sales associate responsibilities resume sample

Sales Associate Resume Example for 2024 [Job Description, Skills & Tips]

As a sales associate, you know the importance of persuasion.

With your positive attitude and effective communication skills, you can get any customer to buy any product…even if they don’t actually need it.

But it’s one thing to persuade customers into buying items and another thing to persuade the recruiter into hiring you. 

For the latter, you need an effective sales associate resume!

And, because sales skills tend to shine best in person, you might struggle to translate them into a winning sales associate resume.

Well, worry not! 

This guide includes everything you need to know about writing a sales associate resume, including:

• Sales Associate Resume Example (Better Than 9 Out of 10 Resume Examples)

Step-By-Step Guide to Write Your Sales Associate Resume

30 sales associate skills to put on your resume.

…and more! 

Sales Associate Resume Example

Not bad, right? 

Here are the elements that make this sales associate resume example so effective:

• Chronological format. The sales associate resume example above uses the reverse-chronological resume format, which is the most popular resume format all around the world.
• Relevant contact information. This sales associate resume example includes all the essential contact details, such as the candidate’s name, email address, and phone number, as well as their professional LinkedIn URL.
• Attention-grabbing resume summary. In just two sentences, the sales associate resume summary above highlights the candidate’s strong points and achievements.
• Work achievements. The sales associate resume example above focuses more on the candidate’s achievements over their responsibilities, which helps them stand out from other candidates.
• Bullet points. This sales associate candidate has structured the resume information in bullet points, which are much easier to read than a block of text.
• Relevant skills. The sales associate resume example above only mentions sales-related hard and soft skills. 
• Additional sections. This sales associate resume example includes extra sections such as volunteering experience, languages, and other skills that are valued in customer service and can help the candidate stand out more.

If you're interested in a different job position, check out these related resume examples:

• Sales Resume
• Marketing Executive Resume
• Marketing Resume

So, without further ado, let’s go through the process of writing a sales associate resume that’s just as compelling as the resume example above.

Here’s exactly what you need to do:

Step #1. Format Your Sales Associate Resume the Right Way 

As we mentioned above, you want to go for the reverse-chronological format for your sales associate resume. That’s the most popular resume format (and a favorite among recruiters!).

Here’s what it looks like:

The other two popular resume formats are functional and combination : 

• The functional resume format is skill-based, so you should only choose it in case you have no sales-related work experience but have industry-related skills.
• The combination resume format, on the other hand, should only be used in specific cases, such as employment gaps or in case of a career change. So, as a sales associate, this resume format is probably irrelevant to your situation.

All in all, none of these formats will do nearly as good of a job highlighting your experience and achievements as the reverse-chronological resume format , so don’t think twice about using it.

So, now that you’ve picked a format for your sales associate resume, you should focus on the resume layout , which includes:

• Use a professional font . You should use a simple, yet professional font style throughout your sales associate resume (yeap, that excludes Comic Sans & Co.).
• Choose the right font size. Go for 14-16 pts for headings and 11-12 pts for the body of your sales associate resume. Anything smaller will be hard to read and anything bigger might make your resume spill over to page 2.
• Use bullet points. Organizing the information in your sales associate resume in bullet points makes your resume look clean and helps the recruiter to skim your sales associate resume.
• Keep your resume short. It’s best to fit your sales associate resume in one page - that way, you can be 100% sure the hiring manager, busy as they are, will read it all. After all, they go through countless applications daily and they don’t usually spend more than a mere 7 seconds on each resume .
• Save your resume as a PDF file . Unless asked otherwise, save your sales associate resume in a PDF format to ensure it looks the same on every device and OS.

Use Our Tried & Tested Templates

If you’ve ever tried making a Word resume, you know that formatting alone takes ages.

You have to tweak the margins, pick the font, adjust its size, and the list goes on…

Instead of wasting your time on all of that, you should just be focusing on perfecting the content of your sales associate resume.

How do you ask?

It’s simple - just use one of our professional resume templates and jump straight to filling in the contents of your sales associate resume.

Our resume templates were created in collaboration with professional recruiters, so you don’t just win time - you get a free, professional, and visually appealing sales associate resume!

You can see for yourself how our tried-and-tested templates compare to traditional, black and white templates.

Step #2. Add Your Contact Information

Once you’re done with formatting, you can focus on the contents of your sales associate resume.

First things first - fill in your contact information (correctly!) so that the company can successfully reach out to you.

Here are all the contact details you should include:

• Your full name
• Your professional title
• Your phone number
• Your email address
• Your location (city and state)

If you are active on LinkedIn, make sure to include your profile’s URL, too.

Here’s an example of all the above:

Scott Michaels

Sales Associate

012-345-6789

[email protected]

Los Angeles, California

linkedin.com/in/scott.michaels

Step #3. Write an Appealing Sales Associate Resume Summary or Objective 

Your next step is to write a sales associate resume summary or objective.

Both of these 2-3 sentence paragraphs go at the top of your sales associate resume to show recruiters you’re a relevant candidate in a matter of a few seconds (and get them to read the rest of it).

However, you only need to use one. 

If you have plenty of work experience , you should write a resume summary to paint a picture of your professional background and highlight your top skills or achievements.

As such, an impactful resume summary can include:

• Your position and years of experience
• Your most relevant sales skills
• 1-2 professional achievements

Here’s an example of an effective sales associate resume summary:

• Enthusiastic and customer-oriented Sales Associate with 4+ years of experience in sales, specializing in the sale of home improvement items. Excellent customer service, communication, and collaboration skills. Awarded Employee of the Year in 2021 for regularly exceeding sales target quotas.

Now, if you’re still in high school looking for a part-time sales associate job or a recent graduate without work experience, you should use a resume objective to introduce yourself, your skills, and your professional goals.

To write an effective resume objective, just mention the following:

• Your industry-related degree (if applicable)
• What sales background makes you the right fit for the company
• Why do you want to work for the company

Here’s an example of an appealing sales associate resume objective:

• Outgoing and helpful costume design student, who is passionate about fashion and genuinely enjoys working with people. Looking to apply the strong customer service skills acquired from a summer job as a cashier in Company Y to help ensure customer satisfaction as a sales associate in your fashion boutique and learn more about fashion trends.

Step #4. Make Your Sales Associate Work Experience Stand Out

After you’ve grabbed recruiters’ attention with your resume profile, you should focus on your work experience section.

First, let’s address the basics.

Here’s how you should format your work experience section:

• Start from your current/most recent position and go back in time from there. If you have lots of experience in sales, only list your most relevant and recent positions. The recruiter won’t care about the summers you spent doing garage sales as a teenager.
• Begin each entry with your job title. Your job title should accurately describe your current/previous role.
• Continue with the company name and location. If the company isn’t well-known, you can also briefly describe it.
• Include the employment period. Use the mm/yyyy format to show how long you worked at the job.
• Add achievements and responsibilities. Go for 5-6 bullet points for your most recent jobs and 2-3 bullet points for older roles. 

Now that you know how to format the work experience section, let’s dig a little bit deeper:

You may or may not know this, but more than 13 million people are working in sales in the United States alone. 

And, of course, many of them are sales associates.

So, how can you make sure your sales associate resume stands out in such a big crowd?

Well, how you write your work experience section plays a big part:

The key is to focus more on your achievements over your responsibilities as much as you can.

Think about it - while most sales associates share the same responsibilities, such as helping customers and operating the cash register, your achievements are what can really set you apart from other candidates. 

So, as you write this section, ask yourself: how did your work affect the company? 

Perhaps you increased sales or customer satisfaction? Or maybe you’ve been awarded Employee of the Month?

No matter the achievement, make sure to mention it and make it as quantifiable as possible to really back your claims with hard evidence.

Here’s how an achievement-oriented sales associate work experience section should look like:

Make-up Sales Associate

Company X   

01/2019 - 12/2021

• Assisted over 50 customers every day in selecting the best cosmetic products for their skin type.
• Efficiently operated Point of Sale systems.
• Showed initiative to assist team members in handling customers, cash operations, and store maintenance when needed.
• Stocked and organized make-up counters 15% faster than other sales associates.
• Won Employee of the Month Award in April 2020, June 2020, and August 2021 for outstanding customer service.

What if You Don’t Have Work Experience?

Many people find their first job in sales, so don’t stress if you don’t have work experience .

To make up for your lack of professional experience, you can instead focus on other types of sales-related experience you may have.

The options are plenty. For example, you can mention volunteering , internships, academic projects, extracurricular activities, etc.

After all, being a sales associate is all about helping customers, communicating effectively, and making sales, so if you have any related experience, just write it down!

Here’s what this could look like:

Animal Shelter Volunteer Animal Shelter X

06/2018 - 12/2020

• Assisted 30+ people in choosing the right pet for adoption.
• Consulted people on pet adoption-related questions.
• Cleaned and maintained animal living spaces.

Step #5. List Your Education Right

A sales associate position doesn’t include many academic requirements.

This is probably why working as a sales associate is one of the best jobs for high school students .

So, whether you’ve been working as a sales associate for some time now,  are still in high school, or graduated college, you should keep your education section short and to the point.

Simply list your highest degree and include the following:

• Degree name
• University, college, high school, or other institution attended
• Location (optional)
• Years attended

Here’s what this looks like on the resume:

BA in American Studies

The University of Groningen, The Netherlands

09/2012 - 06/2016

Now, in case you don’t have any work experience or sales-related experience, you can mention your education first. 

Additionally, you can mention other details that add value to your application, such as relevant courses you’ve taken, academic achievements, GPA, Honors, and the like.

Step #6. List Your Sales Associate Skills

Skills are another key element to your sales associate resume. They can be a plus if you lack work experience in sales or help you stand out from other applicants with similar work experience as yours.

However, listing all your skills just for the sake of it is redundant and won’t really help you land the job.

So, instead, you should tailor your sales associate skills section for the position you’re applying for.

Now, the best way to go about it is by carefully reading the job ad. 

Does it mention some specific skills the company is looking for in a candidate? 

If your sales skills match any of the skills listed in the ad, make sure to include them in your sales associate resume.

And, in terms of formatting,  it’s generally advised to list your hard and soft skills separately.

Are you still unsure which skills to include in your sales associate resume? 

Worry not! We’ve compiled a list of the 30 most in-demand soft and hard skills for sales associates to give you some inspiration.

20 Soft Sales Associate Skills

• Customer Service
• Communication Skills
• Active Listening
• Helpfulness
• Organizational Skills
• Time Management
• Stress Management
• Conflict Resolution
• Problem-solving
• Adaptability
• Interpersonal Skills
• Multi-tasking
• Emotional Intelligence
• Persuasiveness
• Attention to Detail
• Negotiation Skills

10 Hard Sales Associate Skills

• Cash Register Operation
• Microsoft Office
• Point of Sale Systems
• Product Knowledge
• Stock Management
• Brand Awareness
• Visual Merchandising
• Store Maintenance

Step #7. Include Relevant Additional Sections 

If you still have some space on your sales associate resume, consider making use of some additional sections.

While they aren’t as important as your work experience or skills, additional sections can give you the edge you need over candidates with very similar resumes to yours.

Not to mention, these sections are especially useful if you’re still in school/university or recently graduated.

As a sales associate, you can add one or more of these additional sections:

• Languages. Do you speak any other languages than your native? If so, definitely include this in your sales associate resume! Languages are useful and highly valued in any job, but even more so in customer-oriented roles, as customers are more satisfied with and loyal to brands that offer customer service in their native language.
• Hobbies and interests. Including your hobbies and interests in your sales associate resume allows you to express your unique personality and skills. When relevant, list field-related hobbies/interests. For example, listing dog agility training as a hobby won’t help much if you’re applying to work in an electronics store, but it can definitely give you an advantage if you want to be a sales associate in a pet store.
• Awards and certifications. Perhaps you were awarded for selling the most vintage clothes in a charity event? If you want to work in a clothing store, definitely list that in your sales associate resume. Likewise, list any certifications related to sales, retail, accounting, and other related fields.

Here’s an example of how these additional sections should look on your sales associate resume:

English - Native or Bilingual Proficiency Spanish - Native or Bilingual Proficiency German - Limited Working Proficiency

• Programming
• Video Games

#8. Match Your Sales Associate Resume With a Cover Letter

By now, you should feel more confident about writing a job-landing sales associate resume.

And rightly so!

There is, however, one last step before you can put all that we covered into practice and that is to attach a sales associate cover letter to your resume.

Essentially, a cover letter is a 4-5 paragraph letter to the recruiter that aims to explain why you’re the perfect candidate for the position and a good fit for the company.

So, to do this effectively, instead of repeating what you’ve already said in your sales associate resume, your cover letter should explain more in detail anything important you didn’t have the chance (or space) to mention on your resume.

This may sound like a lot, but writing a compelling cover letter isn’t all that difficult. 

Here’s exactly what you need to do to write a convincing cover letter:

• Start your cover letter by including your contact information in the header.
• Greet the recruiter by their name or title, instead of the overly popular and outdated “To Whom It May Concern.”
• In the first paragraph, grab the recruiter's attention by mentioning your 1-2 top achievements.
• In the body of your cover letter, describe your work experience and skills in detail, explain your motivation to work for the company as well as highlight what makes you a good asset to their team.
• End your cover letter with a call to action.
• To make sure your cover letter is nothing short of perfect, check our cover letter writing tips and cover letter mistakes .

Want to impress the recruiter with your attention to detail? Make sure it matches your sales associate resume by choosing one of our cover letter templates !

Key Takeaways

And that’s all!

Now you’re ready to write the perfect sales associate resume AND cover letter to land the job.

But, before you do that, let’s go over some of the key points of writing your sales associate resume:

• Choose the ever-popular reverse-chronological format for your sales associate resume.
• Depending on whether you have work experience or not, catch recruiters’ attention with a resume summary or objective.
• If you have work experience, make it pop by focusing on your achievements. If not, you can write down any other relevant sales experience you have, including internships, projects, or volunteer experience.
• List any other additional information, such as languages, awards, and hobbies to make your sales associate resume stand out.
• Attach a convincing cover letter to your sales associate resume to help you land the job.

Suggested Reading:

• +150 Best Skills to Put On Your Resume
• Best Hobbies & Interests to Put on a Resume
• CV vs Resume - What is the Difference?

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Resume Worded   |  Proven Resume Examples

• Resume Examples
• Sales Resumes

15 Sales Associate Resume Examples - Here's What Works In 2024

Sales associates help customers find and purchase the products and services they need. when crafting your sales associate resume, make sure to include relevant skills that hiring managers are looking for. in this article, we’ve compiled five resume templates with the most important qualities to have in 2023. (google docs and pdfs attached)..

Sales associates are the face of a company and an indispensable part of a company’s sales process. As a sales associate, you are at the front lines, and you could be selling anything from clothing to car parts. You are a fantastic relationship builder and can strike up an easy conversation with almost any customer they meet. You can read people’s body language well and have a strong sense of empathy for the confusing parts of making certain purchases. You’re always able to keep a positive attitude and are patient even with frustrated customers. With in-person retailers slowly opening back up in 2023, the demand for this position will undoubtedly increase, and there are abundant opportunities for those looking to work as a sales associate. Sound like something you’re interested in? Continue reading below to see what a great sales associate resume should look like in 2023.

Sales Associate Resume Templates

Jump to a template:

• Sales Associate
• Sales Associate / Retail Salesperson
• Entry-Level Sales Associate
• Senior Sales Associate
• Sales/Customer Assistant
• Inside Sales Representative
• Fragrance Sales Associate
• Clothing Store Sales Associate
• Luxury Sales Associate
• Wireless Sales Associate
• Car Sales Rep

Jump to a resource:

• Keywords for Sales Associate Resumes

Sales Associate Resume Tips

• Action Verbs to Use
• Bullet Points on Sales Associate Resumes
• Related Sales Resumes

Get advice on each section of your resume:

Template 1 of 15: Sales Associate Resume Example

As a Sales Associate, you'll play a crucial role in driving a company's revenue by communicating with customers, showcasing products, and closing sales. With the rise of e-commerce and the importance of personalized customer experiences, your skills in building relationships and providing excellent customer service are sought after by employers. A well-crafted resume is essential to showcase your abilities and stand out among the competition in this sales-driven industry. By strategically highlighting your achievements and tailoring your resume to the specific requirements of the position, you can grab the attention of hiring managers and land that dream job. Consider the following recommendations to create a high-impact Sales Associate resume.

We're just getting the template ready for you, just a second left.

Tips to help you write your Sales Associate resume in 2024

   highlight relevant sales experience.

Show off your sales prowess by quantifying your achievements, specifying the deals you've closed or sales targets you've surpassed. Include relevant figures, like the percentage of target achieved or the number of new clients you’ve brought on board, to demonstrate your success.

   Showcase your customer service skills

Strong customer service skills are crucial for a Sales Associate, as they contribute to creating a positive shopping experience and building customer loyalty. Emphasize your ability to listen to and engage with clients, resolving their concerns promptly, and going above and beyond to meet their needs.

Skills you can include on your Sales Associate resume

Template 2 of 15: sales associate resume example.

Sales associates that have a few years of experience in the industry should focus on highlighting the skills they’ve developed throughout their career. Make sure to demonstrate such capabilities as working efficiently with point of sale systems or managing smooth customer relations. Follow this template to highlight your abilities as you put together your sales associate resume.

   Quantify your impact and past accomplishments

Hiring managers will often assess your resume based on your demonstrated ability to sell. Include accomplishments such as a top rank in sales, or the percentage increase you contributed to in customer satisfaction. When listing out your accomplishments, use strong action verbs that show your direct contributions and make sure to include important details such as location and impact, (e.g. were you ranked within your district, region, the nation; by what percentage did you increase customer satisfaction?)

   Emphasize your career experience

Roles in sales can be demanding and high-pressure, and not everyone has the personality to succeed in such a position. The years you’ve spent as a sales associate are invaluable to companies who are looking to hire new employees, since they can trust that you have the knowhow and experience in the field to solve unexpected customer problems. In reverse chronological order, include all relevant experience in your work section to showcase your career trajectory.

