strategic business planning objectives

What Are Strategic Objectives? How To Write Them + Examples

Writing strategic objectives is part of the strategic planning process. It’s also the most fun and exciting part of it. It follows the creation of your strategy’s focus areas and breathes life into your vision and strategy.

The creation of your strategic plan includes various distinct steps and writing its strategic objectives is one of them.

Overview of strategic planning stages and where strategic objectives fit in:

• How To Write A Strategic Plan: The Cascade Model
• How to Write a Good Vision Statement
• How To Create Company Values
• Creating Strategic Focus Areas
• How To Write Strategic Objectives (This article)
• How To Write an Effective Project
• How To Write KPIs

Each article in the list describes each part of the Cascade Strategy Model in-depth along with how they fit into the bigger picture.

In this article, we’ll take a deep dive into how to write and track strategic objectives. You’ll also get a checklist to test your objectives and a free strategic planning template so you can start tracking them straight away. 

What Are Strategic Objectives?

Strategic objectives are high-level and measurable goals outlining what an organization wants to achieve , with a clearly defined deadline. They help organizations create strategic roadmaps , initiatives, and projects that are aligned with the company’s strategy and vision. 

In Cascade’s strategic planning model , strategic objectives populate your plan’s Focus Areas and are very specific. Each objective contributes to at least one strategic Focus Area and, once completed, is replaced by another.

All of them contribute to the progress toward your Focus Area and, ultimately, your company’s vision statement . In other words, objectives are something that can be tangibly achieved.

For each Focus Area, ask yourself iterations of:

• “What do I have to achieve to accomplish [Focus Area]?”
• “What does it look like to have accomplished [Focus Area]?”

By doing so, you'll be able to identify what needs to be done and set clearer objectives.

How To Write Strategic Objectives?

In terms of setting strategic objectives, you should only be concerned with two things:

• How many strategic objectives should you have?
• What’s the right way to structure them?

We answer both questions in this section.

1. Find the optimal number of strategic objectives

Objective-setting is a prioritization exercise and there’s no magical number for everyone.

But there’s a way to find yours. It lies in the balance between two opposing forces: complacency and focus.

Choose too few objectives and you become complacent, not really challenging your organization to innovate.

Choose too many objectives and you lose your focus, scattering your resources all over the place. Larger organizations tend to be complacent. Smaller organizations tend to be unfocused.

💡Here is a rule of thumb: Choose between 3 and 6 strategic objectives per each of your Focus Areas .

Organize them in order of importance and focus your resources on them. If your Focus Area requires achieving simultaneously 2 or more objectives, then give them equal priority.

If you're not sure how to prioritize them, you can use a risk matrix that will help you evaluate the associated risk with each strategic initiative and allocate resources accordingly. 

2. Strategic objective formula: the right structure 

Keep things simple. 

Strategic objectives should be easy to remember and understandable by everyone within the organization. Keep the language simple and avoid jargon (if possible). Sum up what you want to achieve clearly and concisely.

Each strategic objective must have at least these three elements:

Action + Detail + Deadline

For example:

Create the standard for quality bikes by 31st of December 2024.

💡 Here’s a quick checklist to assess if you wrote a good strategic objective: 

• Start off with a verb. This will force you to be specific about what you're trying to do. 
• Add the details that make the strategic goal specific. 
• Include a deadline to stay on track with progress.

Types of strategic objectives

First, let’s take a look at four different types of strategic objectives that you can consider. 

Growth strategic objectives

Growth objectives aim to expand the business and increase market share. They often involve expanding into new markets, developing new products or services, or increasing production capacity. 

For example, a growth objective could be to increase the company's presence in the European market by opening new retail locations in major cities across the continent by Q2 2024. 

Customer strategic objectives

Customer objectives focus on improving the customer experience and enhancing customer satisfaction. These objectives often involve improving customer service, increasing customer loyalty, and building long-term relationships with customers. 

An example of a customer objective could be to implement a customer feedback system and respond to all customer inquiries within 24 hours to improve overall customer satisfaction.

Financial strategic objectives 

Financial objectives emphasize improving the financial performance of the organization. They often involve increasing revenue, reducing costs, or improving profitability. 

For example, a financial objective could be to reduce operating expenses by 10% by the end of the fiscal year by streamlining operations and eliminating unnecessary expenses.

Social and environmental strategic objectives 

This type of objective goes beyond just financial performance and considers the wider impact of an organization's actions. It’s all about creating a positive impact on society and the environment where the organization operates. 

An example of a social and environmental strategic objective could be a company's commitment to reduce its carbon footprint or increase community engagement. 

Now, it’s time to get more practical. Let’s take a look at how you can set your strategic objectives using the Cascade model. 

Strategic Objectives Examples For Business In Practice

Following the Cascade model, you should align your strategic objectives with your strategic priorities, which are also called Focus Areas. 

As an example, let’s say that your organization's strategic plan will include the following five Focus Areas:

• Financial Growth
• Operational/Internal Processes Efficiency 

Customer Satisfaction and Loyalty

Employee engagement and retention, sustainability and social responsibility.

Next, gather your data about the current business situation and reverse engineer your company goals. Do a gap analysis that will help you evaluate your current state compared to the desired future state. You can also apply the McKinsey 7s Model which will help you analyze organizational gaps and misalignments preventing you from successfully tackling the business challenge. 

Using the approach described above, here are some examples of strategic objectives you could add under each Focus Area: 

Market & Financial Growth

• Increase sales by 20% in the next three years.
• Expand into new geographic markets until the end of June 2024. 
• Achieve a 20% market share in a specific industry segment within the next three years.
• Increase market share in a new industry by 10% within the next two years.

Operational / Internal Processes Efficiency 

• Reduce operating costs by 10% in the next six months.
• Improve supply chain efficiency by reducing lead times by 20% in the next year.
• Develop and launch a new product line within the next two years to diversify revenue streams.
• Enhance customer satisfaction ratings by 15% in the next year.
• Increase brand awareness by 25% in the next year.
• Increase customer retention by 15% until Q1 2024.
• Achieve a 90% employee retention rate in the next two years.
• Improve employee productivity by 15% in the next year.
• Increase diversity in the workplace by 25% by Q4 2024.
• Introduce a performance-based incentive program by  01/01/2024.
• Reduce the carbon footprint by 20% in the next two years. 
• Increase shareholder value by 25% in the next three years. 
• Reduce waste by 50% in the next three years. 

📚 Recommended read: 25 Best Strategic Objectives Examples

How To Achieve Strategic Objectives Through Accountability? 

To successfully achieve strategic objectives, it's not enough to just write them down. Execution is the other side of the coin, and it requires accountability at all levels of the organization.

While the leader is ultimately responsible for the company's strategy, team members must also be held accountable to maintain momentum. 

According to Cascade’s Strategy Report , there’s a significant discrepancy between how frequently team members and C-suite executives review progress . The report found that only 18% of team members review progress weekly, compared to 64% of C-suite/executives.  

This statistic highlights the importance of establishing ownership and accountability for strategic objectives and initiatives at a team level.

Without clear ownership and delegation of objectives, failure is almost inevitable. 

For example, in Cascade , you can easily assign owners to each objective and enforce accountability. You’ll be able to have full visibility into your team’s performance and the progress of your objectives— all in one place , without having to switch between multiple spreadsheets and disconnected business tools. This approach will help you achieve better execution and drive real results from strategic objectives.

💡 Tip : Assign too many owners to each strategic objective and you risk falling into a situation where people become overly reliant on “someone else” to own the goal. Far more people will be involved in the delivery through a series of linked projects, KPIs, and objectives. But you want at most two people to be responsible for the ultimate delivery of the strategic objective.

7 Tips And Best Practices For Setting Strategic Objectives

Following this guide should get you off to a good start with writing your strategic objectives. Here are a few tips to keep in mind:

• Don't be afraid to iterate and adapt. You probably won't get things right the first time. That’s OK. Sometimes you need to get your strategic objectives out on paper to realize where the gaps are. 
• Involve the people of your organization as early as possible. Don't sit in a room and try to do things yourself. Define your vision, values, and focus areas—and use that to help structure a broader engagement with your key stakeholders about what your strategic objectives should be. 
• Expose your strategic objectives to your people. No matter how simple or well-crafted your strategic objectives are, you need to constantly remind your people and have them regularly engage with them. Use a dynamic digital platform like Cascade to achieve this.
• Reverse engineer your strategic objectives. Analyze the KPIs to determine which ones are performing well and which ones are not meeting targets. Look for patterns and trends in the data to identify areas of opportunity or areas that need improvement. This will help you to create strategic objectives that are solving a business problem and have an impact on the success of the overall business strategy . 
• Set success criteria. Once you set your strategic objectives, you need to have reliable data that will help you assess performance. One of the best practices is to include both leading and lagging KPIs into your metric mix so you get a comprehensive picture of your strategy performance. 
• Make them SMART. Not sure where to start setting strategic objectives? Use a SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goal-setting framework. This involves setting clear, precise, and smart goals that are measurable, realistic, relevant to the organization's vision, and have a specific timeframe for completion. 
• Try OKRs . OKRs (Objectives and Key Results) are a goal-setting framework that can help you structure your objectives and set actionable steps that will help you achieve them. However, make sure you do some studying on OKRs and how to implement them because they do have some hidden traps that could undermine your efforts.

How To Set And Track Strategic Objectives In Cascade? 

Cascade is a strategy execution platform that helps businesses see faster results from their strategy and respond confidently to changes. Our powerful tool comes with a range of features, including extensive KPI dashboards, real-time data integration, and analytics capabilities. 

“As a corporate strategy leader, Cascade solves all of my pain points and keeps us on track with our goals and objectives. Strategic planning is one of the most painful processes any business can go through (and it happens every year!). … Cascade walks you through the process and does so much of the heavy lifting —it is a living, breathing, shareable strategy that provides direction and holds people accountable . ” - Mike L., Strategy Leader, G2 review

Whether you’re a business leader, a C-level executive, or a strategic planner, Cascade provides the tools you need to make data-driven decisions and achieve your specific goals.

👉 Here’s how you can track objectives in Cascade: 

1. Sign up or get your free strategic planning template

You can either sign up for your free forever plan and start setting your strategic objectives from scratch, or you can grab one of our strategic planning templates which are pre-filled with examples of objectives, focus areas, metrics, and projects. 

Here’s a preview of the strategic planning template: 

✨More related free templates pre-filled with examples:  

• Digital Transformation Strategy Template
• Business Growth Strategy Template
• Finance Strategy Template
• Corporate Strategy Template
• McKinsey's 3 Horizons Strategy Template 

2. Customize your data

While the Cascade template comes pre-filled with some examples, you have the power to customize your objectives and metrics to ensure they are relevant to your specific company needs.

3. Create the success criteria for your objectives 

In Cascade, you have various options to determine if your objective is successful. Under each objective, you can assign

• Projects: A group of actions that will contribute to the success of your objective. 
• Measures: Measures stand for KPIs. 
• Actions: A specific initiative or activity that someone is doing to work towards the completion of an objective.
• Contributing objectives: These are objectives from lower-level plans that will contribute to the achievement of your objectives. 

4. Integrate Cascade with your business tools 

With Cascade, you have two options to track your KPIs: manually and automatically. 

The latter option is far more efficient, as it simplifies data collection and ensures you're working with accurate and up-to-date data. 

By integrating Cascade with your favorite business tools, such as Excel, Google Sheets, or your CRM, you can easily import your KPI data and keep your team in the loop. 

5. Bring in your team

Send an invite to your team members to enforce accountability and ensure everyone is on the same page. 

With Cascade, you can assign roles and responsibilities, set up notifications, and communicate with your teams in one place.

6. Start tracking your objectives 

In Cascade, you have multiple views and data visualization options that will help you stay on top of your performance. 

This strategic roadmap view will help you plan, coordinate, and track progress on multiple strategic objectives over time. It will also allow your teams to have a better understanding of the progress being made, and to make informed decisions on how to allocate resources and adjust the plan as needed.

Dashboards: 

Cascade's powerful dashboards provide real-time visibility into your KPIs and allow you to quickly identify areas that need attention.

With real-time data and visualizations, you can stay on top of your key performance indicators and get the insights you need to make informed decisions. Whether you're monitoring revenue growth, customer satisfaction, or any other metric, a real-time dashboard can help you stay flexible and focused on your business goals.

“Our strategy was previously all over the place. It lived in a number of PowerPoint docs that only management would read. … The reports were a lot of effort but provided no real insight for the next quarter. Cascade has simplified all of that. Everyone knows exactly what they need to do to achieve our objectives and the dashboards and snapshots make it easy to stay on top of it and change direction if needed. It feels like the strategy is top of mind for our teams now .” - Lachlan W., Associate Director, G2 review

Achieve Strategic Objectives With Cascade 🚀

If you’re an outcome-driven business leader, tracking and achieving strategic objectives is crucial for maintaining growth and staying ahead of the competition.

With Cascade's powerful strategy execution platform, you can take control of your objectives and monitor progress in real-time. This will help you streamline your strategic planning and execution, and stay agile in the face of changing market conditions.

Whether you're focused on scaling your business, improving customer experience, or optimizing your financials, Cascade can help you achieve your objectives and stay ahead of the curve.

Sign up today for a free forever plan or book a 1:1 product tour with Cascade’s in-house strategy expert.  ‍

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What Are Strategic Objectives? Examples & How To Track Them

• Julie Simpson
• March 7, 2024

Strategic objectives are an organization’s long-term goals to achieve its overall mission and vision. These objectives provide direction for the organization and serve as a roadmap for success.

If the term strategic objectives are not ringing any bells, you might have heard them discussed in another way. Also described as objectives that are specific, measurable, attainable, relevant, and time-bound (SMART ), these objectives guide an organization in decision-making and resource allocation .

You would want to incorporate strategic objectives within your organization for many reasons. They are more than just goals or daily tasks that you accomplish. They are components of your business’s strategy that require serious forethought and commitment.

In this article, we will discuss some of the steps your organization should take to build out strategic objectives, some examples to get you started, and a few ways to track your progress and measure your success.

Strategic objectives vs goals

Okay, so I initially thought both of these concepts were the same thing. So, if your brain goes there, you are not alone! However, after further review and research, goals and strategic objectives are two different processes.

While both goals and strategic objectives are related – they accomplish different concepts. Goals are broad, long-term aspirations that an organization aims to achieve, while strategic objectives are the SMART steps that support achieving those goals.

Essentially, goals are often qualitative and may be more abstract than strategic objectives. They provide a sense of direction for the organization and may be set for a long time horizon, such as five or ten years. Goals typically do not have a defined timeline for completion, and they may not be broken down into smaller, actionable steps.

Strategic objectives, however, are more concrete and can be extremely specific. They are the actionable steps that an organization takes to achieve its goals. They are often quantitative and SMART and may have a shorter time horizon, such as one to three years.

Goal example:

To become the leading provider of widgets in the southern region of Florida.

Strategic objective example:

Launch a new line of widgets within the next 12 months that are more efficient and cost-effective than the current widget offerings, targeting commercial and industrial customers.

