english application letter phrases

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English | Phrases - Application | Motivational Cover Letter

Motivational cover letter - opening, motivational cover letter - reasoning, motivational cover letter - skills, motivational cover letter - closing, social login.

Cover Letter Phrases. How to Start a Cover Letter?

This article contains useful cover letter phrases in English for your job application. Here you can learn: how to start a cover letter, to describe the reasons for applying, to write about your skills, and how to close a cover letter.

Table of Contents

Cover letter phrases. How to Start a Cover Letter.

Start a cover letter phrases.

• I noticed with interest your advertisement for …
• I am writing in response to your advertisement posted on…
• I am very interested in applying for the position of …
• I am applying for the position of ….., which was advertised in …..
• I was interested to see your advertisement for …
• I was referred to you by …./name/, who informed me of a …./position/
• I have pleasure in applying for the advertised position, as …
• Please accept this letter as my application for the position of…

Cover Letter Phrases: Reasons for Applying for a Job

• I would be well suited to the position because …
• My professional skills appear to be well suited to your company’s requirements.
• I have a lively interest in … and would appreciate the opportunity to work with you.
• As you can see from my enclosed résumé, my experience and qualifications match this position’s requirements.
• My strengths are …
• I believe the combination of my education and experiences have prepared me…
• It is a challenging position for which I believe I am well qualified.
• This position represents an opportunity to continue my committed career path…

Write about Your Skills

• I have a working knowledge of …
• I believe I possess the right combination of …
• I am an experienced user of …
• My professional experiences are supplemented by…
• My interest and knowledge in this area was further enhanced by…
• My particular area of effectiveness is…
• I have an excellent command of …

Close Cover Letter Phrases

• I would appreciate the chance to meet with you to discuss …
• I look forward to our meeting.
• If you are interested, please contact me at …
• I am eager to talk with you about the contribution I could make to your firm.
• I would welcome the opportunity to discuss these and other qualifications with you.
• Thanking you most sincerely for your time and consideration.
• I would welcome the opportunity to discuss further details of the position with you personally.
• Thank you for considering me for this very important position.
• I look forward with enthusiasm to an opportunity for an interview.

See also job interview answers and job interview phrases to avoid .

Marin Valchev, PMP is an IT Project Manager with more than 10 years of experience. He implements cutting-edge technology in a wide-range of Financial and TELCO companies in Europe, Asia, and Africa. Marin shares his knowledge of software, analysis, project management and other business areas.

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British Council India

How to write the perfect cover letter, by miraclyn rubavathi, 19 october 2021 - 5:30pm.

What is a cover letter?

A cover letter also referred to as a covering letter or an application letter is an important document most organisations ask for along with a job application. It helps boost your resume which by itself might not be sufficient for a recruiter to get to know you. 

Although not all recruiters demand a cover letter, including a cover letter along with your resume is good practice, as many recruiters go through cover letters to shortlist candidates for the interview. A well-written cover letter can create a good first impression and make you stand out from other applicants.

What is difference between a cover letter and a resume?

Your resume is not your cover letter. Consider a resume like a menu in a restaurant. A menu provides a list of all the items available in the restaurant. Similarly, a resume is a list of your work-related skill sets and experience. A resume focuses on facts like your educational qualifications, work experience, skills, achievements, etc. However, a cover letter focuses on the job that you’re applying for and how you fit in that role. It is a chance for you to explain to the recruiters how you can use your professional skills and experience to excel in the new role that you’re applying for. 

What is the purpose of a cover letter?

Not only does a cover letter give more insights about you to the hiring manager but it is also a vital element in getting you the interview. Most job seekers spend a lot of time perfecting their resume but don’t put so much thought into writing a proper cover letter.  It’s important that the cover letter includes information about why you are suitable for that specific role, which helps show the recruiter that you have put some thought into the job application. 

What should be included in a cover letter?

There are several key components in a cover letter, mentioned below. It may seem like a very time-consuming process to write a cover letter but it is essential and your letter must be specific to every job that you apply for, as it shows how serious you are about the job you’re applying for. 

• Name, address, contact information and date
• Opening statement
• Your knowledge of the company and the position you’re applying for and your interest in working for this particular company
• Your background
• Your professional skills and experience that matches the job description along with examples
• Highlighting why you’re the right fit for the job

Here’s a sample cover letter.