Template 3 of 15: Sales Associate / Retail Salesperson Resume Example

As a Sales Associate or Retail Salesperson, you're not just a cashier. You're a frontline ambassador for the company, the face shoppers see when they walk in. In many ways, your ability to charm customers and provide excellent service determines a store's success. Therefore, showcasing your people skills and sales abilities on your resume is critical. With the retail industry becoming more tech-savvy, highlighting experience with point-of-sale systems and e-commerce platforms will set you apart. Your resume should communicate how you can demonstrate product knowledge, drive sales, and provide outstanding customer service.

Tips to help you write your Sales Associate / Retail Salesperson resume in 2024

   showcase your sales achievements.

Numbers speak louder than words. Saying you're great at selling isn't enough, you need to prove it. If you've consistently met or exceeded sales goals, put it on your resume. Mention the percentage increase in sales you've achieved or the increase in customer loyalty members you've signed up.

   Detail your experience with retail tech

Being tech-savvy isn't exclusive to IT roles; it's increasingly important in retail too. If you've used point-of-sale systems, inventory management software, or any e-commerce platforms, make sure to mention these. Your comfort with technology indicates you can adapt to new retail tools and processes quickly.

Skills you can include on your Sales Associate / Retail Salesperson resume

Template 4 of 15: sales associate / retail salesperson resume example.

As a sales associate or retail salesperson, your role is all about connecting with customers and providing exceptional service while also driving sales. In recent years, the retail industry has become more competitive, placing a higher emphasis on customer experience and personalized service. When hiring for this role, companies are looking for candidates who can demonstrate their ability to engage with customers and contribute to the store's overall success. A well-crafted resume is essential for showcasing your skills and experience in these areas, making you stand out from other applicants. In the ever-changing world of retail, it's crucial for sales associates to keep up with the latest trends and technologies. Your resume should highlight your adaptability and willingness to learn, as well as your ability to build lasting relationships with customers. Demonstrating these skills on your resume will show potential employers that you're a valuable addition to their team.

   Highlight customer service experience

On your resume, emphasize any customer service experience you have, whether in retail or other industries. Showcase specific examples of how you provided exceptional service, resolved customer issues, or went above and beyond to meet client needs, making you an excellent fit for a sales associate role.

   Demonstrate sales achievements

Include concrete examples of your sales achievements, such as meeting or exceeding sales targets, maintaining a high average transaction value, or generating repeat business from customers. Providing quantifiable results gives potential employers a clear picture of your ability to contribute positively to their sales goals.

Template 5 of 15: Sales Associate / Retail Salesperson Resume Example

A retail sales associate, typically a sales associate working specifically in a brick-and-mortar store, must have excellent interpersonal skills and the emotional intelligence to interact with a variety of different customers daily. When crafting your retail sales associate resume, make sure to emphasize the relevant skills and experience you have developed in your past retail roles.

   Tailored retail work experience

Retail sales involves extensive face-to-face interaction with customers on a daily basis, and hiring managers are looking for candidates who can effectively handle the unique challenges that come up in this environment. Make sure to include as much relevant experience you have for the role -- even outside of just retail. For example, if you worked as a receptionist, you were often working face-to-face with an office’s clients. If you think outside the box like this, you can probably come up with more relevant experiences than you realize!

   Relevant skills in retail and sales

Focus on including retail-oriented skills in your skills section. Showing hiring managers that you have applicable experience in working a cash register, improving operations, or troubleshooting credit card issues can be the difference between landing a job or getting passed over. In addition, make sure you read through the job posting to see what skills they list, and emphasize the skills they’ve highlighted throughout your resume.

Template 6 of 15: Entry-Level Sales Associate Resume Example

If you just recently graduated from college, you may not have several years of sales experience under your belt. That’s normal, and there’s no need to fret about it -- hiring managers know to look at different areas of your resume to gauge your skills and abilities in the workplace. Use this template to sell yourself to companies and demonstrate that you are absolutely capable of getting the job done.

Tips to help you write your Entry-Level Sales Associate resume in 2024

   lead with your education section.

Since your work section likely won’t be the star of the show, start your resume out instead with your education section. Include coursework that relates to sales associate skills, such as consumer psychology, marketing, or business. Note any honors you received to show that you go above and beyond in all realms of your life. Make sure to also include your GPA or any relevant test scores such as the ACT or SAT.

   University projects and relevant volunteering experience in sales

You can also include a section for university projects and volunteering experience. When you’re building your bullet points here, include details that speak to relevant sales associate abilities. For example, to demonstrate your ability to work with other associates, include times where you worked with other team members. Or, to highlight your potential ability to work successfully with customers, elaborate about the time you developed rapport/trust with an external client.

Skills you can include on your Entry-Level Sales Associate resume

Template 7 of 15: senior sales associate resume example.

As a Senior Sales Associate, you play a crucial role in driving sales and maintaining customer relationships. In today's competitive market, companies rely heavily on experienced sales professionals to stay ahead. Your resume should showcase your industry knowledge and sales expertise. In this fast-paced world, hiring managers will appreciate a well-crafted resume that highlights your accomplishments and demonstrates your potential to be a valuable asset to their team. Brand names and product lines are constantly evolving, so it's essential for a Senior Sales Associate's resume to reflect their ability to adapt and learn new strategies. Additionally, highlighting your proficiency in CRM tools and other relevant technologies is a must, as they're a significant part of the sales process.

Tips to help you write your Senior Sales Associate resume in 2024

   highlight quantifiable achievements.

When writing your resume, be sure to include numerical data tied to your past sales successes. This might include the percentage by which you increased sales or the number of new clients you secured. These figures demonstrate your impact and effectiveness as a Senior Sales Associate.

   Emphasize soft skills and adaptability

Senior Sales Associates need to connect with people and navigate dynamic situations. Emphasize your interpersonal and problem-solving abilities, along with your capacity to adapt to new products and changing market conditions. Showcasing your resilience and versatility will make you stand out as a valuable candidate.

Skills you can include on your Senior Sales Associate resume

Template 8 of 15: senior sales associate resume example.

A senior sales associate is in charge of overseeing sales policies and initiatives, and is typically on track to get promoted to a management position. It’s important to demonstrate your experience in sales and your ability to lead others and ensure the team is hitting sales quotas. In addition, you should highlight your career journey through increasing levels of responsibility, and exhibit excellent sales numbers from past positions.

   Demonstrated leadership and career growth in sales roles

Hiring managers looking for senior sales associates want to know that you can handle increasing levels of responsibility. Highlight your growth through past sales positions, and include any instances where you managed or helped other sales associates, or stepped up to take on a role that was above and beyond your job description. If you have any rewards or recognition, make sure to include those in your resume as well.

   Showcase tangible sales accomplishments, especially when applying for senior roles

When applying to a senior level sales associate role, you should demonstrate a senior level of sales savvy and expertise. The best way to do this is to include quantified proof of past sales accomplishments. Ask yourself what is most relevant and impressive to someone else reading your resume, and write your resume accordingly. For example: Did you exceed targets and quotas? By how much? Did you create an innovative selling process or build a system that generated higher sales? How much did sales increase as a result?

Template 9 of 15: Sales/Customer Assistant Resume Example

Unlike a general sales associate or retail sales associate who works in-store or selling directly to customers, a sales/customer assistant is more likely to be working between businesses (B2B) and assisting with the sale of products/services between those businesses. Follow this template when crafting your sales/customer assistant resume.

Tips to help you write your Sales/Customer Assistant resume in 2024

   tailored work experience to sales and customer assistance.

The terms “sales associate” and “sales assistant” are often interchangeable, so when applying to these roles it’s especially important to carefully read the job posting. Different sales skills are needed for different industries, so you’ll want to curate relevant work experience and skills as you craft your resume. For example, if the role entails working closely with account executives and preparing sales reports, include instances of similar responsibilities you’ve held in the past.

   Strong action verbs and metrics highlighting key achievements in sales

When writing your work experience bullet points, always remember to lead with strong action verbs that accentuate your skills. If you want to highlight your customer service abilities, use phrases like “increased customer retention by xx%” or “decreased cancellations by xx%”. Note that it’s important to accompany your strong action verbs with metrics that demonstrate quantifiable evidence of your ability.

Skills you can include on your Sales/Customer Assistant resume

Template 10 of 15: inside sales representative resume example.

The main role of an inside sales representative is to grow sales either remotely or within an office/business environment. They achieve this task by reaching out to clients over the phone or email. It doesn't just start and end with calling or emailing; they also need to have some skills in identifying their client's needs (not wants). And one productive way to determine their needs is by simply researching. Of course, there are other ways inside sales representatives can identify clients' needs. The most important thing is selling the product and achieving the sales target. Period! The sample resume below shows how an inside sales representative used various skills to sell products at different companies.

Tips to help you write your Inside Sales Representative resume in 2024

   state your achievements and the corresponding sales skillset.

You should state how you reached a sales milestone, surpassed a KPI, or recorded an achievement. It's important to show recruiters how that happened because it proves you know your onions. Besides, you're already way ahead of other inside sales representatives who do not do that.

   Itemize relevant previous sales roles, and work experiences

If you have worked in other places, you should let your potential employers know. You can insert this information towards the tail-end of your resume (like in this sample) by stating the relevant roles you occupied and company names.

Skills you can include on your Inside Sales Representative resume

Template 11 of 15: fragrance sales associate resume example.

In this position, you will be selling fragrances to clients. You will welcome potential customers, help them discover the fragrance that works best for them, give them fragrance samples, and complete purchases. You need to have an excellent understanding of fragrances and very strong interpersonal skills. Here is a resume sample for this position.

Tips to help you write your Fragrance Sales Associate resume in 2024

   focus your skill set on fragrance sales skills..

Do not create a generic sales skill list. There are skills specific to fragrance sales that should populate the skill section instead. Examples include scent sampling, perfume marketing, and fragrance personalization.

   Highlight a high sales rate.

Many women come to stores to sample perfumes with no intention of actually buying one. If you can indicate that you have a high sales conversion rate, it will be very beneficial for your application. Make sure you include actual figures and metrics to make your accomplishments shine.

Skills you can include on your Fragrance Sales Associate resume

Template 12 of 15: clothing store sales associate resume example.

As the name applies, you will work in a clothing store selling clothes for this position. Tasks you can expect include welcoming customers, answering any questions they may have, helping them find appropriate sizes, folding and organizing clothes, and processing purchases at the till. Recruiters will want to see a background in sales, preferably in clothes sales. Take a look at this successful resume sample.

Tips to help you write your Clothing Store Sales Associate resume in 2024

   have a range of skills to match the range of responsibilities..

You may have to do all of the steps in the sales cycle, and as such your skills list should include skills to help you complete each step. E.g. include customer service, merchandising, and cashiering to show range.

   Include any sales or fashion-related certifications.

Show recruiters that you are a dedicated and skilled sales professional by including any sales certifications you may have acquired. This applicant has included 3 impressive certifications.

Skills you can include on your Clothing Store Sales Associate resume

Template 13 of 15: luxury sales associate resume example.

Luxury sales associates sell expensive luxury products. The industry you work in or the products you are selling will determine the skill set you should include in your resume. You must be especially knowledgeable and skilled in the products you are selling, and recruiters will want to see a background in selling these products. You must also have impeccable communication and customer service skills. Here is a recruiter-approved resume sample.

Tips to help you write your Luxury Sales Associate resume in 2024

   indicate what industries you have experience in..

The sales strategy for selling luxury cars is very different from the strategy used to sell jewelry. So it is imperative that you include the industries you have worked in, especially if you are applying to a position in an industry you have a history in.

   Show career progression in sales.

Show recruiters that you are exceptionally skilled and successful by showing promotions in your career. It will also show recruiters your dedication to your profession. This applicant started as a merchandiser and moved their way up to a luxury sales associate.

Skills you can include on your Luxury Sales Associate resume

Template 14 of 15: wireless sales associate resume example.

A wireless sales associate works in a telecommunication company dealing with customers looking for their services. You may be tasked with greeting customers, answering their questions about the various products on offer, assisting them with purchases, handling customer service issues, etc. To thrive in this position you need to have the technical knowledge of all things telecommunication and must be an expert on the products the company offers. You also need to have customer service skills as your position is a customer-facing position. Take a look at this applicant’s strong resume.

Tips to help you write your Wireless Sales Associate resume in 2024

   highlight key achievements in your introduction section..

Let recruiters know from the beginning of your resume, just how successful you are in sales by including a quantifiable key success in your introduction section. It sets an impressive tone for the rest of your resume.

   Include technical language to show technical knowledge.

A recruiter should be able to tell that you are very knowledgeable in the telecommunication field by the language you use in the resume. Some industry-relevant keywords include wireless, hardware, software, programming, etc.

Skills you can include on your Wireless Sales Associate resume

Template 15 of 15: car sales rep resume example.

As a Car Sales Rep, you're the bridge between the customer and their dream vehicle. Your job isn't just about making a sale, it’s about understanding the client's needs and translating that into a vehicle that fits their lifestyle. Recently, car sales have been shifting towards online platforms and digital showrooms, so it's crucial to adapt to these new modes of selling. When writing your resume, it's important to display not only your sales prowess but also your ability to connect with people and your adaptability to new technologies.

Tips to help you write your Car Sales Rep resume in 2024

   showcase your sales track record.

Numbers speak louder than words. Include your sales figures, units sold, or targets met to demonstrate your abilities. If you've consistently met or exceeded your sales targets, make sure to mention that.

   Highlighting your EDGE in customer service

As a Car Sales Rep, providing excellent customer service is paramount. You should include any customer service training, certifications, or customer satisfaction scores that you've earned. It's important to remind the hiring manager of your commitment to the customer's satisfaction.

Skills you can include on your Car Sales Rep resume

As a hiring manager who has worked with companies like Walmart, Target, and Macy's, I've seen countless resumes for sales associate positions. The best ones always stand out because they showcase the candidate's sales skills, customer service experience, and ability to work in a fast-paced environment. In this article, we'll share some tips on how to create a winning sales associate resume that will catch the attention of hiring managers like myself.

   Highlight your sales achievements with metrics

Employers want to see that you have a proven track record of success in sales. Use specific numbers and percentages to show the impact you had in your previous roles.

• Exceeded sales targets by 25% for three consecutive quarters, resulting in $50,000 in additional revenue
• Consistently ranked in the top 10% of sales associates nationwide based on monthly sales figures
• Upsold products to customers, increasing average order value by 15%

Avoid using vague statements that don't provide any real evidence of your abilities:

• Good at sales
• Helped increase store revenue

Sales associates are the face of the company and must provide excellent customer service. Highlight specific examples of how you went above and beyond for customers.

• Resolved customer complaints quickly and efficiently, resulting in a 95% satisfaction rate
• Provided personalized product recommendations based on customer needs and preferences
• Received multiple positive reviews on the company's customer feedback portal

Don't just say that you have good customer service skills. Prove it with concrete examples.

   Tailor your resume to the specific company and role

Each company has its own unique culture and values. Research the company and tailor your resume to match their specific needs and requirements.

For example, if the company emphasizes teamwork and collaboration, highlight your experience working in a team:

• Collaborated with a team of 10 sales associates to implement a new sales strategy, resulting in a 20% increase in revenue
• Participated in weekly team meetings to share best practices and provide feedback to colleagues

Avoid using a generic resume that doesn't speak to the company's specific needs and values.

   Include relevant certifications and training

Many companies offer training programs for their sales associates. If you have completed any relevant certifications or training programs, be sure to include them on your resume.

• Completed a 6-week customer service training program focused on handling difficult customers and resolving complaints
• Earned a Sales Excellence Certificate from the National Retail Federation

Don't include irrelevant or outdated certifications that don't apply to the sales associate role.

   Use a clear and concise resume format

Hiring managers often have to review hundreds of resumes for each open position. Make sure your resume is easy to read and highlights your most relevant qualifications.

Use bullet points and short paragraphs to break up the text and make it easier to scan. Use a clear and legible font, and make sure there is plenty of white space on the page.

Results-driven sales associate with 5+ years of experience in fast-paced retail environments. Proven track record of exceeding sales targets and providing excellent customer service. Skilled in upselling, cross-selling, and resolving customer complaints. Seeking a challenging role in a dynamic company that values hard work and dedication.

Avoid using long paragraphs or tiny fonts that make your resume difficult to read.

Writing Your Sales Associate Resume: Section By Section

  header, 1. put your name front and center.

Your name should be the most prominent element in your header, typically using a larger font than the rest of your resume. This makes it easy for hiring managers to remember who you are and quickly find your resume in a stack of applications.

Choose a professional-looking font that's easy to read:

Avoid nicknames or unprofessional email addresses like:

• [email protected]

2. Include essential contact details

Under your name, add key contact details so employers can easily get in touch with you:

• Phone number
• Professional email address
• Location (City, State)
• LinkedIn URL (optional)

You can include these details on one line, separated by vertical lines or bullets. For example:

John Doe 555-123-4567 | [email protected] | New York, NY | linkedin.com/in/john-doe

There's no need to include your full mailing address. If you're applying for remote sales associate positions, you can simply put "Remote" as your location.

3. Highlight your sales specialty

If you specialize in a particular area of sales, consider including a targeted title or brief tagline under your name. This can quickly communicate your sales focus to hiring managers. For example:

• John Doe Automotive Sales Associate
• JANE SMITH Passionate Retail Sales Professional

However, avoid cramming this space with too many keywords or a laundry list of skills. A concise, targeted title will be more impactful than:

• John Doe Sales Associate | Customer Service | Relationship Building | Product Knowledge

  Summary

A resume summary, also known as a professional summary or summary statement, is an optional section that highlights your most relevant qualifications for the job. While it's not a mandatory part of your resume, a well-written summary can grab the hiring manager's attention and convince them to read further. However, avoid using an objective statement, as it focuses on your goals rather than how you can benefit the company.

When crafting your summary for a sales associate position, focus on your key skills, experiences, and achievements that align with the job requirements. Tailor your language to the specific industry and company you're applying to. Keep it concise, around 3-4 sentences or bullet points, and make sure it adds value beyond what's already in your resume.

To learn how to write an effective resume summary for your Sales Associate resume, or figure out if you need one, please read Sales Associate Resume Summary Examples , or Sales Associate Resume Objective Examples .

