the number of Facebook reviews. The buttons simplify the review procedure and minimize the processes users must complete to submit comments. Customers are empowered to share their opinions due to its convenience because they don’t have to leave the website to do so.

There are many benefits to adding “Leave Us a Review” buttons on the website. First, adding the “Leave Us a Review” button simplifies the review procedure, facilitating visitor comments and raising the opportunity of receiving reviews. Second, the “Leave Us a Review” button directs visitors to the review part of the Facebook Page so they know exactly where to provide feedback. Third, gathering more favorable evaluations greatly improves the company’s internet credibility and reputation, drawing in a more extensive consumer base.

There are some limitations to consider in integrating the “Leave Us a Review” buttons on the website. Integrating the “Leave Us a Review” buttons on the website does not inspire reviews on other platforms as it primarily concerns obtaining Facebook reviews. The company must use additional tactics if it wants reviews from several websites. The website traffic the company’s site receives affects how effective the strategy is. The “Leave Us a Review” button doesn’t have much impact if the website gets a small amount of traffic. The review button becomes less noticeable among other elements on the company’s website if it has several calls to action (CTAs), which lessens its efficacy.

What are Facebook Business Page Reviews?

Facebook Business Page Reviews are comments and ratings submitted by customers and website visitors on a company’s Facebook Page. People have a platform to express their ideas and experiences regarding a specific company, good, or service due to customer reviews. Reviews frequently include written remarks and a star rating, which is usually assigned on a scale of 1 to 5, with 1 being the lowest rating and 5 denoting the highest.

Facebook Business Page Reviews are essential to managing a company’s online presence and reputation. They provide new customers with information about the caliber of the goods or services, customer satisfaction levels, and the company’s overall reliability. Reviews influence new consumers’ decisions, as favorable ratings encourage trust and confidence while negative ones raise questions. Businesses actively seek out and manage reviews to develop a positive internet reputation, draw in new customers, and fix any problems or difficulties that reviewers have. Facebook Business Page Reviews bring additional responsibility and transparency, enabling businesses to interact with their audience and show their dedication to offering top-notch goods or services.

How do Facebook Business Page Reviews work?

Facebook Business Page Reviews work by allowing customers and site visitors to post their thoughts and experiences about a company on its Facebook Page.

The standard procedure for a client or visitor who wishes to post a review is to go to the “Reviews” area of the company’s Facebook Page. They leave a written comment about their experience and rank the company using a star rating system in the last section. Star ratings typically range from 1 to 5. A rating of 1 star denotes a bad experience, while a rating of 5 stars denotes a good one.

A review is published along with the reviewer’s name and profile photo, if they wish to display them, on the company’s Facebook Page after it has been submitted. These reviews are available for others to read, and they mark them as “helpful” or “not helpful.”

The companies have the choice to reply to reviews. Customers’ compliments must be acknowledged, and complaints must be addressed. Businesses interact with their customers through such interactions, demonstrate their dedication to ensuring customer pleasure, and even publicly settle any difficulties.

Customers use Facebook Business Page Reviews as a valuable resource of social proof to make judgments based on the experiences of others. They give companies perceptions of customers’ thoughts, enabling them to modify and enhance their goods and services in response to customer input. Managing and responding to these reviews is essential to keeping a positive online reputation and building trust with the online community.

How to see Reviews on the Facebook Business Page?

To see reviews on a Facebook Business Page, log in to the Facebook account and use the search bar to find the company. Click on the business’s Page after having located it to access it. The “Reviews” tab inside the company Page is usually found in the left-hand menu on desktops or beneath the company name and profile photo on mobile devices.

The “Reviews” tab leads to a page that displays all customer and visitor reviews, loaded with written comments and star ratings that typically range from 1 to 5 stars. The business sorts and filters reviews based on the settings for the Page, making it simpler to find particular feedback. The company interacts with the reviews by designating them as “helpful” or “not helpful” if the Page owner or manager has enabled that option.

Some companies respond to evaluations, demonstrating their dedication to considering customer input. Reading reviews on a Facebook business page is an easy process that allows customers to evaluate other people’s opinions and experiences, assisting in making educated decisions about the products and services offered by the company. The reviews enable companies to interact with their audience and manage their online reputation simultaneously.

