cover letter for international rescue committee

20 International Rescue Committee Interview Questions and Answers

Prepare for the types of questions you are likely to be asked when interviewing for a position at International Rescue Committee.

The International Rescue Committee (IRC) is a global humanitarian aid, relief, and development nongovernmental organization. Founded in 1933 at the request of Albert Einstein, the IRC provides life-saving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is currently working in over 40 countries and 22 U.S. cities to restore safety, dignity and hope to millions who are uprooted by conflict or disaster.

The IRC is always looking for talented, committed individuals to join our life-saving work. If you are interested in working for the IRC, you may be wondering what kind of questions you will be asked in your interview.

In this article, we will provide you with some sample questions that are specific to the International Rescue Committee. We will also give you some tips on how to answer these questions so that you can make the best impression possible.

International Rescue Committee Interview Process

The interview process at International Rescue Committee can vary depending on the position you are applying for. However, most positions will require at least one in-person interview. The length of the hiring process also varies, but it typically takes several weeks to complete.

Overall, the interview process is fairly straightforward. However, some positions may be more difficult to land than others. For example, positions that require specific skills or experience may be more competitive. But overall, the interview process is fair and reasonable.

So if you’re looking to work at International Rescue Committee, be prepared for at least one in-person interview. The process may take a few weeks, but it’s generally a fair and positive experience.

• What would you say is your greatest strength and weakness?
• Do you have experience working with refugees or immigrants? If so, can you tell us about an interaction that had a positive impact on their life?
• How do you feel the immigration policy in the United States will change under the current administration?
• Describe how you would develop case plans for clients who are newly resettled.
• What is one thing you think should be changed at the International Rescue Committee?
• Tell me about a time when you gave a presentation to large group of people.
• What kinds of programs have you worked with before?
• How do you deal with stress? Are there any techniques you use?
• Can you describe a situation where you were able to resolve conflict between co-workers?
• What qualities make someone a good caseworker?
• What are some barriers that refugees face when trying to get jobs?
• Why do you want to work at the International Rescue Committee?
• Have you ever been involved in a program evaluation? If so, what was it like?
• When dealing with a difficult client, how do you handle the situation?
• Give an example of a time when you helped a team member overcome a challenge they were facing.
• Do you have experience creating training curriculums?
• The language barrier is a very common problem among new arrivals. How would you deal with this issue if you were hired as a caseworker?
• Provide an example of a time when you successfully used data analysis to improve efficiency.
• In your own words, describe your role as a technical advisor.
• How do you stay up to date on issues related to refugee resettlement?

1. What would you say is your greatest strength and weakness?

This question is a common one in interviews, and it’s important to answer honestly. The interviewer wants to know what your greatest strengths are so they can understand how you will be an asset to the committee. They also want to know about any weaknesses that may need improvement.

Example: “My greatest strength is my ability to work well with others. I am always willing to help someone who needs it, even if it means going out of my way. My weakness would have to be my attention to detail. While I do my best to make sure everything is correct, sometimes I miss small mistakes. I’m working on improving this by practicing more.”

2. Do you have experience working with refugees or immigrants? If so, can you tell us about an interaction that had a positive impact on their life?

This question can help the interviewer get a better sense of your interpersonal skills and how you interact with people from different backgrounds. Use examples from your experience to highlight your ability to work with others, communicate effectively and solve problems.

Example: “In my last role as an international development specialist, I worked with refugees who were resettling in our city. One family was struggling to find housing because they didn’t speak English and had no local contacts. I helped them navigate the process by translating for them and connecting them with resources that could help them find affordable housing. They eventually found a place to live and enrolled their children in school.”

3. How do you feel the immigration policy in the United States will change under the current administration?

The interviewer may ask this question to gauge your political views and how they might impact your ability to work with the committee. To answer, consider what you know about the current administration’s immigration policies and discuss how these policies could affect the committee’s operations.

Example: “I believe that the current administration will continue to enforce stricter immigration policies. This means that more immigrants will be at risk of deportation, which could make it difficult for them to access services provided by the committee. I would like to see the committee expand its outreach efforts to help immigrants who are in need of assistance.”

4. Describe how you would develop case plans for clients who are newly resettled.

Case plans are documents that outline the goals and objectives of a client’s resettlement. They also include strategies for achieving those goals, such as community integration or employment opportunities. Interviewers ask this question to assess your ability to work with clients who may have unique needs. In your answer, explain how you would use your interpersonal skills to build rapport with clients and help them achieve their goals.

Example: “I believe it is important to get to know my clients on an individual level so I can understand what they need to succeed in their new communities. For example, if a client has limited English-speaking abilities, I would develop case plans that focus on improving their language skills. If another client has no family support system, I would create case plans that provide resources for finding local support groups.”

5. What is one thing you think should be changed at the International Rescue Committee?

This question can help interviewers understand your opinions about the organization and how you might approach change. When answering this question, it can be helpful to focus on a specific aspect of the International Rescue Committee that you think could use improvement or an area where you would like to see more progress.

Example: “I think one thing I would change at the International Rescue Committee is the way we communicate with our volunteers. Right now, we have a lot of different communication channels for volunteers, including email newsletters, social media accounts and in-person meetings. While these are all useful, I think there may be ways to improve them. For example, I think having a single online platform where volunteers can access information and ask questions would make things easier.”