1. Highlight your sales skills and experience

Emphasize the specific sales skills and experience that make you a strong candidate for the position. Consider including:

• Number of years in sales or customer service roles
• Types of products or services you've sold
• Key skills like relationship building, negotiation, or closing techniques

Here's an example of highlighting relevant skills and experience:

Results-driven sales professional with 5+ years of experience in retail sales. Skilled in building customer relationships, identifying needs, and recommending products to drive revenue growth. Proven track record of consistently meeting and exceeding sales targets.

2. Quantify your achievements

Whenever possible, use specific numbers and metrics to quantify your sales achievements. This helps hiring managers understand the impact you've made in previous roles. For example:

• Consistently exceeded monthly sales targets by 20%
• Generated $500K+ in annual revenue for the company
• Maintained a 95% customer satisfaction rating

In contrast, avoid using vague or subjective statements like:

• Great at sales
• Hardworking and dedicated employee

These statements don't provide concrete evidence of your abilities and can come across as generic or insincere.

3. Tailor your summary to the company and role

Research the company and the specific sales associate position you're applying for. Look for key skills, qualities, or experiences they emphasize in the job description and incorporate those into your summary. This shows the hiring manager that you're a good fit for their specific needs.

For example, if the job description mentions 'upselling' as a key responsibility, you might include a line like:

Adept at identifying upselling opportunities and recommending complementary products to increase average order value.

Tailoring your summary demonstrates your understanding of the role and your ability to contribute to the company's goals.

  Experience

The work experience section is the most important part of your resume as a sales associate. It's where you show the impact you've made in your previous roles. Highlight your most relevant and impressive experiences that relate to a sales associate position.

We'll walk through the key steps to write an effective work experience section that will impress hiring managers and increase your chances of landing an interview.

1. Focus on sales-related accomplishments

Instead of listing your day-to-day responsibilities, focus on your top sales accomplishments that showcase your skills and impact. Quantify your achievements with metrics, such as:

• Exceeded sales targets by 25% for 3 consecutive quarters
• Generated $50K in new revenue from upselling techniques
• Maintained 95%+ customer satisfaction scores

Avoid vague or generic statements that could apply to any sales associate:

• Helped customers find products
• Organized the stockroom
• Worked the cash register

Not sure if your resume highlights your top accomplishments effectively? Try our Score My Resume tool to get instant feedback on over 30 key criteria hiring managers look for, including a score for your achievements.

2. Showcase your sales skills and techniques

Effective sales associates use a variety of skills and techniques to engage customers, overcome objections, and close deals. Highlight examples of how you:

• Built rapport and long-term relationships with customers
• Used consultative selling to identify customer needs
• Utilized persuasive communication to convey product benefits
• Collaborated with team members to reach sales goals

Leveraged storytelling techniques to bring product features to life, increasing average order value by 15%.

Tailor your skills and keywords to the specific sales associate job you're applying for. Our Targeted Resume tool analyzes your resume against any job description and identifies missing skills and keywords to include.

3. Demonstrate career progression

Hiring managers want to see that you've progressed and taken on more responsibility throughout your sales career. If you've been promoted or taken on leadership roles, make that clear:

• Promoted to Senior Sales Associate within 1 year
• Selected to train and mentor 5 new sales associates
• Managed $500K+ retail sales territory

If you don't have a promotion, you can still show progression by highlighting how your role or contributions expanded over time:

• Took on additional responsibilities for visual merchandising and increased store foot traffic by 10%
• Consistently exceeded individual sales targets year-over-year, ranking as a top 5 sales associate

Quantify your progression as much as possible - use metrics like number of people managed, revenue generated, etc.

  Education

Your education section is a key part of your sales associate resume. It shows hiring managers that you have the necessary knowledge and training to succeed in the role. Here are some tips to make sure your education section stands out:

1. List your highest degree first

Start your education section with your most recent or highest degree. This is usually a high school diploma or a college degree if you have one.

Here's an example of how to list your education:

Bachelor of Science in Business Administration University of California, Los Angeles Graduated: May 2022

If you have a college degree, you don't need to include your high school information.

2. Include relevant coursework

If you're a recent graduate or have taken courses related to sales or customer service, consider listing them under your degree. This can help show employers that you have specific knowledge that will help you in the role.

Some examples of relevant coursework for a sales associate might include:

• Marketing principles
• Consumer behavior
• Business communications
• Negotiation strategies

3. Highlight sales-related training

If you've completed any sales-specific training programs or certifications, be sure to include them in your education section. This could include things like:

• Product knowledge training
• Sales techniques workshop
• Customer service certification

These types of training show that you're dedicated to developing your sales skills and knowledge.

4. Keep it concise for experienced professionals

If you have several years of sales experience, your education section should be brief. Hiring managers will be more interested in your work history and accomplishments.

Here's an example of an education section for a senior sales professional:

B.A. in Marketing, ABC University

There's no need to list graduation dates, as this can unnecessarily age you.

• B.A. in Marketing, ABC University, Graduated 1995

Action Verbs For Sales Associate Resumes

Sales associates must be excellent communicators, must know how to quickly get up to speed on a new product/service to answer customer questions. You must demonstrate exceptional professionalism and display empathy and tact in case a customer gets confused or frustrated. When writing your sales associate resume, keep these qualities in mind as you choose action verbs to describe your experiences. Use the ones that reflect your strongest assets and that are relevant to the position. For example, use words like “resolved” or “handled” to emphasize your empathetic nature when you approach challenging customer problems. Besides the list we have here, you can come up with ones of your own to use, or even read through various relevant job descriptions to see what kind of action verbs companies tend to use when they’re looking to hire sales employees.

• Conceptualized
• Troubleshooted
• Communicated

For more related action verbs, visit Sales Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Sales Associate Resumes

Skills for sales associate resumes.

Working as a sales associate requires strong organizational, communication, and problem-solving skills. In some cases, you might need to have specific product knowledge or experience within a certain industry. Keep this in mind as you fill in your skills section, or choose which skills to expand on in your work experience section. As mentioned earlier, it’s always important to read through a job posting carefully. Whether you’re writing a resume for the first time or making adjustments to your current one, you should take the time to understand what kind of experiences and skills the company is looking for in a new hire.

• Merchandising
• Retail Sales
• Visual Merchandising
• Customer Service
• Social Media
• Inventory Management
• Cash Handling
• Physical Therapy
• Adobe Illustrator

Skills Word Cloud For Sales Associate Resumes

This word cloud highlights the important keywords that appear on Sales Associate job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from sales associate resumes.

You should use bullet points to describe your achievements in your Sales Associate resume. Here are sample bullet points to help you get started:

Led full redesign of website with findings from customer segmentation and competitive research, increasing website leads by 200%

Determined sales effectiveness strategy for a ERP software supplier to increase sales by $10M over three years

Grew revenue from $1MM to $2.5M in one year by expanding channel partnerships; exceeded target by 150%

Managed a portfolio of 5 customers, generating new business revenue totaling $10M / year

Initiated and managed relationships with key enterprise customers; wrote and executed business plan that resulted in 120% ($5MM) increase in division revenue over 3 years

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Other Sales Resumes

Administrative assistant.

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• Luxury Sales Associate Resume Example
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• Tips for Sales Associate Resumes
• Skills and Keywords to Add
• Sample Bullet Points from Top Resumes
• All Resume Examples
• Sales Associate CV Examples
• Sales Associate Cover Letter
• Sales Associate Interview Guide
• Explore Alternative and Similar Careers

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Sales Associate Resume Examples For 2024 (20+ Skills & Templates)

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Looking to score a job as a Sales Associate?

You're going to need an awesome resume. This guide is your one-stop-shop for writing a job-winning Sales Associate resume using our proven strategies, skills, templates, and examples.

All of the content in this guide is based on data from coaching thousands of job seekers (just like you!) who went on to land offers at the world's best companies.

If you want to maximize your chances of landing that Sales Associate role, I recommend reading this piece from top to bottom. But if you're just looking for something specific, here's what's included in this guide:

• What To Know About Writing A Job-Winning Sales Associate Resume
• The Best Skills To Include On A Sales Associate Resume

How To Write A Job-Winning Sales Associate Resume Summary

How to write offer-winning sales associate resume bullets.

• 3 Sales Associate Resume Examples

The 8 Best Sales Associate Resume Templates

Here's the step-by-step breakdown:

Sales Associate Resume Overview: What To Know To Write A Resume That Wins More Job Offers

What do companies look for when they're hiring a Sales Associate?

When hiring a Sales Associate, companies typically look for people with strong communication skills who can effectively engage with customers and understand their needs. They also want candidates with a positive attitude and enthusiasm for the product or service being sold, as this can positively impact sales performance.

Your resume should show the company that your personality and your experience encompass all these things.

Additionally, there are a few best practices you want to follow to write a job-winning Sales Associate resume:

• Tailor your resume to the job description you are applying for: Tailor your resume for each application, aligning your skills with the specific requirements of each job description.
• Detail previous experiences: Provide detailed descriptions of your roles, emphasizing hard and soft skills related to the job description.
• Bring in your key achievements: Showcase measurable achievements in previous roles and share your best work.
• Highlight your skills:   Highlight your skills in Sales, Marketing, Communication, Customer Experience, and Management.
• Make it visually appealing: Use a professional and clean layout with bullet points for easy readability. Also, ensure formatting and font consistency throughout the resume and limit it to one or two pages.
• Use keywords: Incorporate industry-specific keywords from the job description to pass through applicant tracking systems (ATS) and increase your chances of being noticed by hiring managers.
• Proofread your resume: Thoroughly proofread your resume to eliminate errors (I recommend Hemingway App and Grammarly ). Consider seeking feedback from peers or mentors to ensure clarity and effectiveness!

Let's dive deeper into each of these so you have the exact blueprint you need to see success.

The Best Sales Associate Skills To Include On Your Resume

Keywords are one of the most important factors in your resume. They show employers that your skills align with the role and they also help format your resume for Applicant Tracking Systems (ATS).

If you're not familiar with ATS systems, they are pieces of software used by employers to manage job applications. They scan resumes for keywords and qualifications and make it easier for employers to filter and search for candidates whose qualifications match the role.

If you want to win more interviews and job offers, you need to have a keyword-optimized resume. There are two ways to find the right keywords:

1. Leverage The 20 Best Sales Associate Keywords

The first is to leverage our list of the best keywords and skills for a Sales Associate resume.

These keywords were selected from an analysis of real Sales Associate job descriptions sourced from actual job boards. Here they are:

• Communication
• Customer Service
• Customer Experience
• Time Management
• Collaboratively
• Organization
• Written Communication

2. Use ResyMatch.io To Find The Best Keywords That Are Specific To Your Resume And Target Role

The second method is the one I recommend because it's personalized to your specific resume and target job.

This process lets you find the exact keywords that your resume is missing when compared to the individual role you're applying for.

Here's how it works:

• Open a copy of your updated Sales Associate resume
• Open a copy of your target Sales Associate job description
• In the widget below, paste your resume on the left, paste the job description on the right, and hit scan!

ResyMatch is going to scan your resume and compare it to the target job description. It's going to show you the exact keywords and skills you're missing as well as share other feedback you can use to improve your resume.

If you're ready to get started, use the widget below to run your first scan and get your free resume score:

Copy/paste or upload your resume here:

Click here to paste text

Upload a PDF, Word Doc, or TXT File

Paste the job post's details here:

Scan to compare and score your resume vs the job's description.

Scanning...

And if you're a visual learner, here's a video walking through the entire process so you can follow along:

Employers spend an average of six seconds reading your resume.

If you want to win more interviews and offers, you need to make that time count. That starts with hitting the reader with the exact information they're looking for right at the top of your resume.

Unfortunately, traditional resume advice like Summaries and Objectives don't accomplish that goal. If you want to win in today's market, you need a modern approach. I like to use something I can a “Highlight Reel,” here's how it works.

Highlight Reels: A Proven Way To Start Your Resume And Win More Jobs

The Highlight Reel is exactly what it sounds like.

It's a section at the top of your resume that allows you to pick and choose the best and most relevant experience to feature right at the top of your resume.

It's essentially a highlight reel of your career as it relates to this specific role! I like to think about it as the SportsCenter Top 10 of your resume.

The Highlight Reel resume summary consists of 4 parts:

• A relevant section title that ties your experience to the role
• An introductory bullet that summarizes your experience and high-level value
• A few supporting “Case Study” bullets that illustrate specific results, projects, and relevant experience
• A closing “Extracurricular” bullet to round out your candidacy

For example, if we were writing a Highlight Reel for a Sales Associate role, it might look like this:

You can see how the first bullet includes the Sales Associate job title, the years of experience this candidate has, and it wraps up with a value-driven pitch for how they've helped companies in the past.

The next two bullets are “Case Studies” of specific results they drove at their company. The last bullet wraps up with extracurricular information.

This candidate has provided all of the info any employer would want to see right at the very top of their resume! The best part is that they can customize this section for each and every role they apply for to maximize the relevance of their experience.

Here's one more example of a Sales Associate Highlight Reel:

The content of this example showcases the candidate's years of experience and wraps up the first bullet with a high-value pitch, while the following bullet points focus on measurable results and relevant experience. Then, they highlight their achievements and extracurricular activities.

If you want more details on writing a killer Highlight Reel, check out my full guide on Highlight Reels here.

Bullets make up the majority of the content in your resume. If you want to win, you need to know how to write bullets that are compelling and value-driven.

Unfortunately, way too many job seekers aren't good at this. They use fluffy, buzzword-fill language and they only talk about the actions that they took rather than the results and outcomes those actions created.

If you apply this framework to each of the bullets on your resume, you're going to make them more compelling and your value is going to be crystal clear to the reader. For example, take a look at these resume bullets:

❌ Sales Associate with 9+ years of experience.

✅ Sales Associate with 9+ years in retail sales & customer service, exceeding sales targets by 25% through engagement strategies.

The second bullet makes the candidate's value  so much more clear, and it's a lot more fun to read! That's what we're going for here.

That said, it's one thing to look at the graphic above and try to apply the abstract concept of “35% hard skills” to your bullet. We wanted to make things easy, so we created a tool called ResyBullet.io that will actually give your resume bullet a score and show you how to improve it.

Using ResyBullet To Write Crazy Effective, Job-Winning Resume Bullets

ResyBullet takes our proprietary “resume bullet formula” and layers it into a tool that's super simple to use. Here's how it works:

• Head over to ResyBullet.io
• Copy a bullet from your resume and paste it into the tool, then hit “Analyze”
• ResyBullet will score your resume bullet and show you exactly what you need to improve
• You edit your bullet with the recommended changes and scan it again
• Rinse and repeat until you get a score of 60+
• Move on to the next bullet in your resume

Let's take a look at how this works for the two resume bullet examples I shared above:

First, we had, “Sales Associate with 9+ years of experience.” 

ResyBullet gave that a score of 35/100.  Not only is it too short, but it's missing relevant skills, compelling language, and measurable outcomes:

Now, let's take a look at our second bullet,  “Sales Associate with 9+ years in retail sales & customer service, exceeding sales targets by 25% through engagement strategies.”

ResyBullet gave that a 60 / 100. Much better! This bullet had more content focused on the experience in the Sales Associate role, while also highlighting measurable results:

Now all you have to do is run each of your bullets through ResyBullet, make the suggested updates, and your resume is going to be jam-packed with eye-popping, value-driven content!

If you're ready, grab a bullet from your resume, paste it into the widget below, and hit scan to get your first resume bullet score and analysis:

Free Resume Bullet Analyzer

Learn to write crazy effective resume bullets that grab attention, illustrate value, and actually get results., copy and paste your resume bullet to begin analysis:, 3 sales associate resume examples for 2024.

Now let's take a look at all of these best practices in action. Here are three resume examples for different situations from people with different backgrounds:

Sales Associate Resume Example #1: A Traditional Background

Sales Associate Resume Example #2: A Non-Traditional Background

For our second Sales Associate Resume Example, we have a candidate who has a non-traditional background. In this case, they are coming from a background as an elementary school teacher, but leverage experiences that can help them transition to a Sales Associate role. Here's an example of what their resume might look like:

Sales Associate Resume Example #3: Sales Associate With No Experience

For our third Sales Associate Resume Example, we have a candidate who's never worked for another company, but has developed several personal projects and worked as a consultant and a freelancer. Here's an example of what their resume might look like when applying for Sales Associate roles:

At this point, you know all of the basics you'll need to write a Sales Associate resume that wins you more interviews and offers. The only thing left is to take all of that information and apply it to a template that's going to help you get results.

We made that easy with our ResyBuild tool . It has 8 proven templates that were created with the help of recruiters and hiring managers at the world's best companies. These templates also bake in thousands of data points we have from the job seekers in our audience who have used them to land job offers.

Just click any of the templates below to start building your resume using proven, recruiter-approved templates:

Free Job-Winning Resume Templates, Build Yours In No Time .

Choose a resume template below to get started:.

Key Takeaways To Wrap Up Your Job-Winning Sales Associate Resume

You made it! We packed a lot of information into this post so I wanted to distill the key points for you and lay out next steps so you know exactly where to from here.

Here are the 5 steps for writing a job-winning Sales Associate resume:

• Start with a proven resume template from ResyBuild.io
• Use ResyMatch.io to find the right keywords and optimize your resume for each role you apply to
• Open your resume with a Highlight Reel to immediately grab your target employer's attention
• Use ResyBullet.io to craft compelling, value-driven bullets that pop off the page
• Compare the draft of your resume to the examples on this page to make sure you're on the right path
• Use a tool like HemingwayApp or Grammarly to proofread your resume before you submit it

If you follow those steps, you're going to be well on your way to landing more Sales Associate interviews and job offers.

Now that your resume is taken care of, check out my guide on how to get a job anywhere without applying online!

Paula Martins

Paula is Cultivated Culture's amazing Editor and Content Manager. Her background is in journalism and she's transitioned from roles in education, to tech, to finance, and more. She blends her journalism background with her job search experience to share advice aimed at helping people like you land jobs they love without applying online.