6 Examples of strategic objectives

Strategic objectives vary depending on the organization’s size, industry, and goals. However, some common strategic objectives include increasing revenue, improving customer satisfaction , expanding market share, reducing costs, and enhancing operational efficiency. Examples of strategic objectives to grow your business include:

• Increase revenue
• Improve customer satisfaction
• Expand market share
• Reduce business costs
• Enhance operational efficiency
• Strengthen innovation and R&D

1. Increase Revenue

Increasing revenue is a common strategic objective for businesses. Using a strategic objective to achieve this could be through expanding into new markets, introducing new products or services, improving sales and marketing strategies, or increasing customer retention.

2. Improve Customer Satisfaction

Customer satisfaction is crucial to the success of any business. Customer satisfaction can be improved through providing efficient customer service , developing new products or services that meet customer needs or offering an upgraded personalized experience.

3. Expand Market Share

Expanding market share is a way businesses scale and expand their product reach. Companies can do this through campaigns targeting new customer segments, acquiring competitors, or partnering with other businesses to get a foothold into new markets.

4. Reduce Costs

Reducing costs is a strategic objective that can help businesses improve profitability. Companies seeking to improve operational efficiency can look to renegotiate supplier contracts or outsource non-core functions. For example, you can decide to switch from your current costly communication channel to a more efficient and budget-friendly business phone service . 

You can check out sites like TheNewWorkforce.com for more information on outsourcing your tasks.

5. Enhance Operational Efficiency

Improving operational efficiency is a strategic objective that can help businesses streamline processes and reduce costs. Companies may aim to achieve this objective by adopting new technologies, improving employee training, or implementing lean manufacturing processes.

6. Strengthen Innovation and R&D

Fostering innovation and R&D (research and development) is a strategic objective that encourages businesses to stay competitive and adapt to changing market demands. This goal can be achieved through allocating resources for R&D activities, encouraging creative thinking and idea generation , and promoting a culture of experimentation and continuous improvement.

How do you track your strategic objectives?

If you cannot track your strategic objectives, how do you know how much progress you are making toward achieving them? Strategic objectives are not just a “set it and forget it” process but must be constantly assessed and measured for success.

To ensure you meet and exceed your strategic objectives, follow these five tips to ensure you hit your objectives:

• Establish Key Performance Indicators (KPIs): Measurable metrics help organizations track progress towards their strategic objectives. Organizations should identify the most critical KPIs for each type of strategic objective proposed and establish specific benchmarks for success.
• Monitor Progress: Regularly monitoring your progress towards strategic objectives will help your organization identify areas that require improvement and make necessary adjustments.
• Communicate Results: Communicating results to stakeholders and peers can help organizations build support for their strategic objectives. It also allows the team to celebrate successes and discuss any setbacks.
• Adjust Strategies: As organizations track progress toward strategic objectives, opportunities arise that allow you to identify and adjust the strategies as needed. Organizations should be flexible and willing to change strategies to ensure they remain relevant and effective.
• Use tracking software: Using a project management software platform or goal-tracking tool will be your best friend. With so many moving parts for strategy, using a software platform that can communicate, pull reports, and automate your processes for time-savings, will help keep you on track and team members on the same page.

By implementing these tips into your process of tracking your strategic objectives, you will ensure that you are making steady progress toward achieving each goal. Doing this will set the pace for your strategic objectives and set you up for success. If you set up and follow through with your objectives, you are guaranteed to improve performance, achieve success, and build support for their mission and vision.

Using Hive To Set Your Goals

Are you ready to start making strategic goals with your team? You’re in luck —  Hive’s newest (and most exciting) feature is Goals . Everyone wants to know how they’re moving their organization forward, and your team is more than just a project. With Goals, you can set various goals, visualize progress, and keep everyone aligned in one centralized dashboard. You can also:

• Create one, ten, twenty, or more goals for your team, so everyone understands what they’re contributing to.
• Centralize and automate your goal tracking and reporting.
• Pull data from other systems into Hive to streamline operations and reporting.
• Share your goal or goals, assign the goal to relevant teammates, track activity, and give yourselves a deadline.
• Understand how your team and organization are pacing towards an individual goal or a set of goals.
• Color-coded designations allow an easy understanding of “on-track” items.
• When it’s time to review progress, accomplishments, and achievements, easily export all relevant information.

Help your organization track strategic objectives. Get started today with a free 14-day trial of Hive ! 

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Essential Guide to the Strategic Planning Process

By Joe Weller | April 3, 2019 (updated March 26, 2024)

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In this article, you’ll learn the basics of the strategic planning process and how a strategic plan guides you to achieving your organizational goals. Plus, find expert insight on getting the most out of your strategic planning.

Included on this page, you'll discover the importance of strategic planning , the steps of the strategic planning process , and the basic sections to include in your strategic plan .

What Is Strategic Planning?

Strategic planning is an organizational activity that aims to achieve a group’s goals. The process helps define a company’s objectives and investigates both internal and external happenings that might influence the organizational path. Strategic planning also helps identify adjustments that you might need to make to reach your goal. Strategic planning became popular in the 1960s because it helped companies set priorities and goals, strengthen operations, and establish agreement among managers about outcomes and results.

Strategic planning can occur over multiple years, and the process can vary in length, as can the final plan itself. Ideally, strategic planning should result in a document, a presentation, or a report that sets out a blueprint for the company’s progress.

By setting priorities, companies help ensure employees are working toward common and defined goals. It also aids in defining the direction an enterprise is heading, efficiently using resources to achieve the organization’s goals and objectives. Based on the plan, managers can make decisions or allocate the resources necessary to pursue the strategy and minimize risks.

Strategic planning strengthens operations by getting input from people with differing opinions and building a consensus about the company’s direction. Along with focusing energy and resources, the strategic planning process allows people to develop a sense of ownership in the product they create.

“Strategic planning is not really one thing. It is really a set of concepts, procedures, tools, techniques, and practices that have to be adapted to specific contexts and purposes,” says Professor John M. Bryson, McKnight Presidential Professor of Planning and Public Affairs at the Hubert H. Humphrey School of Public Affairs, University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations: A Guide to Strengthening and Sustaining Organizational Achievement . “Strategic planning is a prompt to foster strategic thinking, acting, and learning, and they all matter and they are all connected.”

What Strategic Planning Is Not

Strategic planning is not a to-do list for the short or long term — it is the basis of a business, its direction, and how it will get there.

“You have to think very strategically about strategic planning. It is more than just following steps,” Bryson explains. “You have to understand strategic planning is not some kind of magic solution to fixing issues. Don’t have unrealistic expectations.”

Strategic planning is also different from a business plan that focuses on a specific product, service, or program and short-term goals. Rather, strategic planning means looking at the big picture.

While they are related, it is important not to confuse strategic planning with strategic thinking, which is more about imagining and innovating in a way that helps a company. In contrast, strategic planning supports those thoughts and helps you figure out how to make them a reality.

Another part of strategic planning is tactical planning , which involves looking at short-term efforts to achieve longer-term goals.

Lastly, marketing plans are not the same as strategic plans. A marketing plan is more about introducing and delivering a service or product to the public instead of how to grow a business. For more about marketing plans and processes, read this article .

Strategic plans include information about finances, but they are different from financial planning , which involves different processes and people. Financial planning templates can help with that process.

Why Is Strategic Planning Important?

In today’s technological age, strategic plans provide businesses with a path forward. Strategic plans help companies thrive, not just survive — they provide a clear focus, which makes an organization more efficient and effective, thereby increasing productivity.

“You are not going to go very far if you don’t have a strategic plan. You need to be able to show where you are going,” says Stefan Hofmeyer, an experienced strategist and co-founder of Global PMI Partners . He lives in the startup-rich environment of northern California and says he often sees startups fail to get seed money because they do not have a strong plan for what they want to do and how they want to do it.

Getting team members on the same page (in both creating a strategic plan and executing the plan itself) can be beneficial for a company. Planners can find satisfaction in the process and unite around a common vision. In addition, you can build strong teams and bridge gaps between staff and management.

“You have to reach agreement about good ideas,” Bryson says. “A really good strategy has to meet a lot of criteria. It has to be technically workable, administratively feasible, politically acceptable, and legally, morally, and ethically defensible, and that is a pretty tough list.”

By discussing a company’s issues during the planning process, individuals can voice their opinions and provide information necessary to move the organization ahead — a form of problem solving as a group.

Strategic plans also provide a mechanism to measure success and progress toward goals, which keeps employees on the same page and helps them focus on the tasks at hand.

When Is the Time to Do Strategic Planning?

There is no perfect time to perform strategic planning. It depends entirely on the organization and the external environment that surrounds it. However, here are some suggestions about when to plan:

If your industry is changing rapidly

When an organization is launching

At the start of a new year or funding period

In preparation for a major new initiative

If regulations and laws in your industry are or will be changing

“It’s not like you do all of the thinking and planning, and then implement,” Bryson says. “A mistake people make is [believing] the thinking has to precede the acting and the learning.”

Even if you do not re-create the entire planning process often, it is important to periodically check your plan and make sure it is still working. If not, update it.

What Is the Strategic Planning Process?

Strategic planning is a process, and not an easy one. A key is to make sure you allow enough time to complete the process without rushing, but not take so much time that you lose momentum and focus. The process itself can be more important than the final document due to the information that comes out of the discussions with management, as well as lower-level workers.

“There is not one favorite or perfect planning process,” says Jim Stockmal, president of the Association for Strategic Planning (ASP). He explains that new techniques come out constantly, and consultants and experienced planners have their favorites. In an effort to standardize the practice and terms used in strategic planning, ASP has created two certification programs .

Level 1 is the Strategic Planning Professional (SPP) certification. It is designed for early- or mid-career planners who work in strategic planning. Level 2, the Strategic Management Professional (SMP) certification, is geared toward seasoned professionals or those who train others. Stockmal explains that ASP designed the certification programs to add structure to the otherwise amorphous profession.

The strategic planning process varies by the size of the organization and can be formal or informal, but there are constraints. For example, teams of all sizes and goals should build in many points along the way for feedback from key leaders — this helps the process stay on track.

Some elements of the process might have specific start and end points, while others are continuous. For example, there might not be one “aha” moment that suddenly makes things clear. Instead, a series of small moves could slowly shift the organization in the right direction.

“Don’t make it overly complex. Bring all of the stakeholders together for input and feedback,” Stockmal advises. “Always be doing a continuous environmental scan, and don’t be afraid to engage with stakeholders.”

Additionally, knowing your company culture is important. “You need to make it work for your organization,” he says.

There are many different ways to approach the strategic planning process. Below are three popular approaches:

Goals-Based Planning: This approach begins by looking at an organization’s mission and goals. From there, you work toward that mission, implement strategies necessary to achieve those goals, and assign roles and deadlines for reaching certain milestones.

Issues-Based Planning: In this approach, start by looking at issues the company is facing, then decide how to address them and what actions to take.

Organic Planning: This approach is more fluid and begins with defining mission and values, then outlining plans to achieve that vision while sticking to the values.

“The approach to strategic planning needs to be contingent upon the organization, its history, what it’s capable of doing, etc.,” Bryson explains. “There’s such a mistake to think there’s one approach.”

For more information on strategic planning, read about how to write a strategic plan and the different types of models you can use.

Who Participates in the Strategic Planning Process?

For work as crucial as strategic planning, it is necessary to get the right team together and include them from the beginning of the process. Try to include as many stakeholders as you can.

Below are suggestions on who to include:

Senior leadership

Strategic planners

Strategists

People who will be responsible for implementing the plan

People to identify gaps in the plan

Members of the board of directors

“There can be magic to strategic planning, but it’s not in any specific framework or anybody’s 10-step process,” Bryson explains. “The magic is getting key people together, getting them to focus on what’s important, and [getting] them to do something about it. That’s where the magic is.”

Hofmeyer recommends finding people within an organization who are not necessarily current leaders, but may be in the future. “Sometimes they just become obvious. Usually they show themselves to you, you don’t need to look for them. They’re motivated to participate,” he says. These future leaders are the ones who speak up at meetings or on other occasions, who put themselves out there even though it is not part of their job description.

At the beginning of the process, establish guidelines about who will be involved and what will be expected of them. Everyone involved must be willing to cooperate and collaborate. If there is a question about whether or not to include anyone, it is usually better to bring on extra people than to leave someone out, only to discover later they should have been a part of the process all along. Not everyone will be involved the entire time; people will come and go during different phases.

Often, an outside facilitator or consultant can be an asset to a strategic planning committee. It is sometimes difficult for managers and other employees to sit back and discuss what they need to accomplish as a company and how they need to do it without considering other factors. As objective observers, outside help can often offer insight that may escape insiders.

Hofmeyer says sometimes bosses have blinders on that keep them from seeing what is happening around them, which allows them to ignore potential conflicts. “People often have their own agendas of where they want to go, and if they are not aligned, it is difficult to build a strategic plan. An outsider perspective can really take you out of your bubble and tell you things you don’t necessarily want to hear [but should]. We get into a rhythm, and it’s really hard to step out of that, so bringing in outside people can help bring in new views and aspects of your business.”

An outside consultant can also help naysayers take the process more seriously because they know the company is investing money in the efforts, Hofmeyer adds.

No matter who is involved in the planning process, make sure at least one person serves as an administrator and documents all planning committee actions.

What Is in a Strategic Plan?

A strategic plan communicates goals and what it takes to achieve them. The plan sometimes begins with a high-level view, then becomes more specific. Since strategic plans are more guidebooks than rulebooks, they don’t have to be bureaucratic and rigid. There is no perfect plan; however, it needs to be realistic.

There are many sections in a strategic plan, and the length of the final document or presentation will vary. The names people use for the sections differ, but the general ideas behind them are similar: Simply make sure you and your team agree on the terms you will use and what each means.

One-Page Strategic Planning Template

“I’m a big fan of getting a strategy onto one sheet of paper. It’s a strategic plan in a nutshell, and it provides a clear line of sight,” Stockmal advises.

You can use the template below to consolidate all your strategic ideas into a succinct, one-page strategic plan. Doing so provides you with a high-level overview of your strategic initiatives that you can place on your website, distribute to stakeholders, and refer to internally. More extensive details about implementation, capacity, and other concerns can go into an expanded document.

Download One-Page Strategic Planning Template Excel | Word | Smartsheet

The most important part of the strategic plan is the executive summary, which contains the highlights of the plan. Although it appears at the beginning of the plan, it should be written last, after you have done all your research.

Of writing the executive summary, Stockmal says, “I find it much easier to extract and cut and edit than to do it first.”

For help with creating executive summaries, see these templates .

Other parts of a strategic plan can include the following:

Description: A description of the company or organization.

Vision Statement: A bold or inspirational statement about where you want your company to be in the future.

Mission Statement: In this section, describe what you do today, your audience, and your approach as you work toward your vision.

Core Values: In this section, list the beliefs and behaviors that will enable you to achieve your mission and, eventually, your vision.