Why are Facebook Business Page Reviews important to Businesses?

Facebook Business Page Reviews are important to businesses because they act as a powerful type of social proof. Positive reviews from customers serve as endorsements that greatly impact new consumers’ choices. People are easier to trust and select a company when they perceive that others have had good experiences with its goods or services.

Facebook Business Page Reviews directly impact a company’s online trustworthiness and reputation. Many positive reviews improve a company’s reputation by highlighting its competence and reliability. Negative reviews cause anxiety and deter prospective customers. Companies must actively monitor and respond to evaluations to resolve concerns and demonstrate their dedication to customer happiness.

Facebook Business Page Reviews offer insightful criticism. They connect companies directly to client feedback, enabling them to pinpoint problem areas and decide on product improvements, customer support, and overall strategy. Businesses adapt and change to meet shifting wants and expectations by listening to their customers through online evaluations.

Customer reviews significantly impact a company’s exposure on Facebook. Positive ratings and active user interaction with reviews help a business rank higher in Facebook’s search results, making it more straightforward for prospective customers to find.

Do Facebook Business Page Reviews attract new customers?

Yes, Facebook Business Page Reviews attract new customers. Positive reviews act as recommendations from satisfied consumers, which significantly impact what prospective customers decide. People are inclined to trust and select a company when they perceive that others have had good experiences with its goods or services. Positive reviews offer social evidence that is an effective driver for acquiring new customers.

Companies that actively manage and address reviews show their dedication to enhancing client involvement and happiness. The responsiveness improves the company’s overall reputation and entices new customers to try it because they know their worries or inquiries have been answered.

What is the role of Review Management in Facebook Business Page Reviews?

The role of Review Management in Facebook Business Page Reviews is to determine a company’s online reputation and build customer trust. Review management includes keeping a close eye on, responding to, and planning strategies for evaluations left on a company’s Facebook page.

Review management technique accomplishes several essential goals. Review management helps maintain a good internet reputation by responding to positive and negative feedback. Responding to positive reviews with gratitude strengthens customer loyalty while managing bad reviews with professionalism and empathy shows a dedication to problem-solving, which affects how prospective customers regard the company.

Communicating with customers demonstrates attention to detail and a willingness to act on their feedback. Communicating with customers creates a bond and builds trust, encouraging repeat business and positive word-of-mouth recommendations.

Review management in Facebook Business Page Reviews provides insightful information on the customer’s attitudes, preferences, and problems. Businesses enhance their products, improve services, or change marketing tactics by recognizing recurring themes or problems in evaluations.

Active review management improves a company’s Facebook presence. An organization’s internet visibility is strengthened, and more prospective customers are attracted by active engagement with reviews, including responses.

Maintaining a consistent review management strategy increases credibility and confidence among present and future customers. Review management in Facebook Business Page Reviews exhibits openness, responsibility, and a dedication to providing top-notch goods or services. Review management promotes customer confidence in the company and motivates them to pick it over rivals.

How many reviews do you need on Facebook to get a rating?

There is no set minimum number of reviews needed to receive a rating on Facebook. The reviews a company has gotten are often used to determine its rating. Facebook’s algorithm determines an average rating as users submit reviews and assign star ratings, which range from 1 to 5 stars. The company’s Facebook page shows off its average rating.

The rating changes as more reviews are posted, or existing reviews are updated. A business has a rating shown on its Facebook Page even if there are just a few reviews, which is essential to remember. The ranking reflects customer opinion more accurately as the number of reviews rises.

Is it easy to leave a Review on your Facebook Page?

Yes, it is easy to leave a review on a Facebook Page. People with a Facebook account access the review process because Facebook has made it user-friendly. A user must visit the company’s Facebook page, locate the “Reviews” area, and click on it to submit a review. Customers leave a written review of the company, share their thoughts and experiences, and score it using a star rating of 1 to 5 stars.

Facebook offers consumers clear guidelines and prompts to help them through the review procedure. They have instant access to the review section and leave their opinion. Businesses learn how to get ratings on Facebook by actively engaging with their customers and encouraging them to share their experiences on their Facebook Page.