How should you write a cover letter?

Writing a cover letter only involves a few simple steps. If you know how to write them yourself, you can showcase your unique skills and experience to the recruiter which increases your chances of you getting hired. 

A cover letter, like all other formal documents, has three parts, a beginning, a middle and an end. Let’s look at what goes into each of these parts and what kind of phrases to use when writing one.

In the past, cover letters were sent through post or submitted in person. Hence, they included addresses. However, nowadays as cover letters are submitted through an online job portal or via emails, physical addresses are no longer necessary. So, you can skip the address if you are sending your letter electronically.

Starting to write a cover letter can be very intimidating especially if you’ve never done it before. All you need to do is try and be authentic and original. Here are some tips on what to say, how to say and how not to say it in your cover letter along with example phrases:

Nowadays, companies are not just looking for people with skills, they also want someone whose values align with theirs. You can bring in your personality to the letter by talking about your passion, beliefs, values, and ethics. It’s also a great opportunity to show them how hiring you would be mutually beneficial for both parties. 

Do your research by going through the job description, roles and responsibilities, code of conduct and any other information you can get hold of about the organisation, either from their website, mutual friends who work there or by checking with the HR manager.

You can also use bullet points or numbers in this section to highlight your achievements.

The end or the closing consists of three parts: call-to-action, thanking the reader, and signing off. The end is also an important part of the cover letter as sometimes inappropriate endings can throw people off. Make sure you’re polite and respectful even when you end your letter.

How long should your cover letter be?

Ideally a cover letter is a one-page document. You don’t need to write pages about all your skills and experience, as these details are already in your resume. So, don’t write an essay; keep it short, organise it into paragraphs and highlight how you are the best candidate for the job. 

Things to check before sending your letter

Remember, your cover letter is a fairly formal document. So, don’t use informal words, phrases, expressions or contractions like I’m, I’ve. Instead, use the full form: I am, I have. However, some companies are fine with semi-formal or neutral style and if you are sure, you can shift your tone to adapt to the organisation’s style. However, you shouldn’t write very informally. 

• Errors Spelling errors, grammatical errors and typographical errors don’t make a good first impression. If you’re careless in your writing, there's a good chance that your hiring manager will think you do not have good communication skills or you make mistakes often. It also shows that you didn't proofread your document, which in turn shows how little of an effort you’ve put into writing and sending the letter. So, do proofread before sending your letter. It might be hard for us to proofread our own writing; we might miss out on checking or editing important details. Hence, it’s also good to use online tools or have a friend read it for you.

Dos and Don’ts

Let’s quickly recap a few important things to do and not to do in a cover letter.

It’s your turn

Yes, now it’s your turn to write your own cover letter. If you’re a job seeker, this is a good time to start practising writing cover letters by yourself. Even if you aren’t looking for a job at the moment, you can think of your dream job you and draft a letter for it. It will help you understand the position better, realise where you stand and help you improve your writing skills.

• Learn how to write a cover letter or email to respond to a job advert.
• For School students applying for an internship or voluntary work - Easy tips from British Council Teens to write a cover letter.

Useful words and phrases for applications

It’s easy to repeat words and phrases when writing about your skills and experience, so here are some suggestions to help you avoid repetition and add a sense of action and positivity to your application.

As well as effective words to help describe yourself, below are lists of active words grouped together under their basic meaning:

Describing your personality

Customer-focused

Experienced

Goal-oriented

Hard-working

Resourceful

Trustworthy

What you did

Administered

Communicated

Co-ordinated

Demonstrated

Distributed

Ensured 

Facilitated

Participated

Performed 

Represented 

Specialised

Unsupervised

Volunteered

Constructed

Established

Implemented

Changed / Fixed

Determined (an issue)

Streamlined

Strengthened

Transformed

Recommended

Useful phrases

Demonstrated skills in...               

Proven track record in...

Extensive academic / practical background in...  

Experienced in all facets / phases / aspects of...

Accurately checked...    

Experience involved / included...

Knowledge of... / experienced as...          

Successful in / at developing...

Extensive training / involvement in...      