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Sales Associate Resume: Examples, Job Description & Tips

When applying for a job as a Sales Associate, one of the most important tools you’ll need to get your foot in the door is a well-crafted sales associate resume. This document is designed to showcase your skills, experience, and achievements in a clear and concise manner, and make a compelling case for why you’re the ideal candidate for the job.

A good sales associate resume is crucial because it’s often the first thing that prospective employers will see when considering you for a role. Without a well-written resume, even the most talented and experienced sales professionals may struggle to get noticed by hiring managers.

The objectives of a sales associate resume are to:

Establish your credentials — Your resume should highlight your education and professional experience, along with any relevant skills or certifications that set you apart from other candidates.

Showcase your achievements — Your resume should focus on your achievements rather than just listing your job duties. Highlight any sales records, awards or recognitions you’ve received, and specific contributions you’ve made to your previous employers.

Demonstrate your skills — Your resume should showcase your core competencies as a sales professional, such as your ability to build relationships, close deals, and manage client accounts.

Ultimately, a well-crafted sales associate resume can be the key to landing the job you want, so it’s important to take the time to make it great. In this article, we’ll provide examples of effective sales associate resumes, as well as offer tips on how to write a winning resume that will get you noticed by hiring managers.

Job Description and Responsibilities

As a Sales Associate, your primary responsibility is to provide exceptional customer service and promote sales for your employer. You will be working with customers on a daily basis, answering their questions, providing advice, demonstrating products, and closing sales. You will also be responsible for maintaining knowledge of inventory and sales trends to help make recommendations to customers.

Sales Associate Job Description

A Sales Associate works in a retail environment, assisting customers with their purchases and ensuring their satisfaction with products or services. Sales Associates help market, sell, and promote products to customers. They are typically responsible for greeting customers when they enter a store, answering their questions, and demonstrating products in a way that highlights their features and benefits.

Duties of Sales Associates

The role of a Sales Associate involves a variety of tasks to ensure a successful sales process. To be successful in this role, you will need to be comfortable with tasks such as:

Greeting customers and providing a welcoming environment in the store.

Providing excellent customer service by listening to and addressing customer concerns.

Demonstrating products and recommending features based on customer needs.

Managing inventory and restocking shelves.

Operating a cash register and accepting payment from customers.

Keeping track of sales trends and helping to plan promotional events to boost sales.

Maintaining a clean and organized store environment.

Skills Required for Sales Associate Job

To be successful as a Sales Associate, you will need a combination of technical and soft skills. Technical skills such as proficiency with cash registers, basic computer programs or the ability to operate software specific to a retail environment are required. Soft skills, such as strong customer service, communication, and presentation skills are also essential.

Other skills that are important when working as a Sales Associate include problem-solving, analytical, and organizational skills. Sales Associates must remain calm under pressure, especially during peak hours or when dealing with unhappy customers. The ability to multitask and work in a fast-paced environment is crucial.

A Sales Associate enjoys a multi-faceted job position, often interacting with diverse clients while being an integral part of their purchasing experience. Sales Associates assist with responsibilities such as maintaining a clean, organized store environment while providing exceptional customer service and recommending features that meet clients’ needs. Combining technical and soft skills will ensure a successful career as a Sales Associate.” “# Sales Associate Resume Format and Layout

When it comes to crafting a winning Sales Associate Resume, format and layout are key to catching the eye of a hiring manager. While there are many different ways to structure a resume, two primary formats are Traditional and Modern.

Traditional vs. Modern Resumes

The Traditional format is the classic approach to resumes that most people are familiar with. It’s structured around a chronological work history, with each job listed in reverse chronological order. Traditional resumes tend to be longer and more detailed than modern resumes, and often include a Skills section towards the end of the document.

On the other hand, Modern resumes offer an alternative approach that’s more focused on skills and achievements than on work history. Rather than listing each job in detail, modern resumes tend to feature brief, bullet-pointed descriptions of relevant work experience, followed by a Skills section that highlights key abilities.

Choosing the Right Format for a Sales Associate Resume

Which format is right for a Sales Associate Resume? There’s no one-size-fits-all answer to this question, as it depends on your specific situation and the preferences of the employer you’re applying to. However, as a general rule, traditional resumes tend to work best for job seekers with a consistent work history, while modern resumes are better suited for those with a mix of experience and skills.

Ultimately, the most important thing is to choose a format that’s easy to read and visually appealing. Regardless of whether you go with a traditional or modern approach, your resume should be well-organized and visually balanced, with plenty of white space and a clear hierarchy of information.

Organizing Resume Sections

In addition to format, it’s important to consider the organization of your resume sections. A typical Sales Associate Resume should include the following sections:

• Contact Information
• Professional Summary/Objective
• Work Experience

These sections should be ordered in a way that makes sense for your particular background and strengths. For example, if you have a lot of relevant work experience, you may want to lead with that section and follow it up with your skills and education. On the other hand, if you’re a recent graduate with limited work experience, you may want to start with a strong objective statement and highlight your education and skills.

Formatting Tips

No matter which format or organizational approach you choose, there are some key formatting tips to keep in mind. Here are a few best practices for crafting a clean, professional Sales Associate Resume:

• Choose an easy-to-read font, such as Arial or Times New Roman, and stick with it throughout the document.
• Use bullet points to break up dense text and make your resume easier to skim.
• Be consistent with your use of bold and italicized text. For example, if you bold each job title, make sure to bold them all.
• Keep margins at a standard width of 1 inch all around.” “# Sales Associate Resume Examples

When it comes to creating a successful sales associate resume, there are certain key elements that should be included in order to make a lasting impression on potential employers. In this section, we will go over what makes a good sales associate resume, including formatting and layout examples, as well as a sample resume for those with no previous experience.

Example of a Good Sales Associate Resume

A well-crafted sales associate resume should be concise, easy-to-read, and highlight your sales skills and achievements. It should also include specific examples of how you’ve successfully sold products or services in the past. Here’s an example:

Name:  Jane Smith

Contact:  janesmith.” “# Education and Training

When it comes to pursuing a career as a sales associate, one of the primary concerns a candidate may have is meeting the minimum education criteria for the job. For most sales associate positions, a high school diploma or GED is the minimum educational requirement. However, some employers may prefer to hire candidates with an associate’s or bachelor’s degree in business, marketing, or a related field.

While a degree in a relevant field can be advantageous and set you apart from other candidates, it is not always necessary. Employers are often more interested in skills such as communication, customer service, and sales, which can be developed through relevant training programs and courses.

Relevant training programs and courses are an excellent way to enhance your skills and knowledge as a sales associate, making you a more valuable candidate to potential employers. Some of the top training programs and courses for sales associate job include:

1. Sales Training Programs

Sales training programs are designed to help individuals gain foundational knowledge and skills required to succeed in sales. They cover topics such as product knowledge, customer service, effective communication, objection handling, and closing techniques.

2. Customer Service Training Programs

Customer service training programs teach learners how to interact with customers effectively, handling complaints and providing exceptional customer service. These courses equip sales associates with the skills necessary for dealing with customers in a way that reflects positively on the company.

3. Product Knowledge Courses

Having comprehensive knowledge about the products a sales associate is selling is crucial for building trust with customers, and enable a sales associate to recommend products that meet the customer’s needs. Product knowledge courses, therefore, teach the sales associate how to familiarize themselves with the products and recognize their unique selling propositions.

4. Business Development and Entrepreneurship Courses

Sales associates are expected to work actively with the business development teams to foster deeper relationships with the customers. It is important to understand the bigger picture, business strategy, and have an entrepreneurial mindset to explore new business segments, and revenue streams.

While a degree in the relevant field can be valuable, it is not always necessary for a career as a sales associate. What matters most are the skills, knowledge, and experiences that you bring to the table, and the ability to continuously improve upon those. By taking advantage of training programs and courses on sales, customer service and product knowledge, individuals can enhance their skills and become better equipped to meet the demands of the job.” “# Sales Associate Resume Tips

If you are looking for a job as a sales associate, your resume is often the first impression you make on potential employers. A well-crafted resume can make all the difference in getting the job you want. Here are some actionable tips for crafting an outstanding resume:

Actionable Tips for Crafting an Outstanding Resume:

Quantify your achievements: Use numbers and percentages to show your ability to drive sales and meet targets. For example, “”Increased sales by 25% in the first quarter of 2020 by introducing new merchandising strategies.””

Tailor your resume to the job description: Use keywords and phrases from the job posting to show that you are a good match for the position.

Highlight your skills: Sales associates need to have strong communication and interpersonal skills, so be sure to emphasize these on your resume.

Use bullet points: Bullet points make it easier for employers to read and understand your resume.

Avoid using generic phrases: Instead of saying you are a “”team player”” or “”hard-working,”” provide specific examples of how you have demonstrated these qualities.

Common Mistakes to Avoid

Spelling and Grammar Errors: Mistakes on your resume can be a big turnoff for employers. Be sure to proofread your resume carefully.

Not tailoring your resume: If you do not tailor your resume to the job description, you risk being overlooked for the position.

Lack of quantifiable achievements: Without quantifiable achievements, your resume may not stand out from other applicants.

Being too general: Avoid using generic phrases that don’t provide any specifics on your accomplishments or skills.

Tips for Writing a Killer Objective for a Sales Associate Resume

Your objective statement is the first thing employers see on your resume, so it’s important to make it count. Here are some tips for writing a killer objective for a sales associate resume:

Keep it brief: Your objective statement should be no more than a sentence or two.

Focus on what you can offer: Use your objective statement to showcase your skills and experience as they relate to the position you are applying for.

Be specific: Avoid using generic statements that could apply to any job. Instead, be specific to the position you are applying for.

Use keywords: Use keywords and phrases from the job description to help your resume stand out to potential employers.

Make it unique: Try to create an objective statement that is memorable and stands out from other applicants.

By following these tips, you can craft an attention-grabbing sales associate resume that gets you noticed by prospective employers. Remember to tailor your resume to the job description, highlight your skills and achievements, and write a killer objective statement to stand out from the competition.” “# Skills and Qualifications

As a sales associate, your ability to sell products, provide excellent customer service, and meet sales targets is crucial to any company’s success. When crafting your sales associate resume, it’s important to highlight your relevant skills and qualifications that demonstrate your ability to meet these demands.

Hard Skills vs. Soft Skills for a Sales Associate Job

Hard skills are technical skills that are teachable and measurable, such as using sales software, analyzing data, and product knowledge. Soft skills are intangible qualities that are harder to quantify, such as communication skills, empathy, and teamwork.

In a sales associate job, both hard and soft skills are important. Your hard skills allow you to perform tasks and complete projects, while your soft skills help you build relationships with customers and coworkers.

Some essential hard skills for a sales associate job include:

• Knowledge of sales strategies and techniques
• Experience using sales software and CRM tools
• Ability to create and maintain client records
• Awareness of product features and benefits

Some essential soft skills for a sales associate job include:

• Strong communication and interpersonal skills
• Empathy and patience with customers
• Positive attitude and resilience
• Teamwork and collaboration abilities

Essential Qualifications for a Sales Associate

While job requirements may vary by company and industry, there are some essential qualifications for a sales associate job that can increase your chances of success. These qualifications include:

• High school diploma or equivalent
• Previous experience in sales or customer service
• Ability to work flexible hours and weekends
• Availability to stand for long periods of time
• Strong organizational and multitasking skills

It is important to note that some companies may require additional qualifications or certifications for a sales associate position. It’s always a good idea to research the job requirements of each company you are interested in.

Other Skills That May Help You to Stand Out

In addition to your hard and soft skills, there are other skills that can make you stand out from other candidates for a sales associate job. These skills may not be required, but they can help you differentiate yourself from the competition.

Some other skills that may help you to stand out include:

• Fluency in other languages
• Social media marketing skills
• Experience in visual merchandising
• Ability to handle cash and operate a cash register
• Knowledge of industry trends and consumer behavior

By highlighting your unique skills and qualifications, you can create a sales associate resume that will impress potential employers and land you your dream job. Remember to tailor your resume to each position you apply for and demonstrate your value as a sales associate.” “# Professional Experience and Achievements

Work Experience for Sales Associates

When it comes to work experience for sales associates, employers are looking for individuals who have a proven track record of success in sales. This includes experience in generating leads, building relationships with customers, and closing deals. Sales associates should also be able to demonstrate skills in customer service, communication, and teamwork.

Examples of work experience that would be relevant for a sales associate include:

• Previous experience in a sales role, whether it be retail, business-to-business, or telemarketing sales
• Experience in customer service or hospitality roles
• Experience in a role that required strong communication and interpersonal skills, such as a server or bartender
• Any experience in marketing, advertising, or public relations that demonstrates an ability to attract and engage customers

Achievements to Highlight in a Sales Associate Resume

In a sales associate resume, the focus should be on showcasing achievements that demonstrate one’s ability to succeed in a sales role. This could include exceeding sales targets, building a strong book of business, or winning awards for outstanding performance.

Some specific achievements that could be highlighted on a sales associate resume include:

• Exceeding monthly or annual sales targets
• Developing and maintaining relationships with new and existing clients
• Generating new leads and prospects through networking and cold calling
• Attending sales conferences or trade shows and winning awards or recognition for outstanding performance
• Consistently receiving positive feedback from both clients and supervisors

Example of How to Describe Achievements on a Resume

Here is an example of how to describe one’s achievements on a sales associate resume:

“”Exceeded monthly sales targets by an average of 20% over a period of six months, generating over $100,000 in revenue for the company. Developed and maintained relationships with over 50 new clients, resulting in a 30% increase in the company’s book of business. Generated over 200 new leads through cold calling and networking events, resulting in a 15% increase in overall sales revenue. Received the ‘Top Sales Associate’ award at the 2019 North American Sales Conference, recognizing outstanding performance in generating new business and maintaining strong client relationships.””

By focusing on specific achievements, this example demonstrates not only the candidate’s ability to meet and exceed sales targets but also their skills in networking, relationship building, and communication.” “# Cover Letter Writing for Sales Associate

A sales associate cover letter serves as an introduction to a potential employer and an opportunity to showcase why you are the perfect fit for the job. The cover letter should not only highlight your relevant work experience and skills but also convey your personality and enthusiasm for the position.

Purpose of a Sales Associate Cover Letter

The purpose of a sales associate cover letter is to stand out among the pool of applicants and persuade the employer to call you for an interview. It is a chance to demonstrate your knowledge of the company and express why you would be an asset to their sales team. A well-crafted cover letter can increase your chances of landing the job, especially if your qualifications are comparable to other candidates.

Writing a Compelling Cover Letter

Writing a compelling cover letter requires time and effort to ensure that you deliver your message effectively. Here are some tips to help you write a persuasive cover letter:

Research the company and the job description thoroughly to tailor your cover letter to their expectations and needs.

Begin your cover letter with a powerful opening line that grabs the employer’s attention and sets the tone.

Customize your cover letter to the company’s culture and values to demonstrate that you are a great fit for their team.

Highlight your relevant skills and experience but remember to keep it concise and to the point.

Use action verbs to demonstrate your achievements and results in your previous jobs.

Show your passion and enthusiasm for the position by expressing your motivation and interest in the company’s products or services.

End your cover letter with a call to action, inviting the employer to contact you to discuss your qualifications further.

Example of a Sales Associate Cover Letter

Dear Ms. Smith,

I am excited to apply for the Sales Associate position at ABC Company that I found on your website. As a retail sales professional with over four years of experience in the industry, I believe that my qualifications and work ethic align perfectly with your company’s objectives.

In my current role as a Sales Associate at XYZ Store, I have consistently exceeded my sales targets and maintained high customer satisfaction rates. My ability to build solid relationships with customers and create a positive brand image has resulted in repeat business and increased revenue for the store.

I am impressed by ABC Company’s reputation for quality products and exceptional customer service, and I am eager to contribute my skills to your sales team. My outgoing personality and ability to work well under pressure make me an excellent fit for the fast-paced sales environment that your company offers.

I would love to discuss my qualifications and how they align with your company’s goals. Please feel free to contact me via email or phone to schedule an interview.

Thank you for considering my application.” “# Interview Tips for Sales Associate Job

As an experienced sales associate, you have a confident and friendly personality that makes you a great fit for any sales job. But, before you show your skills off in the sales interview, preparation is key. Here are some tips to help you prepare for your sales interview:

Preparing for a Sales Associate Job Interview

Research the company: Make sure you understand the company’s products or services, history, and values. Check out their website and social media channels, and read any recent news articles about the company.

Prepare answers to common interview questions: Anticipate questions the interviewer may ask, such as “”What are your strengths and weaknesses?”” and “”Why do you want to work here?”” Prepare thoughtful and concise answers that highlight your experience and skills.

Review your sales experience: Be ready to talk about your sales experience, including specific examples of successful sales and how you achieved them.

Bring a list of questions: Come to the interview prepared with questions about the company and the sales position. This shows your interest and enthusiasm for the job.

Answering Common Sales Associate Interview Questions

“”Tell me about yourself””: This is usually the first question asked in a sales interview. Focus on highlighting your relevant experience and skills that relate to the sales position.

“”What experience do you have in sales?””: Be specific about your experience, including any metrics or numbers that demonstrate your success in sales.

“”How do you handle rejection?””: Sales is a tough job, and rejection is a common occurrence. Be prepared to share how you handle rejection and what techniques you use to bounce back and stay motivated.

“”Why do you want to work here?””: Be genuine and specific about why you are interested in the company and the sales position. Show that you have done your research and understand the company’s values and products.

Dressing for Your Sales Associate Interview

First impressions are crucial in a sales interview, and dressing for the role is important. Here are some tips for dressing for your sales associate interview:

Dress professionally: Wear professional attire, such as a suit or dress pants and a blazer, to show that you take the interview seriously.

Dress for the company culture: If you’re unsure of the dress code, err on the side of caution and dress more formally. Alternatively, if the company has a more relaxed atmosphere, you may be able to dress more casually.

Keep it simple: Avoid flashy accessories or anything too trendy. A clean, classic look is always a safe bet.

Be comfortable: While dressing up is important, make sure you’re comfortable in your outfit. If you’re uncomfortable or self-conscious, it may affect your confidence in the interview.