6. Tell me about a time when you gave a presentation to large group of people.

This question can help interviewers understand how you might present information to a large group of people in your role. When answering, it can be helpful to mention the topic of your presentation and what steps you took to prepare for it.

Example: “In my last position as an event planner, I had to give presentations to groups of up to 500 people at once. To prepare, I would write out bullet points on note cards so that I could read them quickly if needed. I also practiced my speech multiple times until I felt comfortable with it. In addition, I always made sure to have backup plans in case something went wrong.”

7. What kinds of programs have you worked with before?

This question is a great way to see if you have experience working with the kinds of programs that the committee is looking for. If they ask this, it’s likely because they’re trying to find someone who has worked with similar programs in the past and can apply those skills to their own work. When answering this question, make sure to mention any relevant experience you have.

Example: “In my last position as an international development coordinator, I was responsible for creating and implementing new projects within our organization. We had several different types of programs we were working on at once, including education initiatives, healthcare programs and poverty reduction programs. I also helped create and implement a program where we partnered with local businesses to provide jobs to refugees.”

8. How do you deal with stress? Are there any techniques you use?

Stress is a common problem for many people in the workplace. Employers ask this question to make sure you have strategies to manage stress and remain productive during your workday. In your answer, share two or three ways you cope with stress. Try to choose methods that are healthy and positive.

Example: “I find it helpful to take short breaks throughout my day. I also try to get enough sleep every night so I’m well-rested when I start my workday. Another thing I do is practice mindfulness exercises. These help me stay calm and focused on the task at hand. I’ve found these techniques really helpful in managing my stress levels.”

9. Can you describe a situation where you were able to resolve conflict between co-workers?

Conflict resolution is an important skill for anyone working in a team environment. The interviewer may ask this question to assess your interpersonal skills and ability to work with others. In your answer, try to describe how you used your communication and problem-solving skills to help resolve the conflict.

Example: “In my previous role as a marketing manager, I had two employees who were constantly disagreeing about their strategies for reaching our target audience. One employee wanted to focus on social media while the other preferred traditional advertising methods. I met with both employees separately to understand each of their perspectives. After some research, I found that combining both approaches would be most effective. I presented this idea to both employees and they agreed to give it a try.”

10. What qualities make someone a good caseworker?

This question can help the interviewer determine if you have the skills and abilities to succeed in this role. When answering, it can be helpful to mention a few qualities that are important for caseworkers and how they apply to your own experience.

Example: “A good caseworker is someone who has excellent communication skills, empathy and patience. They also need to be organized and able to multitask. I think these are all traits that I possess as a professional with five years of experience working in social services. In my previous position, I helped clients find resources and navigate their way through the system. I am confident that I could do the same here.”

11. What are some barriers that refugees face when trying to get jobs?

This question can help the interviewer understand your knowledge of refugee issues and how you might use that knowledge to benefit the committee. Use examples from your experience or research to explain what barriers refugees face when looking for work, and how you helped them overcome those challenges.

Example: “Refugees often have a hard time finding jobs because they don’t have access to many resources in their new country. They may not speak the language fluently, which makes it difficult to find employment. I worked with a nonprofit organization that provided job training programs for refugees who were trying to get back on their feet. We taught them basic computer skills, communication skills and other valuable information that would help them find jobs.”

12. Why do you want to work at the International Rescue Committee?

This question can help the interviewer get to know you better and understand why you are passionate about working for this organization. When answering, it can be helpful to share a personal story or experience that relates to your career goals.

Example: “I want to work at the International Rescue Committee because I have always been inspired by their mission of helping people in need around the world. In high school, I volunteered with an organization that helped refugees find homes in our state. It was so rewarding to see how much we were able to do for these families who had lost everything. Working here would allow me to continue doing meaningful work that makes a difference.”

13. Have you ever been involved in a program evaluation? If so, what was it like?

The interviewer may ask this question to learn more about your experience with program evaluations and how you feel about them. This can be an important part of the job, so it’s helpful if you have some experience with this process.

Example: “I’ve been involved in a few program evaluations throughout my career. I find that they’re very useful for identifying areas where we can improve our programs or services. In my last position as a community outreach coordinator, I was responsible for evaluating our youth mentorship program. We had several goals for the program, including increasing volunteerism among teens and improving communication between parents and their children. After conducting interviews with participants and analyzing data from surveys, we found that we were able to meet all of these goals.”

14. When dealing with a difficult client, how do you handle the situation?

This question can help interviewers understand how you handle conflict and challenging situations. When answering, it can be helpful to mention a specific situation where you had to deal with a difficult client or person and the steps you took to resolve the issue.

Example: “In my previous role as an event planner, I worked with many different clients who all wanted something different for their events. One of my clients was very particular about what they wanted at their wedding, but when we met to discuss ideas, they didn’t have any preferences. I asked them questions about what they liked and disliked so that I could create a unique experience for them. They were happy with the final result.”

15. Give an example of a time when you helped a team member overcome a challenge they were facing.

This question can help interviewers learn more about your leadership skills and how you work with others. When answering this question, it can be helpful to mention a specific situation where you helped someone overcome an obstacle or challenge they were facing at work.