Reported to senior management when...

Constant interaction with...

Disseminated results of analysis...

Provided technical assistance to...            

Professionally handled...

Worked closely with...   

Familiar with...

Efficiently organised...   

Supported customers and colleagues with...

Planned and managed...              

Researching, assessing and synthesising...

Initiated financial savings by...   

Promoted to…

More resources

• You can find even more effective words on Build My Career's  Power Verbs Generator: Power Verbs Generator student link  / Power Verbs Generator graduate link
• Advice and examples  from jobs.ac.uk
• What words should I use on my CV? from reed.co.uk

Further help

If you are still unsure about the best way to phrase your application, don't worry - we're here to help! Arrange an appointment with a career consultant for professional advice.

Useful Phrases and Vocabulary for Writing Letters in English

By: Author Sophia

Posted on Last updated: October 26, 2023

Sharing is caring!

Below is the list of useful phrases and vocabulary for writing letters in English in a formal and informal way.

Useful Phrases for Writing Letters

Writing a formal letter.

• We are writing you with reference to (the above order).
• With reference to your advertisement/letter of 10 March……
• We are pleased to have your inquiry of 25 of July….
• We acknowledge the receipt of your letter dated 12 April …..
• With reference to your letter inquiring about…
• With reference to our telephone conversation yesterday (about…),…
• We wish to remind you that…..
• I am writing this letter to request the cancellation of……..
• I am writing this letter to complain in the strongest terms about the poor service that I have received from your company.
• Please advise us as soon as the…….
• Please open a ………….in favour of (name of the company)……….
• Payment can be made on any basis acceptable to you.
• Could you please supply us with information about the company’s standing.
• We have been informed (by one of our clients) that……….
• We regret to inform you, (however,) that….
• Please accept our apologies for the inconvenience caused.
• We must insist on…
• Please note that the closing date/deadline for the ……… is 30 September, so will you please complete the attached forms and return them as soon as possible.
• Any information you supply will be treated confidentially.
• May we remind you that your statement is still outstanding.
• Will you kindly balance your account promptly.
• We are puzzled to have had no remittance from you.
• You already have an overdraft of….
• Please give the matter your immediate attention.
• We will be left with no alternative but to (take legal action)… unless payment is received within the next seven days.
• Our circumstances do not allow us to wait/to go on waiting any longer.
• Please look into the matter.
• We were dissatisfied to find that….
• We shall have to terminate the contract.
• On examination we have found…
• We greatly appreciated your patience in this matter.

Enclosures and attachment

• We would be grateful if you could forward/send any further information (you may have) about…. (products and terms of payment/this case)
• We will be pleased to supply any further information you require.
• We are sending the herewith the……
• We look forward to doing business to our mutual advantage.
• We would like to make a decision on this as soon as possible.
• In the meantime, we suggest that you call the ………
• We hope to meet your requirements.
• Please send us by return the terms and conditions on …………..
• For purposes of quick contact a reply by telephone would be appreciated.
• We look forward to the opportunity of being at your service.
• Could you please let us know in your earliest convenience whether the above terms and conditions are acceptable for you.
• We hope that the matter will be settled to our mutual satisfaction.
• We very much hope that you will be able to…..
• I would be grateful if you could spare me a few minutes.
• As our demand/request/issue is very urgent, a quick answer would be appreciated.
• Would you (also forward details of charges)………. at your earliest convenience?
• I should/would be pleased if you could send me …….
• We trust/hope you will find this condition acceptable.
• If there is any other information you need, please do not hesitate to contact us at the above e-mail address.
• Thanking you in advance.
• I would be most grateful if you would reply as soon as possible so that this matter can be resolved to everyone’s satisfaction.
• Please find enclosed….
• I am enclosing…….
• Please find attached….

Writing Business Letter

If writing a business letter in English takes you much longer than in your own language, here are a few guidelines that you may find helpful.

Plan before you write.

• Look up the words you need before you start.
• Note the points you want to make, and order them into logical paragraphs.

Write as you would speak in a business conversation. The tone should be friendly and polite.

• Make sure you check the gender of the addressee (the recipient), as well as the correct spelling of the person’s name and title.
• Use Ms. for women and Mr. for men. You can use Mrs. for a women if you are 100% sure that she is married.