By following these tips, you’ll be well-prepared and confident in your sales associate interview.”

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More from ResumeHead

Sales Associate Resume: Templates & Top Tips

In every retail establishment, sales associates work on the front lines and take care of a wide range of duties. 

Your sales associate resume should be straightforward and specific about your sales industry experience for the position you are applying to. 

It should highlight accomplishments , provide examples of past work, and show how you have made an impact on the businesses you have worked for.

This article will walk you through some guidelines and sample resumes to creating an effective resume . We will cover:

• How to organize and format your resume to maximize its visual appeal and readability
• The best way to describe your educational, professional , and personal experiences
• How to incorporate your skills, use resume power words, and language from job descriptions to tailor your resume to the position you’re after .
• Methods for helping your resume stand out against the competition

Let’s take a deeper dive into what you need to know to score an interview and land the job of your dreams!

Sales Associate Resume Sample

Check out this sample sales associate resume to get a feel for how to structure, style, and write your own:

Hadassah Quincy Sales Associate

[email protected] | 555-555-5555 | linkedin.com/in/xxxxxx

>> Summary <<

Enthusiastic and customer-oriented Sales Associate with 5+ years of experience in sales, specializing in the sale of home décor accessories. Excellent customer service, communication, and collaboration skills. Awarded Sales Associate of the Year in 2019 and 2020 for regularly exceeding sales target quotas.

>> Experience <<

Retail Sales Associate II

Stark Interiors | Oregon, OR

August 2021–September 2023

Key Qualifications & Responsibilities

• Oversaw the processing of cash and credit payments using a point-of-sale (POS) system.
• Assisted over 75 customers every day in selecting the best homemade accessories for their homes and offices.
• Acted as a company liaison between customers, supervisors, and store management.
• Managed all customer complaints professionally and under company policy. 

Key Achievements

• Awarded Sales Associate of the Year in 2020 and 2021 for regularly exceeding sales target quotas.

Seasonal Sales Associate

HomeX | Oregon, OR

August 2018–July 2021 

• Utilized various tools to track sales and inventory, including a POS system and Microsoft Excel.
• Handled customer complaints professionally, often resolving issues on the spot.
• Maintained a clean and visually appealing store environment by organizing merchandise and maintaining stock levels.

>> Education <<

Associate in Business Administration

Kant Community College | Kant, KT

Relevant Coursework: Project Management, Business Foundations, Digital Marketing, Retail Management, Supply Chain Management

>> Skills <<

• Soft Skills: Conflict Resolution, Mediating, Communication, Problem-Solving
• Hard Skills: Knowledge of Home Decor, Accessorizing, POS & Payment Handling

>> Certifications <<

• Certified Professional Sales Person (CPSP) – National Association of Sales Professionals (NASP), 2021

Certified Sales Leadership Professional (CSLP) – Sales Management Association (SLA), 2020

What’s the Best Sales Associate Resume Format?

There are numerous approaches to writing a resume , but most recruiters agree that the best resumes draw attention to your qualifications and strengths quickly and easily.

Some of the most popular resume formats for sales associates you might consider are listed below:

• Chronological format: Here, your professional experience is listed chronologically, going from the oldest to the newest examples. If you don’t have much experience, you may want to stick with this format because an overall picture of your work history may be more useful than focusing too much on specific jobs or experiences. However, if your work history is extensive or has gaps in it, this format might not be the best choice for you.
• Functional format: This resume style lists your skills and credentials rather than your employment history. It places more emphasis on what you can do than where you have been, making it the perfect choice for those who are changing careers.
• Reverse chronological format: In a reverse chronological format, the most recent position appears first, and your employment history is listed in reverse chronological order. Regardless of where you’re in your career, this format, which is the most popular, is the best way to put the focus on your most relevant pieces of experience. It also makes it easy for employers to see how your skills and knowledge have developed over time.

No matter how you organize it, a resume should typically be one page in length . Unless you have extensive experience to warrant taking up more space, a longer resume is likely to get passed over. 

You only have a few seconds to grab your reader’s attention , and if you can’t do it within a page or so, you’re probably saying too much! Save the elaboration for your interview.

On the typical resume, your name and contact information should appear at the top along with a resume headline adapted for the role of sales associate (including a professional summary or objective). 

The rest of the resume is broken into three or four sections , including:

• Work Experience
• Other Achievements

As you add extra sections for specific skills, volunteer work , leadership experience, and more, you give yourself more opportunities to showcase your strengths in a way that’s easy for hiring managers to read.

How to Write a Sales Associate Resume Summary or Resume Objective

A resume summary or objective is the first thing that a potential employer will read about you, so it’s important to make it as attention-grabbing as possible. 

Though each of these choices is meant to draw in the reader and show them why they ought to read the rest of your resume, they are slightly different. A resume summary focuses more on career experiences , while a resume objective outlines the applicant’s future aims, their relevant skills, and other, perhaps unrelated work history to show why you’re the best fit for the job.

Here are some tips to help you write a resume introduction that will catch the eye of hiring managers:

• Be clear about what your role is and what value you bring to the company.
• Keep it short, sweet, and relevant.
• Use action verbs to describe your skills and experience.
• Don’t use “I” statements. For instance, instead of saying “I handled customer complaints,” say that you “handled customer complaints professionally, often resolving issues on the spot.”
• Use numbers to emphasize your achievements .
• Be specific and provide examples that illustrate your skills and experience. 

A resume summary or objective should be between 50 and 100 words long. It should be no more than 4 sentences long and, ideally, written in the first person, leaving out the pronoun “I”.

Sales Associate’s Resume Objective Example

Whether you’re crafting a resume objective with more experience or an entry-level sales associate resume, your writing should be tailored to the position you are applying for. 

Your objective should focus on how your skills, knowledge, and experience make you a good fit for the job.

I have 4 years of experience in customer service, retail, and call center environments. I have excellent communication skills, am reliable, and show initiative to complete tasks in a timely manner.

The first sales associate objective appears rushed, and it’s generic, which no store supervisor cares about.

In addition to these deficiencies, there aren’t any numbers to prove how well the applicant handled salesperson duties. 

The resume objective example for sales associates below does a much better job than the first one at showing why, specifically, this candidate is the best for the job:

Enthusiastic and customer-oriented Sales Associate with 5+ years of experience in sales, specializing in the sale of home décor accessories Excellent customer service, communication, and collaboration skills. Awarded Sales Associate of the Year in 2019 and 2020 for regularly exceeding sales target quotas.

This second objective is more detailed, with specific numbers to illustrate the applicant’s core competencies . The applicant uses active verbs to highlight their accomplishments and responsibilities in previous jobs.

How to Describe Your Sales Associate Experience on Your Resume

The experience section is the most essential part of your resume because it’s where recruiters and hiring managers will get the most information about you as a potential employee.

In your experience section, include keywords from the job description . This will help a recruiter recognize you as well-suited for the position, and some companies use software to determine candidate compatibility.

You can format your work experience section in a way that’s clear, concise, and easy to read using the following tips:

• Start from your current/most recent position and go back in time from there. If you have lots of experience in sales, only list positions that are relevant to the job for which you’re applying.
• Begin your entry with the title of your current or previous job.
• Include the company name and location.
• Use the mm/yyyy format to show how long you worked at each job.
• Use industry-specific terminology to describe your responsibilities, such as: “Achieved over $1 million in sales and managed a team of 4 full-time employees.”

Keep in mind that you’re writing an effective resume, not just a list of your work history. Therefore, it’s essential to focus on the results that were achieved while working at each job.

This should be done by highlighting any major accomplishments or projects completed during your tenure at each company. So, while writing this section, think about how your work affects the company and how you can phrase it with power words so that it makes an impact .

Sales Associate Resume Examples: Experience

The experience section example below demonstrates how, and how not, to highlight your experience and achievements as a sales associate.

First up is a retail associate resume sample that shows how not to write your experience section.

Traffic Manager

Agile Media | Auston, TX

2019 – 2022

• Organized weekly status meetings
• Updated timelines and budgets with department heads.
• Developed generic action plans
• Distributed responsibilities

The experience section should not be just a list of jobs you’ve had. It needs to tell the reader why you are qualified for this job and how your previous experience relates to it.

For example, if you were in retail sales for two years, instead of simply stating this fact, try to add details about what you did during those two years (e.g., increased sales by 20% each year; trained new employees on proper customer service techniques). However, do not stretch the truth when adding these to your resume , it might backfire later if the recruiter asks for a reference.

Even when creating a sales associate’s resume with no experience, it’s possible to use specific examples to highlight the skills and traits that make you an ideal fit for the job.

Here’s what a well-written work experience section for an achievement-oriented sales associate should look like:

August 2018–September 2020

Key Qualifications & Responsibilities:

• Managed the processing of cash and credit payments using a point-of-sale (POS) system.
• Assisted over 70 customers every day in selecting the best homemade accessories for their homes and offices.
• Served as a liaison between customers, supervisors, and store management.
• Handled all customer complaints professionally and under company policy. 

Key Achievements: Awarded Sales Associate of the Year in 2019 and 2020 for regularly exceeding sales target quotas.

This sales associate uses action verbs and numbers to quantify his accomplishments and achievements while working at his job. Highlighting an award they won will also work in their favor.

They also list specific details that show they’re familiar with the demands and expectations of a potential employer.

How to Write the Education Section for a Sales Associate

Most sales associate positions require at least a high school diploma. 

A college degree may be preferred by some employers, but many jobs do not call for a degree .

When listing your education, regardless of how much of it you have, you typically don’t need to list your GPA unless you’re a recent graduate and received one higher than a 3.5. 

Therefore, regardless of whether you’ve been a sales associate for a while or are still in high school, you should keep your education section succinct and to the point .

List your college, any honors you received, and any degrees you were awarded if you attended college.

Sales Associate Resume Education Section

Even if you keep your education section brief, be sure to find ways to tie what you learned in school to what is needed in the role you are applying for.

It’s not required to list every course or class you’ve taken in the education section of this resume. 

But, things like specific coursework or extracurricular activities can be a great way to show you’re more qualified than the competition.

Below is an example of a sales associate’s education section that is poorly written. It is missing vital information such as the level of qualification, the dates, and the location of the college.

Business Administration

Kant Community College

• Joined various extracurricular activities.
• Led group projects in classroom.
• Took marketing-related coursework.

And, in contrast, an excellent example of how to format the education section is provided here. 

Notice how it’s able to convey a lot of value and information in just a few lines:

Associate’s Degree in Business Administration

The Best Sales Associate Skills for a Resume

Sales associate skills are essential to getting your foot in the door. To stand out from the crowd, you must highlight these skills on your resume . 

This will help recruiters and hiring managers understand what makes you an ideal candidate for their organization.

There should be both hard (field-specific, learned on the job) and soft skills (general and transferable) in a sales associate’s skills section resume section. 

Below are some examples to get you started. We recommend listing about 5-6 of your top skills on your resume.

Soft Skills

• Communication
• Flexibility, Versatility
• Social Skills
• Conflict Resolution  
• Time Management

Hard Skills

• Visual Merchandising 
• Stocking Shelves
• Handling Returns
• Returns & Chargebacks 
• POS & Payment Handling

How to Add Other Sections for an Effective Resume 

If you have experiences in any other areas you’d like to share, it’s a good idea to include them on your resume.

The key here is to make sure that each section highlights relevant information for the job you are applying for.

For example, if you’re applying for a job as a sales assistant at a pet shop and you have a pet or have volunteered at a pet center, it may be best to include this information on your resume under a separate section called “Interests.”

Examples of other sections you might include on your resume are:

• Languages:   If you speak more than one language, c onsider adding a section where you list those languages and any relevant skills. This can help with getting hired, especially if the store you are applying to is located in a city where both of those languages are spoken.
• Hobbies and interests: Hobbies and interests can help create a dynamic resume that showcases your creativity. When relevant, a sales associate’s hobbies or interests can help paint a complete picture of them as a candidate. As an example, listing dog agility training as a hobby won’t help much if you’re applying to work in an electronics store, but it can give you an advantage if you want to be a sales associate in a pet store.
• Awards and Certifications: Awards, certificates, and additional training opportunities are a great way to show that you excel in your field. When possible, list the award or certification and include a link to the organization that issued it. If you’re a recent graduate or your experience is limited, this section is an ideal place to highlight any relevant certifications . 
• Special Skills: If you have any additional relevant skills, you can include them in your resume as well. You should list your most relevant skills first, followed by less important ones.

Sales Associate Resume Sample Extra Sections

The “other” section of a retail sales associate’s resume should always contain relevant information that helps, not hinders, your resume.

The following is an example of what not to do when writing your extras section.

Additional information

• Photography
• Volunteers at Red Cross  
• National Spelling Bee Winner 2019

In contrast, the below retail associate resume example “other” section contains relevant information about your professional experience, and achievements, as well as any other qualifications that may be relevant to the position.

Certifications

• Certified Professional Sales Person (CPSP) from the National Association of Sales Professionals ( NASP )
• Certified Sales Leadership Professional (CSLP) from the Sales Management Association ( SLA )
• RISE Up Retail Industry Fundamentals Specialist from the National Retail Federation (NRF)

Key Takeaway

There’s certainly no shortage of boxes to tick and organize when it comes to writing or updating your resume !

In this guide, we’ve broken down all you need to know to take your career to the next level , including:

• Organization matters. For most resumes for sales associates, a reverse-chronological format works well. Your most recent experience can be highlighted in this format, which is also simple to read.
• To get the attention of hiring managers, it’s important to construct a strong resume summary or objective.
• By incorporating resume power words for sales associates from the job description into your resume, you can stand out from the competition. These will make you more visible to automated applicant tracking systems (ATS) .
• Your “other” section should contain only relevant information that you feel is lacking elsewhere on your resume. These important details can help you stand out from the competition. 

Of course, creating a powerful resume is only one piece of the pie when it comes to landing a job. 

After a successful resume review and interview, for example, follow up with a thank you letter to formally express your gratitude. 

And, as always, remember to use the free resources available to you. Our resume-building tools and tips equip you with the knowledge you need to take the job market by storm. 

Free Resume Templates

Using resume templates that are proven to work will help you to move your career search forward. Start and customize as many resumes as you need with our free resume builder .

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Resume Examples & Samples

Sales associate resume sample.

Create a Resume in Minutes & Get More Job Interviews

The Sales Associate is the first point of contact in selling a product or service and provides key information on the value that you’d be providing to a potential customer. Sales associates (or sometimes called sales representatives) can carry varying degrees of responsibility depending on who their employer is, ranging from simply starting a dialogue with a potential client all the way through closing a sale.

Sales associates are used in virtually every field, and have a great growth track. They generally break down into two categories: Business to business and business to consumer. Business to business means that you’re providing your service or product to another company, like analytics for marketing demographics. Business to consumer means that you’re selling to the general public, like electronics, automobiles, or memberships. Some sales positions serve both consumers and other businesses, like internet/telephone services, magazine subscriptions, and season ticket packages. Their main responsibilities include cold calling, connecting with customers in store, and accepting payment either in person or over the phone.

The pay structure varies, as some sales representative positions have a base salary with commission incentive, some are based entirely on commission, and others are a combination of both.

Sales associates often report to a sales manager, and work closely with marketers, copywriters, public relations specialists, product managers, project managers, and accounts payable and/or finance representatives. In the retail or fashion world, a sales associate will often report to a key holder or store manager.

A sales representative must be very personable, energetic, reliable, and results-oriented. They often are trained off of a script, so they more conversational they are, the more effective their approach.

If you’re considering applying for a Sales Representative position, your resume should show the results you’ve achieved rather than focus on your responsibilities. It should demonstrate how your work translated into something tangible so that a potential employer can see your value. Your cover letter highlight your relationship building skills, your work ethic, and desire to make an impact in your next career opportunity.

Sales Representative Resume Builder Power Words: results oriented, driven, motivated, relationship builder, work ethic, committed, earned, customer service, client-focused, sales, goal oriented

• Assisted Operations teams with all non-sell duties as assigned by Sales Team Manager.
• Assisted customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications
• Completed floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
• Complied with store policies including but not limited to those concerning attendance and tardiness.
• Contributed to a positive work environment
• Delivered results in role to contribute to their stores success.
• Demonstrated knowledge of store products and services to build sales and minimize returns
• Determined customer needs based on personal features and other customer preference related factors
• Differentiated the store's brand and products from competitors with real connections with customers.
• Effectively communicated with customers, peers, and management
• Ensured service, merchandising, and operational standards are met through company-defined practices and processes.
• Followed procedures for all systems including counts, markdowns, re-tickets and inventory control.
• Identified and reduced shrinkage in area.
• Influenced customer buying decisions, by communicating information about the quality, value and style of brand and products including style, fit, fabric, price, and care instructions.
• Maintained a professional attitude with sincerity and enthusiasm reflecting the brand's commitment to our customer
• Maintained store standards per Visual Presentation Assessment direction to enhance customer shopping experience.
• Performed sales support functions related to POS procedures
• Proactively created enhanced shopping experiences through the heightened use of tools, technology and collaboration
• Reported employee accidents to the leadership team immediately.
• Supported the store to meet or exceed their customer service goals
• Worked with Management to ensure stockroom and stockroom activities meet Risk Management requirements.

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5 Sales Associate Resume Examples to Land You a Role in 2023

Sales Associates are great at building relationships and understanding customer needs. As a Sales Associate, your resume should have a lot in common with your sales pitch. It should be tailored to the needs, wants, and desires of the target audience, and should be persuasive and engaging. In this guide, we'll review 5 Sales Associate resume examples to help you land your dream job.

Resume Examples

Resume guidance.