Businesses encourage customers to leave reviews by soliciting feedback directly, advertising their Facebook page, and offering top-notch goods or services that result in glowing evaluations. Businesses use similar tactics, including putting “Leave Us a Review” buttons on their website or sending email invites to recent clients, to speed up the review procedure and increase the ratings on their Facebook Page.

Does Branding help in getting more reviews on Facebook Business Page?

Yes, branding helps in getting more reviews on a Facebook Business Page. Customers are more inclined to engage with a company and submit reviews if they perceive it to have a solid and distinctive brand identity. Customers are willing to share their experiences and suggest a company to others through reviews when they have a favorable affiliation with it. A strong brand reputation draws in more clients, expanding the pool of prospective reviewers. Effective branding boosts a company’s image and compels people to actively participate in leaving reviews on Facebook by incorporating a unified and appealing visual identity, messaging, and customer experience.

Are bad reviews on Facebook bad for business?

Yes, bad reviews on Facebook are bad for a business. Negative reviews greatly affect a company’s trustworthiness, reputation, and client trust. They discourage future customers from selecting the company’s goods or services, particularly if there is a trend of unfavorable comments. Bad reviews spread fast and widely on social media, harming the company’s reputation even more. A company’s response to negative reviews is significant in minimizing the harm. A company must show its dedication to customer satisfaction by professionally handling complaints and working to find solutions, transforming negative experiences.

What is the difference between Facebook Reviews and Facebook Recommendations?

The differences between Facebook Reviews and Facebook Recommendations are that Facebook Reviews include star ratings and thorough written feedback, while Facebook Recommendations are shorter, text-based endorsements without star ratings. The user’s preference for offering a narrative recommendation or a numerical rating determines their selected option. Users share their opinions about businesses on Facebook Reviews and Facebook Recommendations. The two forms of feedback help businesses fully grasp client sentiment.

Facebook Reviews include a star rating system that enables people to evaluate their interactions with a company on a scale of 1 to 5. Users have the option to add descriptive written comments to their star ratings to provide further context for their experiences, preferences, and business-related concerns. Users retrieve and amend their prior reviews that have been submitted on a company’s Facebook Page using the review history tool that Facebook Reviews offers. Facebook Reviews frequently have the overall star rating prominently displayed on a company’s Page, making it easier for visitors to gauge the reputation of the company quickly.

Facebook Recommendations does not employ a star rating system, so users do not designate a numeric rating when making a recommendation. Users express their support or advice for a company in brief textual form, frequently using expressions such as “I highly recommend” or “Great place to visit.” There is no history of past recommendations viewable on a user’s profile or the business’s Page, as there is with Facebook Reviews. Recommendations are displayed differently on a company’s Page. They appear as text-based endorsements without star ratings, giving them a more narrative and less numerical aspect.

ABOUT THE AUTHOR

Ian Kirby has been working in digital marketing for over 15 years. Having worked both with and for digital marketing agencies and in-house with multiple companies, he has a specific interest and expertise in online reputation management, online reviews, and the implementation of business systems. Ian’s writing, videos, and interviews have garnered millions of reads, views, and listens.

About Ian Kirby • Ian's Articles

The average ReputationStacker user triples their review count in the first 3 months .

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How to get Facebook Reviews on Google Business Profile

Facebook reviews give your customers a chance to provide more details than basic star ratings or star reviews. With the ability to truly describe the customer experience, these reviews provide social proof and boost potential customer trust and interest in your business.

Your Google Business Profile, formerly known as Google My Business , is also essential for building awareness of your business. When your Google Business Profile links to your Facebook reviews, you can maximize the value you get from those reviews.

Customer reviews are vital. Linking your Facebook reviews to your Google Business Profile makes your listing even more impressive and can help to drive customers to your business.

Free Guide: How To Optimize Your Google Business Profile

What is the difference between google reviews and facebook reviews.

Google reviews and Facebook reviews both offer valuable benefits to your business, but in slightly different ways.

