literature review on online travel industry

Online Travel Purchasing: A Literature Review. November 2013. Journal of Travel & Tourism Marketing 30 (8):755-785. DOI: 10.1080/10548408.2013.835227. Authors: Suzanne Amaro. Polytechnic Institute ...

This study conducts a literature review and thematically synthesizes 71 OTC articles published from 2002 to 2020, primarily from the leading hospitality and tourism journals. The findings reveal four topical clusters with several topics from the existing literature and further analyze the main variables and theories used in each cluster.

Online travel reviews are shared by individuals who have experienced and consumed tourism products and services. Consumers' perceptions, evaluations, and experiences towards any product or service ...

Online travel reviews play a vital role in the formation of a destination image. However, the mechanism of how that happens is still relatively unknown. Drawing on the elaboration likelihood model and the cognitive-affective-conative model of destination image, this study aims to explore the impact of specific travel review attributes on ...

Abstract. Humanizing the tourism experience with virtual and augmented reality has gained traction, but fragmented literature delimits the holistic view. Present study bridges this knowledge gap through a comprehensive review of 1652 articles published between 2000-2021. The present study is an integrative review that encapsulates quantitative ...

This paper aims to synthesise literature and identify major themes that support a more systematic understanding of the relationship between online shopping and travel. We present a review of empirical studies from 1990 to early 2020, focusing on five travel outcomes that are important to transportation modelling and management practice, namely ...

2. Literature Review Most previous research studies concerning online travel reviews and their credibility, focused mainly on the characteristics of online review messages and structure [12-15] and the message source [14,16-19]. However, the relevant literature mainly looks at these

Online travel purchasing: A literature review. ABSTRACT Over the past two decades, there has been an increasing focus on the development of Information and Communication Technologies (ICTs), as well as the impact that they have had on the tourism industry and on travelers' behaviors. However, research on what drives consumers to purchase ...

Online reviews have become a fundamental element in searching for and buying a tourism service. In particular, in the phase of post-pandemic caused by the COVID-19, social media are important channels of inspiration of dreams and encouragement to begin envisioning future trips. However, the growing trend of fake reviews is becoming a big issue for consumers. This study proposes and empirically ...

forms are online user or consumer reviews and ratings. In the field of travel, tourism, and hospitality, social media is an important source. of online information for travelers and a means to ...

Admittedly, the tourism literature evidences that travelers usually rely on multiple information channels, both online and offline, for distribution and promotion, depending on their travel planning process (Bieger & Laesser, 2004; Katsoni, 2014, 2017) and on travelers' behavior to consume tourism products (Katsoni, 2015).According to Xiang (), the development of knowledge in the field of ...

Tourism is the world's largest civilian industry (Dixit et al. 2005; Hitchcock 2009), and in recent years, tourism has boomed into an attention-grabbing industry across the world for the noteworthy role it plays in promoting trade, stimulating consumption, and enhancing international communication (Qian et al. 2018).Logistics have played a vital role in connecting cities, countries, and ...

Given the importance of online travel shopping, it is fundamental to examine which factors influence consumers to purchase online (Brown, Muchira, & Gottlieb, 2007; Kah, Vogt, & Mackay, 2008). Notwithstanding the growing body of literature in this field, the existent research is fragmented and has contradictory results.

ABSTRACT This study conducts a literature review and thematically synthesizes 71 OTC articles published from 2002 to 2020, primarily from the leading hospitality and tourism journals. The findings reveal four topical clusters with several topics from the existing literature and further analyze the main variables and theories used in each cluster. It also presents a comprehensive knowledge of ...

To this end, a systematic literature review was conducted in the Scopus and Web of Science databases, which gathered 167 studies published between 1997 and 2023, representing the final sample analysed in this review. ... Greek tourism industry and Online Travel Agencies. European Journal of Tourism Research 30: 1-17. Google Scholar. Król K ...

However, research on what drives consumers to purchase travel online has typically been fragmented. In order to better understand consumers' behavior toward online travel purchasing, this article offers a review of articles that were published in leading tourism and hospitality journals, the ENTER proceedings, and several articles from other ...

Literature review Online travel agencies, crisis management and the recovery of tourist activity in health crises situations The tourism industry is inherently vulnerable to disaster and external crises, from natural to anthropogenic incidents ( Ritchie, 2004 ).

The conceptual framework of factors affecting customer online buying decisions - including customers' attitudes, quality of web site design, customer satisfaction, and customer trust - is developed by examining the theoretical foundation for each online purchase intention of travel product. The theoretical foundations and literature review ...

Most of the travel booking are nowadays done at OTAs (online travel agencies) by using their websites and applications. It has been continuously eliminating the concept of traditional booking ...

The online review has been especially posted by a well-known online travel community (e.g., Trip Advisor) would be a higher booking intention result (L. Casalóa et al., Citation 2015). Thus, as part of the decision-making phase of choice selections, prospective customers could come to the prior purchasers' zone to get information before ...

In the rapidly evolving landscape of financial technology (FinTech), big data stands as a cornerstone, driving significant transformations. This study delves into the pivotal role of big data in FinTech and its implications for financial inclusion. Employing a comprehensive literature review methodology, we analyze diverse sources including academic journals, industry reports, and online articles.

Hence, online travel industry competition has also increased following the growth of the e-commerce market (Nusair & Kandampully, ... This paper is organized, as follows: section 2 begins with a review of the literature on the demographic characteristics of the travel website customers used as a study sample; section 3 outlines the research ...