Goals: Provide a few statements of how you will achieve your vision over the long term.

Objectives: Each long-term goal should have a few one-year objectives that advance the plan. Make objectives SMART (specific, measurable, achievable, and time-based) to get the most out of them.

Budget and Operating Plans: Highlight resources you will need and how you will implement them.

Monitoring and Evaluation: In this section, describe how you will check your progress and determine when you achieve your goals.

One of the first steps in creating a strategic plan is to perform both an internal and external analysis of the company’s environment. Internally, look at your company’s strengths and weaknesses, as well as the personal values of those who will implement your plan (managers, executives, board members). Externally, examine threats and opportunities within the industry and any broad societal expectations that might exist.

You can perform a SWOT (strengths, weaknesses, opportunities, and threats) analysis to sum up where you are currently and what you should focus on to help you achieve your future goals. Strengths shows you what you do well, weaknesses point out obstacles that could keep you from achieving your objectives, opportunities highlight where you can grow, and threats pinpoint external factors that could be obstacles in your way.

You can find more information about performing a SWOT analysis and free templates in this article . Another analysis technique, STEEPLE (social, technological, economic, environmental, political, legal, and ethical), often accompanies a SWOT analysis.

Basics of Strategic Planning

How you navigate the strategic planning process will vary. Several tools and techniques are available, and your choice depends on your company’s leadership, culture, environment, and size, as well as the expertise of the planners.

All include similar sections in the final plan, but the ways of driving those results differ. Some tools are goals-based, while others are issues- or scenario-based. Some rely on a more organic or rigid process.

Hofmeyer summarizes what goes into strategic planning:

Understand the stakeholders and involve them from the beginning.

Agree on a vision.

Hold successful meetings and sessions.

Summarize and present the plan to stakeholders.

Identify and check metrics.

Make periodic adjustments.

Items That Go into Strategic Planning

Strategic planning contains inputs, activities, outputs, and outcomes. Inputs and activities are elements that are internal to the company, while outputs and outcomes are external.

Remember, there are many different names for the sections of strategic plans. The key is to agree what terms you will use and define them for everyone involved.

Inputs are important because it is impossible to know where you are going until you know what is around you where you are now.

Companies need to gather data from a variety of sources to get a clear look at the competitive environment and the opportunities and risks within that environment. You can think of it like a competitive intelligence program.

Data should come from the following sources:

Interviews with executives

A review of documents about the competition or market that are publicly available

Primary research by visiting or observing competitors

Studies of your industry

The values of key stakeholders

This information often goes into writing an organization’s vision and mission statements.

Activities are the meetings and other communications that need to happen during the strategic planning process to help everyone understand the competition that surrounds the organization.

It is important both to understand the competitive environment and your company’s response to it. This is where everyone looks at and responds to the data gathered from the inputs.

The strategic planning process produces outputs. Outputs can be as basic as the strategic planning document itself. The documentation and communications that describe your organization’s strategy, as well as financial statements and budgets, can also be outputs.

The implementation of the strategic plan produces outcomes (distinct from outputs). The outcomes determine the success or failure of the strategic plan by measuring how close they are to the goals and vision you outline in your plan.

It is important to understand there will be unplanned and unintended outcomes, too. How you learn from and adapt to these changes influence the success of the strategic plan.

During the planning process, decide how you will measure both the successes and failures of different parts of the strategic plan.

Sharing, Evaluating, and Monitoring the Progress of a Strategic Plan

After companies go through a lengthy strategic planning process, it is important that the plan does not sit and collect dust. Share, evaluate, and monitor the plan to assess how you are doing and make any necessary updates.

“[Some] leaders think that once they have their strategy, it’s up to someone else to execute it. That’s a mistake I see,” Stockmal says.

The process begins with distributing and communicating the plan. Decide who will get a copy of the plan and how those people will tell others about it. Will you have a meeting to kick off the implementation? How will you specify who will do what and when? Clearly communicate the roles people will have.

“Before you communicate the plan [to everyone], you need to have the commitment of stakeholders,” Hofmeyer recommends. Have the stakeholders be a part of announcing the plan to everyone — this keeps them accountable because workers will associate them with the strategy. “That applies pressure to the stakeholders to actually do the work.”

Once the team begins implementation, it’s necessary to have benchmarks to help measure your successes against the plan’s objectives. Sometimes, having smaller action plans within the larger plan can help keep the work on track.

During the planning process, you should have decided how you will measure success. Now, figure out how and when you will document progress. Keep an eye out for gaps between the vision and its implementation — a big gap could be a sign that you are deviating from the plan.

Tools are available to assist with tracking performance of strategic plans, including several types of software. “For some organizations, a spreadsheet is enough, but you are going to manually enter the data, so someone needs to be responsible for that,” Stockmal recommends.

Remember: strategic plans are not written in stone. Some deviation will be necessary, and when it happens, it’s important to understand why it occurred and how the change might impact the company's vision and goals.

Deviation from the plan does not mean failure, reminds Hofmeyer. Instead, understanding what transpired is the key. “Things happen, [and] you should always be on the lookout for that. I’m a firm believer in continuous improvement,” he says. Explain to stakeholders why a change is taking place. “There’s always a sense of re-evaluation, but do it methodically.”

Build in a schedule to review and amend the plan as necessary; this can help keep companies on track.

What Is Strategic Management?

Strategic planning is part of strategic management, and it involves the activities that make the strategic plan a reality. Essentially, strategic management is getting from the starting point to the goal effectively and efficiently using the ongoing activities and processes that a company takes on in order to keep in line with its mission, vision, and strategic plan.

“[Strategic management] closes the gap between the plan and executing the strategy,” Stockmal of ASP says. Strategic management is part of a larger planning process that includes budgeting, forecasting, capital allocation, and more.

There is no right or wrong way to do strategic management — only guidelines. The basic phases are preparing for strategic planning, creating the strategic plan, and implementing that plan.

No matter how you manage your plan, it’s key to allow the strategic plan to evolve and grow as necessary, due to both the internal and external factors.

“We get caught up in all of the day-to-day issues,” Stockmal explains, adding that people do not often leave enough time for implementing the plan and making progress. That’s what strategic management implores: doing things that are in the plan and not letting the plan sit on a shelf.

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How to Write Powerful, Precise Strategic Objectives and Goals 

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blog , Examples , Objectives , Strategic Planning

Most strategic and operational plans ignore the definition of strategic objectives. Objectives are often merely an assortment of task lists submitted by various executives and managers. Someone compiles these lists, puts them into a three-ring binder and attempts to update them on a monthly or quarterly basis.

Generally, the task lists originate from a well-orchestrated and energetic planning retreat. During this retreat, the management team reviewed the business’s mission statement and agreed on its major initiatives and goals. This process leads us into the trap of believing that these lists have real benefits.

They don’t. Because current processes lack strong strategic factors, almost 67% of strategic objectives fail , causing leaders in decision-making positions to view the system of strategic objectives and planning as something that doesn’t work. What most organizations don’t realize, however, is that these strategic business objectives are vital to the success of a strategic plan.

So how do we write objectives that truly support strategy execution best practices?

In This Article

• Understand What a Strategic Objective Is
• Choose Your Methodology for Setting Strategic Objectives 

Percentages

Numerical counts, satisfaction, set better strategic objectives with achieveit, 1. understand what a strategic objective is.

Strategic objectives are statements that identify what is critical or important in a company’s strategy.

On the most basic level, companies need to phrase strategic objectives in a way that answers two simple questions — “how much” and “by when.”

When learning how to incorporate strategic objectives into your business models, you should also understand how they differ from general strategic goals. Strategic objectives are broader goals that companies can use to direct business growth, connecting the company’s values in their vision statement to actionable steps and plans. These types of goals help companies break down their general goals into realistic, manageable, and achievable areas. 

The key to creating successful strategic objectives is to make them essential within your strategic plan. Your business will use a baseline, target, and time to bind its goal to an objective that’s powerful, precise, and — most importantly — actionable. The baseline and target should help you answer “how much,” and time will help you determine when you can achieve your strategy. 

Some of the best strategic objectives are a sentence long, begin with a verb, and include an object, a measurable unit, and a timeline. Here are some examples:

• Increase our advertising sales by 2% in the next 4 months
• Improve user engagement from 70% to 80% in a year
• Decrease client turnover by 10% in 6 months
• Hire and onboard 20 new employees by the end of this fiscal year
• Grow our marketing team by 3 before the next quarter
• Complete 20 items on our goals list by the end of this year

You will need to know the level of improvement required and how much time you both need and have to achieve the established targets. Both of these elements are essential for an actionable, executable strategy.

As you learn what strategic objectives are, you can also explore the different types. There are many categories that they could fall under depending on what you are trying to accomplish and what your focus area is. Examples of strategic objective categories include: 

• Financial: These strategic objectives specifically target areas of financial growth and change, allowing companies to find areas of improvement in their current financial processes and strategies. Financial strategic goals can take many forms, including cutting costs, establishing more effective budgets, and increasing revenue. 
• Growth: Growth strategic objectives aim to help businesses increase their public influence or streamline internal processes to create a stronger and more resilient business. For example, companies may want to improve their brand recognition or work to make internal operations more efficient. 
• Learning: Objectives in this category are about investing in your employees. Learning objectives seek to provide your employees with increased or specified skills that will allow them to serve your company better. Many companies use learning strategic objectives to increase overall performance. 
• Customer: Companies can also choose to focus their strategic objectives on their interactions with their customers. This type of strategic example is very flexible. It can focus on many aspects of the customer experience, from decreasing product or service price to improving your customer service skills. 

Understanding what strategic objectives are, what sets them apart from other goals and the types of strategic objectives you can use will help you to create stronger, more practical goals for your business. 

2. Choose Your Methodology for Setting Strategic Objectives 

Establishing baselines, targets, and timelines helps establish your goals, setting them apart from general business strategies and tactics. Baselines and targets help provide a current performance benchmark and define the future performance you’re seeking, while time provides an idea of how aggressive the strategy needs to be. 

Implementing strategies and tactics is a key part of strategic management. However, successfully carrying out those strategic plans requires knowing how to measure their success. 

You can distinguish your strategic goals from general strategies by measuring an outcome rather than the process designed to achieve that outcome. When you create a strategic objective, you should carry out actions that will result in quantifiable, measurable outcomes by a specific time.

Methodology and goal-setting strategies can help you develop clear and strong strategic planning that lets you transform your goals into results. 

Many businesses favor SMART goals because of their depth and level of specificity, letting you incorporate all the information your business should consider to reach your goals successfully. SMART is an acronym that stands for Specific, Measurable, Achievable, Relevant and Time-bound. Each element in the acronym brings crucial information to your strategic planning and represents different focus areas you need as you move forward from the planning to action stages: 

• Specific ensures you’re targeting precise goals rather than general improvement.
• Measurable requires you to think about how you will capture your results and determine progress.
• Achievable asks you to be realistic and ensure you have the resources necessary to reach your goal.
• Relevant directs you to think about how this pertains to your business and its needs.
• Time-bound causes you to consider your timeline and when you want to achieve your goal. 

These aspects will help you work toward a well-rounded plan as you develop your strategic objectives and set goals. Your methodology will be thorough, letting you better plan for implementation and acting on your goal setting.

Following are some examples of strategic objectives, but if your initiatives already check these boxes you might be ready to  start tracking your plan’s execution.

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3. Build Measurable Strategic Objectives 

While all SMART goal elements have individual and unique importance, measurability is especially vital. You have to be able to track your business’s progress toward its goals to understand how well your strategies are working. When creating measurability, consider where your quantifiable data is, how you will collect it, and how you will analyze it. 

If you want your objective to produce quantifiable data, you’ll need a variable that reflects an amount of something. As you complete this stage, consider the factors you’ll need to measure to quantify your progress toward your goals. You could use length in inches or feet, mass in pounds, volume in gallons or liters, temperature in degrees, area in square feet, heat in BTU, and pressure in pounds per square inch. Each of these can quantify and measure an objective.

Strategic and operational planning most often uses safety, time, dollars, percentages, numerical counts, quality, satisfaction, people, and finance to measure strategic goals. By making business objectives that are quantifiable, measurable, and focused, you’ll immediately increase the chance of accomplishing your strategic plan.

You can observe and measure safety standards as you work toward your goals. 

For example, if you manufacture products, you may want to implement new safety strategies and techniques like training, signs, and restricted areas to increase safety at your factories and warehouses. Companies can measure safety by tracking their numbers of workplace accidents and injuries. Comparing numbers before and after implementing a new strategy will let you measure its effectiveness. 

As many companies do, you may find you want to increase your efficiency in producing a product or providing a service. 

For example, a mortgage company might want to reduce the time required to process a loan. A residential construction company might want to reduce the time required to frame a house. A hospital might want to reduce the time an E.R. patient spends waiting to see a physician. This is the most common metric used to meet the definition of strategic objectives.

Measuring how long it takes to complete tasks and analyzing which steps in the process are taking the longest will help you streamline and improve those specific areas. 

Another way to measure your progress is through costs. Many businesses aim to either decrease the cost of producing a product or service or increase the revenue they generate by delivering it.

For example, a mortgage company might want to decrease its loan processing costs. A construction company might want to increase the average margin on new home construction. A hospital might want to decrease average supply costs per E.R. patient.

If your company wants to decrease or increase the rate of a process, activity, or desired outcome, you can use percentages to measure your progress.

Using our previous examples, the mortgage company might want to increase its market share percentage for total loans closed. The construction company may want to decrease the percentage of lumber rejected for failing to meet its internal specification requirements. The hospital might want to increase the percentage of E.R. patients who pay their deductibles at the point of service.

You can also use numerical counts when your business wants to decrease or increase the physical count of something.

The mortgage company might want to increase the number of loans processed. The construction company might want to decrease the number of homes that don’t pass the first inspection. The hospital might want to increase the number of E.R. patients.

You can use quality as a metric to assess your progress toward improving your products or services. You can create your own quality assessment systems or use established customer or third-party standards.

For example, if you manufacture products you can measure quality by adding a testing stage. Testing the products before they’re packaged and shipped to your warehouses or vendors will give you data on how many items pass inspections as well as common quality issues. Using this information to target areas for improvement will help you measure your progress toward producing higher-quality items. 

Increasing customer satisfaction is a great way to apply a customer strategic objective to your company’s goals and growth. You can use customer satisfaction as a way to measure how new customer-focused initiatives are working through surveys and site reviews. 

An electronics company may try to help customers in real-time by launching a chatbox on their site. They can set the program to invite customers to fill out a short survey about their experience or rate how helpful it was after they finish using the feature. Collecting this feedback can help the company determine how satisfied customers are and if they need to make any changes.

People are a great way to measure objective success for both internal and customer goals. As with satisfaction, people can provide qualitative insight about their experiences, giving leadership teams essential feedback to continue progressing toward their goals. Focus groups, surveys, and forms are great ways for companies to receive feedback from people in a way they can measure and apply. 

For example, a company that wants to train their employees in new office habits can ask employees to submit a form afterward outlining what they thought was effective and where the training could improve. 