• High Level Resume Tips
• Must-Have Information
• Why Resume Headlines & Titles are Important
• Writing an Exceptional Resume Summary
• How to Impress with Your Work Experience
• Top Skills & Keywords
• Go Above & Beyond with a Cover Letter
• Resume FAQs
• Related Resumes

Common Responsibilities Listed on Sales Associate Resumes:

• Develop and maintain relationships with existing customers
• Identify and develop new customer opportunities
• Research and analyze customer needs and preferences
• Develop and implement sales strategies to meet customer needs
• Prepare and present sales presentations to potential customers
• Negotiate sales contracts and close deals
• Monitor customer feedback and satisfaction
• Track and report sales performance
• Maintain accurate customer records
• Stay up-to-date with product and industry knowledge
• Participate in trade shows and other promotional events

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Sales Associate Resume Example:

• Developed and implemented a sales strategy that resulted in a 25% increase in new customer acquisition within the first quarter.
• Negotiated and closed a $500,000 deal with a new client, exceeding quarterly sales targets by 15%.
• Maintained accurate customer records and monitored customer feedback, resulting in a 90% customer satisfaction rate and a 10% increase in repeat business.
• Identified and developed new customer opportunities, resulting in a 30% increase in sales revenue over a six-month period.
• Prepared and presented sales presentations to potential customers, resulting in a 50% increase in successful sales conversions.
• Participated in trade shows and other promotional events, resulting in a 20% increase in brand awareness and lead generation.
• Developed and maintained relationships with existing customers, resulting in a 95% customer retention rate and a 10% increase in upsell opportunities.
• Researched and analyzed customer needs and preferences, resulting in the development of a new product line that generated $250,000 in sales revenue within the first quarter.
• Tracked and reported sales performance, resulting in a 15% increase in sales productivity and a 5% reduction in sales cycle time.
• Sales strategy development
• Customer acquisition
• Negotiation and closing deals
• Customer relationship management
• Sales presentations
• Trade show participation
• Customer retention
• Market research and analysis
• Product development
• Sales performance tracking
• Sales productivity improvement
• Sales cycle time reduction
• Upselling and cross-selling
• Lead generation
• Brand awareness

Senior Sales Associate Resume Example:

• Developed and executed a targeted sales strategy that resulted in a 25% increase in revenue and exceeded quarterly sales targets by 15%.
• Analyzed sales data to identify key trends and opportunities, leading to the implementation of a new pricing structure that increased profit margins by 10%.
• Established and maintained strong relationships with key customers, resulting in a 20% increase in customer retention and repeat business.
• Negotiated pricing and terms with major clients, securing contracts worth $2M and exceeding sales targets by 20%.
• Implemented a customer feedback system, resulting in a 15% improvement in customer satisfaction scores and a 10% increase in customer referrals.
• Developed and executed promotional campaigns that increased brand awareness and generated a 30% increase in new customer acquisition.
• Managed a sales pipeline of high-value leads, resulting in a 40% increase in sales conversion rate and a 25% increase in overall revenue.
• Prepared and presented sales reports to management, providing actionable insights that led to the development of targeted sales strategies and a 15% increase in sales productivity.
• Attended industry events and conferences, networking with key industry professionals and generating new business opportunities that contributed to a 20% increase in sales.
• Strategic sales planning
• Sales data analysis
• Contract negotiation
• Customer feedback analysis
• Promotional campaign development
• Sales pipeline management
• Sales reporting and presentation
• Networking and business development
• Revenue growth strategies
• Pricing strategy development
• Customer retention strategies
• New customer acquisition
• Brand awareness campaigns
• Industry trend awareness
• High-value lead generation
• Customer satisfaction improvement
• Sales target achievement
• Profit margin enhancement
• Business opportunity identification
• Repeat business strategies
• Customer referral strategies
• Sales conversion rate optimization
• Industry event participation.

Entry Level Sales Associate Resume Example:

• Consistently provided exceptional customer service, resulting in a 95% customer satisfaction rating and a 10% increase in customer loyalty.
• Achieved and exceeded monthly sales targets by 20%, contributing to a 15% increase in overall store revenue.
• Implemented a customer follow-up system, resulting in a 30% increase in repeat business and a 25% increase in customer referrals.
• Developed and maintained strong relationships with key clients, resulting in a 25% increase in client retention and a 15% increase in upselling opportunities.
• Utilized effective sales techniques to consistently achieve a 90% conversion rate from customer inquiries to sales.
• Contributed to the development of a new sales training program, resulting in a 20% increase in sales team productivity within the first three months.
• Played a key role in the successful execution of store promotions, resulting in a 30% increase in foot traffic and a 20% increase in sales during promotional periods.
• Implemented a visual merchandising strategy that improved product visibility and increased sales by 15%.
• Consistently met and exceeded daily sales targets, resulting in recognition as the top-performing sales associate for three consecutive months.
• Exceptional customer service skills
• Strong sales ability
• Proficiency in customer follow-up systems
• Ability to develop and maintain client relationships
• Upselling techniques
• Sales training program development
• Execution of store promotions
• Visual merchandising strategies
• Ability to meet and exceed sales targets
• Proficiency in converting customer inquiries to sales
• Ability to increase customer loyalty and retention
• Ability to contribute to overall store revenue growth
• Ability to increase repeat business and customer referrals
• Ability to increase foot traffic during promotional periods
• Ability to improve product visibility
• Ability to increase sales team productivity
• Ability to handle key clients
• Ability to contribute to new sales strategies and techniques
• Ability to work in a team environment
• Strong communication skills.

Junior Sales Associate Resume Example:

• Developed and maintained relationships with existing customers, resulting in a 15% increase in customer retention and a 10% increase in upsell opportunities.
• Identified and contacted potential customers, generating new business leads that contributed to a 25% increase in sales revenue.
• Prepared and presented sales proposals and presentations, effectively closing deals and achieving a 20% increase in sales conversion rate.
• Responded to customer inquiries and provided product information, resulting in a 95% customer satisfaction rating and a 10% increase in repeat business.
• Negotiated pricing and terms of sale, successfully securing contracts with key clients and achieving a 15% increase in average deal size.
• Monitored customer accounts to ensure timely payments, reducing outstanding balances by 20% and improving cash flow.
• Tracked and reported sales activity and performance metrics, identifying areas for improvement and implementing strategies that led to a 10% increase in sales productivity.
• Collaborated with other departments to ensure customer satisfaction, resulting in a 20% decrease in customer complaints and a 15% increase in customer loyalty.
• Attended trade shows, conferences, and other industry events, networking with potential clients and generating leads that contributed to a 30% increase in sales pipeline.
• Customer Relationship Management
• Lead Generation
• Sales Proposals and Presentations
• Negotiation Skills
• Customer Service
• Account Monitoring
• Sales Reporting and Analysis
• Cross-Departmental Collaboration
• Networking Skills
• Product Knowledge
• Contract Management
• Strategic Planning
• Performance Metrics Analysis
• Problem Solving
• Communication Skills
• Time Management
• Attention to Detail
• Adaptability
• Proficiency in CRM Software
• Sales Forecasting
• Upselling Techniques
• Conflict Resolution
• Multitasking
• Decision Making.

Fragrance Sales Associate Resume Example:

• Consistently exceeded monthly sales targets by 20%, resulting in recognition as the top-performing Fragrance Sales Associate in the region.
• Implemented a personalized customer follow-up system, resulting in a 30% increase in repeat purchases and customer loyalty.
• Collaborated with the marketing team to create and execute a successful fragrance sampling campaign, leading to a 25% increase in new customer acquisition.
• Developed and delivered comprehensive fragrance training sessions for new hires, resulting in a 40% improvement in product knowledge and sales performance.
• Implemented a visual merchandising strategy that increased product visibility and drove a 15% increase in sales.
• Utilized customer feedback to identify and recommend new fragrance products, resulting in a 10% increase in overall sales revenue.
• Managed and maintained accurate inventory records, reducing stock discrepancies by 20% and ensuring product availability for customers.
• Collaborated with the store manager to organize and execute successful in-store events, resulting in a 30% increase in foot traffic and sales during event periods.
• Consistently received positive customer feedback for exceptional service, resulting in a 95% customer satisfaction rating and recognition as a top Fragrance Sales Associate in the store.
• Excellent sales skills
• Customer service excellence
• Ability to exceed sales targets
• Knowledge of fragrance products
• Inventory management
• Visual merchandising
• Training and development
• Event planning and execution
• Collaboration with marketing teams
• Customer loyalty management
• Personalized customer follow-up
• New customer acquisition strategies
• Ability to recommend products based on customer feedback
• Proficiency in maintaining accurate inventory records
• Ability to organize and execute in-store events
• Ability to handle customer complaints and queries effectively
• Proficiency in using sales tracking software
• Excellent communication and interpersonal skills
• Ability to work in a team environment.

High Level Resume Tips for Sales Associates:

Must-have information for a sales associate resume:.

Here are the essential sections that should exist in an Sales Associate resume:

• Contact Information
• Resume Headline
• Resume Summary or Objective
• Work Experience & Achievements
• Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other Sales Associate candidates, you may want to consider adding in these sections:

• Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Sales Associates:

Sales associate resume headline examples:, strong headlines.

• Top-performing Sales Associate with a proven track record of exceeding sales targets and building strong customer relationships
• Dynamic Sales Associate with expertise in consultative selling and a talent for identifying customer needs and providing tailored solutions
• Customer-focused Sales Associate with exceptional communication skills and a passion for delivering an outstanding customer experience

Why these are strong:

• These resume headlines are impactful for Sales Associates as they highlight key skills and achievements that are relevant to their roles. The first headline emphasizes the candidate's ability to exceed sales targets and build strong customer relationships, which are crucial factors that hiring managers look for in Sales Associates. The second headline showcases the candidate's expertise in consultative selling and talent for identifying customer needs, which are valuable skills in a sales role. Finally, the third headline emphasizes the candidate's customer-focused approach and exceptional communication skills, which are essential for delivering an outstanding customer experience.

Weak Headlines

• Sales Associate with Strong Communication Skills
• Experienced Sales Professional with a Proven Track Record
• Sales Representative with a Customer-Focused Approach

Why these are weak:

• These resume headlines need improvement for Sales Associates as they lack specificity and don't highlight any unique value or accomplishments that the candidates bring to the table. The first headline mentions strong communication skills, but doesn't provide any context or results, such as increased sales or customer satisfaction. The second headline mentions a proven track record, but doesn't specify what kind of sales or industries the candidate has experience in. The third headline mentions a customer-focused approach, but doesn't showcase any measurable achievements or certifications that could strengthen the candidate's profile.

Writing an Exceptional Sales Associate Resume Summary:

Sales associate resume summary examples:, strong summaries.

• Dynamic Sales Associate with 5 years of experience in the retail industry, consistently exceeding sales targets and delivering exceptional customer service. Skilled in building strong relationships with clients and identifying their needs, resulting in a 25% increase in repeat business.
• Results-driven Sales Associate with a proven track record of success in the pharmaceutical industry, adept at identifying new business opportunities and driving revenue growth. Strong communication and negotiation skills, able to close deals and exceed sales quotas by 30%.
• Customer-focused Sales Associate with 3 years of experience in the hospitality industry, delivering personalized service and creating memorable experiences for guests. Proficient in upselling and cross-selling, resulting in a 20% increase in revenue.
• These resume summaries are strong for Sales Associates as they highlight the candidates' key skills, accomplishments, and industry-specific experience. The first summary emphasizes the candidate's ability to exceed sales targets and deliver exceptional customer service, making them a valuable asset to any retail team. The second summary showcases the candidate's success in the pharmaceutical industry and their ability to identify new business opportunities, making them highly appealing to potential employers. Lastly, the third summary demonstrates the candidate's customer-focused approach and their impact on revenue growth in the hospitality industry, making them a strong candidate for sales roles in this field.

Weak Summaries

• Sales Associate with experience in customer service and product knowledge, seeking a new opportunity to grow and develop in a sales role.
• Experienced Sales Associate with a track record of meeting sales targets and providing excellent customer service, looking for a new challenge in a dynamic sales environment.
• Sales Associate with strong communication skills and a passion for building relationships with customers, seeking a role where I can utilize my skills to drive sales growth.
• These resume summaries need improvement for Sales Associates as they lack specific achievements or examples of how the candidate has contributed to sales growth or customer satisfaction. The first summary provides only a general overview of the candidate's experience, without mentioning any specific sales targets or customer service accomplishments. The second summary mentions meeting sales targets and providing excellent customer service, but doesn't provide any quantifiable results or details on how the candidate achieved these goals. The third summary mentions strong communication skills and a passion for building relationships, but doesn't provide any examples of how the candidate has used these skills to drive sales growth or improve customer satisfaction.

Resume Objective Examples for Sales Associates:

Strong objectives.

• Results-driven Sales Associate with a proven track record of exceeding sales targets, seeking a position in a dynamic retail environment where I can leverage my exceptional customer service skills and product knowledge to drive revenue growth and enhance the customer experience.
• Highly motivated and detail-oriented Sales Associate with a passion for building relationships with customers, seeking an opportunity to work in a consultative sales role where I can utilize my strong communication skills and ability to identify customer needs to drive sales and build brand loyalty.
• Energetic and outgoing Sales Associate with experience in both retail and B2B sales, seeking a position in a fast-paced environment where I can leverage my ability to quickly build rapport with customers and my strong negotiation skills to drive revenue growth and exceed sales targets.
• These resume objectives are strong for up and coming Sales Associates because they showcase the candidates' relevant skills and experience, while also highlighting their motivation and eagerness to contribute to the success of the organization. The first objective emphasizes the candidate's track record of exceeding sales targets, which is a key metric for success in a sales role. The second objective showcases the candidate's ability to build relationships with customers, which is important for building brand loyalty and driving sales. Lastly, the third objective highlights the candidate's experience in both retail and B2B sales, making them a promising fit for a sales role in a variety of industries.

Weak Objectives

• Seeking a Sales Associate position where I can utilize my communication skills and gain experience in the sales industry.
• Entry-level Sales Associate with a passion for customer service and a desire to learn more about sales techniques.
• Recent graduate with a degree in marketing, seeking a Sales Associate role to apply my knowledge and skills in a professional setting.
• These resume objectives need improvement for up and coming Sales Associates because they lack specificity and don't effectively showcase the unique value or skills the candidates possess. The first objective is generic and doesn't provide any information about the candidate's background, passion, or relevant experience. The second objective hints at a passion for customer service, but it doesn't mention any specific achievements, education, or industries the candidate is interested in. The third objective, although it mentions a degree in marketing, doesn't elaborate on the candidate's expertise, skills, or any particular area of sales they are passionate about, which would make their profile more appealing to potential employers.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your sales associate work experience:, best practices for your work experience section:.

• Highlight your sales achievements: Use numbers and percentages to showcase how you’ve exceeded sales targets, increased revenue, or brought in new business.
• Describe your sales process: Outline the steps you take to identify and qualify leads, build relationships, and close deals.
• Emphasize your customer service skills: Explain how you’ve gone above and beyond to ensure customer satisfaction and build long-term relationships.
• Showcase your teamwork: Highlight any successful collaborations with colleagues or other departments to achieve sales goals.
• Demonstrate your industry knowledge: Show that you understand the market and competition, and how you’ve used that knowledge to drive sales.
• Mention any awards or recognition you’ve received for your sales performance.
• Use action verbs and specific language to describe your accomplishments, such as "closed X number of deals" or "generated X amount of revenue."
• Finally, make sure to tailor your language to the specific industry or company you’re applying to, and avoid using generic sales jargon.

Example Work Experiences for Sales Associates:

Strong experiences.

• Consistently exceeded monthly sales targets by 20%, resulting in recognition as a top-performing Sales Associate for three consecutive quarters.
• Developed and maintained strong relationships with key clients, resulting in a 30% increase in repeat business and referrals.
• Conducted market research and competitor analysis to identify new sales opportunities, resulting in the successful launch of a new product line and a 25% increase in overall sales.
• These work experiences are strong because they demonstrate the candidate's ability to consistently meet and exceed sales targets, build and maintain strong relationships with clients, and identify new sales opportunities through market research and competitor analysis. The use of specific metrics and action-oriented language also showcases the candidate's results-driven approach and ability to deliver tangible results.

Weak Experiences

Assisted customers with product inquiries and purchases, providing basic product knowledge and recommendations.

Maintained store appearance and organization, restocking shelves and ensuring cleanliness.

Operated cash register and processed transactions accurately.

Assisted customers in finding products, answering their questions, and providing recommendations.

Handled cash register duties, processing customer transactions and maintaining an accurate cash drawer.

Participated in store inventory counts and assisted with stocking shelves when needed.

• These work experiences are weak because they lack specificity and do not demonstrate any notable achievements or contributions to the company. The bullet points only describe basic job duties without showcasing any sales skills or customer service abilities. To improve these bullet points, the candidate should focus on incorporating metrics to highlight their sales performance, using more powerful action verbs, and providing clear context that demonstrates their ability to exceed sales goals and provide exceptional customer service.

Top Skills & Keywords for Sales Associate Resumes:

Top hard & soft skills for sales associates, hard skills.

• CRM Software
• Negotiation
• Closing Sales
• Territory Management
• Sales Reporting
• Prospecting
• Sales Presentations
• Relationship Building

Soft Skills

• Communication and Interpersonal Skills
• Customer Service and Relationship Building
• Active Listening and Questioning
• Persuasion and Negotiation
• Time Management and Prioritization
• Adaptability and Flexibility
• Problem Solving and Critical Thinking
• Empathy and Emotional Intelligence
• Sales and Product Knowledge
• Teamwork and Collaboration
• Attention to Detail and Accuracy
• Goal Setting and Achievement Orientation

Go Above & Beyond with a Sales Associate Cover Letter

Sales associate cover letter example: (based on resume).

Dear Hiring Manager at Company Name,

I am excited to apply for the Sales Associate position at your company. With my extensive experience in sales and customer relationship management, I am confident that I can contribute to your team's success.

In my most recent role, I developed and implemented a sales strategy that resulted in a 25% increase in new customer acquisition within the first quarter. I also negotiated and closed a $500,000 deal with a new client, exceeding quarterly sales targets by 15%. By maintaining accurate customer records and monitoring customer feedback, I achieved a 90% customer satisfaction rate and a 10% increase in repeat business.

In my previous roles, I identified and developed new customer opportunities, resulting in a 30% increase in sales revenue over a six-month period. I also prepared and presented sales presentations to potential customers, resulting in a 50% increase in successful sales conversions. By participating in trade shows and other promotional events, I achieved a 20% increase in brand awareness and lead generation.