To collect Google reviews , you need a Google Business Profile account. Once you’ve created your profile, customers can Google your business and post reviews directly to your profile.

Customers can leave a one- to five-star review rating, and they can write about their experience, but it’s not required. These reviews are displayed when customers search for and view your Google Business Profile. They also show up in search engine result previews before a user clicks on your business page link. These business reviews offer valuable SEO benefits.

Similarly, you need to create a Facebook Business Page to collect Facebook reviews. When customers search for your business on Facebook, they can locate your business page. As long as the reviewers have a personal Facebook account and you have your Facebook reviews enabled, customers can leave detailed reviews, including photos, about their experience.

While Google reviews are automatically displayed on your Google Business Profile, getting your Facebook reviews to show on Google takes a little more work.

How do i get Facebook reviews to show up on my Google Business Profile?

The good news is that Google Business Profile automatically populates with your social media profiles as long as they are prominent. The bad news is that the process can take some time, and you may need to help it along.

These steps can help ensure that Google recognizes the connection between your Google Business Profile and your social media business profiles, so your Facebook reviews will show up on Google.

Add your website to your Google Business Profile

Start by editing your Google Business Profile and ensure you include a link to your business website.

Then, edit your website so your social media page links appear on every page. You should also include external links to your social media platforms at the footer of your website. This helps Google recognize that your business and your social media pages are connected.

Include local schema markup on your website

It’s also critical to include the “local schema markup” within your website’s code. The local schema markup is a code that makes it easier for search engines to recognize the type of business you operate. This is somewhat technical and a modification you need to add to your website’s header in the backend code. Your website developer can help.

Once your site is indexed with this modification, Google and other search engines should be able to recognize that your website and social media profiles are related.

Add social media profiles to your business page

Add your social network links to your other social media profiles whenever possible.

For example, Facebook allows you to link your LinkedIn, Twitter, Instagram and YouTube profiles to your Facebook business page . Likewise, add a Facebook link to your other social media profiles to help Google make the connections between these profiles and your business.

Ensure that all your social media profiles reflect the same business name. This consistency helps to eliminate questions about whether the profiles are related to your business.

Focus on getting Facebook reviews and keeping your page relevant

Google’s algorithm is more likely to link your Facebook reviews if your Facebook page has a strong, active following. Focus on gathering plenty of Facebook reviews and make sure that you steadily grow your Facebook audience and engage with your followers.

How do i get more Facebook reviews on Google?

Once Google has linked your Facebook profile and reviews, any new reviews that you get will also appear on your Google Business Profile. You can use various methods to encourage customers to leave reviews.

Display the reviews tab on your Facebook page

Start by making sure that the reviews tab is visible on your Facebook page.

Log into your Facebook Business Page, then click on “Page Settings.” Click “Templates and Tabs” in the menu on the left and ensure that the slider next to “Reviews” is on. This will turn on the reviews tab, making it easier for your followers to find the reviews section and leave a review.

Ask for reviews

Start by making a Facebook post on your page asking customers to leave a review. Explain why reviews are essential to businesses and ask customers to take just a few minutes to review your business.

Cross-promote to other platforms

Promote your Facebook page reviews on other platforms and ask your followers to head over to your Facebook page to leave you a review. You may have different followers and audiences on different social media platforms, and reaching out to all of those audiences can boost both your Facebook reviews and your Facebook following.

Reach out to customers

Reaching out to happy customers via email or text message can be another great way to encourage them to leave a review. Make it easy for them and include a direct link to your Facebook Business Page. Explain briefly why reviews are helpful for digital marketing and express how grateful you would be if they took a few minutes to leave a review.

Use your website to ask for reviews

If you embed Facebook reviews on your website, your customers will see them and may be inspired to leave a review of their own. You can pair those reviews with a call-to-action (CTA) asking your customers to visit your Facebook page and leave a review. Embed a link to your Facebook page so customers can navigate over in a single click.

Manage your online reviews with Broadly

Managing both your positive and negative reviews is critical for maintaining your online reputation and driving your digital marketing strategy. From generating new reviews to monitoring what customers are saying about your business, Broadly makes it easy to manage your reviews .

Watch your online reputation transform with Broadly

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