To avoid any confusion, write the month instead of using numbers (e.g. January 15th, 2011, or 15 January 2011)

Be concise and clear.

The easier it is to read a letter, the better.

• Keep sentences and paragraphs short and simple.
• Use straightforward vocabulary to avoid any misunderstanding.
• Ask direct questions.
• Rewrite any sentence that does not seem perfectly clear.
• If the recipient is not a native English-speaker, it is preferable to avoid words and expressions
• that are too technical or complicated.

Remember this word order principle  :

Who  –  Does  –  What  –  How  –  Where  –  When

(Subject – Verb – Object – Manner – Place – Time)

• Mr. Brown will travel by plane to London on Monday, June 5th.
• A technician will install the equipment in your office on Tuesday morning.
• I will confirm the transport arrangements as soon as possible.

Avoid old-fashioned words

Although they are used in legal documents and contracts, words like ‘herewith’, ‘hereby’, ‘herein’, ‘aforementioned’, etc are rarely used in letters .  The following style of sentence is preferable: “You will find more information on our products in the enclosed brochure.”

Writing Letter about Employment

Here are a few Useful Phrases for letter about Employment.

The standard opening for formal correspondence is Dear.

• Dear Sir or Madam

Useful phrases:

• I am writing in response to your advertisement in [publication]
• I am writing to apply for the post of
• Thank you for your letter of [date] offering me the post of
• I am delighted to accept the position of [job title]
• I look forward to starting work with you
• Thank you for considering this application
• I should be pleased to attend an interview
• Please do not hesitate to contact me on the above number if you should require further information
• I look forward to hearing from you

If you know the name of the person use:   Yours sincerely

If you don’t know the name of the person use:  Y ours faithfully

Useful Phrases for Personal and Social Correspondence

Here are a few Useful Phrases for Personal and Social Correspondence.

The standard opening for personal correspondence is Dear but variations include:

• My dear …
• My dearest …
• Darling …
• Thank you for your letter [inviting, offering, confirming]
• I am very grateful to you for [letting me know, offering, writing]
• It was so kind of you to [write, invite, send]
• Many thanks for [sending, inviting, enclosing]
• I am writing to tell you that
• I am delighted to announce that
• I was delighted to hear that
• I am sorry to inform you that
• I was so sorry to hear that

Closures : For acquaintances and formal situations

• Best wishes.
• With best wishes.
• Kindest regards.

Closures : Affectionate variations for close friends and family

• All my love
• All the best
• Lots of love
• Love from us both
• See you soon
• Once again many thanks
• I look forward to seeing you soon
• With love and best wishes
• With love to you all
• Do give my kindest regards to …

If you know the name of the person use:

• Yours sincerely

If you don’t know the name of the person use:

• Yours faithfully

The Writing Process

Questions to consider while growing your writing:

I. Pre-writing: Time to think

– What do I want to say? – How do I want to say it? – Who will read my writing? – Who can I talk to about my ideas? – Where will I record my ideas?

II. Drafting: Time to write it down

– Are my thoughts organized? – Which ideas do I want to develop? – In what order do I want to say them? – Who can read this and offer suggestions?

III. Revising: Time to improve my writing

– Have I read what I’ve written? – Are my details clear? – Should I add or take out parts? – Have I used the best ideas and words? – Is my writing in a logical order? – What suggestions have others given me?

IV. Editing: Time to make things correct.

– Have I used complete sentences? – Are my spelling, capitalization and punctuation correct? – Have I marked corrections that I need? – Has someone checked my work? – Do I have a corrected copy that I can publish?

V. Publishing: Time to share my writing

– How should I publish this writing? – Should I illustrate and display it? – Should I make it into a book? – Should I read it out loud?

Useful Phrases for Writing Letters | Image

Here is the list of common phrases for writing letters in English with ESL image.

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vinay chaubey

Wednesday 10th of August 2022

well done, these are very useful sentence for letter writing

jafran shaikh

Monday 20th of December 2021

this is useful for all kinds of letter

Monday 18th of January 2021

Great Blog! Thanks for all the tips :)

Monday 11th of January 2021

Hi how are you

Wednesday 11th of November 2020

How to write a formal Letter/Email ? | C1 Advanced (CAE)

FCE, CAE, CPE

Practice tests online.