Example: “At my current job, I have a colleague who is very shy and quiet. She often has trouble speaking up in meetings and expressing her ideas. One day, we had a meeting with our supervisor where she was presenting some of her ideas for the company’s new marketing campaign. My coworker got nervous and started rambling on about different aspects of the campaign without really explaining them well. I decided to speak up and ask her if she could explain each aspect of the campaign in more detail so that everyone understood what she was talking about.”

16. Do you have experience creating training curriculums?

The interviewer may ask this question to learn more about your ability to organize information and create training materials for employees. Use examples from past experience to highlight your organizational skills, communication abilities and creativity.

Example: “In my last role as a human resources manager, I was responsible for creating the company’s onboarding curriculum. This included developing an orientation program that covered all of the company policies and procedures, along with providing new hires with a list of available resources they could use if they had questions or concerns. I also created a training schedule for managers who were in charge of conducting employee reviews. These sessions provided them with tips on how to conduct effective performance evaluations.”

17. The language barrier is a very common problem among new arrivals. How would you deal with this issue if you were hired as a caseworker?

The interviewer is looking for a specific answer that shows your ability to work with clients who don’t speak English. Use examples from previous experience where you had to overcome language barriers and still provide quality service.

Example: “I have worked with many non-English speaking clients in my last position, so I am used to overcoming the language barrier. In my current role, I use an interpreter when needed, but I also rely on gestures and body language to communicate with clients. I find this method of communication very effective because it allows me to understand what they need without having to wait for the interpreter.”

18. Provide an example of a time when you successfully used data analysis to improve efficiency.

The interviewer may ask this question to learn more about your analytical skills and how you use them in the workplace. Use examples from previous jobs that show your ability to collect, organize and interpret data to make decisions or solve problems.

Example: “At my last job, I was responsible for organizing all of our client information into a database so we could track their progress over time. This helped me identify trends in our clients’ behavior and allowed us to develop new strategies to help them achieve their goals. For example, one of our clients had been working on losing weight for several months without seeing any results. After analyzing her data, I noticed she hadn’t logged any exercise sessions in the past two weeks. We discussed her options for increasing physical activity and she decided to start walking after work each day.”

19. In your own words, describe your role as a technical advisor.

The interviewer may ask this question to learn more about your responsibilities and how you carry them out. In your answer, try to describe the role in a way that highlights your skills and abilities.

Example: “As technical advisor, I am responsible for reviewing all of the committee’s proposals before they are submitted to the board of directors. This includes reading through each proposal and making sure it meets all of the requirements outlined by the organization. If there is anything missing or unclear, I work with the team to make any necessary changes. Once I have reviewed the proposal, I submit it to the board members.”

20. How do you stay up to date on issues related to refugee resettlement?

The interviewer may ask this question to see if you have a passion for refugee resettlement and how you keep up with current events. Your answer should show that you are passionate about helping refugees, but also highlight your research skills.

Example: “I am passionate about refugee resettlement because I grew up in a family of immigrants. My parents came from Mexico when they were young, so my entire family has always been very involved in the immigrant community. When I was younger, I volunteered at an organization that helped new immigrants learn English. Now, I follow several organizations on social media that help refugees. I also read articles online to stay informed.”

20 Honda Interview Questions and Answers

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Spring and Summer Internships at the International Rescue Committee

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Inters are a major part of the IRC. IRC internships give interns the opportunity to work directly with refugees to teach them or help them accomplish tasks needed to live successfully in the US. Each semester (fall, spring, and summer) we work to recruit 30-40 interns to get hands-on experience in refugee resettlement. They offer 15 unique internships that offer a wide variety of opportunities to develop different skills and gain experience including:

• Anti-Trafficking/Intensive Case Management : This program provides case management services to the IRC’s most vulnerable clients including international survivors of trafficking living locally. Clients are referred to Intensive Case Management when they have extra barriers to self-sufficiency (typically medical conditions and pre-literacy). The ICM program helps them to overcome these challenges. Depending on number of active clients, internship may be heavier sided on case management work or community outreach.
• Asylee Casework : The Asylee Casework team is the first point of contact for asylee clients. Caseworkers provide 8 months of case management to asylees. The services include providing monthly cash assistance, ensuring that clients apply for public benefits such medicaid, food stamps, ensuring that clients apply for social security and enroll in health insurance and ESL classes.
• Career Development: Refugees are often required to accept the first available job they get offered. This means that many refugees with professional experience take jobs outside of their previous field of work. The Career Development Program helps them re-enter their previous field of work. Since these are more advanced positions, staff and interns provide advanced job readiness trainings and teach skills geared towards acquiring positions in mid-level and up jobs.
• Community Engagement: The aim of community engagement is to establish strong, mutually beneficial connections between the community and the IRC in Silver Spring order to garner monetary, in-kind and volunteer resources for refugee clients.
• Cultural Orientation: Teach classes to refugees on topics including, US Laws and customs, geography, healthcare, currency, history, etc. Classes are catered to discuss issues relevant to those attending.
• Economic Empowerment: The Economic Empowerment program assists refugees to become economically self-sufficient by providing workforce development. We assist recently arrived refugees to acquire their first job. Through this position you will be teaching our refugee and asylee clients skills and cultural practices that will help them to obtain and hold employment as well as budgeting and US laws.
• Employment Coordination:  The Employment Coordination Program is designed to enable employable humanitarian immigrants receiving Temporary Assistance for Needy Families (TANF) funds to achieve economic self-sufficiency through engagement in work participation activities including volunteering, internship procurement, vocational English as a second language classes, and referrals to certificate-bearing professional development courses. The program specializes in providing holistic services to large families.
• Family Mentor: The Family Mentor Program focuses on helping newly arrived refugees feel more at home by connecting them to mentors from the local community. Mentors help refugees practice English, socialize with others, and integrate into the community through weekly visits. The Family Mentor team provides support for mentors during their six-month commitment and monitors the refugee family’s improvement throughout the program.
• Gender Equity: IRC programming assists refugees to become economically self-sufficient and supports acclimatization within the United States by providing access to casework services. All IRC service provision is provided through the lens of Gender, Equality, Diversity and Inclusion (GEDI). This role will support the IRC’s Gender Equality work, cross-cutting programmatically and departmentally to support the administration of equitable services and the proper consideration of gender concerns in programmatic and departmental initiatives.
• Immigration: This program’s primary responsibilities include helping immigrants obtain Permanent Residence Status, Citizenship, and family reunification. Many IRC immigration interns go on to pursue law school citing the internship as inspiration and good experience.
• Intake-Outreach/Q&A : The Intake-Outreach Q&A program is the first point of contact to all “walk-in” clients that visit the IRC in Silver Spring. We provide fast track enrollment in public benefits and referrals to internal and/or external resources and programs as needed. We are part of the casework team and ensure “No visitor will walk out empty handed”.
• Logistics and Casework: The logistics department is responsible for finding and setting up all apartments prior to a refugee family’s arrival. They work with community partners, US ties, and IRC staff to set up apartments and schedule the airport pickup schedule. Internship also includes responsibilities of the Refugee Casework internship.
• Refugee Casework: This department oversees the core programing of refugee resettlement. Casework interns teach refugees how to use the bus, take clients to social security, help enroll children in school, and meet with refugees in the office to talk about the challenges they are facing.
• Youth Casework : The Youth Casework Team enrolls students in IRC Youth Programs and into the school system, provides school aged students with individual case management support and works to address challenges identified by our clients and help them towards self-sufficiency.
• Youth Development: The IRC’s Youth Development Program works to support the integration of recently arrived refugees and asylees who are middle and high school aged students. Students participate in IRC’s after school programs, Saturday Learning Series, Career and College Discovery, Leadership Council, community service projects, field trips, employment workshops, and a Summer Academy, each designed to address challenges identified by our clients.

Most internships require a minimum of 15 to 20 hours per week. However, interns who can dedicate more time (~35 hours a week) will get the most out of their experience as it will give them the opportunity to take on more responsibilities and projects.

All selected interns will need to undergo and clear a background check and reference check to intern. The IRC is not able to sponsor visas. Students who hold a US visa will need to coordinate with the Volunteer Coordinator to determine if they are eligible to intern. A common visa type that we host are F1 visas with OPT or CPT.

All internships are unpaid. For information on scholarship opportunities, contact the Silver Spring intern coordinator at [email protected]. Some full time summer internships may be eligible for the Career Center Internship Grant, for which applications become available in the spring. Applications require a resume, cover letter, and list of three references.

To view opportunities and apply, visit   https://rescue.csod.com/ats/careersite/search.aspx?site=1&c=rescue   Applications require a resume, cover letter, and list of three references.

IRC Silver Spring is operating remotely due to the COVID-19 pandemic. Spring 2022 interns will be remote.

International Rescue Committee

About international rescue committee.

The International Rescue Committee responds to the world’s worst humanitarian crises and help people to survive, recover, and gain control of their future. Founded at the request of Albert Einstein, the organization offers lifesaving care and life-changing assistance to refugees and displaced people forced to flee from war or disaster. The organization restores safety, dignity and hope to millions who are uprooted and struggling to endure.

Research, Advocacy, Education, Campaigns, Activism, Lobbying

We respond to the world’s worst humanitarian crises & help people to survive, recover, and gain control of their future.

Country Offices

Afghanistan, Bangladesh, Burundi, Cameroon, Central African Republic, Chad, Colombia, Congo, Côte d’Ivoire, Dominica, Egypt, El Salvador, Ethiopia, Germany, Greece, Iraq, Italy, Jordan, Kenya, Lebanon, Liberia, Libya, Malaysia, Mali, Myanmar, Niger, Nigeria, Pakistan, Serbia, Sierra Leone, Somalia, South Sudan, Syria, Tanzania, Thailand, Trinidad and Tobago, Uganda, United States, Venezuela, Virgin Islands, U.S., Yemen, Zimbabwe

Founded: 1933 Location (HQ): United States Scope: Global Focus area: Women, Children, Refugees, Health, Water, Poverty

Does this organisation offer paid Internships?

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International Rescue Committee

IRC Ethiopia Jobs 2022: International Rescue Committee (ዓለም አቀፍ የነፍስ አድን ኮሚቴ) invites qualified and experienced applicants for the various positions. IRC Ethiopia is invites job seekers for appointment. It’s a great opportunity to work under them.

The International Rescue Committee (IRC) is one of the largest humanitarian agencies in the world, providing relief, rehabilitation, and post-conflict reconstruction support to victims of oppression and violent conflict. IRC has worked for over seven decades and today is involved in over 25 conflict zones in the world.