Furthermore, I developed and maintained relationships with existing customers, resulting in a 95% customer retention rate and a 10% increase in upsell opportunities. I also researched and analyzed customer needs and preferences, resulting in the development of a new product line that generated $250,000 in sales revenue within the first quarter. By tracking and reporting sales performance, I achieved a 15% increase in sales productivity and a 5% reduction in sales cycle time.

I am confident that my skills and experience make me a strong candidate for this position. I am excited about the opportunity to contribute to your team's success and look forward to discussing my qualifications further.

Thank you for considering my application.

[Your Name]

As a Sales Associate, you understand the importance of building strong relationships with customers and exceeding their expectations. Similarly, pairing your resume with a well-crafted cover letter can help you stand out from other applicants and increase your chances of landing an interview. A cover letter is an extension of your resume, an opportunity to showcase your passion for sales and highlight your relevant experience. Contrary to popular belief, writing a cover letter doesn't have to be a daunting task, and the benefits are well worth the effort.

Here are some compelling reasons for submitting a cover letter as a Sales Associate:

• Personalize your application and demonstrate your genuine interest in the company and role
• Highlight your sales achievements and how they align with the specific job requirements
• Communicate your understanding of the company's sales goals and how you can contribute to achieving them
• Share success stories and customer service experiences that couldn't be included in your resume
• Demonstrate your strong communication skills, which are essential for Sales Associates
• Stand out from other applicants who may not have submitted a cover letter, showing your dedication and attention to detail.

By submitting a cover letter, you can show potential employers that you are not only qualified for the job, but also passionate about sales and committed to building strong relationships with customers. So, take the extra step and pair your resume with a well-crafted cover letter to increase your chances of landing your dream sales job.

Resume FAQs for Sales Associates:

How long should i make my sales associate resume.

A Sales Associate resume should ideally be one page long. This length is sufficient to showcase your relevant skills, experience, and accomplishments without overwhelming the hiring manager. As a Sales Associate, it's essential to focus on your customer service, communication, and sales abilities, as well as any specific product knowledge or industry experience you may have. Keep your resume concise and well-organized, highlighting your most relevant qualifications and achievements to make a strong impression on potential employers. If you have extensive experience or multiple relevant positions, you may extend your resume to two pages, but try to keep it as brief and focused as possible.

What is the best way to format a Sales Associate resume?

The best way to format a Sales Associate resume is to focus on highlighting your sales experience, skills, and accomplishments in a clear, concise, and visually appealing manner. Here are some tips for creating an effective Sales Associate resume: 1. Choose a clean and professional layout: Use a simple and easy-to-read font, such as Arial or Calibri, and maintain a font size between 10 and 12 points. Use consistent formatting for headings and bullet points, and ensure there is ample white space to make the resume easy to skim. 2. Start with a strong summary or objective statement: At the top of your resume, include a brief statement that highlights your sales experience and skills, as well as your career goals. This will give employers a quick overview of your qualifications and help them understand how you can contribute to their organization. 3. Emphasize your sales experience: List your work experience in

Which Sales Associate skills are most important to highlight in a resume?

As an AI language model, I do not have personal experience as a Sales Associate, but based on my analysis of job postings and industry trends, some important skills to highlight in a Sales Associate resume include: 1. Customer service: Sales Associates need to be able to provide excellent customer service to ensure customer satisfaction and repeat business. 2. Communication: Sales Associates must be able to communicate effectively with customers, colleagues, and managers to convey information about products and services. 3. Sales skills: Sales Associates should have a strong understanding of sales techniques and be able to close deals effectively. 4. Product knowledge: Sales Associates should have a deep understanding of the products they are selling to be able to answer customer questions and provide recommendations. 5. Time management: Sales Associates must be able to manage their time effectively to ensure they are meeting sales targets and providing excellent customer service. 6. Teamwork: Sales Associates often work as part of a team, so it is important to highlight any experience working collaboratively with others. 7. Adaptability: Sales Associates should be able to adapt to changing circumstances, such as new products or sales strategies. Overall, Sales Associates should highlight their ability to provide excellent customer service, communicate effectively, and close deals while demonstrating a strong understanding

How should you write a resume if you have no experience as a Sales Associate?

If you have no experience as a Sales Associate, it's important to focus on highlighting your transferable skills and relevant experiences. Here are some tips for writing a resume: 1. Start with a strong objective or summary statement that highlights your enthusiasm for sales and your willingness to learn and grow in the role. 2. Emphasize any customer service experience you have, as this is a key skill for sales. This could include retail or hospitality experience, volunteering, or any other roles where you interacted with customers. 3. Highlight any relevant coursework or certifications you have completed, such as sales training programs or courses in marketing or communication. 4. Use action verbs and quantifiable achievements to describe your experiences. For example, instead of saying "worked as a cashier," say "managed cash transactions for up to 100 customers per day." 5. Include any extracurricular activities or leadership roles that demonstrate your communication, teamwork, or problem-solving skills. 6. Customize your resume for each job application

Compare Your Sales Associate Resume to a Job Description:

• Identify opportunities to further tailor your resume to the Sales Associate job
• Improve your keyword usage to align your experience and skills with the position
• Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Sales Associates:

Sales associate resume example, more resume guidance:.

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21 Sales Resume Examples That Landed Jobs in 2024

• Sales Resume
• Sales Resumes by Experience
• Sales Resumes by Role

Writing Your Sales Resume

Sales are the lifeblood of any growing company. Without sales, companies grow stagnant—or worse, fail. But with a good sales department, a company can truly thrive.

You know how to care for customers, present solutions to problems, and adapt to any situation. Unfortunately, getting a new sales job involves more than just a short resignation letter at your current job and being stellar at what you do.

You shouldn’t have to create an effective resume or write a sales cover letter alone, which is why we’ve analyzed hundreds of professional resumes and created 21 sales resume examples just for you. These examples have helped salespeople get hired by companies like Google and Facebook , and they’re here for you to achieve the next role of your dreams in 2024.

Sales Resume Example

or download as PDF

Why this resume works

• Whether your most significant impact was in total sales, conversion rate, retention rate, or lead generation performance, it doesn’t matter—numbers speak louder than words, so include them whenever you can!

Sales Assistant Resume

• Find a way to include metrics to really sell your skills!
• Don’t just say you used a certain skill; demonstrate how you used that skill. For example, did you use your organization skills to stock many items? 
• Pack your resume objective with proactive language that shows your eagerness for growth and improvement. If you’re looking for a career-building role, then say exactly that!

Entry-Level Sales Representative Resume

• Sales is a people management game. If you have charm and patience, that’s much more valuable in the eyes of the hiring manager than an impressive educational background.
• You can also include a  resume objective  to mention some of your accomplishments and skills right off the bat; if you choose to do so, make sure you tailor it for every job to which you apply.
• If your education is your strongest area, include your minor, GPA, and any relevant courses you’ve taken.
• If you’ve worked on several projects, make room to include them on your resume in place of work experience.

Experienced Sales Associate Resume

• Your true competence as a sales associate shines through the most when you mention how you effectively calmed angry customers and offered practical, compassionate solutions.
• If you’re not overly familiar with a skill, leave it out—honesty is the best policy, and many skills are easy to learn on the job.

Experienced Retail Sales Associate Resume Example

• If you don’t have past retail experience, don’t fret; use the positions you have to highlight transferable skills, like time management, customer service, and problem-solving.
• Instead of just listing responsibilities, include any achievements, too. Were you a top salesperson in your store? Did you increase your customer review rating? Did you cross-sell effectively and increase revenue? All of these are great examples to include!

Senior Sales Analyst Resume

• Include a  resume summary  (also called a career summary) if you can boast 10+ years of field experience. Make it a concise, customized snapshot of yourself by including your specializations, defining expertise, and mentioning the target business by name.
• You can include the number of employees you manage or mentor, the rate at which you’ve increased revenue, the rate at which employees have hit sales targets during your tenure, the number of departments you collaborate with, the number of monthly presentations you give, and any other metrics that showcase how you’ve improved company performance.

VP of Sales Resume

• A good example is the training program you initiated, which boosted team morale and overall productivity by 38 percent.

Pharmaceutical Sales Resume

• Did you help expand market share? Did you leverage technology to help close more sales deals? Add all that in and sit back as your past success elevates your candidacy to the top of the shortlisted applicants.

Insurance Sales Resume

• Highlight how you’ve tapped InsurGrid, NowCerts, ClearSlide, etc. to improve customer service, and attract and retain customers. Also, back your competencies with realistic figures that underscore your impact.

Tech Sales Resume

• Be bold, like Asher, in showing off to what extent your skills and knowledge contributed to the company’s sales department.

Sales Representative Resume

• Make sure every section of your sales representative resume is easy to read and distinguish by either capitalizing them, bolding them, or using a colored font.
• Any mistakes will be easy to see and will hurt your chances of getting an interview. So, always  check your resume  before you submit it!

Sales Manager Resume

• Focus your work experience on your sales achievements and management expertise. Even if you have no sales management experience, you can still show off your sales skills and leadership qualities wherever it was that you worked. 
• When you can, include metrics that quantify your success. Saying you conducted meetings is one thing, but conducting meetings that resulted in a 14% increase in leads is another.

Digital Sales Representative Resume

• A  good resume template  will help you structure your content effectively, but be aware of spacing—even a good resume template won’t help if your text is too tiny to read or spreads into the margins.
• If you’re stumped on what numbers to include, consider these options: response time, the number of active accounts, size of the average account, churn dollars, team size, ROI, social media post engagement, the number of products you know, and how many awards you’ve won.

Sales Strategist Resume

• There are many  good resume examples  if you know where to look, and they can help you break out of your writer’s block funk. Take a look and get some inspiration!
• Moreover, you can ask some co-workers to help you, too! They can help you decide what metrics to include and how to sound confident but not arrogant.
• For example, if you’re a senior-level employee, you don’t need to include much in your education section, but you should include more work experience bullet points.
• However, if you’re new to the field, you can include your GPA and educational awards while minimizing your work experience in favor of projects.

Sales Consultant Resume

• A strong network on LinkedIn indicates that you’re good at building professional relationships, which is an essential element of sales.
• If you haven’t updated your LinkedIn in a while, make sure you do that as soon as possible.
• For example, you can talk about unveiling events for clients, creating working relationships, and building up networks. These details demonstrate that strong customer rapport is, in fact, a skill you possess.

Sales Engineer Resume

• For example, if the job you’re applying to emphasizes the importance of using CRM software or building long-lasting relationships with customers, emphasize these skills in your skills section. 
• Focus on including hard skills similar to the ones used in the  sales job description .
• If you’re just starting your career in sales engineering OR transitioning to a different type of role, include an objective.
• If none of the above applies, leave it out in favor of more work experience.

Director Of Sales Resume

• Don’t forget to list accomplishments related to leading people and building customer relationships, starting by recording how many customers you helped or how many people you led. Then look for percentages relating to KPIs from there.
• If you’re stuck on what to include in your  resume skills section , go back to the  sales job description  and see what soft skills they require, whether explicitly stated or implied.

Outside Sales Representative Resume

• Good examples include the number of new accounts you opened, conversion rate, retention rate, lead generation performance, and overall growth.
• Sales revenue is the main statistic related to every sales position, but make sure you venture outside the box to include other metrics, too.
• You’d be amazed at what tiny typos and punctuation errors can slip through without your noticing, and employers will appreciate your attention to detail!
• Run your resume through a  resume checker  or spellcheck system, then proofread it again with your own eyes.

Software Sales Representative Resume

• For example, did you exceed your sales quotes, and if so, how many times? How much did you increase profits for the company? 
• Provide details that prove you can boost numbers at the next company you’ll work for!
• If you can, shoot for half and half between technical and soft skills, but if you’re an entry-level candidate, it’s okay to have more soft skills.
• As a software sales rep, you should include the programming languages you know, plus soft skills like “negotiation” and “interpersonal communication.”

Fragrance Sales Associate Resume

• For a successful career in sales, you’ll want your communication and persuasion skills to shine just as brightly as your technical knowledge. Be sure you include some of both in your fragrance sales associate resume .

Sales Development Representative Resume

• Sales are all about the numbers. When you’ve brought about tangible positive results at your past workplaces, it speaks to how effective you are as a salesperson and should be touted in your sales development representative resume .

Related resume guides

• Sales Associate
• Sales Representative
• Sales Manager

Proper formatting ensures your resume is readable, logical, and complete. If you neglect the formatting, you risk potential employers not taking your application seriously (or not even seeing your resume). When it comes to formatting, remember the following: 

• Choose one of three resume format options 
• Draw attention to your resume header 
• Make your sales resume accessible for the ATS and employers

Overall resume format options

Hiring managers’ preferences tend to change over time, but for 2024, it’s clear that three  resume formats  are the most popular:

• Reverse-chronological format:  This format emphasizes your most recent experience by placing work experience toward the top of your resume. Ordering your experience this way highlights career growth and development.
• Functional format:  A functional format stresses skills over work experience. This type of format may be appealing if you have little work experience or if there are gaps in your employment. 
• Combination/hybrid format:  This type combines reverse-chronological and functional formatting, placing equal weight on job history  and  skills, but it can be hard to read because of this.

Though all three types are popular,  hiring managers prefer   the reverse-chronological format . It’s easy to read, underscores career growth, and looks honest regarding your job experience. 

Draw attention to your resume header

Presenting your contact information may seem unimportant. However, this is the most important information in your resume; without it, how can you expect hiring managers to tell you “you’re hired?” Don’t make the mistake of underestimating the importance of an accurate and beautiful resume header.

Start by aligning your header either to the left or center. Then write your name in a large font size so you can see it from far away.

Right below your name, include your job title in a slightly smaller font. Then if you like, you can tastefully add some color to show your personality. (We love cobalt blue and buttercup yellow, but we’re a bit biased.)

Underneath your name and title, list your contact information. Keep the text the same font size as the body of your resume, and consider including a border (with or without color) to make it pop. This section should include:

• Your email (make sure it’s professional and not something like “[email protected]”)
• Phone number (with an area code)
• City & State (optional but recommended)
• Professional links to portfolios or sites like LinkedIn (optional but recommended)

Make your sales resume accessible to the ATS and employers

Once you upload your resume to an online job application, it won’t go straight to a hiring manager’s desk. Instead, it will go through the ATS, or Applicant Tracking System software.

This system uses keywords in your resume to determine your likelihood of being a good fit for a particular sales job. If you don’t pass the ATS scan, it’s doubtful you’ll get an interview.

To get past the software and reach human eyes, pay attention to:

• Margins:  Use standard half-inch or one-inch margins all around.
• Fonts:  Use professional, easy-to-read fonts like Times New Roman, Arial, or Georgia. 
• Font sizes:  The body of your resume should be the smallest font at around 12-point, your job title should be 20-point font, and your name should be approximately 24-point font.
• Header names:  Instead of adjusting font size for section headers, try bolding them or using all caps. 
• Skills:  You can list them in a horizontal or vertical list; we recommend using bullet points in a vertical list unless you lack space. 
• Logical order:  As we suggested earlier, we recommend a reverse-chronological format since it’s easy for the ATS to scan. 
• One page:  You must fill one page  exactly . You can slightly adjust fonts, font sizes (just a touch), vertical spacing, and margins to hit this target.

If you’re struggling to  build your resume  with enough content and proper formatting, remember this: the most important thing is to  ensure your resume is read . If you have to cut content to keep your formatting easy to read, do it.

Do you really need an objective or summary?

Contrary to sources floating around the internet, there  is  a difference between a  resume objective  and a  resume summary . Both are short paragraphs written explicitly for every application you submit, but there are a few key differences between them. 

An  objective  identifies why you’d like to work for the company under the specific job title for which you’re applying. A  summary  highlights the skills you possess and what achievements you’ve earned within your past positions.

Objectives and summaries are strictly optional, but there are a few instances where adding one would help.

• Consider including an objective if you’re seeking an entry-level role or are transitioning careers.
• Consider using a summary best suited if you have 10+ years of sales experience.

Customized resume objective:  Seasoned floor salesperson with 4+ years of experience hitting sales 7% above targets. Seeking a position with Neiman Marcus, where my specialization in high-end retail will continue the tradition of upholding the highest standard of luxury retail experiences for clientele. 

• This objective is specific to the job and includes a customized job title, quantified metrics, specific skill sets, and the company name. It adds real value and will impress any hiring manager.

Poor summary statement:  Dedicated applicant with experience in sales and marketing looking for a sales associate role to improve customer service skills. 

• This statement is anything but specific, and it could be on any number of sales resumes. More than just that, it doesn’t highlight any skills or qualifications beyond dedication. Major yikes.

Customized summary statement:  Results-driven sales associate with 13+ years of experience developing rapport and good customer relations. Leveraged top marketing strategies to yield results, performing in the top 5% of sales associates at all workplaces for over a decade. From informing customers about purchases to designing trending storefront decor, I am confident that my proven excellence in results-driven sales strategies would positively impact the movement of products at Decor 101. 

• This summary statement is customized and unique, including specific skills and quantifiable metrics to support their claims; this candidate is a top choice for an interview.

Know what to include in your job experience section

When writing your sales resume, you may be tempted to include every job you’ve had since you were 16. Though this may be an appropriate choice if you have limited job experience, we recommend including two to four highly relevant jobs on your sales resume if you have more experience. 

Write your work experience bullet points purposefully

When you write your work experience section, remember that space is crucial. To take up less room, use bullet points to break up chunks of text. Start each bullet point with an action verb, such as “oversaw” or “championed,” to drive your value (and cut filler).

Using action verbs will also lay the foundation for using active (rather than passive) voice. For example, a passive sentence like “The store was closed by the sales team” sounds weak and boring. Active voice gives agency to the subject and shortens the statement: “The sales team closed the store.” 

Avoid personal pronouns when writing about your experience, such as “I” or “we.” Ending punctuation is up to you—just be consistent. (Avoid having periods at the end of all your bullet points except for one, for example).

Finally, keep your verb tense in the past, and make sure it’s consistent.