Writing paper will require a response which is consistently appropriate for the specified target reader , and for example, you can expect to be asked to write different kinds of letters. Moreover, their register and style can be formal or informal .

What is the formal style of writing?

The main characteristics of a formal writing style are:

• A more complex structure. Formal writing often uses longer sentences. In formal writing, you will also see a more structured approach generally, with points clearly introduced, explained and concluded.
• An objective approach.  Main points are usually stated and then supported with arguments. Formal writing is less likely to be emotional in style.
• Writing in the third person.  Formal writing is not a personal writing style. The writer often aims to sound dispassionate about the topic.

Me, myself, I Everybody likes to talk about themselves, but when (for example) you’re reviewing a film, y ou should be talking about the film and not about yourself.

The informal you The way the word you is used in informal speech ‘You should have seen it!’ ‘if you know what I mean’   is not appropriate in formal writing. The word you point a finger at the reader. But the readers are not friends of yours, and you have no right to make assumptions about them.

C1 Advanced (CAE) Formal Letter/Email: Structure

Practice, write & improve, c1 advanced (cae) formal letter/email: writing guide, before you start….

Read the task carefully and then… You need to underline all the content points and consider the following:

• Why are you are writing the letter/email? To correct information, to apply for a job, to complain about something…
• Who is the target reader? You may have to write to the editor of a publication, to a potential employer, to a university administrator…
• Which language/register would be appropriate to reach my goal? Is there enough specific detail in my letter/email to convince the target reader?

  The CAE test does not require you to include dates or addresses in any of your letters, whether formal or informal.

1. Salutation

If you do not know the name of the person you are writing to, use this. It is always advisable to try to find out a name.

Dear Sir or Madam

If you know the name, use the title (Mr, Mrs, Miss or Ms, Dr, etc.) and the surname only. If you are writing to a woman and do not know if she uses Mrs or Miss , you can use Ms , which is for married and single women.

Dear Mr Jenkins

Dear Editor

2. The first paragraph (opening)

The first paragraph of formal letters should include an introduction to the purpose of the letter. The summary of the letter can be found and the intentions which will be displayed through the rest of the letter should be outlined.

Example 1: I am writing in response to the advert I saw in the newspaper seeking people to work as tour guides. I think I would make a very good tour guide and I wish to apply for the job.

Example 2: I am writing about a recent incident in your shop in which I had the misfortune to be involved in. The incident I refer to is when one of your staff stopped me and accused me of shoplifting. 

3. The next paragraphs (main content)

The second and following paragraphs should provide the main information of the letter, and describe the main purpose mentioned in the introductory first paragraph .  Most letters in English are not very long, so keep the information to the essentials and concentrate on organising it in a clear and logical manner rather than expanding too much.

• You should always be polite and respectful. A useful way to achieve it especially in formal letters is to use ‘modal verbs’, i.e., would, could or should.
• It’s important to write simply and clearly . It’s worth noting that you have to avoid using informal language, for instance, avoid contractions (i.e. I’m, it’s, etc.).

Sample paragraph structure:

Paragraph 1: To begin with, I would like to put forward … Paragraph 2: Needless to say, this was …. Paragraph 3: But the thing that impressed me most…

Get Your (CAE) Letter Checked!

4. closing and signing off.

Example call to actions:

Example:1   Thank you for your consideration of my suggestions. I look forward to an opportunity to discuss this matter further. Example 2:  If you require further information, please do not hesitate to ask

Closing and signing off:

Yours faithfully –  use it if you don’t know the name of the recipient. Yours sincerely –  use it if you know the name of the recipient.

Let’s sum it up…

C1 advanced (cae) formal letter/email: example letters, cae example formal letter/email.

You recently had an unpleasant experience when you were shopping in a department store. One of the assistants wrongly accused you of shoplifting. Although you were able to prove that you had paid for the item in question, you received no apology.

Write a letter to the manager of the shop, saying why you are angry and disappointed and asking for some kind of compensation for the way you were treated. Say that you will take further action if you do not receive an official apology.