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. IRC has been working in Ethiopia since 1999 and is implementing coordinated, community-managed programs aimed at improving the quality of lives and recovery of livelihood of the disaster-affected population’s through promoting individual participation, strengthening institutions, and emergency response.

The interested applicants can apply online through the official career page of IRC (International Rescue Committee) before the closing date of application. For more information please read the full article.

Table of Contents

Quick Details about IRC

• Hiring Organization: International Rescue Committee
• Commonly Known as: IRC
• Formerly called: International Relief and Rescue Committee
• Founded: 1933
• Founder: Albert Einstein
• President: David Miliband
• Organization Type: Non-profit
• Organization Size: 500-1500 employees
• Headquarters: New York, New York, United States
• Official Website: www.rescue.org

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The interested applicants can apply before the closing date of application. For more information please read the full article.

NB: Whenever you are looking for job in Ethiopia, just remember www.ethioworks.com We hope that ethioworks.com will help you find your dream job quickly and easily.

The International Rescue Committee (IRC) wants to recruit employees in the following vacant positions the details of which are mentioned below.

Position 1:-  Finance Assistant

Major duties and responsibilities: 

• Effects all cash payments and collections made outside of the office (travel to field office)
• Prepares checks and effects payments after approval from the designated official.
• Responsible to maintain files of financial records, agreements and other documents.
• Records all cash in the office, petty cash and bank transactions on excel format using the accurate codes and forward to Finance Officer for review.
• Keeping all used and unused finance vouchers in a safe place.
• Keep the petty cash fund in the safe box and replenish it timely when reaches its minimum balance as per the IRC policy.
• Prepare cash transfer request and submit for Finance Officer/Manager for review.
• Update the status of personal advances and ensures their timely settlement.
• Assist the Finance Officer/ Manager in the preparation of the reports.
• Carries out cash count at the end of every week and at any interval as per the IRC policy.
• Reconcile cash balance per records with the result of cash count.
• Make sure taxes and any other liabilities are paid timely.
• Keep filing systems in which documents could be readily available and easily traced.
• Make sure each month’s financial documents scan remains in the field office and is uploaded before the document sends to Addis.
• Give attention to detailed accuracy and neatness in the documentation.
• Perform financial duties in line with IRC Program, Personnel & Finance Regulations.
• Make sure that all financial documents are stamped with IRC Ethiopia Paid or Received stamp we send to Addis.
• Prepare any finance-related outgoing letters.
• Replace Finance Officer in Their absence and undertake all duties as vital.
• Do all tasks assigned by the Finance Officer and Finance Manager.

Qualification

• BA Degree in accounting with a minimum zero year / Accounting Diploma minimum two years experience.
• Able to communicate in English
• Operating MS office applications
• Operating Excel, Word and Access is required. Knowledge of Sun Accounting system and/or other accounting software is advantageous
• Strong organizational and social skills
• Positive and professional personality, able to organize, maintain composure and prioritize work, under pressure, able to coordinate multiple tasks and maintain attention to detail
• Experience working in hardship areas and Ability to work under pressure and stressful situations

How to Apply?

Candidates who meet the above qualifications; please send your CV and application letter through IRC career site:

Your application letter/cover letter must include the following information:

• Name of the position you have applied for
• Date of application
• Summary of your qualifications and experience
• Motivation/objective of why you have applied for the job
• Please include at least 3 references from current and former supervisors.

Via Online:  https://rescue.csod.com/ux/ats/careersite/1/requisition/36449/application?c=rescue&jobboardid=0#1

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International Rescue Committee

Intensive case management caseworker.

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Job Overview: The Intensive Case Management (ICM) Caseworker will address barriers to safety and wellness for especially vulnerable refugees, asylees, and other ORR-eligible populations. The ICM caseworker will be expected to provide strengths-based, client-centered case management to single-headed refugee households; survivors of domestic violence and gender-based violence; older refugees; youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; refugees with physical disabilities or medical conditions; unanticipated refugee arrivals and secondary migrants; and refugees who identify as lesbian, gay, bisexual, transgender or queer (LGBTQ). They work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Determine client eligibility for ICM programming and conduct intake assessments, review program expectations, outcomes, and confidentiality with each potential client.
• Develop individualized, SMART Self-sufficiency plans for each client enrolled in the ICM program.
• Evaluate client progress every six months during active program enrollment to determine the client’s progress towards goals and work with the client to identify new needs and actions needed.
• Assist clients in navigating healthcare and social service systems, which may include helping clients apply for benefits and attend and schedule appointments.
• Conduct community outreach and maintain a strong network of service providers that meet client needs. The ICM caseworker may also be expected to maintain a strong relationship with local and state level refugee coordinators and health coordinators to ensure client needs are met.
• Provide clients with extended orientation on a variety of topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at the local level.
• Respond to client crises, with guidance from supervisor as needed.
• Assist clients with requesting financial assistance when applicable and track the received financial assistance within case files.
• Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO).
• Attend relevant trainings and meetings at the local and national level.
• May train and lead the activities of volunteers and interns.
• Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree in social work, public health, or related field of study preferred.

Work Experience:

Minimum of 1-2 years of case management experience with similar populations and/or client needs required.