Many companies focus on financial growth and use their finances as a way to measure their progress. You can calculate costs, revenue, or other financial aspects your business deals with. 

A company may set a goal to reduce its shipping and handling costs. After they implement new systems, comparing new and old reports on shipping and handling costs can help them judge how effective their new techniques were and whether they need to try a new approach. 

Strategic objectives are essential for streamlining effective growth and change across your business’s departments and applications. The many types of strategic purposes let you target specific areas of your business for improvements, such as your customers or finances. The more specific details you include in your strategic objective, the more likely you are to consider all the information you need to succeed. 

Your business’s success relies on using effective processes for creating and implementing strategic objectives. Processes that don’t incorporate the information they need to work toward success can cause many companies to give up on their goals. Tools like SMART goals and solid measurement techniques are pivotal for your business to achieve its objectives and implement successful tactics. 

At AchieveIt, we dedicate ourselves to helping businesses like yours reach their goals and successfully execute new and effective strategies . Our platform automatically collects and displays data on your dashboard, saving you time from manually entering data and letting you focus more of your time on carrying out plans and strategies. You can also choose the scope of your data with AchieveIt, from individual teams and employees to the company as a whole, allowing you to assess progress and improvement. 

Request a demo from AchieveIt today and begin working toward your strategic objectives. 

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Storyful’s Complete Guide to Strategic Planning

In the ever-evolving digital landscape, how can businesses remain agile and aligned? Successful companies turn to strategic planning, informed by cross-platform data .

From a business standpoint, strategic planning is an ongoing process that allows leaders to define the direction and vision for the growth of their organization. With this roadmap, organizations plan out the near-term efforts and initiatives that will help them accomplish their long-term goals, connecting these objectives back to their values and missions.

In this blog, we’ll cover the benefits of strategic planning and the steps your organization can take to create a plan of action. 

What is Strategic Planning?

“ What is strategic planning?” is a question often asked by organizations seeking to define their long-term goals and the steps needed to achieve them. According to the Corporate Finance Institute , strategic planning is “the art of creating specific business strategies, implementing them, and evaluating the results of executing the plan, in regard to a company’s overall long-term goals or desires.”

Companies turn to strategic planning to ensure their organization’s long-term success and sustainability.

As an ongoing, iterative practice, strategic planning helps business leaders avoid the trap of short-term thinking and reactivity. Instead, they become equipped with thoughtful strategy and proactive approaches to deliver growth.

As a fundamental business planning process, strategic planning empowers businesses to navigate their day-to-day functions with confidence and purpose, regardless of their industry or size.

Why is Strategic Planning Important?

The framework for strategic planning creates a clear roadmap for success, made up of detailed, measurable goals. Organizations and professionals are empowered to achieve their objectives, confidently make informed decisions that align with overarching strategy, and maintain a competitive edge.

Before investing in a major sporting event sponsorship , executives at a global brand turned to Storyful to understand the implications this partnership might have on their company’s reputation. Storyful analysts provided nuanced context to the conversations happening across social media. 

Through this investigation, our team highlighted findings to better inform their strategic plan moving forward :

• Risks and opportunities for the brand’s marketing and communications teams to consider
• Recommendations for data-driven decision-making , maximized sponsorship ROI and strengthened messaging strategy
• Identified human rights, safety, and DEI issues to consider as key areas of brand vulnerability
• A strategic sponsorship strategy to increase client visibility while avoiding potential damage to their brand value

Through strategic planning, all branches of a business become stronger. Leaders gain a holistic understanding of their company and its landscape, while employees gain a clear idea of how their work leads to overall success.

Who Performs Strategic Planning?

Now that you understand what strategic planning is, we’ll discuss the key figures shaping that strategy. The early stages of strategic planning typically begin with senior leaders and managers, including the CEO, executive team, and board of directors. These leaders are responsible for shaping the business’s overall direction and long-term goals.

When implemented correctly and collaboratively, the strategic planning process involves various stakeholders across teams and departments, reaching far beyond the executive level. Individual contributors provide a unique perspective into the organization’s strengths, weaknesses, and opportunities. 

What are the Steps in the Strategic Planning Process?

Effective strategic planning incorporates a targeted approach based on the goals at hand and a clear plan of action, carefully outlining the individual steps required to realize an organization’s long-term vision.

1. Setting Goals Strategic planning encourages business leaders to set clear, achievable goals that are aligned and communicated from the top, down. To establish practical goals, frame them to be SMART: specific, measurable, achievable, relevant, and time-bound.  This framework establishes a level of accountability, connectedness, and a timeline to accomplish tasks while making sure objectives are results-driven and easy to understand.

2. Developing Effective Strategies Depending on these goals, your organization’s resources, and the dynamics of your market, the strategies below can lead to enhanced success and sustainable growth.

What are the different types of strategic planning?

• Business Growth Strategies: Expand business by entering new markets, innovating new products or service offerings, and increasing market share.
• Differentiation Strategies: Develop approaches to stand out amongst competitors through pricing, marketing, or partnerships.
• Market Positioning Strategies: Create a distinct role for your business within the wider industry, taking on a role of market leader, challenger, follower, or niche competitor.
• Digital Strategies: In the digital era, efforts focused on online identity, communication on digital platforms, and e-commerce redefine effective customer engagement. 

3. Creating a Plan of Action Once your business defines the purpose and goals of its strategy, the next step is to build an organized plan of action. This plan of action is essential to the implementation of your organization’s strategies. Outlining a detailed approach clarifies how the defined goals will be achieved, breaking down high-level ideas into clear, actionable tasks and activities.

Steps to Creating a Plan of Action:

1. Defining Objectives: Set clear goals and outline objectives to inform what success looks like and how it’ll be achieved on a granular level.

2. SWOT Analysis: Map out your organization’s strengths, weaknesses, opportunities, and threats, considering the internal and external factors that can impact and influence strategic development.

3. Competitive Analysis: Benchmark key competitors and compare your brand’s performance against theirs, considering target audiences and industry trends.

4. Resource Allocation: Consider the resources and timelines required for each task, efficiently spreading talent, technology, and budget across initiatives.

5. Task Prioritization: Determine which tasks on the docket are most important and time-sensitive, and prioritize them. This ensures the focus is placed on high-impact initiatives.

6. Project Assignment: Translate the comprehensive plan into smaller efforts. Assign each task to a clear owner, defining a well-defined scope, success metrics, and a realistic deadline.

7. Performance Tracking: Utilize KPIs (key performance indicators) for a measurable and quantifiable method of tracking progress. If progress slows or milestones aren’t reached, be prepared to adapt and reshape your approach.

8. Communication Strategy: Keep all stakeholders informed about the action plan, their responsibilities, and the overall progress with routine communications, meetings, catch-ups.

Examples of Successful Strategic Planning

The American Management Association suggests strategic planning answers the questions: How do you get from where you are today to where you want to be in the future? What are the steps that you will have to take to create your ideal future business?

In a rapidly changing business landscape, top brands consider these questions regularly, revisiting and reframing their strategic blueprint as their organization, and its place in the industry, evolves. Across several industries, Storyful is a strategic partner to some of the world’s leading companies, protectively planning against risks and threats while identifying growth opportunities with social media intelligence.

Storyful’s strategic planning examples:

• Decoding Health Misinformation During the COVID-19 Pandemic How Storyful Intelligence provided strategic guidance to help a global technology company identify false claims relating to COVID-19 and vaccines
• Mapping the Influencer Ecosystem of Enterprise Developers How Storyful Intelligence helped a leading global technology company use data-driven insights to power smart decision making, defining a target market for quantum computing
• Mapping Key Opinion Leaders How Storyful Intelligence helped a leading asset management company measure brand campaign effectiveness for a strategic sustainability education program

Storyful’s Strategic Planning Approach

Storyful offers a unique, consultative approach to strategic intelligence and planning . Though diverse in nature, our clients have a common goal: ensuring they stay on the cutting edge of trends that can impact their business and revenue. Our team of industry experts create business strategy plans tailored to clients and their goals, with data and actionable insights to inform each stage of the campaign planning process. 

How does Storyful approach strategic planning for businesses?

1. Scope: Identifying client objectives and goals, illuminating pain points, target initiatives, and focused objectives

2. Research: Leveraging expert analysts and proprietary technology, our tools ingest data from 60+ platforms, including news sources and the dark web, adding context to online conversations

3. Actionable data: Our team of analysts deliver high-impact insights and recommendations tailored to client needs

4. Consultation: Pinpointing emerging trends, white space opportunities, influential figures, target audiences, sentiment analysis, competitor benchmarking, and risk mitigation, translating these findings into a strategic business plan

Storyful has partnered with the world’s leading brands to protectively plan against risks and threats while identifying growth opportunities with social media insights. 

Next Steps: How Storyful can help you develop informed strategic plans to achieve your goals

Strategic planning is an ongoing practice for businesses of all sizes. Focused on long-term goals and success, it provides a detailed framework for execution and staying agile in a rapidly evolving world, regardless of an organization’s headcount or revenue. It empowers business leaders to allocate resources, make informed decisions, and connect their efforts to a greater vision: one that’s dedicated to sustained growth and maintaining a competitive advantage.

As a leading global social media intelligence agency, Storyful is a trusted partner to the world’s top brands. We have 12+ years of experience helping businesses like yours make critical decisions, mitigate risks and seize opportunities with confidence.

Now is the time to optimize your brand’s strategic positioning by partnering with Storyful. Schedule a consultation with us to find out how we can help you develop informed strategic plans to achieve your business goals.

Storyful Intelligence has 12+ years of experience partnering with the world’s leading brands, crafting a proven, consultative approach to strategic planning . Our industry experts combine proprietary technology and human analysis of social media insights to transform the way businesses make critical decisions. 

Image credit: Featured photo ©mbpteerapat via Canva.com.

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3 Steps to Identify the Right Strategic Goals for Your Company

• Graham Kenny

Identify who your key stakeholders are — and what you want from them.

In setting strategic objectives, companies usually end up with a list of worthy but vague aspirations. The secret to getting a list of clearly defined and measurable objectives is to anchor them in what you, as a company’s leaders, want to get from your stakeholders. This leads you to defining desired behavioral outcomes, even fairly obvious ones like buying more. The debate can then move to thinking about how to trigger that behavior, and progress toward these outcomes can be described in measures that are in dollars, like revenue; quantities, like units sold; or percentages, like market share. Thinking in this way sounds prosaic, even obvious, but it is an effective way of getting a management team to think clearly about what they need to do.

Ann is the CEO of my country’s largest independent, not-for-profit aged-care provider, offering residential aged care, retirement living, and at-home support. It was established well over a hundred years ago and is set in many of its ways. One of these is how strategic objective-setting is conducted. But Ann’s not happy with the process. I asked her, “Why not?”

• Graham Kenny is CEO of  Strategic Factors and author of the book Strategy Discovery.   He is a recognized expert in strategy and performance measurement who helps managers, executives, and boards create successful organizations in the private, public, and not-for-profit sectors. He has been a professor of management in universities in the U.S., and Canada.  You can connect to or follow him on  LinkedIn .

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• Business strategy |
• 7 strategic planning models, plus 8 fra ...

7 strategic planning models, plus 8 frameworks to help you get started

Strategic planning is vital in defining where your business is going in the next three to five years. With the right strategic planning models and frameworks, you can uncover opportunities, identify risks, and create a strategic plan to fuel your organization’s success. We list the most popular models and frameworks and explain how you can combine them to create a strategic plan that fits your business.

A strategic plan is a great tool to help you hit your business goals . But sometimes, this tool needs to be updated to reflect new business priorities or changing market conditions. If you decide to use a model that already exists, you can benefit from a roadmap that’s already created. The model you choose can improve your knowledge of what works best in your organization, uncover unknown strengths and weaknesses, or help you find out how you can outpace your competitors.

In this article, we cover the most common strategic planning models and frameworks and explain when to use which one. Plus, get tips on how to apply them and which models and frameworks work well together. 

Strategic planning models vs. frameworks

First off: This is not a one-or-nothing scenario. You can use as many or as few strategic planning models and frameworks as you like. 

When your organization undergoes a strategic planning phase, you should first pick a model or two that you want to apply. This will provide you with a basic outline of the steps to take during the strategic planning process.

During that process, think of strategic planning frameworks as the tools in your toolbox. Many models suggest starting with a SWOT analysis or defining your vision and mission statements first. Depending on your goals, though, you may want to apply several different frameworks throughout the strategic planning process.

For example, if you’re applying a scenario-based strategic plan, you could start with a SWOT and PEST(LE) analysis to get a better overview of your current standing. If one of the weaknesses you identify has to do with your manufacturing process, you could apply the theory of constraints to improve bottlenecks and mitigate risks. 

Now that you know the difference between the two, learn more about the seven strategic planning models, as well as the eight most commonly used frameworks that go along with them.

1. Basic model

The basic strategic planning model is ideal for establishing your company’s vision, mission, business objectives, and values. This model helps you outline the specific steps you need to take to reach your goals, monitor progress to keep everyone on target, and address issues as they arise.

If it’s your first strategic planning session, the basic model is the way to go. Later on, you can embellish it with other models to adjust or rewrite your business strategy as needed. Let’s take a look at what kinds of businesses can benefit from this strategic planning model and how to apply it.

Small businesses or organizations

Companies with little to no strategic planning experience

Organizations with few resources 

Write your mission statement. Gather your planning team and have a brainstorming session. The more ideas you can collect early in this step, the more fun and rewarding the analysis phase will feel.

Identify your organization’s goals . Setting clear business goals will increase your team’s performance and positively impact their motivation.

Outline strategies that will help you reach your goals. Ask yourself what steps you have to take in order to reach these goals and break them down into long-term, mid-term, and short-term goals .

Create action plans to implement each of the strategies above. Action plans will keep teams motivated and your organization on target.

Monitor and revise the plan as you go . As with any strategic plan, it’s important to closely monitor if your company is implementing it successfully and how you can adjust it for a better outcome.

2. Issue-based model

Also called goal-based planning model, this is essentially an extension of the basic strategic planning model. It’s a bit more dynamic and very popular for companies that want to create a more comprehensive plan.

Organizations with basic strategic planning experience

Businesses that are looking for a more comprehensive plan

Conduct a SWOT analysis . Assess your organization’s strengths, weaknesses, opportunities, and threats with a SWOT analysis to get a better overview of what your strategic plan should focus on. We’ll give into how to conduct a SWOT analysis when we get into the strategic planning frameworks below.

Identify and prioritize major issues and/or goals. Based on your SWOT analysis, identify and prioritize what your strategic plan should focus on this time around.

Develop your main strategies that address these issues and/or goals. Aim to develop one overarching strategy that addresses your highest-priority goal and/or issue to keep this process as simple as possible.

Update or create a mission and vision statement . Make sure that your business’s statements align with your new or updated strategy. If you haven’t already, this is also a chance for you to define your organization’s values.

Create action plans. These will help you address your organization’s goals, resource needs, roles, and responsibilities. 