Model answer

Dear Mr Menton,

I am writing about a recent incident in your shop in which I had the misfortune to be involved in. The incident I refer to is when one of your staff stopped me and accused me of shoplifting in front of about 20 other people. Needless to say, this was an extremely embarrassing situation for me. Thank goodness I had kept the receipt to prove that I had paid for everything on my person at the time, but to be accused of stealing like that in front of all those people – some of whom I knew personally – was very humiliating and degrading. The shop assistant used a very accusatory tone…

But the thing that angered and dismayed me most was not the accusation itself – after all, misunderstandings happen sometimes – but the accuser’s failure to acknowledge his mistake or apologise to me. When I showed him the receipt, he simply walked off mumbling about how ‘shady’ a character I looked. Considering how much embarrassment I was caused, I do not think it was too much to have expected a simple apology either, do you?

Which brings me back to why I am writing; if I cannot get an apology from this assistant, then I would like a formal one from you instead. If an official apology is not forthcoming and I am not compensated in some way – with a shopping voucher for example – then be warned that I will take further steps to ensure that I get justice.

I look forward to hearing from you at the very earliest convenience.

Yours sincerely, Michael Mathers

A student from a business school in an English-speaking country has arranged to spend two months on a work experience programme in your department. Your manager has asked you to write a letter to the student, welcoming him to your company, explaining what he will be expected to do and how he will benefit from this experience.

Write your letter .

Dear Mr Miller 

We are delighted that you have decided to spend two months on a work experience programme in the xxx marketing department. We warmly welcome you  to our company in general and to our department in particular .  

Y ou will be given the unique opportunity to work with a young team launching a  new soft drink. Your work will be as interesting as demanding. You will have  to analyse sever al surveys which  have recently been conducted. Based on the results of your analysis you will have to think about possible target customers . F urther more, you will be asked to develop ideas on how exactly we could  launch our soft drink. You will have to gather though ts about how to run a successful campaign. As this project has not been made public yet, we expect  you not to talk about this project to your friends or family . You will be expected  to work hard and, sometimes, for long hours.

However , you will most certainly learn a lot. Y ou will be given the unique chance to develop a marketing campaign. You will also get used to working with different marketing tools. Furthermore, you will have to learn how to  take advanta ge of a wide va riety of computer programs, which will not only  help you to analy se the surveys conducted but will also assist you in making out possible target customers. This two months work experience programme will  help you to understand the use and impact of marketing tools. We are confident that this experience will go far beyond that what you have learnt at university .

We are looking forward to working with you.  

Y ours sincer ely

Your company would like to offer work-experience placements to students in an international college. Write a letter for publication in the student newspaper at the college.

Your letter should explain what your company does, what kind of work-experience placements are available, and how students would benefit from the experience.

Dear Students,

Are you looking for a work placement that will give you plenty of valuable experience and will look good on your CV? If so, then our company may have something to offer you.

We are an international educational exchange organisation which organises links between schools all over the world. We currently have three work-experience placements available for students from your college. The work would involve a range of office tasks, including dealing with correspondence, arranging meetings and keeping our database up-to-date. We are particularly interested in offering these placements to students with some knowledge of two or more languages.

The placements would be of great benefit to the students who are given this opportunity. It would provide experience of working in a small and dedicated team, which would give you the chance to develop a wider range of office skills than would normally be the case in larger organisations. Our international network means that you would also gain some contacts all over the world, which might be of particular value to any of you considering a career in some aspect of education.

You will find further information about our organisation and the placements we offer on our website and we look forward to hearing from any of you who think that the work might be right for you — and that you might be the right person for one of these placements.

Best wishes to you all, Paula Fisher

C1 Advanced (CAE) Formal Letter/Email: Example Questions

Cae formal letter & email topic 1.

Volunteers needed

We are looking for volunteers to help out at a famous, international sporting event. We’re looking for friendly, respectful people with good language skills, good team skills and a ‘can-do’ attitude. We need people to welcome delegates, provide customer service and solve problems. If you think you have what it takes, apply now.