Demonstrated Skills & Competencies:

• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
• Attention to detail and accuracy in work product.
• Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred, including Dari/Pashto.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.
• Must possess or be eligible to receive a fingerprint clearance card.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Interaction member CEOS send public letter to President Biden to address crisis in Gaza

InterAction and 50 Member CEOs, some of whom have organizations that work in Gaza, urge President Biden to take decisive and actionable steps to alleviate the humanitarian crisis in Gaza.

April 25, 2024 —  Detailed within this letter are specific steps and commitments that can save numerous civilian lives and alleviate the suffering of Palestinians on the brink of famine.

Dear President Biden,

In your recent  conversations  with Prime Minister Netanyahu, you called for “specific, concrete, and measurable steps to address civilian harm, humanitarian suffering, and the safety of aid workers” in response to Israel’s attacks resulting in the deaths of seven World Central Kitchen aid workers in Gaza. Since then, Israel has made a series of commitments, some of which, if fully implemented, could have a positive impact on the humanitarian situation in Gaza. However, we need to see concrete changes on the ground to address the humanitarian catastrophe in Gaza.

For the past six months, the NGO community, which includes numerous USG-funded organizations actively engaged on the ground in Gaza, has been tirelessly advocating for the fundamentals required to deliver principled humanitarian aid. Despite receiving repeated assurances to the contrary, the Government of Israel’s policies have brought 1.1 million people into famine conditions and created impossible conditions for a scaled humanitarian response. We are horrified by the level of suffering and loss of life that we—and our teams—witness and experience on a daily basis in Gaza.

In order to translate your words into action, we seek the following concrete steps.

Civilians Must Be Protected, Aid Workers Are Not a Target

• We call for an  immediate and lasting ceasefire . Some NGOs have been forced to halt operations due to the deliberate targeting of their staff and infrastructure and the  mounting danger involved in delivering aid . The Israeli forces’ conduct of hostilities over the past six months has categorically failed to protect civilians, civilian objects, humanitarian personnel, and relief items in line with their obligations. Only with an end to the hostilities can humanitarian organizations meaningfully alleviate the extreme suffering and prevent the worst consequences of the famine taking hold.
• Civilians must be protected at all times and regardless of where they are sheltering.  We call for  strict adherence to  International Humanitarian Law, including demonstrable efforts to minimize civilian casualties. Every aid worker death and major civilian casualty incident should be publicly denounced as unacceptable.
• We emphasize the need to capitalize on progress made in negotiations to secure the  release of all hostages  by conflict parties as soon as possible.

Full and Principled Humanitarian Access Must Be Granted, Unimpeded, and Safe

• The Israeli government is  required   to facilitate humanitarian aid if it is unwilling or unable to provide for the population under its control. While we welcome Israel’s commitment to open the Erez crossing and the port of Ashdod and increase aid deliveries from Jordan, even if they are fulfilled, this would not be sufficient to provide the assistance needed into Gaza.  Aid delivery should be streamlined , ensuring that UN and NGO personnel and supplies can enter without encountering bureaucratic obstacles, insecurity, and arbitrary delays. 
• Access to humanitarian aid should not be restricted to specific crossings  or locations but should be facilitated through all safe available means to ensure that assistance reaches those in need without delay or obstruction. This should also include the restoration of normal commercial and private-sector imports and communications infrastructure.
• Public services must be restored. We welcome the Government of Israel’s announcement to restore particular water lines, though we are concerned that the inability to repair damage from earlier bombardment will limit the value of these efforts. Israeli authorities should fully restore all access to water and electricity within its control.
• Famine response must be prioritized.  Famine declarations are retroactive, and by the time a declaration is made, famine is often well underway. There may indeed be a famine in Gaza with the IPC Famine Review Committee projecting its arrival as early as March. The IPC reported that as many as 1.1 million Palestinians are experiencing famine conditions now including child mortality rates rising at famine-level rates. Responding to famine requires a robust effort to deliver humanitarian aid and specialized services which go farther than increasing the volume of food. An intensification of the hostilities in Gaza, particularly in Rafah, will render famine response impossible.

Rafah Offensive Must Be Prevented

• We call for an  immediate halt to any escalation of military operations in Rafah. As you have rightly stated to the Israeli Prime Minister, we believe that a commitment backed by visible action of Israeli forces not to invade Rafah is necessary to ensure the safety and well-being of the more than one million people sheltering there. This includes many of our organizations’ humanitarian aid workers. It is our assessment that if an offensive occurs and the aid architecture collapses across the Gaza Strip, there is no credible or executable humanitarian plan to prevent a famine affecting hundreds of thousands of people. Further, Rafah is the center of the emergency humanitarian response structure within Gaza, a primary location for warehouses, offices, distribution centers, and the procurement pipeline; relocating operations is impractical.

Many of these requests are not new. The U.S. Government must utilize all available leverage, including  withholding offensive security and military assistance , to promptly secure an immediate and lasting ceasefire, ensure the protection of aid workers and civilians, including the release of all hostages, and to allow unrestricted humanitarian access.