Develop a yearly operational plan document. This model works best if your business repeats the strategic plan implementation process on an annual basis, so use a yearly operational plan to capture your goals, progress, and opportunities for next time.

Allocate resources for your year-one operational plan. Whether you need funding or dedicated team members to implement your first strategic plan, now is the time to allocate all the resources you’ll need.

Monitor and revise the strategic plan. Record your lessons learned in the operational plan so you can revisit and improve it for the next strategic planning phase.

The issue-based plan can repeat on an annual basis (or less often once you resolve the issues). It’s important to update the plan every time it’s in action to ensure it’s still doing the best it can for your organization.

You don’t have to repeat the full process every year—rather, focus on what’s a priority during this run.

3. Alignment model

This model is also called strategic alignment model (SAM) and is one of the most popular strategic planning models. It helps you align your business and IT strategies with your organization’s strategic goals. 

You’ll have to consider four equally important, yet different perspectives when applying the alignment strategic planning model:

Strategy execution: The business strategy driving the model

Technology potential: The IT strategy supporting the business strategy

Competitive potential: Emerging IT capabilities that can create new products and services

Service level: Team members dedicated to creating the best IT system in the organization

Ideally, your strategy will check off all the criteria above—however, it’s more likely you’ll have to find a compromise. 

Here’s how to create a strategic plan using the alignment model and what kinds of companies can benefit from it.

Organizations that need to fine-tune their strategies

Businesses that want to uncover issues that prevent them from aligning with their mission

Companies that want to reassess objectives or correct problem areas that prevent them from growing

Outline your organization’s mission, programs, resources, and where support is needed. Before you can improve your statements and approaches, you need to define what exactly they are.

Identify what internal processes are working and which ones aren’t. Pinpoint which processes are causing problems, creating bottlenecks , or could otherwise use improving. Then prioritize which internal processes will have the biggest positive impact on your business.

Identify solutions. Work with the respective teams when you’re creating a new strategy to benefit from their experience and perspective on the current situation.

Update your strategic plan with the solutions. Update your strategic plan and monitor if implementing it is setting your business up for improvement or growth. If not, you may have to return to the drawing board and update your strategic plan with new solutions.

4. Scenario model

The scenario model works great if you combine it with other models like the basic or issue-based model. This model is particularly helpful if you need to consider external factors as well. These can be government regulations, technical, or demographic changes that may impact your business.

Organizations trying to identify strategic issues and goals caused by external factors

Identify external factors that influence your organization. For example, you should consider demographic, regulation, or environmental factors.

Review the worst case scenario the above factors could have on your organization. If you know what the worst case scenario for your business looks like, it’ll be much easier to prepare for it. Besides, it’ll take some of the pressure and surprise out of the mix, should a scenario similar to the one you create actually occur.

Identify and discuss two additional hypothetical organizational scenarios. On top of your worst case scenario, you’ll also want to define the best case and average case scenarios. Keep in mind that the worst case scenario from the previous step can often provoke strong motivation to change your organization for the better. However, discussing the other two will allow you to focus on the positive—the opportunities your business may have ahead.

Identify and suggest potential strategies or solutions. Everyone on the team should now brainstorm different ways your business could potentially respond to each of the three scenarios. Discuss the proposed strategies as a team afterward.

Uncover common considerations or strategies for your organization. There’s a good chance that your teammates come up with similar solutions. Decide which ones you like best as a team or create a new one together.

Identify the most likely scenario and the most reasonable strategy. Finally, examine which of the three scenarios is most likely to occur in the next three to five years and how your business should respond to potential changes.

5. Self-organizing model

Also called the organic planning model, the self-organizing model is a bit different from the linear approaches of the other models. You’ll have to be very patient with this method. 

This strategic planning model is all about focusing on the learning and growing process rather than achieving a specific goal. Since the organic model concentrates on continuous improvement , the process is never really over.

Large organizations that can afford to take their time

Businesses that prefer a more naturalistic, organic planning approach that revolves around common values, communication, and shared reflection

Companies that have a clear understanding of their vision

Define and communicate your organization’s cultural values . Your team can only think clearly and with solutions in mind when they have a clear understanding of your organization's values.

Communicate the planning group’s vision for the organization. Define and communicate the vision with everyone involved in the strategic planning process. This will align everyone’s ideas with your company’s vision.

Discuss what processes will help realize the organization’s vision on a regular basis. Meet every quarter to discuss strategies or tactics that will move your organization closer to realizing your vision.

6. Real-time model

This fluid model can help organizations that deal with rapid changes to their work environment. There are three levels of success in the real-time model: 

Organizational: At the organizational level, you’re forming strategies in response to opportunities or trends.

Programmatic: At the programmatic level, you have to decide how to respond to specific outcomes or environmental changes.

Operational: On the operational level, you will study internal systems, policies, and people to develop a strategy for your company.

Figuring out your competitive advantage can be difficult, but this is absolutely crucial to ensure success. Whether it’s a unique asset or strength your organization has or an outstanding execution of services or programs—it’s important that you can set yourself apart from others in the industry to succeed.

Companies that need to react quickly to changing environments

Businesses that are seeking new tools to help them align with their organizational strategy

Define your mission and vision statement. If you ever feel stuck formulating your company’s mission or vision statement, take a look at those of others. Maybe Asana’s vision statement sparks some inspiration.

Research, understand, and learn from competitor strategy and market trends. Pick a handful of competitors in your industry and find out how they’ve created success for themselves. How did they handle setbacks or challenges? What kinds of challenges did they even encounter? Are these common scenarios in the market? Learn from your competitors by finding out as much as you can about them.

Study external environments. At this point, you can combine the real-time model with the scenario model to find solutions to threats and opportunities outside of your control.

Conduct a SWOT analysis of your internal processes, systems, and resources. Besides the external factors your team has to consider, it’s also important to look at your company’s internal environment and how well you’re prepared for different scenarios.

Develop a strategy. Discuss the results of your SWOT analysis to develop a business strategy that builds toward organizational, programmatic, and operational success.

Rinse and repeat. Monitor how well the new strategy is working for your organization and repeat the planning process as needed to ensure you’re on top or, perhaps, ahead of the game. 

7. Inspirational model

This last strategic planning model is perfect to inspire and energize your team as they work toward your organization’s goals. It’s also a great way to introduce or reconnect your employees to your business strategy after a merger or acquisition.

Businesses with a dynamic and inspired start-up culture

Organizations looking for inspiration to reinvigorate the creative process

Companies looking for quick solutions and strategy shifts

Gather your team to discuss an inspirational vision for your organization. The more people you can gather for this process, the more input you will receive.

Brainstorm big, hairy audacious goals and ideas. Encouraging your team not to hold back with ideas that may seem ridiculous will do two things: for one, it will mitigate the fear of contributing bad ideas. But more importantly, it may lead to a genius idea or suggestion that your team wouldn’t have thought of if they felt like they had to think inside of the box.

Assess your organization’s resources. Find out if your company has the resources to implement your new ideas. If they don’t, you’ll have to either adjust your strategy or allocate more resources.

Develop a strategy balancing your resources and brainstorming ideas. Far-fetched ideas can grow into amazing opportunities but they can also bear great risk. Make sure to balance ideas with your strategic direction. 

Now, let’s dive into the most commonly used strategic frameworks.

8. SWOT analysis framework

One of the most popular strategic planning frameworks is the SWOT analysis . A SWOT analysis is a great first step in identifying areas of opportunity and risk—which can help you create a strategic plan that accounts for growth and prepares for threats.

SWOT stands for strengths, weaknesses, opportunities, and threats. Here’s an example:

9. OKRs framework

A big part of strategic planning is setting goals for your company. That’s where OKRs come into play. 

OKRs stand for objective and key results—this goal-setting framework helps your organization set and achieve goals. It provides a somewhat holistic approach that you can use to connect your team’s work to your organization’s big-picture goals.  When team members understand how their individual work contributes to the organization’s success, they tend to be more motivated and produce better results

10. Balanced scorecard (BSC) framework

The balanced scorecard is a popular strategic framework for businesses that want to take a more holistic approach rather than just focus on their financial performance. It was designed by David Norton and Robert Kaplan in the 1990s, it’s used by companies around the globe to: 

Communicate goals

Align their team’s daily work with their company’s strategy

Prioritize products, services, and projects

Monitor their progress toward their strategic goals

Your balanced scorecard will outline four main business perspectives:

Customers or clients , meaning their value, satisfaction, and/or retention

Financial , meaning your effectiveness in using resources and your financial performance

Internal process , meaning your business’s quality and efficiency

Organizational capacity , meaning your organizational culture, infrastructure and technology, and human resources

With the help of a strategy map, you can visualize and communicate how your company is creating value. A strategy map is a simple graphic that shows cause-and-effect connections between strategic objectives. 

The balanced scorecard framework is an amazing tool to use from outlining your mission, vision, and values all the way to implementing your strategic plan .

You can use an integration like Lucidchart to create strategy maps for your business in Asana.

11. Porter’s Five Forces framework

If you’re using the real-time strategic planning model, Porter’s Five Forces are a great framework to apply. You can use it to find out what your product’s or service’s competitive advantage is before entering the market.

Developed by Michael E. Porter , the framework outlines five forces you have to be aware of and monitor:

Threat of new industry entrants: Any new entry into the market results in increased pressure on prices and costs. 

Competition in the industry: The more competitors that exist, the more difficult it will be for you to create value in the market with your product or service.

Bargaining power of suppliers: Suppliers can wield more power if there are less alternatives for buyers or it’s expensive, time consuming, or difficult to switch to a different supplier.

Bargaining power of buyers: Buyers can wield more power if the same product or service is available elsewhere with little to no difference in quality.

Threat of substitutes: If another company already covers the market’s needs, you’ll have to create a better product or service or make it available for a lower price at the same quality in order to compete.

Remember, industry structures aren’t static. The more dynamic your strategic plan is, the better you’ll be able to compete in a market.

12. VRIO framework

The VRIO framework is another strategic planning tool designed to help you evaluate your competitive advantage. VRIO stands for value, rarity, imitability, and organization.

It’s a resource-based theory developed by Jay Barney. With this framework, you can study your firmed resources and find out whether or not your company can transform them into sustained competitive advantages. 

Firmed resources can be tangible (e.g., cash, tools, inventory, etc.) or intangible (e.g., copyrights, trademarks, organizational culture, etc.). Whether these resources will actually help your business once you enter the market depends on four qualities:

Valuable : Will this resource either increase your revenue or decrease your costs and thereby create value for your business?

Rare : Are the resources you’re using rare or can others use your resources as well and therefore easily provide the same product or service?

Inimitable : Are your resources either inimitable or non-substitutable? In other words, how unique and complex are your resources?

Organizational: Are you organized enough to use your resources in a way that captures their value, rarity, and inimitability?

It’s important that your resources check all the boxes above so you can ensure that you have sustained competitive advantage over others in the industry.

13. Theory of Constraints (TOC) framework

If the reason you’re currently in a strategic planning process is because you’re trying to mitigate risks or uncover issues that could hurt your business—this framework should be in your toolkit.

The theory of constraints (TOC) is a problem-solving framework that can help you identify limiting factors or bottlenecks preventing your organization from hitting OKRs or KPIs . 

Whether it’s a policy, market, or recourse constraint—you can apply the theory of constraints to solve potential problems, respond to issues, and empower your team to improve their work with the resources they have.

14. PEST/PESTLE analysis framework

The idea of the PEST analysis is similar to that of the SWOT analysis except that you’re focusing on external factors and solutions. It’s a great framework to combine with the scenario-based strategic planning model as it helps you define external factors connected to your business’s success.

PEST stands for political, economic, sociological, and technological factors. Depending on your business model, you may want to expand this framework to include legal and environmental factors as well (PESTLE). These are the most common factors you can include in a PESTLE analysis:

Political: Taxes, trade tariffs, conflicts

Economic: Interest and inflation rate, economic growth patterns, unemployment rate

Social: Demographics, education, media, health

Technological: Communication, information technology, research and development, patents

Legal: Regulatory bodies, environmental regulations, consumer protection

Environmental: Climate, geographical location, environmental offsets

15. Hoshin Kanri framework

Hoshin Kanri is a great tool to communicate and implement strategic goals. It’s a planning system that involves the entire organization in the strategic planning process. The term is Japanese and stands for “compass management” and is also known as policy management. 

This strategic planning framework is a top-down approach that starts with your leadership team defining long-term goals which are then aligned and communicated with every team member in the company. 

You should hold regular meetings to monitor progress and update the timeline to ensure that every teammate’s contributions are aligned with the overarching company goals.

Stick to your strategic goals

Whether you’re a small business just starting out or a nonprofit organization with decades of experience, strategic planning is a crucial step in your journey to success. 

If you’re looking for a tool that can help you and your team define, organize, and implement your strategic goals, Asana is here to help. Our goal-setting software allows you to connect all of your team members in one place, visualize progress, and stay on target.

Related resources

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The Strategic Planning Process in 4 Steps

To help you throughout our strategic planning framework, we have created a how-to guide on the basics of a strategic plan, which we will take you through step-by-step..

Free Strategic Planning Guide

What is Strategic Planning?

Strategic Planning is when organizations define a bold vision and create a plan with objectives and goals to reach that future. A great strategic plan defines where your organization is going, how you’ll win, who must do what, and how you’ll review and adapt your strategy development.

Overview of the Strategic Planning Process:

The strategic management process involves taking your organization on a journey from point A (where you are today) to point B (your vision of the future).

Part of that journey is the strategy built during strategic planning, and part of it is execution during the strategic management process. A good strategic plan dictates “how” you travel the selected road.

Effective execution ensures you are reviewing, refreshing, and recalibrating your strategy to reach your destination. The planning process should take no longer than 90 days. But, move at a pace that works best for you and your team and leverage this as a resource.

To kick this process off, we recommend 1-2 weeks (1-hour meeting with the Owner/CEO, Strategy Director, and Facilitator (if necessary) to discuss the information collected and direction for continued planning.)

Questions to Ask:

• Who is on your Planning Team? What senior leadership members and key stakeholders are included? Checkout these links you need help finding a strategic planning consultant , someone to facilitate strategic planning , or expert AI strategy consulting .
• Who will be the business process owner (Strategy Director) of planning in your organization?
• Fast forward 12 months from now, what do you want to see differently in your organization as a result of your strategic plan and implementation?
• Planning team members are informed of their roles and responsibilities.
• A strategic planning schedule is established.
• Existing planning information and secondary data collected.

Action Grid:

Step 1: Determine Organizational Readiness

Set up your plan for success – questions to ask:

• Are the conditions and criteria for successful planning in place at the current time? Can certain pitfalls be avoided?
• Is this the appropriate time for your organization to initiate a planning process? Yes or no? If no, where do you go from here?

Step 2: Develop Your Team & Schedule

Who is going to be on your planning team? You need to choose someone to oversee the strategy implementation (Chief Strategy Officer or Strategy Director) and strategic management of your plan? You need some of the key individuals and decision makers for this team. It should be a small group of approximately 12-15 people.