Good bullet points can look like any of these examples:

• Executed an outbound calling strategy to warm leads, leading to a close rate of 16%, which exceeded targets by 50%
• Implemented and expanded the use of Salesforce, saving over 18 hours of weekly manual reporting time by sales staff
• Led initiatives for prospective home buyers to improve brand awareness and increase inbound customer interest, resulting in a $275,000+ increase in incremental revenue

These bullet points are successful because they start with action words, maintain an active voice, avoid personal pronouns, and are consistent with punctuation and tenses. 

Getting these things correct is tricky, but you can return to this guide anytime to review these tips!

Use numbers to your advantage

You may have noticed that all the bullet point examples we included contain numbers. Metrics are essential for any resume, but especially your sales resume. Words tell hiring managers you’re good at your job, but numbers show undeniable value. Include quantified metrics within at least 50 percent of your bullet points. 

Here’s how:

• Performance relative to targets:  Have you ever or do you consistently outperform sales targets? By what percentage do you exceed targets on average? 
• Improvements per customer:  Do your customers have higher purchase totals than others? Are they making more repeat purchases than customers helped by other sales associates? What’s your close rate? 
• Efficiency standards:  How many customers do you help on average, per hour, day, or week? How long does it typically take you to make a sale? How many seconds does it take you to greet customers? 
• Customer relations:  How many customers have reviewed you positively on customer surveys? Have any customers mentioned you by name in positive reviews?

It helps to see these tips in practice, so here are some examples: 

• Improved the shopper-to-customer conversion rate of the store by 6% by prioritizing immediate customer service of inbound customers
• Responded to customer questions with a detailed understanding of products, resulting in a customer satisfaction rating of 96%
• Recognized as a Top 5% Salesperson in the most heavily trafficked Kay’s store in Maine 
• Exceeded annual membership targets by 23% by encouraging a compassionate, customer-centered approach

Select appropriate sales skills for your resume

The skills section is one of the shortest sections on your resume and one of the most mysterious. Unfortunately, the ATS plays a big part in this section since it scans your resume for pre-selected keywords.

Not enough keywords? Not the right keywords? ATS wins, 1 to 0. 

We’re here to shed light on this mystery using a simple trick. When writing your skills, choose those mentioned in the  sales job description . Of course, don’t include every skill they list, but use the job description to guide your strengths.

Ideally, include a mix of both hard and soft skills for a total of six to 10 skills. Hard skills are easier to measure, so we recommend listing mostly hard skills. However, soft skills, such as “organization” and “customer service,” are critical in a sales role, so include a few that match your abilities. 

Let’s put this trick into practice! Here’s an excerpt from a sales job description: 

Seeking qualified sales associates! Our ideal candidate thrives in a fast-paced work environment and can maintain a positive, upbeat attitude with co-workers and customers under stressful situations. Must utilize standard software to track and follow up with leads. Should be charismatic, comfortable with public speaking, and have a solid ability to memorize merchandise details and answer complex customer questions. We serve a predominantly Hispanic population, so Spanish speakers, please apply! 

From this job description, we can create a list of skills that would be particularly appropriate for this job position: 

• Salesforce and HubSpot CRM
• Bilingual (Native English, Fluent Spanish) 
• Customer relations
• Interpersonal communication
• Product knowledge 
• Sales demos and pitches
• Time management 

 No matter the job you’re applying for, you’re likely to see some of these skills: 

• Cold-prospecting 
• Negotiation
• Work stream management
• Trend forecasting
• Traditional lead-generation
• Presentations 

Education, certs, interests, and hobbies

In sales, employers typically only require a high school diploma or equivalent. However, specific educational requirements will vary widely in such a large field. Some employers will seek applicants with a bachelor’s degree in business or even an MBA. 

So in your sales resume, list your highest level of education. If you have a graduate degree, you can include both it and your undergrad degree.

If you have any certifications or additional training, such as software certification for a particular type of CRM, you can include that, too, although it isn’t required.

Typically, sales professionals don’t include an optional  interests and hobbies section on their resumes , but there are a few circumstances where it may be appropriate: 

• Hobbies can demonstrate that you’re the type of person a potential customer might enjoy chatting with, which is a bonus for employers.
• Use projects, like volunteering or academic extracurriculars, in place of work experience if you’re light on jobs. 

Here’s an example of what projects could look like on your sales resume:

Tailor your sales resume to the job description

Remember to customize your resume  every time  you apply for a job. Tailoring your resume to the job description is the best way to land an interview quickly.

Start by reworking your resume objective or summary statement (if you have one). Then adjust your skills section to include skills relevant to the role. Finally, adjust your job description bullet points to include relevant qualifications. 

For instance, if a job description mentions they’re looking for a sales representative who can begin giving presentations on day one, emphasize your comfort in public speaking roles. Highlight your previous presentation experience, and perhaps de-emphasize the data analysis skillset that is less relevant to this job. 

Pro tip:  You can keep a master list of bullet points for each job title in a separate document . Write down as many skills and responsibilities as you can for every job title, and organize them based on their emphasis (time management, customer relations, data analysis, etc.). Then you can pull from this document to create fully-customized resumes quickly. 

Edit and polish your sales resume

When finished  writing your resume , it’s tempting to submit it immediately, but it’s best to take a step away first. Give your eyes and mind a rest for a day, and send your resume to trusted family and friends for review. Then you can adjust your content and  check your resume  for errors before you submit; that way, you don’t miss the little details you may have inadvertently overlooked!

Ready for the Next Step?

The first step to having an interview-ready, professional sales resume is to take the time to research and prepare. Congratulations on helping out your future self by using our guide! 

Our easy-to-use  resume builder  will allow you to build your resume from the ground up with perfect formatting, so you can save serious time and focus on your next sales job. If you’re ready to find out how your resume stacks up, use our  resume checker  to give you AI-powered suggestions to polish your resume to perfection. 

We know that wherever you get hired, you’ll be helping customers and growing revenue in no time!

Land your next job with our AI-powered, user-friendly tool.

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Sales Associate Resume Samples

Working at retail stores, the Sales Associates greet customers and assist them in purchasing products of the store. To execute this job role, the Sales Associate Resume emphasizes on execution of day-to-day tasks such as – welcoming and greeting customers on arrival, providing direct assistance to customers, attending to the customers unique shopping needs, promoting current sales , processing sales, handling customer complaints, processing newly received shipments, organizing and replenishing stock , informing customer about product details like specifications, cost and operations; and executing all other department work as assigned.

Skills and qualifications commonly depicted on successful resumes include – proven work experience, familiarity with POS systems, fantastic customer service skills, time flexibility, and physical strength to move or lift heavy items. Sales Associates do not need more than a high school diploma or GED; however, a good level of work experience counts.

• Resume Samples
• Sales Associate

Sales Associate Resume

Summary : 8+ years of experience as a Sales Associate. Diligent, detail-oriented, knowledgeable of all office functions, with a solid background in the healthcare field. Excels at multi-tasking in a fast passed environment, completing projects within a timely manner and being organized. Superior with telephone, customer service, computer skills, and people interactions.

Skills : Internet Proficient, Type 60+ Words Per Minute, Self-motivated, Strong Work Ethic, Very Organized, Clean, Reliable, and Outgoing.

Description :

• Greeting customers and provide an enjoyable shopping experience for all customers.
• Adhering to the execution of established safety, security, quality and store operations policies, procedures, and practices.
• Ensuring the proper execution of all assigned store level marketing programs.
• Completing all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc. ).
• Replenishing products and supplies to ensure in-stock conditions at all times.
• Communicating with the management team regarding customer requests and vendor-related concerns.
• Operating the cash register, scan items, bag merchandise and make/provide change for purchases.
• Complying with federal and state laws by requesting personal identification from customers who are purchasing tobacco.
• Inspecting all food items in the deli to ensure the proper temperature and freshness.
• Checking the computer for orders and begin filling by making food according to customer specifications and requests in a timely manner.

Administrative/Sales Associate Resume

Summary : 15+ years of experience as a Sales Associate. Honest, trustworthy, loyal, dedicated, hard worker Good team player with excellent organizational and leadership skills Multi-task at a fast pace with a positive attitude.

Skills : Organizational, Strong Customer Relations, Computer, Telephone Answering, Word Processing, and Typing, Use Of Cash Register, and Calculator.

• Providing product knowledge to customers through the features, values, and benefits of each product.
• Receiving and displaying product shipments on store retail shelves within twenty-four hours of delivery.
• Working with fellow associates to maintain that asset protection standards are met all the time.
• Cashier: completing sales transactions, applying discounts and scanning coupons, answering questions about products and services, and price-checking items as needed.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; operating a cash register.
• Entering price changes by referring to price sheets and special sale bulletins.
• Collecting payments by accepting cash, check, or charge payments from customers; making the change for cash customers.
• Verifying credit acceptance by reviewing and recording the driver's license number; operating a credit card authorization system.
• Maintaining checkout operations by following policies and procedures; reporting needed changes.
• Maintaining a safe and clean working environment by complying with procedures, rules, and regulations.

Jr. Sales Associate Resume

Objective : One year of experience as a Sales Associate. I am a hard working associate who drives high sales in both slow and busy shifts. I am eager and easily adaptable with a background in retail and fast food. I can also maintain an orderly and neat store floor at all times.

Skills : Microsoft Office, Microsoft Word, Quickbooks, Microsoft Powerpoint, Customer Service, Cashier, and Strong Work Ethic.

• Offered product samples, answered questions and helped customers find items.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Weighed, packaged and labeled meat and seafood products, following proper dating procedures.
• Cleaned grocery shelves, storage area, and work areas and kept floors free of spills, water, and hazardous debris.
• Monitored temperature of cases, shelves and storage areas and reported failures to the manager.
• Followed proper standards for product freshness, food safety, weights and measures, refrigeration, and sanitation.
• Developed knowledge about products and sales items to answer shoppers' questions.
• Cleaned meat aisles, storage areas, and work areas following all health and safety guidelines.
• Demonstrated integrity and honesty while interacting with guests, team members, and managers.
• Prioritize cashiering over sales floor tasks - open new registers to minimize wait time.

Sales Associate II Resume

Summary : 7 years of experience as a Sales Associate. I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth.

Skills : Public Speaking Ability, Critical Thinking, PowerPoint Knowledge, Microsoft Office, Quick Learner, Resourceful, Adaptable, Companionship, and Emotional Support, Compassionate, Attention To Detail, Team Building, HIPAA Compliance, and Medical Terminology.

• Effectively and efficiently multitasked different responsibilities while also giving the customers pleasing shopping experience.
• Helped customers with questions, problems, and complaints in person and via telephone.
• Developed positive customer relationships through friendly greetings and excellent service.
• Operated a cash register for cash, check and credit card transactions with accuracy.
• Stocked and replenished merchandise according to store merchandising layouts.
• Cleaned and organized the store, including the checkout desk and displays.
• Handled all customer relations issues in a gracious manner and in accordance with company policies.
• Used time efficiently when not serving customers, including folding clothes and cleaning outfitting rooms.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Interact and assist customers during sale and merchandise return transactions.

Inventory Specialist/Sales Associate Resume

Headline : 5+ years of experience as a Sales Associate. Looking for any sales position, Receptionist/Office Clerk Business Coordinator Warehouse.

Skills : Sales, Computer, Typing 65 WPM, Goal Oriented, Competitive, Data Entry, Computer, Microsoft Office, Work Well Under Pressure, and Communication.

• Calling customers weekly to follow-up and inform them of upcoming sales and events, call customers when their repair comes in.
• Cleaning customers jewelry and care for them accordingly, send in repairs if needed (part of standards).
• Putting myself at a 110% in sales (100% standard) and 140% in add-ons (selling more than one piece of jewelry at a time- 60% standard) skills used exceptional sales skills, loss prevention training and multiple sales training courses in California.
• Personally assisting customers with finding the right product to meet their needs.
• Creating an inviting atmosphere both in the store and in customers' homes.
• Everything from the megs on the wall to decorating the store we all did collectively.
• Quickly gaining and retaining extensive knowledge of the merchandise was necessary to be advise customers.

Assistant Sales Associate Resume

Summary : 10+ years of experience as a Sales Associate. I am a quick learner, organized, good communication skills, efficient, and detailed oriented. I am self-motivated and multitasked. I work well with others or independently and enjoy working with the community. Willing to learn and exceed my knowledge in any position.

Skills : Fluent In Both English and Spanish, Inventory Merchandising, Data Entry, Finance Handling, Master Certified Sales, Customer Service, and Typing.

• Selling the products and services to achieve monthly revenue and sales quotas in video, data, phone and intelligent home through a proactive consultative needs analysis with new and existing customers including the development of client-centric product solutions.
• Attempt to sell on every call regardless of the customer's initial reason for calling, such as billing calls, service calls, and complaint calls.
• Enhancing the customer experience by speaking with customers by telephone to provide information about products or services, enter orders, transfer services or escalate complaints.
• Serving as expert and educator to customers on all the products, services, and packages along with competitor's offerings.
• Navigating and using various databases and applications to accurately and quickly capture, maintain and retrieve records of customer transactions, inquiries, complaints, or comments, as well as actions taken.
• Maintaining call and data entry accuracy levels that meet department expectations.
• Following the policies and procedures to accomplish all responsibilities and maintain the confidentiality of customer information, including both personal and financial information.
• Opening and closing the store, including counting the cash, opening and closing cash registers and creating staff assignments.
• Informing customers about sales and promotions in a friendly and engaging manner.
• Key holder delivering excellent customer service by greeting and assisting each customer.

Objective : One year of experience as a Sales Associate. Customer focused with diverse industry experience including non-profit, retails and construction. Able to handle a high volume of customer calls in a fast paced environment, with minimum supervision, while maintaining an emphasis on the highest quality of consumer service.

Skills : Goal Oriented, Competitive, Data Entry, Computer, Microsoft Office, Work Well Under Pressure, and Communication.

• Monitor store activities and ensure a neat and clean store at night to greet all customer next morning and processes all freight and arrange all merchandise.
• Gather all shopping carts and follow all pallet jack as per safety procedures.
• Manage all lifting of goods efficiently and maintain the store floor at all times and ensure cleanliness in the same.
• Analyze the sales floor at night every day and ensure replenishment of all goods as per requirement.
• Coordinate with coworkers and various departments and identify and report any discrepancies and prepare reports to be submitted to the manager.
• Organize all store shelves and maintain the cleanliness of all storeroom at all times.
• Manage all merchandise and ensure appropriate tags and labels to it and maintain the count of inventory levels at all items to maintain records of store goods.
• Assist customers with knowledge of sales and promotions assist in closing cash registers.
• Described merchandise and explain use, operation, and care of merchandise to customers.
• Responsible for front-end procedures including money-handling, ensuring excellent customer service.

Retail Sales Associate/Cashier Resume

Objective : Experienced Sales Associate bringing enthusiasm, dedication, and excellent work ethic since last 3 years. Proactive team player with experience in handling the demands of a high volume setting.

Skills : Inventory Management, Adaptability, Organization, and Planning, Attention To Detail, Cashier Experience, Customer Service, and Typing.

• Operating a cash register for cash, check and credit card transactions - stocked and replenished merchandise according to store merchandising layouts.
• Cleaning and organizing the store, including the checkout desk and displays.
• Training to complete all point of sale opening and closing procedures, including counting the contents of the cash register.
• Resolving all customer complaints in a professional manner while prioritizing customer satisfaction.
• Assisting in training new sales associates - fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Answering customer telephone calls promptly and in an appropriate manner.
• Determining customer needs by asking relevant questions and listening actively to the responses.
• Processing customer transactions including sales, returns, and exchanges using the point of sale system.
• Administering performance standards for a credit application, feedback, recaps, and store to home purchases.
• Preparing a detailed budget plan using cost/benefit analysis to increase profit margins.

Sales Associate/Sales Auditor Resume

Summary : Seeking to be an active employee who dispenses and accommodates to the Mission, Vision, and Values of a company. I adequately devote interaction on a professional level with other employees furthermore implementing excellent performance, translating my experiences, knowledge, and the abilities into values for the organization.

Skills : Excellent Leadership, Organizational, Administrative, Multitasking, Communication, Problem Solving, Sufficient With Groups and/or Solitary, Information Gathering, and Active Listening.

• Collectively and entireties encompass departments throughout the whole store provides exceptional consumer proficiency entirely to customers that walk into home depot.
• Tasking with building projects that benefit the store and/or an essential customer.
• Responsible for offloading store products with a forklift, reach truck or an order picker.
• As a result, transporting inside and securing products in a legitimate location promptly.
• Frequently operating the lumber saw regularly to accommodate customers in addition to specific sizes of lumber that has been obtained.
• Extremely and considerably knowledgeable of the entire environment resulting in delightful customers.
• Monitoring monies in registers assuring adequate change from open to close.
• Answering questions about pricing, sales, coupons, and availability of products.
• Coordinating with associates from other locations to provide customer support.
• Operating cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.

Headline : 5+ years of experience as a Sales Associate. A highly motivated and involved student at the University of Delaware majoring in Fashion Merchandising with a minor in Business Administration. I am currently participating in the University of Delaware's Visiting Student Program, which is a cooperative arrangement the Fashion Institute of Technology (FIT) in New York City that permits students to attend FIT for one year while continuing their degree at the University of Delaware.

Skills : Excel, Microsoft Word, Powerpoint, Speaking, Access, Customer Targeting, Excellent People, Problem-Solving, Inventory Management, and Cash Register Operations.

• Creating an engaging shopping experience for our customers by initiating conversations and interacting with them in an authentic, personalized way.
• Sharing advice with customers on current trends, our products, and new promotions; suggest alternative products, complementary pieces, and styling ideas based on the customer's personal style and interests.
• Collaborating with management and peers by sharing ideas in a positive and respectful manner.
• Maintaining visual and display standards and ensure the selling floor is well-stocked.
• Assisting with the opening and closing procedures for the store; use cash register and inventory control system.
• Ensuring the company's policies and procedures are followed for inventory control, safety standards, etc.
• Daily interaction and my degree of customer service gained customers who trusted my advice and services.
• Working with manufacturers to ensure backorders are received in a timely manner.
• Increasing product line by searching for new manufacturers, suppliers, and wholesalers.
• Creating mass promotional emails using tools such as campaigner and photoshop.

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