Signatories:

Operational organizations in Gaza:

• Sean C. Carroll, President & CEO, Anera
• Michelle Nunn, President & CEO, CARE USA
• Sean Callahan, President & CEO, Catholic Relief Services
• Lisa Hilmi, Executive Director, CORE Group
• Fraser Mooney, Executive Director, Doctors of the World USA
• Robert W. Radtke, President & CEO, Episcopal Relief & Development
• Carrie Hessler-Radelet, President & CEO, Global Communities 
• Manuel Patrouillard, CEO, Handicap International/Humanity and Inclusion
• David Miliband, President & CEO, International Rescue Committee
• Ahmed Shehata, CEO, Islamic Relief USA
• Hany Saqr, CEO, Life for Relief and Development
• Zaher Sahloul, President, MedGlobal 
• Ann Graber Hershberger, Executive Director, Mennonite Central Committee U.S.
• Tjada D’Oyen McKenna, CEO, Mercy Corps 
• Umar al-Qadi, President & CEO, Mercy-USA for Aid and Development
• Arif Mehmood, President & CEO, Muslim Response USA for Relief and Development
• Bernice G Romero, Executive Director, Norwegian Refugee Council USA 
• Abby Maxman, President & CEO, Oxfam America
• Douglas Jackson, President & CEO, Project C.U.R.E
• Rabih Torbay, President & CEO, Project HOPE
• Craig Redmond, CEO, Relief International 
• Janti Soeripto, President & CEO, Save the Children US
• David Lillie, Executive Director, Syrian American Medical Society
• Daniel Valle, Executive Office, Tearfund USA
• Abed Ayoub, CEO, United Mission for Relief and Development 
• Carol Bremer-Bennett, Executive Director, World Renew

Additional organizations supporting these asks: 

• Tom Hart, President & CEO, InterAction
• Peter Sage, Executive Director, AMURT
• Mohamed Idris,  Executive Director, ARAHA
• Amy Coughenour Betancourt, President & CEO, Cadasta Foundation 
• Isam Ghanim, President & CEO, ChildFund International 
• Richard L. Santos, President & CEO, Church World Service 
• Osman Dulgeroglu, CEO, Embrace Relief 
• Tessie San Martin, CEO, FHI360
• Elisha Dunn-Georgiou, President & CEO, Global Health Council 
• Siobhan Walsh, CEO, GOAL
• Javaid Siddiqi, President & CEO, Helping Hand for Relief and Development
• William Barron, CEO, iMMAP Inc. 
• Msgr. Robert J. Vitillo, Secretary General, International Catholic Migration Commission
• Maqsoda Maqsodi, President &CEO, IntraHealth International
• James Morgan, CEO, Physicians for Peace
• Shanna Marzilli, President & CEO, Plan International USA
• Fred Olsson, CEO, Planet Aid 
• Bob Gillespie, President, Population Communication
• Caitlyn Hughes, Executive Director, Solar Cookers International
• Jeremy Konyndyk, President, Refugees International 
• Atif Javed, Executive Director, Tarjimly
• Eskinder Negash, President & CEO,  U.S. Committee for Refugees and Immigration 
• Elizabeth McGovern, Executive Director, WEEMA International

The International Rescue Committee responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC works in more than 50 countries and in 28 U.S. cities helping people to survive, reclaim control of their future, and strengthen their communities. Learn more at www.rescue.org and follow the IRC on Instagram , Twitter , TikTok and Facebook .

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Israel’s Military Campaign Has Left Gaza’s Medical System Near Collapse

The Israeli military’s bombardment and invasion of Gaza have decimated its health care system in a way that aid groups and international bodies are increasingly calling “systematic.”

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By Vivian Nereim and Abu Bakr Bashir

Vivian Nereim reported from Riyadh, Saudi Arabia, and Abu Bakr Bashir reported from London.

Before Israel’s invasion of Gaza last year, Dr. Mahmoud Al-Reqeb worked in one of the Palestinian territory’s largest hospitals and had a private clinic, caring for women throughout their pregnancies.

Now, he lives in a plastic tent in Rafah, a Palestinian border town where roughly half of Gaza’s population has sought refuge , and treats patients for no charge in another tent. Living under Israeli bombardment, with shortages of food and clean water, the pregnant women he serves struggle to find basic safety and nourishment , let alone prenatal care.

Since the Israeli military began bombarding Gaza six months ago following the Hamas-led Oct. 7 attack, its forces have wrecked entire hospitals , struck ambulances and killed or detained hundreds of health care workers. Israeli restrictions on goods entering Gaza have prevented lifesaving medical supplies from reaching patients, according to aid groups . And shortages of fuel, water and food have made it difficult for medical workers to provide basic services.

The result has been the near collapse of a health care system that once served Gaza’s population of more than two million. By late March, of the 36 large-scale hospitals across Gaza, only 10 were “minimally functional,” according to the World Health Organization.

Israeli officials say that medical centers have been targets because Hamas fighters embed themselves within and under the facilities, and that it is the only way to root out the armed group. Hamas and medical workers have denied this accusation. Aid groups , researchers and international bodies have increasingly been calling Israel’s dismantling of Gaza’s medical capacity “systematic.”

“If you engineered the destruction of a health care system, you would end up exactly where we are today,” said Ciarán Donnelly, a senior vice president at the International Rescue Committee, an aid group that has been operating in Gaza.

Mr. Donnelly said he had worked in the humanitarian aid sector for two decades and could not think of any other war in which a medical system had been so thoroughly crushed so quickly.