OnStrategy is the leader in strategic planning and performance management. Our cloud-based software and hands-on services closes the gap between strategy and execution. Learn more about OnStrategy here .

Step 3: Collect Current Data

All strategic plans are developed using the following information:

• The last strategic plan, even if it is not current
• Mission statement, vision statement, values statement
• Past or current Business plan
• Financial records for the last few years
• Marketing plan
• Other information, such as last year’s SWOT, sales figures and projections

Step 4: Review Collected Data

Review the data collected in the last action with your strategy director and facilitator.

• What trends do you see?
• Are there areas of obvious weakness or strengths?
• Have you been following a plan or have you just been going along with the market?

Conclusion: A successful strategic plan must be adaptable to changing conditions. Organizations benefit from having a flexible plan that can evolve, as assumptions and goals may need adjustments. Preparing to adapt or restart the planning process is crucial, so we recommend updating actions quarterly and refreshing your plan annually.

Strategic Planning Phase 1: Determine Your Strategic Position

Want more? Dive into the “ Evaluate Your Strategic Position ” How-To Guide.

Action Grid

Step 1: identify strategic issues.

Strategic issues are critical unknowns driving you to embark on a robust strategic planning process. These issues can be problems, opportunities, market shifts, or anything else that keeps you awake at night and begging for a solution or decision. The best strategic plans address your strategic issues head-on.

• How will we grow, stabilize, or retrench in order to sustain our organization into the future?
• How will we diversify our revenue to reduce our dependence on a major customer?
• What must we do to improve our cost structure and stay competitive?
• How and where must we innovate our products and services?

Step 2: Conduct an Environmental Scan

Conducting an environmental scan will help you understand your operating environment. An environmental scan is called a PEST analysis, an acronym for Political, Economic, Social, and Technological trends. Sometimes, it is helpful to include Ecological and Legal trends as well. All of these trends play a part in determining the overall business environment.

Step 3: Conduct a Competitive Analysis

The reason to do a competitive analysis is to assess the opportunities and threats that may occur from those organizations competing for the same business you are. You need to understand what your competitors are or aren’t offering your potential customers. Here are a few other key ways a competitive analysis fits into strategic planning:

• To help you assess whether your competitive advantage is really an advantage.
• To understand what your competitors’ current and future strategies are so you can plan accordingly.
• To provide information that will help you evaluate your strategic decisions against what your competitors may or may not be doing.

Learn more on how to conduct a competitive analysis here .

Step 4: Identify Opportunities and Threats

Opportunities are situations that exist but must be acted on if the business is to benefit from them.

What do you want to capitalize on?

• What new needs of customers could you meet?
• What are the economic trends that benefit you?
• What are the emerging political and social opportunities?
• What niches have your competitors missed?

Threats refer to external conditions or barriers preventing a company from reaching its objectives.

What do you need to mitigate? What external driving force do you need to anticipate?

Questions to Answer:

• What are the negative economic trends?
• What are the negative political and social trends?
• Where are competitors about to bite you?
• Where are you vulnerable?

Step 5: Identify Strengths and Weaknesses

Strengths refer to what your company does well.

What do you want to build on?

• What do you do well (in sales, marketing, operations, management)?
• What are your core competencies?
• What differentiates you from your competitors?
• Why do your customers buy from you?

Weaknesses refer to any limitations a company faces in developing or implementing a strategy.

What do you need to shore up?

• Where do you lack resources?
• What can you do better?
• Where are you losing money?
• In what areas do your competitors have an edge?

Step 6: Customer Segments

Customer segmentation defines the different groups of people or organizations a company aims to reach or serve.

• What needs or wants define your ideal customer?
• What characteristics describe your typical customer?
• Can you sort your customers into different profiles using their needs, wants and characteristics?
• Can you reach this segment through clear communication channels?

Step 7: Develop Your SWOT

A SWOT analysis is a quick way of examining your organization by looking at the internal strengths and weaknesses in relation to the external opportunities and threats. Creating a SWOT analysis lets you see all the important factors affecting your organization together in one place.

It’s easy to read, easy to communicate, and easy to create. Take the Strengths, Weaknesses, Opportunities, and Threats you developed earlier, review, prioritize, and combine like terms. The SWOT analysis helps you ask and answer the following questions: “How do you….”

• Build on your strengths
• Shore up your weaknesses
• Capitalize on your opportunities
• Manage your threats

Strategic Planning Process Phase 2: Developing Strategy

Want More? Deep Dive Into the “Developing Your Strategy” How-To Guide.

Step 1: Develop Your Mission Statement

The mission statement describes an organization’s purpose or reason for existing.

What is our purpose? Why do we exist? What do we do?

• What are your organization’s goals? What does your organization intend to accomplish?
• Why do you work here? Why is it special to work here?
• What would happen if we were not here?

Outcome: A short, concise, concrete statement that clearly defines the scope of the organization.

Step 2: discover your values.

Your values statement clarifies what your organization stands for, believes in and the behaviors you expect to see as a result. Check our the post on great what are core values and examples of core values .

How will we behave?

• What are the key non-negotiables that are critical to the company’s success?
• What guiding principles are core to how we operate in this organization?
• What behaviors do you expect to see?
• If the circumstances changed and penalized us for holding this core value, would we still keep it?

Outcome: Short list of 5-7 core values.

Step 3: casting your vision statement.

A Vision Statement defines your desired future state and directs where we are going as an organization.

Where are we going?

• What will our organization look like 5–10 years from now?
• What does success look like?
• What are we aspiring to achieve?
• What mountain are you climbing and why?

Outcome: A picture of the future.

Step 4: identify your competitive advantages.

A competitive advantage is a characteristic of an organization that allows it to meet its customer’s need(s) better than its competition can. It’s important to consider your competitive advantages when creating your competitive strategy.

What are we best at?

• What are your unique strengths?
• What are you best at in your market?
• Do your customers still value what is being delivered? Ask them.
• How do your value propositions stack up in the marketplace?

Outcome: A list of 2 or 3 items that honestly express the organization’s foundation for winning.

Step 5: crafting your organization-wide strategies.

Your competitive strategy is the general methods you intend to use to reach your vision. Regardless of the level, a strategy answers the question “how.”

How will we succeed?

• Broad: market scope; a relatively wide market emphasis.
• Narrow: limited to only one or few segments in the market
• Does your competitive position focus on lowest total cost or product/service differentiation or both?

Outcome: Establish the general, umbrella methods you intend to use to reach your vision.

Phase 3: Strategic Plan Development

Want More? Deep Dive Into the “Build Your Plan” How-To Guide.

Strategic Planning Process Step 1: Use Your SWOT to Set Priorities

If your team wants to take the next step in the SWOT analysis, apply the TOWS Strategic Alternatives Matrix to your strategy map to help you think about the options you could pursue. To do this, match external opportunities and threats with your internal strengths and weaknesses, as illustrated in the matrix below:

TOWS Strategic Alternatives Matrix

Evaluate the options you’ve generated, and identify the ones that give the greatest benefit, and that best achieve the mission and vision of your organization. Add these to the other strategic options that you’re considering.

Step 2: Define Long-Term Strategic Objectives

Long-Term Strategic Objectives are long-term, broad, continuous statements that holistically address all areas of your organization. What must we focus on to achieve our vision? Check out examples of strategic objectives here. What are the “big rocks”?

Questions to ask:

• What are our shareholders or stakeholders expectations for our financial performance or social outcomes?
• To reach our outcomes, what value must we provide to our customers? What is our value proposition?
• To provide value, what process must we excel at to deliver our products and services?
• To drive our processes, what skills, capabilities and organizational structure must we have?

Outcome: Framework for your plan – no more than 6. You can use the balanced scorecard framework, OKRs, or whatever methodology works best for you. Just don’t exceed 6 long-term objectives.

Step 3: Setting Organization-Wide Goals and Measures

Once you have formulated your strategic objectives, you should translate them into goals and measures that can be communicated to your strategic planning team (team of business leaders and/or team members).

You want to set goals that convert the strategic objectives into specific performance targets. Effective strategic goals clearly state what, when, how, and who, and they are specifically measurable. They should address what you must do in the short term (think 1-3 years) to achieve your strategic objectives.

Organization-wide goals are annual statements that are SMART – specific, measurable, attainable, responsible, and time-bound. These are outcome statements expressing a result to achieve the desired outcomes expected in the organization.

What is most important right now to reach our long-term objectives?

Outcome: clear outcomes for the current year..

Step 4: Select KPIs

Key Performance Indicators (KPI) are the key measures that will have the most impact in moving your organization forward. We recommend you guide your organization with measures that matter. See examples of KPIs here.

How will we measure our success?

Outcome: 5-7 measures that help you keep the pulse on your performance. When selecting your Key Performance Indicators (KPIs), ask, “What are the key performance measures we need to track to monitor if we are achieving our goals?” These KPIs include the key goals you want to measure that will have the most impact on moving your organization forward.

Step 5: Cascade Your Strategies to Operations

To move from big ideas to action, creating action items and to-dos for short-term goals is crucial. This involves translating strategy from the organizational level to individuals. Functional area managers and contributors play a role in developing short-term goals to support the organization.

Before taking action, decide whether to create plans directly derived from the strategic plan or sync existing operational, business, or account plans with organizational goals. Avoid the pitfall of managing multiple sets of goals and actions, as this shifts from strategic planning to annual planning.

Questions to Ask

• How are we going to get there at a functional level?
• Who must do what by when to accomplish and drive the organizational goals?
• What strategic questions still remain and need to be solved?

Department/functional goals, actions, measures and targets for the next 12-24 months

Step 6: Cascading Goals to Departments and Team Members

Now in your Departments / Teams, you need to create goals to support the organization-wide goals. These goals should still be SMART and are generally (short-term) something to be done in the next 12-18 months. Finally, you should develop an action plan for each goal.

Keep the acronym SMART in mind again when setting action items, and make sure they include start and end dates and have someone assigned their responsibility. Since these action items support your previously established goals, it may be helpful to consider action items your immediate plans on the way to achieving your (short-term) goals. In other words, identify all the actions that need to occur in the next 90 days and continue this same process every 90 days until the goal is achieved.

Examples of Cascading Goals:

Phase 4: Executing Strategy and Managing Performance

Want more? Dive Into the “Managing Performance” How-To Guide.

Step 1: Strategic Plan Implementation Schedule

Implementation is the process that turns strategies and plans into actions in order to accomplish strategic objectives and goals.

How will we use the plan as a management tool?

• Communication Schedule: How and when will you roll-out your plan to your staff? How frequently will you send out updates?
• Process Leader: Who is your strategy director?
• Structure: What are the dates for your strategy reviews (we recommend at least quarterly)?
• System & Reports: What are you expecting each staff member to come prepared with to those strategy review sessions?

Outcome: Syncing your plan into the “rhythm of your business.”

Once your resources are in place, you can set your implementation schedule. Use the following steps as your base implementation plan:

• Establish your performance management and reward system.
• Set up monthly and quarterly strategy meetings with established reporting procedures.
• Set up annual strategic review dates including new assessments and a large group meeting for an annual plan review.

Now you’re ready to start plan roll-out. Below are sample implementation schedules, which double for a full strategic management process timeline.

Step 2: Tracking Goals & Actions

Monthly strategy meetings don’t need to take a lot of time – 30 to 60 minutes should suffice. But it is important that key team members report on their progress toward the goals they are responsible for – including reporting on metrics in the scorecard they have been assigned.

By using the measurements already established, it’s easy to make course corrections if necessary. You should also commit to reviewing your Key Performance Indicators (KPIs) during these regular meetings. Need help comparing strategic planning software ? Check out our guide.

Effective Strategic Planning: Your Bi-Annual Checklist

Never lose sight of the fact that strategic plans are guidelines, not rules. Every six months or so, you should evaluate your strategy execution and strategic plan implementation by asking these key questions:

• Will your goals be achieved within the time frame of the plan? If not, why?
• Should the deadlines be modified? (Before you modify deadlines, figure out why you’re behind schedule.)
• Are your goals and action items still realistic?
• Should the organization’s focus be changed to put more emphasis on achieving your goals?
• Should your goals be changed? (Be careful about making these changes – know why efforts aren’t achieving the goals before changing the goals.)
• What can be gathered from an adaptation to improve future planning activities?

Why Track Your Goals?

• Ownership: Having a stake and responsibility in the plan makes you feel part of it and leads you to drive your goals forward.
• Culture: Successful plans tie tracking and updating goals into organizational culture.
• Implementation: If you don’t review and update your strategic goals, they are just good intentions
• Accountability: Accountability and high visibility help drive change. This means that each measure, objective, data source and initiative must have an owner.
• Empowerment: Changing goals from In Progress to Complete just feels good!

Step 3: Review & Adapt

Guidelines for your strategy review.

The most important part of this meeting is a 70/30 review. 30% is about reviewing performance, and 70% should be spent on making decisions to move the company’s strategy forward in the next quarter.

The best strategic planners spend about 60-90 minutes in the sessions. Holding meetings helps focus your goals on accomplishing top priorities and accelerating the organization’s growth. Although the meeting structure is relatively simple, it does require a high degree of discipline.

Strategy Review Session Questions:

Strategic planning frequently asked questions, read our frequently asked questions about strategic planning to learn how to build a great strategic plan..

Strategic planning is when organizations define a bold vision and create a plan with objectives and goals to reach that future. A great strategic plan defines where your organization is going, how you’ll win, who must do what, and how you’ll review and adapt your strategy..

Your strategic plan needs to include an assessment of your current state, a SWOT analysis, mission, vision, values, competitive advantages, growth strategy, growth enablers, a 3-year roadmap, and annual plan with strategic goals, OKRs, and KPIs.

A strategic planning process should take no longer than 90 days to complete from start to finish! Any longer could fatigue your organization and team.

There are four overarching phases to the strategic planning process that include: determining position, developing your strategy, building your plan, and managing performance. Each phase plays a unique but distinctly crucial role in the strategic planning process.

Prior to starting your strategic plan, you must go through this pre-planning process to determine your organization’s readiness by following these steps:

Ask yourself these questions: Are the conditions and criteria for successful planning in place now? Can we foresee any pitfalls that we can avoid? Is there an appropriate time for our organization to initiate this process?

Develop your team and schedule. Who will oversee the implementation as Chief Strategy Officer or Director? Do we have at least 12-15 other key individuals on our team?

Research and Collect Current Data. Find the following resources that your organization may have used in the past to assist you with your new plan: last strategic plan, mission, vision, and values statement, business plan, financial records, marketing plan, SWOT, sales figures, or projections.

Finally, review the data with your strategy director and facilitator and ask these questions: What trends do we see? Any obvious strengths or weaknesses? Have we been following a plan or just going along with the market?

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Why Is Strategic Planning Important?

• 06 Oct 2020

Do you know what your organization’s strategy is? How much time do you dedicate to developing that strategy each month?

If your answers are on the low side, you’re not alone. According to research from Bridges Business Consultancy , 48 percent of leaders spend less than one day per month discussing strategy.