Write an application to become a volunteer. Mention:

– your language skills – your personal qualities – examples of times when you have demonstrated team skills – any relevant work experience

Now write your letter . You do not need to include any postal addresses

CAE Formal Letter & Email Topic 2

A colleague of yours, Alice Watson, has applied for a job in the public relations department of a large charity. Poverty Action. You have been asked to write a letter providing a character reference for her. Indicate how long and what capacity you have worked with her, and how her personal characteristics would make her suited for her job. Here is part of the letter you received from Poverty Action:

The job of Public Relations Co-ordinator consists mainly of supervising PR work and entails travelling around the country and working with various people in our large organization. The successful applicant will need good managerial skills and be committed to the philosophy of our charity

Write your letter in reply. You do not need to include postal addresses

CEA Formal Letter & Email Topic 3

On a recent holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. 

Write a letter to the manager of your insurance company. In your letter:

–  describe the item you lost – explain how lost it – tell the insurance company what you would like them to do.

Write your email in an appropriate style.

More than Practice Tests

C1 advanced (cae) formal letter/email: tips & strategy.

If you aim to write an official letter, you should:

• avoid everyday  colloquial language  or  slang
• avoid contractions ( I’m, it’s )
• avoid emotional, subjective language  (terrible, rubbish, etc.)
• avoid general words such as  nice, good, get, etc.

C1 Advanced (CAE) Formal Letter/Email: Writing Checklist

After writing your text, you can check it yourself using the writing checklist below.

How to do that? Simply check your text/email by answering the questions one by one:

• Have I covered all the key information required by the task?
• Have I written only information which is relevant to the task?
• Have I developed the basic points in the task with my own ideas?

Communicative Achievement

• Have I achieved the main purpose(s) of the text (for example, explaining, persuading, suggesting, apologising, comparing, etc.)?
• Have I used a suitable mix of fact and opinion?
• Have I used a suitable style and register (formal or informal) for the task?

Organisation

• Have I used paragraphs appropriately to organise my ideas?
• Have I used other organisational features appropriately for the genre of the text (for example, titles, headings, openings, closings, etc.)?
• Is the connection between my ideas clear and easy for the reader to follow? (For example, have I used appropriate linking words, pronouns, etc. to refer to different things within the text?)
• Are the ideas balanced appropriately, with suitable attention and space given to each one?
• Have I used a wide range of vocabulary?
• Have I avoided repeating the same words and phrases?
• Have I used a range of simple and more complex grammatical structures?
• Have I correctly used any common phrases which are relevant to the specific task or topic?
• Is my use of grammar accurate?
• Is my spelling accurate?

C1 Advanced (CAE) Formal Letter/Email: Useful phrases

Useful phrases for a f ormal letter: (use as set phrases in the exam, don´t experiment with new vocabulary or grammar)

Dear Sir or Madam Dear Mr Jenkins

With regards to the letter/email on… With reference to your letter/email… After having received your letter/email… I received your address from … and would like … Thank you very much for your letter/email on… I have been given your contact details by… and I would like to… In reply to your letter/email of…

Reason for writing

I am writing with regard/reference to …  I am writing to express (my concern about/ disappointment with/disapproval of/apologies for) I would like to draw your attention to/point out …

Referring to their letter 

As you stated in your leter, … Regarding… Concerning … With regard to…

Complaining 

I am wiing to compiain about … You said …but in fact what happened …

Introducing points

(I feel) I must also (dis)agree with … I should also like to point out that … Your (article) states that … However,…

Request for action

I would appreciate it/be grateful if you would … I look forward to receiving/seeing … I trust/very much hope you will …

I hope to hear from you soon… If you require any further information, feel free to contact me Should you require anything else, do not hesitate in contacting me Regards Yours faithfully Yours sincerely (signature)

C1 Advanced (CAE) Formal Letter/Email: FAQ

Who is the audience? This will be given in the prompt.

What is the purpose of the writing? You are usually giving information or requesting action. You should be direct and get to the point quickly.

Should I use headings or bullet points? No.

How should it start? “Dear Sir or Madam (if no name is given), I am writing to…” This is the expected opening of a letter. First, you explain why you are writing, in the next paragraph you explain why you think you should get what you want.

How should it finish? You should clearly re-state your recommendation or desired action in your last paragraph. This is usually followed by a “I am looking forward to…” statement and “Yours faithfully/Yours sincerely, x.”

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