Asked for comment, the Israeli military referred to previous statements it has made about Hamas fighters’ embedding themselves in facilities. Evidence examined by The New York Times suggests Hamas has used Al Shifa Hospital — which the Israeli military has raided — for cover, stored weapons inside it and maintained a lengthy tunnel. The Israeli military has not presented similarly expansive evidence about most of the other health care centers it has attacked.

Dr. Al-Reqeb’s old facility, Nasser Hospital, was raided by Israeli troops in February. When he goes to his new job, at an Emirati-funded hospital — one of the few facilities in Gaza providing specialized gynecological and obstetric services — he is one of fewer than 10 doctors treating 500 patients a day with a “severe lack of supplies, staff, medicine and equipment,” he said.

“I was very shocked when I realized the level of damage the medical system is suffering,” Dr. Al-Reqeb, 33, said in a telephone interview. “It is completely destroyed.”

In November , Human Rights Watch called for Israeli attacks on medical facilities and personnel to be investigated as war crimes. Doctors interviewed by The Times said at the time that they were performing surgeries without anesthesia and confronting filthy wounds infested with maggots because of a lack of fresh water and iodine. A W.H.O. database has recorded more than 800 “attacks on health care” in Gaza and the West Bank.

The devastation of the medical system has rippled throughout Gaza. Cancer patients have had to halt chemotherapy. People with kidney failure have lost access to lifesaving dialysis. Pregnant women have gone without the monitoring that could help identify life-threatening conditions like pre-eclampsia.

“Sometimes I cry,” said Dr. Zaki Zakzook, an oncologist who was once one of Gaza’s pre-eminent cancer doctors and now lives in a tent with his family in Khan Younis. “I’m watching my patients being executed, slowly and gradually.”

Dr. Zakzook has been able to do little for his patients since the war forced the closing of the cancer hospital where he worked, he said. He now sees patients at a hospital in the south but no longer gives them chemotherapy, fearing that doing so would weaken their immune systems at a time when the medical system is unable to cope with infection, he said. Instead, he offers palliative care, like painkillers.

“I’m trying to do my best, others are trying the same, but what can we do?” he said.

In February, Israeli forces stormed Nasser Hospital , a large facility in Khan Younis. They shelled the hospital’s orthopedic department and detained dozens of health care workers, according to Doctors Without Borders, an aid group whose staff members witnessed the attack .

“The evidence at our disposal points to deliberate and repeated attacks by Israeli forces against Nasser Hospital, its patients and its medical staff,” the organization wrote. The Israeli military said it had been searching for Hamas fighters and the bodies of Israelis taken captive during the Oct. 7 attack.

In March, the Israeli military raided Al Shifa Hospital for a second time , killing nearly 200 people it called terrorists. Israeli troops left widespread devastation in their wake after extended gun battles with Palestinian militants in and around the complex. It said its troops had come under fire from gunmen inside and around one of the hospital’s buildings. The Gazan authorities said that 200 civilians had died in the raid. Neither statement could be independently verified.

After the raid, the hospital premises were littered with bodies and shallow graves, according to the World Health Organization, which led a team this month to evaluate the hospital’s condition.

In a statement after its visit, the W.H.O. said the hospital was “an empty shell,” with no patients and most of its equipment “unusable or reduced to ashes.”

“There’s increasing evidence that a red cross or red crescent actually puts a target on you, rather than the other way around, and it is just an appalling degradation of human values,” said Dr. Tim Goodacre, a surgeon who has been traveling to Gaza for years to help train Palestinian doctors and volunteered at a hospital there in January.

Before the war, Abdulaziz Saeed’s 63-year-old father was expecting to receive a kidney transplant in March. Mr. Saeed and his mother had both been approved as potential donors. Then the war began. The doctor who was to perform the operation was killed, Mr. Saeed said, and “all our plans have been canceled.”

His family now shares its home with dozens of displaced people in the city of Deir al Balah, and his father, who previously needed three dialysis sessions a week for renal failure, is able to receive only one a week at Al-Aqsa Martyrs Hospital.

“The biggest issue is the lack of medical staff,” Mr. Saeed said. “There used to be three specialized doctors in the kidney department. Two of them were killed, and the third is unreachable.”

Anas Saad, a 24-year-old nurse at the hospital, said many of his colleagues had quit after the repeated attacks on medical facilities.

“This is no longer a safe place,” Mr. Saad said. “I am doing my best to help people survive. However, it is becoming extremely risky, as hospitals can be stormed or bombed anytime.”

Dr. Tanya Haj Hassan, an American pediatric intensive-care doctor, recently entered Gaza as part of a team of foreign doctors to volunteer at the hospital. She described “apocalyptic” scenes, including a girl who, she said, died after an Israeli bulldozer ran over a tent, crushing her, and a boy in a wheelchair whose entire family had been killed but who believed that his parents were coming to get him because “nobody has the heart to tell him.” Her account could not be independently verified.

The entirety of Gaza “just feels like it was hit by a nuclear bomb,” she said. “The reality is, they’ve taken out hospital at a time. ‘Hospital at a time’ — I can’t believe I’m even saying those words.”

Hwaida Saad contributed reporting from Beirut, Lebanon, and Johnatan Reiss from Tel Aviv.

Vivian Nereim is the lead reporter for The Times covering the countries of the Arabian Peninsula. She is based in Riyadh, Saudi Arabia. More about Vivian Nereim

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