It’s no wonder, then, that 48 percent of all organizations fail to meet at least half of their strategic targets. Before an organization can reap the rewards of its business strategy, planning must take place to ensure its strategy remains agile and executable .

Here’s a look at what strategic planning is and how it can benefit your organization.

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What Is Strategic Planning?

Strategic planning is the ongoing organizational process of using available knowledge to document a business's intended direction. This process is used to prioritize efforts, effectively allocate resources, align shareholders and employees on the organization’s goals, and ensure those goals are backed by data and sound reasoning.

It’s important to highlight that strategic planning is an ongoing process—not a one-time meeting. In the online course Disruptive Strategy , Harvard Business School Professor Clayton Christensen notes that in a study of HBS graduates who started businesses, 93 percent of those with successful strategies evolved and pivoted away from their original strategic plans.

“Most people think of strategy as an event, but that’s not the way the world works,” Christensen says. “When we run into unanticipated opportunities and threats, we have to respond. Sometimes we respond successfully; sometimes we don’t. But most strategies develop through this process. More often than not, the strategy that leads to success emerges through a process that’s at work 24/7 in almost every industry.”

Strategic planning requires time, effort, and continual reassessment. Given the proper attention, it can set your business on the right track. Here are three benefits of strategic planning.

Related: 4 Ways to Develop Your Strategic Thinking Skills

Benefits of Strategic Planning

1. create one, forward-focused vision.

Strategy touches every employee and serves as an actionable way to reach your company’s goals.

One significant benefit of strategic planning is that it creates a single, forward-focused vision that can align your company and its shareholders. By making everyone aware of your company’s goals, how and why those goals were chosen, and what they can do to help reach them, you can create an increased sense of responsibility throughout your organization.

This can also have trickle-down effects. For instance, if a manager isn’t clear on your organization’s strategy or the reasoning used to craft it, they could make decisions on a team level that counteract its efforts. With one vision to unite around, everyone at your organization can act with a broader strategy in mind.

2. Draw Attention to Biases and Flaws in Reasoning

The decisions you make come with inherent bias. Taking part in the strategic planning process forces you to examine and explain why you’re making each decision and back it up with data, projections, or case studies, thus combatting your cognitive biases.

A few examples of cognitive biases are:

• The recency effect: The tendency to select the option presented most recently because it’s fresh in your mind
• Occam’s razor bias: The tendency to assume the most obvious decision to be the best decision
• Inertia bias: The tendency to select options that allow you to think, feel, and act in familiar ways

One cognitive bias that may be more difficult to catch in the act is confirmation bias . When seeking to validate a particular viewpoint, it's the tendency to only pay attention to information that supports that viewpoint.

If you’re crafting a strategic plan for your organization and know which strategy you prefer, enlist others with differing views and opinions to help look for information that either proves or disproves the idea.

Combating biases in strategic decision-making requires effort and dedication from your entire team, and it can make your organization’s strategy that much stronger.

Related: 3 Group Decision-Making Techniques for Success

3. Track Progress Based on Strategic Goals

Having a strategic plan in place can enable you to track progress toward goals. When each department and team understands your company’s larger strategy, their progress can directly impact its success, creating a top-down approach to tracking key performance indicators (KPIs) .

By planning your company’s strategy and defining its goals, KPIs can be determined at the organizational level. These goals can then be extended to business units, departments, teams, and individuals. This ensures that every level of your organization is aligned and can positively impact your business’s KPIs and performance.

It’s important to remember that even though your strategy might be far-reaching and structured, it must remain agile. As Christensen asserts in Disruptive Strategy , a business’s strategy needs to evolve with the challenges and opportunities it encounters. Be prepared to pivot your KPIs as goals shift and communicate the reasons for change to your organization.

Improve Your Strategic Planning Skills

Strategic planning can benefit your organization’s vision, execution, and progress toward goals. If strategic planning is a skill you’d like to improve, online courses can provide the knowledge and techniques needed to lead your team and organization.

Strategy courses can range from primers on key concepts (such as Economics for Managers ), to deep-dives on strategy frameworks (such as Disruptive Strategy ), to coursework designed to help you strategize for a specific organizational goal (such as Sustainable Business Strategy ).

Learning how to craft an effective, compelling strategic plan can enable you to not only invest in your career but provide lasting value to your organization.

Do you want to formulate winning strategies for your organization? Explore our portfolio of online strategy courses and download the free flowchart to determine which is the best fit for you and your goals.

About the Author

Objectives And Goals Of Strategic Planning

In an overly competitive business world, it’s highly crucial for organizations to consistently ace up their game to stay relevant….

In an overly competitive business world, it’s highly crucial for organizations to consistently ace up their game to stay relevant. A part of it comes from effective strategic planning that involves crafting long-term strategic goals , and formulating a strategic plan that outlines the organization’s process to achieve these goals. Strategic Planning not only builds a competitive advantage for an organization, but also removes uncertainty and confusion. Let’s dive deep into the topic and build a deeper understanding of it.

What Is Strategic Planning?

How is strategic planning different from business planning, purpose of strategic planning and importance, the strategic planning process, effective strategic goals, what is strategic planning .

Strategic planning is the systematic process of defining an organization’s long-term goals and proposing strategies to achieve them. This is essential to elucidating the organization’s long-term vision and its process of making that vision a reality. The strategic planning process is used to effectively allocate resources, prioritize work, and ensure that organizational goals are backed by statistical data and sound reasoning.

In a nutshell, the process of strategic planning includes answering questions like:

• Where are we now?
• Where are we going?
• What is going to get in our way?
• What do we need to do to get to where we want to go?

Strategic planning differs greatly from business planning. Strategic planning requires you to withhold your general day-to-day activities and enunciate where your organization is heading. It also requires crafting strategic goals and objectives for the future and setting up milestones and steps required to achieve those goals. A business plan , on the other hand, is more concerned with creating and working on short- or mid-term goals. It focuses on goals that are not more than a year long and serves a specific purpose, such as directing operations, launching a product and acquiring funding.

The main purpose of strategic planning is to set clearly defined goals for the growth and success of your organization and achieve them with the help of an effective strategic plan. It establishes a connection between your organization’s mission, its long-term vision and the established plan. 

It’s important because of a variety of factors:

• It’s crucial to determine the direction and focus of an organization. 
• It ensures organizational alignment, allowing everyone to work towards shared goals. 
• It helps an organization understand its weaknesses and analyze potential risks.
• It boosts productivity and builds a positive work environment. 

Following are the steps involved in the development and execution of a strategic plan:

• Understanding your organization’s mission and defining its ultimate purpose.
• Describing your organization’s vision.
• Crafting long-term goals and objectives that are clearly aligned with the organization’s vision.
• Formulating a strategic plan that outlines how the organization will achieve its goals in the next 3–5 years.

Big Picture thinking is a critical aspect of the strategic planning process. Furthermore, the strategic planning process might look a bit simple at first, but the challenges start creeping in over time. It’s important for your organization to persistently stick to its plan, and leverage short term implementation to reach its goals.

Objectives of strategic planning are detailed statements of direction that indicate what all is necessary and important in an organizational strategy. Specifically, these are clear goals that the organization strives to achieve in the near future. Ideally, these are statements for the next 3-5 years that address the core competency and functional areas of an organization. These objectives help you draft strategies that include effective measures and initiatives. 

The following are some characteristics of effective strategic goals: 

Purpose-driven

Focused on the long term.

Some of the key aspects that you should focus on while drafting the right goals and objectives of strategic planning for your organization, include understanding your industry, and what your organization is seeking to achieve.

Objectives of Strategic Planning differ greatly based on the industry your organization is operating in. For instance, if you’re in IT, construction or technical services, which are fast-paced industries, you should focus on creating objectives that work for your organization’s growth goals. Launching a new range of products or investing in marketing and customer acquisition can be a few appropriate strategies. Organizations operating in slow-growing industries, such as coal power production and steel manufacturing, should bank on objectives that focus on stability, by managing expenses and protecting assets.

For creating goals of strategic planning , always begin with a label. The label must clearly define your organization’s long-term goals. For example, if customer retention is what your organization is eyeing, the objectives should focus on offering more value-for-money products and better customer services. But if your organization is seeking to improve employee retention rate, crafting objectives such as enhancing the recruitment process, streamlining the onboarding process and creating a better culture would help.

It’s essential to understand that while some organizations may require a comprehensive strategic plan for the future, others might just want to update their existing strategic plan, or specifically revise some elements of the plan. A lot of organizations focus on crafting a plan that tackles a particular strategic issue such as an unexpected competitive initiative, the latest technological trends or a possible M&A transaction. 

Let’s look at a few examples of strategic goals to understand them better.

Financial Objectives

• Increase revenue
• Maintain profitability
• Grow shareholder value
• Ensure favorable bond ratings
• Ensure financial stability

Internal Objectives

• Grow sales percentage for new products.
• Decrease employee turnover rate.
• Improve customer service and relationships.
• Invest in total quality management.
• Reduce a certain amount of cost annually.
• Streamline core business processes.

Customer Objectives

• Offer the best value for money.
• Cross-sell more products.
• Provide the best service.
• Increase market share.
• Expand product offerings.

Learning And Growth Objectives

• Enhance technical and analytical knowledge.
• Improve staff productivity.
• Build a performance-focused culture.
• Invest in productivity tools.
• Maintain alignment across the organization.

Strategic planning is important, and one can readily assume that with a good plan, any business will prosper. Harappa’s Making Decisions course that includes effective strategies, frameworks and mental models that will help you avoid uncertainty and make smarter strategic goals. Check it out now!

Operational planning: 5 steps to create a better business operational plan

Learn how to conduct operational planning to enhance collaboration, streamline workflows, and unlock peak productivity in all your company’s teams.

Webflow Enterprise gives your teams the power to build, ship, and manage sites collaboratively at scale.

Operational planning enhances collaboration and streamlines workflows to unlock peak efficiency.

Transforming a strategic vision into business success demands meticulous planning. It requires navigating unexpected obstacles, coordinating team activities with long-term goals, and implementing practical steps to realize organizational objectives.

Organizational planning plays a pivotal role in this context by translating high-level strategies into actionable day-to-day tasks.

But an operational plan is more than a structured to-do list — it’s a comprehensive framework that outlines roles, responsibilities, and timelines. By breaking down grand strategies into executable actions, operational planning ensures cohesive teamwork and transforms ambiguous business strategies into achievable realities.

What’s operational planning?

Operational planning is how companies organize day-to-day tasks to align with broader strategic goals. It’s a road map guiding teams through operational decisions about daily operations, ensuring every task contributes to the company’s long-term and high-level objectives. This typically involves setting short-term objectives, defining key activities, and establishing clear timelines.

In practice, operational planning often blends traditional and innovative methods to maximize efficiency. Conventional strategies like Gantt charts and flowcharts help leaders visualize data , tasks, and timelines to make complex projects more manageable. And digital tools like enterprise project management software introduce automation, real-time collaboration, and data analytics into the mix. These platforms enable agile plan adjustments and offer insights through predictive analytics.

By integrating these mixed methodologies, operational planning helps enterprises build a system that’s efficient and responsive to evolving business needs. It bridges the gap between meticulous organization and the agility needed in a fast-paced business environment.

Benefits of operational planning

Operational planning offers a structured approach to decision-making, but its advantages extend beyond planning. Here’s why it’s a crucial tool for achieving organizational goals.

Clarifies goals

Operational planning turns abstract ideas into concrete objectives. It encourages setting explicit goals with definitive timelines. This clarity benefits leadership and the entire team, ensuring everyone understands what needs doing, who’s doing it, and by when.

Enhances productivity

An operational plan enhances productivity by establishing timelines, outlining objectives, and allocating resources. This structure helps team members prioritize their work and manage their time efficiently because they have clear deadlines to guide them.

By defining precise objectives, the plan ensures every team member understands their specific tasks and expected outcomes, preventing unnecessary work and deviations from the plan. And knowing what resources are available helps team members prepare realistically for their taskwork.

Improves efficiency

A well-crafted operational plan boosts efficiency by optimizing workflows and streamlining organizational processes . By mapping out immediate and long-term objectives, the plan establishes a clear blueprint for task execution. As team members better understand their roles, task sequence, and the rationale behind each, they can execute them more seamlessly. This clarity and structure are also invaluable for onboarding new team members and allow them to integrate and understand the workflow with less friction.

Strategic planning vs. operational planning

Both plan types are distinct yet essential components of an organization’s overall planning process. Let’s break down the primary differences:

• A strategic plan defines your company’s “what,” outlines your business’s direction, and sets broad, long-term objectives. It’s a high-level overview that articulates your mission statement, establishes key business objectives, and outlines strategies for achieving them. This plan typically spans several years into the future and aligns the company’s efforts with its overarching vision.
• An operational plan focuses on the “how” by detailing how to execute the strategies and goals laid out in the strategic plan. This is where you get into the specifics — setting milestones, crafting a detailed road map, and establishing short-term, incremental goals that steer your company toward achieving strategic objectives. And at this point, you’ll focus on more immediate factors, like dealing with daily management and task implementation, that are necessary to achieve strategic organizational goals.

Types of operational plans

Departmental goals and needs vary significantly, and tailored operational plans ensure you optimally manage each area. While a sales department might need a plan focused on customer engagement and retention, an IT department might emphasize technology upgrades and cybersecurity . Combining various plan types — like a couple of those that follow — ensures optimal management and effectiveness in each area, aligning departmental activities with broader objectives.

Project operation plans

Project operation plans are indispensable documents for breaking projects into actionable milestones and assigning teams to relevant tasks. A well-developed project plan organizes tasks and anticipates resource requirements such as personnel, infrastructure, and time. By identifying these requirements early on, project operation plans provide planning foresight that helps avoid resource shortages and last-minute scrambles to ensure projects progress smoothly and stay on track.

Say you’re designing a website . Your project operation plan will outline key steps, such as user research , wireframing , user testing , and launch. Each step would have assigned teams, deadlines, and specific objectives, like establishing focus groups by a certain date and finalizing prototypes. The project manager would monitor progress to ensure resource availability and timeline adherence.

Enterprise operation plans

Enterprise operation plans translate broader strategic goals into smaller, manageable milestones. They involve assigning responsibility for these milestones to department directors to ensure accountability for each plan segment.

When creating an enterprise operational plan, it’s vital to identify resource gaps, dependencies, and other potential obstacles to ensure seamless execution. This lets you set realistic, achievable milestones and achieve smooth interdepartmental coordination. Involving directors from the start is also crucial because their insights can reveal critical aspects you might otherwise overlook.

Consider a web design agency planning to expand their service offerings to include mobile app development over the next year. The enterprise operational plan might include milestones such as hiring app developers, training current staff in responsive mobile design , and marketing these new services to potential leads. You might also ask the development head to oversee recruitment and training and involve the marketing director in developing strategies to promote the new services.

IT operation plans

IT departments confront unique challenges due to rapid cybersecurity threats and their critical role in every business sector. Unlike other departments focusing on sales and marketing, IT departments must ensure the organization’s technological structure is robust, secure, and current.

IT operation plans typically outline how the department will adapt to business changes, like scaling up for new hires, migrating from a legacy system to a new one, and safeguarding the organization against evolving cybersecurity threats.

If you’re preparing for a major server infrastructure upgrade, for instance, an IT operation plan will outline steps like evaluating current server and hosting capacities, selecting new hardware and infrastructure, and scheduling website migration to new servers. The plan would include specific timelines — such as completing server evaluations by the end of the first quarter and starting the migration in the second quarter — to ensure minimal downtime and a smooth transition for all hosted websites.

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Key elements of an operational plan

No matter the type you’re creating, most operational plans include the following core traits.

Operational plans should be clear and to the point. While comprehensive coverage is important, elaborating too much risks misinterpretation and becoming bogged down in the details. Focus on concise, direct explanations and allow the details to unfold during project execution.

Team buy-in is essential for success. Instead of leaving the executive team to dictate the plan exclusively, involve team members in its creation. A collaborative approach helps garner buy-in and fosters feelings of ownership and responsibility toward the plan’s objectives. This involvement translates to increased motivation and commitment because team members feel more likely to invest effort in a plan they helped shape.

Consistency

Consistency in operational plans is crucial for their effectiveness and for establishing organizational trust. It involves applying the same standards and procedures uniformly across all departments and teams. By consistently applying rules and policies, you ensure every organizational element operates under the same guidelines, enhancing fairness and reducing confusion. Consistent execution of your operational plan also streamlines progress and success tracking because the criteria and methods used for each remain uniform.

Specify the processes and methodologies each department should use. If the design team uses an agile, iterative process , for instance, implement similar practices in other departments like IT. This standardization enables smoother collaboration and operational harmony.

Key performance indicators

Every operational plan needs well-defined key performance indicators (KPIs) from the outset. These should include:

• Leading indicators provide early insights into your strategy’s effectiveness by signaling shifts and trends ahead of their full realization. By monitoring these indicators, you can gauge your strategy’s immediate impact and proactively adjust your approach. Indicator examples include customer satisfaction levels, changes in market share, and fluctuations in sales figures.
• Lagging indicators reflect the outcomes of your operational efforts by providing historical data on your plan’s efficacy after execution. Key lagging indicators include metrics like the time taken to complete projects, support ticket volumes, and total expenses incurred. Analyzing these metrics also helps identify improvement areas, like optimizing resource allocation, enhancing customer support processes, and streamlining operational workflows.

Constraints

Acknowledge any assumptions and constraints within your plan, such as technological limitations, tight deadlines, and regulatory requirements. Being upfront about these factors is essential for setting realistic expectations and guiding effective task execution. And it ensures everyone involved understands the framework they’re operating in.

Say you’re building an agency website in the European Union (EU). A critical constraint would be compliance with data protection regulations like the General Data Protection Regulation (GDPR). You must keep this constraint in mind as you develop your operational plan because it affects the technology and processes used for data handling and shapes your website’s design and functionality. For instance, you’ll likely need to integrate clear consent mechanisms for data collection, prominent user data management tools into the website’s layout, and GDPR-compliant technologies for data processing and storage.

The 5 steps of the operational planning process

Enterprises develop operational plans through five strategic steps, each essential for shaping an actionable and effective strategy. Let’s explore what this planning process looks like.

1. Set goals

Establish specific, immediate business goals that align with your strategic plan. This might include launching a redesigned website, increasing online sales by a specific percentage, or reducing digital marketing expenses.

Make these goals ambitious yet adaptable, allowing for flexible responses to unexpected challenges. This step lays the foundation for your operational strategy and aligns every subsequent action toward these well-defined objectives.

2. Allocate resources

After establishing your goals, evaluate your capacity to achieve them. Analyze your current resources and identify what additional expertise, technology, and budget you require. This step isn’t just about highlighting what’s missing — it’s about strategizing how to scale your business to accommodate these needs.

3. Define KPIs

Select KPIs that align closely with your operational goals and ensure they reflect key aspects of your strategy. These KPIs should include leading indicators, like website traffic and user engagement rates for predictive analytics, and lagging indicators, such as satisfaction scores post-launch, to evaluate past performance. Consistently apply these KPIs throughout your project to monitor progress and keep the team focused on core objectives.

Consider using digital analytic platforms like Google Analytics to track KPIs. These tools offer detailed insights into traffic and user behavior. And you can set up dashboards to visually represent these metrics to help spot trends and patterns without combing through data.

Suppose you notice rising bounce rates on a specific webpage — this might indicate user disinterest or navigational issues. In response, you might pivot to revise the page’s copy, restructure its visual hierarchy , or simplify the navigation structure to make it more engaging and user-friendly.

4. Prescribe processes

Develop clear and detailed plans for how your teams should execute tasks. This clarity guides them through each stage, reducing confusion, ensuring consistency, and enhancing productivity.

To communicate these procedures to your team, use tools like flowcharts. They simplify and clarify each operational plan phase and help ensure everyone understands their responsibilities.

For large-scale projects, consider using project management software like Asana, Trello, or Jira. These platforms offer features like task assignment, deadline tracking, and real-time communication, and they provide a centralized platform for monitoring progress and maintaining team alignment.

5. Determine milestones

Create a road map that outlines clear, measurable goals and specific objectives. This map transforms your operational plan into achievable targets, helping teams visualize where they’re headed and the benchmarks they need to hit. Host regular meetings when outlining your milestones — this consistent evaluation ensures everyone moves forward in sync, maintaining the necessary momentum to achieve the plan’s goals.

In a web development project, for example, these evaluations might reveal if certain phases, like design or development, have too few or surplus resources. Identifying these imbalances lets you efficiently reallocate resources to ensure each department has what it needs to meet its milestones effectively and on schedule.

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How To Design a Professional Development Plan for Career Growth

Updated: March 11, 2024

Published: September 25, 2023

Climbing the corporate ladder or growing your own business requires constant learning and improvement. 

Sometimes, you’ll learn from mistakes and general experience while working in the field daily. However, having a clear plan to develop your skills is necessary to grow in your profession and reach new heights over the long term.

A professional development plan is a tool that can ensure you gain and enhance your skills in a structured manner.

What is a professional development plan?

A professional development plan is a strategic road map designed to help individuals enhance their skills, knowledge, and expertise in their chosen field. It serves as a guide for setting goals, identifying areas for improvement, and mapping out actionable steps for continuous growth and career development. 

Why do you need a professional development plan?

If you’re on a career path with opportunities to expand into new or higher positions, then odds are you need a plan to develop your skill set. Creating one can increase your odds of earning spots in roles you weren’t eligible for before.

For example, imagine a content editor who aspires to become a digital marketing strategist. In order to earn that promotion and move into that new role, they will need to improve their digital marketing skills. This may involve attending industry conferences and events, enrolling in online courses, earning a new degree, and seeking mentorship from experienced digital marketers, amongst other strategies. 

By following a well-crafted plan, individuals can unlock their full potential and stay ahead in today’s competitive job market.

Benefits of a professional development plan

Here’s a look at some of the other benefits of having a professional development plan: 

It clarifies your goals

A development plan defines specific goals you want to reach, such as earning a promotion, learning new technologies, improving your communication, and enhancing your leadership skills . For example, a software engineer in product design may set a goal to become proficient in a new programming language to expand their job opportunities.

It identifies strengths and weaknesses

Professional development plans don’t just guide your next steps — they review your current performance to identify strengths and weaknesses. By assessing your current skills and knowledge, you can identify areas where you excel and areas that need improvement. For instance, a sales professional may realize they excel at building relationships but lack negotiation skills.

It keeps you motivated and focused

Having a development plan keeps you motivated and focused on your career growth. It provides a sense of direction and purpose, helping you overcome obstacles and stay committed to your goals.

A human resources professional who has a goal of becoming a director within a year, for example, may become disenchanted with her goal if she doesn’t have a clear-cut way of achieving it. Building a professional development plan that outlines the skills she needs to foster and the strategies she can use to do so can keep her motivated over the long term.

It helps you maintain a competitive edge

The business landscape constantly evolves. A development plan ensures you stay up to date with industry trends and advancements. For instance, a health care professional may include continuous education in their plan, as well as a goal of attending conferences to stay informed about the latest medical breakthroughs.

It increases job satisfaction

A development plan allows you to pursue your passions and interests within your profession. By aligning your career goals with your personal aspirations, you can find greater fulfillment and satisfaction in your work. For example, a graphic designer may focus on developing their illustration skills to work on print projects that align with their artistic interests.

Remember, a professional development plan isn’t a one-time task, but an ongoing process that evolves with your career aspirations. As you accomplish pieces of your plan and start to realize your goals, you should constantly return to your plan and think about what else you may want to add.

How to create a professional development plan

It’s time to walk the talk of improving your professional skills. But where should you begin when creating your professional development plan?

Follow these five steps.

Step 1: Assess your current skills and knowledge

Creating a professional development plan starts with assessing your current skills and knowledge. This identifies your strengths and areas for improvement.

Here’s how to assess your current skills and knowledge:

• Conduct a self-assessment: Reflect on your current skills, knowledge, and experience. What things can you do well? What projects or tasks do you struggle with the most? Then determine where you’d like to invest time to grow professionally.
• Seek feedback: Request feedback from your supervisors, colleagues, or mentors. They can provide valuable insights into your performance and areas where you can further develop your skills.
• Evaluate performance reviews: Review your past performance evaluations or appraisals to identify any recurring feedback or areas for improvement.
• Identify skill gaps: Compare your current skills and knowledge with the requirements of your desired career path or future roles. Identify any gaps that need addressing to achieve your professional goals.

By assessing your current skills and knowledge, you gain a clear understanding of where you stand professionally and can identify the areas that require further development.

Step 2: Set SMART goals

After assessing your current skills and knowledge, the next step is to set SMART goals. SMART is an acronym that stands for Specific, Measurable, Achievable, Relevant, and Time-Bound. Setting SMART goals ensures your objectives are clear, actionable, and aligned with your professional growth.

Here’s how you can set SMART goals:

1. Specific: Clearly define what you want to achieve. Be specific about the skills or knowledge you want to develop and the outcomes you expect.

Example: Improve my presentation skills to deliver engaging presentations to clients and stakeholders confidently.

2. Measurable: Set criteria to measure your progress and success. This tracks your development and increases motivation.

Example: Increase my presentation skills rating from 7 to 9 on a scale of 1-10 within six months.

3. Achievable: Ensure your goals are realistic and attainable. Consider your available resources, time, and capabilities.

Example: Attend presentation skills workshops, practice presentations regularly, and seek feedback from colleagues and mentors.

4. Relevant: Align your goals with your career aspirations and the needs of your role or industry. Ensure that they contribute to your professional growth.

Example: Enhance presentation skills to excel in client-facing roles and contribute to business development efforts.

5. Time-Bound: Set a deadline or timeline for achieving your goals. This adds a sense of urgency and helps you stay focused.

Example: Improve presentation skills within six months by attending two workshops, practicing presentations weekly, and receiving feedback from colleagues.

When we put all those pieces together, we get a single goal that says, “Improve presentation skills within six months by attending two workshops, practicing presentations weekly, and receiving feedback from colleagues.” 

Step 3: Identify development opportunities

After assessing your skills and setting SMART goals, the next step is identifying development opportunities. This involves finding opportunities to enhance your knowledge and skills.

Here are several ideas:

• Research available resources: Conduct thorough research to identify the resources and opportunities that can support your professional growth. This may include online platforms, books, industry publications, professional associations, and training programs.
• Attend workshops, conferences, and online courses: Participating in workshops, conferences, and online courses can provide valuable learning experiences and help you acquire new skills and knowledge. Look for relevant events and courses that align with your goals and interests.
• Seek out mentorship: Finding a mentor experienced in your field can provide guidance, support, and valuable insights. Seek out professionals who have achieved success in areas you want to develop and establish a mentorship relationship with them.
• Find networking opportunities: Engaging in networking activities allows you to connect with professionals in your industry and expand your professional network. Attend industry events, join professional groups or associations, and participate in online communities to build connections and learn from others.

The more resources and opportunities you explore, the greater the possibility you’ll have to enhance your skills and grow your career. So add one or more from the list to your professional development plan.

Step 4: Create an action plan

Once you’ve identified development opportunities, create an action plan. Break down your goals into smaller, manageable milestones and create a timeline and schedule for your development activities.

Here’s an example of how you can create an effective action plan:

1. Breaking down goals into smaller milestones: Divide your goals into smaller, achievable milestones. This helps you track your progress and stay motivated as you accomplish each milestone. Break down your goals into specific tasks or activities.

Example: If your goal is to improve your project management skills, your milestones could be completing a project management course, applying the learned skills to a real-life project, and receiving positive feedback from stakeholders.

2. Creating a timeline: Set a timeline for each milestone and the overall completion of your goals. Consider the resources available to you and any external deadlines or constraints. Be realistic in your timeline to ensure you have enough time to complete each milestone effectively.

Example: You might allocate three months for completing the project management course, two months for applying the skills to a real-life project, and one month for receiving feedback and making improvements.

3. Scheduling development activities: Create a schedule for your development activities. Determine when and how often you’ll engage in each activity, such as attending workshops and networking events, or working on specific tasks. This helps you allocate time and resources effectively.

Example: You might attend a project management workshop every other week, spend two hours each week practicing project management techniques, and allocate dedicated time for networking activities on a monthly basis.

Creating an action plan establishes a clear road map for achieving your goals. This helps you stay organized, focused, and accountable, and ensures you take a structured approach to  reaching your goals.

Step 5: Implement and review the plan

With your action plan in place, it’s time to implement it and regularly review your progress.

Here’s how you can effectively implement and review your professional development plan:

• Stay committed to the plan: Prioritize the activities outlined in your action plan. Make a conscious effort to allocate time and resources for your development activities and treat them as a priority.
• Schedule regular check-ins: Set specific dates or intervals to check in on your progress. This allows you to assess how well you’re sticking to your plan and achieving your milestones. Regular check-ins help you stay accountable and make any necessary adjustments to your plan if needed.
• Review your progress: During your check-ins, review your progress toward your goals and milestones. Evaluate what’s working well and which areas need improvement. Reflect on the outcomes of your development activities and assess whether they’re helping you achieve your desired outcomes.
• Make adjustments: Based on your progress reviews, make any necessary adjustments to your plan. This may involve modifying timelines, revising milestones, or exploring additional development opportunities. Stay flexible and adapt your plan as needed to ensure continued growth and success.
• Celebrate achievements: Recognize and celebrate your achievements along the way. Acknowledge the progress you’ve made and the skills you’ve developed. This helps to maintain motivation and positive momentum in your professional development journey.

Measuring success and adjusting your professional development plan are crucial for growth. By tracking progress, identifying areas for improvement, and making necessary adjustments, you can ensure your plan remains effective and aligned with your goals. So stay proactive and adaptable to achieve continuous professional growth.

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